Care Homes Owned by Sanctuary Care Ltd in Cheshire

Let them help you.

Mum has been a resident now since June 24 and has settled in well. The staff are really lovely with her and you can tell she is quite happy. All of her needs are catered for, she has her hair done on a weekly basis in their own salon. She visits the Dentist on site and sees the doctor whenever necessary, also on site. The entertainment is something she particularly enjoys. Brilliant surroundings and a lovely garden.

The establishment is well run. There is obvious respect from and for the staff. This shows as a happy ship! The team leaders are kind and caring and this works its way down. My husband has been on the second floor twice and he settled in (both times) very quickly. That can only be a good sign. I say Thank you to the tea leaders and their attention to detail for dignity is exemplary

From walking into the building we were greeted and my 96yr old mother was whisked away to eat dinner which she thoroughly enjoyed. We then went to her room only to find a beautiful large room with a bay window. Looking over a beautifully kept garden. The staff then came in and took details about her and her needs and even brought up another cup of tea with some homemade ginger biscuits. The whole experience exceeded my expectations and my expectations were very high. This has been a great beginning and I should have done this a long time ago. I look forward to seeing my mother smile as she enjoys a new home.

A massive thank you to all the staff at Barony Lodge who go above and beyond every single day. Moving Dad here was definitely the best decision we could have made.

Thank you

The staff at Upton Dene go above and beyond to ensure residents are looked after, are kept safe and get the most from their stay. I would highly recommend this residential and nursing home to anyone considering moving a loved one into care.

Many thanks

My neighbour Derek and his wife Muriel moved into Upton Dene in March 2023 as they were too old to care for themselves. They were happy there and found the lounges and decor was like a hotel, with plenty of staff to care for them. They joined in with activities, Muriel played bingo and Derek liked the singing and the visits from the Veterans association. They enjoyed the food as it was tasty and nicely presented with flowers on the table. Muriel passed away in September 2024 and Derek on 11th January 2026. I had chosen the home for them when Derek came out of hospital. They had to be house on separate floors as Muriel needed extra care but they met regularly. Sadly I have had dealings with three other care homes and this one was far the best. The staff made me welcome when I visited and worked hard. It is not an easy job

My mum was taken seriously ill in April and was rushed to hospital. The staff at Upton Dene supported us throughout, helped liaise with hospital staff to make sure mums needs were addressed and in place on her return and mum was genuinely welcomed back with huge smiles and relief. The care given to us as a family and my mum in particular was superb, as always.

He did enjoy his stay, staff very friendly.

The lodge provides a variety of spaces for residents to rest, take part in activities and keep busy or rest quietly. The garden, with its sunroom also provides a great space for keeping active. On settling mum (dementia patient) into the home, the staff (Adele in particular) were warm, reassuring and provided great support for my brother and i in convincing mum that she would be comfortable. Since then staff have been warm and friendly to mum and all her visitors. Any arising issues (meds, showering, laundry etc) have been dealt with swiftly and in a fashion that left us with confidence that they would be reliably fulfilled. The activities provide good stimulation for patients who need/want to keep busy. A nice place to come and visit!

On our initial visit to Bradwell Court we observed the lounge and dining area and the interaction between residents and staff. We immediately got a really good feeling which was further reinforced after discussions with the Deputy Manager. Although Dad has only been at Bradwell Court for nine weeks we have come to know many of the wonderful staff and the way the home works. The atmosphere is homely and peaceful. Every time we visit we thank our lucky stars that we chose Bradwell Court. There isn't a 5-star hotel style reception with a dedicated receptionist, but more importantly there are incredible caring and dedicated staff for whom nothing is ever too much trouble. The residents are clearly the number one priority, and there's always a very warm welcome for visitors too. We know that dad is receiving the best possible care and attention, his needs are being met, he is treated with respect and dignity and he really does matter to those caring for him. We couldn't ask for more.

My wife was admitted to Bradwell Court at the start of February. It has been a difficult period of adjustment for her and for myself but the carers have been unfailingly kind in helping me to negotiate this difficult transition. My wife is still struggling to adjust to her new environment and changed circumstances and I will be able to offer a more informed judgement about the care home when she has been resident for longer - but thus far I have been happy with the support we have both received and with the overall provision

It gives me peace of mind that mum's in a safe environment.

All the staff go above and beyond to ensure residents feel comfortable, happy and secure. Nothing is too much trouble for loved ones and the extended family. Personally I am impressed and grateful for the high level of attentive and professional support provided. The setting is well managed , spotlessly clean, with an atmosphere of calm . Family members are welcome to visit at any time. A lovely touch is the opportunity to share a meal together in a private area.

Mum moved into Baraony Lodge in December 2025. It was a very difficult time for me and my sisters, however the deputy manager and all the staff have been so kind and supportive, not only to mum but to us and the family. They made us all so welcome allowing mum to settle in relatively quickly. The hygiene standard is amazing, everywhere is so clean. All staff are really friendly, patient and professional in their approach to the care they provide to all residents. It is a pleasure to visit mum and spend time with her in the lounge/dining area of barony Lodge. I have to also comment on the exceptional standard and quality of the food at Barony Lodge, my sisters live in Devon and have enjoyed meals with mum when they travel up to visit her. I/we can relax knowing mum is being well cared for and her every need catered for. She also enjoys the daily activities provided at the care home with new friends she has made there.

My parents moved into Barony Lodge for respite care in early January 2026. Sadly my dad passed away a short while after they moved in. My mum chose to remain as a full-time resident and is very happy with her decision. She is very well looked after by the staff who are all very caring and helpful and as she puts it 'they all have time for me and nothing is too much trouble'. She likes the food very much and the surroundings. There are plenty of activities available for those who wish to join in. As a family we are very impressed with all aspects of Barony Lodge and feel confident that mum is receiving the best care. All the staff are friendly and approachable and we know she is in safe hands. Thank you for caring.

I am very pleased with the care my husband has received at Barony Lodge. I have been extremely impressed with the friendliness of staff and the imaginative ways used to engage my husband and help him to settle. I am also grateful for the way staff have supported me on this journey.

Meals are varied and nutritious, catering to different dietary requirements, and the staff are accommodating when residents have specific preferences or needs.