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Care Homes Owned by Prime Life Ltd

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Prime Life Ltd
Prime Life Ltd are a respected UK care home provider, combining the benefits of comfortable and homely accommodations with care packages that are expertly tailored to meet the needs of each service user.

All carers are trained to respect the privacy and dignity of residents and the provider remains open to any advances in care or innovative practices that can further the capabilities and satisfaction of residential care.

Prime Life Ltd Locations (59)

 - Browse 59 Care Homes owned by Prime Life Ltd
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Chamberlaine Court
Chapel Street, Bedworth CV12 8PT 
8.6 18 reviews
Chamberlaine Court, Bedworth, Warwickshire
"Mum has been with you for a few weeks now and has settled well. The care givers are all amazing and approachable and have a good…"   Read all 18 reviews
  • from £1,404 / week
  • 38 Rooms
Location Type Care Home

Chamberlaine Court is a purpose-built 38 bed care centre for clients whose needs are associated with elderly care, mental health, dementia care or physical disabilities. Accommodation is offered in a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Stoneygate Oaklands
328 London Road, Leicester LE2 2PJ 
8.6 14 reviews
Stoneygate Oaklands, Leicester, Leicestershire
"A well run home with all staff excellent. Nothing is to much trouble for them. Graham is well looked after and has really fitted in and we…"   Read all 14 reviews
  • from £1,300 / week
  • 44 Rooms
Location Type Care Home

Stoneygate Oaklands is a 42-bed care centre providing for clients with mental health issues. All accommodation is offered in a single room format. Read more

Older Person Care Permanent Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Fir Close
2 Westgate, Louth LN11 9YH 
8.6 16 reviews
Fir Close, Louth, Lincolnshire
"Always very helpful, friendly and obliging, the staff will recommend food and care to a very high standard. A big thank you to all…"   Read all 16 reviews
  • from £1,275 / week
  • 36 Rooms
Location Type Care Home

Fir Close is a thirty-six bed care centre providing for clients whose needs are associated with odl age and, or, dementia, offered in two separate buildings, one of which specialises in intermediate ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Riversway Nursing Home
Crews Hole Road, St George, Bristol BS5 8GG 
8.6 76 reviews
Riversway Nursing Home, Bristol, Bristol
"The care that my stepmother received during the time she spent at Riversway could not have been better. She was there for over 3 years and…"   Read all 76 reviews
  • from £1,700 / week
  • 69 Rooms
Location Type Care Home

Riversway Nursing Home is a long-established, purpose-built facility that offers nursing support to individuals with diverse physical care needs, including younger adults and those living with ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
The Fieldings
Huthwaite Road, Sutton-in-Ashfield NG17 2GS 
8.4 5 reviews
The Fieldings, Sutton-in-Ashfield, Nottinghamshire
"The Fieldings is a lovely friendly home from home. The staff are very good and give lots of support. I enjoy going there, but wish I could…"   Read all 5 reviews
  • 47 Rooms
Location Type Care Home

The Fieldings is a spacious, purpose built home which has been beautifully refurbished. Facilities include 47 single en-suite bedrooms, lounges and dining rooms opening onto the garden and lawn, ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Brackendale House
1/3 St Peters Street, Sheringham NR26 8QY 
8.4 3 reviews
Brackendale House, Sheringham, Norfolk
"My brother has been a resident since last Summer. He has got a fabulous room with all the facilities he could want. The location is also…"   Read all 3 reviews
  • 14 Rooms
Location Type Care Home

Brackendale House is a 14 bed all single room residential care home for clients whose needs are associated with metal health. In addition, Brackendale offers 2 semi-independent bedsit flats. Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Oakdene Care Centre
Stacey Road, Mansfield NG19 7JJ 
8.3 19 reviews
Oakdene Care Centre, Mansfield, Nottinghamshire
"Staff very friendly, food fabulous, cleanliness good. Staff are always on hand if you need to talk, responsive to all needs. Good trips out…"   Read all 19 reviews
  • 40 Rooms
Location Type Care Home

