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Care Homes Owned by MHA in Bristol

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by MHA in Bristol

Only the locations & reviews in Bristol for MHA are showing below.

View the details of all 76 locations (with 5513 reviews) owned by MHA

MHA Locations in Bristol (2)

 
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2 Care Homes owned by MHA in Bristol
Hartcliffe Nursing Home

15 Murford Avenue, Hartcliffe, Bristol BS13 9JS 

9.7 88 reviews
"Recently my step-dad became a resident of this care home. We are extremely pleased with the standard of care he has been receiving. We are…"   Read all 88 reviews
Location Type Care Home

Hartcliffe care home in Bristol provides exceptional residential nursing care for up to 65 residents, creating a tranquil and supportive environment designed to nurture both health and spiritual well-being. Recently renovated and operated by the respected… Read more about Hartcliffe Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms from £1,535 / week
Horfield Lodge

Kellaway Avenue, Bristol BS7 8SU 

9.7 76 reviews
"We have found a consistently high level of service and support for our Mum at Horfield Lodge, in the past year and a half of her residency.…"   Read all 76 reviews
Location Type Care Home

Horfield Lodge offers specialist dementia and nursing care, with fifty-four places in total and some dual occupancy rooms available. An experienced team combine professional care with a popular activities programme, while respecting the choice and privacy… Read more about Horfield Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 75 Rooms from £1,494 / week

MHA Reviews in Bristol (164)

9.7
MHA has a Group Review Score of 9.7 (9.656) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.

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Review of

Hartcliffe Nursing Home

from M T (Son of Resident) published on 23 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, all lovely, food is lovely. Mum doesn't do activities, but they look great.

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Review of

Hartcliffe Nursing Home

from S D (Granddaughter of Resident) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased so far, staff are so welcoming & friendly. Lovely place all round!

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Review of

Horfield Lodge

from N B (Daughter of Resident) published on 21 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So far Horfield Lodge has been a pleasant place for my mother to live. She has been here four weeks and is adapting to the change very well. She particularly enjoys not having to cook her own meals, she says the catering is very good.
She also enjoys being able to move around the building and explore
the various activities.

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Review of

Horfield Lodge

from Lucy S (Daughter of Resident) published on 16 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found a consistently high level of service and support for our Mum at Horfield Lodge, in the past year and a half of her residency. Her individual needs are recognised and met. Indeed, certain staff have gone above and beyond to settle and sustain her - for which we are hugely grateful.

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Review of

Horfield Lodge

from L C (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Horfield Lodge for almost 5 years until her death in March 2025. She was very well looked after throughout her time there and found the staff kind and helpful. In her own words, 'It's nicer to be at home but, if you have to be cared for, Horfield Lodge is the best place you can be'.
The staff gave skilled nursing care in her last few weeks and were exceptionally supportive of family during this sad time. I can't praise them highly enough.

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Review of

Horfield Lodge

from M L (Wife of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent 2 weeks in respite care. All the staff welcomed him and were incredibly kind and attentive. A lovely, friendly and warm environment with committed staff. Thank you. He'd love to come back again in due course.

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Review of

Horfield Lodge

from J D (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum and I had a lunchtime snack and hot drink in the coffee shop. The table was set ready for us with a 'reserved' sign and fresh flowers on the table - all very thoughtful. The member of staff was friendly, kind and attentive and made us feel very welcome. There were a couple of other residents and
family eating at the same time which created a social atmosphere. All in all, a very positive experience. Thank you.

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Review of

Horfield Lodge

from D S (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The review relates to the coffee shop.
As a regular use of the coffee shop I would like to say what great service I receive. Always a big welcome for my mum The food is freshly cooked. Great toasties + paninis. Good selection. Very reasonably priced. Just to note the beginning of the week has more
selection with a smile.

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Review of

Horfield Lodge

from Chris H (Son of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in August 2018 and since this time has been looked after brilliantly by all the nursing and care staff. All the staff show a great deal of care, thought and love towards Mum, ensuring she is looked after with love and devotion. I know she is in a very safe, caring environment with very
capable and caring staff. The staff are friendly, approachable and very considerate. They are open and honest and keep me informed on Mum's health and well-being. I could not ask for a better place for mum to be looked after and cared for. Thank you to all at Horfield Lodge.

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Review of

Horfield Lodge

from J C (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

In general terms the standard of care is satisfactory, though at times let down by the lack of communication exhibited by a large proportion of current staff. This is not helped by what seems to be a system relying on custom and practice, which by it's nature becomes diluted over time. There seems no
easy path to voice concerns over issues, such as the food, which arrives on one's plate, likely of reasonable quality to start with. It is often badly cooked, greens for instance, being cooked to extinction, Offering little to nourish any recipients.

