Aria Care | 67 Care Homes

Review of
Forth Bay Nursing Home
from C O (Daughter of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience

From the first point of communication the staff made us feel very welcome and a part of the care home "family". I could not have wished for a better care home for my dad. It gives me a great sense of comfort that in my dads stage of life he is in the best place possible. I would like to give my heart

felt thanks to all of the staff for all they do for us. My dad is looked after and its evident all the staff care for the residents. You all deserve 5 stars.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

Thank you so much for your kind words. We're so glad to hear that you and your dad felt welcomed and supported right from the start. It's a real privilege to be trusted with his care, and knowing that you feel comforted and reassured means everything to our team. They put so much heart into what they do, so your appreciation will mean the world to them. We'll make sure your message is shared with everyone here - it will put smiles on a lot of faces!

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Review of
Dormy House
from J B (Next of Kin) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

Home is clean, staff are excellent. The facilities are wonderful. My husband works in a care home and thought his was nice, but this is better.

Reply from Home Manager, Home Manager at Dormy House

Thank you for taking the time to leave us such a fantastic review. We're happy to hear that you've had such a positive experience at Dormy House. Our team works hard to provide the highest standard of care, so thank you for your kind words. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Dormy House
from J H (Daughter of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

Friendly staff who are approachable and a caring management team who are very understanding of needs and are supportive.

Reply from Home Manager, Home Manager at Dormy House

Many thanks for your positive review. We're so pleased that you're happy with the care provided at Dormy House. The care and services we deliver as a team to our residents and their loved ones are extremely important to us. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Miranda House
from S S (Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

Nothing too much trouble, always helping, a lovely place to live.

Reply from Home Manager, Home Manager at Miranda House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you're receiving such great care and feel happy at Miranda House. I will pass on your kind comments to the whole team.

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Review of
The Boynes Care Centre
from Helen T (Daughter-in-law of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother-in-law has come into The Boynes Care Centre. The care she has is excellent, the staff are very friendly and helpful and nothing is too much trouble for them. We feel that Mum is being looked after very well and we feel that we have nothing to worry about with the care she is receiving. The

food is excellent and lots of choice, and her room and bathroom are always clean and tidy and the staff are always popping to see if she is alright and we recommend The Boynes Care Centre to anyone. We give it 5 stars, the best care home.

Reply from Nithin Mathew, Home Manager at The Boynes Care Centre

Thank you for your feedback on the care your mother-in-law has been receiving it is wonderful to hear that she is happy with us, enjoying the food and that you have peace of mind she is in the right place, your comments will be shared with the team who will be delighted to read them, thank you again for taking the time to leave us a review.

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Review of
Dormy House
from S S (Friend of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience

As usual, we found the home very clean and tidy. I was given a warm welcome by all the staff. All the residents appeared to be very happy and content. The atmosphere was very soothing and peaceful.

Reply from Home Manager, Home Manager at Dormy House

On behalf of the Dormy House team, we would like to thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience during your visit. We take great pride in creating a warm and welcoming environment for both our residents and their loved ones. I will pass on your kind comments to the whole team.

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Review of
Kingsclear
from T D (Daughter of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience

I love this care home. All the staff go above and beyond. The manager is so approachable. The care givers are amazing. Shout out to a particular member of staff.
All the office staff are great too. Always happy to help. Love them all. :) x

Reply from Rob Cook, Home Manager at Kingsclear

Many thanks for taking the time to leave us a review and for your lovely comments about our home and team at Kingsclear, we are always here to help and support. Your comments have been passed on to the whole team who will be delighted to hear your feedback.

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Review of
Stowford House
from M G (Son of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum is well looked after and is content. The staff are friendly and helpful. from the care staff through to the Admin team,
Mun enjoys the food from our experience which is somewhat tailored due to her condition.
The rooms are clean and well-maintained.

Reply from Stephanie Jones, Home Manager at Stowford House

Thank you for taking the time to leave us a review and it is lovely to hear your mum feels content with us at Stowford House and that she has been enjoying the food, it is important to us that delicious meals are served to our residents tailored to their needs / diets as well as their favourite dishes. Your feedback will be shared with the team who will be delighted to read it.

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Review of
Stowford House
from R M (Nephew of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

Our aunt became a resident in February 2025. She has suffered a fall at home and spent time in hospital. She was unable to look after herself and was reluctantly persuaded to take a trial at Stowfield House. It was obvious that the care provided suited her and her needs. We are delighted with her progress

since she came into care. Thank you all for your help.

