Care Homes Owned by MHA in Oxfordshire

Thank you

My husband has been here five weeks and has settled really well. He loves being able to get into the garden and has enjoyed the activities we are a family feel very happy with everything. Staff are so friendly and approachable.

As a new resident in the care system, I was concerned my wife wouldn't adjust. Thankfully the staff, management and overall attitude toward residents has been wonderful. It takes lots of patience to look after someone with cerebral issues, however, I needn't have worried. My wife has adjusted and been very happy at Homestead!

Too many complaints to portray the lack of basic care and above all dignity!! A complete shocking care home experience. Not one we wish to experience ever in our family's life again. My husband was eventually transferred to 999 the hospital. We have never been so relieved!!

I really enjoy being at Brookfield. Carers + staff are brilliant in general with the odd couple of carers who dont seem to want to be here.

I came to Brookfield following surgery as I wanted a place to rest and recover and where I would have any support I needed. Brookfield was a great choice, I didn't have to think about remembering what medication to take when or worry about preparing meds. There were plenty of activities to engage with and a couple of long-term residents in particular were warm and welcoming, it was a good mix and I've been able to gradually increase what I've been able to do as I've healed. Having support with personal care was a massive help in the early days. Knowing staff are on hand I've had more confidence to do things which helped me gain mobility and independence more quickly.

The Homestead is a lovely clean home. The manager's & staff are all very friendly & helpful. Mum has a lovely big room, & she enjoys the activities, she enjoys the food too. She has made some new friends too, she has settled in now thank you all x

More than satisfied with my husbands care. First Class.

Brookfield Care Home offers excellent care in a warm, friendly setting. Staff and management are kind, attentive, and supportive. The home is clean, comfortable, and well managed, giving families peace of mind that their loved ones are well looked after.

She does complain that clothes go missing and is often given other peoples clothes.

The family are very disappointed that he has decided to go home.

Thank you Brookfield for everything all the staff did for our Elizabeth.

We would like to express our heart felt Thanks to the Dedicated team that cared for my mother on a daily basis, we would like to especially thank the staff that were on duty the day / evening when my mother passed away, they showed care and compassion, treating my mother with dignity and respect at a very sad and emotional time. My mother passed away in an environment that became her home surrounded by her family. The staff gave us privacy but were close to hand if we needed anything. We really appreciated the sandwiches, snacks and drinks that were supplied by the home at the time. Once again we cannot thank all the staff enough for all that they have done, we are very grateful.

From the first day we walked into The Homestead we felt welcomed and reassured. All the staff were warm and friendly, regardless of their role or the floor on which they worked. Mum's room, on floor 2 was kept clean and tidy. She was so well-cared for, always a member of staff on hand to guide her when she was confused, and always with kindness, compassion and respect.Mum's physical health and dementia were unpredictable but the great management team and care staff sought every possible way, together with the NHS, to support mum and maintain her safety. They managed her high pain levels so well she was able to say 'I'm happy, I feel I've come alive again' which gave us great comfort. Sadly, mum passed away after only 7 weeks at The Homestead but we are comforted by the knowledge that her final weeks were spent in such a caring and homely environment.

It's a place where residents thrive and families find peace of mind. Highly recommend.

I have both my mother and father in-law at the Homestead. Upon every visit we find all the members of staff and management to be very welcoming and polite. Although my in-laws require different levels of care, I have full confidence in the care come and all the staff with meeting their needs. I highly recommend The Homestead to any one and would like to thank everyone for their hard work, care and support given to my in-laws and our family.

My mum has had exceptional care since being here in July '24. All the staff are so friendly, caring and thoughtful. They communicate well through phone/messages and check in on visits. A few of the regular staff nurses are especially good at continuity of care and good humour regarding the challenges of dementia care. I have recommended Brookfield Oxford more times than I can remember.

Brookfield have made the transition of changing care home extremely easy. The staff are all amazing and have made us feel welcome and comfortable. My father is already a different person and is happier, calmer and more content with his new surroundings.

If all care homes were like this the world would be a much better place. Everything has been better than I could believe possible. The staff and management have, without exception, been friendly, caring and professional and have always gone the extra mile to do the best for my mother-in-law and her visitors.

I cannot express our thanks and gratefulness to each and every member of MHA The Homestead, Carterton. The most professional, caring, hardworking team who prioritise the health and happiness of every resident. Mum's carers treat her with respect and love and we are so lucky to have had Mum accepted here as a resident. The team leaders and the general manager are always approachable, knowledgeable, welcoming and kind. The catering staff have been wonderful. The facility is always spotless, and the ambience is magical. Thank you to everyone at The Homestead.