Oakdene provides for 40 residents whose needs are focused on their mental health. The home can also accommodate residents with physical disabilities. Accommodation is supplied in single en-suite ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Stoneygate Road Care Centre
50 Stoneygate Road, Leicester LE2 2AD 
8.2 10 reviews
Stoneygate Road Care Centre, Leicester, Leicestershire
"My dad has settled in lovely and is sleeping so well. The food's great too! The staff here have been amazing, so kind and helpful, not only…"   Read all 10 reviews
  • 23 Rooms
Location Type Care Home

Stoneygate Road Care Centre offers nineteen places in total for adult clients whose needs are associated with mental health, four of these placements are within semi-independent living apartments, ... Read more

Younger Adult Care Permanent Care Respite Care
  • Mental Health Care
Chestnut House
62 High Street, Marton, Gainsborough DN21 5AW 
8.2 11 reviews
Chestnut House, Gainsborough, Lincolnshire
"When I first arrived I was terrified I would not fit in but the staff have been amazing and made me feel so welcome and at ease. There is…"   Read all 11 reviews
  • 33 Rooms
Location Type Care Home

Chestnut House is a 33 bed residential care centre for clients with needs associated with their mental health. All PrimeLife care services place respect at dignity at the core of their provision, ... Read more

Younger Adult Care Permanent Care Respite Care
  • Mental Health Care
Mill House Care Centre
15 Mill Road, Great Ryburgh, Fakenham NR21 0ED 
8.1 16 reviews
Mill House Care Centre, Fakenham, Norfolk
"Although mother-in-law could be difficult at times, requiring two or more staff constantly, she was treated with dignity and good humour,…"   Read all 16 reviews
  • 44 Rooms
Location Type Care Home

Mill House is a 3 unit residential mental health service set in the tranquil village of Great Ryburgh. The site comprises of 9 single occupancy bungalows; Mallard, a purpose built 17 bed ground floor ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Phoenix Park Care Village
Phoenix Avenue, off Phoenix Parkway, Scunthorpe DN15 8NH 
7.8 54 reviews
Phoenix Park Care Village, Scunthorpe, North Lincolnshire
"Mum was in Overfields for nearly 2 years . We felt as a family that we had mum back . Mum went out on day trips which we did not think…"   Read all 54 reviews
  • from £1,339 / week
  • 146 Rooms
Location Type Care Home

The Phoenix Park Care Village is registered to accommodate both nursing and residential clients and comprises three separate care facilities. Hill Top care centre provides care for 77 clients ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Stoneygate Ashlands
Ratcliffe Road, Leicester LE2 3TE 
7.8 14 reviews
Stoneygate Ashlands, Leicester, Leicestershire
"From the day my dad arrived at Ashlands, he was treated with such kindness and respect. He was extremely well cared for with the staff…"   Read all 14 reviews
  • from £1,404 / week
  • 37 Rooms
Location Type Care Home

Ashlands is a purpose built 37 bed care centre providing for clients whose needs are associated with dementia, elderly care and physical disabilities. All accommodation is offered in a single ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Welholme Road Care Centre
3 Welholme Road, Grimsby DN32 0DY 
7.7 11 reviews
Welholme Road Care Centre, Grimsby, North East Lincolnshire
"I moved to Welholme Road sometime in 2019, in October. This is my eighth year I've lived here. I settled in, but I don't like it. I'm not…"   Read all 11 reviews
  • 16 Rooms
Location Type Care Home

Welholme Road Care Centre is a sixteen bed residential unit providing social care packages to adult clients with mental health needs, the accommodation is fully adapted for clients with physical ... Read more

Younger Adult Care Permanent Care Respite Care
  • Mental Health Care
Lutterworth Country House Care Home
2 Ashby Lane, Bitteswell, Lutterworth LE17 4LS 
7.7 15 reviews
Lutterworth Country House Care Home, Lutterworth, Leicestershire
"Lutterworth Country Care Home are outstanding. It's a very clean, warm home-from-home environment. The staff simply go above and beyond, as…"   Read all 15 reviews
  • from £1,276 / week
  • 66 Rooms
Location Type Care Home

