Care Homes Owned by Prime Life Ltd

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Prime Life Ltd
Prime Life Ltd are a respected UK care home provider, combining the benefits of comfortable and homely accommodations with care packages that are expertly tailored to meet the needs of each service user.

All carers are trained to respect the privacy and dignity of residents and the provider remains open to any advances in care or innovative practices that can further the capabilities and satisfaction of residential care.

Prime Life Ltd Locations (58)

58 Care Homes owned by Prime Life Ltd
Tanworth Court Nursing Home

Tanworth Lane, Shirley, Solihull B90 4DD 

8.7 30 reviews
"My Mum was a resident for just over 12 months, unfortunately she passed away just after Easter. I cannot fault the care and compassion…"   Read all 30 reviews
Location Type Care Home

Tanworth Court Nursing Home is a bespoke, newly built nursing home in Solihull that opened its doors in January 2020. The home provides accommodation for up to 60 people who require support in a residential capacity and for those with nursing needs. Tanworth… Read more about Tanworth Court Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 60 Rooms
  • from £1,499 / week
Phoenix Park Care Village

Phoenix Avenue, off Phoenix Parkway, Scunthorpe DN15 8NH 

8.5 53 reviews
"What a relief to find a well organsised, clean and well staffed care home for my mum. She was discharged from hospital 2.5 years ago…"   Read all 53 reviews
Location Type Care Home

The Phoenix Park Care Village is registered to accommodate both nursing and residential clients and comprises three separate care facilities. Hill Top care centre provides care for 77 clients whose needs are associated with the ageing process, with… Read more about Phoenix Park Care Village

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 146 Rooms
  • from £1,286 / week
Fir Close

2 Westgate, Louth LN11 9YH 

8.4 14 reviews
"I was in touch with the Manager from Fir Close Care Home before my sister arrived from hospital, she is a very nice lady. She is very…"   Read all 14 reviews
Location Type Care Home

Fir Close is a thirty-six bed care centre providing for clients whose needs are associated with odl age and, or, dementia, offered in two separate buildings, one of which specialises in intermediate care delivery for clients attempting to return home… Read more about Fir Close

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 36 Rooms
  • from £1,225 / week
Brackendale House

1/3 St Peters Street, Sheringham NR26 8QY 

8.4 3 reviews
"My brother has been a resident since last Summer. He has got a fabulous room with all the facilities he could want. The location is also…"   Read all 3 reviews
Location Type Care Home

Brackendale House is a registered residential unit providing for 14 adult clients, whose needs are associated with mental health. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely… Read more about Brackendale House

  • Care Provided
  • Long Term/Permanent
  • Younger Adults
  • Mental Health
  • Alcohol / Drug Misuse
  • 14 Rooms
Chamberlaine Court

Chapel Street, Bedworth CV12 8PT 

8.3 16 reviews
"Every time I visit my nan, she always seems as comfortable and content as possible in her situation. I am always greeted by friendly and…"   Read all 16 reviews
Location Type Care Home

Chamberlaine Court is a purpose-built 38 bed care centre for clients whose needs are associated with elderly care, mental health, dementia care or physical disabilities. Accommodation is offered in a single room.… Read more about Chamberlaine Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 38 Rooms
  • from £1,349 / week
The Fieldings

Huthwaite Road, Sutton-in-Ashfield NG17 2GS 

8.3 4 reviews
"The Fieldings always feels welcoming when I visit my son. The staff are usually able to have a chat. Sometimes I am aware of the shortage…"   Read all 4 reviews
Location Type Care Home

The Fieldings is a spacious, purpose built home which has been beautifully refurbished. Facilities include 47 single en-suite bedrooms, lounges and dining rooms opening onto the garden and lawn, hairdresser, leisure facilitator and ample parking space.… Read more about The Fieldings

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 47 Rooms
  • from £1,183 / week
Chestnut House

