"I think this place is lovely for my mum, she came in for a week, and would come back its tidy clean staff lovely my father and mother in…"
Read all 58 reviews
from £1,500 / week
66 Rooms
Location Type
Care Home
Situated in Wisbech, Barton Manor provides specialist dementia care, residential support, short-term respite stays and compassionate end of life care, all delivered 24 hours a day.
The home ... Read more
"I cannot fault the care support and dignity shown to my nan by all the staff. Knowing nan is safe and all her needs are met, is such a…"
Read all 39 reviews
from £1,664 / week
66 Rooms
Location Type
Care Home
Waterhouse Manor is a welcoming care home in Ely, offering 24-hour residential and dementia support, as well as flexible respite stays and compassionate end-of-life care.
A dedicated and highly ... Read more
"I am very grateful to the team at Heathlands House for the excellent care they provide for my grandma. The staff are kind, compassionate,…"
Read all 67 reviews
from £1,899 / week
64 Rooms
Location Type
Care Home
Heathlands House care home offers a wide range of care for older people in luxurious surroundings, from residential and nursing care through to dementia care and short-term respite. Located in Cherry ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My mother entered the care home for respite after five weeks in hospital with RSV and pneumonia. When she arrived she couldn't walk on her…"
Read all 93 reviews
from £1,780 / week
72 Rooms
Location Type
Care Home
Field Lodge is a purpose-built care home on the outskirts of St Ives in Cambridgeshire. The home offers a range of high-quality services from residential and nursing care, to respite and specialist ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Learning Disability Care
Mental Health Care
Care UK Reviews in Cambridgeshire (257)
9.7
Care UK has a Group Review Score of 9.7 (9.655) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.
from Jack M (Grandson of Resident) published on 1 July 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am very grateful to the team at Heathlands House for the excellent care they provide for my grandma. The staff are kind, compassionate, and always look after her. They keep us informed and make sure she is comfortable, safe, and looked after at all times. I would highly recommend Heathlands House
to anyone looking for quality care for a loved one.
Reply from Johan Molloy-Cruden, Reviews Team at Heathlands HouseThank you, Jack, for your wonderful feedback and kind words. We are delighted to hear that your grandmother is happy and well cared for at Heathlands House. Your comments mean a great deal to our team, and we will be sure to share them with everyone involved. Thank you for your recommendation and for taking the time to leave such a positive review.
from S C (Niece of Resident) published on 11 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot recommend Heathland House highly enough. From the moment my auntie moved in, the entire team has treated her with utmost dignity, compassion, and respect. The staff are incredibly warm and go out of their way to make relatives feel like part of the family. The food is excellent, and there is
always a great variety of activities that keep residents engaged. It is such a huge comfort knowing my loved one is safe and happy.
Reply from Johan Molloy-Cruden, Reviews Team at Heathlands HouseThank you from all of the team for the lovely review, it is always a pleasure to hear we are giving great service and our relatives are a very important part of the Heathlands House family.
from Paul G (Friend of Resident) published on 11 June 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
C was a respite resident for approximately 3/4 months awaiting purchase of his own home. The home appeared well presented, staffed and pleasant. Our preference for C would've been a ground floor placement due to the more sociable and 'residential' nature of this part of the home. C was placed on the
1st floor with residents with dementia and other needs. His room was spacious and modern. C would on occasion complain at the lack of basic support provided; shaving, towels in the bathroom, bedding changes and overall cleanliness could be hit and miss depending on the staff. He enjoyed the range of food, staff friendliness, the cafe facilities on the ground floor. The laundry service appeared well run.
I have awarded a 'good' rating based on his opinion, however personally I felt satisfactory was more appropriate given expectations on value for money. He was paying a lot of money per month. I was disappointed that basic care at times was missed. Also reception staffing at weekends.
from Diana C (Daughter of Resident) published on 3 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother entered the care home for respite after five weeks in hospital with RSV and pneumonia. When she arrived she couldn't walk on her own and was barely eating anything. She was allowed to bring her walker with wheels which helped her to start her journey back to mobility.
