Care Homes Owned by MHA in Cleveland & Teesside

he looked like the proud man he used to be. They looked after him for the last few months of his life, he was clean and healthy, infact he hadn't looked so good in years!
I can't thank the staff enough for the care he was given.

or down. I myself was made very welcome also our daughter and son.
So on behalf of my family I would like to thank everyone for all the care, love , support and attention given to him and us,once again a big thank you to you all.

were amazing but mum's needs changed). Moving her broke my heart but it was definitely the right decision. At first we lacked trust which is understandable after the care mum had had before but Reuben Manor soon gained it. The day after mum moved in she was up and dressed. The first time in 7 months. They gradually introduced her into the communal room and to activities. The staff have been just incredible with her and us. The chaplain Fiona was amazing with my family and I as we had been mum's main carers and had to let this go. We found it so difficult to let others do our job. She sat and talked us so many times. The staff have become friends and Mum is thriving. We know she is loved

in such a caring environment. The pastoral care is exceptional and it is such a relief for the family that he is happy, safe and well.

have always treated me like one of the family, for which I will always be grateful.

respect. He was loved and cared for. Mum is cared for, respected and encouraged to live her best. There are activities she can join in with if she wants to. The spiritual care and support is wonderful, it's very much appreciated. The friendliness of the staff and their support of one another helps create a family atmosphere. We are grateful to have found such a special place for mum.
Montpellier is clean and spotless too which is wonderful.

and safe in her new home.

exceptional. The managers in charge have been very helpful. (I live in Scotland so we have had quite a bit of contact by phone and they have been very understanding). Wish there were more care homes this around the country!

that me and my brother had accidentally booked a holiday that crossed over leaving her alone. But after just five hours of mam staying there, she asked to stay for good.

And that's when we got our mam back. No longer the lady who was wasting away with dementia, not caring, sleeping all day, or going to bed and not getting up. The change has been incredible.

Highly recommended.

what care home, the only one to stay is Montpellier Manor. I have made friends for life, and when I settled at home, I am coming back to keep in touch. If this were a hotel, I would give it 5*.

bored) and she's said that the food was excellent for every meal. Thank you very much.

and would recommend it to anyone. Best wishes to you all. P.S the church minister was really good.

not do any more for her. The facilities were excellent, enhanced by the re-opening of the public serving cafe in March. The home is always kept very clean and beautifully decorated, laundry is collected and returned on a daily basis, the dining and menu options were extensive, a huge choice of activities and services which residents can elect to join in or not, but what made the home stand out above all others was the caring and attentive nature of all of the staff across the board. The management deserve a particular mention as it is clear that their wonderful attitude towards caring for the sick and/or elderly pervades at every level.

what it turned out to be. The wall of cards and letters of heartfelt thanks from relatives of previous residents says it all really and that is down to the excellent management and the hard work and dedication of all the staff throughout the home. The management constantly strive to improve every aspect of the home to give the residents and their friends and relatives the best possible care and support.
I, personally, will be forever grateful for the support given to me by the home's manager at the time of my mum's passing. Thank you so much for your kindness and compassion at a time when I needed it the most. It was greatly appreciated.