MHA in Derbyshire | 3 Care Homes

Review of
Willowcroft
from C G (Daughter of Resident) published on 25 July 2025

Submitted via Website • Report

Overall Experience

Wonderful care for Mum right up to the end of her life. Also cared for her family as well at that sad time. Her two years here were happy and fulfilling. Staff were friendly and helpful and the place is kept spotless.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Willowcroft
from K F (Daughter of Resident) published on 21 July 2025

Submitted via Website • Report

Overall Experience

My mother lived with dementia at Willowcroft in a kind and caring environment. The staff did their best to create a feeling of home while maintaining the dignity of the residents. Mum joined in with most of the activities and enjoyed the entertainment on offer. She particularly enjoyed the visits

from the therapy dogs that visited Willowcroft. Mum was able to attend the Sunday services held at the home which was important to her. There is a choice of home cooked meals, and snacks are available during the day. A continuity of the staff helped my mother as the staff were familiar to her. Mum was given end of life care in her own room at the home, which was exemplary. My sister and I were accommodated at the home at the end of Mums life. There is a great awareness at the home that family and friends are looked after as well as its residents.

Reply from Vicky Humphrey, Home Manager at Willowcroft

Thank you for your lovely review. It is nice to hear how positively the team impacted your mum's day to day life. Looking after your mum and the rest of the family was our pleasure.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Willowcroft
from Michelle R (Sister-in-law of Resident) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience

This wonderful care home as transformed my brother in law's life.The care he receives is outstanding form personal care to freshly laundered clothes. The food is just fabulous, proper home cooked meals. In fact he has put weight on. Nothing is too much trouble for the staff who always have a smile on

their faces.Thank you.

Reply from Vicky Humphrey, Home Manager at Willowcroft

Thank you for your review, your brother-in-law is a pleasure to care for and a true gentleman.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Moorland House
from Jeff R (Son of Resident) published on 10 June 2025

Submitted via Website • Report

Overall Experience

Overall standard was acceptable

Listed below where I feel improvements could and should be implemented:-

Leak in Mothers Bathroom on arrival Surely a Pre Occupancy " Check List" would be useful to avert such issues and it took days to rectify said leak from the WC- created a H&S issue as large

floor areas had standing water

Biggest surprise on leaving ""NO EXIT DOCS" as a result Mother didn't get her Petty Cash returned and she left with her panic alarm under her clothing, necessitating a special trip to sort / return

Some of the food Mother struggled to cut up (she won't raise a hand and ask for help) so carers for me should be more vigilant during mealtimes and note and action those struggling

Mother much enjoyed the " Activities" and Tuesdays time with the Chaplain and her Service
Very surprised that as I assume strong link MHA to the local Methodist church that plans to get residents on Sundays there wasn't
far better organised (no transport, not enough carers to attend)

Reply from Shirley Reece Johnson, Home Manager at Moorland House

Thank you for the time you took to complete a review for Moorland House; this is much appreciated.We always strive to ensure that we deliver the best quality service that we can and are committed in providing a safe and secure home for all residents that reside with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Willowcroft
from G R (Daughter of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

What a relief it was to find this place! Once I'd looked round, I was convinced that this was the answer to my problems! Mum is safe, cared for and fed better than I could manage. She still asks to go home, but I know she's better here and is settling well.

Reply from Vicky Humphrey, Home Manager at Willowcroft

Thank you for your kind words, we're really pleased that mum is settling in well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maple Leaf House
from R G (Husband of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

My wife entered Maple Leaf about 6 weeks ago following a stay at Kingsmill hospital following a fall which broke her left hip. She had eaten very little with very poor movement. Since arriving at Maple Leaf she has improved in general health very well. She is now more mobile, her eating has improved.

She looks better in herself. This is down to the care of the staff and the general ambience of the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Willowcroft
from S M (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

Mum's been living at Willowcroft for 2 months now. Well led by the management team, the staff are supportive and show genuine kindness. Lots of activities to keep residents happy and the meal choices are good too. I know my mum is safe in their hands. Which has given the wider family much comfort. Well

done Willowcroft.

