"The reception given for my Aunt (Joyce) 90th Birthday was exceptionally outstanding It was very personal to Joyce and very family…"
Read all 139 reviews
from £1,795 / week
65 Rooms
Location Type
Care Home
Bishops Manor is a luxury care home offering residential, nursing and specialist dementia care in Birmingham. As well as spacious en-suite bedrooms, residents can enjoy a café, hair and beauty salon. ... Read more
"The staff members are very helpful
The activities and entertainment are varied and suit the residents
The food is very good and suit…"
Read all 106 reviews
from £1,115 / week
98 Rooms
Location Type
Care Home
Metchley Manor in Edgbaston provides expert care in luxury, rural surroundings. The team offer high-quality residential, dementia and respite care, as well as compassionate end of life ... Read more
"The staff are so kind and supportive, and a lovely warm environment is created. I would like to write a special acknowledgement to Ball,…"
Read all 152 reviews
from £1,385 / week
70 Rooms
Location Type
Care Home
Edgbaston Manor provides dedicated residential, nursing and dementia care of the highest standard on a permanent and respite basis.
The home offers luxury interiors and facilities including a ... Read more
"Despite being fiercely independent, a fall at 94 landed Dad in hospital for a fortnight necessitating a period of respite care upon…"
Read all 122 reviews
from £1,795 / week
67 Rooms
Location Type
Care Home
Mercia Grange in Sutton Coldfield provides a full range of round-the-clock care for older people. The dedicated team offers residential, nursing and dementia care on a short-term or permanent ... Read more
"It was a difficult decision to move my 96 year old father from his own home to a care environment. We instantly knew after looking at…"
Read all 118 reviews
from £1,335 / week
109 Rooms
Location Type
Care Home
Blossomfield Grange offers high quality residential and dementia care for older people in the West Midlands. The home recently refurbished home is set in stunning, wheelchair-friendly landscaped ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Foxland Grange
73 Wergs Road, Tettenhall Village, Wolverhampton WV6 9BN
"Mum has been living happily in Foxland Grange for a number of years. Her care is carefully organised to meet her needs and provided by a…"
Read all 258 reviews
from £1,525 / week
108 Rooms
Location Type
Care Home
Foxland Grange in Tettenhall provides first class residential, nursing, dementia and respite care. The community has 98 en-suite bedrooms and on-site nursing facilities. Foxland Grange care home is ... Read more
Elderflower Grange is a care home in Erdington providing residential and dementia care in modern surroundings.
The Birmingham care home has 77 bedrooms, each decorated with an en-suite wet room. ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Learning Disability Care
Mental Health Care
Care UK Reviews in West Midlands (895)
9.7
Care UK has a Group Review Score of 9.7 (9.676) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.
from B A (Son of Resident) published on 15 May 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
The staff were friendly and welcoming and treated the patients with care and respect however on my last visit in the evening there were limited staff on the floor and some of the patients were quite agitated and approaching my siblings and myself for support
Reply from Samantha Debenham, Reviews Team at Edgbaston ManorThank you for taking the time to complete this review regarding Edgbaston Manor. We are always grateful for any feedback as it is imperative for us to enable reflection and positive change.
We are pleased to hear that you found the staff to be friendly and welcoming.
We are sorry to read of your concerns. Due to the nature of this suite and the level of dependency, sometimes staff can be assisting other residents at the time of your visit. Please be assured that the unit is always fully staffed and there is no change in staffing levels throughout the day. As we are sure you are able to understand, at times, residents can display certain actions and may approach you. We sincerely apologise if you and your siblings were distressed by this and we will reflect on your experience to review how best we manage this.
If you would like to discuss this further, please contact the Home Manager.
from Lulah C (Granddaughter of Resident) published on 8 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff are so kind and supportive, and a lovely warm environment is created. I would like to write a special acknowledgement to Ball, she is always very upbeat and helpful! My grandad seems very settled here.
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorHi Lulah (granddaughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
from L S (Niece of Resident) published on 6 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The reception given for my Aunt (Joyce) 90th Birthday was exceptionally outstanding It was very personal to Joyce and very family orientated. A good time was had by all.
from J C (Niece of Resident) published on 1 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The first time I visited my auntie at Bishops Manor, I was very impressed with everything I saw and thought what a lovely environment it was, and how caring the staff were. Today I attended a 90th birthday celebration that the home had organised for her, and I cannot praise them enough for the way they
made sure she enjoyed her special day. Family and friends were made to feel very welcome and were treated to a lovely buffet and birthday cake with the table beautifully decorated with bunting, banners and balloons. Many thanks to all.
from A H (Niece of Resident) published on 30 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot praise enough the staff and management at Bishops Manor. My Aunt became a resident 12 months ago. The staff & management go above and beyond to ensure the residents are settled and happy in a safe environment. Everyday there are different activities for the residents; who are encouraged to
join in.
