Care Home Owned by MHA in East Riding of Yorkshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in East Riding of Yorkshire for MHA are showing below.
View the details of all 72 locations (with 5522 reviews) owned by MHA
MHA Locations in East Riding of Yorkshire (1)
Willersley House
9.1
106 reviews
85 Main Street, Willerby, Hull HU10 6BY
"A great 'home' for my cousin with loyal and caring staff. We have always trusted the team and know they do the best, often in difficult and…" Read all 106 reviews
Location Type Care Home
Located in the peaceful village of Willerby, Willersley House is a historic building with ties to renowned bread maker Hovis Jackson. The care home, which holds an “Outstanding” CQC rating across all categories (April 2021), offers residential care with… Read more about Willersley House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- 34 Rooms
- from £1,225 / week
MHA Reviews in East Riding of Yorkshire (106)
9.7
MHA has a Group Review Score of 9.7 (9.665) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.
Review of
Willersley House
from B M (Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I sleep much better than at home. I feel safe and looked after
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Review of
Willersley House
from A G (Cousin of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team at Willersley House are a close knit team of experts who care about their residents. They also support relatives and carers very well with easy access to managers and carers as required. The property is grand with good well placed spaces for activities and socialising both in groups and in
private. The cares are great part of making people feel at home. The food is ok I understand, not heard any negative comments - apparently it is nice to see the chef!. Thank you for looked after our cousin in a home she chose and is happy in.
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Review of
Willersley House
from R G (Cousin of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A great 'home' for my cousin with loyal and caring staff. We have always trusted the team and know they do the best, often in difficult and busy time. The property and gardens create a homely place to be, and we wouldn't go any where else. We are in safe professional hands and we respect and thank the
team for their hard work. Thank you all.
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Review of
Willersley House
from P A (Friend of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've been visiting my friend for many years at Willersley House and I can honestly say what a fantastic place this is. the home is not only run professionally and in a safe way, but the staff go above and beyond to make you feel warm and welcome. Couldn't rate high enough!
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Review of
Willersley House
from Simon B (Nephew of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I came to visit my auntie and I can honestly say the home is so beautiful, the new garden is a more than welcome addition. The staff were welcoming, warm and friendly, and it was nice to see the manager helping a resident. Great job, team.
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Review of
Willersley House
from J R (Daughter of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Kind caring environment.
Respectful of Dad's needs and illness - vascular dementia is a mostly cruel illness - we appreciate everything Willersley House does for all family members/friends.
Respectful of Dad's needs and illness - vascular dementia is a mostly cruel illness - we appreciate everything Willersley House does for all family members/friends.
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Review of
Willersley House
from Diane L (Daughter of Resident) published on 24 October 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff at Willersley are kind and caring and know the residents, always referring to them by name. While I accept that my mum always cooked with fresh ingredients when she lived at home, she is on the whole very disappointed by the standard/variety of food at meal times. The soup and sandwich menu offering
causes upset along with meat - chicken, beef, fish etc. and some of the vegetable servings. Staffing in the kitchen also appears to be a problem.
Reply from Rebecca Blakeston, Home Manager at Willersley HouseThank you for your review. I am delighted that you find our team kind and caring and know the residents. I am sorry that your mum finds the food disappointing. It would be useful to meet with you to discuss specific concerns so that these can be addressed and improvements made. We always value feedback so that we can give the best possible care to all of our residents.
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Review of
Willersley House
from J C (Resident) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Here for respite with a view to permanent! My only regret is I didn't come sooner.
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Review of
Willersley House
from S R (Resident) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I moved into Willersley House this year and I could not be happier. A lovely home and the staff are wonderful!
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Review of
Willersley House
from M B (Friend of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Visit my close friend regularly and whilst she has had a health decline staff have gone above and beyond, she is very well cared for.
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Review of
Willersley House
from Hilda T (Resident) published on 30 October 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is home-from-home.
I am very happy here, and the staff are lovely and caring.
I am very happy here, and the staff are lovely and caring.
