Care Homes Owned by Care UK in Cambridgeshire

world. It was very 'home from home' and welcoming. I would not hesitate to recommend Heathlands to anyone. Thank you so much.

special is the staff - they genuinely care, don't use agencies, and go the extra mile. English isn't her first language, yet staff try to connect with her using the odd word or translator. We started at another care home so can say that the ratios here are better, and while no home can fully replicate 1:1 care, HH comes very close! The place is clean, the café area is sociable, with regular entertainment. Staff are wonderful and kind, and the food is excellent (especially the cakes!) There's a real sense of community; a Catholic priest even visits fortnightly to say Mass. Management are approachable, have high standards and are open to feedback. I wholeheartedly recommend Heathlands.

to provide what was required for her. They were always cheerful, friendly and professional.
The food was delicious and appetising, and the chef and team really cared about each individual resident, wanting them to have the best possible experience.
My mother's room was very comfortable and spacious, and she enjoyed going into the garden, which is a lovely space to have for a city-based care home. Although she was not able to take part in many of the group activities, the team were always available and looking at ways they could help.
There was a really lovely welcome to visitors, a feeling of community, and at the end of her life everyone was so supportive and genuinely caring.

that make this care home next level! They are are wonderful: kind, good humoured and funny, The lifestyle team in particular have such an intelligent empathetic attentiveness towards each and every resident that nothing is too big or small for them to suggest or provide, enabling the residents to have fulfilling and joyful lives at the home. Our mother is so happy here, and sincerely appreciates her care; she praises it constantly, be it to the BBC (on VE day - a great event), or to visiting prospective residents and their families. She herself is the best ambassador for the home and would fully endorse the wholehearted thanks and praise from myself and my siblings, of Heathlands House.

everything was accessible and comfortable for the residents. It was heartwarming to see everyone mingling, laughing, and enjoying the activities. The event really showed the care and effort the Heathlands team puts into making life special for their residents and families.

It was great seeing her smile and participate in the day - these moments are so important, and we're truly grateful for the opportunity. A huge well done to everyone involved!

I would certainly recommend Field Lodge and would use it again if needed in the future.

and cold drinks lovely areas in home to sit and relax and make the visiting more relaxed. Excellent communication skills and staff are very friendly and helpful. My mum really enjoyed her stay and highly recommend it.

friend has truly flourished since moving into Heathlands. The difference in their confidence, mood, and overall well-being is remarkable. The staff take the time to really get to know each resident as an individual - their routines, preferences, and even the little things that make them smile. It's so clear that this isn't just a job to them, they genuinely care.
There's always something going on, from activities and music to quiet time in the garden.
I honestly can't speak highly enough of Heathlands House. Knowing my friend is in such capable and caring hands brings real peace of mind. This place is a gem.

than happy to accommodate her 'preferences'. Every member of staff I have seen has always been happy, accommodating and knowledgeable and will go out of their way to ensure her comfort is met. The medical care is absolutely second to none. We love that we are not confined to her room when we visit and our favourite place to visit for cake, coffee and a catch up is of course the coffee shop. I would like all the staff to know how much we appreciate the outstanding care you give and show my Mum. Absolutely outstanding.

Lodge for 5 1/2 years now and never once have I regretted her being there.

has been so lovely to see everyone so happy and relaxed. Thank you for a wonderful day!

are not only highly professional but also genuinely caring, always going above and beyond to ensure that each resident feels valued and supported.
The home itself is clean, comfortable, and well-maintained, offering a homely environment.

she will be returning to Field Lodge where I have every confidence that she will have the best possible care.

at once. Everyone gives 150%, the management is highly approachable and the atmosphere could not be warmer or more friendly. We never regretted choosing this as the care home for him.

the first night she fell out of the bed and had to move rooms to where a railed bed was available. She also received little exercise on the first floor (I heard ground floor residents invited to take part in sessions) but respect she was on the dementia floor, where there was also no chance of a lucid conversation at meal times. My wife is only suffering from memory loss and is quite compos mentis. Finally, I passed on requests for a chiropody visit but this did not happen. So, overall, the standard of care was fine at base level but the extras we might expect for £3920 were missing. We were even asked to provide incontinence pads and medication (which I supplied in full) tendered without explanation or consultation.