Care Homes Owned by MHA in West Midlands
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Midlands for MHA are showing below.
View the details of all 74 locations (with 5556 reviews) owned by MHA
MHA Locations in West Midlands (3)
Waterside House
9.9
52 reviews
41 Moathouse Lane West, Wolverhampton WV11 3HA
"Waterside House is clean and welcoming. The staff are kind caring and friendly. We feel part of a family where staff always have time for a…" Read all 52 reviews
Location Type Care Home
MHA Waterside House provides residential and dementia care for up to 60 residents within a comfortable and accessible living environment. Located just a short distance from Wednesfield shopping centre and Bentley Bridge retail park, with scenic spots… Read more about Waterside House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 60 Rooms
- from £1,097 / week
Charnwood House
9.8
90 reviews
77a Beake Avenue, Radford, Coventry CV6 3AQ
"Going into Charnwood House has been an extremely positive experience for my mother. Mum has always maintained that she would not go in an…" Read all 90 reviews
Location Type Care Home
Located on the outskirts of Coventry and only a short distance away from the city centre, MHA Charnwood House provides dedicated residential dementia care for 65 residents. Specifically designed for dementia care, the home features advanced safety measures… Read more about Charnwood House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- 65 Rooms
- from £1,333 / week
Abbey Park Nursing Home
9.6
108 reviews
Humber Road, Abbey Park, Coventry CV3 4FE
"My wife of 42 years spent her last three weeks of life in Abbey park care home, the care ,dedication and love shown to us both will never…" Read all 108 reviews
Location Type Care Home
At MHA Abbey Park, care is tailored to meet the evolving needs of each resident, whether they require residential, dementia, general nursing, and dementia nursing care, ensuring they feel comfortable, valued, and respected. The home offers 84 en-suite… Read more about Abbey Park Nursing Home
- Care Provided
- Long Term/Permanent
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Palliative Care
- Eating Disorders
- Acquired Brain Injury
- 84 Rooms
- from £1,349 / week
MHA Reviews in West Midlands (250)
9.7
MHA has a Group Review Score of 9.7 (9.696) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.
Review of
Waterside House
from Hayley K (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mom is very happy at Waterside House the staff from the cleaners to seniors go above and beyond. Its not just a job they all care about each individual resident. The vicar especially Dawn goes out of her way to bring peace to my mom.
Reply from Caroline Griffiths, Home Manager at Waterside House
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Review of
Waterside House
from M P (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Waterside House is clean and welcoming. The staff are kind caring and friendly. We feel part of a family where staff always have time for a chat. Also, if we need anything for our mom, the staff is always there to help. This included the kitchen staff, domestic staff, senior staff, cares, hairdresser
and Pastor. We also have a family meeting monthly.
Reply from Caroline Griffiths, Home Manager at Waterside House
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Review of
Abbey Park Nursing Home
from Steven J (Husband of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife of 42 years spent her last three weeks of life in Abbey park care home, the care ,dedication and love shown to us both will never be forgotten by me, I cannot speak highly of the staff and nurses over the 24 hour shift, thanks again.
Reply from Julie Rogers, Administration Manager at Abbey Park Nursing Home
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Review of
Waterside House
from Susan W (Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am 100% happy with Waterside House
Reply from Caroline Griffiths, Home Manager at Waterside House
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Review of
Waterside House
from K S (Friend of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home that my friend's in Waterside House is the best home all the staff and especially the entertainment staff are exceptional. Always ready to help if needed. Very caring and compassionate.
Reply from Caroline Griffiths, Home Manager at Waterside House
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Review of
Charnwood House
from L P (Daughter of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Going into Charnwood House has been an extremely positive experience for my mother. Mum has always maintained that she would not go in an home. She settled in quickly enjoying the interaction between staff and other residents and is very happy.
From the onset staff have been welcoming and helpful. Personal
From the onset staff have been welcoming and helpful. Personal
care has been excellent. When I felt mum needed further medication, staff listened to my concerns and called the GP. After visiting several potential homes as soon as I entered Charnwood I felt mum would be happy there.
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Review of
Charnwood House
from Keith N (Son of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been here since February 2024.
The staff are lovely, always engaging with mum. Lots of smiles.
Management are always available, often just for a chat.
The food throughout the day is very good quality and varied.
Residents rooms have en-suite w/c and shower. Each unit has its own lounge
The staff are lovely, always engaging with mum. Lots of smiles.
Management are always available, often just for a chat.
The food throughout the day is very good quality and varied.
