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Care Homes Owned by MHA in Bristol

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by MHA in Bristol

Only the locations & reviews in Bristol for MHA are showing below.

View the details of all 72 locations (with 5562 reviews) owned by MHA

MHA Locations in Bristol (2)

 - Browse 2 Care Homes owned by MHA in Bristol
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Hartcliffe Nursing Home
15 Murford Avenue, Hartcliffe, Bristol BS13 9JS 
9.8 96 reviews
Hartcliffe Nursing Home, Bristol, Bristol
"We first arrived at the home to be shown around with a view to a relative being placed there. We were impressed with the warm atmosphere…"   Read all 96 reviews
  • from £1,300 / week
  • 66 Rooms
Location Type Care Home

Hartcliffe care home in Bristol provides exceptional residential and nursing care for up to 65 residents, creating a tranquil and supportive environment designed to nurture both health and spiritual ... Read more about Hartcliffe Nursing Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Horfield Lodge
Kellaway Avenue, Bristol BS7 8SU 
9.6 87 reviews
Horfield Lodge, Bristol, Bristol
"Mum moved into Horfield Lodge in March 2025. In truth I was filled with worry about the move, for Mum and for myself. After an 'up and…"   Read all 87 reviews
  • from £1,494 / week
  • 75 Rooms
Location Type Care Home

Horfield Lodge offers specialist dementia and nursing care, with fifty-four places in total and some dual occupancy rooms available. An experienced team combine professional care with a popular ... Read more about Horfield Lodge

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

MHA Reviews in Bristol (183)

9.7

MHA has a Group Review Score of 9.7 (9.668) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.

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Review of

Horfield Lodge

from Jon B (Son of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Horfield Lodge in March 2025.
In truth I was filled with worry about the move, for Mum and for myself.
After an 'up and down' first few weeks (for Mum and for me especially), Mum began to settle in very well. Her room is lovely and overlooks the Common. We furnished it to Mum's tastes.
The
staff are fantastic. I cannot speak highly enough of them. They have all been (and continue to be) fabulous.
Mum certainly has her favourites too.
The Lodge provides lots of entertainment. Mum is keen to join in but also happy looking out over the Common from her armchair. A chair she often sits in and completes her WordSearches.
Our family have only but high praise for the staff and Home itself. They always involve myself in anything regards Mum's care.
I feel that I can approach staff with any concern I may have.
We continue to be extremely happy with Horfield Lodge, but more importantly, Mum continues to be very happy living there. Long may it continue.
Keep up the great work !
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Review of

Hartcliffe Nursing Home

from Paul C (Relative of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We first arrived at the home to be shown around with a view to a relative being placed there. We were impressed with the warm atmosphere and were greeted by smiles from both staff and residents. The care was high quality & professional, the activities varied & plentiful, the room well laid out but a
little small and the food extremely good. Our relative had been lonely at home & unable to cope. After the first two weeks she was very happy to be there for her end of life care. In all, Hartciffe Nursing Home was compassionate and safe.
Reply from Sara Cryer, Home Manager at Hartcliffe Nursing HomeThank you for your lovely, and generous review. It was our pleasure to have been able to support, and care for your relative on her final journey.
A truly lovely lady. I will be sure to pass your lovely comments on to the team.
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Review of

Hartcliffe Nursing Home

from T M (Son of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home was clean & tidy, food was excellent & well presented, and nothing was too much trouble for the carers. They gave kindness & compassion at all times.
I could not have picked a better place.
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Review of

Hartcliffe Nursing Home

from Chas M (Partner of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
May i thank all the staff for the kindness showed to my partner penny and myself, during the last weeks of her life,you are all a credit to the home, and a big thank you to the night nursing staff for all there compassion. I cannot thank all of you enough . Chas
Reply from Sara Cryer, Home Manager at Hartcliffe Nursing HomeThank you for your kind and thoughtful review. Your words mean a great deal to our team, and we will be sure to share them, especially with the night staff. It was a privilege to care for your partner, and our thoughts are with you at this difficult time.
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Review of

Hartcliffe Nursing Home

from A R (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum recently died in hospital.
Spent her last few months living in the care home with dignity, kindness, fun and laughter. Mum had full capacity and had chosen this care home to be South of the River, where she always lived. From the moment Mum arrived to choose a room, and for us as family visiting
every member of staff were so engaging with smiles, professionalism and time. Nothing was ever too much trouble. Thank you all - you are special people.
Reply from Sara Cryer, Home Manager at Hartcliffe Nursing HomeThank you for your lovely comments, they mean a lot to us all. I am so pleased that your mum felt she was at home during her time with us.
She kept us on our toes but has left us with some wonderful memories. A lovely lady that is truly missed. I will ensure that I share your kind words with the entire team.
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Review of

Hartcliffe Nursing Home

from L O (Relative of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care for both my husband and I & aunt. The care my aunt received was brilliant, could not ask for more. Staff friendly and caring. Would recommend the care home.
Outstanding, excellent, brilliant.
Reply from Sara Cryer, Home Manager at Hartcliffe Nursing HomeThank you for the wonderful comments, we're delighted that your experience has been so positive. I will be sure to share your review with the team, whom I know will be very touched too.
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Review of

Horfield Lodge

from Karen W (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, pastoral and physical, given to my father who has Alzheimers, Parkinsons and kidney problems is outstanding. The staff are beyond kind, and treat him with a great deal of respect. I would not hesitate to recommend Horfield Lodge.
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Review of

