Care UK in Lancashire | 3 Care Homes

Review of
Meadow Croft
from Terri F (Sister of Resident) published on 23 February 2026 Submitted via Postal Card • Report

Overall Experience

My sister was taken into emergency care at a very difficult time for me. I felt wretched putting my sister in care, but the time was much too difficult for me, as I had my husband very poorly as well. My fears were soon dispelled by the very caring staff and the relaxing atmosphere of the care home.

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Review of
Meadow Croft
from Shirley H (Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

My time at Meadow Croft was very pleasant. I felt comfortable and well cared for. I would not hesitate ot return to Meadow Croft if the need arose.

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Review of
Pear Tree House
from Janet H (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report

Overall Experience

When I went to look round the home I was made so welcome. Gave me the confidence to know that this is the right place for my mum. The home is beautiful and clean. The food is good and nourishing. My mum moved from a different home. She was unhealthy and underweight. She is now thriving. The care is

excellent . She gets her hair done and has chiropody treatment. She looks healthy, clean and tidy. The staff are lovely. Very jolly and friendly. There's a lovely feel in the home. Excellent

Reply from Joanne Rossiter, Head of Marketing at Pear Tree HouseThank you so much for sharing such a thoughtful and heartfelt review. It's wonderful to hear that the move has been such a positive change for your mum and that she is enjoying the food, facilities and services on offer. Thank you again for your kind words about our staff - they mean a great deal to our whole team. If there is ever anything more we can do to support please don't hesitate to let us know.

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Review of
Rossendale House
from Natalie J (Relative of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

Until you walk around you cannot appreciate how much Rossendale House has to offer. Staff are warm and welcoming and facilities have a hotel feel.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your kind words! We're so pleased that you enjoyed your visit and appreciated all that Rossendale House has to offer. Our team takes great pride in creating a welcoming atmosphere and maintaining high-quality facilities, so your feedback means a lot to us

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Review of
Rossendale House
from Susan C (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum is well cared for lovely staff can't fault them. Home is spotless no complaints from us lovely place for my mum.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you so much for your lovely feedback. We're delighted to hear that your mum is happy and well cared for, and that you've had such a positive experience with our team. Our staff work hard to create a warm, welcoming environment.

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Review of
Rossendale House
from J C (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

Rossendale House is a lovely modern, very clean care home. My mum is very happy here and has been fortunate to get one of the suites, which she loves. All the staff are lovely and are always willing to help.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you so much for your kind words and lovely feedback. We're delighted to hear that your mum is happy at Rossendale House and that she's enjoying her suite. Our team takes great pride in creating a welcoming, comfortable environment for all our residents, and it's wonderful to know their efforts are appreciated. We'll be sure to share your comments with the staff. Thank you

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Review of
Pear Tree House
from David S (Son of Resident) published on 15 September 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for over a year. She is settled and enjoys the friendly, caring support of all the staff. The rooms are fully fitted to a high standard with excellent en-suite bathrooms. The whole building is maintained in 'as new' condition. It is a pleasure to visit as I always feel

welcome.

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Review of
Pear Tree House
from Karen M (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report

Overall Experience

Very very sad to see mum at Pear Tree house today. It was 11 o clock she was struggling to eat cold scrambled egg, nearly edible beans and cold toast . She had not drunk some juice that had been left on a table to far away to reach.
Three pairs of pee soaked pants were in a fruit bowl and no brushes,

toothpaste or mouth rinse were in bathroom. There was black mold in the fridge and the overall standard of cleaning was very low.
Overall it was very disappointing, considering she has been classed a a sexual predator after being found in a man's bed after 'wandering'. None of this information has been related to me by staff. I realise I have to report this and am now hoping to move her. As far as I can see she has had little or no care socially, has attended no events and is left to her own devices. Please tell me seeing this with my own eyes it is not the case.

Reply from Amy Batchelor, Customer Relations Manager at Pear Tree HouseThank you for taking the time to share your concerns, we are truly sorry to hear about your recent experience, and we fully appreciate how upsetting this must have been for you.Please be assured that we take all feedback very seriously, and everything you've raised has been thoroughly reviewed with the relevant teams. It is always our priority to ensure all residents feel safe, cared for, and respected.We're pleased to see that your mum has settled in so well, and we're continuing to support her with a personalised care plan to meet her individual needs. We are also actively working on improving communication with families and ensuring that every resident has access to appropriate social interaction and meaningful activity.

