Care Homes Owned by Prime Life Ltd

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Prime Life Ltd
Prime Life Ltd are a respected UK care home provider, combining the benefits of comfortable and homely accommodations with care packages that are expertly tailored to meet the needs of each service user.

All carers are trained to respect the privacy and dignity of residents and the provider remains open to any advances in care or innovative practices that can further the capabilities and satisfaction of residential care.

Prime Life Ltd Locations (59)

59 Care Homes owned by Prime Life Ltd
Cherry Tree Lodge

133 Macaulay Drive, Lincoln LN2 4ET 

8.7 2 reviews
"My brother's care is excellent. He's so happy here and the staff are so polite and friendly. The home is so clean - brilliant work - thank…"   Read all 2 reviews
Location Type Care Home

Cherry Tree Lodge is a nineteen-bed nursing home providing care packages for clients whose needs are associated with learning disabilities. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits… Read more about Cherry Tree Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • 19 Rooms
Phoenix Park Care Village

Phoenix Avenue, off Phoenix Parkway, Scunthorpe DN15 8NH 

8.5 53 reviews
"What a relief to find a well organsised, clean and well staffed care home for my mum. She was discharged from hospital 2.5 years ago…"   Read all 53 reviews
Location Type Care Home

The Phoenix Park Care Village is registered to accommodate both nursing and residential clients and comprises three separate care facilities. Hill Top care centre provides care for 77 clients whose needs are associated with the ageing process, with… Read more about Phoenix Park Care Village

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 146 Rooms
  • from £1,286 / week
Fir Close

2 Westgate, Louth LN11 9YH 

8.5 14 reviews
"I was in touch with the Manager from Fir Close Care Home before my sister arrived from hospital, she is a very nice lady. She is very…"   Read all 14 reviews
Location Type Care Home

Fir Close is a thirty-six bed care centre providing for clients whose needs are associated with odl age and, or, dementia, offered in two separate buildings, one of which specialises in intermediate care delivery for clients attempting to return home… Read more about Fir Close

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 36 Rooms
  • from £1,225 / week
Seacroft Court

Seacroft Esplanade, Skegness PE25 3BE 

8.4 11 reviews
"Overall very nice home. My mum's been here for nearly a year and has been really well looked after. The staff treat the residents as if…"   Read all 11 reviews
Location Type Care Home

Seacroft Court is a forty-seven bed residential care home providing for clients whose needs are associated with old age, dementia and their physical disability. Based on Seacroft Esplanade offering stunning views of the local seafront. The home also… Read more about Seacroft Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 50 Rooms
  • from £1,286 / week
Chestnut House

62 High Street, Marton, Gainsborough DN21 5AW 

8.4 11 reviews
"When I first arrived I was terrified I would not fit in but the staff have been amazing and made me feel so welcome and at ease. There is…"   Read all 11 reviews
Location Type Care Home

Chestnut House is a 33 bed residential care centre for clients with needs associated with their mental health. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable… Read more about Chestnut House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Mental Health
  • Alcohol / Drug Misuse
  • 33 Rooms
Brackendale House

1/3 St Peters Street, Sheringham NR26 8QY 

8.4 3 reviews
"My brother has been a resident since last Summer. He has got a fabulous room with all the facilities he could want. The location is also…"   Read all 3 reviews
Location Type Care Home

Brackendale House is a registered residential unit providing for 14 adult clients, whose needs are associated with mental health. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely… Read more about Brackendale House

  • Care Provided
  • Long Term/Permanent
  • Younger Adults
  • Mental Health
  • Alcohol / Drug Misuse
  • 14 Rooms
Chamberlaine Court

Chapel Street, Bedworth CV12 8PT 

8.3 16 reviews
"Every time I visit my nan, she always seems as comfortable and content as possible in her situation. I am always greeted by friendly and…"   Read all 16 reviews
Location Type Care Home

Chamberlaine Court is a purpose-built 38 bed care centre for clients whose needs are associated with elderly care, mental health, dementia care or physical disabilities. Accommodation is offered in a single room.… Read more about Chamberlaine Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 38 Rooms
  • from £1,349 / week
The Fieldings

Huthwaite Road, Sutton-in-Ashfield NG17 2GS 

8.3 4 reviews
"The Fieldings always feels welcoming when I visit my son. The staff are usually able to have a chat. Sometimes I am aware of the shortage…"   Read all 4 reviews
Location Type Care Home