62 High Street, Marton, Gainsborough DN21 5AW 

8.2 11 reviews
"When I first arrived I was terrified I would not fit in but the staff have been amazing and made me feel so welcome and at ease. There is…"   Read all 11 reviews
Location Type Care Home

Chestnut House is a 33 bed residential care centre for clients with needs associated with their mental health. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable… Read more about Chestnut House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Mental Health
  • Alcohol / Drug Misuse
  • 33 Rooms
St Michael's

High Street, Waddington, Lincoln LN5 9RF 

8.1 30 reviews
"Mum spent the last 18-20 months of her life in St Michael's care home where she was very well cared for. The staff do an incredible job in…"   Read all 30 reviews
Location Type Care Home

St Michael's is a newly-acquired care centre, providing personal care for up to forty clients whose needs are associated with old age or diagnosed dementia. The home has all single bedroom accommodation, all rooms have the benefit of an en-suite toilet… Read more about St Michael's

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • 40 Rooms
  • from £1,225 / week
Holmes House

Kenilworth Road, Wigston LE18 4UF 

8.0 11 reviews
"My 96-year-old mother settled down well at Holmes House, she moved when her dementia got worse and she needed a secure home. The staff are…"   Read all 11 reviews
Location Type Care Home

Holmes House provides forty-nine single bedrooms for clients whose needs are associated with old age. Clients may also have needs associated with their mental state, including dementia, a sensory impairment and/or a physical disability.… Read more about Holmes House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • 49 Rooms
  • from £1,225 / week
Lowfield House Nursing Home

39 Cornwall Street, Kirton-in-Lindsey, Gainsborough DN21 4EH 

8.0 5 reviews
"Emergency respite was required for my daughter. I did not know what I was to step into for my daughter's first time stay in adult care. I…"   Read all 5 reviews
Location Type Care Home

Lowfield House Nursing Home is a twenty-one bed community-based nursing home, providing for clients with needs associated with a learning disability or physical disability. All PrimeLife care services place respect at dignity at the core of their… Read more about Lowfield House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • 21 Rooms
Mill House Care Centre

15 Mill Road, Great Ryburgh, Fakenham NR21 0ED 

8.0 15 reviews
"Nanny has been cared for at Millhouse since June 2021 -needing care with a diagnosis of Alzheimers. As a Family we can honestly say that we…"   Read all 15 reviews
Location Type Care Home

Mill House Care Centre is a thirty-three bed care centre offering care to clients with dementia and who have needs associated with old age, the building is discreetly separated into two separate units known as Mill and Mallard.… Read more about Mill House Care Centre

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Physical Disability
  • 44 Rooms
  • from £1,286 / week
Westerlands Care Village

Elloughton Road, Brough HU15 1AP 

7.5 24 reviews
"I visit Mum regularly at Westerlands and always find the staff and management team most welcoming and helpful/friendly and more importantly…"   Read all 24 reviews
Location Type Care Home

Westerlands Care Village is registered to provide accommodation to residential, Dementia and residents who require 24/7 support. Westerlands Care village also supports end of life care and to support with all your loved ones needs. The site comprises… Read more about Westerlands Care Village

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 62 Rooms
  • from £1,286 / week
Lutterworth Country House Care Home

2 Ashby Lane, Bitteswell, Lutterworth LE17 4LS 

6.9 14 reviews
"I have two parents staying at this care home and found the experience and transition between "parents home" to care home was "understood".…"   Read all 14 reviews
Location Type Care Home

Situated in the peace and tranquillity of the Leicestershire countryside, Lutterworth House can be found in the small parish of Bitteswell, approximately two miles from the centre of the attractive village of Lutterworth. Despite its rural location,… Read more about Lutterworth Country House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 66 Rooms
  • from £1,225 / week
Acorn Close

2 Cotton Mill Crescent, Shepshed, Loughborough LE12 9DR 

3.5 4 reviews
"All staff are friendly, helpful and approachable. The rooms are good, communal areas are easily accessible and kept clean.…"   Read all 4 reviews
Location Type Care Home

