Care Homes Owned by MHA in West Yorkshire

My mum was treated with respect, and dignity, and looked after by all the staff. It's warm and welcoming, they cannot do enough for you and your family. They go over and above.

4. And the most important the carers who work in there. They are really well behaved, great attitude with high level of caring. I definitely recommend to whoever needs to be in a care home.

I am very happy with the service mum receives at Glen Rosa. The staff are considerate and caring and most of all professional. If there is an issue with mum i am told immediately. The manager and Operations manager are both available in person and by email and always respond promptly. I feel I can discuss any issue openly with the senior staff and they will know mum personally and deal with any concerns professionally.

Glen Rosa offered a caring environment to my brother in law over the last two years of his life. A challenging resident from the start, and yet he was treated with dignity, compassion and good humour. In the end everybody loved him and this is a testament to the management and staff at this facility. I'm grateful.

Glen Rosa is a fantastic place. It is a warm and friendly environment and personally I feel it's far better than a purpose built home. There is every modern facility but in a building that is much more like a home from home. I would definitely recommend it.

After Dads 5th stroke I knew I couldn't look after him on my own as he wasn't mobile. I had heard that Gledhow was the best nursing home locally so we contacted the manager & found Dad a place. That was 18 months ago. The team have worked their magic & Dad is now stable. What a team! Well managed & it's wonderful to the consistancey of staff. We love you all.

We were so worried and guilty about placing Mum in a home. In the event, all staff at the home have been so kind and reassuring, and most importantly we have observed them provide first class care and attention to her. We can see that she is comfortable, treated with respect and dignity and good humour. We are so grateful to all of the team for taking care of our dear mum.

Dads care at his Care Home was excellent, from management, nurses, carers, kitchen staff, laundry staff and maintenance man. Communication was good, we were regularly informed of dads health issues and asked our opinion. Dental care was arranged for as when needed. Dad received good nutrition, hydration, that was documented, hygiene and safety. The chaplain was good at involving dad with services, discussions and visiting one to one. Entertainment was well planned, he had a lovely day out with staff and residents. He was taken outside in good weather when dad was well enough. his room was cleaned and hoovered every day. The entire family was reassured to know dad was well looked after.

The staff are all amazing, always with a smile on their faces, They are so caring & helpful to me & my family, I can't thank them enough.

I cannot thank Glen Rosa enough for how they looked after my dear Mum during the 7 years she was a resident with them. They treated her as they would one of her own. Not everything was perfect but what is in this world? In Mum's final days they were a pillar of support and a very traumatic experience was made slightly less so thanks to all the wonderful staff there. All I can say is thank you for showing her such love and affection.

I would have no hesitation in recommending this care home to potential residents and/or their families.

The home is clean and welcoming. The staff are always on hand no matter what the situation and are attentive and caring towards their residents, visitors and each other. I have visited this home on numerous occasions and care quality has been consistently high each time.

Nevertheless, more than 2 years since Mum became a resident at Glen Rosa and more than a year since Mum moved in to Kitwood, what I can do (and what I feel I must do) is give an unqualified and heartfelt "thank you" to all of the staff who have looked after Mum and continue to do so in an exemplary way. As a family we can see and appreciate the quality of care Mum receives day-in and day-out. For my part, I particularly value engagement by staff that treats Mum as you would a "friend" whose habits and foibles are recognised and understood.

My mother has been a resident in Glen Rosa for 7 years now, and continues to be very well looked after by the excellent staff there. The staff really care about the residents, and I am repeatedly touched by the way they look after my mum. There are a lot of activities arranged, even in Kitwood which is the dementia section of Glen Rosa). My mother even got up and danced at a recent music session! I would have no hesitation in recommending Glen Rosa to anyone looking for a good residentail home.

Dad says that the staff provide good care and are friendly and helpful. The home appears to be clean and tidy with a good level of staffing. His only complaint (hence 4 stars rather than 5) is the food not being that great particularly anything involving pastry which he finds hard and difficult to cut through. However he has put weight on since moving in so is definitely eating enough and appears healthy.

Myself and our 2 daughters couldn't possibly think more highly of Glen Rosa. All family members who visit are made to feel very welcome.

As his wife and living nearby, I was welcome to spend quality time with him. It meant a lot.

I am always kept up to date with his care and the staff are very supportive with me.

My Stepmum has been a resident in the Dementia section of Glen Rosa for nearly two years now, and settled well into what is a lovely , safe, warm and caring environment. As my sister and I both live overseas, we were concerned that we find the right home for our mum, as our visits are limited. There is a high standard of cleanliness and catering and a good selection of activities and stimulation for the residents. The staff are all friendly and attentive and provide the care and support that we needed to be sure of for our mums wellbeing.

My mother was a resident for just under 2 years. In that time she found all the carers so thoughtful and supportive. The nursing care was very diligent, working closely with GPs. The atmosphere at Gledhow Care Home is very friendly to all family, visitors and residents. All I can say is thank you Gledhow!