The Fieldings is a spacious, purpose built home which has been beautifully refurbished. Facilities include 47 single en-suite bedrooms, lounges and dining rooms opening onto the garden and lawn, hairdresser, leisure facilitator and ample parking space.… Read more about The Fieldings

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 47 Rooms
  • from £1,183 / week
Holmes House

Kenilworth Road, Wigston LE18 4UF 

8.0 11 reviews
"My 96-year-old mother settled down well at Holmes House, she moved when her dementia got worse and she needed a secure home. The staff are…"   Read all 11 reviews
Location Type Care Home

Holmes House provides forty-nine single bedrooms for clients whose needs are associated with old age. Clients may also have needs associated with their mental state, including dementia, a sensory impairment and/or a physical disability.… Read more about Holmes House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • 49 Rooms
  • from £1,225 / week
Lowfield House Nursing Home

39 Cornwall Street, Kirton-in-Lindsey, Gainsborough DN21 4EH 

8.0 5 reviews
"Emergency respite was required for my daughter. I did not know what I was to step into for my daughter's first time stay in adult care. I…"   Read all 5 reviews
Location Type Care Home

Lowfield House Nursing Home is a twenty-one bed community-based nursing home, providing for clients with needs associated with a learning disability or physical disability. All PrimeLife care services place respect at dignity at the core of their… Read more about Lowfield House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • 21 Rooms
Mill House Care Centre

15 Mill Road, Great Ryburgh, Fakenham NR21 0ED 

8.0 15 reviews
"Nanny has been cared for at Millhouse since June 2021 -needing care with a diagnosis of Alzheimers. As a Family we can honestly say that we…"   Read all 15 reviews
Location Type Care Home

Mill House Care Centre is a thirty-three bed care centre offering care to clients with dementia and who have needs associated with old age, the building is discreetly separated into two separate units known as Mill and Mallard.… Read more about Mill House Care Centre

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Physical Disability
  • 44 Rooms
  • from £1,286 / week
Sandy Brook House Care Centre

Sandy Lane, Lower Darwen, Darwen BB3 0PU 

7.9 15 reviews
"Had my first visit to Sandybrook to see my uncle, who has been a resident there for the past year. My uncle has no family in the UK, and…"   Read all 15 reviews
Location Type Care Home

Sandy Brook House Care Centre is a twenty-five bed facility providing for clients whose needs are associated with their mental health needs, including dementia. All PrimeLife care services place respect at dignity at the core of their provision, combined… Read more about Sandy Brook House Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Mental Health
  • 25 Rooms
  • from £1,183 / week
St Michael's

High Street, Waddington, Lincoln LN5 9RF 

7.7 29 reviews
"St Michael's provides a caring, family atmosphere for residents and their visitors. The use of residents and family meetings enables a…"   Read all 29 reviews
Location Type Care Home

St Michael's is a newly-acquired care centre, providing personal care for up to forty clients whose needs are associated with old age or diagnosed dementia. The home has all single bedroom accommodation, all rooms have the benefit of an en-suite toilet… Read more about St Michael's

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • 40 Rooms
  • from £1,225 / week
Westerlands Care Village

Elloughton Road, Brough HU15 1AP 

7.5 24 reviews
"I visit Mum regularly at Westerlands and always find the staff and management team most welcoming and helpful/friendly and more importantly…"   Read all 24 reviews
Location Type Care Home

Westerlands Care Village is registered to provide accommodation to residential, Dementia and residents who require 24/7 support. Westerlands Care village also supports end of life care and to support with all your loved ones needs. The site comprises… Read more about Westerlands Care Village

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 62 Rooms
  • from £1,286 / week
Byron House

104 Drummond Road, Skegness PE25 3EH 

7.2 3 reviews
"Staff are always very helpful and keep in touch. Byron House is always lovely and clean. Always offered a drink when visiting.…"   Read all 3 reviews
Location Type Care Home

Byron House is a residential care centre, providing for twenty-three clients over the age of eighteen whose needs are associated with their mental health. All PrimeLife care services place respect at dignity at the core of their provision, combined… Read more about Byron House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Mental Health
  • Alcohol / Drug Misuse
  • 23 Rooms
Lutterworth Country House Care Home