Acorn Close is a 23-bed care home all with single en-suite accommodation, providing for clients whose needs are associated with mental health together with a provision for clients with learning disabilities.… Read more about Acorn Close

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Alcohol / Drug Misuse
  • 23 Rooms
Oval House

Gooding Avenue, Braunstone, Leicester LE3 1JS 

10 reviews
"Following the sudden and unexpected need for my mum to require 24-hour nursing care, I was apprehensive and worried about her going into a…"   Read all 10 reviews
Location Type Care Home

Oval House provides for 22 clients whose needs are based on their mental health with a view to preparing them for a future living in the community. Accommodation provided is finished to a luxury standard and are all single rooms.… Read more about Oval House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 24 Rooms
  • from £1,000 / week
Beechlands

28 Central Avenue, Clarendon Park, Leicester LE2 1TB 

10 reviews
"The staff should keep doing what they are going, They have provided me with excellent support and I am looking forward to moving into my…"   Read all 10 reviews
Location Type Care Home

Beechlands is an eighteen-bed residential unit, providing for clients whose needs are associated with their mental health. The home is also able to offer limited placements to clients with associated learning disabilities or physical disabilities.… Read more about Beechlands

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 18 Rooms
Welholme Road Care Centre

3 Welholme Road, Grimsby DN32 0DY 

9 reviews
"The care here is exceptionally good. It is clean, very caring and extremely friendly at all times. I can come and go as I please and the…"   Read all 9 reviews
Location Type Care Home

Welholme Road Care Centre is a sixteen bed residential unit providing social care packages to adult clients with mental health needs, the accommodation is fully adapted for clients with physical disabilities. The unit can cater for clients with the potential… Read more about Welholme Road Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Physical Disability
  • Mental Health
  • Alcohol / Drug Misuse
  • 16 Rooms
Stoneygate Road Care Centre

50 Stoneygate Road, Leicester LE2 2AD 

9 reviews
"My great auntie went to Stoneygate Oaklands Leicester for two weeks while stuff was being sorted out at her old house for her return. After…"   Read all 9 reviews
Location Type Care Home

Stoneygate Road Care Centre offers nineteen places in total for adult clients whose needs are associated with mental health, four of these placements are within semi-independent living apartments, focusing on promoting independence.… Read more about Stoneygate Road Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 23 Rooms
1 Old Station Close

Shepshed, Loughborough LE12 9NJ 

8 reviews
"My brother was recently transferred to Old Station Close from his previous placement, and not before time too. The positive change in him…"   Read all 8 reviews
Location Type Care Home

1 Old Station Close is a purpose-built residential care home registered to provide for individuals with needs associated with mental health and learning disabilities. The home has twenty-one ensuite bedrooms across three group living units.… Read more about 1 Old Station Close

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Mental Health
  • Alcohol / Drug Misuse
  • 21 Rooms
Southfield House

Albert Street, Brigg DN20 8HU 

7 reviews
"I have lived in Southfield House for 22 years, and I have no complaints whatsoever, and there is always an open-door policy here, which I…"   Read all 7 reviews
Location Type Care Home

Southfield House is a fourteen-bed residential unit providing social care packages to adult clients with mental health. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable… Read more about Southfield House

  • Care Provided
  • Long Term/Permanent
  • Younger Adults
  • Mental Health
  • Alcohol / Drug Misuse
  • 14 Rooms
Stoneygate Oaklands

328 London Road, Leicester LE2 2PJ 

6 reviews
"The service and care at Oaklands are second to none. The team are superb and the support they offer to families is exceptional. The team go…"   Read all 6 reviews
Location Type Care Home

Stoneygate Oaklands is a 42-bed care centre providing for clients with mental health issues. All accommodation is offered in a single room format.… Read more about Stoneygate Oaklands

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 44 Rooms
  • from £1,127 / week
White Acres Care Centre

15 Leicester Road, Shepshed, Loughborough LE12 9DF 

6 reviews
"As soon as you enter the large day room you are aware of a warm, friendly and happy atmosphere. Everyone I know who has visited has been…"   Read all 6 reviews
Location Type Care Home

