Care UK in Worcestershire | 3 Care Homes

Review of
Chandler Court
from Jane C (Daughter of Resident) published on 17 August 2025

Submitted via Website • Report

Overall Experience

My dear father has been in Chandler Court for a year this week and we have been so happy and grateful for all the love and care from all the caring and lifestyle teams he has received. In particular, an exceptional team of committed and genuine people. He has had so many health challenges and we know

he is so cared for, treated as family and truly loved and respected.
This week they made him the most beautiful cake and trays of sandwiches for his family and friends celebrating his birthday. Far exceeding the call of duty and we appreciate it so much.
Thanks to everyone.

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Review of
Brook Court
from Philip Y (Friend of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

Brook Court Care Home is absolutely wonderful. From the moment you step through the doors, there's a true sense of calm and kindness. The staff are not only experienced but incredibly compassionate-they go above and beyond every single day. The home itself is immaculate, with beautifully maintained

gardens that bring so much joy and peace to residents and visitors alike. It really feels like a community, full of heart and dignity. We couldn't ask for better care.

Reply from Maria Cridge, Reviews Team at Brook Court

What beautiful words! We strive to give the very best of care here at Brook Court and the well being of the residential family here is paramount to our team. Hearing that this has shown- through during your visits here is so reassuring. We hope this will give confidence to others who are requiring care in the future. Thank you so much for sending this review.

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Review of
Perry Manor
from Hilary W (Daughter of Resident) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been at Perry Manor for almost 1 year, she is so much more happy than being on her own in her own home. The care and attention she receives here is exemplary. The room is very clean and bright, her laundry is done very well and returned efficiently, the events she is able to attend have

given her a new zest for life. She and her family have made the best choice here and would fully recommend Perry Manor to any visitor.

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Review of
Perry Manor
from Teresa F (Daughter of Resident) published on 26 June 2025

Submitted via Website • Report

Overall Experience

Mum has been at Perry Manor for almost 12 months. In that time the home has always been bright , clean, well maintained ,modern and welcoming.
The staff are always visible and extremely approachable, kind and helpful. They include mum in any discussions and always encourage her to take part in all

the activities, some of which she has never done before but has engaged with it in part due to the encouragement of the staff.
The standard of food is excellent and nothing seems to be too much trouble. In fact staff seem to go out of their way to provide any requests made and make mum feel included at all times.
Out of several homes I visited before choosing the one for mum Perry Manor stood out above the rest and continues to impress me whenever I visit. I would not want my mother living anywhere else.

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Review of
Chandler Court
from L W (Respite Resident) published on 26 June 2025

Submitted via Website • Report

Overall Experience

I need round the clock care and attention. So that my full time carer/wife can have a break we decided I needed to go to a care home for 2 weeks respite. From the time we first enquired, through assessment, to arriving and my stay the staff we came across were all kind and caring. Nothing was too

much trouble. And the medication I require at specific times during the day was always ready'

I will be quite happy to recommend this care home.

Reply from Rebecca Pearce, Reviews Team at Chandler Court

Thank you very much for taking the time to leave us this feedback.

At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your respite experience with us has been a positive one form the enquiry and continuing throughout your stay.

Please feel free to call in for a visit at any time and let us know when any future support is required.

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Review of
Perry Manor
from Jack W (Grandson of Resident) published on 25 June 2025

Submitted via Website • Report

Overall Experience

My nan became a resident here a few months ago, I am very impressed with the exceptional quality of care shown from all members of the Perry Manor staff, right down to the maintenance team and the housekeepers. The home is spotlessly clean, welcoming and all the staff are committed, patient, passionate

and work extremely hard to meet all the needs of the residents, from personal care to meals, activities and beyond. Not only do they care and look after the residents but also their families, making us all feel at ease that nan is being well cared for. I highly recommend Perry Manor above anyone else.

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Review of
Chandler Court
from Jeremy T (Son of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

My mother stayed at Chandler Court for 18 days on a respite stay. All the staff we came into contact with were kind, polite and helpful. The room was very spacious, clean and had everything she needed. The activities put on each day were varied and enjoyed by all the residents. It was lovely to have

the coffee shop there with an array of drinks and cakes, available to residents and visitors free of charge. She said that all the food was delicious with a good choice of starters, main courses and deserts throughout the week. Although she experienced a fall on her last day, the staff were fantastic in coming to her aid and keeping her calm until the ambulance came. Fortunately the injury was not as bad as it looked and she was back home later that day.

