Care Home Owned by MHA in Leicestershire

music therapy, outings to a member of staffs allotment, visits from John the animal man and concerts. Very quickly Aigburth has become a home from home, not just for Dad but our family and friends when we visit.

clean, tidy and very welcoming. I am so glad we found this care home for mum I cannot praise it enough. Thank you everyone for being so caring and looking after my mum. X

class and the facilities are second to none .
Mum goes out on regular trips from the home and events are regularly held actually in the home .
We are kept up to date on how mum is doing and if we want to ask any questions a member of staff is always on hand to handle our query .
All this really helps putting us at ease that mum is safe and well looked after on her current journey .
We all would recommend the Aigburth .
The following categories on ' Treated with dignity '
and ' Safe /Security ' are paramount.

tell straight away how lovely everyone is). Then when we visited when my dad had moved in, it was clear how much effort the staff were putting in to make him and us feel welcome.

grateful for the work they have done with my auntie. Thank you.

maintained and the food is good. I can't fault anything.
Patrick Crowhurst

for her (and others).
I and Brother and sister visit her when we can and take her out too. When we are in the home the employees are all friendly.

around the gardens and we all feel refreshed by it.
Mother seem totally satisfied with her care and eagerly awaits each meal.
The senior care staff seem to have a good appreciation of Mother's medical needs and seem to be managing her problems appropriately.

work above their call of duty. Indeed the deputy manager and a senior carer are carrying out the redecoration of the Treetops Lounge there in their own time. The success of the home is due to it being a Methodist Home and my Mother and other residents there have known the home since it was built in the 1960s and were active in the Friends of Aigburth and supporting events there since that time before becoming residents there themselves. It is important that there is both a Sunday Service and Midweek services there every week and the chaplain there does a good job, and as a Methodist member myself I'm encouraged to continue to be involved in helping at the home as far as I'm able to do so.

to significant and complex physical care meeds ).Many key staff members have been at the home for some years ,some when my Mum first arrived.( -which indicates how good the management is and the commitment to team work). All staff in all roles (- and dedicated volunteers ) work as a tight and effective team with compassion, patience and good humour , real respect for residents and personalised care. The accommodation is exceptionally clean, food and meals home- cooked , varied and high quality , and the gardens spectacular!
I am so grateful to Aigburth staff for all they do and believe Mum is as content and comfortable as is possible .

very good communication with relatives and is a lovely place to visit.
Information shared and involvement encouraged by relatives, as well as varied enrichment activities for residents, is so positive.

gardens are beautiful. It is a caring place to live and the rooms can be personalised with pictures etc so it feels like home.

I was not feeling well.

of their remaining abilities as they are being consistently supported by staff performing at their very best too. It's not only a privilege but also a source of joy to spend time in the company of the residents and staff here at Aigburth and I write this having visited many other care homes both in this city and county and in other parts of England too. A resident wrote in the home's New Year magazine 'Soon settled into the routine of the home, enjoying the activities including storytelling, exercise, music etc. I have chatted and made friends with many staff and residents. A relative wrote 'We couldn't have chosen better it is a lovely home with beautiful gardens. The staff are amazing.'

is amazing, and the staff treat the residents with care, compassion, respect and dignity. All members of staff are very friendly, and welcoming. There are lots of activities each day, and everyone is encouraged to join in. Each day the residents receive a newsletter that provides facts of the day, jokes, and a quiz. Residents also receive a daily menu where they can choose what meals they would like.
There are various areas where you can sit with your loved ones, such as the beautiful gardens, decking area and a foyer where refreshments are available.
I would highly recommend this care home to others.