If I feel I have a worry or problem, regarding my aunt I know I can approach the staff and management, who always reassure me, regarding my Aunts well being.
I would always recommend Bishops Manor to everyone.
from Gladys J (Cousin of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My cousin has been residing here for 15 mths The . Bishops Manor is a lovely care home, I knew a friend living there so I took my cousin to look round.
The residents are looked after very well, three good meals a day and snacks & drinks when required.
Lovely warm rooms and great activities daily.
Lots of fun, music & games and quizzes to keep them as alert as they can. I would reccomend Bishops Manor to anyone.
Reply from Jody Sedgwick, Reviews Team at Bishops ManorThank you so much for your kind words and for trusting us with your cousin’s care. It means a great deal to hear such positive feedback about the team, the home, and the activities we provide. We’re so pleased your loved one is happy and well cared for and we thoroughly enjoy the visits from your family, you're all a pleasure to cater for. Thank you for choosing Bishops Manor.
from Kay H (Daughter of Resident) published on 17 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am extremely happy with Bishops Manor and the way they care for Mum.
Every person who works there offers care in a very special way.
Mum arrived there very frail. Their patience, kindness, care and attention has bought her back to where she is today.
Trusting she is in such good hands has lifted
a huge weight off my shoulders and eased the stress my family felt trying to care for her.
They have an app on which they regularly upload pictures of Mum and other residents engaging in activities and enjoying themselves. It's lovely to see her smiling so much. Her smiles were few and far between before she arrived at Bishops Manor and had been replaced with extreme anxiety. Her anxiety has now completely disappeared.
The carers always communicate promptly and clearly. If mum is unwell we are informed, We always know exactly what's happening, which gives us such peace of mind. It's a relief to know she's safe and well cared for.
I couldn't ask for a better place for her to be
from Gabrielle L (Granddaughter of Resident) published on 17 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My grandma has been a resident at Bishops Manor for several years now. After having a stroke and losing her husband, she went from living mostly independently to needing support, and over time her vascular dementia has unfortunately made it impossible for her to look after herself.
When it was time
for our family to find her a care home, we wanted a place that not only had good, clean rooms and living conditions, but most importantly offered excellent care. We are so happy to say that the carers at Bishops Manor have been wonderful. They are all kind, gentle, and most importantly patient - something that makes a huge difference for my grandma and her dementia.
We love the wide range of activities offered to her most days. My grandma especially enjoys the singalongs and craft sessions. We are so grateful for the care, warmth, and happiness that Bishops Manor provides. We worry less knowing our grandma is comfortable, safe, and loved.
from Ann S (Daughter of Resident) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has been living happily in Foxland Grange for a number of years. Her care is carefully organised to meet her needs and provided by a care team who are respectful, friendly, well trained and aim for high standards.
I find that communication is very good and includes regular care need reviews for
Mum and excellent two way communication with me.
The home atmosphere is welcoming and the environment clean and well maintained. The food is good with plenty of choice. There is an extensive range of activities for residents and frequent celebrations of events which this month have included World Book Day, Mother's Day & St Patricks Day relatives are always encouraged to join in.
I am particularly impressed with the connections Foxland Grange has with the wider community ranging from community choirs and local primary schools to care services such as the GP team, Chiropody and a support company.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeHello and thank you so much for taking the time to review us. We are so pleased to hear your loved one is well cared for and the communication with the team has been excellent. It is great to hear you are happy with the range of activities and links we have to the home - we do our best to provide a wider activity service for the residents and families. It is fantastic to hear you are happy with the food served too - your comments are appreciated, thank you.
from Kieron A (Grandson of Resident) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very welcoming and attentive staff, from both the reception and the staff upstairs. My Grandmother is in very high spirits and is well taken care of, the facilities are made with her dementia in mind, including her room and I can rest easy with her being there.
Reply from Nadia Wickins, Reviews Team at Edgbaston ManorHi Kieron, thank you very much for taking the time to leave us feedback about your experience.
At Edgbaston Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
from Joanne S (Daughter of Resident) published on 9 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
We made the right choice in choosing Foxland Grange to be Mom's home. The staff who have looked after mom, past and present, are and have been brilliant. The care they give is brilliant. The visit starts well for us when we come in. The welcome from staff is the first thing you get.
All staff talk
from M G (Son of Resident) published on 9 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
It is always a pleasant experience to visit Dad at Foxland Grange. The facilities are excellent. But the standout thing is the staff, who are excellent.
The friendly and warm atmosphere is endearing.
