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Care Homes Owned by MHA in Hertfordshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by MHA in Hertfordshire

Only the locations & reviews in Hertfordshire for MHA are showing below.

View the details of all 72 locations (with 5730 reviews) owned by MHA

MHA Locations in Hertfordshire (2)

 - Browse 2 Care Homes owned by MHA in Hertfordshire
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Elmside
Elmside Walk, Hitchin SG5 1HB 
9.8 75 reviews
Elmside, Hitchin, Hertfordshire
"Mum was extremely reluctant to go into a Care Home, but after a couple of respite stays, she was happy to move in permanently. The reason…"   Read all 75 reviews
  • from £1,457 / week
  • 69 Rooms
Location Type Care Home

Located in the picturesque town of Hitchin near Stevenage and just a short stroll from the town’s lively centre, MHA Elmside provides residential and dementia care for 69 residents. The home is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Trembaths
Talbot Way, Letchworth Garden City SG6 1UA 
9.7 68 reviews
Trembaths, Letchworth Garden City, Hertfordshire
"Trembaths... a wonderful home with staff that do a 100% job all day everyday. When visiting daily nothing is too much trouble as all staff…"   Read all 68 reviews
  • from £1,384 / week
  • 51 Rooms
Location Type Care Home

Located in Letchworth, MHA Trembaths holds a special place as the first nursing home opened by MHA in 1989, setting a trend as the first care home in the UK’s first garden city. The home provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

MHA Reviews in Hertfordshire (143)

9.7

MHA has a Group Review Score of 9.7 (9.672) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MHA must have a Review Score.

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Review of

Elmside

from Alyson S (Daughter of Resident) published on 1 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was extremely reluctant to go into a Care Home, but after a couple of respite stays, she was happy to move in permanently. The reason for her change of mind were the staff- they are helpful, friendly, caring, kind and above all professional. She was so impressed that even after a short stay, they
all knew her name and she always got a warm reception.
Now she is a permanent resident, she is enjoying her new life because there are so many varied daily activities to attend; crossword club, quizzes, flower arranging, etc., as well as having her nails done weekly!
For us as a family, we are reassured she is being well looked after; we get updates of her regular weekly doctor's visit and any issues. Whenever we visit, we get a warm welcome from all the staff and can see firsthand how caring they are towards the residents.
Elmside is well run by the managers who not only set the lovely tone and atmosphere but are efficient in dealing with any queries and concerns.
Reply from Violeta Latviene, Home Manager at ElmsideThank you so much for your review and kind feedback. It is always lovely to hear that we have made a difference, even in a small way. We are really pleased to hear that the staff were helpful and caring. This is what our service is all about - ensuring residents and families feel supported, reassured, and confident in the care being provided. Many thanks again for taking the time to share your feedback.
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Review of

Trembaths

from Ken F (Husband of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Trembaths... a wonderful home with staff that do a 100% job all day everyday. When visiting daily nothing is too much trouble as all staff work well as a team. And in a professional maner. All the family regard Trembaths as an extended family. Thank you.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for your lovely comments. We try our best to uphold the values of our organisation. The feedback will be passed on to all members of our team.
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Review of

Trembaths

from Thomas C (Husband of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been here for a few years and I must say that she is very well care for. Staff and management are very kind to me. I am even served snacks when I visit. Wonderful!
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for your lovely comments. We try our best to uphold the values of our organisation. The feedback will be passed on to all members of our team.
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Review of

Trembaths

from Joanne W (Niece of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing! From the moment my aunt was here. She was happy, well looked after and nothing was to much trouble. Even making some of her wishes came true, to play a harp, have a tatoo (fake). We are always made welcome. The place is spotless and so homely.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for this lovely review. We are thrilled about your positive experience. This will be shared with all our colleagues, as we try our very best to uphold the values of our organisation.
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Review of

Trembaths

from Christine D (Sister-in-law of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing place, I've been in a few to visit people my sister in law is well looked after and happy. I only hope theres a space for me when my time comes to be cared for. Excellent.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for this lovely review. We are thrilled about your positive experience. This will be shared with all our colleagues, as we try our very best to uphold the values of our organisation.
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Review of

Trembaths

from K C (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Trembaths after being in hospital (she was/is very ill) I live 2 hours away. Mum was fast tracked, she is on end of life. 24 hours of mum coming to Trembaths mum become more her old self and mum says she can't get over how nice the staff and people are (they are helping more than they
know) I for one thank them for letting mum have what ever time she has left, she has loved it. I hear her laughting (when geos with other for lunch (when she can) and I go home relaxed in the face mum is well looked after.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for taking time to share your positive experience. We are thrilled to hear that your mum is happy and that we have exceeded your expectations. This will be shared with our team.
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Review of

Trembaths

from Carolyn D (Sister of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for tender loving car Julia receives. Nothing too much trouble. I know top care being given. A lovely place to live. Well recommended. Thanks again.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for this lovely review. We are thrilled that your family is having a great experience with us. Your ongoing support is invaluable to the team and it will make their day.
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Review of

Elmside

from J T (Wife of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant environment.
Staff all helpful and approachable.
Reply from Violeta Latviene, Home Manager at ElmsideThank you for your feedback. It is very much appreciated. If you would like to discuss this in more detail, please do not hesitate to contact the Home Manager to provide further feedback, as this helps us learn and improve our service.
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Review of

Trembaths

from Alison C (Daughter-in-law of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum-in-law came to reside at Trembaths in February 2026. The care she receives is outstanding, very person centred. All staff show care, compassion and commitment in their roles. We, as a family, are reassured that mum is safe and secure and her needs are all being met, even wen she requests a different
meal choice or a piece of furniture in her room, this is always met with a willingness to achieve her wishes.
Reply from Renaud Sockalingum, Home Manager at TrembathsIt is always reassuring to know that we try our best everyday to ensure positive outcomes for our residents. Thank you for this lovely review, which will be shared with the team.
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Review of

Elmside

from Clare L (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother settled quickly into the home and still feels settled two years on. The staff are friendly, welcoming and are upbeat when I visit, and I know mum says she is well looked after.


