"This review is regarding the care of my mother in law over the last 4 months of her life. She was admitted from home with quite advanced…"
Read all 18 reviews
from £1,795 / week
60 Rooms
Location Type
Care Home
Care UK’s Long Stone Manor care home in Wilmslow, Cheshire offers a comprehensive range of high-quality care services for older people in truly luxurious surroundings.
The Wilmslow care home ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Learning Disability Care
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Cranford Grange
Barclay Park, Hall Lane, Mobberley, Knutsford WA16 7DZ
"Our mum was diagnosed with terminal cancer last summer and chose the safety of a care home rather than returning home. We were…"
Read all 137 reviews
from £1,795 / week
117 Rooms
Location Type
Care Home
Cranford Grange provides first-class residential, nursing and dementia care. Set in the countryside conservation area of Mobberley, the home has been recently refurbished to offer a stylish, ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
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Pinetum
Valley Drive, Countess of Chester Health Pk, Liverpool Road, Chester CH2 1UA
"Mum (Mal)was sent from the hospital to Pinetum for respite in December after having a fractured back. While in Pinetum mum was diagnosed…"
Read all 55 reviews
from £1,835 / week
45 Rooms
Location Type
Care Home
Located in the grounds of the Countess of Chester Hospital, Pinetum is a comfortable, purpose-built home. The skilled team provides nursing and respite care for older people, including those who are ... Read more
"My Mum moved to Hollins Park approx 2 years ago and the transformation in her was incredible. The staff were extremely supportive and…"
Read all 53 reviews
from £1,895 / week
49 Rooms
Location Type
Care Home
With a skilled and compassionate team, Hollins Park care home in Macclesfield offers personalised care and support for people living with dementia and other complex needs. Hollins Park is also proud ... Read more
"My mother has resided at Deewater Grange for just over a year and I have been extremely happy with the care she has received both socially…"
Read all 48 reviews
from £1,915 / week
58 Rooms
Location Type
Care Home
Deewater Grange provides a luxurious lifestyle as well as quality residential, dementia and nursing care on a permanent and respite basis.
Purpose-built, the home has a café, hair salon, cinema ... Read more
"I moved from another care home, and I am settled here and would not like to live anywhere else. Staff are very helpful and help to plan…"
Read all 33 reviews
from £1,745 / week
71 Rooms
Location Type
Care Home
At Station House you can expect a warm welcome as soon as you step through the door of the modern care home in the leafy residential area of Crewe in Cheshire. The dedicated team provides respite and ... Read more
Older Person CarePermanent CareRespite Care
Nursing Care
Dementia Nursing Care
Learning Disability Care
Care UK Reviews in Cheshire (344)
9.7
Care UK has a Group Review Score of 9.7 (9.709) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.
from L W (Daughter of Resident) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We were all worried & concerned about leaving my elderly father who has dementia in a care home .
We are now so happy with the care & attention that has been given to dad & he is doing so well .
Everyone goes the extra mile with him to make sure he is happy & entertained .
We as a family are always
made to feel welcomed whatever time we visit dad & encouraged to join in.
Dad thinks he is in a 5 star hotel & is very happy .
Thank you everyone at Long Stone Manor for looking after dad & you all have wonderful smiles.
from S B (Son of Resident) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Having a family member in care is something most of us don't want, but when it happens this is the place you want your loved ones to be. After a fall and a stay in hospital mum was offered a place at Hollins Park in Jan 2024. After meeting the team Tracey, Jaz, and Sandra in the office, the care team
on the floor, mum was looked after with the utmost care,respect and dignity. During regular visits mum always looked clean and well cared for by the happy and friendly staff no matter who was on duty, although she was fussy with her diet they would always cater/ find her something for her meals.
Mum has since passed away but I am glad she spent her final years being looked after and well cared for at Hollins Park.
Reply from Sandra Mason, Reviews Team at Hollins ParkHi S B (son Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Your mum was a character and a pleasure to care for, and thank you for all your support in caring for your mum.
from S M (Daughter of Resident) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum moved to Hollins Park approx 2 years ago and the transformation in her was incredible. The staff were extremely supportive and attentive to her needs, and she went from being bed bound to being able to walk (with assistance) a few steps every day.
She loved her time there, and the smile on
her face gave us the reassurance that we had made the right choice to move her there.
Whilst all the staff were amazing, a huge shout out to Tracy and Jasmin (Managers) but the one I can't thank enough and will be forever indebted too is Sara. I live overseas and Sara would go out of her way to arrange video calls for me that worked with my time zone, she even came in on her day off so that she could help me take my Mum out when I was able to visit in person - she was amazing and my Mum loved her! Sadly my mum recently passed, and Sara was the one that gave her the hugs that I wasn't able too, and I will never forget that.
Can't recommend Hollins Park enough!
