8.7
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Prime Life Ltd
Prime Life Ltd are a respected UK care home provider, combining the benefits of comfortable and homely accommodations with care packages that are expertly tailored to meet the needs of each service user.
All carers are trained to respect the privacy and dignity of residents and the provider remains open to any advances in care or innovative practices that can further the capabilities and satisfaction of residential care.
"Excellent all round
Staff and management do everything to accommodate both service users and friends and family. There is always someone…"
Read all 12 reviews
19 Rooms
Location Type
Care Home
The Mount provides a total of nineteen placements for clients whose needs are associated with learning disabilities. Four of which are available within semi-independent living bungalows in the ... Read more
"My wife has been a resident in excess of 5 years. She has an end case of Alzheimer's. Care has always been excellent. My daughter and I are…"
Read all 26 reviews
from £1,225 / week
26 Rooms
Location Type
Care Home
Hawkhurst Care Centre is a twenty-six bed care facility providing for clients whose needs are associated with their mental health needs, including dementia.
All PrimeLife care services place ... Read more
"From the day my dad arrived at Ashlands, he was treated with such kindness and respect. He was extremely well cared for with the staff…"
Read all 14 reviews
from £1,349 / week
37 Rooms
Location Type
Care Home
Ashlands is a purpose built 37 bed care centre providing for clients whose needs are associated with dementia, elderly care and physical disabilities. All accommodation is offered in a single ... Read more
"My brother has been a resident since last Summer. He has got a fabulous room with all the facilities he could want. The location is also…"
Read all 3 reviews
14 Rooms
Location Type
Care Home
Brackendale House is a registered residential unit providing for 14 adult clients, whose needs are associated with mental health.
All PrimeLife care services place respect at dignity at the core ... Read more
"Every time I visit my nan, she always seems as comfortable and content as possible in her situation. I am always greeted by friendly and…"
Read all 16 reviews
from £1,349 / week
38 Rooms
Location Type
Care Home
Chamberlaine Court is a purpose-built 38 bed care centre for clients whose needs are associated with elderly care, mental health, dementia care or physical disabilities. Accommodation is offered in a ... Read more
"The Fieldings always feels welcoming when I visit my son. The staff are usually able to have a chat.
Sometimes I am aware of the shortage…"
Read all 4 reviews
47 Rooms
Location Type
Care Home
The Fieldings is a spacious, purpose built home which has been beautifully refurbished. Facilities include 47 single en-suite bedrooms, lounges and dining rooms opening onto the garden and lawn, ... Read more
"When I first arrived I was terrified I would not fit in but the staff have been amazing and made me feel so welcome and at ease. There is…"
Read all 11 reviews
33 Rooms
Location Type
Care Home
Chestnut House is a 33 bed residential care centre for clients with needs associated with their mental health.
All PrimeLife care services place respect at dignity at the core of their provision, ... Read more
"Mum was in Overfields for nearly 2 years . We felt as a family that we had mum back . Mum went out on day trips which we did not think…"
Read all 54 reviews
from £1,286 / week
146 Rooms
Location Type
Care Home
The Phoenix Park Care Village is registered to accommodate both nursing and residential clients and comprises three separate care facilities.
Hill Top care centre provides care for 77 clients ... Read more
"Nanny has been cared for at Millhouse since June 2021 -needing care with a diagnosis of Alzheimers. As a Family we can honestly say that we…"
Read all 15 reviews
from £1,286 / week
44 Rooms
Location Type
Care Home
Mill House Care Centre is a thirty-three bed care centre offering care to clients with dementia and who have needs associated with old age, the building is discreetly separated into two separate ... Read more
"My 96-year-old mother settled down well at Holmes House, she moved when her dementia got worse and she needed a secure home. The staff are…"
Read all 11 reviews
from £1,225 / week
49 Rooms
Location Type
Care Home
Holmes House provides forty-nine single bedrooms for clients whose needs are associated with old age. Clients may also have needs associated with their mental state, including dementia, a sensory ... Read more
"Lutterworth Country Care Home are outstanding. It's a very clean, warm home-from-home environment. The staff simply go above and beyond, as…"
Read all 15 reviews
from £1,225 / week
66 Rooms
Location Type
Care Home
Situated in the peace and tranquillity of the Leicestershire countryside, Lutterworth House can be found in the small parish of Bitteswell, approximately two miles from the centre of the attractive ... Read more
"The home is cosy, everything provided is done with consideration for a homely environment. The manager is very special, supportive,…"
Read all 3 reviews
19 Rooms
Location Type
Care Home
Cherry Tree Lodge is a nineteen-bed nursing home providing care packages for clients whose needs are associated with learning disabilities.
