"I first came to Starr Hills about 18 months ago visiting a friend weekly she passed away unfortunately last September I became a volunteer…"
Read all 113 reviews
from £1,178 / week
36 Rooms
Location Type
Care Home
Rated 'Outstanding' in its most recent Care Quality Commission (CQC) inspection, Starr Hills provides dedicated residential care and support for up to 36 people in an adapted setting, designed for ... Read more
"As a resident, I find the care is excellent and covers all my needs, and I wouldn't want to be anywhere else!!…"
Read all 71 reviews
from £1,007 / week
36 Rooms
Location Type
Care Home
Located in a quiet neighbourhood of Blackpool, Pennystone Court provides residential, dementia and short-stay care for up to 36 residents in a vibrant and award-winning home. Just a short stroll from ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Aughton Park
Aughton Park Drive, Aughton, Ormskirk L39 5QE
"Mum moved in the middle of the month and has settled really well. Due to the warm welcome from staff who have ensured mum is well cared for…"
Read all 99 reviews
from £1,304 / week
50 Rooms
Location Type
Care Home
Aughton Park provides residential, dementia and short-stay care for up to 50 residents in a thoughtfully designed home in Ormskirk, West Lancashire.
Built on the site of a former convent and ... Read more
"Mum lived at Heather Grange, in the Garden Suite, for eighteen months up to 1 May when she passed away there, in her own room, aged 97.…"
Read all 71 reviews
from £1,505 / week
70 Rooms
Location Type
Care Home
Heather Grange provides residential, dementia and short-stay care for up to 70 residents in a spacious, purpose-built home in Burnley, Lancashire.
Set in peaceful surroundings with views of Pendle ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
MHA Reviews in Lancashire (354)
9.7
MHA has a Group Review Score of 9.7 (9.672) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.
from Roy B (Son of Resident) published on 12 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum lived at Heather Grange, in the Garden Suite, for eighteen months up to 1 May when she passed away there, in her own room, aged 97.
Mum's move to Heather Grange made the final phase of her life more positive than I could have possibly imagined. She quickly settled in and made lots of friends
amongst both the residents and the staff. It was a joy to see her enthusiastically join in the many activities that are on offer.
The accommodations are first class and the care team first class plus. They are so positive and friendly, and the quality of leadership is very reassuring. I always left after a visit feeling very upbeat and positive.
After a short spell in hospital, mum returned to Heather Grange to end her days. The care and attention provided at the end of mum's life was exceptional. She couldn't have been anywhere better.
The resident Chaplain, Nat, rounded off this final phase of mum's life by presiding over the funeral, making it a very personal and special occasion.
from Lisa S (Daughter of Resident) published on 9 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has been resident at Pennystone Court for over 12 months. The care she has received has been outstanding. The staff are all professional, kind, supportive, and so engaging with mun. They keep her occupied, and she looks healthy, and any changes that occur in her presentation are reported to me
immediately. This gives me confidence in their capabilities, and I am now able to be 'daughter again', a complete change from being an 'exhausted carer' when she was at home.
Reply from Elizabeth Robins, Home Manager at Pennystone Courtthank you very much for your review, I will pass on your feedback to the team.
from Sally K (Daughter of Resident) published on 9 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We, as a family, have found Pennystone Court the most friendly and caring place mum could ever be. Nothing is too much trouble and mum is completely happy and cared for. Thank you for everything you do.
Reply from Elizabeth Robins, Home Manager at Pennystone Courtthank you very much for your review, I will pass on your feedback to the team.
from Ian H (Son of Resident) published on 8 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was a resident at Pennystone Court for 3 yrs up to her passing away in March 2026 and, during her time there, I was extremely happy with all aspects of her care. Indeed, in hindsight, asking them to care for my mum was one of the best decisions I have ever made. The staff are simply marvellous,
nothing is too much trouble which was reflected in the care and compassion they showed when looking after my mum during her final days. Nothing but praise
from Baz H (Son of Resident) published on 29 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum moved in the middle of the month and has settled really well. Due to the warm welcome from staff who have ensured mum is well cared for in a kind and considerate and professional manner. Nothing is too much trouble for mum or visiting family. The home is kept clean and tidy, and a warm welcome for
residents and visitors.
Reply from Louise Culshaw, Administration Manager at Aughton ParkThank you for your lovely review. it is a delight to have your mum with us and care for her.
from Kathleen C (Friend of Resident) published on 23 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My friend has been at Aughton Park since the beginning ofjanuary - he has been very well looked after by all the staff - we have appreciated all their kindness.
Reply from Louise Culshaw, Administration Manager at Aughton ParkThank you so much for taking the time to write such a lovely review. it is a pleasure to care for your friend and for your other friend previously.
from David E (Husband of Resident) published on 23 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
After viewing several Care Homes, Aughton Park shone above them all. It was the place my wife, who has Altzheimers, would be going without a doubt when the day came.
Well the day came, and from that first day, the staff and I mean ALL the staff, made the transition a lot easier than I thought.
My
wife is so well looked after I feel like moving in myself. Everything is just so nice and welcoming. Her bedroom and en-suite are cleaned and tidied every day, the food in the restaurant is brilliant. Roast Beef and Yorkshire pudding, with Apple Crumble and custard for pud. All homemade, no brought in on a plate ding meals here. Even spoke to the chef.
