Care UK in Cheshire | 6 Care Homes

Review of
Cranford Grange
from A M (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report

Overall Experience

There were excellent birthday celebrations for my mother's birthday, With cake photos banners birthday songs. My Mother is receiving excellent care all round. The standard of cleanliness in the home is second to none. The staff are all very kind and caring.

Reply from Dawn Williams, Reviews Team at Cranford GrangeIt was our pleasure to celebrate your mothers birthday, we are pleased she enjoyed the day. Thank you also for your kind comments about Cranford Grange, we take great pride in delivering high quality care and facilities for residents and we're truly grateful for your feedback.

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Review of
Hollins Park
from F W (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

My mum was a resident at Hollins Park for 2 and a half years. She had lived in 2 care homes previously but had to move as her dementia progressed. From the moment Sandra showed us around we felt welcome. Mum was always treated with respect and dignity, and the staff knew how best to handle her if she

became angry or distressed. I had complete confidence in Jasmine and all of the staff, and I was always kept well informed of any changes of medication or changes in Mum's condition.The nurses are wonderful and I have no hesitation in recommending this care home.

Reply from Sandra Mason, Reviews Team at Hollins ParkThank you very much for taking the time to leave us feedback about your experience.

At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

It was a pleasure to take care of your mum and we always feel it is a partnership with the family. Your visits with your mum and little chats with the staff were reassuring and uplifting.

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Review of
Long Stone Manor
from F C (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

My father received respite care for a 4 month period at Long Stone Manot. He was welcomed and treated with the utmost kindness & respect by all the staff. My father was very fond of & speaks very highly of the nursing team who cared for him during his stay. He enjoyed the chats he had with the staff,

especially the football banter! All the staff we encountered during his stay, from the management team to the nursing team were professional & empathetic, ensuring any concerns my father raised were addressed and his clinical needs met. Unfortunately, during his stay, my father sustained a mechanical fall which resulted in him being admitted to hospital for a couple of nights. The staff acted promptly & kept me updated re. his transfer to hospital and his overall condition. On his return to the residential home, the staff implemented a number of measures to further reduce his risk of falls. I cannot fault the care my father received and I have no hesitation in recommending this facility

Reply from Andrea Dunlop, Reviews Team at Long Stone ManorHello, thank you very much for taking the time to leave us feedback about your experience.
At Long Stone Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Pinetum
from Neil S (Son of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

I have no words but great words. The staff and facilities are amazing. I could not wish for a better place or better more caring people than Pinetum. The staff have so much love, care, compassions and humour.

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Review of
Deewater Grange
from Anne D (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

I wish to thank Deewater Grange for the excellent way they managed the situation while I was abroad over the Christmas period, when my Mum who has dementia, cut her head, needing to go to hospital for observation etc.
I would give Deewater Grange 10/10!
As a relative it was very reassuring to know

that Mum was so well cared for - Mum had the very best of care at Deewater Grange for which I am most grateful.

Reply from Elizabeth Wilson-Lamb, Reviews Team at Deewater GrangeThank you very much for taking the time to leave such a thoughtful review. We’re really pleased we were able to support your mum during what must have been a worrying time, especially while you were abroad. Your kind words mean a great deal to the whole team, and we’re grateful for your trust and appreciation.

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Review of
Cranford Grange
from S H (Niece of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

Dawn was amazing at finding a room for my aunt to move into following a long stay in a local hospital the staff are so helpful and polite. The accommodation is of high-quality and has just had a full refurbishment. Thank you to Dawn and the team for all your support.

Reply from Dawn Williams, Reviews Team at Cranford GrangeIt's truly our pleasure, and thank you very much for your kind words. Reviews mean such a lot to us all at Cranford Grange, and others looking for care for their loved ones, so thank you for taking the time to leave such a positive review, and we wish your Aunt a speedy recovery.

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Review of
Cranford Grange
from P H (Son of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

My Father came to Cranford Grange for respite care after a fall. He was not great when he arrived but due to the amazing staff at Cranford Grange he has recovered well and was ready to return home. All the staff from Nurses, Carers, Admin staff and Housekeepers were exceptional and I would highly recommend

Cranford Grange.
Thanks to you all

Reply from Dawn Williams, Reviews Team at Cranford GrangeThank you for sharing your thoughts about the respite care received. We are so pleased your father recovered and was able to return home, we wish him well. Thank you for your kind comments they are very much appreciated from everyone at Cranford Grange.

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Review of
Cranford Grange
from S C (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

We cannot speak highly enough of the care provided at this home. From the very beginning, staff have shown exceptional kindness, professionalism and genuine compassion. Care is delivered with dignity and respect, and it's clear that residents are truly known as individuals rather than just being part

of a routine.
Communication with families has been excellent, giving us reassurance and confidence that our loved one is safe, comfortable and well cared for. The environment is welcoming, clean and calm, and there is a real sense of warmth throughout the home.
The dedication of the staff makes an enormous difference, and we are extremely grateful for the consistently high standard of care. We would wholeheartedly recommend this care home to anyone seeking outstanding, person-centred care.

