Care Homes Owned by Care UK in Bristol

Mum has been a resident for 18 month the service has gone down in the last 6 months rooms need a lick of paint, repairs outstanding for many months, promised to be sorted but still waiting, food standards have gone down as well. carpet needs replacing. Staff Very helpful and friendley.

Overall,I think Trymview Hall is very well kept and staffed by very dedicated,caring and professional people.

My wife has to wait far too long when using the buzzer, when she needs the toilet. Carers will come in and turn the buzzer off and say they will be back soon with more help, but then there is another long wait! Sometimes my wife has been waiting for 30 mins and one hour on frequent occasions, this is not acceptable and could be down to staffing shortages?

Very good care mum not well atm. Overall experience care and support very good cleanliness excellent food and drink excellent.

My personal experience, all good, I always get updates, and find communications good. I have no worries or concerns, with my fathers care, and he seems happy and content so that is good.

Great care for our nan. Very helpful, kind staff. Nan can be challenging at times but staff always reassure her and us.

I find it good to see mom in good spirits and looked after v well. Good food and choices of meals. Her room is v good and warm with a good bed. Plus she looks well. I find she likes to talk and look at all the people.

After the local hospital told me my mum was being sent home, even though she was not well enough, I had just three days to find some accommodation for her! Luckily my sister found & arranged a visit to Trymview Hall which I visited with my dad, and, thanks to the manager, we were able to get my mum a place for some respite care. She's now been in there two months and I cannot find fault with anything concerning her stay. The home is bright and clean, the staff are caring, supportive and very accommodating with visitors, (even ones like myself). The food, surroundings and ambiance are all first class and I would certainly recommend it to anyone looking for a home for their parents / themselves. Big shout to the manager and 3 other members of staff in particular and all the staff, keep up the good work!!!

The quality of the premises and the friendliness of the staff made for an enjoyable stay. The activities were unreliable in taking place at the noted time or even taking place. It would be useful to have activities in the evening.

I am happy here and find everyone helpful, the staff anticipate one's need every time.

My mother was in Trymview Hall on respite for 3 months. She thoroughly enjoyed her stay there and thought the carers were lovely, friendly and helpful. She was also impressed by the food on offer and the standards of cleanliness and the level of comfort in her room. She would be very happy to stay there again.

Staff very friendly and welcoming. Rooms looking a bit dated and needs refreshing. Food overall very good. Could do with more staff!! Overall happy with care mum is receiving.

My mother is well looked after by good staff and she is very happy.

Whilst Mum was a resident at the home, she believed that she still lived in her flat and this made her very content (she suffered with Dementia), Overall. St Georges was very good

My father stayed at Trymview Hall for a brief period whilst we found him a permanent home. We were so pleased with his time here. The care team are so friendly and patient, especially with residents living with dementia. It was lovely to see the trusting relationships they had built with the residents. Nicola was really supportive to myself and my family. Great facilities onsite including an incredible garden with loads of plants and herbs growing and chickens who are allowed to roam freely throughout the day.

My wife has been a resident at the home for four weeks and I have found the care provided by the staff to be very good and very caring. I have had several problems with a resident entering my wife's room, causing her distress and despite my family making complaints, this continues to happen daily.

I spent four weeks respite care at Trymview Hall and was completed satisfied with my stay there. Their ambience is great. The facilities are spotlessly clean. Their staff are caring, efficient and cheerful and always greet you with a smile. The food is very good and the chef visited me to discuss what my choice of food would be. The entertainment is a little unpredictable for various reasons but a lot of good surprises. It will certainly be top of my list when the time comes for me to move from my home. Thank you everyone.

My mother moved here almost two years ago, and we cannot fault the home or the team. The whole team were very supportive in getting her settled and she is now very happy. Her room is lovely - she is fortunate to have one of the rooms with direct garden access. The garden is very sunny in summer and is well maintained. The terraces are well-used with a lot of space to sit and watch. The chef and his team do a very good job of providing a varied and interesting menu and my mother comments most days on just how good the food is. The care team on her wing look after them all very well, and my mother says that she can find no fault. They have a wide range of activities and there are outings most days, which seem to be very popular. We are very glad we chose Trymview when we finally had to move my mother out of her own home and cannot recommend them highly enough.

My mother has been a resident of Trymview for two years and we cannot fault the personal care and attention she has received from both the carers and the management staff. In particular, we are extremely grateful for the additional support we recently received during a difficult period of ill health. All staff went above and beyond to support us all as a family, ensuring that my mother was still able to attend the medical appointments that we normally take her to. Thank you to all the staff at Trymview for their hard work and dedication at all times.

Mum came to Trymview in May 2021, a desperately difficult time for her as she was in denial regarding her dementia which was becoming unhealthy and very difficult to manage. The extraordinary level of care and attention from the Trymview carers very quickly restored her health and vitality sufficiently for Mum to start grumbling to her family as usual! Nevertheless, Trymview's patience and understanding went above and beyond in all respects so far as we could see. No one should have to suffer the advances of dementia, however, we are sure as sure can be, that at 97 and now largely immobile, Mum is in the best possible place at Trymview Hall.