MHA in London | 7 Care Homes

Review of
Kenbrook
from Richard G (Power of Attorney of Resident) published on 10 October 2025 Submitted via Website • Report

Overall Experience

Having had recent bad experiences of visiting my aunt in a care home in Devon, I was anxious of being in the situation as POA, when my 2nd cousin Mabel, with double dementia, could no longer look after herself and would need 24hr care.
That anxiety disappeared the minute I walked into Kenbrook Nursing

Care Home. It's a welcoming environment with plenty of room, inside and outside for the various activities they run as well as quiet areas for other times. The management and staff are friendly, knowledgeable and keen to help in any situation. Mabel, before COVID, had been a sociable outgoing person and travelled to London every other day to visit the theatre, museums and her passion, art. Mabel always took a sketch book with her and would come back with stories and tales of people she'd met along the way. I thought we'd lost that Mabel but within a few weeks of Mabel entering Kenbrook, the Mabel we knew is beginning to reappear. Well done Kenbrook

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Review of
Kenbrook
from David S (Nephew of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

The moment you walk into Kenbrook you feel a family feel . Staff whose days can be challenging are so welcoming, kind , friendly and always engaging with families and residents. Many are on first name terms with myself and my aunt as well as others who visit relatives. They are caring , empathetic and

compassionate to the needs of the individuals they care for . We really appreciate the staff from managers to therapists , nurses , cooks and cleaners .
Reassures me my uncle is getting the best care .

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Review of
Hall Grange
from William B (Husband of Resident) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

I with my two sons looked at Hall Grange (having seen several others) for my wife who suffers from dementia, and we were all thoroughly impressed by it including the gardens, the Wilderness and the area adapted for those suffering from dementia. We all agreed it was the place for my wife, and she is

now there, and it has more than lived up to our expectations. It is always very clean, airy and extremely well kept with large well furnished bedrooms. The care staff are vigilant and go out of their way to care for the residents are cheerful, informed and helpful, and I visit virtually every day. It is extremely well run with attention to detail and the set up with the main sitting area adjacent to the dining areas together with alcoves with armchairs encourages the residents to mix and eat together thus providing motivation. There is a good range of activities diverse in nature. However, I do feel there may well be a slight lack of communication to individual residents as to when and what is taking place for many residents I suspect do not read the notice board.

Reply from Abi Williams, Home Manager at Hall Grange

Thank you so much for your kind words and for sharing your experience. We're delighted that Hall Grange has lived up to your expectations and that your wife is settling in well. It's wonderful to hear your appreciation for the staff, environment, and activities. We also take note of your point about communication, and we'll look at ways to ensure residents are kept more personally informed about what's happening day to day.

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Review of
Hall Grange
from Joyce D (Resident) assisted by family/friend published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

There is always something to do.
Always someone to talk to.
Garden is beautiful to sit in.
Staff are very good and helpful.

Reply from Abi Williams, Home Manager at Hall Grange

Thank you for your lovely feedback. We're so pleased you enjoy the activities, the garden, and the support from our team. It means a lot to us to know you feel happy and well cared for.

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Review of
Riverview Lodge
from A M (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

Caring. Friendly. Helpful.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for taking the time to complete this review and for such a positive review. Thank you to for all your support you give to us at Riverview Lodge

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Review of
Hall Grange
from J S (Husband of Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

Excellent home in ideal surroundings. The wilderness is lovely & a real asset! All the staff seem lovely & very attentive, even if sometimes they are a bit stretched!
Music therapy is lovely - for me as well as my wife. Other activities probably happen at times when I am not present. Obviously, in

the dementia area, abilities are very limited.

Reply from Abi Williams, Home Manager at Hall Grange

Thank you so much for your kind words and thoughtful feedback. We're delighted you and your wife enjoy the home, the surroundings, and especially the music therapy. Your comments mean a lot to the team, and we'll continue doing our best to support you both.

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Review of
Riverview Lodge
from Kelavati S (Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

I love my room and the activities I enjoy doing the exercise sessions and bingo. I also enjoy live events organised by activities. The staff are friendly and supportive. I would prefer more variety in the evening meal.

Reply from Anne Fenlon, Home Manager at Riverview Lodge

Thank you for the lovely review and positive feedback . The chef will visit you to discuss your evening choices and additional options for you to choose from. Once again thank you for your time to complete the review.

