Care UK in Greater Manchester | 5 Care Homes

Review of
Oakfield Croft
from Paul C (Son of Resident) published on 18 August 2025

Submitted via Website • Report

Overall Experience

My 97 year old mother with Alzheimer's was admitted to Oakfield at the end of June as a self funded resident. We chose Oakfield after research online and visiting the home. At every stage from first contact, we have had outstanding help and support from every member of the Care Home team with accurate,

honest and transparent information and advice throughout. My mum has been cared for in an exceptionally kind, considerate and personalised manner with dignity at all times and consequently is setting in well. The care home is immaculately clean and well maintained and has a wonderful and evident warm and friendly culture in everything they do. Their communication with family is excellent and the facilities, activities and opportunities at the home for mum are first class. As a family we are completely satisfied and confident that mums best care and wellbeing are continually being maintained by the brilliant staff team at Oakfield Croft.

Reply from Hannah Story, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience.

We're really pleased to hear that she is settling in well and that you've felt supported with clear and honest communication throughout the process. It means a great deal to the whole team to know that our kindness, respect, and personalised approach have made such a positive difference for your mum and your family.

At Oakfield Croft, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review of
Halecroft Grange
from Sharon G (Power of Attorney of Resident) published on 17 July 2025

Submitted via Website • Report

Overall Experience

The staff from the initial contact with a particular staff member, the look around meeting with two staff members, through to everyday contact after move in have been excellent. They are friendly, remember everyone's name (even visitors) and are keen to help. The client has her dog in Halecroft with

her and they are amazing with her too. Can't recommend enough.

Reply from Hannah Story, Reviews Team at Halecroft Grange

Thank you very much for taking the time to leave us feedback about your experience.

We're so pleased to hear that your experience from your first visit through to the day-to-day care has been such a positive one. It's lovely to know the team's friendliness and attention to detail have made a lasting impression, and that your loved one (and her dog!) are both so well supported. Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review of
Halecroft Grange
from Ian H (Friend of Resident) published on 16 July 2025

Submitted via Website • Report

Overall Experience

This home is amazing staff are truly incredible caring and understanding. A particular staff member is so welcoming warm and professional. The assistant manager is kind helpful and always friendly. Every member of staff I have spoken to are so friendly and professional I could only give this home 100

out of 100 amazing place amazing staff

Reply from Hannah Story, Reviews Team at Halecroft Grange

Thank you very much for taking the time to leave us feedback about your experience.

We're delighted to hear how happy you are with the care and support at Halecroft Grange. Your kind words about our team including the assistant manager mean a great deal to us. We're proud to have such a compassionate and professional group of people who go above and beyond every day. At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review of
Abney Court
from E B (Regular Volunteer) published on 25 June 2025

Submitted via Website • Report

Overall Experience

As Deputy Head of the local school in the area, we regularly come to visit the residents with a group of our children and work together on a variety of activities, including reading, making willow wreaths and decorating photo frames!
Our visits are fantastic experiences for all - the children and the

residents love working together and have a great time chatting about things as they complete the activities together.
The friendly staff welcome us every time and always put such effort into planning fun things for the residents to enjoy - we always leave them with smiles on their faces, and smiles are on our faces, too!
We can't wait for our next visit!

Reply from Holly Cole, Reviews Team at Abney Court

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team

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Review of
Ladybrook Manor
from D P (Brother-in-law of Resident) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience

When visiting my wifes brother we have found the staff both helpful and friendly with a positive approach to residents. The bistro offers an informed space and comfortable environment to have a coffee and chat to family with a pleasant ambiance.

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Review of
Oakfield Croft
from Susan S (Niece of Resident) published on 19 June 2025

Submitted via Website • Report

Overall Experience

My auntie has been a resident at Oakfield Croft now for about 18 months. She has dementia and had got to the point where she wasn't safe living alone. The transition into residential care was made much easier due to the professionalism and care of all the staff there. She tells everyone now how lucky

she is to live in such a beautiful place. She enjoys all the activities, the food, her friends and the staff. It's such a relief to know that she is well looked after and happy. (Also the coffee and cakes in the cafe downstairs are fab!)

Reply from Amber Williams, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience. We really appreciate you taking the time to give us feedback! At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Abney Court
from F O (Daughter of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

My Mum has been a resident at Abney Court for 16 months. It was a very difficult decision for her to move in at the time, but the care staff were so caring it made the transition easier than we thought. The activity circular was crucial for Mum as she is enthusiastic to be part of a community to continue

to learn new skills-Thai Chi, French and Yoga have been a huge hit! The Leadership Team is excellent, they are present and approachable, any issues (which are rare) are readily resolved.