Reply from Dawn Williams, Reviews Team at Cranford GrangeThank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to read your kind comments which are truly appreciated. Thank you it means a tremendous amount to the team, and its our pleasure to care for each and every resident, and comments like these have truly made the team smile with pride. Thank you.

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Review of
Deewater Grange
from M F (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report

Overall Experience

We can not thank and praise the staff at Dee Water Grange enough, from the moment you walk into Reception you are met with a welcome of kindness and happiness . My mum has settled in very well and that's mainly due to the helpful and friendly manner of all the staff .
Her room is spacious /clean

with arm chair and television if she wished to spend time in there, however she also enjoys sitting in the communal lounges or corridor arm chairs just watching the world go by. The staff will encourage her to join in with the regular group activities too. I am happy to know my mum is being looked after so well and not spending her days alone.
It's also great to have the coffee shop where mum loves to visit -plus being able to have her hair and nails done are an additional treat for her.
Overall as a family we are really relieved and satisfied that mum has 24 hour care, she is happy, relaxed and enjoying living here. I would and have already recommended the home.

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Review of
Hollins Park
from Marjory P (Wife of Resident) published on 22 December 2025 Submitted via Postal Card • Report

Overall Experience

Exceptional care from carers, nursing staff and management carried out with compassion, patience, in a friendly manner. They are always 'a step ahead of me' with my husbands needs. This takes a tremendous weight of worry off my shoulders knowing that my husband is so well looked after and treated with

dignity at all times.

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Review of
Deewater Grange
from Kay S (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report

Overall Experience

My Dad has been a resident since Feb this year, during this time his needs have changed considerably due to Parkinson's Disease.
I cannot praise or thank the staff enough for their care and support not just for Dad but also for me and my sister.
It has been a very challenging and upsetting time

for us as a family and the entire team at Deewater have been amazing!
I cannot give a higher recommendation than entrusting a beloved Dad into the care of strangers who have become like extended family.
Thank you!

Reply from Elizabeth Wilson-Lamb, Reviews Team at Deewater GrangeThank you so much for taking the time to share such a lovely review. Your kind words mean a great deal to everyone at Deewater Grange.
We feel privileged to have been able to support your dad as his needs have changed, and we're incredibly grateful for the trust you and your sister have placed in our team during what we know has been a very challenging and emotional time for your family. Providing care that extends not only to our residents but also to their loved ones is something we deeply value.
Your feedback will be shared with the entire team, who will be touched to know the difference their care and compassion have made. Thank you again for your recommendation and for allowing us to be part of your dad's journey.

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Review of
Deewater Grange
from Vanessa F (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

Since mum moved to Deewater grange in February this year , mum has received outstanding care from all of the team at Deewater Grange . Everyone takes the time to support mum and everyone is friendly and helpful. The staff always go above and beyond making sure that mum is happy and settled .
Any questions

or requests we have had for mum have been dealt with promptly and it is so reassuring that we know mum is in such a wonderful home and being cared for by such wonderful people.
I would not hesitate to recommend Deewater Grange to anyone looking for a high standard of care for their loved ones.

Reply from Elizabeth Wilson-Lamb, Reviews Team at Deewater GrangeHi Vanessa F (daughter Of Resident) thank you so much for taking the time to leave us feedback about your experience.

At Deewater Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your own contribution to our activities and events is very much appreciated, thank you.

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Review of
Hollins Park
from Hilary M (Wife of Resident) published on 8 December 2025 Submitted via Website • Report

Overall Experience

Very pleased he is in this home.I wouldn't wish hiII m to be anywhere else.
All the family are made to feel at home and offered a drink.I visit daily and am always made to feel welcome at all times day or night. I am not made to feel in the way if I stay overnight when he is ill.
The nurses are also

available to speak to if reassurance is required as is the manager and deputy.
The change of management has been seamless. Jas caring personality and previous experience is an asset in her new roll.

Reply from Sandra Mason, Reviews Team at Hollins ParkHilary M, thank you very much for taking the time to leave us feedback about your experience.

At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

We always try our best to make the home as comfortable as possible and the all relatives to feel part of the family.

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Review of
Long Stone Manor
from J T (Wife of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

When my husband, who has Alzheimer's, came here at the beginning of August he was made so welcome. He settled in quite quickly and never asks to come home with me. He loves his room and the food and the staff and is always contented when I visit. I feel a great sense of relief that he is so well cared

for and I can just enjoy visiting him. This is his home now and I love it too.

Reply from Andrea Dunlop, Reviews Team at Long Stone ManorHello, thank you very much for taking the time to leave us feedback about your experience.
We take great pride in delivering high quality care and facilities for our residents and are so pleased to hear your Husband enjoys them. We really do appreciate you taking the time to leave a review.
Thank you again, from the Whole Team here at Long Stone Manor Care Home - Care UK

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Review of
Hollins Park
from L K (Wife of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Jasmine, Rob and their great team at Hollins Park are welcoming, friendly and helpful. Jasmine or Rob are on hand to discuss any concerns or to have a chat. My husband is well cared for and treated with kindness and respect as an individual. Staff are on hand to help with any queries and actively

seek to make life as comfortable as they can for him. Thank you.

