Aria Care | 66 Care Homes

Review of
Mount Pleasant Care Home
from K W (Daughter of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

Both my mum and dad have resided at Mount Pleasant since 1st July 2025. Mum recently passed on 21st September 2025. Dad still resides. I visit regularly and cannot praise the carers/management enough. Mount Pleasant have an excellent team who are so caring and dedicated in all of their duties. They

show so much love and dedication they are an asset to Mount Pleasant. I would certainly recommend this care home. Nothing is too much

Reply from Nicole Howarth, on behalf of the team at Mount Pleasant Care HomeThank you so much for your kind and heartfelt words. We are deeply sorry for your loss and extend our sincere condolences to you and your family. It means a great deal to us that you have been pleased with the care your mum and dad have received during their time at Mount Pleasant. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot.

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Review of
Scoonie House
from M S (Daughter of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

Whenever we visit (frequently) the home is clean and tidy and staff are around and friendly. Mum is also comfortable and clean and tidy. We are kept aware of what is happening socially and with regard to our mum. There are lots of visitors - youngsters and entertainers to amuse the residents and there

are also lots of outings arranged to lunch clubs. Regular visits from medical staff are reassuring. The meals (and regular treats) are of a very high standard.

Reply from Nicole Howarth, on behalf of the team at Scoonie HouseOn behalf of the Scoonie House team, we would like to thank you for your positive feedback. We're so pleased to hear that your mum is receiving such great care and enjoying the social activities and outings. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Walstead Place Care Home
from A J (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

I cannot praise the team at Walstead Place high enough
Mum just transferred here and although I was a little worried at first it would be the right place for her the team including the manager and deputy manager have been amazing.
I don't think I've seen mum look this well and her Parkinson's being

managed so well
Thank you it means a lot to us that mum is comfortable and settled

Reply from Nicole Howarth, on behalf of the team at Walstead Place Care HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is settling in well and receiving such great care at Walstead Place. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Chestnut View Care Home
from James B (Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

I have found this care home to be extremely friendly and professional in all aspects of care both medical and well being. I feel safe, respected and worthwhile and we interact as one big family looking after each and all of us both staff and residents.

Reply from Nicole Howarth, on behalf of the team at Chestnut View Care HomeThank you for taking the time to leave us such a fantastic review! We're happy to hear that you feel safe, respected, and part of the Chestnut View family. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Claydon House
from Beverley T (Relative of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

I have visited friends and relatives in many care homes but never have the words care and home been more fitting. The staff are welcoming, professional and clearly have the best interest of the residents in their care. The residents were all engaged in conversation or activities and no one looked lonely

or unhappy. This is clearly a home well managed and run but felt like a home and not an organisation. If you are looking for somewhere for a loved one do go and have a look around Claydon House. You won't be disappointed.

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Review of
Beaumont Villa
from Sue B (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

Our dear Mum has enjoyed the last three and a bit years in the incredible care of Beaumont Villa.
It is a very warm, comfortable and homely environment. All the staff are amazing from the laundry team to all the Management including all the carers, the support worker and the entertainment team who

become family friends.
Many outings and events are celebrated throughout the year including balloons, banners and a special cake from the Chef on each birthday.
Over the months/years dementia needs and support changes and this is quietly put in place with care and respect.
As a family we will always be grateful for the wonderful care Mum received at Beaumont Villa.

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Review of
Magna Care Centre
from Sally H (Sister of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

I have found Magna Care Centre to be outstanding. My sister was beautifully looked after and the family really well supported. The staff are friendly, helpful and welcoming. I said to a friend of mine, 5 stars are not enough, more like 10 needed! Thank you Magna - you helped me through such a difficult

time, will never forget your kindness.

Reply from Nicole Howarth, on behalf of the team at Magna Care CentreThank you for taking the time to leave us such a fantastic review. It was a privilege to care for your sister. We're happy to hear that she received such great care at Magna Care Centre and that your family felt well supported during a very difficult time. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot. I will pass on your kind comments to the whole team.

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Review of
Scoonie House
from G M (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum is still enjoying her time at Scoonie House. The facilities are top notch and well-matched by the staff working there. To know Mum has this high level of care gives us great peace of mind. The activities are varied and great for mum - Mary's meals are always a great success! All in all, I can't

speak highly enough of Scoonie House and its staff.