All PrimeLife care services place respect at dignity at ... Read more
"I visit Mum regularly at Westerlands and always find the staff and management team most welcoming and helpful/friendly and more importantly…"
Read all 24 reviews
from £1,286 / week
62 Rooms
Location Type
Care Home
Westerlands Care Village is registered to provide accommodation to residential, Dementia and residents who require 24/7 support. Westerlands Care village also supports end of life care and to support ... Read more
"Emergency respite was required for my daughter. I did not know what I was to step into for my daughter's first time stay in adult care.
I…"
Read all 5 reviews
21 Rooms
Location Type
Care Home
Lowfield House Nursing Home is a twenty-one bed community-based nursing home, providing for clients with needs associated with a learning disability or physical disability.
All PrimeLife care ... Read more
Younger Adult CarePermanent CareRespite Care
Learning Disability Care
Acorn Close
2 Cotton Mill Crescent, Shepshed, Loughborough LE12 9DR
"All staff are friendly, helpful and approachable. The rooms are good, communal areas are easily accessible and kept clean.…"
Read all 4 reviews
23 Rooms
Location Type
Care Home
Acorn Close is a 23-bed care home all with single en-suite accommodation, providing for clients whose needs are associated with mental health together with a provision for clients with learning ... Read more
Younger Adult CarePermanent CareRespite Care
Residential Care
Learning Disability Care
Mental Health Care
Oval House
Gooding Avenue, Braunstone, Leicester LE3 1JS
"Following the sudden and unexpected need for my mum to require 24-hour nursing care, I was apprehensive and worried about her going into a…"
Read all 10 reviews
from £1,000 / week
24 Rooms
Location Type
Care Home
Oval House provides for 22 clients whose needs are based on their mental health with a view to preparing them for a future living in the community. Accommodation provided is finished to a luxury ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Mental Health Care
Beechlands
28 Central Avenue, Clarendon Park, Leicester LE2 1TB
"The staff should keep doing what they are going, They have provided me with excellent support and I am looking forward to moving into my…"
Read all 10 reviews
18 Rooms
Location Type
Care Home
Beechlands is an eighteen-bed residential unit, providing for clients whose needs are associated with their mental health. The home is also able to offer limited placements to clients with associated ... Read more
"The care here is exceptionally good. It is clean, very caring and extremely friendly at all times. I can come and go as I please and the…"
Read all 9 reviews
16 Rooms
Location Type
Care Home
Welholme Road Care Centre is a sixteen bed residential unit providing social care packages to adult clients with mental health needs, the accommodation is fully adapted for clients with physical ... Read more
"My great auntie went to Stoneygate Oaklands Leicester for two weeks while stuff was being sorted out at her old house for her return. After…"
Read all 9 reviews
23 Rooms
Location Type
Care Home
Stoneygate Road Care Centre offers nineteen places in total for adult clients whose needs are associated with mental health, four of these placements are within semi-independent living apartments, ... Read more
"My brother was recently transferred to Old Station Close from his previous placement, and not before time too. The positive change in him…"
Read all 8 reviews
21 Rooms
Location Type
Care Home
Old Station Close is a purpose built care home providing care for 21 clients whose needs are associated with mental health, learning disabilities or physical disabilities.
Accommodation is ... Read more
"The home is very nice, and the staff and residents are pleasant.
The food is very nice, and my room is nice.…"
Read all 7 reviews
14 Rooms
Location Type
Care Home
Southfield House is a fourteen-bed residential unit providing social care packages to adult clients with mental health.
