Care Homes Owned by MHA in Bristol

The staff are excellent, caring, and friendly to Paula and welcoming when I visit Paula. Previously, I cared for Paula at home until Nov 25 and was unable to give Paula the care she needed following my admission to hospital last year.

My mother-in-law lived in Horfield Lodge for the last three years of her life. During that time she was treated with dignity and kindness by all of the carers and other staff. There is a homely atmosphere at the lodge and I felt that staff took the time to really get to know her as though she was part of a family. I would recommend Horfield Lodge to anyone needing residential care.

Mum was very worried about moving into Horfield Lodge and leaving her home - she has now been here for almost 5 weeks, and we are delighted at how well she has settled. Everyone is so kind and friendly without exception. Mum, to her credit, has thrown herself into practically every activity that is on offer! She genuinely seems to be thriving and is more chatty and engaged than she's been for years.

Keep up the great work !

We first arrived at the home to be shown around with a view to a relative being placed there. We were impressed with the warm atmosphere and were greeted by smiles from both staff and residents. The care was high quality & professional, the activities varied & plentiful, the room well laid out but a little small and the food extremely good. Our relative had been lonely at home & unable to cope. After the first two weeks she was very happy to be there for her end of life care. In all, Hartciffe Nursing Home was compassionate and safe.

I could not have picked a better place.

May i thank all the staff for the kindness showed to my partner penny and myself, during the last weeks of her life,you are all a credit to the home, and a big thank you to the night nursing staff for all there compassion. I cannot thank all of you enough . Chas

Spent her last few months living in the care home with dignity, kindness, fun and laughter. Mum had full capacity and had chosen this care home to be South of the River, where she always lived. From the moment Mum arrived to choose a room, and for us as family visiting every member of staff were so engaging with smiles, professionalism and time. Nothing was ever too much trouble. Thank you all - you are special people.

Outstanding, excellent, brilliant.

The care, pastoral and physical, given to my father who has Alzheimers, Parkinsons and kidney problems is outstanding. The staff are beyond kind, and treat him with a great deal of respect. I would not hesitate to recommend Horfield Lodge.

I went to the care home in MHA Hartcliffe, Bristol, to recover and rehabilitate after a hip replacement operation at the hospital on the 2nd of October. The care I received for the next 3 weeks was excellent. As far as I could see, the carers could not be bettered for their professionalism and friendliness. I was most impressed with the care and attention given to all my fellow residents.

This home is outstanding for the care and support kindness the staff go above and beyond to help you my mum's care is out standing.food is beautiful I would not like my mum to be anywhere else the managers so professional at keeping this home at a high standard.

The staff clearly know and care greatly for the residents and have regular events and visits to provide entertainment etc. I have occasionally found it difficult to get through on the phone at weekends but that has improved. There has been an issue with catering lately due to departures and use of agency staff. Hopefully this will be resolved soon. Overall, I know that my mum is safe, looked after and gets what she needs.

My mother has now lived at Horfield Lodge for 4 years and is very settled. The facilities are excellent and the staff first class, and we have had no issues over the entire time mum has been a resident there. Would strongly recommend.

I came in to visit my partners mother who is on the nursing floor , I was offered a cup of tea and a piece of Victoria sponge cake by a friendly Indian gentleman on the nursing floor and the Victoria sponge was delicious And when I left. There was a. Remembrance band in the coffee shop area. And it was lovely to see. The residents there smiling and enjoying the music and there was a lady smiling and dancing.

Mum has been in Horfield Lodge for 9 months. She has been very well looked after, the staff are lovely, always friendly and cheerful and treat mum with kindness and respect. She is very happy there and feels safe and cared for.

My mother has lived at Horfield Lodge for 5 years now and has always been provided with excellent care. All of the staff from the manager down have been kind and caring in supporting my mother and a great deal of effort is put into making sure her care and nursing needs are met.

I recently attended her CHC review with nurse Bernie. I have directly suffered and struggled with my mother's care for over 40 years. The CHC review is typically stressful and difficult to navigate. I just wanted to commend Bernie for her masterful handling of the situation. She speaks authentic truth with wisdom, care and compassion. I am so grateful.

Indeed I take him shopping twice a week to buy fresh food to supplement/ replace his meals. An excellent way to monitor standards would be for senior staff to eat the meals provided so they could experience the many problems.

I feel the garden on the rooftop does not get the same attention as interior facilities. Such a shame.