Reply from Nicole Howarth, on behalf of the team at Scoonie HouseOn behalf of the Scoonie House team, we would like to thank you for your lovely review. We're delighted to hear that your mum is receiving such great care and that our facilities, activities, and team have made a positive difference. Your wonderful comments have been passed on to the team, who will be very pleased to hear your feedback.

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Review of
East Hill House Residential Care Home
from Christopher M (Brother-in-law of Resident) published on 16 December 2025 Submitted via Postal Card • Report

Overall Experience

My brother-in-law has been in East Hill for 1 year now. Our first impression of East Hill was the friendliness of the staff and the homely atmosphere. Although lacking in some modern features and needing updating, the managers and staff are devoted to their residents, and continually try to entertained

care for them in the best way they can. Relatives are always kept informed and welcomed when visiting at any time.
In sum up, a comfortable, homely place, with dedicated staff.

Reply from Stuart Lamacraft, on behalf of the team at East Hill House Residential Care HomeThank you for taking the time to share your experience. It's lovely to hear that the friendliness of the team and the homely feel of East Hill made such a positive first impression, and that this has continued over the past year. We're glad you feel informed and welcomed whenever you visit, and your recognition of the staff's dedication to residents is very much appreciated.

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Review of
Scoonie House
from Janet F (Daughter-in-law of Resident) published on 15 December 2025 Submitted via Postal Card • Report

Overall Experience

My father-in-law has been here now for 7 months and has settled really well. He loves being outdoors and Scoonie has been able to fulfil this through lots of activities in the garden, enabling him to access the garden when he wanted to. Also loves his trips out to local venues. Staff are very friendly,

kind and caring.

Reply from Nicole Howarth, on behalf of the team at Scoonie HouseThank you for taking the time to leave us such a fantastic review! We're delighted to hear that your father-in-law has settled so well at Scoonie House. It's wonderful that he has been able to spend time outdoors, take part in activities in the garden, and enjoy trips out. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Rectory House Nursing Home
from Barry S (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report

Overall Experience

Outstanding. I came over from USA to spend some time with my mother Jill. I came almost every day and the staff are just amazing. Everyone was so nice friendly and cared so much about my mothers wellbeing. I sleep well knowing that she is being well taken care of as her life is slowing down. The staff

are so friendly and I can't thank each and everyone enough.

Reply from Stuart Lamacraft, on behalf of the team at Rectory House Nursing HomeThank you for sharing such a moving message. It means a great deal to know that you felt reassured while spending time with your mother, and that the team's care and kindness brought you comfort during such an important period. Your trust and appreciation will be deeply valued by everyone involved in her care.

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Review of
Galsworthy House Nursing Home
from Lisa B (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

Mum has been at Galsworthy House for just over a year now. During this time the team have been amazing with her - she has good spells and some bad ones and they have looked after her through it all with so much care, compassion and kindness. The team (every single one of them) are an absolute delight,

nothing is too much trouble. The communication to me when mum had a fall (twice) from Robert and Linda was excellent and Andrea (Clinical lead) has been an absolute rock.
I looked at quite a few homes before settling on Galsworthy House for mum, but I am very happy with her being there and have full confidence in them taking care of my mum.

Reply from Nicole Howarth, on behalf of the team at Galsworthy House Nursing HomeThank you for taking the time to leave us such a fantastic review! We're delighted to hear that your mum is receiving such great care at Galsworthy House, and it's wonderful to know that our team's compassion, care, and communication have made such a positive difference for both you and your mum. I will pass on your kind comments to the whole team.

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Review of
Firtree House Nursing Home
from Aimee T (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report

Overall Experience

My mother has been here for two years now and I'm very grateful for the time she has spent here - the manager is very approachable and always happy and willing to help. And all staff are lovely - kind and helpful. The home has a comfortable atmosphere and the events they put on are fantastic.

Reply from Stuart Lamacraft, on behalf of the team at Firtree House Nursing HomeThank you for sharing your feedback. We're so pleased to hear that your mother has been well supported over the past two years and that you've found the manager and team approachable and kind. It's lovely to know the atmosphere and events have made her time here enjoyable - your appreciation is very much valued.

