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Care Homes Owned by MHA in West Midlands

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by MHA in West Midlands

Only the locations & reviews in West Midlands for MHA are showing below.

View the details of all 72 locations (with 5568 reviews) owned by MHA

MHA Locations in West Midlands (3)

 - Browse 3 Care Homes owned by MHA in West Midlands
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Waterside House
41 Moathouse Lane West, Wolverhampton WV11 3HA 
9.9 53 reviews
Waterside House, Wolverhampton, West Midlands
"Can't speak highly enough of Waterside, Staff are wonderful throughout from catering, housekeeping, care staff, entertainment staff and…"   Read all 53 reviews
  • from £1,162 / week
  • 60 Rooms
Location Type Care Home

MHA Waterside House provides residential and dementia care for up to 60 residents within a comfortable and accessible living environment. Located just a short distance from Wednesfield shopping ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Abbey Park Nursing Home
Humber Road, Abbey Park, Coventry CV3 4FE 
9.8 115 reviews
Abbey Park Nursing Home, Coventry, West Midlands
"Both of my parents are residents of Abbey Perk, my mother, in the dementia section, and my father in sheltered accommodation. My mother…"   Read all 115 reviews
  • from £1,428 / week
  • 84 Rooms
Location Type Care Home

At MHA Abbey Park, care is tailored to meet the evolving needs of each resident, whether they require residential, dementia, general nursing, and dementia nursing care, ensuring they feel ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Charnwood House
77a Beake Avenue, Radford, Coventry CV6 3AQ 
9.6 95 reviews
Charnwood House, Coventry, West Midlands
"Last year was a trying time for my family, but it was made easier by the care and attention of Charnwood House staff and its…"   Read all 95 reviews
  • from £1,333 / week
  • 65 Rooms
Location Type Care Home

Located on the outskirts of Coventry and only a short distance away from the city centre, MHA Charnwood House provides dedicated residential dementia care for 65 residents. Specifically designed for ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care

MHA Reviews in West Midlands (263)

9.7

MHA has a Group Review Score of 9.7 (9.667) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.

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Review of

Abbey Park Nursing Home

from Nick W (Son of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents are residents of Abbey Perk, my mother, in the dementia section, and my father in sheltered accommodation.


My mother has been a resident since September 2022, and the care she receives is exceptional. My father visited every day from when my mother started living at Abbey Park,

and the staff and management treated him with the same care and respect as my mother, as if he was a resident himself.


In January, my father came to the conclusion that the house was getting too much for him, and decided to move into Abbey Park himself. I saw Tina, the home manager on January 5th, and my father moved into an apartment the next day; it was that quick. He initially needed some medical care, which was put into action immediately, and he's now back to full health.


Again, the care and professionalism of everyone has made his move so easy. He's happy and healthy, and gets to see my mother without the stress of driving there.


I can't recommend Abbey Park highly enough.

Reply from Tina Thompson, Home Manager at Abbey Park Nursing HomeThank you for your kind words. We are really pleased that your father has settled in well and it has made visiting his wife easier. I know that the staff were very excited to welcome him into Sherbourne units and its great to see how he has improved in health
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Review of

Charnwood House

from Tom B (Grandson of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Last year was a trying time for my family, but it was made easier by the care and attention of Charnwood House staff and its facilities.
My grandma had a positive experience here an it was clear to me the staff do care and looked after her during her stay.
During our visits, myself and my family were
able to see her regularly and without issue. I very much appreciated the time I had with my loved one and thank the staff there for being so accommodating.
Reply from Claire Picchi, Home Manager at Charnwood HouseThank you for your kind words, it was a pleasure for us to care for your grandma and we are so glad that you had such a positive experience with us. I will pass on your feedback to our staff as I know they will appreciate it.
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Review of

Abbey Park Nursing Home

from R C (Son of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since July 2024 and has been looked after both with excellent care from carers and nursing staff.


