Care Home Owned by Care UK in Shropshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Shropshire for Care UK are showing below.
View the details of all 181 locations (with 14212 reviews) owned by Care UK
Care UK Locations in Shropshire (1)
Oxbow Manor
9.8
39 reviews
Oteley Road, Shrewsbury SY2 6QH
"My 97 year old father was recently become a resident at Oxbow Manor, from what I have witnessed. Nothing is too much trouble for the…" Read all 39 reviews
Location Type Care Home
Oxbow Manor care home provides person-centred care in luxurious surroundings, including permanent and short-term residential, nursing and specialist dementia care. The home is divided into suites which offer residents separate dining and living spaces.… Read more about Oxbow Manor
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 80 Rooms
- from £1,730 / week
Care UK Reviews in Shropshire (39)
9.7
Care UK has a Group Review Score of 9.7 (9.737) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.
Review of
Oxbow Manor
from Eva S (Mother of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
So happy with all the staff & their love for Jenny.
Reply from Ann Rose, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from Nicholas W (Son of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My 97 year old father was recently become a resident at Oxbow Manor, from what I have witnessed. Nothing is too much trouble for the nurses, or carers. I think it is a lovely home, well looked after. It is a pleasure to visit. I cannot find fault with anything.
Reply from Holly Cole, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from P W (Respite Resident) published on 15 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It was necessary to spend some time in Oxbow Manor recovering from surgery, unfortunately, because I had no one at home to support me. This has proved to be a most rewarding decision. I almost hesitate to say enjoyable, considering my initial difficulties & problems, but it has proved to be enjoyable.
The security of staff visits during the night whilst initially suffering pain & considerable discomfort. The positive response to any problem, whatever the hour. I quickly came to think of the staff as friends, not carers. I had a choice of nursing homes upon leaving hospital. I am so pleased that I chose this one. And then there is the food and cakes - magic!
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Review of
Oxbow Manor
from B W (Resident) assisted by family/friend published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My room is clean, airy and well presented.
Staff are always friendly and caring.
The food is good, perhaps in the warmer days a salad could be on the menu.
Communal areas are welcoming and there are many things to participate in.
Staff are always friendly and caring.
The food is good, perhaps in the warmer days a salad could be on the menu.
Communal areas are welcoming and there are many things to participate in.
Reply from Samantha Debenham, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from A K (Stepson of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After viewing about 4 other care homes, we quickly found Oxbow Manor was by far the nicest with a good 'feel' to it completed with the managers friendly and professional manner. She explained everything clearly and whilst the costs are high - compared to others there is not much in it though my step
is happy and enjoys the food as well.
Reply from Holly Cole, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from M S (Son of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Within days of coming at Oxbow Manor, my mother was visibly happier and bright. After two weeks, she referred to Oxbow as her home. She is eating very well and we can tell she knows she is safe and looked after by people who genuinely care. Amazingly clean establishment. All the staff are warm and friendly
and guests and residents alike. We are so glad we chose Oxbow Manor.
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Review of
Oxbow Manor
from John T (Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Generally satisfied, apart from the cost and the catering.
How some £7900 justified for residential facility can be justified. I do not understand unless capital cost is being reserved ober a short period.
Hotel prices would be half or less, with better catering. Access to medical care, i.e. GP, doctor
How some £7900 justified for residential facility can be justified. I do not understand unless capital cost is being reserved ober a short period.
Hotel prices would be half or less, with better catering. Access to medical care, i.e. GP, doctor
and hospital, is complicated and to be largely DIY.
Reply from Samantha Debenham, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from William S (Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My first three weeks were undoubtedly the most difficult time having to accept that my home, my car, many of my belongings and all my very many friends were no longer a part of my life. Even my family were no longer readily available as previously. However, as I begin to accept my new situation, I found
the Oxbow Manor exceeded my expectations and my new life was now being accepted.
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Review of
Oxbow Manor
from R P (Husband of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We recently celebrated our diamond wedding anniversary and I arranged unbeknown to the staff a cake, champagne and nibbles. We had a party of 10 people. When we arrived, we found the cinema/bar decorated with an assortment of decorations from the ceiling, the words "Happy Anniversary" on the TV, a cluster
of balloons on the bar and a fantastic cake. All our visitors were full of praise for the staff and everything.
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Review of
Oxbow Manor
from A O (Son of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has stayed for 2 week period. The facilities are tidy and clean and gave my father a good routine and settled very well. The staff were very friendly, caring and able to offer myself as a care lead, quality advice and support. Which I have been able to use, especially when dealing with social
care. Without this support it would have been more difficult. If we need to use a residential home for rest bite or full future residential care in the future, this would be place we would like to take him again.
Reply from Holly Cole, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from C C (Respite Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I experienced proffessional, competent, friendly assistance from my first enquiry about post-operative convalescent care. The manager was particularly reassuring and helpful. The building is wonderful, light airy and spirit-raising. The staff have all been helpful, pleasant, nothing seems too much trouble.