Reply from Vicky Humphrey, Home Manager at Willowcroft

Thank you so much for you're lovely review. We are so pleased Mum has settled in so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Willowcroft
from P W (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Mum has recently died after living at Willowcroft for many years, moving from the residential to the dementia side part way through. She has always been treated with care and respect. All staff work hard to make Willowcroft feel like home, and this is apparent as soon you walk through the front door

- it has such a welcoming atmosphere. Not only have staff cared for Mum, but they have supported me. They always have time to listen and provide comfort for residents and relatives. The low staff turnover has meant that staff knew Mum very well and this gave me great confidence in their care. During the time that it was clear that Mum was dying, the care Mum and I received was exceptional. We were so well looked after and felt genuinely loved. Willowcroft is purpose-built with good-sized rooms, corridors and public areas that feel bright and airy. It is very well run and staff achieve the balance of being professional but also friendly and caring. I would recommend this home very highly.

Reply from Vicky Humphrey, Home Manager at Willowcroft

Thank you so much for your glowing review. Your Mum was a wonderful lady and both you and she will be missed terribly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Willowcroft
from Gail L (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Wonderful home and facilities, the staff go above and beyond to make my mother feel settled and comfortable. She is extremely well looked after and would recommend this home for anyone's loved one.

Reply from Vicky Humphrey, Home Manager at Willowcroft

Thank you for your kind words. It is a pleasure caring for your mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maple Leaf House
from A N (Wife of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy with the care of my husband at Maple Leaf House. The staff appear and make you feel like one of the family there. They are kind and caring to the patients. Also, I am made very welcome every time I go. It is a great relief to me knowing he is taken care of, fed lovely food and kept clean

along with his room. The staff and management are all very approachable and attentive. They try to stimulate everyone with activities and entertainment. No fears about security. A great place for dementia people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maple Leaf House
from S W (Relative of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience

I am always delighted to visit Maple Leaf. The welcomes are always second to none. I rarely announce my visit and I am content to see my relative looking clean, well cared for and dignified. The manager's door is always open both physically and metaphorically reassuring me that any worries I have will

be listened to and acted upon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Willowcroft
from Jillian C (Civil Partner of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience

This is a sad day for me today as we say goodbye to Willowcroft. My partner came here in May 2024 but unfortunately her complex medical needs can no longer be met by Willocroft as she now requires nursing care. However, I have to say a huge thank you to everyone at Willowcroft particularly those in

Arkwright wing and management. Their dedication, care and support throughout some very difficult and challenging situations were handled with professionalism and kindness. It is a lovely well-run home and I have no hesitation in recommending it to anyone who is looking to place a loved one in very capable and caring hands. Keep up the good work.

Reply from Vicky Humphrey, Home Manager at Willowcroft

Thank you for your kind words, your partner is such a character. We will miss both of you. Please remember to visit us. We hope your partner settles into her nursing placement.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maple Leaf House
from K P (Wife of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been a resident at Maple Leaf House for over three years. To him, this is home and he is happy and secure here. He recently had a week in hospital which left him stressed and unhappy. It took his carers and the staff a couple of weeks to resolve his confidence and his security but he

was soon smiling and happy here again. He loves the activities, especially the one-to-one music therapy he has been having and also the group music therapy sessions. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maple Leaf House
from K B (Daughter of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience

Since my mum has been in care, my overall experience has been very good. The staff have been excellent with Mum's care. They always inform me with all the information that needs to be passed on. Mum is on a blended diet and all meats are well presented on the plate for Mum. I couldn't ask for a better

care home.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you so much. I will share this with the team and if there is anything else you need form us, please let me know.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maple Leaf House
from M M (Daughter of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience

The staff are marvellous. The care for my mother is wonderful. Very caring and helpful. Couldn't ask for a better care home.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you so much for your kind words, I will ensure this is shared amongst the staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maple Leaf House
from Rachel S (Daughter of Resident) published on 6 August 2024

