"When my brother first came into Snowdrop House, it took all the pressure from us and allowed us to spend more quality time with him and…"
Read all 123 reviews
from £1,887 / week
70 Rooms
Location Type
Care Home
Snowdrop House in Ware delivers a full range of care services for older people, including residential, dementia and nursing care and respite services. The purpose-built home combines high-quality, ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Knebworth
59 London Road, Woolmer Green, Knebworth SG3 6JE
"Excellent care! Excellent facility. Really good management support. Family member really settled down quickly into respite care. Good rooms…"
Read all 146 reviews
from £1,845 / week
71 Rooms
Location Type
Care Home
Knebworth care home is a recently refurbished, modern home offering exceptional care and a superb lifestyle in beautiful surroundings. The experienced team provides nursing, residential and dementia ... Read more
"On transferring to Riverside Place from hospital, Irene's health seemed to rapidly improve due to good physical & mental stimulation she…"
Read all 73 reviews
from £1,875 / week
72 Rooms
Location Type
Care Home
Riverside Place is situated on the banks of the River Lea in walking distance to Ware town centre, the home provides quality residential, nursing and dementia care on a permanent and short stay ... Read more
Eggleton House, Care UK’s newest care home, opens in summer 2026 and will provide person-centred care in luxurious surroundings. The Tring home will deliver permanent and respite residential care, as ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Care UK Reviews in Hertfordshire (342)
9.7
Care UK has a Group Review Score of 9.7 (9.665) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.
from Paul D (Brother of Resident) published on 26 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
When my brother first came into Snowdrop House, it took all the pressure from us and allowed us to spend more quality time with him and family. All the staff were amazing we could not have asked for better care. When he passed they made it all so easy for us.
from Sam C (Niece of Resident) published on 22 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Thankyou so much from the bottom of our hearts for making Kevin's last few weeks the best we could have ever hoped for. All the staff are so lovely from the reception staff saying hello Kevin when he come out the lift.
To the nurse dancing with his doll every night, kevin used to tell me hes bloody
mad he is haha. Level 2 you guys are something else ,all the patience you have when u can see how busy u r nothing is ever to much trouble ,u always had oxygen available when Kevin was ready to go out everyday, would come and calm him when he was getting stressed ,you always had time for him , let alone all the obvious bits all the staff got involved with washing ,dressing, changing ,non of this went un noticed .The food lady's going out of there way to make sure Kevin ate something he liked. Feeding Kevin has never been an easy task but u guys nailed it ,even if it was milky ways most days haha.The Homemade cakes in the cafe downstairs was a highlight everyday Thankyou your all amazing
from Leanne F (Granddaughter of Resident) published on 30 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Snowdrop staff provided outstanding care to our Nan for a number of years, they ensured communication with myself was paramount , staff were always friendly and always ensured Nan was included in activities even when she could not get out of bed they brought the entertainment to her. They provided a
high standard of care and as a family we could not thank Snowdrop staff enough for given us and Nan some beautiful moments with her.
Thank you.
Leanne and Family.
Reply from Jade Rackham, Reviews Team at Snowdrop HouseThank-you Leanne, we're so glad you were happy with the care provided for your lovely Nan and that you felt supported as a family. Your kind words will be passed onto the whole team.
from Derek D (Respite Resident) published on 20 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Had 1 week's respite care following total right hip replacement, proved to be invaluable in my recovery process, staff care was exemplary at all times. Grateful thanks to all.
Reply from Jade Rackham, Reviews Team at Snowdrop HouseThank-you so much for taking the time to leave us a lovely review, your kind words will be passed onto the whole team. It was our pleasure to be able to help with your recovery.
from C W (Friend of Resident) published on 8 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Very pleasant and helpful staff. Surroundings in the home are very good. Residents seem very happy.
Reply from Paula Brown, Reviews Team at KnebworthThank you so much for your kind words. We’re delighted to hear that you found our team pleasant and helpful, and that you were pleased with the environment in our home. It’s especially rewarding to know that our residents appear happy, as their wellbeing is at the heart of everything we do. We truly appreciate your feedback and support.
from Christine D (Resident) published on 11 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Care is of a high standard. The carers are helpful, pleasant and welcoming. The activities programme is inclusive, stimulating and varied. The home is always clean with a regular laundry service.
The menu is varied and caters for all tastes. Orders off the menu are always accommodated. There are regular
drinks available. All the staff are hard working and flexible with good teamwork and listening skills and any queries are resolved. The home is secure. The rooms are attractive and comfortable. Some rooms have a view of the garden.
