MHA in Vale of Glamorgan | 2 Care Homes

Review of
Ty Gwyn Care Home
from Nicola W (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

There is a lovely friendly atmosphere and it really does strive to make it a home from home for the residents. There is always something to do for the residents should they want to join in. My mum is looking very well since she has been there and it's obvious she is being well looked after. I am very

happy that mum is there and I feel very relaxed and at home when I go in to see mum as does she. It has a very homely feel and I often forget when I am in there, where I am.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Thank you for completing a review. I am delighted that you find our team caring and give you the home from home feeling. It is also lovely to read that you see we have plenty of activities for all our residents to enjoy. I will share your review with the team.

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Review of
Ty Gwyn Care Home
from E S (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident of Ty Gwyn since 2021. The care and respect my mother has received is second to none. Nothing is too much trouble or a problem. All the staff are polite and professional. They take time with my mother to make sure she is comfortable, happy and cater for her every need.

I am kept informed about my mother on a regular basis. It was a very difficult decision to place a relative in a care home but it has turned out to be the best decision because of the outstanding care that Ty Gwyn provides. I am always met with a friendly welcome and Ty Gwyn feels like one big extended family.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for such a lovely review. We do feel we are an extended family for our residents and relatives. I will pass your amazing message to our care staff.

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Review of
Ty Gwyn Care Home
from Jo D (Daughter of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience

Mum moved to Ty Gwyn 2 years ago. . We were told we should treat it like home from home. This has been the case all along when the family visit they are made very welcome by all the staff who have become almost like part of our extended family. I cannot praise the staff enough for what they

do above and beyond their own duties at times. Ty Gwyn has a lovely sheltered garden at the front of the building. Residents can sit out all weathers and watch the world go by. Mum and a few residents and family were out and I jokingly said to one of the nurses "all we need now is a bottle of Rosé like being on holiday lol". Ten minutes later out came Rosé ,cheese and biscuits. This is only one of the many things that the staff at Ty Gwyn do for the residents from admin to kitchen staff chatting to the residents to the activities coordinator arranging for mum to meet up with an old friend of hers from another local care home . Definitely home from home - thank you to all the staff .

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

What a glowing review, thank you so much. We are happy and pleased that the relatives and families have this lovely, homely feeling about Ty Gwyn and the care staff. Your feedback is much appreciated.

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Review of
Ty Gwyn Care Home
from Kate L (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

Very pleased with the care my father inlaw recieves in the care home. They keep us well informed of his health and wellbeing. Minutes of meetings are sent to us by email and communication is always quick and responsive. My father inlaw is always clean and tidy when we see him and there have been no

issues of concern. He is a safe happy enviroment and one we can trust in.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

We are very grateful for your beautiful message. Thank you. It's a pleasure to look after your father-in-law.

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Review of
Ty Gwyn Care Home
from Karen C (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

Really pleased with the service and it's lovely to see my mum happy and settled. The home provides excellent services, the care of all staff is excellent. My mum enjoys the activities and the social part of it.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your lovely message. Our care staff will be very pleased with your praises. I will make them aware.

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Review of
Ty Gwyn Care Home
from Simon g (Son of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

My mum moved from another home and she's been very welcomed. The service is excellent. Food is very good and all the staff are very very friendly. Overall we are very happy with T Gwyn.
The care my mum is receiving is excellent and very attentive. Mum actually commented herself that she has more one-to-one

and personal interaction here than she did in her previous home and she is very very settled.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Your message is much appreciated. I will pass it on to our lovely care staff. Thank you so much.

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Review of
Ty Gwyn Care Home
from Mark E (Son of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience

All members of staff have made a big impression on my father. Everyone is polite and efficient. The nursing is first class and my father gets tended too quickly whenever required. All his appointments are very well managed.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your lovely review. Our care staff will be made aware of your message, and it will be much appreciated.

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Review of
Ty Gwyn Care Home
from S O (Daughter of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

The decision for our Mum to go into a nursing home was awful at the time, we knew we couldn't manage any longer but had overwhelming guilt and feelings of failure. We visited a few homes which were nice enough however when we first walked through the main entrance to Ty Gwyn we immediately knew this

would suit our Mum. The home had a light, airy and modern feel, it was warm with a lovely smell. All the staff we met were friendly and down to earth.
Anything the residents want to do or have is catered for, nothing is too much trouble. You can have friends and family in, bring children, dogs and cats, have a takeaway, hold birthday celebrations etc. All the staff are professional and kind and the management really do their utmost to make sure the residents are happy and all their needs and wants are catered for.
When the sun is out, lots of residents and their families sit outside in the garden and it's a lovely and supportive little community with a real family feel.

Reply from Val Stan, Home Manager at Ty Gwyn Care Home

Many thanks for your lovely review. I will pass the message to our staff to enjoy your appreciation and kindness. We try our best to accommodate our residents and their loved ones.

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Review of
Morel Court
from Alison S (Niece of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

The staff are all very caring. They always contact me if they have any concerns about my uncle and they keep me updated with any health issues. There are always plenty of activities for all the residents to enjoy. The home is always spotless, as is my uncle's room. The garden is well-managed and easily

accessible for all of the residents.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for completing a review. I am delighted that you find our team caring and that they keep you updated. It is also lovely to read that you see we have plenty of activities for all the residents to enjoy and, that the home is spotless and the garden well-managed. I will share your review with the team.

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Review of
Morel Court
from L S (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Morel Court is a well-run home, all areas are nice and comfortable for residents and visitors. Staff are very kind and attentive to all care and needs of the residents and we get prompt notification of any healthcare concerns.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for completing a review. I am delighted that you find our home well-run and all areas nice and comfortable. Also that you find our staff are very kind and attentive. This will be shared with the team.