My
My
post-operative recovery has been greatly eased by my stay at Oxbow Manor.
Reply from Hannah Story, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from Clive M (Son of Resident) published on 19 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We moved mum to be closer to the family. After much research, it seemed that Oxbow Manor was the obvious choice, and we have not been disappointed.
The first thing you feel is friendship and belonging from the get-go, and all the staff make you feel welcome. Within a day everyone seemed to know her
The first thing you feel is friendship and belonging from the get-go, and all the staff make you feel welcome. Within a day everyone seemed to know her
and greeted her everywhere she went, and that level of dedication to care is evident in everything they do.
As a family, we are greeted and they engage with us and keep us informed. Nothing is ever too much trouble.
The facilities and atmosphere are impressive too. Go to the library, garden or cinema/music room or kick back in the cafe or a TV lounge. Mum loves the hot chocolate.
Having a loved one with advanced dementia can be tough but it is so comforting knowing whether we are there or not she is in safe and genuinely caring hands.
Thanks to all the staff at Oxbow for what you do, we appreciate you.
As a family, we are greeted and they engage with us and keep us informed. Nothing is ever too much trouble.
The facilities and atmosphere are impressive too. Go to the library, garden or cinema/music room or kick back in the cafe or a TV lounge. Mum loves the hot chocolate.
Having a loved one with advanced dementia can be tough but it is so comforting knowing whether we are there or not she is in safe and genuinely caring hands.
Thanks to all the staff at Oxbow for what you do, we appreciate you.
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Review of
Oxbow Manor
from B C (Respite Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Two weeks respite care at Oxbow Manor after breaking my leg was an enormous help and definitely an aid for my recovery. The friendly staff and bright, attractive rooms made my visit truly enjoyable! Nothing was too much trouble and I would like to give special thanks to the maintenance man for his skill
in problem solving!
Reply from Caprice Geisha, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from A R (Wife of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Due to a sudden illness, I admitted my husband into Oxbow Manor for nursing care and respite. It was a difficult decision, and I felt so guilty that I wasn't able to care for him myself. However, I had to put my feelings aside and consider what was best for him. I am so glad I made the decision. The
care, the support and the staff were amazing, and I am convinced his journey on the road to recovery was made possible by the excellent treatment he received. I would not hesitate in recommending Oxbow Manor to anyone who find themselves in the same position I found myself in.
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Review of
Oxbow Manor
from Bryan H (Respite Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This was a very interesting respite experience.
The food was especially noteworthy.
Staff were very friendly and helpful.
Facilities were extensive and comfortable.
Medication was taken care of in a timely fashion.
The food was especially noteworthy.
Staff were very friendly and helpful.
Facilities were extensive and comfortable.
Medication was taken care of in a timely fashion.
Reply from Caprice Geisha, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from A J (Son of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What a fabulous environment for mum, a very social person, she loves going to Oxbow Manor for respite weeks. I unequivocally recommend the service and the staff, it is a brilliant place and so welcoming.
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Review of
Oxbow Manor
from Pat E (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Oxbow Manor is a wonderful home. The staff care not only for the residents but the relatives too. Everyone is treated with dignity and compassion. The home itself is beautiful and all rooms having en-suite facilities are wonderful. I cannot commend the staff more highly for the excellent care they provide.
Would highly recommend it to anyone.
Reply from Caprice Geisha, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from R P (Friend of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent in every way.
Reply from , Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from Shaun W (Son of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has had excellent care since moving from another care home in Shrewsbury. The staff at Oxbow Manor are like one big family. The food is very good having just dined with my father who can sometimes be a little awkward and fussy, nothing is too much trouble to win him over. The activities the
home organizes are very good, my father is very happy and has become the joker in the pack.
Thank you staff at Oxbow Manor!
Thank you staff at Oxbow Manor!
Reply from Caprice Geisha, Reviews Team at Oxbow Manor
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Review of
Oxbow Manor
from Shaun S (Son of Resident) published on 21 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Oxbow Manor is the most fantastic care home.
Everything is just perfect, the care, activities, food, rooms and attention are exemplary, not only to the residents but also to their wider families. All the staff were so attentive, happy, and welcoming.
My Dad was receiving end-of-life care and they
Everything is just perfect, the care, activities, food, rooms and attention are exemplary, not only to the residents but also to their wider families. All the staff were so attentive, happy, and welcoming.
My Dad was receiving end-of-life care and they
supported us all through the whole process. Oxbow Manor made the remaining time my Dad had left as dignified and supported as anyone could ever wish for, they did their utmost to keep Dad smiling and entertained as they could and they truly helped him live his best life.
This care home is not just a care home its a 'care' home!
This care home is not just a care home its a 'care' home!
Reply from Caprice Geisha, Reviews Team at Oxbow Manor
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Awards / Recognitions (134)
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