2 Ashby Lane, Bitteswell, Lutterworth LE17 4LS 

6.9 14 reviews
"I have two parents staying at this care home and found the experience and transition between "parents home" to care home was "understood".…"   Read all 14 reviews
Location Type Care Home

Situated in the peace and tranquillity of the Leicestershire countryside, Lutterworth House can be found in the small parish of Bitteswell, approximately two miles from the centre of the attractive village of Lutterworth. Despite its rural location,… Read more about Lutterworth Country House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 66 Rooms
  • from £1,225 / week
Acorn Close

2 Cotton Mill Crescent, Shepshed, Loughborough LE12 9DR 

3.5 4 reviews
"All staff are friendly, helpful and approachable. The rooms are good, communal areas are easily accessible and kept clean.…"   Read all 4 reviews
Location Type Care Home

Acorn Close is a 23-bed care home all with single en-suite accommodation, providing for clients whose needs are associated with mental health together with a provision for clients with learning disabilities.… Read more about Acorn Close

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Alcohol / Drug Misuse
  • 23 Rooms
Oval House

Gooding Avenue, Braunstone, Leicester LE3 1JS 

10 reviews
"Following the sudden and unexpected need for my mum to require 24-hour nursing care, I was apprehensive and worried about her going into a…"   Read all 10 reviews
Location Type Care Home

Oval House provides for 22 clients whose needs are based on their mental health with a view to preparing them for a future living in the community. Accommodation provided is finished to a luxury standard and are all single rooms.… Read more about Oval House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 24 Rooms
  • from £1,000 / week
Beechlands

28 Central Avenue, Clarendon Park, Leicester LE2 1TB 

10 reviews
"The staff should keep doing what they are going, They have provided me with excellent support and I am looking forward to moving into my…"   Read all 10 reviews
Location Type Care Home

Beechlands is an eighteen-bed residential unit, providing for clients whose needs are associated with their mental health. The home is also able to offer limited placements to clients with associated learning disabilities or physical disabilities.… Read more about Beechlands

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 18 Rooms
Welholme Road Care Centre

3 Welholme Road, Grimsby DN32 0DY 

9 reviews
"The care here is exceptionally good. It is clean, very caring and extremely friendly at all times. I can come and go as I please and the…"   Read all 9 reviews
Location Type Care Home

Welholme Road Care Centre is a sixteen bed residential unit providing social care packages to adult clients with mental health needs, the accommodation is fully adapted for clients with physical disabilities. The unit can cater for clients with the potential… Read more about Welholme Road Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Physical Disability
  • Mental Health
  • Alcohol / Drug Misuse
  • 16 Rooms
Stoneygate Road Care Centre

50 Stoneygate Road, Leicester LE2 2AD 

9 reviews
"My great auntie went to Stoneygate Oaklands Leicester for two weeks while stuff was being sorted out at her old house for her return. After…"   Read all 9 reviews
Location Type Care Home

Stoneygate Road Care Centre offers nineteen places in total for adult clients whose needs are associated with mental health, four of these placements are within semi-independent living apartments, focusing on promoting independence.… Read more about Stoneygate Road Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 23 Rooms
1 Old Station Close

Shepshed, Loughborough LE12 9NJ 

8 reviews
"My brother was recently transferred to Old Station Close from his previous placement, and not before time too. The positive change in him…"   Read all 8 reviews
Location Type Care Home

1 Old Station Close is a purpose-built residential care home registered to provide for individuals with needs associated with mental health and learning disabilities. The home has twenty-one ensuite bedrooms across three group living units.… Read more about 1 Old Station Close

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Mental Health
  • Alcohol / Drug Misuse
  • 21 Rooms
Southfield House

Albert Street, Brigg DN20 8HU 

7 reviews
"I have lived in Southfield House for 22 years, and I have no complaints whatsoever, and there is always an open-door policy here, which I…"   Read all 7 reviews
Location Type Care Home

Southfield House is a fourteen-bed residential unit providing social care packages to adult clients with mental health. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable… Read more about Southfield House

  • Care Provided
  • Long Term/Permanent
  • Younger Adults
  • Mental Health
  • Alcohol / Drug Misuse
  • 14 Rooms
Stoneygate Oaklands

