Care Home Owned by MHA in East Sussex

My brother, sister and I are all so grateful for the effort made by all staff to ensure Mum's comfort and dignity right to the end of her days.
The effort with Christmas lunches, music therapy, hair and nail salons, not to mention the spiritual care from the chaplain and pastoral visitors was impressive and so reassuring. It was always a happy, joyful place to visit in spite of the very difficult circumstances of finding ourselves unable to care for a dearly loved Mother.
The manager is an inspiration, full of ideas which she gets on and implements. Nothing but praise for the Home!

would live.
Ever since my mum moved in, myself and other family members have felt more than welcome. All the staff, whether it's admin, management, cleaning, nurses or hca' have always been so friendly and polite. They all treat my mum with dignity, empathy and with the highest standard of care.
The home always smells and looks clean.
My mum always looks very well looked after and content.
I'm so greatful to of found the Lauristons and am truely greatful to them. I work in care myself and can say how great they do as a home, as a group and individually.

really strong personal relationships with residents, and you can relax knowing that your relatives are in safe, consistent, caring hands. You are made very welcome; staff are polite, helpful & smiley.
The environment is light, bright and modern, and full use is made of the lovely garden spaces when the weather allows. The management and staff have gone to great lengths to provide the best quality of life for residents. Highlights have included Garden parties, musical entertainers, a music therapist, the Namaste multi-sensory room, church services on site, ducks & pets, facilitating really special birthday celebrations & family events and the Magazine.

and moved in that day. It soon became apparent that dad needed full time care and we decided the Lauriston was the only place we wanted him to stay in. Dad has very complex needs and every single member of staff are amazing with him. They make him laugh and smile and I can honestly say I've never seen him eat so much ! It's like living in a posh hotel, with daily entertainment with lots to do, the gardens are lovely and the interaction the staff have with all the residents is just lovely to see. Dad wouldn't normally be one to mix with others, however he is thriving and even though he had a few teething problems, he is doing really well and this is only down to all the staff

age.
Her final care was gentle and professionally thorough. Always clean.

All the staff are friendly and welcoming.
The little things mean a lot, from the attention to detail with meals and afternoon treats, the birthday cakes/celebrations for everyone to the namaste sessions and entertainment and they also recognise and accommodate when people need some quiet time. The managers are always happy to listen, take on board and respond to any comments or suggestions. Placing your mum into the care of others is a very difficult thing to so, I am so pleased we found the perfect place for mum and her last few years are the best they can be.

and understanding, even when he can be quite challenging. We are welcomed when we visit, communication with the team is very easy and they are knowledgeable: a very different experience from the previous location in which he was living.
The environment is extremely clean and well maintained, with attention to detail and the food is always fresh and well presented.
I would wholeheartedly recommend Lauriston to anyone who is looking for a quality place for their family member.

the best home locally. Quality in every respect.

to activity engagement. My parents have been encouraged to meet other residents and join activities that go on throughout the week and have even been taken on an outing to the pantomime. My parents are very happy and have settled well into their new home, thank you, team! Lauriston is a welcoming home; clean and tidy, carpeted and well-decorated with comfy chairs and a homely feel. Different lounges and spaces are available to go and find your preferred place to spend time or join an activity. I can't praise the set-up and staff enough.

The place is always clean and smells nice.

In the coming hear, I would like her to become more social with other residents and hope that the staff can encourage this. My only slight concern is that requested specific needs for my mum are not always followed.

take them. I was especially moved to hear one staff member singing gently to my mother as he helped her in the bathroom. These are wonderful, highly skilled, highly motivated workers.

to have Dad living in this home now. The home has such a friendly atmosphere and the welcome we get each time we visit is lovely. Thank you all at Lauriston.

the family of any concerns.
The food is excellent with lots of choices.
There are various activities to join in with should you choose, such as painting or singing, quizzes and seasonal subjects like Remembrance Sunday are marked.
There's a nice big garden as well and Dad enjoyed sitting outside with his visitors. Often tea and cake were served as well which was a lovely touch.
I'm always pleased with the home when I visit, and I come away with a good warm feeling as I leave knowing my dad is being well cared for.

needs of each resident. At the same time, I feel well-supported in this journey. No question is too small and queries have been dealt with promptly and efficiently. I feel very lucky to have such a wonderful place for my mother to live. Many thanks to you all.