Care UK in Greater Manchester | 5 Care Homes

Review of
Oakfield Croft
from M R (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

Our experience of Oakfield Croft was excellent on all levels. Mum has a fantastic stay for two weeks. I had already heard three separate word of mouth recommendations before her stay. All staff were friendly and professional. Mum found the food to be fancy restaurant standard and appreciated being gently

reminded about meal times. Mum really loved all the activities too, and we were overall very impressed with the wide range of activities on offer.

Reply from Amber Williams, Reviews Team at Oakfield Croft

Thank you so much for your kind and thoughtful words. It means a great deal to our entire team to know that your mum enjoyed her time with us and had been so pleased with our services! We were truly…read more

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Review of
Ladybrook Manor
from G G (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

In the eighteen months my mum has been in Ladybrook Manor I have always found all staff to be very friendly and caring both to the resident and family members.
The atmosphere in the home is bright and cheerful and it feels very welcoming.

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Review of
Ladybrook Manor
from P H (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

My Mum is very happy at the home. She is very well cared for. The facilities are exceptional. The majority of the reception staff know me by name and are always welcoming. The carers and managers are always welcoming, polite and helpful. It is lovely to see all the staff speaking not only to my Mum

by name but to the other residents. It shows such care and attention to each individual. My only criticism is that the home does not seem to have an effective system for tracking clothes and belongings of residents that have gone missing, despite being labelled.

Reply from Samantha Debenham, Reviews Team at Ladybrook Manor

Thank you for sharing your thoughts regarding Ladybrook Manor.

We are incredibly pleased to hear that your mum is happy and well cared for, and that you’ve found our staff to be welcoming,…read more

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Review of
Riverside
from David R (Son of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

I cannot recommend Riverside enough for the love care compassion and commitment to our Dad who is currently residing there .The staff are amazing and so is the management and nothing is too much trouble for any of them .Queries are always answered fully and also medical issues addressed and sorted immediately.
Helen

and Shirley are our go to staff and are extremely knowledgeable and fully transparent re Dad and his daily behaviour eating and mobility.
If I could give this home 10 stars I would as Dad being there has given us much peace of mind knowing he is being so well looked after which is important especially with his Dementia.
Also I have had experience of other care homes and none have come close to this one.
Thankyou to everyone from all the family for your unwavering commitment to Dad

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Review of
Halecroft Grange
from G N (Husband of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

My wife spent 6 weeks in restbite care and the attention to care and well being could not have been better .the staff were wonderful
Did not know what to expect for my wife's needs but it turned out better than i could have asked for

Reply from Shahvez Tauqir, Reviews Team at Halecroft Grange

Dear Mr N, thank you very much for taking the time to leave us feedback about your experience.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to…read more

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Review of
Halecroft Grange
from Fiona H (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

Halecroft Grange proved to be an excellent choice for a two month respite period for my mother. The manager, Shahvez, went out of his way to accommodate her wishes regarding a suitable room and the staff are delightful, discreet and attentive . Meals are plentiful with the option to have a tea time

sandwich in the room when preferred . Cleanliness is excellent and a very calm and friendly atmosphere prevails.

Reply from Shahvez Tauqir, Reviews Team at Halecroft Grange

Fiona, thank you very much for taking the time to leave us feedback about your experience. Mum is a lovely lady and we were very lucky to have her with us!
At Halecroft Grange Care Home - Care UK we…read more

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Review of
Abney Court
from Keith C (Friend of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

My friend and neighbour became a resident in January 2025 following a number of falls and injuries at home. She feels very happy and safe here and I have observed the high standards of care provided by everyone. Thank you.

Reply from Holly Cole, Reviews Team at Abney Court

Hi Keith, thank you very much for taking the time to leave us feedback about your experience.

At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to…read more

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Review of
Halecroft Grange
from Louise S (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report

Overall Experience

We had a wholly positive experience which due our contact with Shahvez was both informative and reassuring. He was an excellent representative of Hale Croft and we were incredibly impressed with the facility which is first class. Shahvez struck exactly the right balance at a difficult time so five

stars to him.