Hartcliffe Nursing Home

from David W (Respite Resident) assisted by family/friend published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I went to the care home in MHA Hartcliffe, Bristol, to recover and rehabilitate after a hip replacement operation at the hospital on the 2nd of October. The care I received for the next 3 weeks was excellent. As far as I could see, the carers could not be bettered for their professionalism and friendliness.
I was most impressed with the care and attention given to all my fellow residents.
Reply from Sara Cryer, Home Manager at Hartcliffe Nursing HomeThankyou very much for your kind words, they really are appreciated. I'm pleased we were able to assist you in your recovery and enable you to return home in a timely manner. You are always very welcome to pop in for that cup of tea. I will ensure I share your review with the team.
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Review of

Horfield Lodge

from Julia H (Mother of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is outstanding for the care and support kindness the staff go above and beyond to help you my mum's care is out standing.food is beautiful I would not like my mum to be anywhere else the managers so professional at keeping this home at a high standard.
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Review of

Horfield Lodge

from M S (Friend of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came in to visit my partners mother who is on the nursing floor , I was offered a cup of tea and a piece of Victoria sponge cake by a friendly Indian gentleman on the nursing floor and the Victoria sponge was delicious And when I left. There was a. Remembrance band in the coffee shop area. And
it was lovely to see. The residents there smiling and enjoying the music and there was a lady smiling and dancing.
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Review of

Horfield Lodge

from Phil E (Son of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now lived at Horfield Lodge for 4 years and is very settled. The facilities are excellent and the staff first class, and we have had no issues over the entire time mum has been a resident there. Would strongly recommend.
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Review of

Horfield Lodge

from J W (Son of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff clearly know and care greatly for the residents and have regular events and visits to provide entertainment etc. I have occasionally found it difficult to get through on the phone at weekends but that has improved. There has been an issue with catering lately due to departures and use of agency
staff. Hopefully this will be resolved soon. Overall, I know that my mum is safe, looked after and gets what she needs.
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Review of

Horfield Lodge

from D K (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Horfield Lodge for 5 years now and has always been provided with excellent care. All of the staff from the manager down have been kind and caring in supporting my mother and a great deal of effort is put into making sure her care and nursing needs are met.
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Review of

Horfield Lodge

from S R (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Horfield Lodge for 9 months. She has been very well looked after, the staff are lovely, always friendly and cheerful and treat mum with kindness and respect. She is very happy there and feels safe and cared for.
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Review of

Horfield Lodge

from Anna W (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother (resident) has chronic progressive MS and a personality disorder (amongst other things). Looking after her is challenging; she has capacity but can often make self-destructive choices and /or be unkind to others.
I recently attended her CHC review with nurse Bernie. I have directly suffered
and struggled with my mother's care for over 40 years. The CHC review is typically stressful and difficult to navigate. I just wanted to commend Bernie for her masterful handling of the situation. She speaks authentic truth with wisdom, care and compassion. I am so grateful.
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Review of

Horfield Lodge

from Paul C (Son of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am happy with my Fathers Care at Horfield Lodge where the majority of staff are professional, kind and caring.
Some are exceptional and go out of their way to create a homely environment.
However for £6000+ a month the FOOD provided should be of a much higher standard.
According to my Father it
is frequently undercooked/ overcooked/ bland and lacks fresh green vegetables.
Indeed I take him shopping twice a week to buy fresh food to supplement/ replace his meals. An excellent way to monitor standards would be for senior staff to eat the meals provided so they could experience the many problems.
Reply from Lesley Griffiths, Home Manager at Horfield LodgeThank you for your review and your positive comments regarding the staff at Horfield Lodge; I will pass these on to them.Your comments on the food provided are important to us and we welcome all feedback. The home aims to provide a choice of high standard, nutritious meals. Unfortunately, we have had recent staff changes in the kitchen, which has at times affected the quality of the food served. We have been working very hard to fill the vacancy, and I am pleased to report that we have recently, successfully appointed a new cook and chef manager. Whilst recruitment checks are underway, we have secured an exceptional chef to cover the role. I am aware that the food standards have already improved, and I offer my apologies that you have been dissatisfied with the food service. I am hopeful that this situation is now rectified, and improvements are already noticeable.
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Review of

Horfield Lodge

from Rosalind W (Sister of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister and brother-in-law are at Horfield Lodhe and seem happy & settled.
My sister was concerned that her welcome pack was not available, and when I enquired said it was being updated. To my knowledge, she has still not got it.
I feel the garden on the rooftop does not get the same attention as
interior facilities. Such a shame.
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Review of

Hartcliffe Nursing Home

from Clarie C (Sister of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you come in, you're welcomed and the team can't do enough for you. My sister is well looked after here, and that makes me happy.
Reply from Sara Cryer, Home Manager at Hartcliffe Nursing HomeThank you for your review and kind words. As a team we endeavour to provide a home from home for all residents that stay with us. It's the little things that are so important to people and that's what we aim to capture. I'm happy to see that your sister, and yourselves as her family are pleased with everything the home offers. I will be certain to share your review with the team.
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Review of

Hartcliffe Nursing Home

from Jane P (Sister of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is a resident, and since she has been here, the staff and management team can not do enough for her.
All the staff are very welcoming and always say hello, and always happy to help whenever needed. This place has a very relaxed and comfortable atmosphere and I feel very happy visiting here.
She
is enjoying the food, and so is her family, especially desserts, yummy. :)
Thank you for taking fantastic care of my sister.
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Review of

Hartcliffe Nursing Home

from M T (Son of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, all lovely, food is lovely. Mum doesn't do activities, but they look great.
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Awards / Recognitions (9)

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