Care Homes Owned by Sanctuary Care Ltd in Lancashire

Thankyou to all staff at peel gardens.

Would totally recommend this care home.

My mum looks well cared for her appearance and her physical health lovely friendly staff very helpful immaculately clean lovely room and accommodation very nice environment inside and outside lots of facilities and places when Mum can sit comfortably

My brother has been a resident for just over 12 months now and we have absolutely no complaints at all. His care has been exemplary and we have the utmost gratitude and praise for all the staff. He couldn't be in a better place and we have had experience of other care homes with my late sister-in-law. So we can make the comparison! It's a great comfort to us, to know he is being so well cared for. Much appreciated.

As for the rest of the staff (sorry, but I cannot remember everyone's name, but I will), a great big thank you to you all. Keep up the good work.

We have total peace of mind that this is the right place, the right care, the right people and the right nurturing, caring environment for our very important person.

Overall I am happy with the care my mother receives from Peel Gardens. She has been in the home for nearly 6 years. Staff are always helpful, caring and informative. They treat my mother with the dignity she deserves. Although I have nothing to compare this home with because she was admitted during covid. I can only go off how my mother appears. She was in a poor state physically and mentally upon arrival. She now appears content and generally looks well cared for. If I have any issues they are dealt with appropriately.

Mum has dementia and has been a resident at Guy's Court for over 18 months now. She has a nice room on the front with ensuite toilet. We are very happy with her care and are so pleased to have found this care home. Her care is excellent, carers take the time to get to know each resident, their needs and likes/dislikes. The carers and management are like good friends to her now. Putting the care of a loved one in someone elses hands can be very difficult but I have never regretted it and have always felt confident that Mum is well cared for at Guy's. They always bring her back to good health when she has been ill. The food is very good, in fact Mum has put weight on now that she is eating properly. The lounge, dining room and conservatory are really pleasant, the home overall is very clean too. There are activities, outings and entertainment. As family we are consulted as needed and when visiting we are always made to feel welcome. I would not hesitate in recommending Guy's to anyone.

The activity lady Caroline is amazing with the residents, always tries to come up with new tasks what they can do for each season, it's lovely to see when all the residents get involved.

My husband has been in Guy's Court for about 6 months. He has settled very well and the staff were supportive during his transition to the home. They listened to our concerns and needs for him, and adapted accordingly. The staff are caring and provide information on his wellbeing regularly, and the home has a stable staff, we see the same carers often, and they show a genuine interest. His room is always very clean and tidy. They take good care of his dietary needs, with a good and varied menu, and ensure he eats his meals. The home has entertainment regularly that he enjoys. Thank you.

The care home is blessed with a team of staff who are caring, considerate and of a cheerful disposition. They treat my mum with respect and are responsive to her changing needs. I feel that she is in safe hands and well cared for.

Staff had many altercations with family, some where unprofessional, hostile and rude and made comments like 'do you think your Mum deserves preferential treatment over others' and told me my mum was tortured and tormented every day by the amount of steps she walks. The home had lost her glasses and wedding rings which where never found. One to one was funded and never implemented. Incredibly poor communication and POA was not included in any discissions made in care and with medication. Felt like Mum was a problem

Nan has been at Guys for 3 years this year and although she can be challanging she can be her car is out standing from all staff they are kind, caring, helpful and friendly its greay to see nan happy

My grandmother has been a resident at Guy's Court for almost three years, and her time there has been truly happy and fulfilling. The care she receives has always been exceptional, and I have complete trust in the team. When her health began to decline unexpectedly, I was kept fully informed day and night by the kind, attentive staff-something I especially valued while working away from home. When she experienced a sudden medical emergency during the night, the response from the night team was exemplary. Sam, in particular, went above and beyond. Her calmness under pressure, clear communication, and decisive action made an enormous difference. It was clear that her dedication to the residents' wellbeing comes from the heart. Thanks to her professionalism and compassion, my grandmother received immediate, thoughtful care, and I felt supported every step of the way.

Guy's Court helped my mum much more than the hospital rehab ward. Her mobility and cognitive function improved so much that she could eventually come home. I am still shocked by how much difference the care and attention she received has made

After having seven weeks in hospital following a fall was transferred to Peel Gardens. He is now speaking again and seems more alert most of the time, in spite of his dementia. He is very well cared for, enjoys all his food. The staff are very caring. His personal needs are well met. We are very pleased he is here.

Dad only moved into Peel Gardens 3 weeks ago after a 7-week stay in hospital. We honestly didn't expect such an improvement in his health and wellbeing, he has started talking again and is happy and cheerful. His room is excellent, clean and bed always made. The staff are friendly and helpful and the food excellent. Thank you all.

Mum has been at Guys Court for around 4 years now and we've always been really happy with the level of care provided. Recently mum came back to the home after a spell in hospital and the care home staff have looked after her very well indeed-nursing her back to better health after her hospital stay and have kept me informed of the situation and how mum is doing. The staff seem to really get to know and genuinely care about the residents and positive relationships are formed. The staff also get to know the immediate family too-kindly offering us cups of tea! I like that the home offers various activities for the residents and organises various special events throughout the year. They even arranged a special celebration for my mum and dads 50th Wedding Anniversary! I wouldn't hesitate to recommend Guys Court to anyone.

I have no problems at all with this care home

My uncle came to Peel Gardens reluctantly as he did not wish to leave his home of almost 50 years or so. He became poorly and had to be admitted to hospital a number of times. Speaking to him whilst he was in hospital he told me "I just want to go home" and then he told me "I want to go to my new care home" which filled me with joy. He really likes the staff members there. This morning when I saw him he looked like a new person one of your lovely support staff had given him a shave and he was really pleased with it.