Care Homes Owned by MHA in Suffolk

given a choice. He enjoys the variety of activities on offer and he very pleased that he is still able to take part in times of prayer and communion. The staff ensure the family are told should there be any medical issues such as falls/illness as soon as is practically possible. Any questions or concerns the family have are dealt with efficiently and as promptly as possible. The younger members of the family are always made welcome and appreciate time given to them by the staff when visiting great grandad.

are encouraged and supported to eat together. There is a good variety of activities to maintain interest. Administration appears to be efficient.

wheelchair for walks around the park.
Mum has a great view of the park and finds the conservatory and kitchenette a real bonus, especially when she has friends visit her.
Mum enjoys the food and joins in many of the activities. Medical care is first class with medication managed and appointments made when required.
Mum was always very sociable and had a very active life before her mobility slowed her down. It feels as though we are getting our old mum back now that she has people to talk to and activities to do. We really couldn't be happier with her care.

definitely recommend this as a place for your loved one to live in their later years.

were shown his room before he moved in and the caretakers put up pictures, photos, etc to ensure he would feel at home once he arrived.
My Dad has settled in really well and I'm kept informed of any concerns, falls or changes that need to be made.
The staff are friendly and he is well looked after with freshly prepared meals.
My only slight concern is his laundry going missing even though we have labelled everything but usually if I ask this gets sorted quickly. Also, staff shortages over the summer. We would love Dad to get outside every day, even to just do a lap of the garden as he has always loved the outdoors but this is not realistically possible with staff numbers.

after her and helping to become our mum again

period to discussing with my Dad the need for him to stay full time. No problem is too small, and staff always have time to talk. Although my Dad is a bit of a loner, the staff are supporting my Mum's efforts to slowly but surely integrate him into the home community. My Mum can visit Dad at any time, with joint Sunday lunches a regular fixture. I've been able to borrow an electric powered wheelchair from the home to take my Dad out into Christchurch Park. The setting is great, and my Dad loves the food. Sarah and Mario have been very helpful in discussing the more practical aspects of care, from obtaining suitable furniture to council funding of Dad's place in the future.

through any worries we might encounter at any time.
The Care and willingness shown to enable my Mum to be mobile (having been fully bedbound) has been superb and a lot of time and thought has been put into making this happen.
Everything is very personal for each resident it seems.

the wider world, friends and family. My only regret is poor internet connection (very poor).

endeared her to many of the staff and residents.
We found all the staff to be very helpful, friendly and approachable - whenever there was an issue, it was always dealt with speedily and satisfactorily.
On the experience we have had, we have recommended the setting to friends who have been looking for local care home recommendations.

and help from the team at Dementia Intensive Support Team and the GP, she is now so much more content, and is living in a much calmer and controlled way. I cannot speak highly enough of the empathetic and caring way that The Martin's Team helped her through a very difficult time

so pleased to be living at Norwood.
All the staff and managers have been fantastic. What is most striking is the calmness, care and compassion shown, with care and personal needs tailored to her health and personality.
The freshly cooked and prepared food has been very well received, helping to maintain a well balanced diet with all the health benefits.
The room is clean and spacious. It had been freshly decorated for her arrival and we had the opportunity to personalise it which assisted her with the change.
The location is excellent. There is a conservatory that overlooks Christchurch Park, as does a wonderful veranda. Sitting in either location you feel in touch with the wider community.

for mum

is a bit of a stick-in-the-mud and was happy to stay in their room for most of the time, despite efforts from me and the staff to get him to join in with everyone else.
The staff at the home are excellent; they engaged with my parents very well, and always had time to have a chat and a joke with them.
They don't get much of a mention, but the managers at the home work very hard, ensuring everything runs smoothly and joining in with the day-to-day care of the residents.

have no worries or concerns when leaving after a visit that she will be well looked after and happy.
Many thanks for all your dedication.