A special mention for the caring and loving way my dad is looked after. It is genuine and lovely to
from Alison A (Daughter of Resident) published on 9 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Over 3 years ago, my parents (both in their 90s) moved into a suite in Foxland Grange. Their care has been outstanding ever since, with carers treating them as they would their own families. As my mother's needs became more complex, the nursing staff were able to provide all that she needed, and she
was treated with dignity, respect and most importantly, love in her final weeks. My father has now moved to a spacious single suite, and has been looked after with great care by carers, senior staff and the management team, both during the day and overnight. Thank you!
from Jo S (Next of Kin) published on 9 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I cannot thank the team at Foxland Grange enough for the outstanding care and compassion shown to my dear person. From the moment she arrived, I was struck by the warm, welcoming atmosphere. The staff are consistently friendly, professional, and truly go above and beyond to make residents feel so at
home. It's such a relief to know my loved one is safe, happy, and so well looked after.
Thank you, I no longer have to worry about her welfare.
from Gareth B (Son of Resident) published on 9 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I visit every weekend to see my mum and have lunch with her. Mum is very happy at Foxland Grange. She is well looked after by the staff. All the staff care about the residents, including the cleaners and the receptionists. The food is good. The home also puts on plenty of activities for the residents.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for taking the time to review Foxland Grange. It is fantastic to hear you are happy with the team and facilities at Foxland Grange. The team pride themselves to ensure all residents are cared for. Thank you for your comments.
from A K (Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff members are very helpful
The activities and entertainment are varied and suit the residents
The food is very good and suit different tastes
The rooms are cleaned everyday
The clothes are washed and ironed every day
The maintenance staff are extremely efficient and punctual
from T F (Relative of Resident) published on 2 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
There's always a warm welcome here, and you're made to feel at home by lovely staff. The bistro area is great and super for visits with a cafe feel, the coffee is great, and the cakes and goodies are good to have a chat with! All facilities are kept in clean and smart condition, and the style is comfy
but elegant. The provision of day trips and visits is great and very much enjoyed and appreciated. Plenty of celebration days and music, which is interesting and good fun.
Reply from Jazz Lalli, Reviews Team at Foxland GrangeThank you for reviewing us, we are so pleased you are happy with the facilities provided at Foxland Grange especially the activities provided and the comments about the lovely team. We are proud of Foxland Grange and do our best everyday to ensure all residents have stimulation and encouragement.
from Elaine C (Daughter of Resident) published on 27 March 2026
Submitted via Postal Card • Report
Overall Experience3.0 out of 5
Activities - 1st class
Food - Ok
Room cleaning - Could be better
Care - Generally ok, but I have had an issue this month.
Communication - At times difficult as staff seem to be rushed or unavailable.
Reply from Samantha Debenham, Reviews Team at Foxland GrangeThank you for taking the time to provide your feedback regarding Foxland Grange. We are very pleased to hear that you find the activities that take place within the home to be first class. We also appreciate you highlighting some concerns that you have. Your comments help us enhance the quality of care we provide, and we are grateful for your input. Please be assured that although staff members within Foxland Grange may appear to be busy, should you have any concerns, they will be happy to spend time discussing these with you. If you would like to discuss your concerns in further details, please don't hesitate to reach out to the Home Manager or you can contact the Compliments and Complaints Team on complimentsandcomplaints@careuk.com. Thank you again, and best wishes.
from Helen M (Friend of Resident) published on 25 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I had a dear friend in Bishops Manor, from springtime of last year until her death in February. I cannot fault the care she received: I was able to talk through any concerns or issues, the level of communication was sympathetic and understanding. My friend settled in quite quickly, and I was aware
she was happy, making a speech of thanks at her 90th birthday tea party, and again during a meal time. She was so appreciative toward the staff and managed to express how supported and looked after she felt. When she was close to the end of her life, the care team were so kind and empathic, involving me in decisions: and patiently explaining their actions. Their attentive and vigilant care during this difficult time was heartwarming. The care overall has been exemplary, my friend spent the last months of her life content, and very well cared for. For this I am grateful, as it meant that I could relax knowing she was safe in very capable hands. Many warm thanks to everyone at Bishops Manor.
Reply from Jody Sedgwick, Reviews Team at Bishops ManorThank you for your beautiful and heartfelt words. It means so much to know your friend felt happy, supported, and well cared for during her time with us. We’re especially grateful for your kind recognition of the team’s compassion and communication, particularly during her final days. It’s a privilege to support both residents and their loved ones through such important moments. Thank you again for your trust and for sharing your experience. Warmest regards Jody and Team.
from Samuel A (Brother-in-law of Resident) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very impressed with the care given to my sister in law by all the members of staff as she recovers from a hip replacement. They have taken care of her medication and daily needs. The home has provide some wonderful entertainment, with the staff joining in, resulting in a very good atmosphere and enjoyment
for the residents. The food has been excellent and varied.
Reply from Cavell Farnell, Reviews Team at Metchley ManorThank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and welcoming environment, and your feedback reaffirms that we are achieving our goal. We very much look forward to seeing you soon. Warm regards, Cavell
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