Reply from Paula Brown, Reviews Team at KnebworthThank you for your kind and thoughtful review. We are delighted to hear that you are happy with the standard of care provided. Our team works very hard to create a welcoming, supportive and comfortable environment for everyone, so it is wonderful to know that their efforts are appreciated. We are pleased that you enjoy the activities programme and find it inclusive and stimulating. Providing a range of meaningful activities is very important to us, as is ensuring that our home remains clean, safe and comfortable for residents. It is also lovely to hear that the meals and menu options meet a variety of tastes, and that our team is able to accommodate individual requests whenever possible. Your comments about our hardworking staff and their teamwork, flexibility and listening skills mean a great deal to us. We will be sure to share your feedback with the whole team. Thank you again for taking the time to share your experience.
from S W (Relative of Resident) published on 10 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent care! Excellent facility. Really good management support. Family member really settled down quickly into respite care. Good rooms and continued support for mobility. Daily activities provided.
Reply from Paula Brown, Reviews Team at KnebworthThank you so much for your kind feedback. We’re delighted to hear that your family member settled into respite care so quickly and that you were pleased with the support provided by our team. It’s wonderful to know that the rooms, mobility support, and daily activities helped make their stay comfortable and engaging. Your comments about our management and staff mean a great deal to us, and we truly appreciate you taking the time to share your experience.
from Toni W (Daughter of Resident) published on 9 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am over the moon with all aspects of care and facilities at snowdrop. My mother is extremely happy here and the care is second to none. There is always an abundance of staff who are all welcoming and helpful and so good with the residents. My mother is well kept, with lots of activities for her to
join in. There is always something going on and the social media page is great to see all the amazing things they do.
The rooms are spacious, everywhere is extremely clean and there is a lovely coffee area as well as a fabulous wrap around garden.
My mind has been put at rest knowing my mum is at snowdrop and getting care of the highest standard.
Reply from Jade Rackham, Reviews Team at Snowdrop HouseThank you so much for taking the time to share your feedback. It truly means a great deal to us and we're delighted to hear how happy you are with the care being provided for your lovely mum. We're really pleased she's enjoying the activities being provided. Keeping our residents engaged, happy, and stimulated is so important to us. Your kind words will be passed on to the team.
from T G (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum was admitted here for end of life care at short notice. The admission team worked fast to get her in on the same day with good communication. Her time in the care home was brief but the care and dignity that she was shown was of a very high standard. All the staff showed so much compassion towards
mum, myself and our family at a very difficult time. It helped us tremendously and I cant thank them enough.
Knebworth care home is very clean, tidy and welcoming. The room mum was in had an ensuite, was of a good size and peaceful. The standard here is excellent in all areas and I would highly recommend
Reply from Paula Brown, Reviews Team at KnebworthThank you so much for taking the time to share such a heartfelt review about your experience at Knebworth care home. We are truly honored that you chose us to care for your mum during such an incredibly difficult time. Supporting residents and their families with compassion, dignity and respect — especially at end of life — is something we take very seriously, and it means a great deal to know that this was reflected in your experience. I will be sure to pass on your kind words to our admission team and the wider staff. They work tirelessly to ensure that families feel supported and reassured, particularly when arrangements need to be made quickly, and your feedback will mean so much to them. We are also pleased that you found the home welcoming, clean and peaceful, and that your mum’s room provided comfort during her stay. Creating a calm and dignified environment is so important to us. On behalf of the entire team, thank you again for your recommendation and for allowing us to care for your mum. Please accept our sincere condolences, and know that you and your family remain in our thoughts.
from Simon M (Son of Resident) published on 18 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My father spent just over six months at Knebworth care home, Woolmer Green. All the staff were so pleasant and helpful and the care provided was of the best quality. Without hesitation if you need a care home for respite or longer term this is a fantastic choice.
Reply from Paula Brown, Reviews Team at KnebworthIt truly means a great deal to our whole team to hear that your father’s six months with us were such a positive experience. We are incredibly proud of our staff and the compassion, professionalism and dedication they show every day, so your feedback will be shared with them all. Providing high-quality care in a warm, supportive environment is always our priority, and we’re so pleased that you felt reassured and well supported throughout your father’s stay. Thank you again for your recommendation — it was a privilege to care for your father and to support your family.
from Russell P (Son of Resident) published on 18 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We are very happy with the care my mother receives at Snowdrop. All the staff are very friendly and helpful and there are always plenty of them around at all times of the day and night. I feel confident that my mother is receiving the best care she can.
Reply from Jade Rackham, Reviews Team at Snowdrop HouseThank-you for taking the time to leave us a review about your experience with Snowdrop House. We're so pleased to hear you're happy with the care being provided for your lovely mum.
from Deborah P (Niece of Resident) published on 11 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My relative spent the last five weeks of her life at Snowdrop House, from the moment she arrived she was treated with genuine kindness and respect. The staff took the time to get to know her as a person, showing a real interest in who she was beyond her care needs.
As her condition deteriorated
towards the end of her life, they supported not only her but also us as her family. Their compassion, patience and care made an incredibly difficult time easier and we are very grateful for everything they did.
Reply from Jade Rackham, Reviews Team at Snowdrop HouseThank you for taking the time to share such a lovely review. It means so much to hear that you felt supported as a family during a very difficult time. It was our pleasure to be able to provide care and comfort to your lovely aunt.
from Tony F (Husband of Resident) published on 9 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
On transferring to Riverside Place from hospital, Irene's health seemed to rapidly improve due to good physical & mental stimulation she received. A different person within 4 days. Thanks. Ambulance transfer problems promptly resolved by your staff. Irene seemed happy & content whilst in your care &
made a number of new friendly. Many thanks for taking care of her & nurturing her back to health.
