Sanctuary Care Ltd in Derbyshire | 3 Care Homes

Review of
The Laurels Residential and Nursing Home
from Janice S (Daughter of Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

I would like to say every time I visit my mum she is always looking her best .The staff take care in making mum look lovely her hair and clothes are always immaculate.The staff are very friendly and know alot about each of the residents.The manager is also very helpful on anything you want to know,records

are up to date/
I would recommend this home to anyone.

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Review of
Sherwood Forest Residential and Nursing Home
from Stephen P (Son of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

Cannot speak highly enough of the care and attention that my mum received at the carehome. From the assessment she received to determine if they could meet her needs, her moving in, getting her settled, and ongoing care, every step was handled immaculately. As her condition deteriorated, the support

mum (and us as a family) received from the nursing staff and activities team was unbelievable. Nothing was ever too much trouble, we were always made welcome and a part of the "team". Sadly mum passed away recently and we received great support through that process... and 2 staff members joined us at mum's funeral.
Overall a very well run and caring nursing home ....all staff should be extremely proud of themselves.

Reply from Kate Yates, Communications and Content Specialist at Sherwood Forest Residential and Nursing Home

Thank you for sharing such heartfelt words. We're so sorry for your loss, but grateful that our team at Sherwood Forest could provide comfort and support during such a difficult time. Your kind words are a testament to our staff's dedication, and we will be sure to share them with the team, thank you.

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Review of
Sherwood Forest Residential and Nursing Home
from Sarah W (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My mum and dad have been in Sherwood Forester for 2 years now and the care and compassion they recieve from every single member of the staff is exemplary. They all go above and beyond and without them all my life would be so different. They all feel like family and make me and my family feel so welcome.

The activities they have are fantastic and the time they spend with them is wonderful. I can't recommend this home enough they all deserve medals for what they do.
Thank you for everything xx

Reply from Kate Yates, Communications and Content Specialist at Sherwood Forest Residential and Nursing Home

Thank you for your heartfelt words for our team at Sherwood Forest, they will be so proud to read your comments. It's wonderful to hear how much the care and compassion of our team have meant to you and your family. Thank you for sharing such lovely feedback.

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Review of
Sherwood Forest Residential and Nursing Home
from Michael B (Husband of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My experience of the home is excellent all staff are always helpful and would always go the extra mile my wife is always kept clean and I now when I'm not hear she is looked after very well thankyou sherwood forest

Reply from Kate Yates, Communications and Content Specialist at Sherwood Forest Residential and Nursing Home

Thank you for your kind words. It means so much to us to know that you feel so confident in the care and support we provide. We are always here to go the extra mile, and we're glad it makes such a difference.

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Review of
The Park Residential and Nursing Home
from M D (Daughter of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience

I think The Park Nursing Home is a very welcoming place. Everyone is so friendly and understanding.

Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home

Thank you for your lovely feedback. We're so glad you find The Park to be such a welcoming home and that our team's support and understanding have made such a positive impression.

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Review of
The Park Residential and Nursing Home
from J B (Daughter of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

I have found the Park staff to be very friendly and kind to my mum and to all our family when visiting. They showed us around and were very thorough and understanding of my mums needs. They have helped us and kept us informed of how my mum is settling in to her new home. They have allowed us to spend

a lot of time with her while she is transitioning into their care. The home has a good feel to it and it is clean and my mum has a lovely room with a door to the garden which is so lovely and we can make it her own.

Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home

Thank you for your wonderful feedback for our team The Park, they will be proud to read your kind words. We're so glad to hear that you and your family feel so welcomed and supported. Helping your mum settle in comfortably is our priority, and we're pleased that you appreciate the care, communication, and homely environment. Thank you for sharing your experience.

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Review of
The Laurels Residential and Nursing Home
from I B (Nephew of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

The facility is well-designed and organised so resident so residents can feel at home while still having all the care and support they need. When visiting my uncle I was impressed by the number of staff on duty and their friendly and caring ways. All the staff were very compassionate and helpful to

my uncle and the family. Thank you.

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Review of
The Laurels Residential and Nursing Home
from Ian W (Husband of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

The staff look after the residents very well. The food is good and varied. It is always warm and comfortable. The home is well-decorated on the inside but the outside could do with a little attention. I would recommend it to anyone looking for a care home for a family member.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for your kind words and recommendation. We're so pleased to read your comments about the caring staff, home-cooked food, and the overall comfort of the home. We're also grateful for your feedback on the exterior and are pleased to share that following some external works last year, we have more improvements planned for this year, to ensure that both the inside and outside continue to meet the highest standards.