Situated in the peace and tranquillity of the Leicestershire countryside, Lutterworth House can be found in the small parish of Bitteswell, approximately two miles from the centre of the attractive ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cherry Tree Lodge
133 Macaulay Drive, Lincoln LN2 4ET 
7.7 3 reviews
Cherry Tree Lodge, Lincoln, Lincolnshire
"The home is cosy, everything provided is done with consideration for a homely environment. The manager is very special, supportive,…"   Read all 3 reviews
  • 19 Rooms
Location Type Care Home

Cherry Tree Lodge is a nineteen-bed nursing home providing care packages for clients whose needs are associated with learning disabilities. All PrimeLife care services place respect at dignity at ... Read more

Younger Adult Care Permanent Care Respite Care
  • Learning Disability Care
Holmes House
Kenilworth Road, Wigston LE18 4UF 
6.9 11 reviews
Holmes House, Wigston, Leicestershire
"My 96-year-old mother settled down well at Holmes House, she moved when her dementia got worse and she needed a secure home. The staff are…"   Read all 11 reviews
  • from £1,276 / week
  • 49 Rooms
Location Type Care Home

Holmes House provides forty-nine single bedrooms for clients whose needs are associated with old age. Clients may also have needs associated with their mental state, including dementia, a sensory ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Lowfield House Nursing Home
39 Cornwall Street, Kirton-in-Lindsey, Gainsborough DN21 4EH 
6.7 5 reviews
Lowfield House Nursing Home, Gainsborough, North Lincolnshire
"Emergency respite was required for my daughter. I did not know what I was to step into for my daughter's first time stay in adult care. I…"   Read all 5 reviews
  • 21 Rooms
Location Type Care Home

Lowfield House Nursing Home is a twenty-one bed community-based nursing home, providing for clients with needs associated with a learning disability or physical disability. All PrimeLife care ... Read more

Younger Adult Care Permanent Care Respite Care
  • Learning Disability Care
Westerlands Care Village
Elloughton Road, Brough HU15 1AP 
24 reviews
Westerlands Care Village, Brough, East Riding of Yorkshire
"I visit Mum regularly at Westerlands and always find the staff and management team most welcoming and helpful/friendly and more importantly…"   Read all 24 reviews
  • from £1,339 / week
  • 62 Rooms
Location Type Care Home

Westerlands Care Village is registered to provide accommodation to residential, Dementia and residents who require 24/7 support. Westerlands Care village also supports end of life care and to support ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Oval House
Gooding Avenue, Braunstone, Leicester LE3 1JS 
10 reviews
Oval House, Leicester, Leicestershire
"Following the sudden and unexpected need for my mum to require 24-hour nursing care, I was apprehensive and worried about her going into a…"   Read all 10 reviews
  • from £1,500 / week
  • 24 Rooms
Location Type Care Home

Oval House provides for 22 clients whose needs are based on their mental health with a view to preparing them for a future living in the community. Accommodation provided is finished to a luxury ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Mental Health Care
Beechlands
28 Central Avenue, Clarendon Park, Leicester LE2 1TB 
10 reviews
Beechlands, Leicester, Leicestershire
"The staff should keep doing what they are going, They have provided me with excellent support and I am looking forward to moving into my…"   Read all 10 reviews
  • 18 Rooms
Location Type Care Home

Beechlands is an eighteen-bed residential unit, providing for clients whose needs are associated with their mental health. The home is also able to offer limited placements to clients with associated ... Read more

Younger Adult Care Permanent Care Respite Care
  • Learning Disability Care
  • Mental Health Care
1 Old Station Close
Shepshed, Loughborough LE12 9NJ 
8 reviews
1 Old Station Close, Loughborough, Leicestershire
"My brother was recently transferred to Old Station Close from his previous placement, and not before time too. The positive change in him…"   Read all 8 reviews
  • 21 Rooms
Location Type Care Home