Reply from Sandra Mason, Reviews Team at Hollins ParkHi S M, thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We knew during the preassessment that we had a challenge but with the partnership of your family we were successful, thank you for your support.
from B S (Wife of Resident) published on 19 March 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
My husband has been a resident at Deewater Grange for almost 2 years. During this time he has been looked after by a team of dedicated,caring staff.Any concerns that I and my family have had have been addressed in a timely fashion. I have complete faith in the knowledge that the management and staff
have my husband's best interests at heart.
Reply from Elizabeth Wilson-Lamb, Reviews Team at Deewater GrangeThank you so much for taking the time to share your experience and for your kind words about our team at Deewater Grange. It truly means a great deal to us to hear that your husband has felt well cared for over the past two years. Our staff are deeply committed to providing compassionate, person-centred care, and your recognition of their dedication is appreciated. We are also pleased to know that any concerns you and your family have raised have been addressed promptly and to your satisfaction. Open communication with families is incredibly important to us, and we always strive to ensure that everyone feels listened to and supported. Your trust in our management and team to act in your husband’s best interests is something we value greatly and never take for granted. Thank you again for your thoughtful feedback and for being such an important part of our community. If there is ever anything more we can do to enhance your experience further, please don’t hesitate to let us know.
from Steve W (Son of Resident) published on 19 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I would like to express my heartfelt thanks to everyone at Hollins Park Care Home for the outstanding care my mother received during her time there.
From the very beginning, the staff showed genuine warmth, kindness, and professionalism. The carers were truly wonderful - always patient, attentive,
and compassionate. They treated my mother with dignity and respect, taking the time to understand her needs and preferences, and ensuring she felt comfortable and valued every single day.
The standard of care was excellent throughout. Communication with our family was clear and reassuring, and it was evident that the team worked tirelessly to provide not only physical care but also emotional support. It brought us great comfort knowing she was in such capable and caring hands.
I cannot thank the team enough for their dedication and kindness. I would highly recommend Hollins Park Care Home to anyone looking for a safe, supportive, and genuinely caring environment for their loved one.
Reply from Sandra Mason, Reviews Team at Hollins ParkHi Steve (son Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for the trust you gave for us to care for your mum, the care was a very good partnership with your family.
from Paul A (Son-in-law of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
This review is regarding the care of my mother in law over the last 4 months of her life. She was admitted from home with quite advanced dementia and a number of medical problems. Throughout the time she spent in Longstone Manor every aspect of the care was exemplary. The review rules don't permit the
identification of individuals but we could name at least a dozen staff from carers to team leaders, managers and admin who absolutely went the extra mile to ensure that my mother in law was looked after with great kindness in every regard and that we as her family were welcomed and communicated with in a friendly, sympathetic and highly professional manner. Great efforts were made to adapt to the specific needs of my MIL - from daily encouragement in to activities and mealtimes to personalised snacks when she didn't fancy going to meals. The facilities are all of a very high standard and well kept. We would recommend Longstone Manor without reservation.
Reply from Andrea Dunlop, Reviews Team at Long Stone ManorHello Paul, thank you very much for taking the time to leave us feedback at this sensitive period for you and your family, your words mean so much to the team and we are sincerely grateful, it was truly our pleasure. Thinking of you and the family always. At Long Stone Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
from Helen G (Daughter-in-law of Resident) published on 11 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our mum was diagnosed with terminal cancer last summer and chose the safety of a care home rather than returning home. We were understandably nervous, but after researching carefully, Cranford Grange stood out.
It is as beautiful as the brochure suggests - more like a five-star hotel - but what truly
impressed us was the warmth of the staff and the comfort of the residents. Mum's eyes lit up when she saw it.
She was welcomed with kindness from day one. Staff were consistently cheerful and attentive, bringing meals to her room and even preparing food she "fancied" as her appetite declined. She could still watch her beloved tennis and golf, which meant a great deal.
At Christmas the home felt magical, and throughout her stay she was treated with dignity and compassion. Mum passed peacefully last week, and we are deeply grateful for the care and support shown to her and to us.
Reply from Dawn Williams, Reviews Team at Cranford GrangeThank you for taking the time to leave us such kind feedback at this difficult time. It is truly greatly appreciated and valued by the entire team here at Cranford Grange. We take great pride in delivering quality accommodation and care, with choice which is so important at any time of life. Sincerely thank you we're grateful for your comments and it was our pleasure to provide a home for a wonderful lady.
from Carol L (Daughter of Resident) published on 10 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has resided at Deewater Grange for just over a year and I have been extremely happy with the care she has received both socially and medically. The staff are efficient and kind and there is always some activity going on including quizzes, craft and musical events. My mother has settled in
well and is happy in the home. Thank you to all the staff.
