MHA in Lancashire | 4 Care Homes

Review of
Pennystone Court
from Sharon L (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

What a lovely time for my Mum to be at Pennystone Court. Staff go above and beyond to make all residents feel included and special, especially over the Christmas period. The care and love all staff show the residents, including my Mum, are second to none. Real home from home. Thank you to all the staff

and management. Wonderful place.

Reply from Elizabeth Robins, Home Manager at Pennystone Courtthank you so much for your review i will pass on the feedback to the team

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Review of
Pennystone Court
from J M (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

We have been so impressed by the care and kindness shown to my dad since he joined Pennystone Court. The staff are attentive, reassuring, and always go the extra mile to make him comfortable. Their thoughtful approach gives us real peace of mind. Thank you to the whole team for everything you do!

Reply from Elizabeth Robins, Home Manager at Pennystone Courtmany thanks for your review, i will share your feedback with the team

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Review of
Aughton Park
from Allan S (Son of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

My mother of 97 was resident at Aughton Park for 3 years until her recent passing. We visited many care homes before choosing Aughton Park as we felt it was the best around and that has proven to be the case. The staff offer care to an exceptionally high standard with compassion and dignity. The management

are approachable and have regular meetings with families to address any issues. The carers always have the interests of the residents at heart and have always been loving and compassionate to my mother. As her dementia and mobility deteriorated they were able to modify her care appropriately to the same high standards. Facilities are excellent with programmes for rolling refurbishment in place and recreational activities and musical sessions provided to residents. Ancillary staff also work to very high standards and all knew my mother on a personal basis. On my regular visits I was always welcomed. I will be eternally grateful to those who provided such wonderful care to my mother.

Reply from Louise Culshaw, Administration Manager at Aughton ParkThank you for such a wonderful review. It was a joy to have your mum with us and she is dearly missed by us all. Your visits are also missed. The other residents and staff enjoyed their chats with you.

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Review of
Heather Grange
from B M (Wife of Resident) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

Few words as the home merits much more. My daughter is an ACP and as she said all care homes should be like Heather Grange.

Reply from Kim Thompson, Home Manager at Heather GrangeThank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.

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Review of
Pennystone Court
from Ian C (Son of Resident) published on 16 December 2025 Submitted via Postal Card • Report

Overall Experience

My father has been here for 18 months and has thrived at Pennystone. His physical and mental health have improved due to the fantastic care, the stimulation and the love that he receives here every day. We feel so fortunate that he is here and that he is so happy here. We have recommended Pennystone

to friends for their parents, and they too have been impressed.

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Review of
Pennystone Court
from I H (Son of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

My mum has been a resident at Pennystone Court for 2 and half years and I have to say I am delighted with the service provided. She is never left unattended and the staff are caring and wonderful - nothing is ever too much trouble. The activity program is really great and the facilities are excellent.

I am also very happy with the medical support she receives. Any problems and they are onto it immediately. Cant sing their praises enough. Very Happy.

Reply from Elizabeth Robins, Home Manager at Pennystone Courtman thanks for your excellent review, i will pass on your feedback to the team

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Review of
Starr Hills
from A B (Friend of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

Very inviting, warm and friendly residential home. Always feel welcome when visiting. Good array of activities.

Reply from Phillipa Green, Home Manager at Starr HillsThank you for taking the time to review us. Your feedback is important to us. I will pass your comments on to the team.

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Review of
Starr Hills
from Joanne S (Daughter of Resident) published on 5 December 2025 Submitted via Postal Card • Report

Overall Experience

I was so worried about my mum going into care and Phillipa and her team made the process of her moving in so calm, professional and caring. I absolutely am over the moon with the love and care she has received. I'm so happy we picked this one, it's beautiful.

Reply from Phillipa Green, Home Manager at Starr HillsThank you for your lovely review. Seeing the difference in your mum over the course of a few weeks makes everything we do worthwhile. I will pass on your comments to the team.

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Review of
Heather Grange
from Tracie B (Daughter of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum loved Heather Grange from the moment she arrived. Throughout our stay, the team were caring, kind and respectful at every interaction. Mum relaxed and was comfortable with many visitors who were made to feel welcome, also. As a family, we created fabulous memories in a dreadful, difficult time for

Mum. Mum had good & bad days, always feeling safe and never alone. Mum always said she didn't want to pass in a care home, if she was here today, I am sure she'd to say I should have gone to Heather Grange.

Reply from Kim Thompson, Home Manager at Heather GrangeThank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.

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Review of
Aughton Park
from Rosemary C (Friend of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

Went with a friend who has an aunt in this care home. I must say I was very impressed by the standard of care the residents received. My friend's aunt really was happy there and says she is well looked after. Well done

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Review of
Starr Hills
from Michael D (Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

The staff could not have been more pleasant, helpful or friendly if they had been looking after their own grandad. Food has been excellent with a varied menu. Too much pork for me personally. The entertainment has been fun and informative. If the need arises would I come back, yes!

Reply from Phillipa Green, Home Manager at Starr HillsThank you for your lovely review. It was definitely a pleasure to have you stay with us at Starr Hills for respite. We hope that we see you again soon. I will pass on your kinds words to the team.

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Review of
Aughton Park
from Angie D (Friend of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

My initial impression of Aughton Park was a warm, friendly and homely place, and this has not changed. The management are excellent and interacts with the residents and families. The staff are lovely and hardworking, treating the residents with care and dignity. I am very happy that my friend is here.