The home is split into 4 units. Each unit has a lounge and dining area which we are all able to use. Activities are undertaken on each of the units and residents can also

be taken to another unit for entertainment. Entainment is provided by 2 excellent activities co-ordinators. External entertainers also attend home such as singers.


As a relative I feel it is like being a member of a big Abbey Park family. If you want to make a cup of tea for mum and I. I am free to do so. Also I am allowed to stay with mum at mealtimes and have a meal with her.
Also can visit anytime. Well done.

Reply from Tina Thompson, Home Manager at Abbey Park Nursing HomeThank you so much for your kind comments we will be sure to pass these on to the staff I am pleased to hear that you are made to feel welcome when visiting mum and that your particular enjoy the activities
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Review of

Abbey Park Nursing Home

from A F (Son of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Abbey Park have done everything they can to help my Father, nothing has been too much trouble. Everyone is so friendly, knowledgeable and committed to caring for him as well as they possibly can. He has a cosy flat where he can potter around, making himself drinks and snacks as he wishes,
and he can join others in the communal dining and lounge areas for activities and meals, giving him both the freedom to maintain his independence or to join others whenever he wants. Management are approachable and effective, his care team, activities team & chaplain are caring & professional and everything is clean and tidy due to diligent domestic and maintenance staff who are on hand every day. Deciding to move a loved one into a care home is never easy, but we know with Abbey Park, we've made the right decision.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing HomeThank you so much for your lovely comments, I will pass these on to all staff involved. I hope your father enjoys his stay with us and is able to maintain as much of his valued independence whilst residing here
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Review of

Charnwood House

from S O (Grandson of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was only able to visit a few times while Grandma was there, but each time the staff were very friendly and easy to talk to, the food looked good, the place was clean, and well presented and the room was lovely.
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Review of

Abbey Park Nursing Home

from Judy E (Daughter of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Writing this review with a heavy heart after the passing of my wonderful mum. When my mum had to go into a nursing home back in August 2025 I was nervous, sad and anxious about this , on arrival at Abbey Park Avon suite we were made to feel part of a caring community it felt like a family environment
which was so welcoming from day 1 we could tell my mum was going to get all the care and support she needed.
Abbey park staff from all cleaners, carers both day and night who are just amazing my mum thought a lot of you all and you all were so supportive to us as a family and made us feel so welcome and your caring of my mother was exceptional thank you to everyone who cared for my mum and supported us, then the nurses what can I say you were so amazing with the nursing care you gave my mum keeping her out of pain and in her final two weeks keeping her comfortable and pain free so thank you . Chaplin Hayley just a big thank you .
Reply from Tina Thompson, Home Manager at Abbey Park Nursing HomeWhat wonderful comments, I know the staff will be deeply moved by your kind words. It is so kind of you to share your experiences at this extremely difficult time.
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Review of

Abbey Park Nursing Home

from Anne P (Niece of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was cared for at Abbey Park for 5 years. She enjoyed all of the activities on offer at Abbey Park and being a life long Christian she attended the services on a regular basis. The staff were caring and kind and the place has a homely feel. It was always clean and very well kept and when we as
family visited from far away the staff were always friendly and very accommodating. We as a family were always kept up to date about our aunt and they were always happy to take the phone to our aunt when she could no longer use her own. It was reassuring to our family knowing that she was so well cared for as we were so far away.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing HomeThank you so much for taking the time to complete a review during this difficult me, Hazel was a much loved resident and will be greatly missed.
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Review of