Some visits are tough, but staff are always on hand to distract my wife as I leave, usually to the lounge where daily activities abound and all residents encouraged to join in. Be it singing, dancing or outside in the garden which is fantastic and well kept.
My mind is at ease knowing she cannot be in a better place. Thank you.
Reply from Louise Culshaw, Administration Manager at Aughton ParkThank you so much for your lovely words. We love to see you and your lovely furry friend when you come for visits. It gives us great pleasure to hear that you feel happy and reassured with the care delivered and the great variety of home cooked food. Here's to many more happy visits.
from N S (Son of Resident) published on 20 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father became a resident at Aughton Park at the end of January, so he is approximately six weeks into his time in the home. The home have been excellent in helping him settle in, patient and caring. He has had several health complications, and whilst not a nursing home have looked after him.
We
all hope he continues to settle. We understand that the management team is under-resourced at the moment. Our experience is that this has not affected his care.
Reply from Louise Culshaw, Administration Manager at Aughton ParkThank you do your very kind words. I am happy to report that we are back to a full house within the management team but I am so glad that the absences did not affect the care that our residents continued to receive.
from Samantha F (Daughter of Resident) published on 20 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has recently moved into Aughton Park. We cannot thank Caren and Louise enough for the support they have shown me, my family especially my mum through this really difficult decision to support mum into 24 hour care. Mum has early onset Alzheimer's and so pleased to have found a home which is homely,
friendly and activities on offer each day. Which mum enjoys.
The support for my dad has been incredible through this massive decision and transition for him and mum. The entire family get a friendly welcome from managers, carers and every staff member we meet on visits or speak to on the phone. We know mum is well cared for, safe and as happy as can be. Which is all we can ask.
We are reassured that we have definitely found the perfect home for mum and highly recommend Aughton Park to others.
Reply from Louise Culshaw, Administration Manager at Aughton ParkThank you so much for your lovely review. I will share your lovely words amongst the team. Your mum is a joy to be around and we've found many connections within the home to her profession. We are so happy to hear that we could help and support more than just your mum on this difficult journey.
from Patricia F (Sister of Resident) published on 3 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
What a difference a year makes! This time last year I was desperate to find a loving care home for my sister. After many searches within the local area we found Pennystone Court. In this last year my sister has been given the best care possible, delivered by the most loving people you could ever meet.
My sister is now very settled in a loving home from home. All her needs are delivered in comfortable, safe and secure conditions. She is able to enjoy a range of activities, or if so desired, spend quiet moments to reflect. From the bottom of my heart, thank you.
Reply from Elizabeth Robins, Home Manager at Pennystone Courtthank you so much for your excellent review of pennystone court, i will pass on your feedback to the team.
from Yvonne A (Regular Volunteer) published on 17 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I first came to Starr Hills about 18 months ago visiting a friend weekly she passed away unfortunately last September I became a volunteer and now come each Tuesday morning to chat to the residents I truly love it... It's a wonderful place to be such lovely staff a happy atmosphere and I can see how
the residents are so well looked after I hope I cheer them up like they do me!!
Reply from Phillipa Green, Home Manager at Starr HillsThank you for your lovely review. The residents look forward to your visits each week. We really do appreciate the time you give to us.
from Aimee C (Granddaughter of Resident) published on 13 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We have been extremely impressed by all the love and care Starr Hills has shown my grandparents since they became residents here. The staff have gone above and beyond to cater for their needs and have been helpful, approachable and friendly. We are truly grateful for their kindness, my grandparents
are safe, happy and thriving in this wonderful caring joyful environment. Thank you isn't enough to express my gratitude for all the staff.
from Y C (Regular Volunteer) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I had a friend who was residing in Starr Hills for 3 years; she was 103 when she passed. I have been a volunteer for a year. I find the home friendly caring clean. lots of actvities and stimulation. All residents seem happy. I enjoy working here.
from B P (Resident) assisted by family/friend published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My overall opinion of the home is that it provides a good level of care. There are interesting activities organised for us to participate in. The staff are generally supportive and helpful with positive enthusiastic outlooks.
from Helen W (Daughter of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Although my mum only lived at Aughton Park Care Home for a month, the care she received there was excellent. All the staff, including the manager and administrator, took time to get to know her and to make all of us feel welcome. The care she received at the end of her life in particular was so person-centred,
dignified and respectful. I highly recommend this home.
from A K (Granddaughter of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Walking in to Star Hill is like home from home, eveyone is like extended family, and the staff are amazing, the care and facilities are above and beyond any expectations for a care home, dignity and respect is shown throughout the home.
Can't forget to mention the food, it is fantastic such variety.
The system in place for the laundry works so well.
This home has a great house keeping team too.
The Activities provided are of a high standered and well thought out for each person there is somthing happening throughout the day for everyone if they wish to join in
Reply from Phillipa Green, Home Manager at Starr HillsThank you so much for your kind comments and for all your support. It means a lot to us all.
from F O (Son of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Just the most exacting standards applied by the whole operation.....a very happy resident who interacts with the facility in a way that they are friends rather than staff . Mum loves it here; it suits her down ro the ground !!
Reply from Phillipa Green, Home Manager at Starr HillsThank you so much for taking time to write a review. We aim to provide a real community where we are all friends and it's great to receive such great feedback.
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