Care Homes Owned by Care UK in Lancashire

The atmosphere was lovely, TV was on for background music, all the service users were chatting to each other or their visiting relatives. My Godmother looked better than she did last time I saw her and looked smart and tidy. Obviously the staffs priority is the wellbeing of the residents.

My relative has recently moved into this facility following a fall which broke his hip . He is not used to residential care but is being well looked after. He always looks clean, dressed and well cared for . Staff are attentive and kindly with him, offering him choices where appropriate so that he retains his sense of autonomy as he has capacity . Little things such as ensuring his hearing aids are put in without having to ask carers to do this really ensures my father in law can make the most of his visitors. Residents are given plenty of choice to select from a range of meals and activities are organised such as Royal afternoon Tea and trips out. Fabulous ! Thank you all

My M.I.L has dementia, and the staff listen to all of our concerns about her needs and welfare. We feel confident she is cared for and looked after by each and every member of staff.

He and the family have never looked back it's been great for him and reassuring for the family that he is cared for. The staff are fantastic, all of them. I'm so glad that Rossendale House was available for my dad. Thank you.

Generally good level of care and service but constant staff shortages let things down.

I could not be more grateful to all the people, who care for my wife, Patricia, over such long hours, both professionally and personally!! Kindest regards, Clem.

Laszlo

The staff really take time and care in all their actions with the residents,the home itself always seems to have something going on and it's a joy to see all the residents not just sitting asleep in their chairs but enjoying and participating in whatever is going on at that time.

They need to remember people are paying a lot of money to be there, regardless of age or incapacity.

Hopefully things will improve when staffing levels increase.

Excellent care given at all times, very well trained staff they know how to treat people with care , empathy and you can see they enjoy there work excellent go above and beyond to make sure they deliver the best care

It's expensive but everything is included and it's really good.

This home is beyond expectations. The wealth of facilities, the cleanliness, the very attentive and caring staff, need seeing to be believed. The rooms are so well designed and with care to detail, with thought going into making sure homely touches can be installed. I was also impressed by the social aspects, with so many events planned for different people amd different abilities. I just cant fault this home or the staff involved in it.

Activities are well planned and appropriate there is also plenty of variety

Rossendale House is a modern, purpose-built care home which provides a very safe, comfortable living space. All the safety measures and procedures are in place. The staff are all very friendly and approachable and indicates a good level of training and experience. Moving my other into Rossendall House was surprisingly easy with any issues being dealt with quickly. It's always easy to identify who to speak to if anything concerns me.

My sister was taken into emergency care at a very difficult time for me. I felt wretched putting my sister in care, but the time was much too difficult for me, as I had my husband very poorly as well. My fears were soon dispelled by the very caring staff and the relaxing atmosphere of the care home.

My time at Meadow Croft was very pleasant. I felt comfortable and well cared for. I would not hesitate ot return to Meadow Croft if the need arose.

When I went to look round the home I was made so welcome. Gave me the confidence to know that this is the right place for my mum. The home is beautiful and clean. The food is good and nourishing. My mum moved from a different home. She was unhealthy and underweight. She is now thriving. The care is excellent . She gets her hair done and has chiropody treatment. She looks healthy, clean and tidy. The staff are lovely. Very jolly and friendly. There's a lovely feel in the home. Excellent

Until you walk around you cannot appreciate how much Rossendale House has to offer. Staff are warm and welcoming and facilities have a hotel feel.

My mum is well cared for lovely staff can't fault them. Home is spotless no complaints from us lovely place for my mum.