Reply from Elizabeth Wilson-Lamb, Reviews Team at Deewater GrangeThank you for taking the time to share such a kind review. We are delighted to hear that your mother has settled in well at Deewater Grange and that you have been happy with the care she has received over the past year. It means a great deal to our whole team to know that their kindness, dedication, and hard work are appreciated. We are especially pleased that your mother enjoys the activities and social events we organise, as creating a welcoming and engaging environment for our residents is very important to us. Your feedback will be shared with the team, who will be very encouraged by your lovely comments. Thank you again for your support and for trusting us with your mother’s care.
from Diane H (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum (Mal)was sent from the hospital to Pinetum for respite in December after having a fractured back. While in Pinetum mum was diagnosed with vascular dementia. The care that was taken in looking after her was amazing, everyone from all levels where great they all showed compassion and empathy for what
they did, we saw mum flourish. Everywhere was spotlessly clean. End of February we had to move mum to a residential care home as she's not able to go home alone. It was so hard to find somewhere for her after her being in Pinetum with such high standards and great care for residents and for us a family.
I would like to say a big big thank you to all the exceptional caring staff at all levels for taking great care of our mum, we are so grateful for everything you did for her and also for us.
Reply from Narcis Mitu, Reviews Team at PinetumThank you very much for taking the time to leave us feedback about your experience. We're truly touched by your words and so pleased to hear how happy you and your mum are with the care and support at Pinetum. At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks Home Manager
from Sue R (Daughter of Resident) published on 25 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum moved into Cranford Grange for terminal nursing care. She had insisted throughout her diagnosis that she wanted to end her days at home. However, she made the decision to move, immediately feeling at "home" in her new surroundings and very comfortable in every way, from her room, her bed, the
way all staff treated her, she felt loved and so very lucky to be in such a setting. She realised that she would never have been able to have that at home and the burden would have been on her husband and children.
It didn't stop at Mum, as family we were fed in every way with food, kindness, and even hugs!
The teamwork and professionalism we witnessed were second to none, from everyone. My dad was asked what the staff were like and he said you can't call them staff they are friends!
The atmosphere in the building is one of peace and happiness and we cannot thank everyone who cared for mum enough for the amazing end to an amazing life you enabled
Reply from Dawn Williams, Reviews Team at Cranford GrangeThank you for your kind words during this difficult time for you and your family. It was truly an honour to care for your mother and to provide her with dignified end-of-life care. We are deeply grateful for our wonderful colleagues — who are also dear friends — and who take great pride in delivering compassionate, heartfelt care every day. Your thoughtful comments mean so much to us. Please remember that our doors are always open to you and your family. You are welcome to pop in for a chat and a drink at any time, day or night. With warmest wishes from us all at Cranford Grange.
from Kenneth W (Husband of Resident) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Wife was admitted to Pinetum Care Home from the hospital for rehabilitation and then sadly for Palliative Care for the last 3months of her life .
The Quality of care she received from all the staff was excellent she was treated with great care dignity and respect the nurses and carers were checking
on her regularly .
This same friendly care and respect was extended to all family visitors throughout her stay .
When my Wife sadly passed away we were informed immediately and invited to go and see her, the nurse who greeted us treated us with compassion and respect and told us she had been present when she passed away so she hadn't been alone which was a great comfort to me .
We were given refreshments while we sat in her room my wife could not have had a better standard of care anywhere else and i am very grateful for that
Reply from Narcis Mitu, Reviews Team at PinetumThank you very much for taking the time to leave us feedback about your experience. We're truly touched by your words and so pleased to hear how happy you and your Wife are with the care and support at Pinetum. At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks Home Manager
from A M (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
There were excellent birthday celebrations for my mother's birthday, With cake photos banners birthday songs. My Mother is receiving excellent care all round. The standard of cleanliness in the home is second to none. The staff are all very kind and caring.
Reply from Dawn Williams, Reviews Team at Cranford GrangeIt was our pleasure to celebrate your mothers birthday, we are pleased she enjoyed the day. Thank you also for your kind comments about Cranford Grange, we take great pride in delivering high quality care and facilities for residents and we're truly grateful for your feedback.
from F W (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum was a resident at Hollins Park for 2 and a half years. She had lived in 2 care homes previously but had to move as her dementia progressed. From the moment Sandra showed us around we felt welcome. Mum was always treated with respect and dignity, and the staff knew how best to handle her if she
became angry or distressed. I had complete confidence in Jasmine and all of the staff, and I was always kept well informed of any changes of medication or changes in Mum's condition.The nurses are wonderful and I have no hesitation in recommending this care home.
Reply from Sandra Mason, Reviews Team at Hollins ParkThank you very much for taking the time to leave us feedback about your experience.