The staff were all
amazing. They were kind and caring, patient and encouraging. Under their care and encouragement she was able to start to eat a little more, and to extend her periods of mobility until she was able to walk to the entrance hall with her walker. Her motivation was to go home and her stay in the care home fully equipped her for that transition to take place smoothly. She would not have been able to leave hospital without this respite care and I have nothing but praise for the staff who made her stay as easy as possible.
Reply from Beverley Tyrrell, Reviews Team at Field LodgeThank you so much for taking the time to share your mother’s journey with us. Reading your review brought a collective smile to our entire team's faces!
Recovering from both RSV and pneumonia is an incredibly uphill battle, and we know how daunting it must have been when she first arrived. It was our absolute privilege to support her, but the real credit goes to your mother - her determination to get back home was truly inspiring to witness. Watching her progress from her first days at Field Lodge to confidently walking to the entrance hall with her walker was a victory we all celebrated alongside her.
Best wishes from everyone at Field Lodge Care Home, St Ives.
from S L (Daughter of Resident) published on 20 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I think this place is lovely for my mum, she came in for a week, and would come back its tidy clean staff lovely my father and mother in law are here so I know it is nice here, food good, would put myself in here when the time comes!
from K H (Daughter of Resident) published on 15 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father is and has been very happy with all the care and staff. I was very worried leaving him in restbite, as my father is all I have but now I can take restbite myself in the knowledge that my father is safe, happy and cared for 1000%.
Thankyou to each and everyone of you!
from Nigel B (Son of Resident) published on 27 April 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
My mother moved into Field Lodge just before March and settled straight into the home and its very friendly and supportive atmosphere. Since then she has felt very at home and says hello to everyone, who say hello back. The level of care so far is very good and I would have no hesitation recommending
Field Lodge to anyone in a similar position. My mother has dementia, so has a few foibles and funny moments, but it has all gone smoothly.
Reply from Beverley Tyrrell, Reviews Team at Field LodgeThank you so much for taking the time to share such a heartwarming review. It is wonderful to hear that your mother has settled in so well - she’s already a friendly, familiar face to everyone at Field Lodge!
We truly appreciate your kind words regarding our care team. We understand that navigating dementia comes with challenges, and our goal is always to ensure those moments are handled with the patience, dignity, and warmth your mother deserves.
Knowing that you would recommend us to others in a similar position means the world to our staff. We look forward to continuing to support your mother and making her feel right at home.
from G B (Brother of Resident) published on 9 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The feeling of warmth and the welcome is excellent as you enter Field Lodge, you feel that you are entering your family home with all the care that you would expect.
All questions and requests are dealt with in a courteous and professional way. It is not possible to criticise any part of Field Lodge
as it is a profession/calling of a position for all the management and staff.
Reply from Beverley Tyrrell, Reviews Team at Field LodgeThank you so much for your heartfelt review. It is wonderful to hear that we have succeeded in creating a home-from-home environment, as we take great pride in treating every resident like a member of our own family. We strive every day to create an environment that balances professional excellence with genuine, personal care, so hearing that our team’s dedication shines through as a 'calling' is the highest compliment we could receive. Our management and staff are incredibly passionate about what they do, and your kind words mean the world to us. We will be sure to share your feedback with the entire team - they will be so encouraged to know they’ve made such a positive impact. Thank you for being a part of our Field Lodge family.
from M D (Friend of Resident) published on 11 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I wanted to write this because my dear friend was at Heathlands House for about a year before he sadly passed away recently, and I feel like people should know how much the place meant to him (and to us).
From the very first day he moved in, the staff made him feel welcomed and safe. He used to tell
me how kind everyone was, and how they always had time for a chat even when they were clearly busy. That meant so much, especially when his health started getting worse. Knowing he wasn't alone or just "another resident" gave me real comfort.
Every time I visited, the home was clean and calm, and there was always a nice atmosphere. The carers seemed to genuinely care, not just do a job. In his last few weeks, the team showed so much compassion and dignity towards him, and also towards us as his friends. I will never forget that.