Residents rooms have en-suite w/c and shower. Each unit has its own lounge
area and kitchen/dining area. There is a much larger communal lounge used for group activities.
Mum's room has her own furniture and pictures on the walls and her treasured ornaments.
There is a residents family and friends group TWIRL (Together we improve residents lives) who meet every month to put forward ideas and offer to help with the many activities.
I was told from the first day to feel at home and treat Charnwood house as mum's home. Mum's fellow residents and carers are like a family.
Mum is happy, and I'm happy that mum is being very well cared for.
Mum's room has her own furniture and pictures on the walls and her treasured ornaments.
There is a residents family and friends group TWIRL (Together we improve residents lives) who meet every month to put forward ideas and offer to help with the many activities.
I was told from the first day to feel at home and treat Charnwood house as mum's home. Mum's fellow residents and carers are like a family.
Mum is happy, and I'm happy that mum is being very well cared for.
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Review of
Charnwood House
from Yvonne B (Daughter of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely care home for dementia. The staff are very caring and accommodating with any issues that may arise. They are knowledgeable with ideas and solutions for my dads individual needs. They go above and beyond to keep him happy, loved, cared for and safe. Thank you all for all of your support!
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Review of
Charnwood House
from Stephen R (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to thank all the staff and carers at Charnwood House, your love, care, understanding and support for Norma has been wonderful. Extending such great understanding and empathy for members of our family. Your kindness and high standards have ensured that the close of Mum's life has been honoured
with dignity and respect. We will always remember the outstanding contribution you have made.
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Review of
Charnwood House
from Catherine L (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad stayed at Charnwood for the last 9 months of his life. He had dementia & had mostly lost the ability to walk. As a family we were reluctant to move my dad into permanent residential care but we could no longer provide the care that he needed. We needn't have worried. Within days of him moving
in we knew he was safe & well looked after. He was always clean & well presented when we visited. The staff were always very friendly & welcoming & it was obvious from their interactions with my dad & the other residents that they genuinely cared & treated everyone with the utmost respect.
My dad became very ill very quickly while I was visiting him. The staff were outstanding in their response to an emergency situation. My dad was taken to hospital within 20 mins but he died 4 days later. I cannot praise the staff enough for how they handled a very serious situation, being both professional, calm & caring.
I will always be grateful to Charnwood for looking after my dad so well.
My dad became very ill very quickly while I was visiting him. The staff were outstanding in their response to an emergency situation. My dad was taken to hospital within 20 mins but he died 4 days later. I cannot praise the staff enough for how they handled a very serious situation, being both professional, calm & caring.
I will always be grateful to Charnwood for looking after my dad so well.
Reply from Claire Picchi, Home Manager at Charnwood House
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Review of
Abbey Park Nursing Home
from Sharon B (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has been in Abbey park since December 2024.
Dad is always clean, well shaved and in clean clothes every day.
His meals look absolutely delicious and he is eating better now than has done in the last few years.
My dad has come on so well in the months he has been here and that's down to the
Dad is always clean, well shaved and in clean clothes every day.
His meals look absolutely delicious and he is eating better now than has done in the last few years.
My dad has come on so well in the months he has been here and that's down to the
excellent care he receives, nothing is to much trouble.
The carers as very passionate regarding their jobs ,my dad is treated with respect and dignity at all times.
The activity program in place for the residents and for visitors to join in too is excellent ,painting, sing alongs , craft making , visits to pubs and so much more.
The activities coordinator goes above and beyond to help keep the residents busy and minds active.
We as a family are very happy with the care dad receives at Abbey park.
The carers as very passionate regarding their jobs ,my dad is treated with respect and dignity at all times.
The activity program in place for the residents and for visitors to join in too is excellent ,painting, sing alongs , craft making , visits to pubs and so much more.
The activities coordinator goes above and beyond to help keep the residents busy and minds active.
We as a family are very happy with the care dad receives at Abbey park.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home
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Review of
Charnwood House
from William D (Son-in-law of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my Mother-in-law received at Charnwood House was first class. She was treated respectfully at all times and the staff seemed genuinely concerned for her well being at all times. The end of care treatment she received was exemplary. The staff were always available and helpful to visitors, in
my experience, and answered any questions honestly and fully.
