Care UK in Cheshire | 6 Care Homes

Review of
Hollins Park
from Hilary M (Wife of Resident) published on 8 December 2025 Submitted via Website • Report

Overall Experience

Very pleased he is in this home.I wouldn't wish hiII m to be anywhere else.
All the family are made to feel at home and offered a drink.I visit daily and am always made to feel welcome at all times day or night. I am not made to feel in the way if I stay overnight when he is ill.
The nurses are also

available to speak to if reassurance is required as is the manager and deputy.
The change of management has been seamless. Jas caring personality and previous experience is an asset in her new roll.

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Review of
Long Stone Manor
from J T (Wife of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

When my husband, who has Alzheimer's, came here at the beginning of August he was made so welcome. He settled in quite quickly and never asks to come home with me. He loves his room and the food and the staff and is always contented when I visit. I feel a great sense of relief that he is so well cared

for and I can just enjoy visiting him. This is his home now and I love it too.

Reply from Andrea Dunlop, Reviews Team at Long Stone Manor

Hello, thank you very much for taking the time to leave us feedback about your experience.
We take great pride in delivering high quality care and facilities for our residents and are so pleased to…read more

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Review of
Hollins Park
from L K (Wife of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Jasmine, Rob and their great team at Hollins Park are welcoming, friendly and helpful. Jasmine or Rob are on hand to discuss any concerns or to have a chat. My husband is well cared for and treated with kindness and respect as an individual. Staff are on hand to help with any queries and actively

seek to make life as comfortable as they can for him. Thank you.

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Review of
Pinetum
from Jo W (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

Mum was admitted to Pinetum Chester for rehab after breaking her hip and spent over 3 months there.
The quality of the professional & friendly staff at all levels ensure residents are extremely well looked after. From the beginning Mum was treated with great care, respect and dignity helping her

settle in so much she was reluctant to leave! This friendliness is also extended to the regular family visitors which was so nice.
Mum also enjoyed the light and airy lounge areas where we were able to relax with her when visiting.
From a family point of view we were delighted that Mum was well looked after. She felt safe, happy, well fed and content and that was so reassuring to us .
A small negative is the lack of en-suite facilities though this wasn't an issue for my Mum.
Thankyou to the whole Pinetum team - you have been excellent. Highly recommend.

Reply from Samantha Debenham, Reviews Team at Pinetum

Thank you for sharing your thoughts regarding Pinetum. Your kind and thoughtful words about our home and staff are immensely appreciated and we are incredibly pleased to hear that yourself and your…read more

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Review of
Long Stone Manor
from Catherine S (Daughter of Resident) published on 28 November 2025 Submitted via Website • Report

Overall Experience

Longstone Manor is fantastic! The staff are friendly and kind and nothing is ever too much trouble.
The cleanliness of the home is excellent and maintained to the highest standards.
The events for the residents are fabulous! There is so much for them to do both inside and outside the home - if they

choose to partake in the activities.
As a regular visitor - I am always welcomed and made to feel quite special. The different rooms to sit in with your family member / friend are just lovely. If we want drinks, cakes, fruit - it is all there to help yourself. We often sit in the cinema and watch a film together while chatting or sometimes play cards in the cafe. It is a wonderful environment for all. Thank you to all the staff who have made this process as seamless and stress free as possible for us. You are all amazing.

Reply from Andrea Dunlop, Reviews Team at Long Stone Manor

Hello Catherine, thank you very much for taking the time to leave us feedback about your experience.
We are delighted to hear that the whole team provide excellent service and sincerely thank you for…read more

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Review of
Hollins Park
from S H (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

The Manager Jasmine runs a superbly led team of staff and carers.
My Mum receives wonderful care and is very content, which is so very important.
Everyone is always so pleasant, patient and supportive
Thank you!!!!!!

Reply from Sandra Mason, Reviews Team at Hollins Park

Hi S H, thank you very much for taking the time to leave us feedback about your experience.
At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more

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Review of
Station House
from John M (Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

I moved from another care home, and I am settled here and would not like to live anywhere else. Staff are very helpful and help to plan things for me to go out. I enjoy the activities in the home and enjoy having a brew with the staff at night.

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Review of
Hollins Park
from Lynn M (Wife of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

My husband has been in this care home for 8 months and he's been really well cared for. He has Dementia and Cancer and all the staff are lovely and caring. There's a wonderful atmosphere, plenty of really good activities and the Management staff Jasmine & Rob are more than doing a good job. Their
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is always open for you to discuss anything you might be worried about. I can't say enough good things about it. They say treat it like your home and we do so a big thank you to you all

Reply from Sandra Mason, Reviews Team at Hollins Park

Hi Lynn M, thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more

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Review of
Hollins Park
from S S (Wife of Resident) published on 10 November 2025 Submitted via Website • Report

Overall Experience

I have been a relative for many months, things have changed after the previous manager left. She was on top of things and standards have slipped. I'm sure they will improve again but I what the best for my loved one.
Staff are busy but always helpful, the language barrier can affect my husband at times

but the staff do work hard.
I do feel that it isn't the same home, the family feel has gone but it is early days with the new manger, I just hope for me and my husband it improves

Reply from Samantha Debenham, Reviews Team at Hollins Park

Thank you for sharing your thoughts regarding Hollins Park. We are sorry if this has been your experience.

We acknowledge your comments regarding the change in management in our home. We have…read more

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Review of
Long Stone Manor
from Mark L (Respite Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

I chose Long Stone Manor for my respite recovery following hip replacement surgery.
My decision was based on the facilities provided, notably private patio area per room & communal café & bar.
They are also able to arrange for private physio sessions, along side weekly physio classes provided on site.
The

staff are delightful, always prepared to go the extra mile to ensure the level of care & comfort.
The food is excellent, offering a varied & diverse menu, together with traditional dishes, such as fish & chips on Fridays!
Everything was taken care of, giving me the opportunity to focus on my recovery, putting me in an excellent position to cope with returning home.
Absolutely three weeks well spent!

