Care UK in Greater Manchester | 5 Care Homes

Review of
Abney Court
from L W (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Mum has happily settled into her new home thanks to the kindness, patience and support of all the staff at Abney Court. Mum enjoys the activities, particularly the exercise classes. The lifestyle team make sure mum knows what is happening and can get involved. Lisa from the team will take mum for a

walk when the weather is fine - she enjoys that. I visit regularly and always feel welcome. The staff on the Gladstone Suite know mum well and are very kind. Mum said to me the other day 'I'm so glad we found this place, its very good'/ I'm glad too, mum is so well cared for, and happy here.

Reply from Erminia Anglesea, Reviews Team at Abney CourtThank you so much for your feedback. I'm glad to hear that mum has settled at Abney Court and she is enjoying her time here with us.

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Review of
Halecroft Grange
from Sarah H (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

Two words care and caring they mean very different things. The Halecroft team deliver both in abundance. We are so grateful for not just the level of care you offer but how caring you are in its delivery. Your practise is outstanding. My mother is so grateful
For everything you're doing for her husband

my father at this time. You administer everything with compassion and good grace, giving my father the dignity he deserves at this stage of his life. We the children are also very grateful at how caring and supportive you are to my mother Gabrielle everytime she visits. Both mum and John are firefly independent living unaided until this year as John turned 90 and my mother 88. We hold you in admiration and know if there is a time when my mother needs such care only Halecroft will be good enough! Thank you for being you at our time of need.

Reply from Shahvez Tauqir, Reviews Team at Halecroft GrangeHi Sarah.

Thank you very much for taking the time to leave us feedback about your experience.

At Halecroft Grange we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

All of you are part of the family here at Halecroft and we're lucky to have you here with us!

Thank you for your kind words, we will share your words with the staff and we're sure they will be so pleased to hear this.

Looking forward to seeing you all soon

Many thanks the Care UK team

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Review of
Ladybrook Manor
from Fred R (Son of Resident) published on 9 January 2026 Submitted via Website • Report

Overall Experience

My husband I spent a considerable period of time researching and visiting homes to create a shortlist for my father. We loved Ladybrook Manor right from our first visit, it was warm and friendly and the food was good. To us it was head and shoulders above the alternatives that we had found, we were

very glad when my father agreed.
More than a year (and two Christmases later) we are still very glad that he is in Ladybrook Manor. The care is very good, there are plenty of activities to keep him entertained and the food is good (he has put on weight in a good way). My favourite part is their coffee area, every time I visit we get a cuppa there, it's a lovely place to sit and be sociable (but completely separate from the lounge with residents watching TV). Also there is often some baked goods from the kitchen to be had in the afternoon.
Would highly recommend.

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Review of
Ladybrook Manor
from J R (Daughter of Resident) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

Staff are helpful and caring and are willing to spend time with mum. The home is always welcoming when you visit and clean and tidy.
The only slight issue was with washing and clothes being mixed up.

Reply from Samantha Debenham, Reviews Team at Ladybrook ManorThank you for sharing your feedback regarding Ladybrook Manor. Your kind words about our staff and our home will be greatly appreciated by the team as they continue to work extremely hard to provide the best quality care to all at Ladybrook Manor.
I am sorry to hear of your concerns regarding the laundry. Please be assured that these have been passed to the Home Manager and Regional Director for review. They have an open-door policy and would be happy to discuss these concerns further should you wish.
Once again, thank you for sharing your feedback regarding Ladybrook Manor. Your input is invaluable to us.

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Review of
Abney Court
from Vivien G (Sister of Resident) published on 23 December 2025 Submitted via Postal Card • Report

Overall Experience

I have been very impressed by all the staff, they seem to have a very happy environment, which to my mind can only enhance the quality of care given to the residents. I like also the many activities that are on offer to all the residents. I cannot really say anything else because I really, really rate

Abney Hall, may you continue for years to come.

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Review of
Oakfield Croft
from M R (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

Our experience of Oakfield Croft was excellent on all levels. Mum has a fantastic stay for two weeks. I had already heard three separate word of mouth recommendations before her stay. All staff were friendly and professional. Mum found the food to be fancy restaurant standard and appreciated being gently

reminded about meal times. Mum really loved all the activities too, and we were overall very impressed with the wide range of activities on offer.

Reply from Amber Williams, Reviews Team at Oakfield CroftThank you so much for your kind and thoughtful words. It means a great deal to our entire team to know that your mum enjoyed her time with us and had been so pleased with our services! We were truly privileged to care for her and hope that we can see her again in the future! Thank you for your time, and we look forward to hearing from you in the future. Many thanks - the Care UK team

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Review of
Ladybrook Manor
from G G (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

In the eighteen months my mum has been in Ladybrook Manor I have always found all staff to be very friendly and caring both to the resident and family members.
The atmosphere in the home is bright and cheerful and it feels very welcoming.

