Care Homes Owned by Care UK in Hertfordshire

My Dad has received great care at Knebworth. The staff are amazing, kind + compassionate + treat him with respect. The home is always clean, welcoming and well managed. Knowing our Dad is safe and comfortable gives us piece of mind. I would recommend this care home to anyone looking for care for a loved one.

When the end came, my mother in law passed in her sleep with no pain and no worries and we were all treated with such kindness after. It is a wonderful place and the staff are angels. We can't thank them enough.

My mother has been a resident at Knebworth Care Home since December 2024. I have been very pleased with every aspect of her care. I receive regular calls updating me on her wellbeing and the carers are always very attentive to her needs when I visit. She seems very settled and comfortable at the home. As a relative I'm always greeted with a warm welcome and the carers are always very friendly.

Activity staff are amazing and always making Mum smile and keeping her happy

Carparking could be better

The care my mother has received so far has been excellent. My mother is in for respite care (2 or 3 weeks) after suffering a broken hip and every member of staff has gone above and beyond the call of duty. The home itself is spotless, the food is superb and the facilities are second to none. 10/10.

Since arriving at Knebworth care home, my sister has been comfortable, and felt safe and cared for. She has improved her mobility and the physical care has been excellent. Her overall experience has been wonderful, and the care and respect for her and her family has been exemplary. Many many thanks,

All staff are friendly efficient and very caring. A difficut job but over the last year even though there have been many changes both in staff and decor standards continue to be exceptional. Receptionists, cleaners, carers even managers and senior staff do an amazing job.

My mum originally came for respite but has continued to stay until her operation in hospital. All the staff are friendly, my mum has been cared for really well, I would definately recommend this care home

Having had a fall and a long spell in Hospital, my uncle was transferred to Snowdrop House. Although he was only there for a short time before he passed away, our family could not fault the care and respect each and everyone of the staff showed him. They also did the same for us in the family and kept us informed of his condition whenever necessary. Our grateful thanks go to all of them.

During Dad's 10 months in Riverside, he was looked after with the greatest care and attention. The staff were kind and caring, always treating Dad with respect and following his wishes. Any concerns about his health were addressed promptly, and as a family we were always kept informed. The staff were always welcoming and friendly to family and visitors.

When I returned, Mum was sitting with a drink & was in wonderful spirits. She told me she had had a lovely few hours doing chair physio, chatting with others, & enjoying the warm & friendly atmosphere. She even stayed for lunch, which said so much about how relaxed, comfortable, & cared for she felt. Seeing her so content was incredibly comforting. Mum will definitely be going again, & she is already looking forward to the other events she can attend. I am so grateful to the staff for the kindness, warmth, & genuine care they showed Mum. Thank you Care UK.

Words will never express our gratitude to them.

We had just a very short stay here at Snowdrop. I could not have been happier with the care, respect and kindness shown to my mum. We were offered 2 homes and these were just no comparison this way by far the cleanest, brightest, and most appealing home. We were welcomed by a lovely caring lady. Asking lots of questions about mum, she truly was interested. Unlike the other home that couldn't get us round and out quick enough! The room we were shown was bright and beautifully decorated, with outstanding ensuite. Mum passed away within a week, but it was a week my sister and I truly appreciated. Thank you from the bottom of my heart.

My husband stayed for respite care. All the staff were friendly, helpful and very professional. His medication was administered at the correct times. He enjoyed taking part in the activities and in particular the drive out in the minibus. He made some good friends and enjoyed his chats. His room was spotlessly clean and spacious. He was quite emotional when I picked him up and had lots of hugs and kisses saying goodbye. I would have no hesitation in recommending this care home.

Mum passed away peacefully at the care home after spending 3 years being cared for by all management and staff. Mum was very happy there and any worries she had were addressed swiftly. As a family we would have no hesitation in recommending Knebworth Care Home to other families looking for care for a family member.

My mum has been in knebworth care home since March she spent a very long time in hospital deteriorating as soon as she was placed in this care home she has perked up the staff are amazing an show her the care an attention she needs I am so grateful to all the staff and management team

When my brother first came into Snowdrop House, it took all the pressure from us and allowed us to spend more quality time with him and family. All the staff were amazing we could not have asked for better care. When he passed they made it all so easy for us.

To the nurse dancing with his doll every night, kevin used to tell me hes bloody mad he is haha. Level 2 you guys are something else ,all the patience you have when u can see how busy u r nothing is ever to much trouble ,u always had oxygen available when Kevin was ready to go out everyday, would come and calm him when he was getting stressed ,you always had time for him , let alone all the obvious bits all the staff got involved with washing ,dressing, changing ,non of this went un noticed .The food lady's going out of there way to make sure Kevin ate something he liked. Feeding Kevin has never been an easy task but u guys nailed it ,even if it was milky ways most days haha.The Homemade cakes in the cafe downstairs was a highlight everyday Thankyou your all amazing

Leanne and Family.