Care Homes Owned by MHA in Wiltshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Wiltshire for MHA are showing below.
View the details of all 76 locations (with 5566 reviews) owned by MHA
MHA Locations in Wiltshire (2)
Fitzwarren House
9.9
124 reviews
Kingsdown Road, Swindon SN3 4TD
"Very reassuring. Good appearance. Good communication. Good facilities. Security not good as anyone could access the building & the…" Read all 124 reviews
Location Type Care Home
Fitzwarren House, in Swindon, is a spacious and purpose-built building specifically designed to suit the needs of individuals with dementia. Carers carry out personalised care packages, while looking to maintain an environment in which residents feel… Read more about Fitzwarren House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Residential Care
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 64 Rooms from £1,569 / week
The Fairways
9.8
38 reviews
Malmesbury Road, Chippenham SN15 5LJ
"Fairways has been brilliant with our father diagnosed with vascular dementia we were struggling at home to keep him safe, clean and taking…" Read all 38 reviews
Location Type Care Home
The Fairways care home overlooks a golf course and is situated close to the attractive town of Chippenham, providing modern and yet homely accommodation for 60 residential and residential dementia care residents. The extensive choice of accommodation,… Read more about The Fairways
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- 60 Rooms from £1,461 / week
MHA Reviews in Wiltshire (162)
9.7
MHA has a Group Review Score of 9.7 (9.667) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.
Review of
The Fairways
from Samantha H (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fairways has been brilliant with our father diagnosed with vascular dementia we were struggling at home to keep him safe, clean and taking his medication properly. They are brilliant with him he is clean safe and very happy in the home.
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Review of
Fitzwarren House
from P W (Son of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very reassuring.
Good appearance.
Good communication.
Good facilities.
Security not good as anyone could access the building & the lift, then could access the patient area.
Good appearance.
Good communication.
Good facilities.
Security not good as anyone could access the building & the lift, then could access the patient area.
Reply from Sue Smith, Home Manager at Fitzwarren House
Thank you for your kind review. I will share with the team. Please be assured that the front door is only open during office hours. At other times you are required to ring the bell for the unit you require.
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Review of
Fitzwarren House
from E B (Daughter of Resident) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff have been extremely attentive and caring to dad over the last 2 years. They have time to sit with him and encourage him if that is what is required. They are careful and thorough with personal hygiene and all with patience and understanding through difficult times.
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Review of
Fitzwarren House
from S A (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father received exemplary care during his year in FW House. The staff are professional but just as importantly caring and compassionate. This means everything to the family who place their loved one in their care.
Dad was happy and relaxed and enjoyed his final year of life thanks you the care provided
Dad was happy and relaxed and enjoyed his final year of life thanks you the care provided
by FW House.
Reply from Sue Smith, Home Manager at Fitzwarren House
Thank you very much for your lovely review. It's good to know that we are doing it right.
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Review of
Fitzwarren House
from Tina H (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father stayed in FW nursing home for 1 year. FW is exceptional, it really is. The nurses, the carers, the cleaners, everyone - has been fantastic. Dad was really happy there and as a family we could not have asked for more.
Reply from Sue Smith, Home Manager at Fitzwarren House
Thank you so much for your lovely review. I will share it with the team.
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Review of
The Fairways
from T S (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been a resident for the past 2.5 years. She has been well cared for and very happy. It has had a new manager who has made significant changes to enhance to day to day running of the Fairways and implemented many changes in a short period of time, taking into consideration the residence's
and his teams day to day activities, happiness, comfort and safety. His forward thinking & innovative leadership is refreshing especially in today's world. Relatives are kept upto date, engaged and included in everything, with feedback onborded and actioned. I take so much comfort and peace of mind from the care and support given to my mum. She is treated with dignity and respect and the team strive to make her happy and content, they are knowledgeable and professional & nothing is too much trouble. The whole team are a credit to MHA. High recommended.
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Review of
Fitzwarren House
from K S (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad had respite care for 3 weeks. All the staff have a genuine love of their work and are full of kindness and respect towards my dad, who has Parkinson's. The accommodation was lovely. Varied menu choices and quality dishes. Dad thoroughly enjoyed his stay.
Reply from Sue Smith, Home Manager at Fitzwarren House
Thank you for your kind review. I am so pleased that your dad enjoyed his stay with us. I will share your comments with the team.
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Review of
Fitzwarren House
from C W (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fitzwarren House is an exceptional palace and we are so glad it was recommended to us. Every member of staff has shown kindness and compassion; the quality of the care here is outstanding. We would like to thank you all for your hard work and professionalism. Very best wishes.
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Review of
Fitzwarren House
from Adrian P (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum came to this care home in October 2024. Although it is still a fairly recent admission to make a more detailed review, based on my experience on visits to my mum so far, she is settling in well and is starting to feel relaxed and happy in her new surroundings. The staff are always very friendly
and helpful and the facilities plus the food and activities are of a high standard.
