MHA in Cheshire | 4 Care Homes

Review of
The Willows Nursing Home
from O D (Sister of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

My sister's dinners are always cold, so therefore she isn't eating them. Also her cups of tea/coffee are cold so she's not drinking them.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for your feedback, which we take seriously. We will investigate this but please do come and see us so we can discuss any concerns and resolve the issues with your sister's dinners and…read more

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Review of
Chapel Fields
from Linda J (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum initially came to Chapel Fields in July 2025 for respite care as my brother was away in Thailand & my sister had major surgery. As mum's care needs increased it was difficult to care for her at home as the care providers at that time felt she was unsafe to leave alone. Mum became withdrawn & slept

a lot but since coming to Chapel Fields she has gained a new lease of life. She is so well cared for here and the programme of activities keeps her engaged & entertained. Mum loves to participate in the quizzes (taking over as question master at times) & loves playing games, singing & socialising so I feel I have my Mum back again. Mum's every need is catered for and the food is amazing so Mum has even regained her appetite. Five stars, excellent care.

Reply from Heather Ross, Home Manager at Chapel Fields

Thank you for taking the time to submit a review. Your comments are very encouraging and will be shared with the whole team. Our Activity Coordinator and Catering team will be particularly pleased by…read more

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Review of
Chapel Fields
from D M (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

I cannot praise Chapel Fields enough. My mother was welcomed from the moment when she arrived. The staff are so professional and caring, mum is very well looked after, at the moment mum is in respite but as a family we are looking for long term at Chapel Fields. Thank you to all the team from management

, admin and staff and of course the catering, homemade cooking is the best!

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Review of
The Willows Nursing Home
from Elaine B (Respite Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

My stay at The Willows has been a very enjoyable experience; the care has been wonderful. All the staff are kind, helpful, supportive and patient. The food has been delicious. I have met so many people whom I have enjoyed chatting with. I feel able to go home and cope on the farm now, which I wouldn't

of if I had not come to The Willows for a rest. Best wishes for the future and to another 30 years of service.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for taking the time to review us. We are pleased that the support you received has enabled you to return home. It was our pleasure to look after you. You know where we are if you…read more

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Review of
Chapel Fields
from Eddie W (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

Excellent.

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Review of
Chapel Fields
from S C (Friend of Resident) published on 29 July 2025 Submitted via Website • Report

Overall Experience

We visited your care home for the first time this week. We were so impressed with the overall care and professionalism shown by all the staff. The welcome the ambience and the genuine care shown towards the residents was amazing. The best care home we have ever visited - and we have some years of experience

with our parents and friends. Congratulations Chapel Fields!

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Review of
Chapel Fields
from Jan M (Friend of Resident) published on 24 July 2025 Submitted via Postal Card • Report

Overall Experience

Fabulous care home.
Residents are exceptionally looked after.
Staff throughout are so very welcoming to us visitors.
Always enjoy visiting my friend at Chapel Fields.

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Review of
Chapel Fields
from Claire P (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report

Overall Experience

Mum has been at Chapelfields for a week now. What a difference a week makes. From the moment we arrived at Chapelfields we had a warm welcome from all staff, they couldn't have made the move easier. She has a lovely room with ensuite. The home is clean and the care from staff are outstanding. The activities

has brought mum back to life, Chapelfields had music week this week and mum has really enjoyed it, she smiled today and I've not seen her smile for a long time and singing and dancing WOW. Thank you Chapelfields you really are outstanding in everything you do.

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Review of
Woodlands Care Home
from Rob B (Son of Resident) published on 13 June 2025 Submitted via Website • Report

Overall Experience

The staff genuinely care for mum which is the main thing you want from a care home. There are plenty of activities to get involved with and residents are encouraged to leave their rooms as often as possible. Rooms are comfortable, it is clean and well designed. Definitely recommend.

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Review of
Chapel Fields
from M B (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report

Overall Experience

My father came into the care home in January, initially for respite.
The care he received from everyone was absolutely outstanding.
When his condition deteriorated the nursing care was second to none.
As a family ,the care and support we received, when my father died, was so empathetic and compassionate.

I can't recommend Chapel Fields highly enough.

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Review of
The Willows Nursing Home
from Peter Y (Resident) published on 26 March 2025 Submitted via Postal Card • Report

Overall Experience

If looking at prospective place, is a home from home. Would highly recommend.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for sharing your experience, we really appreciate you taking the time to review us and welcome your feedback, which I will gladly share with the team.

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Review of
The Willows Nursing Home
from M H (Wife of Resident) published on 18 March 2025 Submitted via Postal Card • Report

Overall Experience

An excellent nursing home which provide homely care.
The nursing & care staff are caring & compassionate.
I would whole heartedly recommend The Willows.

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Review of
The Willows Nursing Home
from Dion C (Resident) published on 5 March 2025 Submitted via Website • Report

Overall Experience

Been a resident here now for a few weeks. Right from the beginning the care, home feel and services have been faultless. Always plenty of staff around and on hand when need them. The home is very clean and tidy, smells fresh. Food and drink is of great quality with varied menu. An area that stands out

is the friendly home feel, and the activities. There is always something happening including Cheese and Wine Afternoons, Visiting singers/entertainment. Also there is a chaplain onsite which is nice to have. Management are very active within the home and friendly. Overall cannot fault The Willows, and would highly recommend it.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for your positive review, which I will gladly share with my team. It's our pleasure to help support you.

