"We moved my mum into your home after being in Hospital. Then being moved into another (totally unappropriate care home) We found your staff…"
Read all 56 reviews
from £1,500 / week
66 Rooms
Location Type
Care Home
Situated in Wisbech, Barton Manor provides specialist dementia care, residential support, short-term respite stays and compassionate end of life care, all delivered 24 hours a day.
The home ... Read more
"I cannot fault the care support and dignity shown to my nan by all the staff. Knowing nan is safe and all her needs are met, is such a…"
Read all 39 reviews
from £1,664 / week
66 Rooms
Location Type
Care Home
Waterhouse Manor is a welcoming care home in Ely, offering 24-hour residential and dementia support, as well as flexible respite stays and compassionate end-of-life care.
A dedicated and highly ... Read more
"I wanted to write this because my dear friend was at Heathlands House for about a year before he sadly passed away recently, and I feel…"
Read all 65 reviews
from £1,899 / week
64 Rooms
Location Type
Care Home
Heathlands House care home offers a wide range of care for older people in luxurious surroundings, from residential and nursing care through to dementia care and short-term respite. Located in Cherry ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"My mother came to the home for respite care following the death of her husband. The staff could not have been more helpful, encouraging her…"
Read all 90 reviews
from £1,780 / week
72 Rooms
Location Type
Care Home
Field Lodge is a purpose-built care home on the outskirts of St Ives in Cambridgeshire. The home offers a range of high-quality services from residential and nursing care, to respite and specialist ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Learning Disability Care
Mental Health Care
Care UK Reviews in Cambridgeshire (250)
9.7
Care UK has a Group Review Score of 9.7 (9.710) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.
from G B (Brother of Resident) published on 9 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The feeling of warmth and the welcome is excellent as you enter Field Lodge, you feel that you are entering your family home with all the care that you would expect.
All questions and requests are dealt with in a courteous and professional way. It is not possible to criticise any part of Field Lodge
as it is a profession/calling of a position for all the management and staff.
from M D (Friend of Resident) published on 11 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I wanted to write this because my dear friend was at Heathlands House for about a year before he sadly passed away recently, and I feel like people should know how much the place meant to him (and to us).
From the very first day he moved in, the staff made him feel welcomed and safe. He used to tell
me how kind everyone was, and how they always had time for a chat even when they were clearly busy. That meant so much, especially when his health started getting worse. Knowing he wasn't alone or just "another resident" gave me real comfort.
Every time I visited, the home was clean and calm, and there was always a nice atmosphere. The carers seemed to genuinely care, not just do a job. In his last few weeks, the team showed so much compassion and dignity towards him, and also towards us as his friends. I will never forget that.
Losing him has been incredibly hard, but I am truly grateful that his last year was spent somewhere he was looked after with respect and kindnesses. Thank you
Reply from Johan Molloy-Cruden, Reviews Team at Heathlands HouseThank you so much for taking the time to share such kind and thoughtful words about your friend’s time at Heathlands House. We are truly sorry for your loss. It was a privilege for our team to care for him during the time he spent with us, and your message means a great deal to everyone here. Knowing that he felt welcomed, safe, and valued is exactly what we hope for every resident who becomes part of our community. Our staff work very hard to ensure that residents are treated with compassion, dignity, and respect, and it is incredibly meaningful to hear that this was felt by both your friend and by those close to him. Thank you again for sharing your experience and for trusting us to care for him.
from K W (Son of Resident) published on 4 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The Care Home has a lovely welcoming atmosphere with staff trying very hard to please both residents and visitors. Despite clearly being short staffed at times, particularly at weekends, staff do listen carefully to comments and suggestions presented to them. However, perhaps owing to overload there
is not always evidence of follow through. The Care Home is well laid out with light and large sitting/dining rooms promoting a look and comfort closer to a good hotel rather than a care home. The bedrooms are excellent, very warm with plenty of storage space. My experience as a visitor has been very positive although I am not always sure that my father, who has dementia, is getting as much attention as I would prefer. There are many more female than male residents and lots of activities to keep most residents active, happy and involved. Alas my father has not really got involved with much and I recommended that more activities might be laid on that would be of greater interest to some men not into singing and dance. I note that this is already being reviewed and I wait to see if it is followed through.
from R D (Friend of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very polite, friendly and helpful staff. Very clean with an open feel, e.g. wide corridors. Relaxing lounge area. Cafe, cinema, hair salon, garden entrance nicely placed close to reception. Car park makes visiting easy.
Reply from Johan Molloy-Cruden, Reviews Team at Heathlands HouseThank you so much for this lovely feedback, it is always very rewarding to know that we are doing a good job.
from Lauren T (Granddaughter of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot fault the care support and dignity shown to my nan by all the staff. Knowing nan is safe and all her needs are met, is such a relief to our family. The staff treat nan like she's their own nan which we love. I/we have every trust in the care Waterhouse Manor provides. Thank you all so much.