Reply from Erminia Anglesea, Reviews Team at Abney Court

Thank you very much for taking the time to leave us feedback about your experience.At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We tailor our activities to the residents' interests. I'm glad that mum is enjoyng them.

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Review of
Oakfield Croft
from Elizabeth D (Wife of Resident) published on 10 June 2025

Submitted via Website • Report

Overall Experience

My husband came into the Home for three weeks Respite care in May. We were welcomed and I think he was made to feel OK even tho' I was leaving him there.
We found the staff very welcoming and friendly and always helpful and smiling.
The entrance was a delightful sitting area where residents & visitors

could get refreshments and enjoy going out into the gardens. The admin staff were also friendly and helpful.
I believe my husband enjoyed and joined in any organised activities encouraged I am sure by the Staff.
Altogether a happy Respite and I would love him to have a further stay at Oakcroft

Reply from Amber Williams, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience.At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and look forward to another stay!

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Review of
Abney Court
from Rita R (Friend of Resident) published on 23 May 2025

Submitted via Postal Card • Report

Overall Experience

What an amazing VE Day celebration. The team have gone to so much effort to make this a special event for the residents. The afternoon tea table and the orchard lounge look wonderful. This will bring back so many memories. Well done to the whole team. Once again you've gone over and beyond.

Reply from Hannah Story, Reviews Team at Abney Court

Hi Rita, thank you very much for taking the time to leave us feedback about your experience.At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review of
Oakfield Croft
from A O (Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience

Regarding it's food, I have a very plain diet due to irritable bowel so often have to choose sandwiches and salad.

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Review of
Oakfield Croft
from M M (Daughter of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience

Making the decision to place Dad in a care home was very difficult but having visited Oakfield Croft and meeting some of the staff beforehand reassured us this was the right home for him.
The staff are very warm and welcoming not just with Dad but with all of his family too.
He is well cared for,

food menu is very good, he has a lovely room and the communal areas are very comfortable.

Reply from Hannah Story, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience.It means a lot to know that your dad feels well cared for and that you and your family feel welcome and supported. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review of
Oakfield Croft
from Pete T (Son of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

My mum has recently been taken into Oakfield Care Home, the staff have been brilliant with her helping her settle in they are polite professional and caring, the building is lovely and modern, rooms are well maintained food is excellent, considering how upsetting it can can be moving a loved

one into care they have been brilliant, too many brilliant staff to list.

Reply from Hannah Story, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience.Were so pleased to hear that our team at Oakfield Care Home has helped make the transition smoother for your mum. At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks the Care UK team

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Review of
Halecroft Grange
from John G (Son of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience

Thank you. Moving mum to Halecroft has been a revelation. An amazing environment with the most kind and attentive staff. As a concerned family looking for a safe and happy environment for a parent who had been through a pretty miserable 13 months we could not be happier. Mum is in the best possible

environment to support her in old age. From the spotless rooms and common areas through to the gardens, library and the car park Halecroft is a new home that any family would be proud of. We are greeted by name on every occasion. Mum loves the company of others, the trips out and the food in the bistro.

A special thanks to the customer relations manager for his exceptional customer service and care. The floor manager was brilliant in getting mum settled and managing a difficult transition into her new environment and making sure all the necessary support was in place. All the carers on the first floor have been exceptional. Everyone on the front desk greets you with a smile and genuine hello. A superb well lead team.

Reply from Hannah Story, Reviews Team at Halecroft Grange

Thank you very much for taking the time to leave us feedback about your experience.At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We're especially pleased that she's enjoying the company, outings, and bistro meals. Your appreciation means a lot to us, and we'll be sure to pass your kind words on to the whole team. Many thanks the Care UK team

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Review of
Halecroft Grange
from John D (Son of Resident) published on 21 March 2025

Submitted via Website • Report

Overall Experience

Mum has been a resident at Halecroft Grange since August 2023 initially to be with dad who was discharged from hospital into care with mobility and mental capacity issues but sadly passed away in early 2024. Initially mum considered her stay to be temporary, just to be with dad at his end. However,

through the devotion, professionalism, kindness and caring nature of the wonderful staff and management I am delighted to say that mum has come to fully embrace all that Halecroft Grange has to offer, has made many friends amongst the residents and is now proud to call it "her home".