Losing him has been incredibly hard, but I am truly grateful that his last year was spent somewhere he was looked after with respect and kindnesses. Thank you
Reply from Johan Molloy-Cruden, Reviews Team at Heathlands HouseThank you so much for taking the time to share such kind and thoughtful words about your friend’s time at Heathlands House. We are truly sorry for your loss. It was a privilege for our team to care for him during the time he spent with us, and your message means a great deal to everyone here. Knowing that he felt welcomed, safe, and valued is exactly what we hope for every resident who becomes part of our community. Our staff work very hard to ensure that residents are treated with compassion, dignity, and respect, and it is incredibly meaningful to hear that this was felt by both your friend and by those close to him. Thank you again for sharing your experience and for trusting us to care for him.
from K W (Son of Resident) published on 4 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The Care Home has a lovely welcoming atmosphere with staff trying very hard to please both residents and visitors. Despite clearly being short staffed at times, particularly at weekends, staff do listen carefully to comments and suggestions presented to them. However, perhaps owing to overload there
is not always evidence of follow through. The Care Home is well laid out with light and large sitting/dining rooms promoting a look and comfort closer to a good hotel rather than a care home. The bedrooms are excellent, very warm with plenty of storage space. My experience as a visitor has been very positive although I am not always sure that my father, who has dementia, is getting as much attention as I would prefer. There are many more female than male residents and lots of activities to keep most residents active, happy and involved. Alas my father has not really got involved with much and I recommended that more activities might be laid on that would be of greater interest to some men not into singing and dance. I note that this is already being reviewed and I wait to see if it is followed through.
from R D (Friend of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very polite, friendly and helpful staff. Very clean with an open feel, e.g. wide corridors. Relaxing lounge area. Cafe, cinema, hair salon, garden entrance nicely placed close to reception. Car park makes visiting easy.
Reply from Johan Molloy-Cruden, Reviews Team at Heathlands HouseThank you so much for this lovely feedback, it is always very rewarding to know that we are doing a good job.
from Lauren T (Granddaughter of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot fault the care support and dignity shown to my nan by all the staff. Knowing nan is safe and all her needs are met, is such a relief to our family. The staff treat nan like she's their own nan which we love. I/we have every trust in the care Waterhouse Manor provides. Thank you all so much.
Reply from Jessica Ellis, General Manager at Waterhouse ManorThank you so much for your lovely review, I am so thankful to hear your trust and confidence in the team and this will be passed on to them all. thank you for your ongoing support, your nan is very much part of our family.
from Shelley T (Daughter of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We cannot fault Waterhouse Manor in everything and anything. We love the staff's attention to detail their care of everyone they obviously love their jobs and we get the feeling they like and care for the residents. When we've a problem however small its always been dealt with quickly with dignity ad
with excellent results. The food seems to be very good - the only complaint is the tea is made too weak and too milky. Full fat milk should not be put in tea it defeats the object of mum drinking enough.
Reply from Jessica Ellis, General Manager at Waterhouse ManorThank you so much for such a lovely review, this will be passed on to the team. Semi skimmed milk is available and has been added as preference to your mothers care plans. Thank you for your ongoing support, it is appreciated.
from C N (Daughter of Resident) published on 29 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother came to the home for respite care following the death of her husband. The staff could not have been more helpful, encouraging her to join activities, moving her to a room where she had more company and finding her mobile phone for her! Her room is lovely and all the facilities are beautifuly
clean and well maintained.
Reply from Beverley Tyrrell, Reviews Team at Field LodgeThank you so much for your kind words. We were honored to support your mother during such a difficult time. It is wonderful to hear that our team's efforts - from encouraging her to join activities, to helping with the small things like her phone - made her stay more comfortable. Your feedback and appreciation has been shared with our staff and housekeeping team.
from Jo G (Daughter of Resident) published on 9 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Field Lodge has been an exceptional home for our Mum, and is a wonderful, welcoming environment for all of us a a family.
We have been blown away with the level of care for Mum, the wonderful, varied activities available for residents, and the way the home is such a warm, loving place for us all to
visit.
The staff could not be kinder, and really go above and beyond to support both residents and family. I cannot recommend Field Lodge highly enough.
Reply from Beverley Tyrrell, Reviews Team at Field LodgeWe are blown away by your kind words about Field Lodge, thank you. Hearing that we've been an exceptional home for your mum, and a warm, welcoming environment for your entire family, is the highest praise we could ever hope for.