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Review of
Willersley House
from D B (Son of Resident) published on 4 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Willersley House continues to maintain its usual high standards to an exemplary degree. The staff are very polite and courteous and are great ambassadors for Willersley House. The atmosphere and general ambience displays all the hallmarks of a five-star care home. Well done staff!
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Review of
Willersley House
from Margaret P (Daughter of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall my experience visiting my mum, since she moved into Willersley House in March, has been excellent. The care, support and staff are first class making her feel really supported and safe. Their friendliness has had a huge impact on Mum's settling in. Plenty of activities to keep her amused and
occupied. She initially had a few issues with food as she is a vegetarian but after a few discussions, she is content with the food. A very well-run home.
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Review of
Willersley House
from Andrew S (Son-in-law of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Visited my mother-in-law twice since she recently moved into Willersley House. Pleased to see a friendly welcome from the staff on duty who greeted my mother-in-law by name. A programme of activities was available throughout the week for residents to attend if they wish, I didn't witness any myself.
Cleanliness appeared good, can't comment on the food. My mother-in-law reports that the staff are lovely and the food is good. She appreciates the religious services held regularly at the home.
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Review of
Willersley House
from D W (Nephew of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt moved to Willersley House from another care home where we had issues with the standard of care being provided. The staff at Willersley were brilliant in helping us make the move as quickly as possible. Now my aunt has settled in at Willersley she is so much happier. She loves the food and all
the activities which she enjoys. The standard of care being provided is excellent.
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Review of
Willersley House
from Deborah R (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Willersley House Care Home is the best there could be. The staff are wonderful and attentive to the residents. Nothing is too much trouble for them. They treat everyone with dignity and respect. Family and friends can visit any time and are able to have privacy either in the quiet room or in the resident's
own room. I would highly recommend the care home to anyone who is thinking of making that next step.
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Review of
Willersley House
from Susan B (Daughter of Resident) published on 25 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Willersley is a lovely home. There is so much love and care shared. The staff are extremely caring and the residents, too, are caring and concerned for each other.
My mum enjoys the activities and the services.
The food is a hit too, she really enjoys it - eating things she's not eaten for years!
My mum enjoys the activities and the services.
The food is a hit too, she really enjoys it - eating things she's not eaten for years!
Reply from Jen Lawrence, Home Manager at Willersley HouseThank you very much for taking the time to leave this review. I am very grateful for your kind words and will be sure to share them with my team.
We are very happy to hear your mum enjoys the food, activities and services here at Willersey House as it is our great pleasure to be able to care for and support her as she enjoys her later life. Thank you again.
We are very happy to hear your mum enjoys the food, activities and services here at Willersey House as it is our great pleasure to be able to care for and support her as she enjoys her later life. Thank you again.
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Review of
Willersley House
from V W (Resident) assisted by family/friend published on 24 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A beautiful home, everyone is very friendly, very clean, no smells. A choice of two meals, bedrooms are excellently thought out for residents, a lovely playroom; entertainment twice a day every day, great facilities - beautiful grounds. No strict visiting. Management and staff are always available.
All residents are very happy. A home from home.
Reply from Jen Lawrence, Home Manager at Willersley HouseThank you very much for taking the time to complete this review. Your positive comments are lovely to hear I will be sure to share these with the team at Willersley House. It is our pleasure to support and care for you, we are so happy you have settled in and are happy. Thank you again.
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Review of
Willersley House
from C T (Daughter of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The overall experience was outstanding. Mum needed respite care at short notice after a bad fall. The management and staff could not have been more obliging or professional. Mum was treated with dignity and kindness throughout her short stay.
Reply from Jen Lawrence, Home Manager at Willersley HouseThank you very much for taking the time to leave this review, I am very grateful for your kind words and will be sure to share them with my team. It was our pleasure to support mum during her stay with us and a privilege to contribute in a small way to her confidence and recovery. Please send her our best wishes. Thank you again.
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Review of
Willersley House
from John E (Nephew of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care given to my aunt has been first-class. The staff are caring, professional and deliver excellent service. Would highly recommend this care home.
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Awards / Recognitions (8)
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