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Review of
Meadow Croft
from M Y (Resident) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

Staff are consistently professional, caring, kind and cheerful. Meadow Croft gives me the impression this is a happy place. I feel well looked after.

Reply from Amy Batchelor, Customer Relations Manager at Meadow CroftThank you so much for your kind words. We're delighted to hear that you feel well looked after and that Meadow Croft gives you a sense of happiness and comfort. Our team works hard to create a warm, welcoming environment where everyone feels respected and cared for, so your feedback truly means a lot. We'll be sure to share your lovely comments with the staff

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Review of
Pear Tree House
from P D (Respite Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

I spent 2 weeks at Pear Tree House Care Home. I chose to stay there because my son, who is my carer, and his family needed a holiday. The 2-week stay at Pear Tree House certainly gave me a holiday and I would most certainly not hesitate to stay again.

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Review of
Rossendale House
from Sheila C (Resident) assisted by family/friend published on 8 August 2025 Submitted via Postal Card • Report

Overall Experience

This is the second time I have been in Rossendale House. The staff are excellent and very caring and look after all my needs.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your lovely review, i am so pleased you have enjoyed both your stays at Rossendale House and we will look forward to seeing you again soon. Thank you.

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Review of
Pear Tree House
from Andrea C (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

My mum has been a resident at Pear Tree House for three months now and I can wholeheartedly recommend this excellent care home.
My mum resisted going into residential care, even though it was necessary. The staff here have been absolutely brilliant in helping my mum settle in to her new surroundings

and feel welcome in her new home.
Everything is taken care of. Everything, from medical attention to dietary preferences to entertainment. This means that I have complete confidence that my mum is receiving the best of care and attention.
The rooms and facilities are modern and well appointed.
The ratio of staff to residents is generous, and there has always been ample professional care available. Whenever I have a question or feedback, the staff on duty have always been extremely helpful and motivated. My mum is happier, better cared for, and has made friends there. I highly recommend this excellent home.

Reply from Amy Batchelor, Customer Relations Manager at Pear Tree HouseThank you so much for your heartfelt and thoughtful review. We understand how big a transition it can be for both residents and their families when moving into residential care, and it means the world to us to hear that your mum has settled in well and feels at home here at Pear Tree House.Our team takes great pride in delivering person centered care, so your recognition of their efforts is really appreciated. We're especially pleased to know that your mum is happy, well cared for, and has started forming friendships.Thank you

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Review of
Meadow Croft
from Ian A (Resident) published on 13 May 2025 Submitted via Postal Card • Report

Overall Experience

This was my first experience in staying in a care home so was uncertain as had visited a number of such in the past and these were genreally not impressive. I need not have worried as this was the exception. A modern building with good features outside and excellent interior design inside. The staff

were very caring, the food was good and the activities most stimulative. I will probably return after this initial 2 week visit.

Reply from Diane Langford, Registered Manager at Meadow CroftThank You for your lovely review of our home, we are glad that your stay was such a positive experience for you, we look forward to seeing you again un the future. Take care

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Review of
Pear Tree House
from S S (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report

Overall Experience

We first met the Manager.
She was professional, friendly and very welcoming.
My mum has been in for 2 weeks. She has vascular dementia. She has been welcomed and settled in during the last couple of weeks.
I feel my mother is treated with dignity.
My brother visited and fell poorly before he went

to see my mother. The manager and her team looked after my brother until we could manage to get him to the hospital.

Reply from Amy Batchelor, Customer Relations Manager at Pear Tree HouseThank you for your wonderful review i am so pleased you mum has settled in so well at Pear Tree House. Our team pride themselves on delivering outstanding care and i am so pleased your brother also received this. I hope he is now feeling better.

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Review of
Meadow Croft
from J K (Resident) assisted by family/friend published on 14 April 2025 Submitted via Postal Card • Report

Overall Experience

I have just had a most enjoyable stay at Meadow croft care home, I found the accommodation, food and staff really meet my needs and expectations and should I have the need for respite again, wouldn't hesitate to arrange it with them.