If there is anything I wish to discuss I very much appreciate the open door policy, willingness to listen and determination to promptly resolve any issue. Nothing is too much trouble.

My overall experience with the home remains outstanding and I have no concerns for the safety, wellbeing and security of mum. At first sight the home may appear expensive but in my my view it represents very good value indeed.

Reply from Shahvez Tauqir, Reviews Team at Halecroft Grange

Thank you very much for taking the time to leave us feedback about your experience.At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team

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Review of
Halecroft Grange
from Susan F (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience

From the outset the quality and professionalism of each and every member of the staff is exemplary. Each individual knows their role and responsibilities which they undertake at the highest level, and the focus at Halecroft for everyone are their clients and their families. From the moment you step

inside you know it is a very special place. It is immaculately clean, the residents are all happy and settled and really embrace all that is on offer to them. The wraparound care and support is just as it should be and exactly what you want for your loved one. The food is carefully planned and is plentiful and nutritious to ensure the health and wellbeing of the community. We know mum is happy and safe and all her individual needs are met, which in turn gives us total peace of mind. An amazing team doing an amazing job! Thank you!

Reply from Holly Cole, Reviews Team at Halecroft Grange

Thank you very much for taking the time to leave us feedback about your experience.At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time for leaving us a review and your wonderful words, Many thanks the Care UK team.

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Review of
Halecroft Grange
from Nat P (Daughter of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience

My mum wanted to try respite in a care home, and after looking at a couple of homes, Halecroft stood out. The staff were very welcoming and assisted in making my mum comfortable which was very helpful as my mum was quite anxious about the experience. There was truly individualistic care offered by all

the staff. The food had not been particularly appetising initially, however, this had already been recognised, and a new chef started whilst she was there. The food quality was excellent following this.

There were staff available when needed, and the home was warm, clean and comfortable. There were a variety of activities on offer, but my mum also liked that she could pick and choose activities of her choosing and have the flexibility of food in her room if she wasn't feeling well. I was very impressed with the communication from the staff, particularly the new customer relations manager in helping me navigate the introduction to care and also in managing my mum's anxieties.

Reply from Holly Cole, Reviews Team at Halecroft Grange

Thank you very much for taking the time to leave us feedback about your experience.At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team.

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Review of
Halecroft Grange
from Gail B (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

Christmas at Halecroft Grange was fantastic, everyone made such an effort to give the residents the best time. From the huge tree in reception to the decorations, the daily activities and the vast amounts of food. To name but a few, mum attended quizzes, parties, choirs, had singing around the piano

and went to the market stalls set up in reception.
It's so lovely to see mum living her best life and surrounded by lovely people, she has a better social life than me! I wouldn't want it any other way. Thanks to all.

Reply from Holly Cole, Reviews Team at Halecroft Grange

Thank you very much for taking the time to leave us feedback about your experience.At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time and kind words, Many thanks the Care UK team.

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Review of
Abney Court
from H H (Sister of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

The exact amount of medication was handed in on arrival. At the end of the stay unused medication was handed back showing that on a number of days the medication was not administered. Both eye drops and blood thinners. His left foot was very swollen and our attention on pick up was not drawn to this.

Reply from Samantha Debenham, Reviews Team at Abney Court

Thank you for taking the time to leave feedback for Abney Court. I am very sorry to read of your experience at Abney Court. We would like to have the opportunity to investigate this further. Please can I ask you to contact the Compliments and Complaints Team on complimentsandcomplaints@careuk.com. Best wishes.

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Review of
Abney Court
from Roger F (Son of Resident) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience

My dad arrived at Abney Court in November after multiple visits to the hospital. The move went well with management and care staff making this possible. Any queries or issues have been addressed and the care staff have approached me and my sisters to notify us of any concerns they have had with my dad's

care.

Reply from Hannah Story, Reviews Team at Abney Court

Hi thank you very much for taking the time to leave us feedback about your experience. We're pleased to hear that your dad's move to Abney Court went smoothly and that our team has been supportive throughout. At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review of
Abney Court
from Maureen B (Wife of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience

The home is beautiful and the staff are caring and compassionate. Everywhere is spotless and safety is excellent. The food looked and smelled wonderful. Certainly, this is a wonderful home.

Reply from Erminia Anglesea, Reviews Team at Abney Court

Hi Maureen. Thank you very much for taking the time to leave us feedback about your experience at Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Kind Regards.

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Care Homes Owned by Care UK in Greater Manchester

Care UK Locations in Greater Manchester (5)

Care UK Reviews in Greater Manchester (423)

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