Reply from Rowen Campbell, on behalf of the team at Riverside PlaceThank you for taking the time to write us a review and share your experiences of Riverside Place. It was a pleasure to care for your wife, and we were delighted to see the progress she made in such a short time. Please don't hesitate to ask if there is ever anything more we can do to support her.
from Teresa D (Wife of Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am so very glad that my husband was lucky enough to enter this home for his final months. The staff could not be better, full of compassion. My family and I cannot praise them enough for the care, comfort and love they gave him. Allowing him to die with dignity and comfort. Bless them all.
Reply from Jade Rackham, Reviews Team at Snowdrop HouseYour kind words are so appreciated and will passed on to the whole team. We're really pleased to hear you are happy with the care provided to your lovely husband, it was our pleasure to be able to care for him.
from D S (Cousin of Resident) published on 20 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My cousin first came to Snowdrop House in April 2024 after a hip operation. This was for a period of two to three weeks. After three weeks, she said she would like to stay indefinitely. She is very happy there and her health and wellbeing have improved greatly, her room is very clean and tidy, and the
staff management, carers, and cleaners are all very kind, helpful and obliging. She is happy, we are happy.
Reply from Jade Rackham, Reviews Team at Snowdrop HouseThank-you for your kind words about your experience with Snowdrop House, we're so happy to hear that you and your cousin are pleased with the care being provided.
from Wendy K (Daughter of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Overall my mother was very happy staying here for 2 weeks respite after a fall. There were a couple of small incidents at night which management were looking into. Overall all the staff were happy and always smiling, they seemed to really enjoy working at Knebworth Care Home. If I have to find fault,
it was not enough parking, which would deter me from my mother staying there on a full-time basis. A big thank you.
Reply from Samantha Debenham, Reviews Team at KnebworthThank you for sharing your thoughts regarding Knebworth. Your kind words about our staff are greatly appreciated.
We acknowledge that incidents can happen and our Management Team are always committed to investigating and providing a resolution to any issues effectively and efficiently.
Furthermore, the Home Manager is always glad to discuss any concerns, including parking arrangements, and help reach a swift resolution. We encourage you to reach out to discuss these possibilities if you wish. Once again, thank you for sharing your feedback regarding Knebworth. Your input is invaluable to us.
from Sandra H (Wife of Resident) published on 4 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband was accepted as a resident of Snowdrop House in July. I made enquiries with other local care homes, but it was clear that the staff at Snowdrop went out of their way to accommodate us. Several people spoke highly of SD, which was reassuring and shows it has a good reputation locally.
We
anticipated that my husband would enjoy the facilities of SD for a long time, but sadly and unexpectedly, he passed away.
Everyone was so kind to him in his final days and took great care of him.
I could not hesitate to recommend Snowdrop House.
Reply from Jade Rackham, Reviews Team at Snowdrop HouseThank-you for your kind words about your experience with Snowdrop House, we're so glad to hear you felt the care provided for your husband was of a high standard. The nurses and care team were all so fond of him, and your lovely feedback will be passed onto them.
from Edward S (Son of Resident) published on 29 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My father recently stayed at Snowdrop House for two weeks, and we couldn't be happier with the care he received. From the moment he arrived, the staff were welcoming, attentive, and genuinely kind. They made him feel comfortable and cared for throughout his stay.
He particularly enjoyed the meals,
which were always well-prepared and delicious - he even mentioned looking forward to mealtimes each day! The whole team went out of their way to make sure he was happy and settled, and their warmth really made a difference.
Thank you to everyone at Snowdrop House for providing such a positive and supportive environment. We truly appreciate the care and compassion you showed - it gave us great peace of mind knowing he was in such good hands.
Reply from Jade Rackham, Reviews Team at Snowdrop HouseWe're so happy to hear your lovely dad enjoyed his stay at Snowdrop and enjoyed the delicious meals prepared by our talented head chef. It was our pleasure to be able to care for him and we hope to see you at Snowdrop House again in the near future.
from Roy H (Son-in-law of Resident) published on 20 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mother-in-Law who is suffering from Alzheimer's/Vascular Dementia spent two weeks respite care at Snowdrop House in July 2025. I found the levels of care were to a very high standard and the home was spotlessly clean in general with en suite spacious rooms.The staff have a very professional attitude,
and the attention to detail to all of the residents particular personal needs is very evident. This reflects very well on Management who also always give you a great welcome.
I would have no issues recommending Snowdrop House to anybody.
Reply from Jade Rackham, Reviews Team at Snowdrop HouseThank-you so much for taking the time to leave us a review of your experience with Snowdrop House. It was our pleasure to be able to look after your lovely mother-in-law and we hope to see you both at Snowdrop House again very soon.
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