Reply from Diane Langford, Registered Manager at Meadow CroftThank you for your lovely review of our home, i am pleased that we could meet your expectations, should you need us again please don't hesitate to contact me. I will pass on your review to the team who I'm sure will be delighted to receive them Thank you again and take care

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Review of
Meadow Croft
from R M (Resident) assisted by family/friend published on 4 March 2025 Submitted via Postal Card • Report

Overall Experience

I have been a resident for 4 weeks and have found my stay very pleasant and physically I have improved considerably. The staff have been very pleasant and supportive and the facilities are excellent. I have not taken part in many of the activities.
The food has generally been reasonable but occasionally

not to my taste.

Reply from Diane Langford, Registered Manager at Meadow CroftThank you for your kind review, I am pleased that you enjoyed your stay and wish you well.

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Review of
Pear Tree House
from G P (Son of Resident) published on 27 February 2025 Submitted via Postal Card • Report

Overall Experience

Pear Tree House in Wesham is a first class care home. Excellent staff/food/carers/nurses. Nothing is too much trouble and I have been impressed by the organisation of my mum's care. Pear Tree is the best home I have seen and know that everything is being done for mum's wellbeing/comfort/quality of life.

No reservations in recommending Pear Tree.

Reply from Amy Batchelor, Customer Relations Manager at Pear Tree HouseThank you for your fantastic review, I am so pleased mum has settled in so well at Pear Tree House and you are happy with the care provided. Thank you.

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Review of
Meadow Croft
from H S (Granddaughter of Resident) published on 21 February 2025 Submitted via Postal Card • Report

Overall Experience

My grandad is well supported by caring staff who have worked to develop a connection with him. I feel reassured he is looked after by competent and trained staff. His room is clean and modern. The food seems to be of good quality, his only complaint would be that there should be more lamb on the menu.

Reply from Amy Batchelor, Customer Relations Manager at Meadow CroftThank you for your wonderful review, I am so pleased your Grandad has settled so well at Meadow Croft and you reassured me he is well cared for. Thank you for your feedback regarding the food, I will ensure this is shared with our chef and catering team. Thank you.

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Review of
Pear Tree House
from Debbie T (Daughter of Resident) published on 18 February 2025 Submitted via Website • Report

Overall Experience

My mum has stayed for respite periods of up to 8 weeks at a time (for roughly 2 years now) and she has always been well cared for and treated with respect. The rooms at The Pear Tree House are homely, modern and clean and have comfy beds, TVs, mini-fridge, ensuite bathroom and nice views of the garden.

The premises are always kept clean and tidy and they have a lobby that resembles a hotel lobby. There are no unpleasant odours and it always smells fresh. The Pear Tree was decorated in a lovely fashion at Christmas which is fantastic for residents and relatives. There is a hair salon, small cinema and several lounges, garden rooms and dining areas. Food is lovely and residents have menus for breakfast, lunch and dinner and a snack menu which can be requested. The care home has good and easy access to GPs, chiropodists and opticians, so this is a major benefit. The home is also secure, so people can't leave or have access without staff permission. I feel very content for them to look after my mum.

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Review of
Rossendale House
from R H (Son of Resident) published on 6 February 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident of Rossendale House for just over a year now. She is very well looked after and has a good relationship with all staff members. She has just celebrated her 100th birthday and I cannot compliment the staff enough for their kindness and thoughtfulness in making sure she had

the best day possible.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale HouseThank you for your wonderful review, I am so pleased your mother has settled well and enjoyed her 100th Birthday celebrations. Thank you so much for your kind words about the staff at Rossendale House. I will ensure your review is shared with the whole team. Thank you.

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Care Homes Owned by Care UK in Lancashire

Care UK Locations in Lancashire (3)

Care UK Reviews in Lancashire (85)

Meadow Croft

Meadow Croft

Pear Tree House

Rossendale House

Rossendale House

Rossendale House

Pear Tree House

Pear Tree House

Meadow Croft

Pear Tree House

Rossendale House

Pear Tree House

Meadow Croft

Pear Tree House

Meadow Croft

Meadow Croft

Pear Tree House

Meadow Croft

Pear Tree House

Rossendale House

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