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Review of
The Laurels Residential and Nursing Home
from R M (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

My mother is in very poor health and I was dreading Xmas. Most likely her last Xmas with us and also her first one in a care home. Honestly, the home couldn't have done more to ensure the festivities were filled with love, joy and fun. A member of staff dressed as Santa on the day and me and my sister

cried happy tears when he surprised my mum with a visit on the big day. This epitomised the exceptional care my mum receives at the Laurels. The Manager's door is always open and welcoming should I have worries about my mum. What I thought was going to be a sad place to visit has become my happy place, as I make treasured memories.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for your heartfelt review for The Laurels. The home manager and her team will be so happy to read your wonderful comments and will be honoured to know they have helped to create such special memories for your family during what we know is a challenging time. Your kind words about our staff and the open-door policy reflect our commitment to providing exceptional care and support. We're so glad The Laurels has become a source of happiness for you, thank you.

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Review of
The Laurels Residential and Nursing Home
from S R (Daughter of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident for 3 months. Although she as deteriorated The Laurels and all the staff have been amazing.
The level of care she is receiving is exceptional. They all go out of their way for Mum and our family.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for your kind words. We're truly grateful for your feedback for our team at The Laurels, who will be proud to read your comments. It's wonderful to hear that you feel so supported by our team, and we'll continue to do our best to provide exceptional care for your mum.

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Review of
The Laurels Residential and Nursing Home
from J M (Wife of Resident) published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience

My husband is very confused at times. Very well looked after staff answered and questions. Staff show us meals he has.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your kind feedback for our team at The Laurels. We're glad to hear that your husband is being so well cared for and that our team is keeping you informed and involved. Supporting families and ensuring open communication is so important to us. Thank you for trusting us with his care.

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Review of
The Park Residential and Nursing Home
from Sue B (Stepdaughter of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience

Stepdad has only been at The Park a short time but he has been made to feel welcome. He has been well cared for and looked after. Everyone is very friendly and kind. There are lots of smaller sitting rooms that are lovely to use when the family visit. Bedrooms are comfortable and very well presented

with a warm cosy feel. One staff member in particular in admin has been great; so friendly, informative and helpful.

Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home

Thank you for sharing your kind words about The Park. We're delighted to hear your stepdad has felt so welcomed and well cared for during his time with us. We'll be sure to pass on your compliments to our team, especially to the staff member in admin who has made such a positive impression. Your feedback means a lot to us, thank you.

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Review of
The Park Residential and Nursing Home
from Mary B (Wife of Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience

My husband has not been in long but up to yet everything okay. Pleased with room and carers.

Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home

Thank you for sharing your experience of The Park so far. We're glad to hear you're pleased with your husband's room and the care he's receiving. If there's anything you need or any way we can further support you both, please don't hesitate to let us know.

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Review of
The Park Residential and Nursing Home
from K S (Wife of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience

Having used two non-Sanctuary care homes for respite care 10-14 days prior to his admittance to The Park, I realise the three Sanctuary homes in Chaddesden are all not up to the aforesaid standard. These were the only ones offered at the time. My husband's room reminds me of a ship's cabin, nothing

like the room we were shown when we did the viewing. I appreciate my husband is doubly incontinent so most days the bed hasn't been remade as it is left to dry out. I would also comment I don't think he is encouraged to clean his teeth or put his plate with 6 teeth on it in the cleaning tabs I provided.

Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home

Thank you for your feedback. We're very sorry to hear your concerns, which unfortunately you haven't raised with the home's management, who pride themselves on having very open communication with loved ones. We only have one care home in Chaddesden and while the manager was not aware of your concerns, she would very much like to reassure you that she welcomes all feedback and would like to reach out to you directly. In terms of your husband's bedroom, you are more than welcome to look at other bedroom options at The Park and the team will be very happy to show you these on your next visit. When bedding needs changing, we feel we are prompt to act but we welcome any feedback on how we can improve this. Please do take the opportunity to discuss these points with the manager, she is there to help with absolutely anything you need and welcomes honest feedback to continually enhance the care provided.

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Review of
The Laurels Residential and Nursing Home
from M S (Son of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience

My mother is receiving fantastic care at The Laurels in Spondon. I am so glad she was placed there as the staff and management are so patient-focused. Also the attitude of the staff promotes a nice atmosphere in the home.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for sharing your positive experience with The Laurels in Spondon. We're delighted to hear that your mother is receiving such wonderful care. The team will be delighted to hear that the warm, welcoming atmosphere has made a difference for both of you. Your feedback is greatly appreciated, thank you.

