MHA in Vale of Glamorgan | 2 Care Homes

Review of
Morel Court
from A C (Son of Resident) published on 14 August 2025

Submitted via Website • Report

Overall Experience

My ninety-five-year old mother has been diagnosed with mixed dementia. She moved into Morel Court, Penarth in September 2024, after a trial period and has settled in well. She was keen to have a room on the ground floor. She initially moved into a room on the second floor, but a room on the ground

floor was soon available. She enjoys the range of activities on offer and is always ready to join in. There have been trips out and Mum is always asking, 'where are we going next'. Three meals are provided each day (breakfast, lunch, evening meal). Mum always askes for a larger portion as she eats well. The daily menu is displayed in the entrance foyer and there are choices for individual taste. Daily personal help is excellent. In my mother's own words - 'At Morel Court I feel safe, warm, well-fed and watered'.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. We are delighted that your mother has settled so well with us and that she enjoys the food, activities and trips.

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Review of
Morel Court
from Sue G (Stepdaughter of Resident) published on 18 July 2025

Submitted via Website • Report

Overall Experience

We looked a a number of potential care homes for my stepmother last year. Morel Court stood out from the rest of them from the moment we walked in. There was a lovely family atmosphere and lots going on for the residents. The lovely member of staff who showed us around told us everything we needed

to know and answered our additional questions.The communal areas are clean and cheerful and my stepmother's room is really clean and homely with all her important things around her. It is five months since she moved in and has settled well. She speaks highly of all the staff. Communication is very good with staff replying quickly to any queries and also emaiing me if there is anything I need to know including any health matters relating to my stepmother.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. We are delighted that you find our home clean and we have a homely atmosphere. It is also pleasing that your stepmother speaks highly of our team.

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Review of
Ty Gwyn Care Home
from Jackie R (Friend of Resident) published on 4 June 2025

Submitted via Website • Report

Overall Experience

First time visiting yesterday. I was so impressed with everything, the staff, the environment, the facilities. My friend has been there for three weeks and could not be in a nicer place. I left feeling full of good vibes and positivity. Well done to everyone involved.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Thank you so much for your positive review. I will share this with the team who will be delighted.

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Review of
Ty Gwyn Care Home
from Jane J (Daughter of Resident) published on 2 June 2025

Submitted via Website • Report

Overall Experience

My mother moved into Ty Gwyn Nursing home on the 16th October 2024. This was a very difficult time for her and the family. However the staff team have been extraordinary. They are kind, caring, supportive, and extremely friendly. The nursing team are knowledgeable, reactive to changing needs , and are

well trained. The manager is visible around the home and knows every resident and leads her team well. The administrator is the nicest person you could ever wish to meet. She is caring, kind and so helpful. I often found nurse with my mother after the end of their shift just sitting and talking with her, they always made time for my mother and the other residents. An excellent home.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Thank you so much for your lovely review. I will pass the message to our staff. I am sure they will be very pleased.

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Review of
Ty Gwyn Care Home
from Jenny R (Daughter of Resident) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been at Ty Gwyn for a year and a half and we are so glad we chose Ty Gwyn. Ty Gwyn is an amazing care home. Mum is so happy here and settled. It's so homely and welcoming. The management and staff are wonderful and are more like family. We are happy that Mum is having the care and support she

deserves at 96. She is in good hands. Thank you Ty Gwyn x

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Thank you for such kind words. It is always pleasing to read that the team are doing such a great job. I will share this with the whole team.

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Review of
Ty Gwyn Care Home
from Sumaya G (Daughter of Resident) published on 16 May 2025

Submitted via Website • Report

Overall Experience

The manager and team have helped by mum settle in really well into Ty Gwyn. They have been very accommodating with our requests and understanding her likes and dislikes from a food perspective to try and encourage her to eat more.
The staff are friendly, attentive and always on hand if we have any

queries / requests.
Rooms are very clean with housekeeping/ laundry done daily .