328 London Road, Leicester LE2 2PJ 

6 reviews
"The service and care at Oaklands are second to none. The team are superb and the support they offer to families is exceptional. The team go…"   Read all 6 reviews
Location Type Care Home

Stoneygate Oaklands is a 42-bed care centre providing for clients with mental health issues. All accommodation is offered in a single room format.… Read more about Stoneygate Oaklands

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 44 Rooms
  • from £1,127 / week
White Acres Care Centre

15 Leicester Road, Shepshed, Loughborough LE12 9DF 

6 reviews
"As soon as you enter the large day room you are aware of a warm, friendly and happy atmosphere. Everyone I know who has visited has been…"   Read all 6 reviews
Location Type Care Home

White Acres Care Centre is a twelve-bed residential unit providing social care packages to clients with learning disabilities. All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely… Read more about White Acres Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • 12 Rooms
Island Place

Gooding Avenue, Braunstone, Leicester LE3 1JS 

2 reviews
"He has been looked after well. Medication is given regularly and the food is very good. He is quite happy in this environment. He has put…"   Read all 2 reviews
Location Type Care Home

Island Place 39 places, offering accommodation in 10 self-contained flats. Island Place provides care for clients whose needs are associated with mental health issues, with an emphasis on supporting clients to retain a degree of independence.… Read more about Island Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 39 Rooms
Glengarriff House

8 King Street, Market Rasen LN8 3BB 

2 reviews
"In my experience, Glengariff has always been brilliant, with regular contact and updates recieved. Staff go above and beyond to find…"   Read all 2 reviews
Location Type Care Home

Glengarriff House is a fifteen-bed community based care home providing for clients with learning disability needs and associated challenging behaviour. All PrimeLife care services place respect at dignity at the core of their provision, combined with… Read more about Glengarriff House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • 18 Rooms
South Street Care Centre

32 South Street, Sheringham NR26 8LL 

1 review
Location Type Care Home

South Street Care Centre is a unitised provision providing for a total of nineteen clients in small groups, whose needs are associated with mental health. Services range from long stay care, respite care, through to rehabilitative care.… Read more about South Street Care Centre

  • Care Provided
  • Long Term/Permanent
  • Younger Adults
  • Mental Health
  • Alcohol / Drug Misuse
  • 21 Rooms
The Mews

Ratcliffe Road, Stoneygate, Leicester LE2 3TE 

Location Type Care Home

The Mews in Leicester offers high quality care to its residents. Care home residents receive care and support with dignity and respect. Skilled staff support residents and offer them a wide range of stimulating social activities.… Read more about The Mews

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 5 Rooms
  • from £1,400 / week

Prime Life Ltd Reviews (1290)

8.8

Prime Life Ltd has a Group Review Score of 8.8 (8.763) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Life Ltd must have a Review Score.

Overall Experience
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Date Published
  • 1290
  • 61
  • 137
  • 327
  • 963
Reviewer Connection to Prime Life Ltd
  • 7
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  • 2
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  • 1
  • 1
  • 1
Review of

St Georges

from Steven L (Son of Resident) published on 21 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum moved into St Georges she was very happy. The staff are very caring and are also diligent and professional. Mum made lots of friends during her time there amongst both staff and residents. As family members we all feels that during her time at St Georges we had peace of mind and confidence
that she was happy, safe and well cared for. The manageress and staff have also been very supportive of all of us and have been a great comfort.
Reply from diane Smith, Director at St Georges

Thank you for your kind words and for taking the time to complete this review.

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Review of

Birch Green Care Home

from G H (Daughter of Resident) published on 21 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has vascular dementia and we have witnessed a steady decline over recent years. I work in primary care and have been looking for a care home for quite a while, knowing that there would come a time when we could no longer, as a family, provide the care that mum needed. I have been very impressed
with the care and compassion that all staff provide to my mum and all of the other residents. I know that I have chosen the best care home. Thank you Birch Green !
Reply from Emma Morgan, General Manager at Birch Green Care Home

Thank you for your lovely review. Kind Regards Emma

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Review of

Brockshill Woodlands

from Reggie J (Son of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been in Brockshill Woodlands for approx. 4 years. Michelle and her team, Karen, Harry, Stefan and Claudia have done an exceptional job.
Their care and dedication is fantastic and made my father safe and cared for thanks!
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Review of

