Care Homes Owned by MHA in Cambridgeshire

Assistance to or with others with in general 'running jobs', so that daily running goes smoothly for lectures and demonstrations.

The care for my mum is very good. My is a difficult person to deal with but she is always treated with care and respect. The management is very good and the senior staff. The care staff are always cheerful and treat my mum with care. I am kept informed of any problems with my mum.

Kind friendly staff. Very attentive. Care home is always immaculate very happy knowing my mother is catered for. Mother has dementia and the staff are very patient with her. I'm glad that she is in this home.

My Uncle appears to be mostly happy and content at Queens Court which is most important. He can be anxious when his dementia causes confusion carers appear to be aware and supportive. A recent incident with a different resident who became aggressive towards my Uncle was dealt with swiftly and professionally. Staff are open to communicate with me which has been very important. There are several excellent carers in the dementia area of the home where my Uncle lives.

Queen's Court is an exceptional care home and all the staff are very kind and caring. My mother has been a resident for 15 years and we have never once had cause to complain. In the earlier days she joined in with the many activities provided, but even now as her care becomes more challenging, she is treated with the utmost patience and dignity. Thank you to all the wonderful staff.

My mum is very happy in the home , the staff are lovely and always very willing , The refurbishment of the home is very good making it very homely , the activities are good when I went in the other day they were having a singalong session , which mum had enjoyed

It's reassuring to know that he is in such good hands, and we couldn't be happier with the level of support he receives. We're very grateful to everyone at Queen's Court for creating such a positive environment.

My mother has lived at Queens Court now for over 2 years and is never on her own and feels safe and very well cared for. Staff are so kind and caring and as a family we are very grateful for the care that they provide for mum. I am always kept updated as things happen and can't really ask for anything better.

You have a wonderful team at Queens Court, their hard work and dedication is so appreciated by us as a family and more importantly to Dad. The new furnishings are nice and welcoming, love the curtains too.

Generally very good. It's clean, carers are lovely, atmosphere very warm and friendly, but recently there has been a problem with the provision of food. Menus are issued, but the food provided isn't what is on them. One evening all that was offered was a toasted tea cake! I know they have had difficulty employing a new chef and I'm sure everyone is doing their best to cover the position, but nutrition is an important factor in maintaining good health and this should be a priority.

Overall, the carers at Queen's Court have given me peace of mind - I know that Mum is in the best place and in the best hands.

Words fail me in my admiration for all the staff at Queens Court. My mother has been looked after by them for over six years during which her Alzheimers has taken full hold. But this isn't a care home that does the minimum for someone who lives in a different world. The team exudes love and compassion for her and the other residents. Mum is so well cared for, is kept safe, and is treated with the utmost dignity. Despite mum not knowing who I am or where she is, she is happy, healthy and loved. And that is entirely attributable to the Queens Court team at every level and in every role. They are my heroes.

I am most impressed by the safe atmosphere and gentle care shown by staff towards residents. I see my mother's anxiety soothed and her dignity respected at all times. Her room is clean, comfortable and attractive and the communal areas are also pleasant and well serviced. Thank you for providing such an excellent place for her to live.

I think the staff have a really caring attitude to residents.

I have given Queen's Court excellent on all counts - they are undergoing extensive renovations - hence 'good' for rooms at the moment. My mother is very well cared for - she is 104 years old - poor eyesight and hearing and memory problems. The activities have been hard to organise recently but she usually attends the day centre sessions.

My mother has been a resident in Queens Court since 2017 and we have had nothing but praise for the way she has been cared for since the day she arrived. She always seems happy when we go to see her and we know they take special care of dietary needs and pay great attention if there is any weight loss.

Overall we are very happy with Queens Court and my mum is very content there.

I have broached this issue many times with no resolution.

Full marks from us!

Staff are kind, friendly and caring and always seem to have time for the residents. There are lots of activities. The environment is homely and reassuring. If medical care is required, appropriate advice or treatment is sought promptly.