Old Station Close is a purpose built care home providing care for 21 clients whose needs are associated with mental health, learning disabilities or physical disabilities. Accommodation is ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
White Acres Care Centre
15 Leicester Road, Shepshed, Loughborough LE12 9DF 
6 reviews
White Acres Care Centre, Loughborough, Leicestershire
"As soon as you enter the large day room you are aware of a warm, friendly and happy atmosphere. Everyone I know who has visited has been…"   Read all 6 reviews
  • from £1,297 / week
  • 12 Rooms
Location Type Care Home

White Acres Care Centre is a twelve-bed residential unit providing social care packages to clients with learning disabilities. All PrimeLife care services place respect at dignity at the core of ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Acorn Close
2 Cotton Mill Crescent, Shepshed, Loughborough LE12 9DR 
4 reviews
Acorn Close, Loughborough, Leicestershire
"All staff are friendly, helpful and approachable. The rooms are good, communal areas are easily accessible and kept clean.…"   Read all 4 reviews
  • 23 Rooms
Location Type Care Home

Acorn Close is a 23-bed care home all with single en-suite accommodation, providing for clients whose needs are associated with mental health together with a provision for clients with learning ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Byron House
104 Drummond Road, Skegness PE25 3EH 
3 reviews
Byron House, Skegness, Lincolnshire
"Staff are always very helpful and keep in touch. Byron House is always lovely and clean. Always offered a drink when visiting.…"   Read all 3 reviews
  • 23 Rooms
Location Type Care Home

Byron House provides accommodation for 23 clients whose needs are associated with their mental health, learning disability and behaviours that are complex and challenging. The home offers all single ... Read more

Younger Adult Care Permanent Care Respite Care
  • Learning Disability Care
  • Mental Health Care
Island Place
Gooding Avenue, Braunstone, Leicester LE3 1JS 
2 reviews
Island Place, Leicester, Leicestershire
"He has been looked after well. Medication is given regularly and the food is very good. He is quite happy in this environment. He has put…"   Read all 2 reviews
  • 39 Rooms
Location Type Care Home

Island Place 39 places, offering accommodation in 10 self-contained flats. Island Place provides care for clients whose needs are associated with mental health issues, with an emphasis on supporting ... Read more

Younger Adult Care Permanent Care Respite Care
  • Learning Disability Care
  • Mental Health Care
Glengarriff House
8 King Street, Market Rasen LN8 3BB 
2 reviews
Glengarriff House, Market Rasen, Lincolnshire
"In my experience, Glengariff has always been brilliant, with regular contact and updates recieved. Staff go above and beyond to find…"   Read all 2 reviews
  • 18 Rooms
Location Type Care Home

Glengarriff House is a fifteen-bed community based care home providing for clients with learning disability needs and associated challenging behaviour. All PrimeLife care services place respect at ... Read more

Younger Adult Care Permanent Care Respite Care
  • Learning Disability Care
South Street Care Centre
32 South Street, Sheringham NR26 8LL 
1 review
South Street Care Centre, Sheringham, Norfolk
  • from £1,300 / week
  • 21 Rooms
Location Type Care Home

South Street provides accommodation for 21 clients whose needs are associated with their mental health, learning disability and behaviours that are complex and challenging. The home offers all single ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
The Mews
Ratcliffe Road, Stoneygate, Leicester LE2 3TE 
The Mews, Leicester, Leicestershire
  • from £1,599 / week
  • 5 Rooms
Location Type Care Home

The Mews in Leicester offers high quality care to its residents. Care home residents receive care and support with dignity and respect. Skilled staff support residents and offer them a wide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Vinegar House
17 Longford Street, Derby DE22 1GJ 
Vinegar House, Derby, Derbyshire
  • 13 Rooms
Location Type Care Home

Vinegar House, located in Derby city, is a 13-bed care home designed for adults under 65 who are experiencing a range of mental health conditions. The service is built around a small, welcoming ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care

Prime Life Ltd Reviews (1388)

8.8

Prime Life Ltd has a Group Review Score of 8.8 (8.809) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Life Ltd must have a Review Score.