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Review of
Ladybrook Manor
from P H (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

My Mum is very happy at the home. She is very well cared for. The facilities are exceptional. The majority of the reception staff know me by name and are always welcoming. The carers and managers are always welcoming, polite and helpful. It is lovely to see all the staff speaking not only to my Mum

by name but to the other residents. It shows such care and attention to each individual. My only criticism is that the home does not seem to have an effective system for tracking clothes and belongings of residents that have gone missing, despite being labelled.

Reply from Samantha Debenham, Reviews Team at Ladybrook ManorThank you for sharing your thoughts regarding Ladybrook Manor.

We are incredibly pleased to hear that your mum is happy and well cared for, and that you’ve found our staff to be welcoming, polite, and attentive. It’s wonderful to know that the friendly, personal approach of our team is making a positive difference.

We acknowledge your concerns regarding clothing and belongings. We understand how frustrating it can be when items go missing. We are continuously reviewing our laundry and labelling processes to ensure that residents’ personal items can be tracked more effectively. We appreciate you taking the time to bring this to our attention.

Please be assured that the Home Manager is always glad to address any concerns directly in order to provide a swift resolution. Alternatively, you can contact us via complimentsandcomplaints@careuk.com if you wish.

Once again, thank you for sharing your feedback regarding Ladybrook Manor. Your input is invaluable to us and helps us continue to improve the care and comfort we provide for all residents.

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Review of
Riverside
from David R (Son of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

I cannot recommend Riverside enough for the love care compassion and commitment to our Dad who is currently residing there .The staff are amazing and so is the management and nothing is too much trouble for any of them .Queries are always answered fully and also medical issues addressed and sorted immediately.
Helen

and Shirley are our go to staff and are extremely knowledgeable and fully transparent re Dad and his daily behaviour eating and mobility.
If I could give this home 10 stars I would as Dad being there has given us much peace of mind knowing he is being so well looked after which is important especially with his Dementia.
Also I have had experience of other care homes and none have come close to this one.
Thankyou to everyone from all the family for your unwavering commitment to Dad

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Review of
Halecroft Grange
from G N (Husband of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

My wife spent 6 weeks in restbite care and the attention to care and well being could not have been better .the staff were wonderful
Did not know what to expect for my wife's needs but it turned out better than i could have asked for

Reply from Shahvez Tauqir, Reviews Team at Halecroft GrangeDear Mr N, thank you very much for taking the time to leave us feedback about your experience.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We thoroughly enjoyed looking after your wife, she was an absolute pleasure to be around and we can't wait to see her again soon!
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team

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Review of
Halecroft Grange
from Fiona H (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

Halecroft Grange proved to be an excellent choice for a two month respite period for my mother. The manager, Shahvez, went out of his way to accommodate her wishes regarding a suitable room and the staff are delightful, discreet and attentive . Meals are plentiful with the option to have a tea time

sandwich in the room when preferred . Cleanliness is excellent and a very calm and friendly atmosphere prevails.

Reply from Shahvez Tauqir, Reviews Team at Halecroft GrangeFiona, thank you very much for taking the time to leave us feedback about your experience. Mum is a lovely lady and we were very lucky to have her with us!
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team

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Review of
Abney Court
from Keith C (Friend of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

My friend and neighbour became a resident in January 2025 following a number of falls and injuries at home. She feels very happy and safe here and I have observed the high standards of care provided by everyone. Thank you.

Reply from Holly Cole, Reviews Team at Abney CourtHi Keith, thank you very much for taking the time to leave us feedback about your experience.

At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you for your time,

Many thanks the Care UK team

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Review of
Halecroft Grange
from Louise S (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report

Overall Experience

We had a wholly positive experience which due our contact with Shahvez was both informative and reassuring. He was an excellent representative of Hale Croft and we were incredibly impressed with the facility which is first class. Shahvez struck exactly the right balance at a difficult time so five

stars to him.

Reply from Shahvez Tauqir, Reviews Team at Halecroft GrangeThank you very much for taking the time to leave us feedback about your experience.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team

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Review of
Ladybrook Manor
from S T (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

I am extremely pleased with Ladybrook manor as a 'home' for my mum. The staff are always pleasant and helpful and nothing is too much trouble. They all make my mum feel valued and part of the community in the home . The staff have always kept us informed of any medical issues / concerns / general information,

and are always quick to respond to any
phone calls , messages or emails . My mum is always greeted with a smile and / or a positive comment . Staff are quick to assess my mum's mood / needs at all times . We are able to ring up at anytime with a question , a reminder for my mum or to pass on information, and are confident that it will help dealt with as soon as is possible .

Reply from Holly Cole, Reviews Team at Ladybrook ManorHi S T, thank you very much for taking the time to leave us feedback about your experience.
At Ladybrook Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time,
Many thanks the Care UK team

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Review of
Ladybrook Manor
from Brian S (Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

This is a personal complaint.
Prior to lunch on 12 August 2025 I was waiting at a space of the long corridor to be in time for my lunch. I came up behind a fellow guest, pushing his self, pushing his trolley. I called out that I was attempting to pass on his right as shown level on his R.H. since he

shouted out causing me to jump instantly. This left me dizzy. When I reached the dining room I was quite faint. I called out fortunately one of the members of staff chatting to a lady member it took a lot of minutes to get a response despite explaining I was going to pass out. I spent the afternoon resting and had little or no food.

