Care Homes Owned by MHA in North Yorkshire

could do with bringing in line with the rest of the home. Management are aware this needs to be done and are working towards refurbishing - hopefully this can be done in the near future.

atmosphere of Priceholme is very warm and homely. The décor of the rooms is a perhaps a little tired, but in no way detracts from the overall atmosphere. Also, they are looking to carry out a refurbishment in the near future. Overall, I couldn't re3commend Priceholme more strongly.

the team has excellent knowledge of the needs and character profile of every resident. Indeed everyone who works at Berwick Grange knows every resident's name and they carry out their roles, mindful of the needs of individuals. There is a notable sense of the care offered at Berwick Grange being a whole team effort.
Family members are welcomed and are well supported.
The home is well led; the manager and deputies are incredibly supportive. I have no hesitation in recommending Berwick Grange.

sight is impaired might hurt themselves on its rough edges.

with the environment of the care home and we have absolute confidence in the management and the carers.
Facilities are generally well maintained and ongoing investment has seen some additions such as the summer house. The bedrooms could benefit from a little freshening up.
Activities are also arranged on an ongoing basis.
The food, which is all prepared fresh, has improved since the new chef has been employed and is first-rate.
Overall a well-run homely environment where my mother is well cared for and happy.

we are welcome at any time of day. We can join in activities and offer suggestions. The staff all work so hard to help and support the residents. The rooms do need redecorating, and I know management are working to achieve this.

activities on and also do all they can to facilitate anything the residents would like to do.

lady but she feels safe and happy around them. Certainly has some close bonds with some team. The management of the home are second to none, what an amazing job they do to help to create the home that is priceholme. Nothing ever too much trouble, great for a chat, consider them friends now which is a credit to them. Priceholme is an exceptional home. 5 star in all they do.

helpful. The entertainment is varied and good fun for the residents to enjoy having just done a music week full of different activities and some groups coming in to also join in the entertainment. The menu is excellent and varied with different choices each day. My mother joins in with some activities such as art club, gardening and chair excercises and there is also a hairdressing day on a Wednesday. Thank you!

for difficult behaviour.
The home is well led and all the staff know the relatives well and will help in any way they can.
Advice is offered and given whenever appropriate.

loved one needs care, then this is the care home.

is a full-time events coordinator to organise activities! I honestly cannot recommend Priceholme highly enough. Thank you to everyone who works there.

and laid out so that residents can easily do a bit of gardening or sit in the sun/shade. They cook the food on site and it always looks and smells appealing. You are welcome to eat with your relative, if you wish to.
Wouldn't hesitate to recommend the home to give you peace of mind that your relative is safe and being cared for - certainly better than we could ever have managed at home.

job they do must prove difficult at times but despite the difficulties, they always manage to smile and have a few words with us when we visit. My uncle has definitely improved since he became a resident at Berwick Grange and he likes all the staff there but he does have a favourite and it shows in her demeanour.
The manager at Berwick Grange is very approachable and I am sure he would be able to answer any questions or concerns you may have. All in all, a caring and professional approach to services offered here.

Grange as soon as possible. The doctors believe she is reaching the end of her life but I have asked that if possible she can spend her last days at Berwick where she is known and loved rather than a hospice or hospital. This has been agreed. Obviously, in that twelve years there have been many changes but my sister has always been the benefit of the best care - and that continues now. I am so grateful that she is so well-loved and looked after. Thank you all at Berwick Grange.

care and attention from all the staff Mum has received during her stay is ongoing and is far beyond our expectations. It is simply excellent! We as a family are so grateful to each and every member of staff, from the lovely carers (all of them are so attentive and caring), kitchen staff (superb food being cooked), cleaners (rooms are spotless), maintenance staff who keep the building and grounds ship shape, management/admin staff (this team is such a professional team and nothing is too much trouble for them). Mum means the world to all our family and we can all sleep on a night knowing Mum is safe and is in a friendly, happy place being so well looked after day and night. The place is so good that I am considering getting a room for myself!

I couldn’t be happier
Being in the position of looking for somewhere for Mum to spend her last years felt quite daunting at the time but we couldn’t have made a better choice.

for your most cherished senior family member(s), look no further.