Care Homes Owned by MHA in Cheshire

My friend moved into Mayfield recently and I am very impressed with the home and staff. Rooms are a great size and the home has a lovely bright environment. I like the open feel of the home and the atmosphere is always friendly. Residents always seem well cared for and happy.

This is the second time my mother has stayed at The Willows for a short period while I took a break. I have total confidence that while in their care, my mother is entirely safe and well looked after. The staff are extremely polite and friendly and showed true affection for my mother. The rooms are spacious and the building has a relaxed yet professional atmosphere. I found it very easy to make the arrangements for each visit - the staff respond quickly and helpfully in response to email messages and queries. When I collected her this time, she was sitting in a room of cheerful, busy people (crafting) and although she is not capable of taking part in crafting herself, I know that she will have enjoyed being surrounded by such a happy environment. Myself and my wife are very grateful to have discovered The Willows.

I am unable to care for my husband who has dementia and multiple health problem. All the staff, maintenance, catering, laundry, cleaning, care, nursing, activities and chaplain, show extreme kindness to both Alan and myself. I have no worries or concerns about him living there. I miss him but am welcomed whenever I go to see him. First rate.

My mother stayed in The Willows for respite care (to allow us to go on holiday). She felt very welcome and said she felt part of a small family. The staff were very friendly and caring, nothing was too much trouble. She felt safe which meant we could enjoy our break with no worries.

The Staff really do go above and beyond to help, my grandmother has settled in very well. Dementia is very cruel so to see staff that understand puts your mind at rest. I would highly recommend as we visited a lot it area before finding Mayfield.

Mum had a fall in her bedroom unfortunately she needed a hip replacement operation. Only in hospital ten days and Mayfields were more than happy to take her back to look after her. They all did this superbly. Nothing was too much they just took it in their stride. And I mean everyone from staff, catering and housekeeping they all made this potential nightmare into a smooth transition from hospital to care home. Mums well up and at it again now and only uses the zimmer frame when tired. Can't thank you guys enough. Money can't provide this type of care, it comes from good people with even better hearts. Thanks so much from me, Dave B and our family xxx

The standard of care is excellent. The staff are very caring. There are great activities. Quizzes, exercises, music therapy and our chaplin leads a very uplifting service. The facilities and the rooms are good and the food is excellent.

I have found placing my mum in care very difficult so I needed a home most importantly where my mum is safe and cared for but also where as a regular visitor to mum I am made welcome and that is what I have always found at Mayfields. If I ever have any concerns for mums care I have been able to speak to the senior management team and have felt listened too and solutions found. Importantly for residents the food is a very good standard and always varied, the home has a beautiful garden with lots of space inside too and activities going on most days and a church service on Sundays. I find Mayfields a very inclusive place for residents and family.

Wife was treated very well caring staff

What a wonderful experiance we had while my dad was being cared for in The Willows. We felt cared for too and part of a lovely family. Unfortunately my father passed away but the consideration and empathy we were shown by all the staff in his last days was so much appreciated by my mum and I. Thank you.

My experience with Chapel Fields has been excellent. The staff have gone out of their way to put us all at ease, with kind and informative communication. They fully understand the challenges which residents and families go through and are sensitive to this, which is extremely important.

Today was the first time that I have visited my friend in your care home and I was very impressed with the home and the staff. The home was very clean and looked a really nice environment to be in. The staff were very friendly and welcoming and all appeared to be so happy in their jobs.

I visit a friend and there is always a friendly welcome. The home has recently been refurbished + the rooms are decorated to a high standard. The home is kept beautiful + has a lovely light and spacious feel to it. My friend settled in well and all the staff are exceptionally kind to her. She isn't one for joining in the activities but there seems plent going on for those who wish to join in.

I couldn't be happier with the care my mum receives. From day 1 she has been incredibly well looked after, and it gives me such peace of mind knowing she is in a safe and secure environment. I feel at ease every time I leave knowing she is in capable hands. The entertainment provided is superb, there is always something going on and entertainment lady really goes the extra mile to keep everyone engaged, active & smiling. It's wonderful to see how much effort is putting into making each day enjoyable and meaningful. I'm truly grateful for the support, warmth and high standard of care provided, it makes all the difference.

Myself and the family find it difficult to put into words, our grateful thanks for the care and attention - even affection given to my husband David while in 'The Willows.' Thank you for your support and understanding.

Being in his late 90's, he doesn't join in many activities but likes to attend the services. He particularly enjoys listening to the chaplains playing the violin, but finds some of the other musical entertainment a bit loud. He mostly enjoys the food but doesn't like rice, pasta or anything spicy. He is very well cared for by the friendly staff. Who are very helpful.

My relative had a respite stay at Mayfields during the summer. It was the first time we have used the service and we were very impressed. The staff are really helpful and the home had a lovely atmosphere, lots of activities. They have a 50's Cafe on Wednesdays which we have been able to attend to keep my aunt familiar with the home and have booked another stay very soon.

My sister's dinners are always cold, so therefore she isn't eating them. Also her cups of tea/coffee are cold so she's not drinking them.

Mum initially came to Chapel Fields in July 2025 for respite care as my brother was away in Thailand & my sister had major surgery. As mum's care needs increased it was difficult to care for her at home as the care providers at that time felt she was unsafe to leave alone. Mum became withdrawn & slept a lot but since coming to Chapel Fields she has gained a new lease of life. She is so well cared for here and the programme of activities keeps her engaged & entertained. Mum loves to participate in the quizzes (taking over as question master at times) & loves playing games, singing & socialising so I feel I have my Mum back again. Mum's every need is catered for and the food is amazing so Mum has even regained her appetite. Five stars, excellent care.

I cannot praise Chapel Fields enough. My mother was welcomed from the moment when she arrived. The staff are so professional and caring, mum is very well looked after, at the moment mum is in respite but as a family we are looking for long term at Chapel Fields. Thank you to all the team from management , admin and staff and of course the catering, homemade cooking is the best!