Care Homes Owned by MHA in Vale of Glamorgan

a big family. My room overlooks a lovely garden which, weather permitting, I take advantage of every day. All the carers and staff are always cheerful and willing to help. We enjoy good food and plenty of activities, so it's a place where I feel happy and being cared for.

it was obvious the pain my wife had, experience with all other staff - wonderful.

floor was soon available. She enjoys the range of activities on offer and is always ready to join in. There have been trips out and Mum is always asking, 'where are we going next'. Three meals are provided each day (breakfast, lunch, evening meal). Mum always askes for a larger portion as she eats well. The daily menu is displayed in the entrance foyer and there are choices for individual taste. Daily personal help is excellent. In my mother's own words - 'At Morel Court I feel safe, warm, well-fed and watered'.

to know and answered our additional questions.The communal areas are clean and cheerful and my stepmother's room is really clean and homely with all her important things around her. It is five months since she moved in and has settled well. She speaks highly of all the staff. Communication is very good with staff replying quickly to any queries and also emaiing me if there is anything I need to know including any health matters relating to my stepmother.

well trained. The manager is visible around the home and knows every resident and leads her team well. The administrator is the nicest person you could ever wish to meet. She is caring, kind and so helpful. I often found nurse with my mother after the end of their shift just sitting and talking with her, they always made time for my mother and the other residents. An excellent home.

deserves at 96. She is in good hands. Thank you Ty Gwyn x

queries / requests.
Rooms are very clean with housekeeping/ laundry done daily .

happy that mum is there and I feel very relaxed and at home when I go in to see mum as does she. It has a very homely feel and I often forget when I am in there, where I am.

I am kept informed about my mother on a regular basis. It was a very difficult decision to place a relative in a care home but it has turned out to be the best decision because of the outstanding care that Ty Gwyn provides. I am always met with a friendly welcome and Ty Gwyn feels like one big extended family.

do above and beyond their own duties at times. Ty Gwyn has a lovely sheltered garden at the front of the building. Residents can sit out all weathers and watch the world go by. Mum and a few residents and family were out and I jokingly said to one of the nurses "all we need now is a bottle of Rosé like being on holiday lol". Ten minutes later out came Rosé ,cheese and biscuits. This is only one of the many things that the staff at Ty Gwyn do for the residents from admin to kitchen staff chatting to the residents to the activities coordinator arranging for mum to meet up with an old friend of hers from another local care home . Definitely home from home - thank you to all the staff .

issues of concern. He is a safe happy enviroment and one we can trust in.

and personal interaction here than she did in her previous home and she is very very settled.