All PrimeLife care services place respect at dignity at the core of their ... Read more
"The service and care at Oaklands are second to none. The team are superb and the support they offer to families is exceptional. The team go…"
Read all 6 reviews
44 Rooms
Location Type
Care Home
Stoneygate Oaklands is a 42-bed care centre providing for clients with mental health issues. All accommodation is offered in a single room format. Read more
"As soon as you enter the large day room you are aware of a warm, friendly and happy atmosphere. Everyone I know who has visited has been…"
Read all 6 reviews
12 Rooms
Location Type
Care Home
White Acres Care Centre is a twelve-bed residential unit providing social care packages to clients with learning disabilities.
All PrimeLife care services place respect at dignity at the core of ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Staff are always very helpful and keep in touch. Byron House is always lovely and clean. Always offered a drink when visiting.…"
Read all 3 reviews
23 Rooms
Location Type
Care Home
Byron House is a residential care centre, providing for twenty-three clients over the age of eighteen whose needs are associated with their mental health.
All PrimeLife care services place respect ... Read more
Younger Adult CarePermanent CareRespite Care
Mental Health Care
Island Place
Gooding Avenue, Braunstone, Leicester LE3 1JS
"He has been looked after well. Medication is given regularly and the food is very good. He is quite happy in this environment. He has put…"
Read all 2 reviews
39 Rooms
Location Type
Care Home
Island Place 39 places, offering accommodation in 10 self-contained flats. Island Place provides care for clients whose needs are associated with mental health issues, with an emphasis on supporting ... Read more
"In my experience, Glengariff has always been brilliant, with regular contact and updates recieved. Staff go above and beyond to find…"
Read all 2 reviews
18 Rooms
Location Type
Care Home
Glengarriff House is a fifteen-bed community based care home providing for clients with learning disability needs and associated challenging behaviour.
All PrimeLife care services place respect at ... Read more
South Street Care Centre is a unitised provision providing for a total of nineteen clients in small groups, whose needs are associated with mental health. Services range from long stay care, respite ... Read more
Younger Adult CarePermanent Care
Mental Health Care
The Mews
Ratcliffe Road, Stoneygate, Leicester LE2 3TE
The Mews in Leicester offers high quality care to its residents.
Care home residents receive care and support with dignity and respect.
Skilled staff support residents and offer them a wide ... Read more
Prime Life Ltd has a Group Review Score of 8.7 (8.745) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Life Ltd must have a Review Score.
from Brian F (Son of Resident) published on 18 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The care given to my mother is excellent. She is in a wheelchair but brought daily into the lounge / dining area by staff for meals and social connection and they always ensure the residents are happy and their needs being looked after. The staff are friendly and helpful and always have time for a chat
with the residents and visitors alike.
The care home ensure there is regular entertainment, walks around the village, trips out and so on. They also ensure regular visits from hairdressers, chiropodists, vaccinations are up to date and so on.
I'm very pleased with the level of care my mother receives and I have piece of mind knowing she is happy there!
from N W (Son of Resident) published on 12 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
What Peaker Park lacks in terms of stunning location is eclipsed by the quality of care. My father was a resident for just over a year, admitted due to the advancement of Parkinsons. Within days of his admission, he was much calmer & soon became settled and contented, which had sadly not been the case
for some while.
As a family, we cannot thank the staff enough, they were without exception caring, attentive & thoroughly engaged with residents in their care.
It is noteworthy that within his time in the home, there were very few staff changes, a testament to the management and wider team.
A particular mention to Chantelle, who was the lead carer throughout, from greeting him on admission she looked beyond his worsening condition and was a great advocate in navigating the complexities surrounding the bureaucracy associated with getting the best possible care for a loved one.
The support and care at end of life for my father and the family was phenomenal, and truly appreciated.
from Ann F (Cousin of Resident) published on 6 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My cousin went to Peaker Park in December 2023, we thought she had a few weeks to live. She had medical problems that are usually non-survivable, she had been neglecting herself. The staff and nursing care were second to none. Her health improved beyond belief and the comfort and attention they give
is admirable. Always so kind. She had 2 years more quality life. We will always be grateful and recommend them.