Reply from Rebecca Pearce, Reviews Team at Chandler Court

Thank you very much for taking the time to leave us this feedback.

At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that your Mother enjoyed her respite stay with us.

Please feel free to call in with Mum for a visit to Chandler Court at any time.

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Review of
Chandler Court
from R T (Husband of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

A friendly, and understanding, initial conversation about needs and processes. The room allocated was clean and well lit ( my wife has partial sight and is living with dementia). My wife was in respite care for 18days whilst I was on holiday. Reports from friends and family who visited were always complimentary

(though one mentioned that they had to wait while my wife finished one of the activities in which she had become engrossed! ). The welcoming and helpful atmosphere ran throughout the home. All staff were helpful and respectful to the client and visitors.

Reply from Rebecca Pearce, Reviews Team at Chandler Court

Thank you very much for taking the time to leave us this feedback.

At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your wife's respite experience with us has been a positive one. Its Lovely to hear that she enjoyed the activities and all of her visitors have been very complimentary.

Please feel free to call in for a visit or join us for one of the many activities going on.

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Review of
Perry Manor
from Richard O (Son of Resident) published on 11 June 2025

Submitted via Website • Report

Overall Experience

Sadly, dad passed this year aged 94. He lived a full, active, and, until recently, healthy life and was fiercely independent. But, in January his health began to fail and he could no longer live safely at home. Mum was already a resident at Perry Manor so it made sense for dad to join her, despite his

intense dislike of care homes.

It would have to be something special for him to agree moving to a home, but that's what Perry Manor is. The team and facilities are excellent. There is a real sense of community, with staff truly invested in the welfare of residents and the quality of care they provide. Whether it's catering, nursing and care, activity and entertainment, management or maintenance; all actively contribute to positive interaction with residents and families.

Our family is forever grateful for the diligence given to facilitating dad's final return from hospital so he could pass peacefully, with dignity, and mum by his side. The love and care he received was exceptional.

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Review of
Brook Court
from V R (Daughter of Resident) published on 3 June 2025

Submitted via Website • Report

Overall Experience

My Step mum was admitted to a palliative care bed a few weeks ago. So far, I have only positive things to say about Brook Court and the whole team.
The Manager clearly leads her team in a very positive way and upholds a caring and person centred philosophy. The Care staff and Nurses are attentive and

thoughtful, seeming to value people as individuals, they are always happy to help, stay positive and with good humour even though they are busy.
The chefs cook brilliant food, including cakes and pastries always available in the cafe area. My Step mum loves her meals, and this is very special for her and us, as she hasn't properly enjoyed food for nearly 7 years.
All involved acknowledge and support individual choice. Well done team, you're genuinely doing a great job.

Reply from Holly Cole, Reviews Team at Brook Court

Hi, thank you very much for taking the time to leave us feedback about your experience.

At Brook Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review of
Brook Court
from M P (Son of Resident) published on 22 May 2025

Submitted via Website • Report

Overall Experience

In April this year my mother required a period of respite due to a infection impacting her underlying condition of dementia. After frantically trying to obtain help from her GP and other services, Brook Court came to the rescue. All the staff and care have been exceptional. Would highly recommend. Unfortunately

it was not financially viable to keep mom there permanently in long term care due to the high fees.

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Review of
Perry Manor
from D R (Husband of Resident) published on 20 May 2025

Submitted via Postal Card • Report

Overall Experience

My wife was a resident at Perry Manor from October 2023 until her death in April 2025. During her stay I visited every day, initially my wife was slow to settle but the staff created a positive atmosphere which she enjoyed. Although she was selective in her choice of activities she enjoyed all of them

which she attended. Her room was rather cramped when 3 or more visitors arrived. She received excellent attention and support from all management and staff.

Reply from Holly Cole, Reviews Team at Perry Manor

Hi, thank you very much for taking the time to leave us feedback about your experience.

At Perry Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review of
Brook Court
from Sue M (Sister of Resident) published on 18 May 2025

Submitted via Website • Report

Overall Experience

Driving up the quiet, tree lined, leafy road that leads to Brook Court puts you in a peaceful place to visit your loved ones x Pulling onto the car park you see the well tended garden areas and the well looked after building that puts the care of your loved one in the centre of it's heart x Inside the

building you are greeted with smiles from staff, colleagues and from residents alike and the welcoming aroma of proper coffee and freshly baked cake x. Sit outside in the gardens and enjoy the sunshine, or in the cafe area, there's always someone around to talk to as the outside is always buzzing with laughter, chatting, activities and smiles x.
Brook court looked after my sister in her final days, which because of their care, love and companionship was actually 4weeks. Her care was second to none and nothing was too much trouble x My only regret is not finding this place sooner for her x Thank you so much to all involved in my sisters care and to the love that was shown us both x

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Review of
Brook Court
from Bryony W (Daughter of Resident) published on 15 May 2025

Submitted via Website • Report

Overall Experience

My mother lived at Brook Court for four years. She died in March this year.
The facilities and staff at Brook Court were lovely and mum was very well cared for. We were made to feel very welcome whenever we visited.

