Care Homes Owned by MHA in Norfolk

From the moment I arrived everyone was very welcoming & friendly. my room suited my needs as I was there for 4 weeks for respite. The staff were kind & considerate & the hairdresser very sociable. The food was good, & hot. I have no reservations on recommending this home and will be going back for 2 weeks respite in the summer.

Mum stayed at Cromwell House for respite after a fall. The moment she arrived was welcomed with friendly smiles. Cromwell House had a lovely feel about it. The food according to Mum was very good. Mum stayed for 4 weeks and the transformation on how she looked was so good. Highly recommend Cromwell House.

Cromwell House is a friendly place wtih care and help when needed from devoted carer's. Sometimes the tea trolley arrives a bit too close to meal times. I invited two friends to stay with me and have lunch on day and was somewhat disappointed to find out the cost was £9.20 each! Thats without the wine!! A little steep.

Dad has been in Cromwell House for nearly 2 months. His care has been exemplary in every way and I cannot praise the staff more highly. They have looked after every physical need and everything is done with a smile and patience. Dad is very complimentary about everyone and also really loves the meals which he says are of hotel standard! This is a truly excellent care home and I am so delighted Dad is now there permanently. Activities are also lovely. He joins in everything he can.

My stepmother has been at Cromwell House for 6 years.She has been well looked after by the staff.On the few occasions I have been able to visit I have found the staff very friendly and helpful.For her 100th birthday the staff made it a day to remember with food bunting and music.

The staff are very caring and considerate to her needs and communication is excellent . The care team are professional and provide excellent levels of support . Management also provide excellent and professional liaison with our family and respond to any queries promptly . We are very happy to have chosen Cromwell House to support the needs of my Mother and would recommend to others .

Welcoming and friendly staff and residents. Interesting range of activities on a very regular basis. Traditional home cooking. Cromwell House feels safe and caring. Many staff have been there for years, which suggests it is a happy place to work.

Spending 6 weeks in Cromwell House after leaving hospital to recover from a broken hip. From day one I was given first class treatment & I could not have asked for more. Everybody helped me to get back on my feet. I am 90 years old & I was given the most wonderful time whist in Cromwell House. My 102 year old mother spent 6 years in Cromwell House so I knew the wonderful care I would be given. Fantastic staff.

Staff helpful and friendly. Good atmosphere in home and good accommodation. Been here before & liked it and came back again short term stay, recovery from operation. Food excellent & things, events to attend. Would recommend.

A lot of weight is taken off my shoulders as I know she is safe and being well looked after.

During my numerous visits, I have found the staff to be friendly, attentive and courteous to the needs of my mother. The home has a good variety of activities planned each week and supports a program of church services. I get the impression that my mother is enjoying her time at Cromwell House.

I have enjoyed my stay here.

I have had a stroke and can only use left hand so cannot do many crafts. I enjoy painting and use of desk in conservatory. I love the garden and views.

Everyone is always very pleasant when we visit. In this modern day and age, I don't think the rooms are very satisfactory, and they are not en suite as the web site says they are. There is only a shower in the extension rooms, not the majority of the rooms.

Our Mother was a resident at Cromwell House for the last year of her life. She settled into life at Cromwell very well and appreciated the kindness and patience of the staff. She enjoyed the activities and learned carpet bow Mum loved to chat with other people and always found someone to talk to if she felt lonely. The staff were so helpful in meeting all her needs. Mum gradually deteriorated and the staff ensured she was always comfortable and pain-free. She died with great dignity and the staff were so attentive - they could not have had better care.

My Mother stayed at Cromwell House for one-week of respite care. She was very happy with every aspect of her stay. We would recommend this care home, in particular for the caring attitude of the staff and the beautiful atmosphere and lovely garden.

The expertise and compassion shown, particularly by the night carers, at the end of her life were so important to us. She was treated with respect, even after death.

Cromwell House is a friendly, caring home with a lot of dedicated staff. Residents feel part of a family and are able to participate in lots of activities if they wish. They appreciate the Christian services of worship.

After sustaining a fall and fracturing her hip my 86 year old stepmum was transferred from hospital to Cromwell House. The care and support she received was fantastic. All the staff I met were friendly and kind and seemed genuinely interested in the residents. Nothing was too much trouble. Management were awesome. Thank you so much.

I am happy and well settled in the home and it is a friendly and happy place to be.