Care Homes Owned by Care UK in Bristol

My mum in law Carol just finished a respite at st St George's. We were all apprehensive. However within 1/2 hour Carol said"it's not so bad I've been so worried " this continued during the 9days. Gladys and her team made Carol so welcome . The staff were so kind and caring. The room was clean. All the staff from the catering, cleaning and care staff were friendly and nothing was too much trouble. Carol did not want to go home . Carol will probably need 24 hour care in future and the little respite has reassured her what life will look like and she is no longer frightened. Thank you St George staff your doing a great job .

Staff very help full

Mum's very happy and content. Well looked after. All her needs are met.

Staff perform a good job in difficult circumstances. There seems to be a high turnover of staff/agency staff. Staff in my experience treat residents with respect and dignity. Cannot comment on activities as mum won't engage in them

My dad have been in the care home for almost a year. in that time he seems to have settled well, staff have been helpful and I've have seen a big improvement since being taken over.

Mum has been a resident for 18 month the service has gone down in the last 6 months rooms need a lick of paint, repairs outstanding for many months, promised to be sorted but still waiting, food standards have gone down as well. carpet needs replacing. Staff Very helpful and friendley.

Overall,I think Trymview Hall is very well kept and staffed by very dedicated,caring and professional people.

My wife has to wait far too long when using the buzzer, when she needs the toilet. Carers will come in and turn the buzzer off and say they will be back soon with more help, but then there is another long wait! Sometimes my wife has been waiting for 30 mins and one hour on frequent occasions, this is not acceptable and could be down to staffing shortages?

Very good care mum not well atm. Overall experience care and support very good cleanliness excellent food and drink excellent.

My personal experience, all good, I always get updates, and find communications good. I have no worries or concerns, with my fathers care, and he seems happy and content so that is good.

Great care for our nan. Very helpful, kind staff. Nan can be challenging at times but staff always reassure her and us.

I find it good to see mom in good spirits and looked after v well. Good food and choices of meals. Her room is v good and warm with a good bed. Plus she looks well. I find she likes to talk and look at all the people.

After the local hospital told me my mum was being sent home, even though she was not well enough, I had just three days to find some accommodation for her! Luckily my sister found & arranged a visit to Trymview Hall which I visited with my dad, and, thanks to the manager, we were able to get my mum a place for some respite care. She's now been in there two months and I cannot find fault with anything concerning her stay. The home is bright and clean, the staff are caring, supportive and very accommodating with visitors, (even ones like myself). The food, surroundings and ambiance are all first class and I would certainly recommend it to anyone looking for a home for their parents / themselves. Big shout to the manager and 3 other members of staff in particular and all the staff, keep up the good work!!!

The quality of the premises and the friendliness of the staff made for an enjoyable stay. The activities were unreliable in taking place at the noted time or even taking place. It would be useful to have activities in the evening.

I am happy here and find everyone helpful, the staff anticipate one's need every time.

My mother was in Trymview Hall on respite for 3 months. She thoroughly enjoyed her stay there and thought the carers were lovely, friendly and helpful. She was also impressed by the food on offer and the standards of cleanliness and the level of comfort in her room. She would be very happy to stay there again.

Staff very friendly and welcoming. Rooms looking a bit dated and needs refreshing. Food overall very good. Could do with more staff!! Overall happy with care mum is receiving.

My mother is well looked after by good staff and she is very happy.

Whilst Mum was a resident at the home, she believed that she still lived in her flat and this made her very content (she suffered with Dementia), Overall. St Georges was very good

My father stayed at Trymview Hall for a brief period whilst we found him a permanent home. We were so pleased with his time here. The care team are so friendly and patient, especially with residents living with dementia. It was lovely to see the trusting relationships they had built with the residents. Nicola was really supportive to myself and my family. Great facilities onsite including an incredible garden with loads of plants and herbs growing and chickens who are allowed to roam freely throughout the day.