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Review of
Claydon House
from H H (Friend of Resident) published on 10 December 2025 Submitted via Website • Report

Overall Experience

My first visit to a loved one today. Claydon House was beautifully presented. The Staff were super. We were offered coffee on arrival. Our loved one was clearly being well looked after in a beautiful room which was clean, warm and personalised.
When a person you love is vulnerable and needs to be cared

for it is a stressful and scary time...but when you meet staff with warm smiles and time for you....it means the world. Thank you. Xx

Reply from Nicole Howarth, on behalf of the team at Claydon HouseThank you for taking the time to leave us such a fantastic review! We're delighted to hear that your friend is receiving such great care at Claydon House and that your visit was a positive experience. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Heffle Court
from Jennifer P (Relative of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

The staff excellent. Professional, caring, polite. Manager very efficient + professional. As a family we would like to say a big thank you for all of the support have gone above and beyond.

Reply from Nicole Howarth, on behalf of the team at Heffle CourtThank you for taking the time to leave us such a fantastic review! We're happy to hear that your experience at Heffle Court has been so positive. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Southlands Place
from Brian H (Husband of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

I am so grateful that my wife is in such a lovely place.
The staff are so kind, patient and understanding of her condition.
Could not be better.

Reply from Nicole Howarth, on behalf of the team at Southlands PlaceThank you for taking the time to leave us such a lovely review! We're happy to hear that your wife is receiving such great care at Southlands Place. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review of
Firtree House Nursing Home
from Susan A (Relative of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

This really is a wonderful home. Yes the building is old, but the staff? OMG, they are so caring.
I'm an infrequent visitor to my ex husband who lives here.
ALL the staff I encounter on my way through corridors, ask me how I am and remember me. I'm always astonished.
The care for Alan has been

exemplary. (He's been, I've got to say, brought back from 'near death', through their nursing care). Unbelievable care.
No money could provide more..

Reply from Stuart Lamacraft, on behalf of the team at Firtree House Nursing HomeThank you for sharing such a powerful and thoughtful review. It means a great deal to hear how consistently caring and attentive the team have been, both to your ex-husband and to you as a visitor. Your words about the nursing care and the personal warmth you experience will be deeply appreciated by everyone here.

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Review of
Magna Care Centre
from Els J (Friend of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

My friend was admitted to Magna Care Home 10+ days ago, and I have visited her in that period many times, even staying nights in the recliner chair (very comfortable).
On my first visit, I was immediately struck by the atmosphere, homely, welcoming, light and fresh, and this only grew when I met the

staff, each one, nursing, cleaning, kitchen, caring and office staff, ALL without exception, kind, helpful, thoughtful, fun - plus - professional! This is a special place.

Reply from Nicole Howarth, on behalf of the team at Magna Care CentreThank you for taking the time to leave us such a fantastic review! We're happy to hear that your friend is receiving such great care at Magna Care Centre and that you have felt welcomed and supported during your visits. Creating a homely, warm environment is at the heart of what we do, so your feedback means a lot. I will pass on your kind comments to the whole team.

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Review of
Brook House
from A A (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

I found Brook House, to be clean & all the staff friendly. Any queries were dealt with promptly. The staff are on hand & most of the time are with the cared for who all seem very happy. The rooms are spacious & mum has enjoyed her week despite. I am happy & feel it is a safe environment.

Reply from Stuart Lamacraft, Marketing at Brook HouseThank you for your kind feedback. We're pleased to hear you found Brook House welcoming and well run, and that any queries were addressed promptly. It's reassuring to know your mum enjoyed her stay and that you felt confident she was in a safe, supportive environment.

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Review of
Galsworthy House Nursing Home
from T M (Granddaughter of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

My grandmother was in the home for a number of months before sadly passing away. She was very well looked after and the staff are lovely. She enjoyed doing the activity's while she was able to, and loved the amount of singing/ music activities they had.

Reply from Nicole Howarth, on behalf of the team at Galsworthy House Nursing HomeThank you so much for taking the time to share such a lovely review during this difficult time. We are truly very sorry for your loss. It means so much to hear that your grandmother was cared for with kindness and enjoyed the activities, particularly the singing and music sessions that brought her joy. Please accept our heartfelt condolences from everyone here at Galsworthy House.

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Care Homes Owned by Aria Care

Aria Care Locations (66)

Aria Care Reviews (5213)

Mount Pleasant Care Home

Scoonie House

Walstead Place Care Home

Chestnut View Care Home

Claydon House

Beaumont Villa

Magna Care Centre

Scoonie House

East Hill House Residential Care Home

Scoonie House

Rectory House Nursing Home

Galsworthy House Nursing Home

Firtree House Nursing Home

Claydon House

Heffle Court

Southlands Place

Firtree House Nursing Home

Magna Care Centre

Brook House

Galsworthy House Nursing Home

Awards / Recognitions (2)

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