Brockshill Woodlands

from Nikki D (Daughter-in-law of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brockshill Woodlands is a place you arrive to and have a feeling of complete calm. The management are absolutely fantastic. They are supportive to the clients and all of the families. We have had exceptional care. There are lots of stimulating activities on offer at the home. The staff are all very
friendly and calm. The dining room looks like a restaurant with super background music. Everyone looks happy. Thank you Brockshill Woodlands.
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Review of

Oakdene Care Centre

from Sandra G (Sister of Resident) published on 10 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly, food fabulous, cleanliness good. Staff are always on hand if you need to talk, responsive to all needs. Good trips out for all residents. Residents are made to feel that Oakdene is their home, and I myself am made very welcome, feel like part of the family. Love the company and
talking to residents. I would recommend anyone to come and stay here, allowed to join in games. Smiling faces always greet you at the door.
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Review of

Riversway Nursing Home

from C H (Cousin of Resident) published on 9 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In all of my dealings with Riversway management and staff I found them to be efficient, compassionate and helpful in every way. I also appreciated the support I received from everyone as a relative.
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Review of

Barons Park Nursing Home

from Fay C (Daughter of Resident) published on 9 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came to Baron's Park in March 2025 from a hospice ward in a hospital. He had a prognosis of just weeks. However the care, companionship and wonderful nursing he had at Baron's Park meant he rallied, and we had six more months with him. The staff at the home were welcome and friendly from the
start. Nothing was too much trouble and they took time to get to know us as well as my dad. Visiting was easy and virtually unlimited and every interaction between staff and my dad was respectful and friendly. My dad was staunchly opposed to going into a care home but had no other option, however, he soon felt so at home there he was happy to be there. On the day he died, I was looked after so well, tea, toast and hugs from the staff who had got to know my dad. The whole experience meant that the end of my dad's life was peaceful, calm and safe. I cannot thank Ryan and the team enough
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Review of

Springhill Care Home

from R S (Husband of Resident) published on 7 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's been here for going on two years nearly and has always been cared for and looked after more than I could ever do, so I really appreciate what the home and staff are doing for her. Thank you.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for your lovely review. It is much appreciated by everyone at Springhill.Kind regards Deborah

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Review of

Barons Park Nursing Home

from Melonie F (Daughter of Resident) published on 7 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum only had 2 days end of life care at Barons Park but we cannot thank them enough for the sensitivity and respect with which they treated her and the care that they showed to ourselves at what has been a very difficult time. With their guidance, we were able to ensure that she passed in a way
that she would have liked, a great comfort to us all. Particular thanks to Ryan, Demi, Steph and Rini (apologies if I have not spelt that correctly!)
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Review of

Springhill Care Home

from R B (Husband of Resident) published on 30 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the third home my wife has been resident in and it is by far the best. It is a well staffed home and all the staff are caring and helpful both to my wife and myself. Everything has been thought of and everyone knows their job and carries it out well. Any problems are quickly dealt with and I
look upon the staff as friends. I feel at home myself going there as a visitor. The care my wife receives is first class. I have no complaints.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you for such a lovely review. I'm glad you feel so at home at Springhill and you feel the care is a high standard for your wife. Kind regards Deborah

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Review of

Phoenix Park Care Village

from John K (Son of Resident) published on 29 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
What a relief to find a well organsised, clean and well staffed care home for my mum. She was discharged from hospital 2.5 years ago directly into another care home not so far away but not so good.
The contrast in staff is quite stark. At the old one they were into managing decline, not for the benefit
of the residents, but simply to make things easier for the carers who did little or nothing beyond basic care.
From the start Hilltop was different. The manager and senior nurse went to the mum's former home to get details on her care plan and were sadly disappointed, but thakfully they agreed to take mum in.
Her room is clean odour free and spacious. -as the the home itself. The facilities include people who's very job is to engage with and entertain the residents, we met both and were mightily impressed with their energy and dedication --observed over a number of visits. The Management, Admin and carers we've met are superb. Not enough space to say much more than Thank God for Hilltop!
Reply from Diane Smith, Director at Phoenix Park Care Village

Thank you for your kind words and for taking the time to complete this review, it means a lot.