Reply from Diane Smith, Director at Peaker Park Care VillageThank you for your kind words, it will mean a lot to the team at Peaker Park.
from P S (Granddaughter of Resident) published on 6 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My nanna was here for many years and was cared for above and beyond mangers was quick to resolve anything that was brought up with up most respect and care the staff was absolutely fantastic and cared for my Nan has if she was there own
Reply from diane Smith, Director at Charnwood OaksThank you for your kind words, they will mean a lot to the team at Charnwood Oaks.
from Joanne G (Daughter of Resident) published on 27 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Gilby House has been a fantastic home for my mum and has allowed me to breathe again without worrying about my mum 24/7 and her welfare and the welfare of others. My mum is very challenging with end stage dementia and sever behavioural issues at times, but the staff seem to have never ending patience
and understanding with her however challenging. I am eternally grateful to have found Gilby House to provide my mum with safe loving care at an extremely difficult time for me personally following the death of my dad.
Reply from diane Smith, Director at Gilby House Nursing HomeThank you for your kind words and for taking the time to complete this review.
from L H (Daughter of Resident) published on 27 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Choosing a home for dad was a hard decision, but the different in Tanworth Court made was second to none, after moving dad from the other facility the transition was like night + day, from the day he arrived Lisa hit the ground running, day 3 I was given a copy of his care plan, the information she
gained was amazing, also by day 4 all refferals had been requested. The team are exceptionally warm hearted but the leadership of Lisa serves special recognition. List is firm but incredibly fair she leads an adorable team that follow her excellent examples. The genuine care the team shows for dad, means as a family we do not have to be there 24-7. Lisa keeps me updated alongside his keyworker. Thank you Lisa and the whole team, our appreciation for what you do is beyond words.
Reply from diane Smith, Director at Tanworth Court Nursing HomeThank you for your kind words and for taking the time to complete this review.
from Caroline J (Mother of Resident) published on 27 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The home is cosy, everything provided is done with consideration for a homely environment. The manager is very special, supportive, intuitive, knowledgeable, fun and empathetic. My daughter loves her. I have enormous respect for her. There are many very good carers indeed, the manager supports her staff.
My daughter is content and happy. The nursing staff and management supported us through my daughters illness in 2024 and the manager was vigilant and picked up any problems following so they were sorted. Staff understand the individual needs of everyone. We as a family are so relieved that our daughter has her needs met with fun and kindness. A covered area outside would be beneficial so they could enjoy fresh air and the garden but protected from the sun. Also if musicians or singers come more often to entertain them. Sammy could pay towards that our of her spending money.
Reply from diane Smith, Director at Cherry Tree LodgeThank you for your kind words and for taking the time to complete this review.
from Jack B (Husband of Resident) published on 26 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I found St Michaels a very happy place to be, both all staff and people cared for are happy, well cared for, entertained, and treated. Well run what more could you wish for?
from Maureen M (Wife of Resident) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband has been in Barons Park Nursing Home since August 2025. He has settled well and I am very happy with the care he has received. The staff are all caring and work well as a team. There are always plenty of staff on the unit and engaging with the residents.
The atmosphere is very homely and
welcoming.
Ryan, the manager is seen regularly around the home and is very approachable. He clearly likes to get to know each resident.
The food is cooked on the premises and is excellent.
from Phil E (Son of Resident) published on 16 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The care my father received at St. Michael's was superb. Nothing was too much trouble for any of the staff there. All staff, not just the carers treated my father extremely respectfully, taking care to understand his wishes and taking the time to talk to him about his life.
As family, I was always
made to feel very welcome and the staff always knew exactly how my father had been that day. Whenever my father's condition worsened, I received calls from St. Michael's to inform me, giving me the confidence that they were monitoring him closely.
On the day that he passed, the staff were extremely supportive and helped me a lot.
Placing my father in the care of St. Michael's was the best decision I could have made, both for him and for me.
Thank you so much, all of you.