White Acres Care Centre is a twelve-bed residential unit providing social care packages to clients with learning disabilities. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely… Read more about White Acres Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • 12 Rooms
Byron House

104 Drummond Road, Skegness PE25 3EH 

3 reviews
"Staff are always very helpful and keep in touch. Byron House is always lovely and clean. Always offered a drink when visiting.…"   Read all 3 reviews
Location Type Care Home

Byron House is a residential care centre, providing for twenty-three clients over the age of eighteen whose needs are associated with their mental health. All PrimeLife care services place respect at dignity at the core of their provision, combined… Read more about Byron House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Mental Health
  • Alcohol / Drug Misuse
  • 23 Rooms
Island Place

Gooding Avenue, Braunstone, Leicester LE3 1JS 

2 reviews
"He has been looked after well. Medication is given regularly and the food is very good. He is quite happy in this environment. He has put…"   Read all 2 reviews
Location Type Care Home

Island Place 39 places, offering accommodation in 10 self-contained flats. Island Place provides care for clients whose needs are associated with mental health issues, with an emphasis on supporting clients to retain a degree of independence.… Read more about Island Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 39 Rooms
Glengarriff House

8 King Street, Market Rasen LN8 3BB 

2 reviews
"In my experience, Glengariff has always been brilliant, with regular contact and updates recieved. Staff go above and beyond to find…"   Read all 2 reviews
Location Type Care Home

Glengarriff House is a fifteen-bed community based care home providing for clients with learning disability needs and associated challenging behaviour. All PrimeLife care services place respect at dignity at the core of their provision, combined with… Read more about Glengarriff House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • 18 Rooms
Cherry Tree Lodge

133 Macaulay Drive, Lincoln LN2 4ET 

2 reviews
"My brother's care is excellent. He's so happy here and the staff are so polite and friendly. The home is so clean - brilliant work - thank…"   Read all 2 reviews
Location Type Care Home

Cherry Tree Lodge is a nineteen-bed nursing home providing care packages for clients whose needs are associated with learning disabilities. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits… Read more about Cherry Tree Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • 19 Rooms
South Street Care Centre

32 South Street, Sheringham NR26 8LL 

1 review
Location Type Care Home

South Street Care Centre is a unitised provision providing for a total of nineteen clients in small groups, whose needs are associated with mental health. Services range from long stay care, respite care, through to rehabilitative care.… Read more about South Street Care Centre

  • Care Provided
  • Long Term/Permanent
  • Younger Adults
  • Mental Health
  • Alcohol / Drug Misuse
  • 21 Rooms
The Mews

Ratcliffe Road, Stoneygate, Leicester LE2 3TE 

Location Type Care Home

The Mews in Leicester offers high quality care to its residents. Care home residents receive care and support with dignity and respect. Skilled staff support residents and offer them a wide range of stimulating social activities.… Read more about The Mews

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 5 Rooms
  • from £1,400 / week

Prime Life Ltd Reviews (1294)

8.8

Prime Life Ltd has a Group Review Score of 8.8 (8.836) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Life Ltd must have a Review Score.

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Review of

St Michael's

from Steve R (Son of Resident) published on 5 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent the last 18-20 months of her life in St Michael's care home where she was very well cared for.
The staff do an incredible job in very difficult circumstances and we will be forever grateful .
Reply from Lydia Gardner, Manager at St Michael's
Thank you for your kind words. It was pleasure to look after your mum. From Everyone at St Michael's.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Review of

Seacroft Court

from A M (Son-in-law of Resident) published on 2 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum-in-Law moved into the home earlier this year and has settled in very well. She enjoys the food and the wide range of activities on offer. There is a choice of rooms for her to sit in, including a large TV lounge and a quiet library room. She also has her own private en-suite room, which is very
comfortable. The staff are very caring, respectful and professional.
Reply from diane Smith, Director at Seacroft Court
Thank you for your kind words and for taking the time to complete this review.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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Review of