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Review of
The Park Residential and Nursing Home
from I S (Son of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience

Very happy with this care home, always plenty of staff on hand at all times, courteous and approachable. Staff responded quickly to any issues we had whilst visiting. Dad seemed settled and happy. Positive experience all round.

Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home

Thank you for your positive feedback. We're so pleased to hear that your dad is so happy and settled with us. Our team works hard to be attentive, approachable, and responsive to both residents and their loved ones, so it's great to know your experience is so positive. We truly appreciate your kind words thank you again.

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Review of
The Park Residential and Nursing Home
from Keith B (Brother-in-law of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience

My brother-in-law has been in a room at The Park Nursing Home since November 2023. He has gained wirght and looks very happy. He is confined to his bed, but looks well looked after. His room is comfortable and tidy. The staff are friendly and welcoming. The manager explained why the staff were not able

to move him around very much. We understood the constraints and were very happy with the quality of care given.

Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home

Thank you for sharing your experience with us. We're so pleased to hear that your brother-in-law is so happy, well cared for and comfortable. Our staff are so proud to work at The Park and we're glad that their friendliness and welcoming approach has made such a difference. Your feedback means a lot to us, thank you.

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Review of
The Park Residential and Nursing Home
from G C (Friend of Resident) published on 30 August 2024

Submitted via Postal Card • Report

Overall Experience

When visiting my friend at the home he seems happy and settled, though sometimes I think he is a little bored. He speaks well of the staff staying they are friendly and helpful. From my own observations, I have never seen any activities taking place with residents. I also feel the lovely garden is underused

again never seen any residents sitting and enjoying the warm fresh air.

Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home

Thank you for sharing your feedback, we're pleased to hear that your friend is so happy and settled and has positive comments about our staff. Regarding your observations, our garden is a popular spot with our residents, however they do prefer to use it when the weather is really warm. It's often used for al fresco dining and we even have a resident who has their own gardening patch, which they take great pride in maintaining. While activities may not always be visible during your visits, please rest assured we do have a variety of engaging activities which are tailored to our resident's interests, which include a lot of person-centred one-to-one activities, which we appreciate might not always be as obvious as the bigger group ones. If you use social media, we'd love you to join our home's family and friends' social media page so you can see everything going on in the home.

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Review of
Sherwood Forest Residential and Nursing Home
from Gary G (Son of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience

The staff provide and give support to Mum that keep her comfortable on a nice environment. I cannot fault the care provided by all of the staff at Sherwood Forest and would highly recommend this facility to anyone requiring assistance, either short or long term.

Reply from Kate Yates, Communications and Content Specialist at Sherwood Forest Residential and Nursing Home

Thank you for your kind words about our team at The Park. We're delighted to know that your mum is comfortable and well-supported. Your recommendation means a lot to us.

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Review of
The Park Residential and Nursing Home
from A H (Niece of Resident) published on 15 August 2024

Submitted via Postal Card • Report

Overall Experience

The service, care and compassion shown to my aunty was excellent. She was on end-of-life care but was always treated with the dignity she deserved. The staff also looked after the visitors, which helped us through a very distressing time. Would like to say a very big thank you for all you have done

to help. Wishing you all the very best in what you do.

Reply from Kate Yates, Communications and Content Specialist at The Park Residential and Nursing Home

Thank you so much for your heartfelt feedback, the team will be touched to read your kind words, especially written at such a difficult time. It means so much to know that you and your family felt so supported. Your feedback is truly appreciated.

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Care Homes Owned by Sanctuary Care Ltd in Derbyshire

Sanctuary Care Ltd Locations in Derbyshire (3)

Sanctuary Care Ltd Reviews in Derbyshire (216)

The Laurels Residential and Nursing Home

Sherwood Forest Residential and Nursing Home

Sherwood Forest Residential and Nursing Home

Sherwood Forest Residential and Nursing Home

The Park Residential and Nursing Home

The Park Residential and Nursing Home

The Laurels Residential and Nursing Home

The Laurels Residential and Nursing Home

The Laurels Residential and Nursing Home

The Laurels Residential and Nursing Home

The Laurels Residential and Nursing Home

The Park Residential and Nursing Home

The Park Residential and Nursing Home

The Park Residential and Nursing Home

The Laurels Residential and Nursing Home

The Park Residential and Nursing Home

The Park Residential and Nursing Home

The Park Residential and Nursing Home

Sherwood Forest Residential and Nursing Home

The Park Residential and Nursing Home

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