Care Home Owned by Care UK in Lanarkshire

were warm, patient, and genuinely caring. They answered every question and gave us hope. The transition from hospital was seamless, and Dad's mood instantly lifted. Every staff member, from mgmt to housekeeping, treats him like family, always stopping for a chat or a laugh. His room is spotless and personalised with his own furniture, nothing was a problem, even the handyman helped with a smile. There are plenty of activities, and the occasional excursion, and so much joy. Communication is second to none, Mgmt even called during their own time. These people live and breathe care. We finally have peace of mind. Thankyou Cathkin House, when can I move in!

things turned a corner. My mum needed high care but did not have dementia - so that was a bit of a challenge to find a suitable place. My mum is of a feisty independent nature too. She has regained weight in the four months so far at Cathkin House and has been very positive about the staff, the kindness etc after I've had to go back home. Family/friends visit and give me feedback too. It's never a perfect world when in this situation but Cathkin House staff do an excellent job and both myself and my mum are grateful. They allow my mum to decide what she wants while being encouraging. The support services - including a twice a week gp who comes round - is great.

from staff and management has been exemplary. I so appreciated the care given to mum by the fantastic team at Cathkin House.

this service and facility at the same time! The rest of the attention given to my mother is very good.

the possibility of my mother in law attending a family wedding in the new year. Again we were happy to hear that this is possible and again the assistant manager said she will log it in the diary to ensure she attends this family wedding.

needs, i.e hairdresser, podiatrist, medical staff.

ensure she was comfortable and happy
The care and compassion given to Mum in her last few days was exceptional. The professionalism of the staff outstanding. And my family and I truly appreciate the compassion and support shown to us at a difficult time.
Thank you.

and Security are also paramount to staff with codes to access the building and log books to record visits - this is assuring to know residents' safety is always a priority.

team who are caring and professional but have a personal touch too. Our family very much appreciates it, thank you.

to speak to us when we are in. Nothing is a problem and for us as son\daughter, they have made it so easy for us, especially at the beginning which was a worrying and stressful time for us.
My mum is very happy there and as a family, we all agree that we could not have found a better home for her to live.
Words cannot express how appreciative we are of everything Cathkin House, it's an absolute gem.
Also, a special mention to the housekeeping staff, the care home is immaculate and again, not a visit goes by without them saying hello.
5 stars for everything, cannot recommend it enough.

clean and the food is great. We are kept up to date with the care she receives, doctor appointments, hairdressers and chiropodist appointments etc. We cannot recommend them enough they are all doing a great job. Well done to all the staff.

beyond their job to ensure the residents are lived and looked after.

a family member has dementia the whole family suffer with them but I am completely confident in Cathkin House care home staff and can’t thank them enough for taking great care of my mother.

you do for him, he is incredibly lucky to have access to such caring and considerate people. The home is clean, it doesn’t smell like a care home. It really is a home away from home and I will forever recommend it. 10/10.

six weeks has been remarkable and she is very happy.