Overall Experience
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Review of

River Meadows

from L G (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into River Meadows after her previous care home were unable to meet her needs. From initial telephone conversation to discuss Mum's needs and subsequent visits to view we as a family felt that Mum would be moving into a kind, caring environment where staff really cared about the residents.
From
day one Mum has been cared for with kindness and when Mum was presenting challenging behaviours due to her Alzheimer's, strategies have been put into place to help Mum overcome these behaviours.
Mum's general health and well-being have improved dramatically and staff are quick to notify the frailty nurse/GP should they feel Mum's medication needs to be reviewed.
Mum's room and the communal areas are extremely clean with staff constantly cleaning where and when needed.
Food is varied and appealing and Mum is enjoying the variety of meals on offer, initally she was not eating so staff were preparing a separate meal that she would eat.
All staff appear to really enjoy their jobs which benefits the residents as their positivity shines through in the care that they give.
Reply from Diane Smith, Director at River MeadowsThank you for your kind words, it will mean a lot to the team at River Meadows.
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Review of

St Georges

from Julie P (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at St Georges were always friendly and welcoming and they were kind and caring to my mother who had many needs. Thank you for your help and care.
Reply from diane Smith, Director at St GeorgesThank you for your kind words and for taking the time to complete this review.
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Review of

Tamar House

from Debrorah H (Mother of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been staying at Tamar House on respite at weekends for a year and a half. I am a single parent and need a break from my caring role. The residents and the staff have been fabulous in looking after my son. I would recomend Tamar House to anyone its a great home.
Reply from diane Smith, Director at Tamar HouseThank you for your kind words and for taking the time to complete this review
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Review of

Stoneygate Road Care Centre

from Amy C (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has settled in lovely and is sleeping so well. The food's great too! The staff here have been amazing, so kind and helpful, not only to my dad but to me. I feel so happy to know my dad is being very well taken care of. Dad has already made friends with lots of the residents. Mentally, he continues
to improve. Management is a credit to the home. She has gone above and beyond and makes sure my dad is happy.
Reply from diane Smith, Director at Stoneygate Road Care CentreWhat lovely, kind words...it will mean a lot to the team at Stoneygate Road
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Review of

Birch Green Care Home

from Emma T (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum always made it clear that she never wanted to live in a care home, however the time came when it was impossible for her to stay in her own home safely. My Mum has been at Birch Green for a couple of months now and I have seen her become more mobile, eating well, in a daily routine, well cared
for, joining in with social activities, smiling and laughing with new friends. None of this was possible in her own home, where her world had become a small and frightening place. Having chatted to the staff, I find everyone very approachable and professional. My anxiety levels have come right down knowing she is in Birch Green and I am pleased she is comfortable and well-cared for. I thought I would see this as 'end of life', but visiting my Mum in Birch Green and seeing the social posts, my perspective has changed and I now see this as 'a new stage of life' to be savoured.
Reply from Emma Morgan, General Manager at Birch Green Care HomeThank you for your kind words and we are glad your mum has settled.
Kind Regards
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Review of

Stoneygate Oaklands

from Mark H (Stepson of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well run home with all staff excellent. Nothing is to much trouble for them. Graham is well looked after and has really fitted in and we as a family are very happy.
Reply from diane Smith, Director at Stoneygate OaklandsThank you for your kind words and for taking the time to complete the review.
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Review of

St Georges

from P H (Son of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident from August 2023 until his death in April 2026. Although initially not happy about needing residential care, he soon settled in, began to interact with other residents and formed a rapport with the staff. I was always impressed with the care and kindness of the staff. Several
carers said my father was a popular resident, they enjoyed caring for him and they showed great compassion during his final days.
Reply from diane Smith, Director at St GeorgesThank you very much for your kind words and for completing the review.
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Review of

The Fieldings

from J S (Respite Resident) assisted by family/friend published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Fieldings is a lovely friendly home from home. The staff are very good and give lots of support. I enjoy going there, but wish I could go more often.
Reply from diane Smith, Director at The FieldingsThank you for your kind words and for taking the time to complete this review
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Review of

