Care Homes Owned by MHA in West Midlands

My uncle arrived in Charnwood 11/8 and from the moment he became a resident he was so welcomed and made comfortable. He was smiling and happy as we were leaving. I came in today to find him looking so fresh and clean and tidy. I can go back to Ireland knowing he is in the right place and his every need will be looked after.

Excellent easy experience from start to finish. Well done MHA.

my sister (SS) has learning difficulties and dementia. SS has been through a lot of upheaval, including hospital stays and respite care, which has left her feeling frightened and confused. This made her behaviour appear to be a bit challenging, but the staff have worked with SS with kindness and patience and she is now starting to settle down. The one-to-one support has been invaluable as I am starting to see SS coming back to her old self. All of the staff are really lovely, very caring and professional. There are lots of fun social activities for residents and families. I feel very blessed to have SS in Charnwood House.

It is a memory which will live in our hearts. So grateful to all concerned.

Excellent care taken of my father over 3 years.

Thanks to all the staff.

My mothers mental and physical condition deteriorated in her previous care home. Her dementia and consequential fear appears to have stabilised in the past 12 months and she now appears to be far more relaxed and comfortable. This stabilisation is clearly attributable to the very high standard of care and the friendly, relaxed environment at the home,

Abbey Park is an amazing place. Staff are so friendly, caring, symphatic and professional. nothing is too much trouble. Not only do they look after the resident they are there for the family & very supportive to us. I was not worried about leaving Dad as I know he was being looked after there.

It's an absolute joy to go in and visit, it feels like my extended family.

The home and staff are lovely to all my mum is very happy there I a most happy with them thank you for your compassion to the residents the staff do all they can the staff are amazing thank you from me personally

Andy's daughter sam

Always clean and friendly. Lovely to see our friend Phylis looking so happy and tidy. Thank you Charnwood House.

Fabulous home.

I moved my mum to Waterside House just under a year ago from another home where she was declining. Since then, she has been at Waterside House she is a different person. She is far happier; she smiles and laughs again. She has gained weight and generally looks, feels, and acts better than she did before she came. The love and care shown by all staff at Waterside House is superb. They make time for my mum, and the activities they offer are wonderful. I wish I had found Waterside House sooner; they are a shining example of how her care should be given.

My mother in law has recently become a resident at Charnwood. The care and professionalism from all the staff has been amazing. They have made her feel welcome from the carers, seniors, management, entertainment, catering staff and everyone at the home and this has helped immensely with the transition. Nothing is too much trouble. The home is clean, airy and all the amenities cater for all needs. Thank you all, as a family we are very pleased with the care she is receiving

After working at Bloxwich hospital for 8 years Waterside is the best place I have come across, staff are 1st class.

The home is wonderful very friendly and welcoming both my great grandparents are residents and I've never seen them happier. They take good care of them and I wouldn't trust anyone else better for the job

Great work by all the staff who are always friendly and helpful when we visit.

Mom has been looked after wonderfully with kindness and compassion. Staff are wonderful and always have time to help with anything they can. Moms room is always kept very clean and she loves the good variety of meals, especially the puddings.

Staff are always approachable and willing to listen. Carers are kind to residents and helpful when approached.