It's the dedication of our awesome team to provide a high level of care, coupled with engaging and varied activities, that truly creates the loving, supportive atmosphere we strive for. We believe that caring for our residents also means supporting their families, and we're thrilled that our staff's commitment to going above and beyond has shone through.
Thank you so much for taking the time to write such a glowing recommendation. your comments will be shared with the team.
from Anthony O (Respite Resident) published on 3 December 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My stay here has been an enjoyable experience. I will be returning home in the next few days, a fitter person than when I came with improved health, mobility and wellbeing. My treatment, as a client, from all staff has been wonderful, and everyone is friendly and helpful. I could not have asked for
more.
Reply from Beverley Tyrrell, Reviews Team at Field LodgeWhat a fantastic review to read! We are absolutely thrilled that your stay here at Field Lodge was not only an enjoyable experience but also incredibly productive, resulting in improved health, mobility, and wellbeing. Achieving your personal health goals is our primary mission, and we celebrate this success with you! Your generous comments regarding the 'wonderful' treatment and the friendly, helpful nature of our entire staff are sincerely appreciated and will be shared with the team immediately. We are delighted to know we exceeded your expectations. We wish you the very best as you continue your journey at home!
from Hayley L (Daughter of Resident) published on 1 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I have written previous reviews whilst my mum was a resident at Field Lodge. This is my last review of her final journey in which Field Lodge staff showed love and care every step of the way leading up to mums passing. Our family felt well and truly supported and for my mum to remain in the comfort
of her bedroom and have a peaceful and dignified end meant so much to us True professionals giving genuine heartfelt sympathy, love and care. Thank you Field Lodge
Reply from Beverley Tyrrell, Reviews Team at Field LodgeFrom all of us here at Field Lodge we thank you for your heartfelt final review and extend our deepest condolences on the passing of your mother. Thank you for sharing this meaningful tribute during what we know is a difficult time. We were truly honoured to care for your mother, especially during her final journey. Knowing she had a 'peaceful and dignified end' in the comfort of her own bedroom confirms the high standard of compassionate end-of-life care we strive to provide for every resident. Your recognition of our team as 'true professionals giving genuine heartfelt sympathy, love and care' means the world to every member of staff at Field Lodge. Knowing that your family felt fully supported every step of the way is the highest praise we can receive. We send our deepest sympathies and wish you and your family peace during this period of reflection.
from Theresa K (Respite Resident) published on 17 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I stayed with Heathlands House from 8th October to 22nd October to recover from a bad fall in Spain. The care I received was excellent. The staff were very efficient, professional and very caring. Nothing was lacking at all. The catering was better than any top class hotel I have visited around the
world. It was very 'home from home' and welcoming. I would not hesitate to recommend Heathlands to anyone. Thank you so much.
Reply from Johan Molloy-Cruden, Reviews Team at Heathlands HouseThank you for such a glowing review, it was a pleasure to have you come and stay with us for your recovery.
from Y T (Daughter-in-law of Resident) published on 28 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Wonderful caring team. Couldn't ask for more. Facilities are fantastic. Food was great. The atmosphere was more of warmth, fun and friendship. What a great place for when you are feeling vulnerable. Thanks to the great team in making my mother in law welcome.
Reply from Amy Batchelor, Customer Relations Manager at Waterhouse ManorThank you so much for your kind words! We're delighted to hear that your mother-in-law felt so welcome and cared for. Our team takes great pride in creating a warm, friendly environment where everyone feels supported and at home. We'll be sure to share your feedback with the whole team, it means a lot to them. We're so glad you had such a positive experience with us.
from H K (Granddaughter of Resident) published on 28 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
So very grateful for the care home for being accommodating. We managed to celebrate my grandad's 90th birthday - all the staff were so helpful and kind.
Reply from Amy Batchelor, Customer Relations Manager at Waterhouse ManorThank you so much for your lovely message! We're so pleased we could help make your grandad's 90th birthday a special celebration. It was a joy for our team to be part of such a wonderful milestone. Your kind words mean a lot to us, and we'll be sure to share them with all the staff.
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