Reply from Lesley Griffiths, General Manager at Horfield Lodge

Thank you for completing a review. I am sorry that you have some concerns. I will come and discuss these with you and ask the chef to offer support.

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Review of

Horfield Lodge

from C M (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my admission here a month ago (from hospital after a fall and with Parkinson's) I have been greatly impressed by the high quality of care here. All carers in whatever capacity here have been consistently friendly and helpful. There is a genuinely friendly, personal atmosphere. My room is well
furnished and consistently well maintained. I look forward to further development of the various activities when my wife joins me here later this week.

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Review of

Horfield Lodge

from P F (Resident) assisted by family/friend published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband and I were made to feel welcome from the start. The rooms are comfortable and we've been able to add our own personal effects. The food is very good and we enjoy having choice. The staff are friendly and competent.

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Review of

Horfield Lodge

from Linda J (Niece of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly. My Aunt seems happy.
I only rated the home four stars because we pay over £6k per month and I feel my Aunts belongings do not receive the respect they deserve. Clothes are washed, not ironed, then pushed into drawers and shelves. Not folded into designated drawers or hung nicely
as I feel they should be. I have found two skirts with the waist bands hanging off where they have obviously been yanked up instead of carefully elevated onto my Aunt.
I have mentioned this to staff and I understand care is a priority but the price being paid I feel respect for clients property should also be a concern.
The furniture in the bedroom is old and bashed, not homely, luckily my Aunt is in a wheel chair so I feel she will be maneuvered away from any rough areas.

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Review of

Horfield Lodge

from Jeff W (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attend weekly to see my mother who has been a resident for 4 years, the staff are very friendly and always attentive to my mothers needs, any issues with her they contact me and inform me promptly. I cannot thank the staff for the care and compassion they show towards her, in sometimes difficult circumstances.
Mum is very happy there and that is what gives my sister and myself peace of mind that she is so well looked after and safe and secure, well done Horfield Lodge.

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Review of

Horfield Lodge

from D H (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved to Horfield Lodge a few months ago and it has breathed a new lease of life into them. They are visibly healthier and enjoying life rather than struggling at home.
The team and service is fantastic.

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Review of

Horfield Lodge

from E D (Husband of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past year we have been looked after extremely well by both medical, care and management staff. We have got to know our carers (a pleasingly consistent team) and they have accommodated our needs at every turn, listening to us and sharing advice.
The accommodation is good and kept meticulously
clean, so it does not suffer from the odours that can be experienced elsewhere. The downstairs cafe has been a convenient meeting place for family and events, plus having a hairdresser service and clothes labelling opportunity.
The adjoining Horfield common is a great asset, giving good views, opportunities for walks and a cafe to visit as well as a chance to see children (and dogs!) at play.
The communal activities are enjoyable and special "Fine food" events e.g. Christmas Day, are thoughtful and well organised.

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Review of

Horfield Lodge

from M M (Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been receiving excellent care in Horfield Lodge and I am quite happy with the staff and every member of staff who has been looking after me and my safety.

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Review of

Horfield Lodge

from Donna T (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just visited my dad and I'm so impressed with the staff and all the work they do., from management to the housekeeping team. I can relax knowing dad is cared for and well looked after. It can't be easy for the staff, it's hard work, but they are worth their weight in gold because without them what we
we do.
Many thanks.

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Review of

Horfield Lodge

from C T (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff listen to what residents say and try to accommodate requests. The residents meetings are lively events as a result. A lot of effort has been put into re introducing events and activities since the world opened up again after the pandemic.
There is a good range of activities on offer and
the food is of a high standard. The cakes are especially amazing.
Mum's carers are kind and thoughtful and never complain about long hours or how busy they are, though I know they do work long hours and are very busy. They always smile, even when it's a tough shift. Staff turnover is low which is great for mum as she really gets a chance to know her carers. It must be a sign of the quality of their working environment.

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Review of

Hartcliffe Nursing Home

from P M (Stepdaughter of Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently my step-dad became a resident of this care home. We are extremely pleased with the standard of care he has been receiving.
We are always greeted by happy staff who are always willing to help.

Reply from Sara Cryer, Home Manager at Hartcliffe Nursing Home

Thank you for your kind review. Your feedback is very important to us. Our aim is to be the best we can be and ensure all residents, families and friends feel at home and part of the Hartcliffe family. I will be sure to share this with the team.

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Awards / Recognitions (8)

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