Reply from diane Smith, Director at St Michael'sThank you for taking the time to complete this review and for your kind words.
from A W (Husband of Resident) published on 16 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband was a resident for just over a year. At the beginning, he was difficult to deal with as quite violent and tending to wander. During the year, due to the care and kindness of all staff, he became quieter, calmer and settled. I believe the senior care leader, Chantelle, has a very positive
influence and went above and beyond in every respect. The residents were treated as family with their varying needs met. As my husband deteriorated and needed nursing care, this too was excellent. The care for him and the family as he died was absolutely amazing. I cannot thank everyone enough.
from Joyce P (Wife of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I was entirely satisfied with my husbands care. He was kept beautifully clean and comfortable in spite of not moving out of the bed for years (his choice). The staff were attentive and pleasant and could always make him smile. He was changed regularly. MC contacted me immediately if there was any problem.
Staff were always available if I needed to discuss anything.
Reply from diane Smith, Director at Meadow View Care CentreThank you for your kind words and for taking the time to complete this review.
from Sheila L (Daughter of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I would like to say that I am more than happy with the nursing home for my mom the cleniness of her room and the areas used by the residents. The staff and the manager Lisa are 10 out of 10 for helping you or your relative for any think your need, they will always do there best in manager Lisa is a
good manager. She puts the residents and her staff first. A big thank you her.
Reply from diane Smith, Director at Tanworth Court Nursing HomeThank you for your kind words and for taking the time to complete this review.
from M D (Son of Resident) published on 5 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Lutterworth Country Care Home are outstanding. It's a very clean, warm home-from-home environment. The staff simply go above and beyond, as though the residents are their family. The home is incredibly well run.
from G P (Daughter of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum was in Overfields for nearly 2 years . We felt as a family that we had mum back . Mum went out on day trips which we did not think would happen . The care is excellent , especially for complex needs / mental health . Mum was placed on end of life care in december. All staff treated mum with dignity,
respect , compassion , empathy , mum was never alone , and passed away peacefully where she wanted to be
My mum passed away in a place she called home , we cannot express our thanks enough and to highly recommend .
Mum was happy , and very well looked after , always clean , nothing was to much trouble for the staff .
5 stars .
from Ann W (Wife of Resident) published on 3 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am very satisfied with the care my husband receives at Meadow View. He is treated with dignity and courtesy. The staff are very professional and friendly and willing to sort out any problems that may arise.
from K L (Wife of Resident) published on 3 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband was a resident in the home for three weeks, during which time he was treated with dignity, kindness and respect. The staff were always helpful and could not do enough to ensure his comfort in a warm and friendly manner. A lot of thought has gone into providing activities as part of care.
from M H (Son of Resident) published on 27 January 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I am very happy with the way mum was taken care of at Carnwood Oaks. It is a clean, properly run home with a high standard of care given. The staff were very supportive and approachable when my mum sadly passed away. I had no concerns about her care.
Reply from diane Smith, Director at Charnwood OaksThank you for taking the time to complete this review and for your kind words.
from Claire O (Granddaughter of Resident) published on 27 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We are so grateful to St Michael's and the fabulous staff who supported my Grandmother during a respite stay. From the moment we contacted St Michael's they went above and beyond to help us: helping with the transition and discharge from hospital, ensuring a speedy start date was arranged and completing
forms etc.
Upon arrival, my Gran received the warmest welcome with carers helping her in and getting her settled into the room. Carers demonstrated such respect and dignity for her, with diabetics needs supported through regular communication with the appropriate nurse teams.
She rebuilt her strength and independence at a pace that allowed her to return home after a few weeks. The social opportunities were fantastic too - flower arranging, ice cream van visits, Xmas meals out, bingo and songs/ music!! Wonderful!! Gran told us how tasty the food was and enjoyed the variety of meals.
The home was always clean, warm and warm welcoming - a home from home!
Thank you so much to the team!
Reply from diane Smith, Director at St Michael'sThank you for taking the time to complete this review and for your kind words.
from P R (Partner of Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff very friendly and sympathetic to me in view of the circumstances, rooms very clean and allowed to stay as long as I wanted, keeping in mind my partner was suffering very badly from the effects of the severe disease that is dementia.
Reply from Diane Smith, Director at Meadow View Care CentreThank you for your kind words and for taking the time to complete this review.
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