The Old Rectory

from K M (Son of Resident) published on 1 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
The Old Rectory at Stickney, Lincs, has been caring for my mother, for the better part of three years. It has been a tough time for as she slides further into dementia and a loss of mobility. Over the last 12 to 18 months, this care home has in my opinion, gone from average to very good care. The staff
are delightful, and seem to be far happier now, than they were a couple of years ago. The residents now have a wide range of activities to partake in, much more than previously. The fabric of the building and fitments, are steadily improved or renewed. The staff are always very polite and friendly to visitors, which really helps at times when visits are difficult. My mother is far happier than previously, and always praises the staff to us. I wasnt sure previously if the Old Rectory was the best fit for her. However since the change of managemwnt, i am convinced now that it is indeed the best place for her care.
Reply from Megan Stocks, Manager at The Old Rectory
Thank you for your kind words and for taking the time to complete the review we appreciate it.
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  • Care / Support
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  • Treated with Dignity
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Review of

The Old Rectory

from Kara P (Daughter of Resident) published on 19 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault the care they are giving my mum, I am kept informed, I am made to feel welcomed. My mum is happy and joins in with activities. Its lovely to keep up with whats going on on their social media page aswell. Really pleased with the care my mum is recieving.
Reply from Megan Stocks, Manager at The Old Rectory
Thank you for your kind words and for taking the time to complete the review we appreciate it.
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  • Care / Support
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  • Treated with Dignity
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  • Activities
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Review of

Seacroft Court

from Pauline C (Sister of Resident) published on 18 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am 70 years old, and retired to the sea. My sister was in a care home, I asked her if she would retire to the sea with me, as we already had a sister giving here, we chose Seacroft, from day 1 of seeing her home, the greeting we had was perfect, the home perfect, when I visit my sister the staff are
so pleasant, smiley faces and very helpful, I put my trust in all the staff, that my sister will be cared for in every sese and description of the word "care". Thank you to all concerned, my sister is special to me!
Reply from diane Smith, Director at Seacroft Court
Thank you for your kind words and for taking the time to complete this review.
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  • Treated with Dignity
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Review of

Seacroft Court

from Susan B (Mother-in-law of Resident) published on 17 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, kind staff, helpful and informative.
Reply from Kerry Howell, Manager at Seacroft Court
Thank you for taking time to review the care home. and for your lovely comments.
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Review of

Holmes Court Care Home

from Becky T (Granddaughter of Resident) published on 17 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Grandma has improved so much since her arrival at Holmes Court. She has gone from not wanting to be there, to being happy, getting healthier and stronger and eating and drinking everything that is put in front of her. River is open and honest, keeps us well informed, made us very welcome and has dealt
with complicated matters quickly, efficiently and made her to priority keeping our grandma safe, happy and healthy. The staff are friendly and make you feel so welcome, and the building is well kept, clean but also so welcoming, like a home from home. The environment is very dementia friendly, whilst also feeling homely and cosy. I would recommend this home to anyone looking for a warm, safe, and happy environment for their relative, or for themselves.
Reply from diane Smith, Director at Holmes Court Care Home
Thank you for your kind words and for taking the time to complete this review
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Review of

Birch Green Care Home

from I B (Son of Resident) published on 6 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not fault Birch Green in any way they have been amazing with my mum since day one
Reply from Emma Morgan, General Manager at Birch Green Care Home
Thank you for your lovely review.
Kind Regards
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Review of

Birch Green Care Home

from John J (Son of Resident) published on 3 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Care Home is ran very well.
The staff are always friendly and welcoming.
The activities and activity staff are excellent and inclusive.
The grounds are well kept, it is a lovely area to sit and enjoy a visit with my mum
Reply from Emma Morgan, General Manager at Birch Green Care Home
Thank you for your lovely review.
Kind Regards
Emma
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Review of