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Thank you so much for your positive review. We are delighted that you find us caring and looking after your mother so well. Your kind words will be shared with the team.

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Review of
Ty Gwyn Care Home
from L P (Daughter of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

I find the staff here friendly and helpful, from the nurses down to the cleaners.
Any problems are dealt with as quickly as possible and they listen to any concerns you may have.
The manager is also very approachable and around a lot, should you need to discuss anything.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your lovely review. I will let the staff team know about your feedback, which will be appreciated.

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Review of
Ty Gwyn Care Home
from Nicola W (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

There is a lovely friendly atmosphere and it really does strive to make it a home from home for the residents. There is always something to do for the residents should they want to join in. My mum is looking very well since she has been there and it's obvious she is being well looked after. I am very

happy that mum is there and I feel very relaxed and at home when I go in to see mum as does she. It has a very homely feel and I often forget when I am in there, where I am.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Thank you for completing a review. I am delighted that you find our team caring and give you the home from home feeling. It is also lovely to read that you see we have plenty of activities for all our residents to enjoy. I will share your review with the team.

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Review of
Ty Gwyn Care Home
from E S (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident of Ty Gwyn since 2021. The care and respect my mother has received is second to none. Nothing is too much trouble or a problem. All the staff are polite and professional. They take time with my mother to make sure she is comfortable, happy and cater for her every need.

I am kept informed about my mother on a regular basis. It was a very difficult decision to place a relative in a care home but it has turned out to be the best decision because of the outstanding care that Ty Gwyn provides. I am always met with a friendly welcome and Ty Gwyn feels like one big extended family.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for such a lovely review. We do feel we are an extended family for our residents and relatives. I will pass your amazing message to our care staff.

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Review of
Ty Gwyn Care Home
from Jo D (Daughter of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience

Mum moved to Ty Gwyn 2 years ago. . We were told we should treat it like home from home. This has been the case all along when the family visit they are made very welcome by all the staff who have become almost like part of our extended family. I cannot praise the staff enough for what they

do above and beyond their own duties at times. Ty Gwyn has a lovely sheltered garden at the front of the building. Residents can sit out all weathers and watch the world go by. Mum and a few residents and family were out and I jokingly said to one of the nurses "all we need now is a bottle of Rosé like being on holiday lol". Ten minutes later out came Rosé ,cheese and biscuits. This is only one of the many things that the staff at Ty Gwyn do for the residents from admin to kitchen staff chatting to the residents to the activities coordinator arranging for mum to meet up with an old friend of hers from another local care home . Definitely home from home - thank you to all the staff .

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

What a glowing review, thank you so much. We are happy and pleased that the relatives and families have this lovely, homely feeling about Ty Gwyn and the care staff. Your feedback is much appreciated.

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Review of
Ty Gwyn Care Home
from Kate L (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

Very pleased with the care my father inlaw recieves in the care home. They keep us well informed of his health and wellbeing. Minutes of meetings are sent to us by email and communication is always quick and responsive. My father inlaw is always clean and tidy when we see him and there have been no

issues of concern. He is a safe happy enviroment and one we can trust in.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

We are very grateful for your beautiful message. Thank you. It's a pleasure to look after your father-in-law.

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Review of
Ty Gwyn Care Home
from Karen C (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

Really pleased with the service and it's lovely to see my mum happy and settled. The home provides excellent services, the care of all staff is excellent. My mum enjoys the activities and the social part of it.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your lovely message. Our care staff will be very pleased with your praises. I will make them aware.

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Review of
Ty Gwyn Care Home
from Simon g (Son of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

My mum moved from another home and she's been very welcomed. The service is excellent. Food is very good and all the staff are very very friendly. Overall we are very happy with T Gwyn.
The care my mum is receiving is excellent and very attentive. Mum actually commented herself that she has more one-to-one

and personal interaction here than she did in her previous home and she is very very settled.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Your message is much appreciated. I will pass it on to our lovely care staff. Thank you so much.