Submitted via Postal Card • Report

Overall Experience

Dad has been a resident for the last two years. During this time, the fantastic staff have gone above and beyond to make Dad feel comfortable, happy and safe. They have worked hard to understand and be empathetic to his individual needs. He and the other residents are stimulated daily by the amazing

activities on offer, Dad loves a dance and a sing-a-long! His "seize the day" treat was wonderful! The whole team made him part of his grandson's wedding day by hosting a very special afternoon tea for family and residents! Wonderful memories!

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you so much for your review; I will ensure this is shared amongst the team and, as always, if there is anything we can do please let me know.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maple Leaf House
from David F (Regular Volunteer) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

Maple Leaf is an excellent care home because the staff are all experienced. They are dedicated and caring and treat the residents with dignity at all times. Irrespective of their titles and responsibilities they work as a team. I have been to their care home as a visitor in the past and in my opinion

Maple Leaf is better than those by a mile. The furniture and the internal doors have recently been upgraded.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for your review, I will share this with the team, and thank you for all the help you give the home when visiting.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maple Leaf House
from Beverley R (Daughter of Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been in Maple Leaf House for over 2 1/2 years now and I am very happy with the way she is taken care of by all the staff at Maple Leaf. I know she is safe and getting food and drink whenever she needs - and she loves her cuppas. The staff are so good with her, they encourage her when she

needs it, but if she doesn't want to do something then they never force her. She loves the activities and the musical therapy. I always feel happy leaving because I know my mum is happy and safe too.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for your review, I will ensure this is shared with the team. Please let us know where improvements can be made to enhance your overall experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maple Leaf House
from P G (Wife of Resident) published on 18 July 2024

Submitted via Postal Card • Report

Overall Experience

Maple Leaf House gives excellent service to my husband (and other residents). He has been here for 3.5 years and has received wonderful care. Also, the staff are brilliant in caring for families too. Well done in everything they do.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for the lovely feedback. I will ensure your comments are passed on to the team. Everyone works so hard to provide the best service to our residents and their families. Please do let us know if we can do anything further.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Moorland House
from Sally F (Daughter of Resident) published on 10 July 2024

Submitted via Website • Report

Overall Experience

Our mum began to need more care than her assisted living flat could provide. Having looked at several and asked around, we were lucky to get a room for Mum at Moorland House. The decision to move a parent into a residential care home is not an easy one, but we were unable to cope with her increasing

needs. Mum has been there now for 6 months and we are pleased with her care. The home is responsive, the atmosphere is friendly and welcoming and there is a programme of activities which is good. Her room is spotlessly clean and she has a hairdressing appt each week. Her nails were even painted recently. The building may not look the smartest from the outside but don't let that deter you. There is a warm welcome inside and the friendly carers have the patience of saints.

Reply from Shirley Reece Johnson, Home Manager at Moorland House

We are so pleased that you feel you have chosen the right home for your mother, as we know how difficult the transition can be when moving from your own environment. It is good that your mum takes part in the activities at the home and now we have the collaborative communities we are also introducing and inviting the local community to join us in our programmes at the home. We do strive to make the home as welcoming as possible and the facilities we have i.e. cleaners, homemade foods, and the family-oriented atmosphere add to the ambiance of the home. We hope you and your family continue to enjoy what we have to offer and thank you for your positive comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by MHA in Derbyshire

MHA Locations in Derbyshire (3)

MHA Reviews in Derbyshire (181)

Willowcroft

Willowcroft

Willowcroft

Moorland House

Willowcroft

Maple Leaf House

Willowcroft

Willowcroft

Willowcroft

Maple Leaf House

Maple Leaf House

Willowcroft

Maple Leaf House

Maple Leaf House

Maple Leaf House

Maple Leaf House

Maple Leaf House

Maple Leaf House

Maple Leaf House

Moorland House

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers