Care Homes Owned by MHA in Lancashire

MHA Heather Grange is our home from home! A bevy of friendly faces, helping hands, keen, active staff, and a sincere and caring environment.

The home is spotless and well maintained.

Thanks so much to all staff for such a great start, I cannot tell you what a relief it is that dad is so well settled.

The one thing is knowing some one is always there for me. If I feel slightly unwell I am not on my own I know a carer will help me. I can not fault anything at Pennystone Court.

Overall everything seems satisfactory Dad has settled in very nicely which makes us very happy knowing we have peace of mind when we leave to go home! :)

Excellent facilities, great team providing exceptional care and support which in turn provided myself with full trust that my mum would be looked after exceptionally. 5 star service provided by all the care team.

My mum entered Aughton Park in February after a period of hospitalisation and being unable to return to her apartment. This was a big move for mum and us as a family, and mum has been made really welcome. Despite having further hospital stays, every member of the Aughton Park team treats residents with dignity, really helps residents feel at home and really looks after mum. It is a beautiful well-led home.

I thought that there would be a lot of rules and regulations, but no, you are expected to conduct yourself in a proper manner which I think most patients conform to this ideal.

Mum lived at Heather Grange, in the Garden Suite, for eighteen months up to 1 May when she passed away there, in her own room, aged 97.

Mum's move to Heather Grange made the final phase of her life more positive than I could have possibly imagined. She quickly settled in and made lots of friends amongst both the residents and the staff. It was a joy to see her enthusiastically join in the many activities that are on offer.

The accommodations are first class and the care team first class plus. They are so positive and friendly, and the quality of leadership is very reassuring. I always left after a visit feeling very upbeat and positive.

After a short spell in hospital, mum returned to Heather Grange to end her days. The care and attention provided at the end of mum's life was exceptional. She couldn't have been anywhere better.

The resident Chaplain, Nat, rounded off this final phase of mum's life by presiding over the funeral, making it a very personal and special occasion.

I enjoy living here; staff very courteous.

My mum has been resident at Pennystone Court for over 12 months. The care she has received has been outstanding. The staff are all professional, kind, supportive, and so engaging with mun. They keep her occupied, and she looks healthy, and any changes that occur in her presentation are reported to me immediately. This gives me confidence in their capabilities, and I am now able to be 'daughter again', a complete change from being an 'exhausted carer' when she was at home.

As a resident, I find the care is excellent and covers all my needs, and I wouldn't want to be anywhere else!!

We, as a family, have found Pennystone Court the most friendly and caring place mum could ever be. Nothing is too much trouble and mum is completely happy and cared for. Thank you for everything you do.

My mum was a resident at Pennystone Court for 3 yrs up to her passing away in March 2026 and, during her time there, I was extremely happy with all aspects of her care. Indeed, in hindsight, asking them to care for my mum was one of the best decisions I have ever made. The staff are simply marvellous, nothing is too much trouble which was reflected in the care and compassion they showed when looking after my mum during her final days. Nothing but praise

Mum moved in the middle of the month and has settled really well. Due to the warm welcome from staff who have ensured mum is well cared for in a kind and considerate and professional manner. Nothing is too much trouble for mum or visiting family. The home is kept clean and tidy, and a warm welcome for residents and visitors.

My friend has been at Aughton Park since the beginning ofjanuary - he has been very well looked after by all the staff - we have appreciated all their kindness.

My mind is at ease knowing she cannot be in a better place. Thank you.

We all hope he continues to settle. We understand that the management team is under-resourced at the moment. Our experience is that this has not affected his care.

We are reassured that we have definitely found the perfect home for mum and highly recommend Aughton Park to others.

Good, sometimes very good; staff good, very helpful and understanding. Food very good.