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Review of
Ty Gwyn Care Home
from Mark E (Son of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience

All members of staff have made a big impression on my father. Everyone is polite and efficient. The nursing is first class and my father gets tended too quickly whenever required. All his appointments are very well managed.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your lovely review. Our care staff will be made aware of your message, and it will be much appreciated.

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Review of
Ty Gwyn Care Home
from S O (Daughter of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

The decision for our Mum to go into a nursing home was awful at the time, we knew we couldn't manage any longer but had overwhelming guilt and feelings of failure. We visited a few homes which were nice enough however when we first walked through the main entrance to Ty Gwyn we immediately knew this

would suit our Mum. The home had a light, airy and modern feel, it was warm with a lovely smell. All the staff we met were friendly and down to earth.
Anything the residents want to do or have is catered for, nothing is too much trouble. You can have friends and family in, bring children, dogs and cats, have a takeaway, hold birthday celebrations etc. All the staff are professional and kind and the management really do their utmost to make sure the residents are happy and all their needs and wants are catered for.
When the sun is out, lots of residents and their families sit outside in the garden and it's a lovely and supportive little community with a real family feel.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your lovely review. I will pass the message to our staff to enjoy your appreciation and kindness. We try our best to accommodate our residents and their loved ones.

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Review of
Morel Court
from Alison S (Niece of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

The staff are all very caring. They always contact me if they have any concerns about my uncle and they keep me updated with any health issues. There are always plenty of activities for all the residents to enjoy. The home is always spotless, as is my uncle's room. The garden is well-managed and easily

accessible for all of the residents.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for completing a review. I am delighted that you find our team caring and that they keep you updated. It is also lovely to read that you see we have plenty of activities for all the residents to enjoy and, that the home is spotless and the garden well-managed. I will share your review with the team.

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Review of
Morel Court
from L S (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Morel Court is a well-run home, all areas are nice and comfortable for residents and visitors. Staff are very kind and attentive to all care and needs of the residents and we get prompt notification of any healthcare concerns.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for completing a review. I am delighted that you find our home well-run and all areas nice and comfortable. Also that you find our staff are very kind and attentive. This will be shared with the team.

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Review of
Morel Court
from David R (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

I am extremely pleased with the care and commitment of all the staff at Morel Court! My father is being so well looked after and cared for. It's been a huge relief to me and the family to have found such a caring environment for him knowing that all his needs are met.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. We are delighted that you find us caring and look after your father well. Your kind words will be shared with the team.

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Review of
Morel Court
from P S (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

Morel Court staff provided exceptional care when my mother had a stroke.
They called us promptly, had a welcome ready for us at the door as we arrived, and cared for us as a family in the most thoughtful and compassionate way.
My mother was made comfortable in a professional way, with all the equipment

necessary, and many staff popped in to see her, which was very comforting, both for her and for us.
Cups of tea were readily provided, but privacy as well when we needed it.
Mum survived, and we owe it to the gentle care and encouragement of the staff that she is now walking again and largely back to her old self.
Many thanks to all.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your lovely review. We are delighted that we were able to give you comfort at a difficult time. I will share this with the team.

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Review of
Morel Court
from G W (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident at Morel Court for just over one year. During that time she has become involved in many of the activities, received an excellent standard of care and has been treated with the utmost respect and affection. As a family, we have been delighted with the team at Morel Court,

their communication to us concerning all matters and their ability to respond quickly to any ill-health concerns getting medical input rapidly. My mother experienced iII-health recently which saw a decline in her cognition and mobility, the team has shown patience and encouragement that has seen my mother recover better than we could have imagined. Thank you everyone.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind words. It is always pleasing to read that the team are doing such a great job. I will share this with the team.

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Care Homes Owned by MHA in Vale of Glamorgan

MHA Locations in Vale of Glamorgan (2)

MHA Reviews in Vale of Glamorgan (131)

Morel Court

Morel Court

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

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