At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It was a pleasure to take care of your mum and we always feel it is a partnership with the family. Your visits with your mum and little chats with the staff were reassuring and uplifting.
from F C (Daughter of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My father received respite care for a 4 month period at Long Stone Manot. He was welcomed and treated with the utmost kindness & respect by all the staff. My father was very fond of & speaks very highly of the nursing team who cared for him during his stay. He enjoyed the chats he had with the staff,
especially the football banter! All the staff we encountered during his stay, from the management team to the nursing team were professional & empathetic, ensuring any concerns my father raised were addressed and his clinical needs met. Unfortunately, during his stay, my father sustained a mechanical fall which resulted in him being admitted to hospital for a couple of nights. The staff acted promptly & kept me updated re. his transfer to hospital and his overall condition. On his return to the residential home, the staff implemented a number of measures to further reduce his risk of falls. I cannot fault the care my father received and I have no hesitation in recommending this facility
Reply from Andrea Dunlop, Reviews Team at Long Stone ManorHello, thank you very much for taking the time to leave us feedback about your experience. At Long Stone Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
from Neil S (Son of Resident) published on 27 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have no words but great words. The staff and facilities are amazing. I could not wish for a better place or better more caring people than Pinetum. The staff have so much love, care, compassions and humour.
Reply from Narcis Mitu, Reviews Team at PinetumHi, thank you very much for taking the time to leave us feedback about your experience .At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
from Anne D (Daughter of Resident) published on 19 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I wish to thank Deewater Grange for the excellent way they managed the situation while I was abroad over the Christmas period, when my Mum who has dementia, cut her head, needing to go to hospital for observation etc.
I would give Deewater Grange 10/10!
As a relative it was very reassuring to know
that Mum was so well cared for - Mum had the very best of care at Deewater Grange for which I am most grateful.
Reply from Elizabeth Wilson-Lamb, Reviews Team at Deewater GrangeThank you very much for taking the time to leave such a thoughtful review. We’re really pleased we were able to support your mum during what must have been a worrying time, especially while you were abroad. Your kind words mean a great deal to the whole team, and we’re grateful for your trust and appreciation.
from S H (Niece of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Dawn was amazing at finding a room for my aunt to move into following a long stay in a local hospital the staff are so helpful and polite. The accommodation is of high-quality and has just had a full refurbishment. Thank you to Dawn and the team for all your support.
Reply from Dawn Williams, Reviews Team at Cranford GrangeIt's truly our pleasure, and thank you very much for your kind words. Reviews mean such a lot to us all at Cranford Grange, and others looking for care for their loved ones, so thank you for taking the time to leave such a positive review, and we wish your Aunt a speedy recovery.
from P H (Son of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Father came to Cranford Grange for respite care after a fall. He was not great when he arrived but due to the amazing staff at Cranford Grange he has recovered well and was ready to return home. All the staff from Nurses, Carers, Admin staff and Housekeepers were exceptional and I would highly recommend
Cranford Grange.
Thanks to you all
Reply from Dawn Williams, Reviews Team at Cranford GrangeThank you for sharing your thoughts about the respite care received. We are so pleased your father recovered and was able to return home, we wish him well. Thank you for your kind comments they are very much appreciated from everyone at Cranford Grange.
from S C (Daughter of Resident) published on 12 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We cannot speak highly enough of the care provided at this home. From the very beginning, staff have shown exceptional kindness, professionalism and genuine compassion. Care is delivered with dignity and respect, and it's clear that residents are truly known as individuals rather than just being part
of a routine.
Communication with families has been excellent, giving us reassurance and confidence that our loved one is safe, comfortable and well cared for. The environment is welcoming, clean and calm, and there is a real sense of warmth throughout the home.
The dedication of the staff makes an enormous difference, and we are extremely grateful for the consistently high standard of care. We would wholeheartedly recommend this care home to anyone seeking outstanding, person-centred care.
Reply from Dawn Williams, Reviews Team at Cranford GrangeThank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to read your kind comments which are truly appreciated. Thank you it means a tremendous amount to the team, and its our pleasure to care for each and every resident, and comments like these have truly made the team smile with pride. Thank you.
from M F (Daughter of Resident) published on 29 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We can not thank and praise the staff at Dee Water Grange enough, from the moment you walk into Reception you are met with a welcome of kindness and happiness . My mum has settled in very well and that's mainly due to the helpful and friendly manner of all the staff .
Her room is spacious /clean
with arm chair and television if she wished to spend time in there, however she also enjoys sitting in the communal lounges or corridor arm chairs just watching the world go by. The staff will encourage her to join in with the regular group activities too. I am happy to know my mum is being looked after so well and not spending her days alone.
It's also great to have the coffee shop where mum loves to visit -plus being able to have her hair and nails done are an additional treat for her.
Overall as a family we are really relieved and satisfied that mum has 24 hour care, she is happy, relaxed and enjoying living here. I would and have already recommended the home.
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