Birch Green Care Home

from Frankie G (Wife of Resident) published on 3 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and caring, nothing is too much trouble, the food is nourishing and varied. Everywhere is spotlessly clean and the residents are well looked after.
Reply from Emma Morgan, General Manager at Birch Green Care Home
Thank you for your lovey review.
Kind Regards
Emma
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Review of

Birch Green Care Home

from Dale H (Son of Resident) published on 3 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum struggles to understand some of the young male bank staff, as some speak very poor English.
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Review of

Holmes Court Care Home

from G H (Daughter of Resident) published on 31 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank River and her wonderful staff enough. My mum looks so much better and is up and walking around unaided already. The home is very clean and very well run. The home is extremely well run and I always feel welcome
Reply from diane Smith, Director at Holmes Court Care Home
Thank you for your kind words and for completing this review.
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Review of

Holmes Court Care Home

from B B (Granddaughter of Resident) published on 31 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We cant thank River enough, for what she has done for my grandma in such a short time. She is now looking 100 times better and is being so well looked after. She has had her hair and nails done already and is very happy.
Reply from diane Smith, Director at Holmes Court Care Home
Thank you for your kind words and for taking the time to complete this review
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Review of

Holmes Court Care Home

from Elaine M (Daughter of Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't thank the staff enough for the past 18 months their kindness and treatment of my mother was second to none they went above and beyond in her final days. The staff in every department are excellent very professional and kept my mum safe and comfortable.
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Review of

Woodville Residential Care Home

from M W (Son of Resident) published on 29 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When the need for a care home for my dad arose I have to admit that I knew very little about the subject. But we knew someone whose partner had been a resident in the past. They were pleased with the care and that being the case we opted for Woodville. It was a good decision and I was pleased with the
care that dad received. The staff who looked after him could not have done a better job. Sadly dad passed away, but I have to say that the way staff interacted with the family helped us at that sad time.
Reply from diane Smith, Director at Woodville Residential Care Home
Thank you for your kind words and for taking the time to complete this review.
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Review of

Woodville Residential Care Home

from R B (Daughter of Resident) published on 29 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been happy here and likes the food. He moved to be with his wife.
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Review of

Springhill Care Home

from Will D (Husband of Resident) published on 28 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very warm and friendly
Take care of relatives
My wife relatively happy and feel she is safe
Reply from Deborah Bennett, Manager at Springhill Care Home
Thank you for taking the time to leave a lovely review. We all enjoy spending time with your wife.
Kind regards Deborah
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Review of

Birch Green Care Home

from Lorraine H (Daughter of Resident) published on 23 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for 18 months. She is well-cared for; enjoys chatting to staff and residents alike.
As a family, we are kept informed of any concerns and staff alter Mum's care accordingly.
Mum is very happy living at Birch Green.
Reply from Emma Morgan, General Manager at Birch Green Care Home
Thank you for your lovely review.
Kind Regards
Emma
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Review of

Birch Green Care Home

from S G (Niece of Resident) published on 23 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been in Birch Green for almost three years now and she is so happy here and always has been. The Staff are brilliant with her and nothing is too much trouble for them. In those three years I have never had a problem that wasn't dealt efficiently and with great care for my aunt's welfare.
I can't thank everyone enough. I have peace of mind that my aunt is in a safe place.
Reply from Emma Morgan, General Manager at Birch Green Care Home
Thank you for your lovely review.
Kind Regards
Emma
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Review of

Birch Green Care Home

from Clare H (Daughter-in-law of Resident) published on 23 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find the staff are very kind and polite. Respectful of our Dad. The staff are happy to answer our questions and reassure Dad. A friendly place.
There are parts of the building, that is Dads room and local toilet, that are very tired and worn, Dad has not complained.
It is sad for Dad to be in a
care home, but I feel Birch Green staff make it a better experience for him. We feel he is cared for well.
Reply from Emma Morgan, General Manager at Birch Green Care Home
Thank you for your review. We will look into Dads room and local toilet.
Kind Regards
Emma
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