They have activities each week and she is taken to church every Sunday, where she has been a member for many

many years. She enjoys it when there are enough staff to take her out for a walk.


Mum likes her room and is appreciative that it has be decorated with her own personal possessions to make it feel more like home.

Reply from Violeta Latviene, Home Manager at ElmsideThank you for taking the time to write this lovely review which I will share with my team. We're so pleased that your mum is enjoying life at Elmside. She is a wonderful lady and such an active part of our Elmside community, it's an honour and privilege to care for her.
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Review of

Trembaths

from Mark B (Son of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Our experience with this home has been extremely poor. One star feels generous given the number of issues we have had to raise and the formal complaints we have had to submit. Across multiple areas of my mum's care, we saw repeated failures in communication, basic care and record keeping. The provider
has even admitted by email they "cannot guarantee the accuracy of every entry made" in their own records, which raises serious concerns about safety and oversight.
We also found contradictions between what staff told us and what was written in care plans, especially around nutrition, capacity and daily care. These inconsistencies made it impossible to trust that my mum's needs were being properly understood or met. On several occasions, we discovered serious issues ourselves rather than being informed.
Families rely on care homes to provide safe, consistent, transparent care. That has not been our experience. My advice: Look elsewhere.
Reply from Mandy Carey, Area Manager at TrembathsWe are sorry you feel this way about the care your loved one received as it is a different experience to other reviewers.
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Review of

Trembaths

from Patricia S (Wife of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband John had a short but most enjoyable stay at this lovely care home. The staff and management were very friendly and caring. He was involved in all the entertainment. The food was excellent.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for this lovely review, which will be passed on to our team members.
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Review of

Trembaths

from Elizabeth K (Friend of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my friend from time to time when possible. I feel that she is well looked after and the care is good. She wonders a lot, but is observed and with care and dignity.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for this lovely review, which will be shared with the rest of the team.
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Review of

Trembaths

from Margaret J (Friend of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I write as a visitor. Although my Husband spent 2 years in this same care home, he had dementia and was always treated with respect. I cannot speak too highly of it. Recently my friend was admitted as she is elderly and unable to cope at home. I am pleased to say that she is very pleased with the care
she receives and she does look so much better in herself.
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Review of

Trembaths

from Zena N (Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved into Trembaths Care Home three weeks ago. I am ninty one and recovering from a hospital stay and time in my own home. I only had use of my right side. Due to the first class care I have received I have slowly recovered use of my left side and I am slowly learning to walk again. I can only say
I am happier then at any other time since my illness. This care home is first class people who work here are skilled and kind, my every wish is granted. I've been helped in every way possible, my dads are filled with activities I enjoy especially the music. All my medical needs are taken care of and my visitors welcomed, I cannot speak to highly of this wonderful resource.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for this lovely review. I will ensure this is cascaded to all team members. It is invigorating to receive such lovely comments and on behalf of the home we thank you.
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Review of

Trembaths

from Marian Y (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Trembaths for nearly two years since being discharged from hospital in need of nursing care and 24-hour oxygen. The care she has received at Trembaths has been exceptional, and her underlying medical conditions have been, and are being, managed to an exceptional standard. She joins
in with all activities, despite being in a wheelchair and on oxygen. She also enjoys the company of the other residents, the care staff and volunteers. Trembaths is a top-class nursing home which I would recommend to any prospective resident.
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Review of

Trembaths

from J S (Wife of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Trembaths for 2 years. The staff are excellent, very caring towards the residents and supportive to their families. My husband was admitted to the hospital in December and after a 4 week stay returned to Trembaths, where staff have done an amazing job returning him
back to his old self.
Reply from Renaud Sockalingum, Home Manager at TrembathsWe appreciate your lovely comments, which will be shared with all our team members.
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Review of

Trembaths

from S W (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, communication, always helpful.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for this wonderful review. This will be gratefully passed on to all our Trembaths team members. We all appreciate your dad's regular visits and we are so happy that he also feel part of our family here.
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Review of

Trembaths

from R G (Sister of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well when I heard how much the monthly fee was I was stunned. However, having visited Trembath on two occasions, I think it is money well spent. The food is good, tasty and well cooked and smells delicious. All the staff that we saw were polite, cheerful and absolutely care for their clients. The care
home manager is brilliant, very easy to chat to, he took us on a trip round the home, including the dementia suit. It is so well set out. Very peaceful. Nicely dedocrated and the clients are obviously settled.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for such a lovely review. We are truly grateful and rest assured that this will be shared with all our team members; this will make their day.
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Review of

Trembaths

from L H (Wife of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Trembaths is an excellent care home, the staff are extremely kind to both family and those in their care. I am pleased to say the food has improved very much although it could still do with more improving. Activities are limited and could be looked to see if different things could be included. Management
is excellent and always ready to help family.
Reply from Renaud Sockalingum, Home Manager at TrembathsThank you for taking time to complete this review. This will be shared with all members of our team who work so hard to enable our residents to live later life well. I will also review your comments regarding the food and activities.
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Awards / Recognitions (9)

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