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Review of
Fitzwarren House
from E P (Resident) assisted by family/friend published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All very good
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Review of
Fitzwarren House
from W P (Wife of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband was admitted to Fitzwarren House in November and he has been a difficult patient due to his illness but he staff have been wonderful.
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Review of
Fitzwarren House
from Karen T (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad has been in Fitzwarren House since July 2024. The Care he receives is above and beyond. My Dad has flourished here with the Care and Attention he has from his Nurses and Carers. We cannot Thank everyone enough.
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Review of
Fitzwarren House
from D J (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad came to this care home in July and we cannot believe the improvement in him. He a much happier person and treated so kindly by everyone here. They take the time to listen and help. Nothing is too much trouble. Everything is of very high standard but the personal touch is second to none!
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Review of
Fitzwarren House
from Paul L (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Fitzwarren House is a clean homely environment with decent range of facilities.
I cannot speak highly enough of staff dedication to their work. All demonstrate kindness and compassion towards residents, and encourage interaction in activities, and not forgetting those behind scenes who ensure everything
I cannot speak highly enough of staff dedication to their work. All demonstrate kindness and compassion towards residents, and encourage interaction in activities, and not forgetting those behind scenes who ensure everything
runs smoothly. There's always contact between visits with any relevant updates on mum's condition, which is reassuring. Key to wellbeing is being treated with dignity, and my observations and her behaviour suggest this is satisfied.
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Review of
The Fairways
from B H (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since Dad has moved to the home he has been treated with dignity and care. Staff are always so pleased to see visitors and help with any concerns. They have been so supportive to me as well with the hard transition of moving Dad to the home. We have regular catch up meetings where Dad's care is discussed
so I know what is happening.
Reply from Adam Baker, Home Manager at The Fairways
Thank you so much for your generous review, we are always so happy to welcome families and value how meaningful your presence is to your loved one.
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Review of
The Fairways
from G M (Son of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother and family celebrated her 100th birthday while she was a resident at the care home. Because of numerous logistical challenges, the family was undecided what form the celebration should take. I discussed this issue with the care home management. Unprompted, they offered to arrange the whole
event. I cannot praise highly enough the way in which this was managed. On the day itself, the home manager and another staff member decorated the room beautifully and served up the delicious Sunday lunch with obvious pleasure to twenty of us who had come from Australia, Thailand, America and the UK to celebrate this auspicious occasion. I wish to thank again both the home manager and the other staff member for their kindness and enthusiasm thus ensuring that the birthday was truly special.
Reply from Adam Baker, Home Manager at The Fairways
It is an absolute honour and privilege to have the opportunity to host such a special occasion and such a special treat to have so many from around the world visit.
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Review of
The Fairways
from Ej S (Wife of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has issues with his health the past few months (more than usual) the staff have always kept me informed and have updated me after a doctor has visited. I have had to contact a consultant regarding his main issues, so between us all he hopefully will be getting the best care. He has lived
at The Fairways since September 2020, although it's a long journey for me to visit, he is settled and happy here. Has joined in the activities when he's been able to, and has had some lovely trips out.
Reply from Adam Baker, Home Manager at The Fairways
Thank you so much for the kind review, we appreciate it and will continue to keep all families as involved as we can to provide the best care.
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Review of
The Fairways
from A R (Wife of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the care my husband receives. The staff are all very friendly and helpful. The food is good and my husband who has a good appetite is always offered second helpings .The room are kept clean although it must be very difficult sometimes.
Reply from Adam Baker, Home Manager at The Fairways
It is an absolute pleasure and honour to support your husband and we thank you for the years of support also.
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Review of
Fitzwarren House
from Sandy W (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is very happy here and has a lovely group of friends that she spends time with daily. There is an social medial group that keeps families up to date with photos of all the activities mum is involved in and she's attends pretty much all of them. The staff are lovely and I couldn't wish for a better
group of people to care for her. All of the staff in the care home are friendly and approachable and helpful at all times. I would highly recommend Fitzwarren house and my mum would definitively match my recommendation.
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Review of
Fitzwarren House
from Jill G (Power of Attorney of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Not only am I the POA to the resident, I am also the Goddaughter. I have a major commitment to my own frail mother which takes much of my time. Having the Manager and her team at Fitzwarren House caring for the complex needs of my Godmother. I can rest knowing all her needs are being fulfilled 100%.
Having
Having
placed another dear friend in the same home six years ago, I couldn't have been happier that Fitzwarren House was able to care for another resident who was also my responsibility. Fitzwarren House has high standards, the standards we want for people we care about.
Reply from Sue Smith, Home Manager at Fitzwarren House
Thank you so much for this. I will share it with the team.
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Awards / Recognitions (8)
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