Reply from Jessica Ellis, General Manager at Waterhouse ManorThank you so much for your lovely review, I am so thankful to hear your trust and confidence in the team and this will be passed on to them all. thank you for your ongoing support, your nan is very much part of our family.
from Shelley T (Daughter of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We cannot fault Waterhouse Manor in everything and anything. We love the staff's attention to detail their care of everyone they obviously love their jobs and we get the feeling they like and care for the residents. When we've a problem however small its always been dealt with quickly with dignity ad
with excellent results. The food seems to be very good - the only complaint is the tea is made too weak and too milky. Full fat milk should not be put in tea it defeats the object of mum drinking enough.
Reply from Jessica Ellis, General Manager at Waterhouse ManorThank you so much for such a lovely review, this will be passed on to the team. Semi skimmed milk is available and has been added as preference to your mothers care plans. Thank you for your ongoing support, it is appreciated.
from C N (Daughter of Resident) published on 29 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother came to the home for respite care following the death of her husband. The staff could not have been more helpful, encouraging her to join activities, moving her to a room where she had more company and finding her mobile phone for her! Her room is lovely and all the facilities are beautifuly
clean and well maintained.
Reply from Beverley Tyrrell, Reviews Team at Field LodgeThank you so much for your kind words. We were honored to support your mother during such a difficult time. It is wonderful to hear that our team's efforts - from encouraging her to join activities, to helping with the small things like her phone - made her stay more comfortable. Your feedback and appreciation has been shared with our staff and housekeeping team.
from Jo G (Daughter of Resident) published on 9 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Field Lodge has been an exceptional home for our Mum, and is a wonderful, welcoming environment for all of us a a family.
We have been blown away with the level of care for Mum, the wonderful, varied activities available for residents, and the way the home is such a warm, loving place for us all to
visit.
The staff could not be kinder, and really go above and beyond to support both residents and family. I cannot recommend Field Lodge highly enough.
Reply from Beverley Tyrrell, Reviews Team at Field LodgeWe are blown away by your kind words about Field Lodge, thank you. Hearing that we've been an exceptional home for your mum, and a warm, welcoming environment for your entire family, is the highest praise we could ever hope for.
It's the dedication of our awesome team to provide a high level of care, coupled with engaging and varied activities, that truly creates the loving, supportive atmosphere we strive for. We believe that caring for our residents also means supporting their families, and we're thrilled that our staff's commitment to going above and beyond has shone through.
Thank you so much for taking the time to write such a glowing recommendation. your comments will be shared with the team.
from Anthony O (Respite Resident) published on 3 December 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My stay here has been an enjoyable experience. I will be returning home in the next few days, a fitter person than when I came with improved health, mobility and wellbeing. My treatment, as a client, from all staff has been wonderful, and everyone is friendly and helpful. I could not have asked for
more.
Reply from Beverley Tyrrell, Reviews Team at Field LodgeWhat a fantastic review to read! We are absolutely thrilled that your stay here at Field Lodge was not only an enjoyable experience but also incredibly productive, resulting in improved health, mobility, and wellbeing. Achieving your personal health goals is our primary mission, and we celebrate this success with you! Your generous comments regarding the 'wonderful' treatment and the friendly, helpful nature of our entire staff are sincerely appreciated and will be shared with the team immediately. We are delighted to know we exceeded your expectations. We wish you the very best as you continue your journey at home!
from Hayley L (Daughter of Resident) published on 1 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I have written previous reviews whilst my mum was a resident at Field Lodge. This is my last review of her final journey in which Field Lodge staff showed love and care every step of the way leading up to mums passing. Our family felt well and truly supported and for my mum to remain in the comfort
of her bedroom and have a peaceful and dignified end meant so much to us True professionals giving genuine heartfelt sympathy, love and care. Thank you Field Lodge
Reply from Beverley Tyrrell, Reviews Team at Field LodgeFrom all of us here at Field Lodge we thank you for your heartfelt final review and extend our deepest condolences on the passing of your mother. Thank you for sharing this meaningful tribute during what we know is a difficult time. We were truly honoured to care for your mother, especially during her final journey. Knowing she had a 'peaceful and dignified end' in the comfort of her own bedroom confirms the high standard of compassionate end-of-life care we strive to provide for every resident. Your recognition of our team as 'true professionals giving genuine heartfelt sympathy, love and care' means the world to every member of staff at Field Lodge. Knowing that your family felt fully supported every step of the way is the highest praise we can receive. We send our deepest sympathies and wish you and your family peace during this period of reflection.
from Theresa K (Respite Resident) published on 17 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I stayed with Heathlands House from 8th October to 22nd October to recover from a bad fall in Spain. The care I received was excellent. The staff were very efficient, professional and very caring. Nothing was lacking at all. The catering was better than any top class hotel I have visited around the
world. It was very 'home from home' and welcoming. I would not hesitate to recommend Heathlands to anyone. Thank you so much.
Reply from Johan Molloy-Cruden, Reviews Team at Heathlands HouseThank you for such a glowing review, it was a pleasure to have you come and stay with us for your recovery.
from Y T (Daughter-in-law of Resident) published on 28 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Wonderful caring team. Couldn't ask for more. Facilities are fantastic. Food was great. The atmosphere was more of warmth, fun and friendship. What a great place for when you are feeling vulnerable. Thanks to the great team in making my mother in law welcome.