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Review of
The Meadow
from J T (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

My dad was recently at The Meadow for a month of respite care and was looked after very well while there. The staff were all extremely kind, patient and compassionate, both to him and to our family, and this helped make a difficult situation feel more bearable than it might otherwise have been. They

worked hard to get him involved in activities and to feel a part of the community and we also appreciated how easy it was to get in touch with them about admin or care related issues. The lovely grounds were a great asset, especially when visiting with a young child.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to submit this review, your feedback and kind words are much appreciated and will be shared with the team.

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Review of
The Meadow
from A M (Stepdaughter of Resident) published on 12 August 2025 Submitted via Website • Report

Overall Experience

A relative recently moved into The Meadow - the transition was very well supported from another care home, and he has settled in well. The communication is excellent and we feel very well informed about his health and well-being. There are regular reviews and involvement from a specialist geriatrician

which was really helpful. If there are any issues that need resolving this happens very quickly. There are lots of communal activities and also individual activities e.g. music therapy that all contribute to supporting someone with dementia in a person centred way.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for taking the time to share your kind feedback. We're delighted to hear that the transition to The Meadow was a positive experience and that your relative has settled in well. Our team takes great pride in maintaining clear and regular communication, and it's wonderful to know you feel well informed and supported. We are especially pleased that you value the input from our specialist geriatrician and the variety of activities we offer to promote well-being and person-centred care. Your words mean a great deal to our staff.

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Review of
The Meadow
from Terry M (Friend of Resident) published on 12 August 2025 Submitted via Website • Report

Overall Experience

Visiting my friend who has been a resident for more than a year, I have found all the staff at The Meadow to be very caring, kind and helpful. The home could not have been better for my friend, especially since she changed rooms to one looking out to.the garden. I know that all of us who visit her feel

that she is in the best possible hands.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words. We're so pleased to hear your friend is happy in her new garden view room and that you feel she's in the best hands. Your feedback means a lot to our team.

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Review of
Kenbrook
from Natalie T (Sister of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

Fantastic staff. They really care about my brother's welfare. All the staff are amazing. So happy my brother is living in this care home.

Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your excellent feedback. Your brother is a wonderful character and such a positive influence on the vibe of the home.

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Review of
Kenbrook
from James S (Father of Resident) published on 28 July 2025 Submitted via Postal Card • Report

Overall Experience

The home is outstanding, staff all friendly, helpful, and make all the residents happy. Kenbrook is an excellent place.

Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your positive feedback and appreciation for Kenbrook. It is very satisfying that your son has now settled into the home and his daily interactions with us are providing much pleasure.

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Review of
The Meadow
from Graham T (Brother of Resident) published on 3 July 2025 Submitted via Website • Report

Overall Experience

My brother has been 2 and a half years at The Meadow. His Alzheimer's has progressed in that time. He is now feeling confused and disoriented. The deputy manager and staff have been very helpful in organising twice weekly radiotherapy appointments recently. They have also looked after him through a

lengthy chest infection. I'm thankful we devoted to choose The Meadow. Liaison with GP, local hospital and community services is excellent with weekly team meetings. Visiting friends and relatives have reported that the staff are lovely and helpful and the residents look well cared for.

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Review of
Ryelands
from Shirley R (Friend of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

Friendly, helpful staff at all times. Excellent food, comfortable room especially the bed. Pleasant entertainment, freedom to wander about, medical help whenever required. I will highly recommend Ryelands to all my friends.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

What a lovely review of our service. Thank you very much and it is our aim to continue to make Ryelands a home away from home for everyone with as much independence as can be within safety limits.

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Review of
Lawnfield House
from J L (Daughter of Resident) published on 27 June 2025 Submitted via Postal Card • Report

Overall Experience

I cannot recommend Lawnfield House highly enough. Professionally managed, excellent attention to health and welfare of their residents who are treated with kindness and respect. It's an enormous relief to know that my mother is being so well looked after.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you so much for your lovely review. It really means a lot to all of us at Lawnfield House, knowing that you feel reassured and happy with the care your mum is receiving. We are lucky to have such a wonderful community of residents and families, and your kind words really make a difference to our team.