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Review of
The Willows Nursing Home
from Tim M (Son of Resident) published on 5 March 2025 Submitted via Website • Report

Overall Experience

Staff are always friendly and attentive. Look after all of Mum's needs and take interest in what she liked when younger and talk with her regularly. The rooms and common areas are always clean and tidy.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for taking the time to review us. We really appreciate your kind comments and are so pleased that you have had a good overall experience. It's a pleasure and a privilege to look…read more

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Review of
Chapel Fields
from K S (Daughter of Resident) published on 13 February 2025 Submitted via Website • Report

Overall Experience

My mum moved into Chapel Fields with dementia, it was a very distressing time for us all but the staff at Chapel Fields were so kind and supportive from the start. They made a very difficult move bearable, we could ring or call in at any time. She enjoyed lovely meals, her clothes were always immaculate

and clean on every day. Her hair was always styled which was so important to her. She enjoyed music therapy very much and was always keen to join in various activities despite her dementia. She had a very strong Christian faith which was nurtured the whole time she was there with regular services and every religious occasion celebrated. The last weeks of her life the staff made her so comfortable and let me and my sister stay with her the whole week. They we so gentle and kind and very respectful.

My dad was also in Chapel Fields for a shorter period and also spent his final days there. Again, he was so well looked after in a beautiful clean room and again we stayed with him and were treated so kindly. We will always be grateful in particular to 3 staff members. Our experience and the care they gave to our parents is something we will always treasure.

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Review of
The Willows Nursing Home
from Elinor M (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report

Overall Experience

I can't thank the staff at The Willows enough for the love and care they showed Mum during her time there. She was treated with kindness and genuine affection and the staff were more like friends than carers. It was always warm (in every way) and there were plenty of activities. They always offered

a lovely welcome and went the extra mile to make her feel at home.
It gave us such peace of mind to know she was in safe and caring hands and we will always be grateful for the compassion and dedication shown by everyone there. Mum passed away peacefully at The Willows and the empathy and support of the staff will always stay with me. After she'd gone, my son wanted to see her room one last time. They'd made it look so lovely. I hadn't asked them to, they just did it. I've told my son that when the time comes that I can't live independently, he should find me a place at The Willows. That's how much I trust and appreciate everything they do.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for reviewing us at what must be a difficult time for the family. Thank you for allowing us to care for your lovely Mum. We appreciate your positive feedback, which I will happily…read more

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Review of
Chapel Fields
from Sue C (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

My father was in Chapel Fields for the last 9 months of his life. I think it's a lovely care home, some of the staff members really got to know my dad, some found it harder to communicate with him. He had to have 1:1 care for the final 4 months and it was extremely reassuring to know he was being so

closely monitored. The management team were helpful and supportive when we applied for continuing healthcare funding (based on clinical need). I tasted the food numerous times and it was generally good, especially the Sunday roast! The staff were helpful and I got to know some of them quite well. The only one negative experience I had was on the day my father died, I have emailed my feedback about that to the management, although am awaiting a response. On the whole, I would have no hesitation in recommending Chapel Fields to anyone who is considering it, and if I had responsibility for any more family members (which fortunately I don't) I wouldn't hesitate to move them in too.

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Review of
The Willows Nursing Home
from Linda H (Daughter of Resident) published on 10 January 2025 Submitted via Postal Card • Report

Overall Experience

Very comfortable, friendly staff, ranging from senior house manager to carers, domestics, maintenance, laundry, kitchen staff and anyone I may have forgotten.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for taking the time to review us. Our aim is to provide the best care possible, and we are so pleased that we met your expectations.

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Review of
The Willows Nursing Home
from P C (Husband of Resident) published on 7 January 2025 Submitted via Postal Card • Report

Overall Experience

My wife moved to The Willows after shorter stays in two other nursing homes. I was very happy that her final months were spent in The Willows. All the staff were excellent and worked together well. There was an excellent range of activities and pastoral care in addition to the required nursing and personal

care needs fully met.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for trusting us to take care of your wife. We are so pleased that we met your expectations. Thank you for taking the time to submit a review for The Willows at what must be a difficult time…read more

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Review of
Woodlands Care Home
from Julie C (Daughter of Resident) published on 4 October 2024 Submitted via Website • Report

Overall Experience

My Dad was previously in two care homes that were shocking, Woodlands is such a contrast. My lovely Dad has Parkinson's and Dementia so needs nursing care as can no longer walk. He has been here now for 6 months and I hope he can remain here for the time he has left. The staff go over and above with

their care. They look after all residents so well and generally care about them. Everywhere is clean. The bedrooms are really nice and the food is lovely and very varied. I cannot praise this Care Home enough. All staff are lovely and helpful, from the admin staff to the cleaners. I love visiting my Dad here as there is a really nice atmosphere and everyone is like family.

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Care Homes Owned by MHA in Cheshire

MHA Locations in Cheshire (4)

MHA Reviews in Cheshire (281)

The Willows Nursing Home

Chapel Fields

Chapel Fields

The Willows Nursing Home

Chapel Fields

Chapel Fields

Chapel Fields

Chapel Fields

Woodlands Care Home

Chapel Fields

The Willows Nursing Home

The Willows Nursing Home

The Willows Nursing Home

The Willows Nursing Home

Chapel Fields

The Willows Nursing Home

Chapel Fields

The Willows Nursing Home

The Willows Nursing Home

Woodlands Care Home

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