Reply from Samantha Debenham, Reviews Team at Ladybrook ManorThank you for bringing this to our attention. We are truly sorry to hear about your recent experience and the distress it caused. At Ladybrook Manor, the safety and well-being of the residents are our highest priority. We take your concerns seriously and have reviewed our procedures to ensure all residents receive prompt and attentive care, especially if they feel unwell. The team is committed to providing a supportive and caring environment at all times. If you would like to discuss this matter further or need additional support, please feel free to reach out to our management team directly. Thank you again for your feedback.

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Review of
Oakfield Croft
from Paul C (Son of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

My 97 year old mother with Alzheimer's was admitted to Oakfield at the end of June as a self funded resident. We chose Oakfield after research online and visiting the home. At every stage from first contact, we have had outstanding help and support from every member of the Care Home team with accurate,

honest and transparent information and advice throughout. My mum has been cared for in an exceptionally kind, considerate and personalised manner with dignity at all times and consequently is setting in well. The care home is immaculately clean and well maintained and has a wonderful and evident warm and friendly culture in everything they do. Their communication with family is excellent and the facilities, activities and opportunities at the home for mum are first class. As a family we are completely satisfied and confident that mums best care and wellbeing are continually being maintained by the brilliant staff team at Oakfield Croft.

Reply from Hannah Story, Reviews Team at Oakfield CroftThank you very much for taking the time to leave us feedback about your experience.

We're really pleased to hear that she is settling in well and that you've felt supported with clear and honest communication throughout the process. It means a great deal to the whole team to know that our kindness, respect, and personalised approach have made such a positive difference for your mum and your family.

At Oakfield Croft, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review of
Halecroft Grange
from Sharon G (Power of Attorney of Resident) published on 17 July 2025 Submitted via Website • Report

Overall Experience

The staff from the initial contact with a particular staff member, the look around meeting with two staff members, through to everyday contact after move in have been excellent. They are friendly, remember everyone's name (even visitors) and are keen to help. The client has her dog in Halecroft with

her and they are amazing with her too. Can't recommend enough.

Reply from Hannah Story, Reviews Team at Halecroft GrangeThank you very much for taking the time to leave us feedback about your experience.

We're so pleased to hear that your experience from your first visit through to the day-to-day care has been such a positive one. It's lovely to know the team's friendliness and attention to detail have made a lasting impression, and that your loved one (and her dog!) are both so well supported. Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review of
Halecroft Grange
from Ian H (Friend of Resident) published on 16 July 2025 Submitted via Website • Report

Overall Experience

This home is amazing staff are truly incredible caring and understanding. A particular staff member is so welcoming warm and professional. The assistant manager is kind helpful and always friendly. Every member of staff I have spoken to are so friendly and professional I could only give this home 100

out of 100 amazing place amazing staff

Reply from Hannah Story, Reviews Team at Halecroft GrangeThank you very much for taking the time to leave us feedback about your experience.

We're delighted to hear how happy you are with the care and support at Halecroft Grange. Your kind words about our team including the assistant manager mean a great deal to us. We're proud to have such a compassionate and professional group of people who go above and beyond every day. At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review of
Abney Court
from E B (Regular Volunteer) published on 25 June 2025 Submitted via Website • Report

Overall Experience

As Deputy Head of the local school in the area, we regularly come to visit the residents with a group of our children and work together on a variety of activities, including reading, making willow wreaths and decorating photo frames!
Our visits are fantastic experiences for all - the children and the

residents love working together and have a great time chatting about things as they complete the activities together.
The friendly staff welcome us every time and always put such effort into planning fun things for the residents to enjoy - we always leave them with smiles on their faces, and smiles are on our faces, too!
We can't wait for our next visit!

Reply from Holly Cole, Reviews Team at Abney CourtHi, thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team

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Review of
Ladybrook Manor
from D P (Brother-in-law of Resident) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

When visiting my wifes brother we have found the staff both helpful and friendly with a positive approach to residents. The bistro offers an informed space and comfortable environment to have a coffee and chat to family with a pleasant ambiance.

Reply from John Harrison, Reviews Team at Ladybrook ManorHi ) thank you very much for taking the time to leave us feedback about your experience.
At Ladybrook Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us any further specific feedback, please use the form on the feedback page of the Care UK website.
Thank you for your time, and we look forward to hearing from you.
Many thanks Sue and the Ladybrook Manor Team

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Care Homes Owned by Care UK in Greater Manchester

Care UK Locations in Greater Manchester (5)

Care UK Reviews in Greater Manchester (438)

Abney Court

Halecroft Grange

Ladybrook Manor

Ladybrook Manor

Abney Court

Oakfield Croft

Ladybrook Manor

Ladybrook Manor

Riverside

Halecroft Grange

Halecroft Grange

Abney Court

Halecroft Grange

Ladybrook Manor

Ladybrook Manor

Oakfield Croft

Halecroft Grange

Halecroft Grange

Abney Court

Ladybrook Manor

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