Reply from Sandra Mason, Reviews Team at Hollins ParkL K thank you very much for taking the time to leave us feedback about your experience.

At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

We are always there for our residents and relatives to promote fulfilling lives of everyone in our care home.

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Review of
Pinetum
from Jo W (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

Mum was admitted to Pinetum Chester for rehab after breaking her hip and spent over 3 months there.
The quality of the professional & friendly staff at all levels ensure residents are extremely well looked after. From the beginning Mum was treated with great care, respect and dignity helping her

settle in so much she was reluctant to leave! This friendliness is also extended to the regular family visitors which was so nice.
Mum also enjoyed the light and airy lounge areas where we were able to relax with her when visiting.
From a family point of view we were delighted that Mum was well looked after. She felt safe, happy, well fed and content and that was so reassuring to us .
A small negative is the lack of en-suite facilities though this wasn't an issue for my Mum.
Thankyou to the whole Pinetum team - you have been excellent. Highly recommend.

Reply from Samantha Debenham, Reviews Team at PinetumThank you for sharing your thoughts regarding Pinetum. Your kind and thoughtful words about our home and staff are immensely appreciated and we are incredibly pleased to hear that yourself and your mother have enjoyed your experience with us.

Pinetum is an older building, and we are proud to have completed a number of renovations and modernisations across the thirty years we have welcomed residents. We do have a small number of ensuite rooms in our home; however, all floors have a sufficient number of bathrooms, shower rooms, and toilets to accommodate for resident's needs. We are glad to hear that your mother was happy with her arrangements during her stay with us, nevertheless.

We would like to assure you that if any issues did arise, the Home Manager would have been glad to discuss these with you and your mother in detail and do their best to provide a swift resolution to them.
Once again, thank you for sharing your feedback for Pinetum. Your input is invaluable to us.

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Review of
Long Stone Manor
from Catherine S (Daughter of Resident) published on 28 November 2025 Submitted via Website • Report

Overall Experience

Longstone Manor is fantastic! The staff are friendly and kind and nothing is ever too much trouble.
The cleanliness of the home is excellent and maintained to the highest standards.
The events for the residents are fabulous! There is so much for them to do both inside and outside the home - if they

choose to partake in the activities.
As a regular visitor - I am always welcomed and made to feel quite special. The different rooms to sit in with your family member / friend are just lovely. If we want drinks, cakes, fruit - it is all there to help yourself. We often sit in the cinema and watch a film together while chatting or sometimes play cards in the cafe. It is a wonderful environment for all. Thank you to all the staff who have made this process as seamless and stress free as possible for us. You are all amazing.

Reply from Andrea Dunlop, Reviews Team at Long Stone ManorHello Catherine, thank you very much for taking the time to leave us feedback about your experience.
We are delighted to hear that the whole team provide excellent service and sincerely thank you for taking the time to share your personal experience.
At Long Stone Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Hollins Park
from S H (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

The Manager Jasmine runs a superbly led team of staff and carers.
My Mum receives wonderful care and is very content, which is so very important.
Everyone is always so pleasant, patient and supportive
Thank you!!!!!!

Reply from Sandra Mason, Reviews Team at Hollins ParkHi S H, thank you very much for taking the time to leave us feedback about your experience.
At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It is a delight to care for your mum and everyone in the home. having your kindness and steady support have made such a difference.

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Review of
Station House
from John M (Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

I moved from another care home, and I am settled here and would not like to live anywhere else. Staff are very helpful and help to plan things for me to go out. I enjoy the activities in the home and enjoy having a brew with the staff at night.

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Review of
Hollins Park
from Lynn M (Wife of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

My husband has been in this care home for 8 months and he's been really well cared for. He has Dementia and Cancer and all the staff are lovely and caring. There's a wonderful atmosphere, plenty of really good activities and the Management staff Jasmine & Rob are more than doing a good job. Their
door

is always open for you to discuss anything you might be worried about. I can't say enough good things about it. They say treat it like your home and we do so a big thank you to you all

Reply from Sandra Mason, Reviews Team at Hollins ParkHi Lynn M, thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is a pleasure to care and learn from your loved one and his family, we continue to have an open-door policy and to work with yourselves, to give the best care to our residents.

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Care Homes Owned by Care UK in Cheshire

Care UK Locations in Cheshire (6)

Care UK Reviews in Cheshire (333)

Cranford Grange

Hollins Park

Long Stone Manor

Pinetum

Deewater Grange

Cranford Grange

Cranford Grange

Cranford Grange

Deewater Grange

Hollins Park

Deewater Grange

Deewater Grange

Hollins Park

Long Stone Manor

Hollins Park

Pinetum

Long Stone Manor

Hollins Park

Station House

Hollins Park

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