Reply from Andrea Dunlop, Reviews Team at Long Stone Manor

Hello Mark, thank you very much for taking the time to leave us feedback about your experience.
At Long Stone Manor Care Home - Care UK we take great pride in delivering high quality care and…read more

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Review of
Cranford Grange
from A S (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

Lovely airy decoration in communal areas. More like a hotel than a care home. Staff are long serving and really caring and helpful. Food was great - just have to be wary that you may not want to stop tasting all the different things on offer!

Reply from Dawn Williams, Reviews Team at Cranford Grange

Thank you so much for sharing such kind comments, and very true its very easy to put on a few kilos here. Thank you from all The Team at Cranford Grange.

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Review of
Hollins Park
from Elizabeth R (Daughter of Resident) published on 23 October 2025 Submitted via Website • Report

Overall Experience

Excellent home. Really kind and supportive. Good at handling complex dementia cases. They have been fantastic at coping with my father's more difficult days. Very good at involving the family. You always feel very welcome.

Reply from Sandra Mason, Reviews Team at Hollins Park

Elizabeth (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we…read more

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Review of
Hollins Park
from David C (Son of Resident) published on 10 October 2025 Submitted via Website • Report

Overall Experience

Mums been at the Hollins Park a few years now and weve always found mum to be happy and verycontent. She settled in well and her care has been fantastic.
Theres plenty going on and we're well informed as to mums care.
Many thanks to all the team at Hollins Park for making mum and us very welcome.
Dave.

Reply from Sandra Mason, Reviews Team at Hollins Park

David, thank you very much for taking the time to leave us feedback about your experience.
At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more

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Review of
Cranford Grange
from K M (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

Drove up for the day to visit mum.
Just had a lovely lunch with mum, absolutely full after a three course meal!
Everyone was very happy to accommodate me after a long drive.
The lovely staff were kept busy making sure everyone ate something.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Thank you very much for taking the time to leave us feedback about your dining experience. We are very pleased to hear that your experience with us has been a positive one and look forward to…read more

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Review of
Pinetum
from Vincent P (Son of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

My late mother in law was admitted for end of life care from the Countess of Chester hospital. During her very short stay there she received very loving and respectful care despite being unconcious most of the short time she was there. The staff were very loving, they held her hand and stroked her hair

and spoke gently to her, ensuring her comfort at all times. I'm sure she was aware of their kindness. The staff were very compassionate to the family demonstating high levels of empathy at all times. On her final night we stayed through the night and the staff kindly provided with hot drinks and sandwiches. All things considered my late mother in law had excellent, loving and compassionate end of life care.

Reply from Holly Cole, Reviews Team at Pinetum

Hi Vincent, thank you very much for taking the time to leave us feedback about your experience.

At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more

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Review of
Long Stone Manor
from Martin W (Son of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

My father recently stayed at Long Stone Manor for a two week respite break, and I can't recommend it highly enough. The staff, food and activities were excellent, and he thoroughly enjoyed his time there. When he and/or his partner need another break, I won't hesitate in using Long Stone Manor again.

Reply from Andrea Dunlop, Reviews Team at Long Stone Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Long Stone Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more

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Review of
Long Stone Manor
from A W (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

Mum had a fantastic stay at Longstone Manor convalescing from a hip replacement operation in June 2025. The quality of care, environment, food and the friendliness of the team made Mum feel at home immediately and helped her to regain her confidence quickly after the operation.

Reply from Hannah Story, Reviews Team at Long Stone Manor

Hi, thank you very much for taking the time to leave us feedback about your experience.
We're delighted to hear that your mum felt at home so quickly at Longstone Manor and that our team, food, and…read more

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Review of
Long Stone Manor
from Janice S (Wife of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

The care my husband has received is outstanding. It's just like a big happy family. I have also been friendship and care whilst visiting.
There was always something happening to keep him occupied.
The accommodation is first rate and I really can't fault anything.

Reply from Andrea Dunlop, Reviews Team at Long Stone Manor

Hello, Thank you very much for taking the time to leave us feedback about your experience. We are delighted to hear that the whole team provide excellent, friendly service. Thank you again for…read more

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Review of
Cranford Grange
from Jane M (Daughter of Resident) published on 16 August 2025 Submitted via Website • Report

Overall Experience

The admissions manager and her team were extremely helpful and did everything they could to ensure my Dad was safe and comfortable during his stay at Cranford.
The admissions manager in particular went out of her way in helping both my Dad and myself.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Hi Jane thank you very much for taking the time to leave us feedback about your experience. Your comments are truly very kind and thank you for sharing your experience at Cranford Grange.

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Review of
Pinetum
from T C (Friend of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

The staff are really great, friendly, well trained and caring. Although facilities are limited (shared bathrooms, small rooms) the place is clean and welcoming at all times. Our friend is very well cared for, but it would be good if we were able to phone her for a chat, as she feels a bit cut off. All

in all, a nice place to convalesce.

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Care Homes Owned by Care UK in Cheshire

Care UK Locations in Cheshire (6)

Care UK Reviews in Cheshire (323)

Hollins Park

Long Stone Manor

Hollins Park

Pinetum

Long Stone Manor

Hollins Park

Station House

Hollins Park

Hollins Park

Long Stone Manor

Cranford Grange

Hollins Park

Hollins Park

Cranford Grange

Pinetum

Long Stone Manor

Long Stone Manor

Long Stone Manor

Cranford Grange

Pinetum

Awards / Recognitions (134)

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