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Review of
Morel Court
from David R (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

I am extremely pleased with the care and commitment of all the staff at Morel Court! My father is being so well looked after and cared for. It's been a huge relief to me and the family to have found such a caring environment for him knowing that all his needs are met.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. We are delighted that you find us caring and look after your father well. Your kind words will be shared with the team.

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Review of
Morel Court
from P S (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

Morel Court staff provided exceptional care when my mother had a stroke.
They called us promptly, had a welcome ready for us at the door as we arrived, and cared for us as a family in the most thoughtful and compassionate way.
My mother was made comfortable in a professional way, with all the equipment

necessary, and many staff popped in to see her, which was very comforting, both for her and for us.
Cups of tea were readily provided, but privacy as well when we needed it.
Mum survived, and we owe it to the gentle care and encouragement of the staff that she is now walking again and largely back to her old self.
Many thanks to all.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your lovely review. We are delighted that we were able to give you comfort at a difficult time. I will share this with the team.

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Review of
Morel Court
from G W (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident at Morel Court for just over one year. During that time she has become involved in many of the activities, received an excellent standard of care and has been treated with the utmost respect and affection. As a family, we have been delighted with the team at Morel Court,

their communication to us concerning all matters and their ability to respond quickly to any ill-health concerns getting medical input rapidly. My mother experienced iII-health recently which saw a decline in her cognition and mobility, the team has shown patience and encouragement that has seen my mother recover better than we could have imagined. Thank you everyone.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind words. It is always pleasing to read that the team are doing such a great job. I will share this with the team.

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Review of
Morel Court
from C B (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My mum is so happy and feels so safe at Morel Court, all staff members treat her with dignity and respect and promote and support her independence as far as possible. They always have time to attend to all her needs and are very quick to respond to any questions and queries I may have. Communication

with relatives is excellent and they provide lots of activities and outings and care for my mom holistically, respecting her religious and cultural needs. I would definitely recommend Morel Court to anyone who is considering a care home for their loved one. Thank you for all the care and attention you give.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. It is lovely to read that you find we treat our residents with dignity and respect, and that you would be very happy to recommend us. I will share your kind words with the team.

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Review of
Morel Court
from V B (Daughter-in-law of Resident) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience

Morel Court provides an outstanding level of care and compassion to its residents. They also provide support to the families of residents. They keep in regular contact with families liaise with outside agencies and feedback to families.
Both the food and the range of activities they provide are outstanding.

With heartfelt thanks to the whole team at MHA Morel Court.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your very positive review of us. We are very grateful that you feel we give outstanding care and compassion and, support to the families of our residents. Communication is key to giving good care so we are delighted you feel we keep in regular contact. We are also pleased you find the food and the range of activities outstanding. Thank you so much.

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Review of
Morel Court
from N L (Daughter of Resident) published on 26 September 2024

Submitted via Postal Card • Report

Overall Experience

Our mum lived at Morel Court for 2 years until she died at the beginning of August. My sister and I were extremely happy with the kindness, care provided by all the staff, including kitchen, cleaners, laundry, gardeners but especially the care staff and managers, who showed great compassion and responded

extremely well to mum's personal care needs. Mum's health and dementia deteriorated over her last couple of weeks and staff were exceptionally compassionate to her and our needs. We can't thank them enough for being with her when she died.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your review, especially at this difficult time. I am pleased you were happy with our staff and found them kind and caring. I am also glad that we were able to be with you when you most needed us.

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Review of
Morel Court
from M T (Son of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

Morel Court is very well run. Everyone is taken care of for the residents including hairdressers and podiatrists brought to them. There is a varied choice of food always and as my mother is a vegetarian (the only one) they make a special menu for her. They have two church services a week in the home

which my mother enjoys and a wide range of activities and entertainment to suit all people. It has recently been upgraded to a high standard throughout. The staff are all exceptionally good and helpful. Nothing is too much trouble. Also the location is a real bonus with run and pier within walking distance!

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your positive review. I am delighted that you find everyone is taken care of and that the choice of food is always varied. I am also glad that your mother enjoys our services. I will share your review with the team.

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Review of
Morel Court
from A S (Friend of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

We visit Morel Court regularly and the staff are always helpful and incredibly pleasant. The home itself is beautifully clean, and there is a great relaxed atmosphere, both for the residents and visitors. The staff work very hard to make the residents at home, and there seems to be plenty of activities

and entertainment to hand.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your kind words about our home. It is always good to know that visitors find our team helpful and pleasant, and that you appreciate the hard work our team do.

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Review of
Morel Court
from H K (Relative of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

The staff at Morel Court are always extremely helpful. They treat everyone in the home with the utmost care and nothing is too much trouble for them. It is a lovely, caring home and they always ensure activities are going on on a daily basis. The place is extremely clean and has recently been upgraded

to a high standard. It is a superb home and very welcoming.

Reply from Suzanne Taplin, Home Manager at Morel Court

Thank you for your review. It is lovely to see that you find our team extremely helpful and that they treat everyone with the utmost care and that nothing is too much trouble. I will share your review with the team.

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Review of
Morel Court
from A P (Son of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

Very professional and friendly service.

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Care Homes Owned by MHA in Vale of Glamorgan

MHA Locations in Vale of Glamorgan (2)

MHA Reviews in Vale of Glamorgan (124)

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Ty Gwyn Care Home

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Morel Court

Awards / Recognitions (8)

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