Care Home Owned by MHA in Nottinghamshire

activities to do, they have a long garden at the back where residents can enjoy a stroll or sit down in various seating areas.

to contribute opinions and suggestions.
There is an amazing programme of activities morning and afternoon seven days a week (and no two weeks are the same!) She plays games, does fitness sessions, enjoys creative activities and there are regular visits from, for example, local primary schoolchildren, musicians and a range of animals and their humans (even including owls, reptiles and furry ones) In addition, regular trips out are arranged for residents.
Overall, I know that we made the right choice for my mother

very interesting speeches, never a dull moment from one day to the next.
My mother thoroughly enjoys the meals and says they are of an exceptional standard.
All the staff are so genuinely loving & caring, they truly go above & beyond to ensure everyone is cared for & happy.
The home is a spotlessly clean environment.
I feel so blessed that my mother was accepted as a resident in this absolutely wonderful home,
I myself live on the other side of the world & have no worries whatsoever knowing she is so happy.
Thanks to all the staff, who do such a wonderful job.

a love based approach is their foundation.

or if urgent get the doctor out. The manager, runs this care home with the utmost respect for the residents, and their needs are put first. The environment is relaxed, comfortable and clean at all times.

and caring. Some go over and beyond to make her more comfortable, whilst others sit and chat and make her laugh.

manner.
The most recent issue blew up over a misunderstanding about a basic houskeeping issue.
Each event has been handled by the team with patience and tact. Giving time to listen to her and thereby defusing the situation gently.
Her son and I have been kept informed and we have been able to contribute information that will add to the teams knowledge and understanding of her reactions.
We are more than happy with the level of care she is receiving and would not hesitate to recommend The Herons.

not recommend them highly enough.

Her general health has improved and she seems well , if there is an issue its been dealt with by a visit from the doctor. The room she is in is clean and tidy and has some of her possesions with her. All in all we as a family are happy with the care she receives, and hope it remains so. The staff are friendly and most are easy and helpful .

The home provides a safe environment for her to live in. The medical care is good and she has always been seen by the doctor if she has needed to. The home provides the residents with a weekly hairdresser and other services are provided where necessary. We have peace of mind, knowing she is so well looked after by all of the team.

to anyone
Looking to place their relative in care

with many staff having worked there for a long time. Visitors can make use of a number of very homely spaces, including a kitchen/conservatory and a reading room. The home is spotlessly clean and residents laundry is always returned having been laundered with great care. There's an extensive activities calendar which caters for a wide range of interests. There's food is usually good, with the option to ask for more if you have a larger appetite.
My mum thrived in the Herons and by some miracle has now returned home to my dad. The Herons care and support from everyone made that happen.

We as family members were treated with such care. I cannot thank everyone enough. Excellent and highly recommended.

Would recommend the home.

helping our family through this terrible experience. The care home is clean, friendly and very functional. We cannot praise everyone enough for the care, information and how much love and attention they gave to my mum. Thank you everyone.

massive weight lifted off me. They work so hard here, but still make time for a chat. Keep up the great work, and thanks for looking after Dad.