All staff have time for the residents. I have visited a few care homes and this is by far superior in warmth and care than most.

Reply from Louise Culshaw, Administration Manager at Aughton ParkThank you for your warm and kind words. I am so happy to hear that you are happy your friend is staying with us. We're beyond happy to have her with us and she really has slotted into life at Aughton Park like a duck to water.

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Review of
Starr Hills
from Robert T (Son of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My Mother has been a resident at Starr Hills since 2018 and it is satisfying to know that she is in a safe and caring environment. I appreciate that during this period that she has been welcomed into the community and has the companionship of other residents.

Reply from Phillipa Green, Home Manager at Starr HillsThank you for taking the time to write a review, your feedback is important to us. We are glad that your mum is part of our community at Starr Hills and we know how important that is for her. I will pass on your comments to the team.

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Review of
Heather Grange
from B T (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

The care give by the staff is excellent my parent has improved in health and wellbeing. They take care to treat each resident as an individual. The activities done don't suit everyone but care is given to have a wide variety of things for them to do so that there will always be something of interest

for them. This is such a friendly place for residents and also for their families, it is such a worry that you're doing the right thing for them, but in our case it certainly is.

Reply from Kim Thompson, Home Manager at Heather GrangeThank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.

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Review of
Heather Grange
from Yvonne B (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

The staff team work together well. Communication is very good. Cleanliness is of a high standard. The food is varied. The rooms are comfortable and kept tidy. Activities are stimulating and enjoyable and and aim to be inclusive. Safety is prioritised.
Staff go above and beyond and aim for dignity and

respect. The home feels like home!

Reply from Kim Thompson, Home Manager at Heather GrangeThank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.

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Review of
Heather Grange
from Annette H (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

I brought my mum to care home December 2024 she' settled in very quick my mum was always used to being on her own didn't want to mix she is always in people's company thanks to your hard working staff she tells me often how she loves it their lovely staff and very clean and spacious to be able to get

around it's very bright and faboulse decorations and upto date furniture bedrooms very spacious and spotlessly clean my choice in care homes is excellent top of the list

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Review of
Aughton Park
from J K (Sister of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

All care staff have been helpful, friendly and respectful towards my brother and myself since he arrived 2 months ago, going out of their way to make us feel welcome and building a relationship with my brother. My brother is always clean, tidy and has fresh clothing every day. The management team are

approachable and nothing is too much trouble if we need help or advice. The care home is spotlessly clean and staff work hard to keep it that way. You get a good feeling about the home when you enter it.

Reply from Louise Culshaw, Administration Manager at Aughton ParkThank you for taking the time to submit such a lovely review. We love having your brother stay with us. He is a pleasure to have as on of our residents.

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Review of
Aughton Park
from Jennifer M (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report

Overall Experience

My Mother has been at Aughton Park for over 8 years. She is happy in the home and is always eager to return after she has been out. The staff at the home are wonderful and in the time my Mother has been there she has always been treated with respect and care. I would particularly like to praise the

Administrative manager and Senior members of staff who have been at the home since my Mother has been there and have gone far beyond what is expected to help my Mother. The chaplain at the home is also excellent and the activities coordinator makes a huge effort to involve all the residents.
I am pleased that the garden has been improved recently, although I wish that residents could do more activities outside.
I would like to thank everyone at Aughton park for the care they provide and keeping my Mother safe and happy,

Reply from Louise Culshaw, Administration Manager at Aughton ParkThank you for taking the time to submit a review. We are always open to suggestions for improvement and welcome this at any time.

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Review of
Aughton Park
from Nina E (Friend of Resident) published on 9 September 2025 Submitted via Website • Report

Overall Experience

My friend has been in the care of this lovely home for over 4 years and the care she receives now is still the same as on day one, the staff are kind, caring and very thoughtful to each individual resident, nothing is too much trouble for them. The home is exceptionally clean and tidy with a good range

of activities and the gardens are maintained to the same high standard. The admin side is run very smoothly and efficiently. The home seems to have found the right balance for the staff and the residents alike as it always has a nice atmosphere.

Reply from Louise Culshaw, Administration Manager at Aughton ParkThank you for your kind words. Those 4 years have gone past so quickly and how much the world has changed in such a short period of time. We strive to deliver the best possible care and I am glad to hear that you are happy with Aughton Park.

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Review of
Aughton Park
from Jeanne H (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report

Overall Experience

Aughton Park is welcoming with friendly and helpful staff. My Mum is looked after well by attentive staff and her needs met. She participates in a variety of activities throughout the week and these are well run.

Reply from Louise Culshaw, Administration Manager at Aughton ParkThanks for your review. Glad to hear that Mum keeps you upto date with her activities. She's a very active part of the Aughton View community.

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Care Homes Owned by MHA in Lancashire

MHA Locations in Lancashire (4)

MHA Reviews in Lancashire (330)

Pennystone Court

Pennystone Court

Aughton Park

Heather Grange

Pennystone Court

Pennystone Court

Starr Hills

Starr Hills

Heather Grange

Aughton Park

Starr Hills

Aughton Park

Starr Hills

Heather Grange

Heather Grange

Heather Grange

Aughton Park

Aughton Park

Aughton Park

Aughton Park

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