Charnwood House

from S G (Relative of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Where do I start. Since this "home" yes home, not "care home" as care is not provided anymore due to being ran by poor management. What was once known as a great care home in Coventry is no more.
Please, please if you can check on your loved ones whenever you can to keep them safe from harm and
prevent further deterioration. If only the care provided was as dedicated and amazing as the activities in which Emma provides then it would be an amazing care home but because the management are not up to scratch and failing their residents the staff are not being trained accordingly. If you do raise concerns nothing comes from it and you are made to feel inadequate and your concerns get covered up or ignored. Whilst this home does have a handful of amazing staff that work so hard and do their best, unfortunately they are a sinking ship trying to cross the river with no paddle.
Reply from Sam Williams, Home Manager at Charnwood HouseThank you for taking the time to share your feedback. We are genuinely sorry to read that your experience has led you to feel this way.
We take all concerns about residents' wellbeing extremely serious and are glad that we have been able to arrange a meeting with you to discuss your concerns.
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Review of

Charnwood House

from S G (Friend of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
This is not a care home. It is a residential home. "Care" by seniors and management is minimal. Keep checking on your loved ones yourself because that will keep them alive. Giving your concerns to management will fall on deaf ears. You will be fobbed off with platitudes like "I'll look into this". There
is no follow up. Nothing ever changes. Procedures are poor. Just keep paying and they are happy.
Reply from Sam Williams, Area Manager at Charnwood HouseThank you for taking the time to share your feedback. We are genuinely sorry to read that your experience has led you to feel this way.
We take all concerns about residents' wellbeing extremely serious and would welcome the opportunity to review the issues you have raised and understand where we may have fallen short. We encourage you to contact the Home Manager directly so that your concerns can be properly addressed and reviewed.
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Review of

Waterside House

from Claire O (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't speak highly enough of Waterside, Staff are wonderful throughout from catering, housekeeping, care staff, entertainment staff and management. Care is excellent. Facilities are really good, the home go out of their way to make sure residents needs are met. Feels like home from home.
Reply from Caroline Griffiths, Home Manager at Waterside HouseThank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
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Review of

Charnwood House

from J A (Husband of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always felt the warmth of staff on my visits and my wife speaks very highly of them all. On each of my visits any questions or concerns I have, have been answered in a friendly and satisfying manner. I have been invited to join in any event taking place and my wife enjoys every one she has attended.
I was so upset that my wife had to be admitted but since she has been here she seems so happy and content and her photos on the website have given us all so much pleasure and satisfaction and all the family know we have made the right decision.
Reply from Claire Picchi, Home Manager at Charnwood HouseThank you so much for your kind words. We are so glad you made the decision and that you also enjoy taking part in our activities together. You are always welcome to join us and I will pass on your feedback to our staff.
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Review of

Abbey Park Nursing Home

from Peter S (Respite Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I entered Abbey Park I was made welcome. The staff were friendly and easy to get on with. So I chose to spend 3 weeks of respite care at Abbey Park following a hip operation. It was the right decision. I needed some personal care - help with dressing and showering: it was always prompt,
willing, and effective. The food was excellent, especially in terms of variety. I welcomed the chance to join other residents for lunch in the communal area - though many chose to eat in their rooms. My stay included the run up to Christmas, so there was a lively Christmas Fayre and several carol concerts including one led by a Salvation Army band. Otherwise, there would have been organised activity sessions. My accommodation was spacious, consisting of bedroom, lounge, and wet room. The lounge was ideal and convenient for entertaining visitors. I could not have wished for a more caring and supportive environment in which to quietly recuperate. My thanks to all the staff and management.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing HomeThank you so much for your kind words Peter. We really enjoyed meeting you and as discussed I hope you feel able to come back and have a cup of coffee or lunch with us one day. I hope you continue to make good progress following your operation
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Review of

Abbey Park Nursing Home

from C B (Daughter of Resident) published on 26 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was resident at Abbey Park nursing home during the last period of his life. The service he received was of a very high standard throughout. He had his own personal flat with ensuite which was kept scrupulously clean. Food was provided either in the dining room downstairs or brought up to him
in his flat if he ever preferred to stay upstairs. The food was of high quality, and plentiful. Carers were at all times attentive and truly caring towards my father. He would tell us of his lovely chats with carers, cleaning staff, cooks, and the chaplain. We found the level of service to be very high and it was particularly reassuring that Dad really liked his carers, and it was obviously that they really cared for him as well. In the last weeks of his life, they also supported us and kept us informed throughout. It will always be difficult to find a suitable and caring nursing home for a relative, but we definitely felt that we had made the right choice in Abbey Park. Thank you!
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Review of