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Review of

Tamar House

from Jenny W (Sister of Resident) published on 29 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The is always very welcoming to all our family. Management and staff go above and beyond to ensure my brothers needs are catered for at all times. Also the other residents are friendly with everyone.
Reply from diane Smith, Director at Tamar House

Thank you for your kind words and for taking the time to complete this review

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Review of

River Meadows

from T B (Son of Resident) published on 25 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care in River Meadows has been outstanding. My mum has been treated with kindness and has been supported very well during her settling in period. We are very impressed with the cleanliness, food and overall experience.
Every team member shows kindness and consideration about her wellbeing and safety.
She has not shown any concerns about her move to River Meadows and we are extremely pleased with the overall experience. Well done to the team and manager.
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Review of

River Meadows

from C W (Daughter of Resident) published on 25 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is being looked after well. Staff are very good and considerate.
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Review of

Brockshill Woodlands

from Matthew L (Son of Resident) published on 22 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was place in Woodlands for 2 weeks after being discharged from hospital following a fall at home. The entire staff made my mum (and all the visiting family) very welcome.
The care home was always very clean and the staff took great care of her
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Review of

Barons Park Nursing Home

from Michael P (Son of Resident) published on 22 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad had been a resident of the care home for a couple of years. The staff are extremely very good at caring for the residents. I have had experience of other care homes that previously cared for my dad. I have to say that Barons Park is by far the best care home when it comes to quality of care and
putting the residents needs first. The food is very good and the cooks that work in the kitchens are also fantastic. My dad had special diet needs so food needed to be pureed. The care home invested in there kitchen staff to train them to produce this food in a way that it actually resembled what the food should look like. In my opinion if you are looking for a very good care home to look after your loved one then look no further than Barons Park care home. I would happily recommend this care home to anyone.
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Review of

Lyndon Croft Care Centre

from Lisa S (Daughter of Resident) published on 19 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been at Lyndon Croft for a while now and she feels happy and safe there. Mom enjoys the activities on offer. She particularly loves her pamper time when she gets her hair and nails done.The staff are so kind and friendly, they make us feel welcome on our visits. We can't thank moms care home
family enough for their hard work and dedication towards mom.
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Review of

The Fieldings

from Wanda C (Mother of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The Fieldings always feels welcoming when I visit my son. The staff are usually able to have a chat.
Sometimes I am aware of the shortage of staff and it makes their job of caring for the residents very difficult.
Having said that they really do go over and above in their attention to their responsibilities
for those in their care.
I am aware that they work long shifts and I wish that it didn't have to be, as it can have an effect on their own health.
I do know that the Manager, has changes ongoing to ease the pressure on staff and that's good to know.
I know how important it is to have fully trained members of a team as it's a very difficult job caring for those with different kinds of mental health issues.
He has been there some years now and in the last few years he had made some improvements.
My son is happy and feels safe and that is all I want for him. There is a need for more communication between staff re the needs for my son to get the same info.
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Review of

Rutland Care Village

from I O (Daughter of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall we found the staff very helpful, kind, respectful and caring. It was clear though that they are understaffed as sometimes mums needs weren't always met with the speed sometimes needed (such as urgent toilet need). I'm sure this is not isolated to one patient due to how busy the staff are.
This became much more the case overnight, despite this her overall needs were met and mum loved being there for her last few weeks. Her key worker and care staff were fab with her as were the team leaders and we felt as family that the support they gave us was also compassionate and heartfelt. Many thanks to the team
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Review of

Springhill Care Home

from N C (Daughter of Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum went into Springhill Nursing Home for end of life care. From the first moment we walked through the door, the staff were welcoming, friendly and professional.
Our dad was quickly put at ease when he went to look around, and the application process for a room was managed seamlessly.
When our
mum was moved into Springhill from the hospice, the nursing staff very quickly re-assessed her needs and contacted the relevant services to ensure she received the equipment needed to keep her comfortable and cared for.
All of the staff were wonderful. The room our mum stayed in was cleaned regularly, the food was excellent and the care and dignity offered to her throughout her short stay at the home was second to none.
Although her participation in activities was limited, the staff went out of their way to make sure she was attended to by the hairdresser that comes every week, and her nails were painted by the beautician.
They offered the same care to our dad who visited every day.
Reply from Deborah Bennett, Manager at Springhill Care Home

Thank you so much for taking the time to write such a detailed lovely review. This will really boost morale of the nursing team involved. It was our pleasure to be able to support at such a difficult time. Kind regards

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