Reply from Shahvez Tauqir, Reviews Team at Halecroft Grange

Thank you very much for taking the time to leave us feedback about your experience.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more

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Review of
Ladybrook Manor
from S T (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

I am extremely pleased with Ladybrook manor as a 'home' for my mum. The staff are always pleasant and helpful and nothing is too much trouble. They all make my mum feel valued and part of the community in the home . The staff have always kept us informed of any medical issues / concerns / general information,

and are always quick to respond to any
phone calls , messages or emails . My mum is always greeted with a smile and / or a positive comment . Staff are quick to assess my mum's mood / needs at all times . We are able to ring up at anytime with a question , a reminder for my mum or to pass on information, and are confident that it will help dealt with as soon as is possible .

Reply from Holly Cole, Reviews Team at Ladybrook Manor

Hi S T, thank you very much for taking the time to leave us feedback about your experience.
At Ladybrook Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to…read more

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Review of
Ladybrook Manor
from Brian S (Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

This is a personal complaint.
Prior to lunch on 12 August 2025 I was waiting at a space of the long corridor to be in time for my lunch. I came up behind a fellow guest, pushing his self, pushing his trolley. I called out that I was attempting to pass on his right as shown level on his R.H. since he

shouted out causing me to jump instantly. This left me dizzy. When I reached the dining room I was quite faint. I called out fortunately one of the members of staff chatting to a lady member it took a lot of minutes to get a response despite explaining I was going to pass out. I spent the afternoon resting and had little or no food.

Reply from Samantha Debenham, Reviews Team at Ladybrook Manor

Thank you for bringing this to our attention. We are truly sorry to hear about your recent experience and the distress it caused. At Ladybrook Manor, the safety and well-being of the residents are our…read more

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Review of
Oakfield Croft
from Paul C (Son of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

My 97 year old mother with Alzheimer's was admitted to Oakfield at the end of June as a self funded resident. We chose Oakfield after research online and visiting the home. At every stage from first contact, we have had outstanding help and support from every member of the Care Home team with accurate,

honest and transparent information and advice throughout. My mum has been cared for in an exceptionally kind, considerate and personalised manner with dignity at all times and consequently is setting in well. The care home is immaculately clean and well maintained and has a wonderful and evident warm and friendly culture in everything they do. Their communication with family is excellent and the facilities, activities and opportunities at the home for mum are first class. As a family we are completely satisfied and confident that mums best care and wellbeing are continually being maintained by the brilliant staff team at Oakfield Croft.

Reply from Hannah Story, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience.

We're really pleased to hear that she is settling in well and that you've felt supported with clear and honest…read more

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Review of
Halecroft Grange
from Sharon G (Power of Attorney of Resident) published on 17 July 2025 Submitted via Website • Report

Overall Experience

The staff from the initial contact with a particular staff member, the look around meeting with two staff members, through to everyday contact after move in have been excellent. They are friendly, remember everyone's name (even visitors) and are keen to help. The client has her dog in Halecroft with

her and they are amazing with her too. Can't recommend enough.

Reply from Hannah Story, Reviews Team at Halecroft Grange

Thank you very much for taking the time to leave us feedback about your experience.

We're so pleased to hear that your experience from your first visit through to the day-to-day care has been such…read more

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Review of
Halecroft Grange
from Ian H (Friend of Resident) published on 16 July 2025 Submitted via Website • Report

Overall Experience

This home is amazing staff are truly incredible caring and understanding. A particular staff member is so welcoming warm and professional. The assistant manager is kind helpful and always friendly. Every member of staff I have spoken to are so friendly and professional I could only give this home 100

out of 100 amazing place amazing staff

Reply from Hannah Story, Reviews Team at Halecroft Grange

Thank you very much for taking the time to leave us feedback about your experience.