Reply from Maria Cridge, Reviews Team at Brook Court

Thank you so much for taking the time to write this review. I truly does give other families confidence to seek care for loved ones when needed. We feel privileged to have been chosen to care for your lovely Mother and your kind words mean a great deal to our team. Thank you.

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Review of
Brook Court
from Michael O (Partner of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

We have always been extremely happy with the care and compassion our daughter has experienced at Brook Court. From the cleaners, the cooks and all the care staff and support staff. They all, without exception, go the extra mile to ensure that our daughter is well looked after and cared for.

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Review of
Chandler Court
from Simon H (Son of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

My mother had to go into care and have a nurse bed. We needed to arrange this urgently and Chandler Court staff especially one member of staff, were extremely responsive and excellent and had it all organised in a few days. My mother was looked after well and the nursing staff were excellent and supportive

all the way till she passed away and we're then very kind and supportive in helping us deal with it.
My father has also recently been admitted there and has bad dementia a d is on the dementia ward where the staff seem very good and hopefully he gets the help he needs.
Overall the home is very nice and modern, staff and food and amenities are great.
Definitely recommended.

Reply from Rebecca Pearce, Reviews Team at Chandler Court

thank you very much for taking the time to leave us feedback about your experience.At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive and we are very happy that we have been able to support with the care for both of your parents.

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Review of
Perry Manor
from C S (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

My dad had been in hospital since August 2024 following an accident whilst on holiday in Spain. Since moving to Perry Manor in January we've seen a huge difference in dad. He's gone from looking grey, old and scruffy to clean, back to his old self to look at. The care is fantastic and the carers are

all amazing.

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Review of
Chandler Court
from Mary B (Granddaughter of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

Everyone has made the whole process of viewing to admission smoth and comfortable. One member of staff in particular was so welcoming and informative on our inital tour.
Another member of staff did the inital assessment was so calm, and engaging with Nan and informative and supportive.
Two further

members of staff both team leaders have been fabulous liaising with us regularly, discussing any concerns and going through Nan's care needs and always on hand for any queries or to check on progress and medication during the transition period.
All the carers have been so welcoming, caring and loving towards Nan and all family members when visiting.
Everyone has welcomed children visiting and supportive when it becomes problematic leaving Nan.
The food has been brillant, head chef helped us and did food for Nan's 95th birthday as well - a wonderful spread and such lovely food as well.
Two staff members have been Fab with daily activities and engaging Nan daily.
Would recommend Chandler Court to anyone for dementia care.

Reply from Rebecca Pearce, Reviews Team at Chandler Court

thank you very much for taking the time to leave us feedback about your experience.At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is lovely to read that you found from your very first contact with us to the ongoing support following admission that you have received have been welcoming, caring and supportive.Thank you for sharing this and recommending Chandler Court.

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Review of
Chandler Court
from K W (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

My father went into Chandler Court to give my mum a break. We didn't expect him to love it so much !
The staff were amazing. The care and attention given to him was fantastic, nothing was too much trouble !
He loved the meals, the choices were great. The entertainment schedule was varied he was

encouraged to join in and really enjoyed it.
His over all demeanour improved I hate to say this but he was happier than at home !
Great to be able to write something positive !

Reply from Rebecca Pearce, Reviews Team at Chandler Court

Hi, thank you very much for taking the time to leave us your review regarding a respite stay here with us. At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your fathers experience with us has been a positive and beneficial one.

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Review of
Brook Court
from A W (Daughter-in-law of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

I would like to thank all the staff at Brook Court for their care and kindness to my mother in law who sadly passed away this evening. They could not have cared for her any better , kindness & thoughtfully they cared for her and during her final hours were so respectful. They made her final years comfortable

and with dignity . Thank you again for the care you gave her I could not recommend this nursing home enough.
Kind Regards
All the family

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Care Homes Owned by Care UK in Worcestershire

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Care UK Reviews in Worcestershire (363)

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