Reply from Amy Batchelor, Customer Relations Manager at Waterhouse ManorThank you so much for your kind words! We're delighted to hear that your mother-in-law felt so welcome and cared for. Our team takes great pride in creating a warm, friendly environment where everyone feels supported and at home. We'll be sure to share your feedback with the whole team, it means a lot to them. We're so glad you had such a positive experience with us.
from H K (Granddaughter of Resident) published on 28 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
So very grateful for the care home for being accommodating. We managed to celebrate my grandad's 90th birthday - all the staff were so helpful and kind.
Reply from Amy Batchelor, Customer Relations Manager at Waterhouse ManorThank you so much for your lovely message! We're so pleased we could help make your grandad's 90th birthday a special celebration. It was a joy for our team to be part of such a wonderful milestone. Your kind words mean a lot to us, and we'll be sure to share them with all the staff.
from D B (Daughter of Resident) published on 23 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Moving a loved one into a care home can be one of the hardest decisions to make. Thankfully, Heathlands House made the whole transition smooth and mum settled in quickly. She's been on the ground floor for over a year now and is thriving. Heathlands feels like a home from home and what makes it truly
Reply from Johan Molloy-Cruden, Reviews Team at Heathlands HouseD B (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience it is really appreciated. At Heathlands House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is such a pleasure to have your lovely family and Mum as part of our Heathlands House family.
from Gillian S (Daughter of Resident) published on 16 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum has been a resident for 1 year now, being one of the first to move in. From our very first visit, I knew Mum would be well cared for and happy. The staff are all amazing, the care and patience with everyone is reassuring. Facilities, activities and special events make this an outstanding care
home.
We are welcomed as one of the family whenever we visit. For Mum's 98th birthday last week they arranged for us to use one of the lounges, decorated with banners and provided an excellent afternoon tea, despite having a dog show and fete to organise the same day.
I cannot speak highly enough of all the staff at Waterhouse Manor, and would not hesitate to recommend the home for your loved one!
Reply from Jessica Ellis, General Manager at Waterhouse ManorThank you so much for your lovely review, this will be shared with the team. Your support is very much appreciated.
from Y W (Daughter of Resident) published on 13 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We moved my mum into your home after being in Hospital. Then being moved into another (totally unappropriate care home) We found your staff to be so very helpful and considerate to our concerns, they made this move so easy and settled Mum with friendly, helpful and caring staff. We feel so relived to
have Mum in an environment which she will enjoy and be able to call her 'New Home'. Thank you for making the process easier for myself.
Reply from Andrea Layton, Manager at Barton ManorThank you for your wonderful feedback. We are so pleased to hear that your Mother has been able to settle well into her new home and that this has made the transition for you all so much easier. We will certainly make sure that the whole team are aware of just how much their care and attention has been appreciated.
from Penny R (Respite Resident) published on 9 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I am a friend of somebody who comes a couple of times a year to be able to see her relatives and friends. Every time we /I am made so welcome by everybody who obviously all care so much about all the people who are in permanently or in for respite. Nothing seems to be too much trouble. Perhaps I should
be putting my name down now!!!
Reply from Amy Batchelor, Customer Relations Manager at Waterhouse ManorThank you so much for your kind words! It truly means a lot to us to hear that you feel so welcome each time you visit. We take great pride in creating a caring and supportive environment for both our residents and their families and friends.
from T D (Son of Resident) published on 9 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Wonderful home and staff. All staff very knowledgable and kind to my elderly father. Thank you very much.
Reply from Jan Gibbs, Regional Manager at Barton ManorThank you for your time and very kind feedback. I know how much the team at Barton will appreciate your kind words. I will ensure they are all made aware.
from A C (Daughter-in-law of Resident) published on 9 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Caring staff and management. Everyone is aware of needs of the residents. Good choice of entertainment for resident. Being able to visit at anytime and greeted with a smile. No problems at all.
Reply from Jan Gibbs, Regional Manager at Barton ManorThank you for your time and very kind words. I know how much these words will be appreciated by everyone. I will certainly make sure that every staff member reads your feedback.
from Michael C (Son of Resident) published on 3 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I had a good feeling as soon as I walked into the care home. Ben on the front desk was welcoming and helpful. After viewing the facilities I thought my Dad would like to be here and be well looked after. He has now been a resident for almost a month and he seems happy and content with his new home.
The process involved a good deal of stress, however Sorcha answered all questions and provided great reassurance. In the limited time I have had to visit all of the staff have been friendly and attentive to our needs. Dan was super helpful with sorting practical jobs in Dad's room.
Reply from Amy Batchelor, Customer Relations Manager at Waterhouse ManorThank you so much for your kind and thoughtful words. We're truly pleased to hear that you had a positive first impression and that your Dad is settling in well and feeling happy in his new home, that's exactly what we strive for.We'll be sure to pass on your appreciation to Ben, Sorcha, Dan, and the rest of the team. It means a lot to know that their support made a difference during what we understand can be a very emotional time.
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