Care Homes Owned by MHA in Staffordshire

Our Dad recently passed away after living at Claybourne for 14 months.

As a family, we were initially apprehensive about him moving into care, but we need not have worried. The care that he received was second to none. Claybourne is a community for its residents, and their families, full of warmth and love. Despite being in the later stages of dementia Dad always seemed to be content and happy to be there, and was very well cared for and involved, as much as his condition allowed, in the many activities on offer.

During his final few days, when Dad was on palliative care, the staff looked after him with the utmost compassion and tenderness, and this was extended to the family, too. Nothing was too much trouble for them and they enabled us to stay with him night and day.

Words cannot express our gratitude and appreciation of the management and staff of Claybourne, and we would not hesitate to recommend the home to others.

My mother in law is living here. All staff are friendly and caring they treat her like one of their own. There is always a great selection of activities for the residents. She has thrived whilst she has been there, I can't think of a better place for her to be.

A home from home environment, My grandad is happy and very well cared for. The staff are all very welcoming. My grandad loves the food proper home cooked meals. We have peace of mind now and know grandad is well looked after, thank you all so much

All staff really are incredible in my opinion of the care of my partner,made to feel welcome at all times and plenty communication regarding on going care. Plenty going on for residents to do if they wish .Clean tidy and nice gardens to enjoy .

Having experienced another care home and some weeks in hospital, it has been a relief to settle my mother-in-law into her lovely room at Claybourne. The transfer itself was really encouraging as staff gave us confidence and during our visit we could feel an amazing sense of calm. We have not been disappointed. The staff smile consistently and nothing is too much for them. M-I-L is always dressed well with hair tended to. There is real sense of putting the residents wishes first and a wide variety of activities available, three or more each day! The choice of food at the table is excellent and staff eat with residents meaning relationships are formed and residents encouraged to eat. The airy light building, and gardens which surround, give residents plenty of space and there is no feeling of being trapped. M-in-Law's birthday was only a couple of weeks after arrival and she was already becoming settled despite being unsettled elsewhere. M-in-L has had times when anxious but these have been managed really well. We, the family, feel wonderfully looked after too. Thank you Team Claybourne.

Everybody is brilliant and care really well for my mum. My mum is so happy here and comfortable. The staff really are helpful.

Lately I feel that things are not quite the same as they used to be and maybe the MHA could do with making some improvements.

Our Aunt moved into Claybourne care home last month. After visiting other local homes we realised straight away that this was the place where our aunt would be well cared for. We haven't been disappointed. All the staff are approachable, friendly & most importantly, caring. Our aunt hasn't found it easy to settle into her new home but everyone is so supportive and kind that she is slowly accepting her new surroundings. The home is well laid out and maintained, with residents in each corridor having their own little community but the freedom to visit all parts of the building, as well as the gardens. There are a lot of activities, from music therapy, art and craft, quizzes and lots more and family and friends are always welcome to take part too. It is never an easy decision to put your loved ones into a care home but when you find somewhere as good as Claybourne, you know that you have made the right decision.

My experience as been brilliant as had to put my mum in care due to her health condition unable to walk and stand . I can see my mum really gets on with all the staff and all staff have warmed to her and I genuinely feel she is looked after they all treat her so nice . I would like to thank each and everyone at Briar Hill their so nice

Well when you stay at a place for over 2years that speaks for it self.

Time is taken to know a resident on a personal level.

Briar Hill House is excellent. The staff are patient and caring to residents and relatives alike. A first class service is provided in all areas - nursing, care, kitchen, laundry, housekeeping and so on. Well done and thank you.

Very friendly, welcoming place. Management and all staff ensure my husband is safe and well cared for. The team go over and above, and always do their best to brighten his day. Briar Hill includes family members with the care they provide, and social events that take place. I know, and feel confident he is in the best place to be looked after.

He as been cared for amazingly so much the staff have made us as a family feel like we are able to continue a life knowing he is loved and looked after so are we when we visit

My Mum has been a resident of Claybourne since February 2025. I am bowled over each and every day I visit her with the standard of care, love and respect that all of the staff show to all of the residents. Within a very short time all of the carers, cleaners and kitchen staff all knew my Mum's name. The home has a lovely atmosphere and the Activity Leader soon knows what each resident likes and dislikes. She organises a fabulous entertainment programme including music activities, art and crafts and arm chair exercuse. The Chaplain takes time to get to know all the residents and her twice weekly fellowships are a delight. Thanks to each and everyone of you who make Claybourne a special place.

Since our friend came to permanently live at Claybourne we, as friends of the resident an only praise the care and love we see around all residents. The atmosphere is amazing and we are all treated the same, visitors & residents. The staff work so hard to, from the domestic staff, chef and his staff, management team and of couse the carers themselves. We admire & thank you all for everything you do.

Special humans that we as family could not do without. Our dad is in safe, kind, caring hands.

My aunt was a resident here for over 4 years and passed away recently. Under the helm of the manager and deputy manager she was cared for with love and respect. Every member of staff is part of a jigsaw puzzle there which fits without a piece missing. This includes management, nurses, care assistants, activity coordinators, laundry, housekeeping, the two lovely staff members in administration, the Chaplain, and the head chef and his team in the kitchen department. My aunt was always clean, well looked after, and certainly enjoyed the nourishing, tasty food she was served. When staff approached her, her eyes lit up and she loved them, a response that can't be faked with dementia. Be proud Weston House of the difference you make, in what is probably the worst time in anyone's life if they sadly succumb to Alzheimer's Disease/Dementia. And always be aware of the impact of acts of love and kindness towards residents and their families has on them. God bless.

It's an excellent, well managed, well staffed home from home, it's a big step to entrust your loved ones into residential care but it's been a great decision. I cannot thank the manager and her team enough.

A high standard of care for residents is being maintained at Claybourne, with relatives being informed and kept up to date with any issues or illnesses regarding their loved ones when this is required. Definitely one of the best care homes in the area.