Reply from Claire Picchi, Home Manager at Charnwood House
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Review of
Charnwood House
from Gill B (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Where to start?! My mum went into Charnwood House November 2023, I was very apprehensive about her moving into a care home but I know I couldn't look after her anymore. However, I can safely say that immediately mum was made to feel at home, her photos were put on the wall on the same day as she moved
in, and I was assured they would look after mum for me. This is exactly what they did do. So very kind and caring and absolutely nothing was too much trouble. I was welcomed in to be part of the Charnwood family. Amazing staff, from management to care workers so supportive in all aspects even after mum passed away. Thank you.
Reply from Claire Picchi, Home Manager at Charnwood House
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Review of
Abbey Park Nursing Home
from J J (Daughter-in-law of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff are very kind and treat guests with respect. The visits are very nice. Residential apartments are unique in having private lounge area/kitchenette. Guests are very well cared for.
Concern- when lift was out of order (10 days), there was no alternative for guests to leave the room if on 1st floor
Concern- when lift was out of order (10 days), there was no alternative for guests to leave the room if on 1st floor
as stairlift does not work. What would happen in case of fire? Would be good if staff checked weekly for out-of-date produce as part of cleaning routine.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home
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Review of
Abbey Park Nursing Home
from Elizabeth P (Daughter-in-law of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother-in-law, who suffers with vascular dementia, became a resident of Abbey Park some years ago. My father-in-law visited daily. He was in his 90's and the staff showed just as much concern for his welfare as they would for their residents, which was reassuring for the family. They were both treated
with such kindness and consideration. My mother-in-law requires full assistance with her daily needs and is always clean and well supported with her dignity respected.
When my father-in-law's health deteriorated, he was happy to join his wife at the care home and felt very welcome. He was relatively independent and this was respected. As his health continued to deteriorate, it was closely monitored.
Sadly it reached the point where he required hospital admission and he passed away.
We are very grateful for the care and kindness shown to him for the year he was resident at Abbey Park.
When my father-in-law's health deteriorated, he was happy to join his wife at the care home and felt very welcome. He was relatively independent and this was respected. As his health continued to deteriorate, it was closely monitored.
Sadly it reached the point where he required hospital admission and he passed away.
We are very grateful for the care and kindness shown to him for the year he was resident at Abbey Park.
Reply from Tina Thompson, Home Manager at Abbey Park Nursing Home
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Review of
Waterside House
from Phil H (Son of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A fabulous, thoughtful Father's Day get-together - very special. We could do this. The staff are amazing, caring and make such a big effort. Thanks
Reply from Caroline Griffiths, Home Manager at Waterside House
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Review of
Charnwood House
from I E (Son of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home comes across as being very well run and managed. The atmosphere is warm and welcoming and the staff are friendly. My mother has settled in well in no small part due to the staff spending a lot of time to talk to her, which is very important to an old and confused lady!
So far, I'm very happy
So far, I'm very happy
with the placement.
Reply from Claire Picchi, Home Manager at Charnwood House
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Review of
Abbey Park Nursing Home
from Edmund L (Brother of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My Sister was a resident for just over three years before passing away. She was in a suite which she enjoyed very much and valued. She was able to appreciate her situation, adapted to getting around safely with the help of a walking frame and was able to visit other residents in their rooms as well
as to make her way to the dining room for lunch. The varied activities programme was something that she enjoyed and would encourage others to participate in. She valued the services provided by the Home Chaplain and was glad to help with the Services. She was also happy to be a Residents representative on the house committee and would represent their needs as part of that role. Medication was dealt with efficiently, especially the numerous eye drops which she required each day. Occasionally problems with laundry occurred and responded to. Financial matters were efficiently dealt.
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Review of
Charnwood House
from Sheryl W (Granddaughter of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My nan was a resident at Charnwood House for 15 months and during her time there she was well-looked after and cared for, the staff were wonderful with her making sure her needs were catered for and she was never alone during the day. She was encouraged to engage with the activities and made lots of
lovely friends whilst she was there. Several of the carers went above and beyond their job role and duties to ensure that the last week of my nan's life she was well attended to and for that our family will always be grateful.
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Review of
Abbey Park Nursing Home
from Angela H (Sister of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My sister was sent to Abbey Park from hospital. She was received warmly and made welcome which made her happy. She was cared for very well and eventually became more independant with care in showering and washing. Her tablets and eye drops were administered by the nurse. She joined in all the activities
. A minister and recently Salvation Army Officer came to the home and conducted a service and communion which was important to my sister. She sadly passed away recently but was happy and content to the end.
Reply from Julie Rogers, Administration Manager at Abbey Park Nursing Home
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Awards / Recognitions (8)
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