Reply from Stephanie Jones, Home Manager at Stowford House

Many thanks for your review and kind words, it is wonderful to hear your aunt has made progress since being with us and we are pleased we could help and support your aunt and your family when you needed us. Your feedback will be shared with the team.

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Review of
Beechwood Park Nursing Home
from L C (Daughter of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience

The home is warm and inviting. Staff are friendly. My mum has a lovely room which she enjoys sitting in and watching the birds on the feeder. Staff have worked to make her room homely and my mum feels safe there. My mum enjoys her food and loves sitting at the same table with the same people. She has

connected with them. I can visit any time and always feel welcomed by staff. The care plan is updated according to my mums changing needs.

Reply from Marek Tarnawski, Home Manager at Beechwood Park Nursing Home

Many thanks for taking the time to leave us a review and we appreciate your lovely comments about your mum's care, our home and team it is wonderful to hear she feels at home with us here at Beechwood Park and seeing her making new connections / friends who she enjoys eating with, our team is dedicated to ensuring every resident feels safe, happy, and well looked after, and it's great to hear that this has been your experience.

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Review of
Ivy Court
from Tina C (Daughter of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been supported so well at Ivy Court. She has been treated with dignity and choice. There are beautiful grounds, wonderful facilities the staff are amazing. Living with Dementia is hard, but with such amazing support, I've seen a little bit of my mum again, she is happy, enjoying herself,

this makes me happy and very grateful.

Reply from Home Manager, Home Manager at Ivy Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care and feels content at Ivy Court. It's wonderful to know that the support we're providing is making a positive difference for both you and your mum. I will pass on your kind comments to the whole team.

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Review of
Southborough Nursing Home
from J C (Partner of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

My partner of 28 years passed away last October after spending just over the last year if his life at Southborough. This was the 3rd time that we had moved him from the previous 2 homes that were fit for nothing! From the first moment my family and I stepped inside Southborough, we were so impressed

by the facilities, the caring and kindness of the wonderful staff. Top quality, I would describe it as. The food was wonderful, cleanliness, the laundry was very good. The entertainment was carried out at a top quality. I refer to the staff there as my friends whom I will always be grateful to for their caring and kindness. Can't thank them enough.

Reply from Home Manager, Home Manager at Southborough Nursing Home

On behalf of the Southborough Nursing Home team, we would like to thank you for your wonderful feedback. We're delighted to hear that your partner received such great care here, and we appreciate your kind words regarding our dedicated team. We are very sorry for your loss, and we hope we made your partner's stay as comfortable as possible. Your lovely comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Rendlesham Care Centre
from John C (Son of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience

What a fantastic care home. My father was there for the last 9 months of his life. He had Alzheimer's and was both mobile and at times aggressive so a difficult patient to look after. Finding a suitable home was to prove a major issue; after short stays he was rejected from two care homes and I tried

to get my father into some 17 other care homes. Eventually I found Rendlesham Care Home which accepted him and looked after him with great care and affection. The care home got him on the right medication, he settled in and spent the last few months of his life as happy and comfortable as one could hope for - a big thank you to all the wonderful staff who looked after my father in his last days.

Reply from Pearl Hope, Home Manager at Rendlesham Care Centre

Many thanks for your lovely comments about the care your father received while with us, it was our privilege to care for your father and to hear that he was happy, settled and felt at home with us means everything , the care and services we deliver as a team to our residents and families is extremely important to us. Your comments have been passed on to the team who will be delighted to hear your feedback.

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Review of
Southborough Nursing Home
from C R (Niece of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

Southborough Nursing Home is a lovely warm friendly place to be, both for the resident and the family. My Aunt has settled in there over the last 20 months and has absolutely thrived. She treats the nursing staff like her family and vice versa. When I visit I feel as if the whole place is hugging me

and welcoming me in with so much warmth and love. I'm pretty sure this is how my dear aunt feels, too. I'm grateful that her later years in life are spent in the safety and love of this nursing home.

Reply from Home Manager, Home Manager at Southborough Nursing Home

Thank you, for your positive comments regarding our home and colleagues at Southborough Nursing Home. We're happy to hear that your aunt is receiving great care and has formed such a great bond with our team. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Bourne House
from M T (Son of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum has settled in much better than I thought she would thank too the caring staff. Bourne House is well run, clean and mum is well treated. It is nice to see mum join in the well managed activities. Overall very happy with the care provided.

Reply from Bourne House, Home Manager at Bourne House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum has settled in well and is receiving such great care at Bourne House. I will pass on your kind comments to the whole team.