We're delighted to hear how happy you are with the care and support at Halecroft Grange. Your kind words about…read more

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Review of
Abney Court
from E B (Regular Volunteer) published on 25 June 2025 Submitted via Website • Report

Overall Experience

As Deputy Head of the local school in the area, we regularly come to visit the residents with a group of our children and work together on a variety of activities, including reading, making willow wreaths and decorating photo frames!
Our visits are fantastic experiences for all - the children and the

residents love working together and have a great time chatting about things as they complete the activities together.
The friendly staff welcome us every time and always put such effort into planning fun things for the residents to enjoy - we always leave them with smiles on their faces, and smiles are on our faces, too!
We can't wait for our next visit!

Reply from Holly Cole, Reviews Team at Abney Court

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more

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Review of
Ladybrook Manor
from D P (Brother-in-law of Resident) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

When visiting my wifes brother we have found the staff both helpful and friendly with a positive approach to residents. The bistro offers an informed space and comfortable environment to have a coffee and chat to family with a pleasant ambiance.

Reply from John Harrison, Reviews Team at Ladybrook Manor

Hi ) thank you very much for taking the time to leave us feedback about your experience.
At Ladybrook Manor we set a high standard for ourselves, so we are very pleased to hear that your experience…read more

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Review of
Oakfield Croft
from Susan S (Niece of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

My auntie has been a resident at Oakfield Croft now for about 18 months. She has dementia and had got to the point where she wasn't safe living alone. The transition into residential care was made much easier due to the professionalism and care of all the staff there. She tells everyone now how lucky

she is to live in such a beautiful place. She enjoys all the activities, the food, her friends and the staff. It's such a relief to know that she is well looked after and happy. (Also the coffee and cakes in the cafe downstairs are fab!)

Reply from Amber Williams, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience. We really appreciate you taking the time to give us feedback! At Oakfield Croft Care Home - Care UK we set a high…read more

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Review of
Abney Court
from F O (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report

Overall Experience

My Mum has been a resident at Abney Court for 16 months. It was a very difficult decision for her to move in at the time, but the care staff were so caring it made the transition easier than we thought. The activity circular was crucial for Mum as she is enthusiastic to be part of a community to continue

to learn new skills-Thai Chi, French and Yoga have been a huge hit! The Leadership Team is excellent, they are present and approachable, any issues (which are rare) are readily resolved.

Reply from Erminia Anglesea, Reviews Team at Abney Court

Thank you very much for taking the time to leave us feedback about your experience.At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more

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Review of
Oakfield Croft
from Elizabeth D (Wife of Resident) published on 10 June 2025 Submitted via Website • Report

Overall Experience

My husband came into the Home for three weeks Respite care in May. We were welcomed and I think he was made to feel OK even tho' I was leaving him there.
We found the staff very welcoming and friendly and always helpful and smiling.
The entrance was a delightful sitting area where residents & visitors

could get refreshments and enjoy going out into the gardens. The admin staff were also friendly and helpful.
I believe my husband enjoyed and joined in any organised activities encouraged I am sure by the Staff.
Altogether a happy Respite and I would love him to have a further stay at Oakcroft

Reply from Amber Williams, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience.At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more

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Review of
Abney Court
from Rita R (Friend of Resident) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

What an amazing VE Day celebration. The team have gone to so much effort to make this a special event for the residents. The afternoon tea table and the orchard lounge look wonderful. This will bring back so many memories. Well done to the whole team. Once again you've gone over and beyond.

Reply from Hannah Story, Reviews Team at Abney Court

Hi Rita, thank you very much for taking the time to leave us feedback about your experience.At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more

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Review of
Oakfield Croft
from A O (Resident) published on 30 April 2025 Submitted via Postal Card • Report

Overall Experience

Regarding it's food, I have a very plain diet due to irritable bowel so often have to choose sandwiches and salad.

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Care Homes Owned by Care UK in Greater Manchester

Care UK Locations in Greater Manchester (5)

Care UK Reviews in Greater Manchester (433)

Oakfield Croft

Ladybrook Manor

Ladybrook Manor

Riverside

Halecroft Grange

Halecroft Grange

Abney Court

Halecroft Grange

Ladybrook Manor

Ladybrook Manor

Oakfield Croft

Halecroft Grange

Halecroft Grange

Abney Court

Ladybrook Manor

Oakfield Croft

Abney Court

Oakfield Croft

Abney Court

Oakfield Croft

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