Care Homes Owned by MHA in North Yorkshire

The staff are always lovely and welcoming when we visit.

Berwick Grange is the fourth care home my Mum has lived in since 2022. I'd say its the best one she's been in.

The quality of care and compassion from the staff is great - my Mum seems very happy. Facilities are good, as is the food she is provided with. Any issues are raised quickly and the management team take a pragmatic approach to things.

The staff are very welcoming to visitors. The home is clean and well run.

The residents are treated with dignity & respect & I particularly like that, (where appropriate) they are given choices. The building & rooms are always spotlessly clean. The activities are plentiful with local trips & the Garden & gardening activities are a real bonus!

Since entering the care home my mother has really been happy here. Both myself and brother have been very happy with care she is receiving.

My husband really enjoys the garndeing and the music therapy class. The manager and the staff at Berwick Grange are credit to the care home. MHA Berwick Grange can be proud.

My mum spent 6 years at this amazing home and I cannot thank the staff enough for their patience, understanding and care of my mum. They knew her very well indeed and delivered her care wonderfully with dignity, respect and humour. Priceholme is so much more than a care home - it's a family.

They accommodated Mum for respite at short notice and she has loved every minute of it .

After a few respite stays, Mum moved permanently to Priceholme, and it feel slike she is one of the family. The standard of care is excellent, high level of professionalism. Residents are valued as individuals and care is offered on that basis too. Such a relief to know that Mum is safe and well supported and I don't need to worry. Recommend very highly!

Careful selection and training of staff means that Priceholme provides a safe and secure atmosphere for residents.

I would recommend Priceholme as a safe, caring, welcoming home, and the food is excellent too.

Staff are excellent at the best of times however I thought the run up to Christmas they went above and beyond for the residents. I was at a couple of events and watched them getting involved and helping out when they did not have too making sure there needs we're attended to then participating in events which I found quite touching.

But most especially - the carers.

My Mother has been a resident of Priceholme for almost two years, during which time she has been very well looked after, being treated with care, respect and genuine affection by all staff at all levels. The Home organises activities appropriate for the residents, the food is very good and the general atmosphere of Priceholme is very warm and homely. The décor of the rooms is a perhaps a little tired, but in no way detracts from the overall atmosphere. Also, they are looking to carry out a refurbishment in the near future. Overall, I couldn't re3commend Priceholme more strongly.

The home is well led; the manager and deputies are incredibly supportive. I have no hesitation in recommending Berwick Grange.

I have one item which it might help to address - the top of the chest of drawers in room 19 was flaking away at the front and anyone whose sight is impaired might hurt themselves on its rough edges.

Overall a well-run homely environment where my mother is well cared for and happy.

The care and support is excellent. The people working and living there have become almost like an extended family to me in looking after my mother. There is always a friendly welcome, and swift and ready support for queries from myself, my mother, or other family and friends who visit. As visitors, we are welcome at any time of day. We can join in activities and offer suggestions. The staff all work so hard to help and support the residents. The rooms do need redecorating, and I know management are working to achieve this.

My mum and my aunt are being looked after at priceholme. I am very happy with their care. The staff are all really friendly and go to great lengths to support residents and families. The atmosphere in the home is warm and welcoming and it feels like a nice place to be. The staff put a great range of activities on and also do all they can to facilitate anything the residents would like to do.

My mother moved to Priceholme in 2019. The team are caring and respect their residents.

We have family gatherings in the summer house, its a great space and the staff organise refreshments and make us feel welcome.

Thank you Team Priceholme.