Abbey Park Nursing Home

from Peter B (Son of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think everyone is nervous when a parent goes into a care home, even though it often becomes a necessity at some point in life. We had other friends who had stayed at Abbey Park and feedback from their families and online reviews gave us the confidence that it was the place for Dad to move to when
the time came.
In all his time at Abbey Park, our Dad was genuinely cared for rather than just looked after, and it gave us all a peace of mind to know that he was in such good hands. His room was always clean, the staff looked after him with dignity, the food was excellent, and he was always clean and well dressed when we went to visit him.
Thank you to all the team, particularly in Sherbourne, where Dad stayed, who made Dad's final few years as comfortable as they did - all the family appreciate your efforts.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing HomeThank you so much for taking the time to complete a review, your comment that 'Dad was genuinely cared for rather than just looked after'
touched us all, he was a huge character and has left a lasting impression on us all
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Review of

Abbey Park Nursing Home

from H B (Friend of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident of Abbey Park Care home in his final years. He had a lovely room (flat) that was kept spotlessly clean at all times and was always nice and warm. The staff were excellent - really committed to first class care and very warm, caring and efficient. Dad was very fond of them all.
We could not pick out names as from the carers to the cleaning staff, they all had the same warmth and commitment to giving the residents the best possible experience. There is also a lovely chaplain who regularly visits the residents.
The food is excellent - dad never complained about this apart from to say there was too much of it! Really good quality.
There is a nice garden at the back which dad liked to sit out in with visitors, and a nice dining area with a library of books.
The staff really went above and beyond for him, especially in his final weeks, making sure he was comfortable and we were kept informed at all times. We are so grateful for all everyone did for him, as was he.
Reply from T Thompson, Home Manager at Abbey Park Nursing HomeThank you for taking the time to leave such a positive review. We will pass your lovely comments on to the staff team
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Review of

Waterside House

from Hayley K (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom is very happy at Waterside House the staff from the cleaners to seniors go above and beyond. Its not just a job they all care about each individual resident. The vicar especially Dawn goes out of her way to bring peace to my mom.
Reply from Caroline Griffiths, Home Manager at Waterside HouseThank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
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Review of

Waterside House

from M P (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Waterside House is clean and welcoming. The staff are kind caring and friendly. We feel part of a family where staff always have time for a chat. Also, if we need anything for our mom, the staff is always there to help. This included the kitchen staff, domestic staff, senior staff, cares, hairdresser
and Pastor. We also have a family meeting monthly.
Reply from Caroline Griffiths, Home Manager at Waterside HouseThank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
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Review of

Abbey Park Nursing Home

from Steven J (Husband of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife of 42 years spent her last three weeks of life in Abbey park care home, the care ,dedication and love shown to us both will never be forgotten by me, I cannot speak highly of the staff and nurses over the 24 hour shift, thanks again.
Reply from Julie Rogers, Administration Manager at Abbey Park Nursing HomeThank you for your kind words, we will ensure these are passed to the care team who cared for your wife
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Review of

Waterside House

from Susan W (Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am 100% happy with Waterside House
Reply from Caroline Griffiths, Home Manager at Waterside HouseThank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your kind words.
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Review of

Waterside House

from K S (Friend of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home that my friend's in Waterside House is the best home all the staff and especially the entertainment staff are exceptional. Always ready to help if needed. Very caring and compassionate.
Reply from Caroline Griffiths, Home Manager at Waterside HouseThank you for your lovely comments and the review, it is very much appreciated. I will pass onto the staff team your lovely kind words.
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Awards / Recognitions (9)

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