The Mount

from S S (Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at The Mount are very friendly they help me go out in the community and walk around all the shops I like all the food that we have and all the puddings I have a nice bedroom with my own furniture.
Reply from diane Smith, Director at The MountThank you for your kind words and for taking the time to complete this review.
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Review of

The Mount

from K D (Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love living at The Mount. I like the staff they help me so much. The activities are fantastic.
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Review of

The Manor House

from S S (Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff took me on fhising holiday I enyoyed it.
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Review of

Stoneygate Oaklands

from Juliette T (Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I enjoy living in Oaklands House and like to use the facilities. Staff help me with all my requirements. I like the food in Oakland House. Staff and manager are very helpful in Oakland House.
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Review of

Hawkhurst Care Centre

from Natasha D (Granddaughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding service with very friendly staff. MJ, Karen, and Helen have all been amazing - I don't know everyone else's names yet, but all the staff are lovely and make the place feel very personal and homely. They are great with the residents, and everyone always seems happy, singing along and enjoying
themselves.


I was nervous when my grandad first went in for his short stay, but seeing how happy and settled he is has been very reassuring.

Reply from diane Smith, Director at Hawkhurst Care CentreThank you for your really kind words and for taking the time to complete the review
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Review of

Charnwood Oaks

from Karen H (Daughter of Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff that cared for my mother during her 15 months at Charnwood Oaks were wonderful. From the first day she was made to feel welcome & treated with respect & kindness. From entering the home, you can see how clean & well kept it is, many of her relatives commented abut this. My mum loved the wide
variety of food that was served & enjoyed the lovely restaurant. She was kept happy & motivated by the amazing entertainment staff who work so hard to keep all the residents active & happy. My mum made lots of new friends during her stay & we will always be so grateful to all concerned.
Reply from diane Smith, Director at Charnwood OaksThank you for your really kind words and for taking the time to complete this review.
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Review of

Woodville Residential Care Home

from K W (Daughter of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in for 2 weeks before she sadly passed away. We could not fault the care shown to her and us, especially in her last 24 hours, when all the staff there really looked after us. Two suggestions we would make would be:
1) Giving consistent information, we found that we got told different facts
across the shifts.
2) In the last intense hours, listen to the family more; perhaps usual nursing routines are not so important.
Reply from diane Smith, Director at Woodville Residential Care HomeThank you for your kind words and for taking the time to complete this review
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Review of

Mill House Care Centre

from Stephen G (Son-in-law of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although mother-in-law could be difficult at times, requiring two or more staff constantly, she was treated with dignity and good humour, with some members of staff going out of their way to keep her happy. We have felt that Mill House staff have cared for her extremely well and always kept us informed
of any changes.
Reply from diane Smith, Director at Mill House Care CentreThank you for your kind words and for taking the time to complete this review.
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Review of

Stoneygate Oaklands

from H B (Wife of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find the staff friendly and very helpful the staff have a lot to do. My husband Alan is satisfied with the care he gets.
Reply from diane Smith, Director at Stoneygate OaklandsThank you for your kind words and for taking the time to complete this review
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Review of

Gilby House Nursing Home

from Tony P (Brother of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very very helpful as my brother can be quite challenging! But they work around is various modes! The staff have now got my brother onto a help the community scheme! That I am sure he really enjoys! This then gives him a purpose and he not bored sitting in his room causing mischief.
Thank you very much.
Reply from diane Smith, Director at Gilby House Nursing HomeThank you for your kind words and for taking the time to complete this review
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Review of

Clarence House & Granary

from B N (Sister of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister attends Clarence house several weeks a year for respite care, she really enjoys her stays, they do lots of activities and do some amazing outings, she really feels it's home from home !!
For me, I go away knowing that my sister is truly cared for and her needs are met unconditionally,
the staff and management are very welcoming and truly demonstrate passion and care to the residents and it has the "home from home feel" ..
recommend 100%
Reply from diane Smith, Director at Clarence House & GranaryThank you for your kind words and for taking the time to complete this review.
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Review of

Stoneygate Oaklands

from B P (Father of Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son live here he and I am very happy.
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Awards / Recognitions (1)

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