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Review of
Kingsclear
from M H (Sister of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

I am very impressed with the activities on offer. They are varied and interesting. I like that there are many visitors, for example, singers, dancers who are very professional and fun. The carers are kind and friendly. The cleaning staff are lovely, as is the receptionist. There is a lovely atmosphere,

and I visit my sister virtually every day. I am made welcome and enjoy myself!

Reply from Home Manager, Home Manager at Kingsclear

Thank you so much for your review, we're so pleased that you've gotten to see all the fun activities and events we host and get to know our lovely team. It's great to hear that you feel welcome at Kingsclear and have enjoyed the time you've spent here - it's so important to us that our residents' families also feel part of our community so your kind words mean a lot!

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Review of
Brook House Nursing Home
from Veronica D (Niece of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

Absolutely perfect. All has made my uncle better. Superb care and love and affection. I highly recommend Brook House. Excellent service. He misses you all already. Thank you for looking after him.

Reply from Brook House, Home Manager at Brook House Nursing Home

Thank you so much for your wonderful feedback, Veronica, we're so happy to hear that your uncle is doing better and enjoyed his stay at Brook House! It means so much to us that our team could make such a positive impact. We all miss him too and wish him all the best! Thanks again for your lovely words, we'll pass them on to the rest of the team!

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Review of
Southborough Nursing Home
from A B (Daughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been a resident of Southborough for 2 1/2 years and is coming to the end of her dementia journey. The care, support and respect she is being surrounded by is so valuable and is what we have come to expect and truly appreciate. Southborough is her extended family and to be with her at this time

where she has been so happy and cared for. He's wonderful. The support we have been given has also been appreciated and is a service and caring approach that will inform my fond memories of our time here. Thank you.

Reply from Stuart Lamacraft, Marketing at Southborough Nursing Home

Thank you for sharing such a heartfelt and moving review. We're truly honoured to have been part of your mum's journey and to know that Southborough has felt like an extended family during this time. Your kind words about the care and support mean so much to the whole team. It's a privilege to be there for both your mum and your family, and we're deeply grateful for your trust.

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Review of
Chestnut View Care Home
from J E (Daughter of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

All I can say is... the staff are very professional, they care about every person in there. They show amazing patients and understanding with not always the most cooperative people. Everyone there is treated as an individual, my mother is not only cared for ,but, sometimes spoiled too.
I think I

want my name down on the waiting list now. Thank you to all the staff for your care and devotion the the health and well being of my mother.

Reply from Home Manager, Home Manager at Chestnut View Care Home

Thank you for taking the time to share your experience at Chestnut View. We're pleased to hear your mother feels both well cared for and valued as an individual - this is exactly the standard our team strives to maintain. It's particularly kind of you to recognise their patience and dedication. We'll be sure to pass on your thoughtful comments to the staff.

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Review of
Cranmer Court
from Alison S (Daughter of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

I'd like to thank everyone for the care & support you have all given my Mum over the last year. The whole team at Cranmer are fantastic & we as a family couldn't have asked for more. You all seem to work as a team & really take into account that you are in the resident's home's. I was constantly amazed

that the staff appear to know all the names of the residents and talk to them, making them feel special. You treat them like the individuals they are, not a number.
I'd like to thank you all for the support you have given myself and my family over the last year. Mum and Dad came to the home together in March 2024. Prior to this I had been caring for them at home. With them moving to Cranmer I was able to become a daughter again. It meant that the time I spent with them was just for me and them, making happy memories. It also allowed me to go away on holiday guilt and worry free. I knew they were in safe hands.
My sister and I only looked at one home and I know we made the right choice.

Reply from Home Manager, Home Manager at Cranmer Court

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that both your mum and dad received such great care at Cranmer Court and that your experience has been so positive. It means a lot to know that we were able to give you the chance to share those special moments. We are really sorry for your loss and would like to pass on our sincere condolences to you and your family. I will pass on your kind comments to the whole team.

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Care Homes Owned by Aria Care

Aria Care Locations (67)

Aria Care Reviews (4922)

Forth Bay Nursing Home

Dormy House

Dormy House

Miranda House

The Boynes Care Centre

Dormy House

Kingsclear

Stowford House

Stowford House

Beechwood Park Nursing Home

Ivy Court

Southborough Nursing Home

Rendlesham Care Centre

Southborough Nursing Home

Bourne House

Kingsclear

Brook House Nursing Home

Southborough Nursing Home

Chestnut View Care Home

Cranmer Court

Awards / Recognitions (2)

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