Care Homes Owned by Care UK in Falkirk

Robert

My sister has been resident for 6 months. I continue to find the care and attention to my sister's needs excellent. The staff take time to chat to her to further get to know her likes and dislikes. All staff, but especially the nursing staff, respond positively and quickly to any concerns raised or questions asked in a friendly professional manner.

Overall great care provided. Only slight issue with loss of hearing aids. Staff are always engaging and very friendly and see to my Mum's every need. Lots of activities to take part in if residents are able. The food choices are first class and are very varied. My Mum seems very happy here.

I must conclude by expressing my gratitude for the amount of thought given to the entertainment provided for residents and the quality and variety of food which to me is of paramount importance

Great place!

Excellent staff and very good facilities. Activities are very good and they encourage the residents to join in. Food is very good and the cafe is excellent with tea coffee etc for residents and visitors. In the summer they now have a bus which will mean more trips out of the home.

From the moment my mum came through the door she was made to feel welcomed and at home as it was a big move for my mum all the staff from the office staff ,kitchen ,domestic s,activities staff laundry and carers are all amazing and my mum loves them all and knowing that mum is so happy my self and sister can't thank them enough as they support my self and sisters so much as well when my mum is in well or if we have concerns and all ways phone us if they have concerns about my mum just would like to thank the on behalf of myself and family

Mum just moved to Caledonian Court from her own home. All staff have made the settling period way easier than I had expected. Mum is safe and happy. Staff keen to get to know her as an individual and are very friendly and approachable. Steps taken to get to know Mum and share information.

As a family we are happy knowing my mum is safe and well cared for in all respects.

My Dad is very settled and happy in Caledonian Court, which is a great comfort to me.

Staff are very friendly and always willing to find solutions to any issues that occur.

Lots of activities to choose from (crafts, art, bowling, gardening etc) which includes different entertainment every week.

Residents are given the opportunity to be included in any new ideas proposed.

There is always something going on and the staff always have a smile on their faces.

We are happy with the care and attention she receives from the day staff. The night shift, at times, could be a bit more understanding, especially to the needs of the resident and taking their age into consideration.

The activities regularly organised are very good and they make sure Mum is included and participates.

She has such a connection with all carers and office staff, she is very settled and we can never thank them all enough, we could not be more grateful for her care. The kindness and respect she gets is second to none.

First of all, thanks very much for all you do! Staff are friendly and the home is well looked after. There is plenty of space to get around inside and outside. May I suggest however, that something is done to improve wheelchair access at the front door? It is possible to manage but it could be made easier. I am fit but I imagine others could really struggle. Oftentimes, I am at the door, pushing a chair in or out, with no one else around except the person in the chair. The outside doors are heavy and the metal ramp on the ground makes it really awkward to get through. It’s only a suggestion. Thanks again!

Again, my thanks to the management and all the staff.

I have always been extremely grateful for the excellent care my husband has received. Staff are extremely kind towards myself and my husband. Home managers and all who work in different departments are extremely pleasant.

Since my friend went into Caledonian Court Care Home both me and my wife have found the staff to be very good, the place is clean, the food is alright and the entertainment is of a high standard. A difficult job to undertake but the manager is very good and the home is a credit to her skills.

The care and attention given to Dad has given us peace of mind that he will settle in long-term.