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Review of
Kenbrook
from Miranda C (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report

Overall Experience

My mother and I were blown away by Kenbrook care home, it's truly amazing. You get a warm welcome as soon as you reach the home. The staff are all amazing and take good care of their patients (our families).
The patients are provided with 24 hour care, they are fed well and always look clean and presentable.

The patients are also very happy, which is extremely important especially for loved ones. Kenbrook has a lovely atmosphere and you feel like you are a part of a family, Kenbrook provide families and patients with event days and the families and patients are able to form bonds.
This care home is truly outstanding and would highly recommend it for those looking for care homes.
Thank you Kenbrook for all you do xx

Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your wonderful review, particularly for highlighting that Kenbrook is a happy place, welcoming and homely. We endeavour to maintain a very family orientated home, and the team will appreciate that this is recognised.

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Review of
Kenbrook
from N C (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report

Overall Experience

After much searching, Kenbrook Nursing Home has become my father's new home, and we couldn't be happier about it! The staff are an absolute pleasure to deal with. They're kind, polite, courteous, and are clearly loved by the residents and other staff alike. When you walk in, you feel the kindness! Then

you have the chickens, the music and art rooms, the bright and welcoming atmosphere and the pretty garden spaces.
Thank God for Kenbrook! They've achieved the perfect place for people to who really need a perfect place to end up.
Thank you a million times xxxx

Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your overwhelming appreciation of Kenbrook, the team and your father's care. The feedback of getting things right will really spur everyone on to maintain the high standards.

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Review of
Kenbrook
from N C (Wife of Resident) published on 26 June 2025 Submitted via Website • Report

Overall Experience

My husband has very special needs and Kenbrook has been a dream come true dealing with him. Its very difficult to let go of your loved one after 5 decades of marriage but the staff have quickly set my mind at rest and I know he is being taken good care of and is happy which is invaluable . The one to

one carers , the nursing staff, the office staff and everyone e I have come into contact with have been absolutely wonderful, and the environment is such a pleasant place to be. I am very grateful and thankful that we have found a place so special.

Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your wonderful review. It is very humbling to see the gratitude expressed for your husband's care. I am glad you feel we are meeting his needs and putting your mind at rest.

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Review of
Kenbrook
from Ellie G (Granddaughter of Resident) published on 16 June 2025 Submitted via Website • Report

Overall Experience

My grandfather resided in the care home for 3 years. The staff grew fond of him as did he to them. Their kindness towards him and their understanding of his individual needs made his last few years comfortable. Importantly Kenbrook made him feel safe, which was a great comfort to us as a family.

My

grandad was quite a fussy/plain eater when he was at home. However when he went to Kenbrook we were surprised at how much he enjoyed eating tasty new foods. He always ate very well there which was originally one of our worries, when making the transition. In short the catering staff done a great job cooking a variety of tasty foods!

From the admin team to all the medical staff there is a real sense of family within the care-home which creates a homily, happy and nurturing environment for not only the residents but for their families. This is often highlighted when events are held in the day room, they make a great effort to engage everyone during national holidays.

Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your review of your grandfather's care. It was a great pleasure to have our unique relationship with him in his final years. Yes, the staff were very fond of him and got to know his needs. He would always kiss our hands to say thank you and look at us very knowingly, so it is very pleasing to know we made a difference to his life.

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Review of
Hall Grange
from E C (Daughter of Resident) published on 9 June 2025 Submitted via Website • Report

Overall Experience

Overall we were happy with the care given. Although the care home is primarily Residential/Dementia it would be good if staff were fully medically trained, which would give peace of mind to both residents and their families.

Activities are good, however entertainment was lacking over the weekends

and Bank holidays. It would be good if staff could encourage residents (where possible) to join in the activities or even to remind them of events planned for the day.

Reply from Abi Williams, Home Manager at Hall Grange

Thank you for your feedback and kind words about the care provided. We're glad to hear you were happy overall with the experience.

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Care Homes Owned by MHA in London

MHA Locations in London (7)

MHA Reviews in London (558)

Kenbrook

Kenbrook

Hall Grange

Hall Grange

Riverview Lodge

Hall Grange

Riverview Lodge

The Meadow

The Meadow

The Meadow

Kenbrook

Kenbrook

The Meadow

Ryelands

Lawnfield House

Kenbrook

Kenbrook

Kenbrook

Kenbrook

Hall Grange

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