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Care Homes Owned by Care UK in Surrey

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Surrey

Only the locations & reviews in Surrey for Care UK are showing below.

View the details of all 263 locations (with 21347 reviews) owned by Care UK

Care UK Locations in Surrey (25)

 - Browse 25 Care Homes owned by Care UK in Surrey
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Coxhill Manor
Station Road, Chobham, Woking GU24 8AU 
10 64 reviews
Coxhill Manor, Woking, Surrey
"My Dad who is bedbound is very happy at Coxhill Manor. Staff pop in to see him regularly, which he enjoys having a joke with. Everyone is…"   Read all 64 reviews
  • from £1,695 / week
  • 52 Rooms
Location Type Care Home

Coxhill Manor is a characterful country house benefiting from a peaceful and secluded location on the outskirts of Chobham, Woking. The Nursing home is ideally placed to meet residents’ changing care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Orchard Manor
Chertsey Road, Windlesham GU20 6HZ 
9.9 51 reviews
Orchard Manor, Windlesham, Surrey
"Excellent management, support staff and deptuties. The care staff are very compasionate, kind and attentive. Mum has complex needs and they…"   Read all 51 reviews
  • from £1,754 / week
  • 66 Rooms
Location Type Care Home

Orchard Manor is a welcoming care home in Windlesham, offering 24-hour residential and dementia support, alongside flexible respite stays and compassionate end-of-life care. The home is supported ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Appleby House
Longmead Road, Epsom KT19 9RX 
9.9 106 reviews
Appleby House, Epsom, Surrey
"Our Mum has been a resident at Appleby House since October 2024 and has always received first rate care from the staff. She has experienced…"   Read all 106 reviews
  • from £1,904 / week
  • 75 Rooms
Location Type Care Home

Appleby House in Epsom, Surrey, is an 'Outstanding'-rated (April 2019), award-winning care home offering an innovative approach to older people's care, including dementia care. Residents are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Jubilee House
Pound Lane, Godalming GU7 1BX 
9.9 75 reviews
Jubilee House, Godalming, Surrey
"Making our way to Jubilee House for dear Mum was not an obvious path when faltering mobility and frailties at age 98 years meant turning to…"   Read all 75 reviews
  • from £1,590 / week
  • 48 Rooms
Location Type Care Home

Jubilee House, based just off the high street in Godalming, is a purpose-built care home offering expert care for older people, including those living with Alzheimer's and other forms of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Thames View
58 High Street, Thames Ditton KT7 0TT 
9.9 112 reviews
Thames View, Thames Ditton, Surrey
"This was an excellent place to spend some respite care. The staff are friendly and supportive. The cooking of the food is very good but I…"   Read all 112 reviews
  • from £2,100 / week
  • 78 Rooms
Location Type Care Home

Thames View is a luxury care home, situated on the banks of the River Thames, in the beautiful village of Thames Ditton. The team provide round the clock residential, dementia and nursing care on a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Liberham Lodge
Rectory Lane, Little Bookham, Leatherhead KT23 4DY 
9.9 108 reviews
Liberham Lodge, Leatherhead, Surrey
"Just visited my Mother in law on Saturday and they had a wonderful event in the afternoon for D Day. Lovely decorations, a great spread of…"   Read all 108 reviews
  • from £2,061 / week
  • 74 Rooms
Location Type Care Home

Liberham Lodge in Leatherhead is a luxury care home offering personalised, high-quality dementia, nursing and residential care on a respite or permanent basis. The Surrey care home is surrounded ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Broadwater Lodge
125 Summers Road, Farncombe, Godalming GU7 3BF 
9.9 51 reviews
Broadwater Lodge, Godalming, Surrey
"What's not to like about Broadwater Lodge ?! My husband is so well looked after by a very caring team, in an environment which is warm and…"   Read all 51 reviews
  • from £1,818 / week
  • 67 Rooms
Location Type Care Home

Broadwater Lodge offers 'Outstanding' specialist dementia, residential and short term respite care. The care home team in Godalming, Surrey, does everything possible to ensure that residents enjoy a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Coppice Lea
151 Bletchingley Road, Merstham, Redhill RH1 3QN 
9.8 66 reviews
Coppice Lea, Redhill, Surrey
"My husband was at Copice Lea for a short time having moved from a previous nursing home. The staff here are more caring and communicative.…"   Read all 66 reviews
  • from £1,650 / week
  • 53 Rooms
Location Type Care Home

Located on the edge of Redhill, Coppice Lea provides round the clock residential, dementia and nursing care on a permanent and respite basis. Set in a Victorian country house, residents at the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Priory Court
Old Schools Lane, Ewell Village, Epsom KT17 1TJ 
9.8 174 reviews
Priory Court, Epsom, Surrey
"Think I loved it but don't remember too well. I am living with vascular dementia. My daughter tells me I said I didn't want to go home. I…"   Read all 174 reviews
  • from £1,775 / week
  • 89 Rooms
Location Type Care Home

Located in Epsom, Priory Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care. Residents at this Surrey ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Amherst House
287 Court Lodge Road, Horley RH6 8RG 
9.8 133 reviews
Amherst House, Horley, Surrey
"My experience with this care home has been truly outstanding. The staff are kind, professional and genuinely caring, always treating…"   Read all 133 reviews
  • from £1,899 / week
  • 60 Rooms
Location Type Care Home

Amherst House is a beautiful, purpose-built care home set in the heart of Surrey. The dedicated team provides 24-hour nursing, dementia and residential care in luxurious surroundings. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Kingsclear
Park Road, Camberley GU15 2LN 
9.8 81 reviews
Kingsclear, Camberley, Surrey
"My husband, Gerald is currently in KingsClear and from the first week he has improved enormously. This is due to the care and high…"   Read all 81 reviews
  • from £1,800 / week
  • 97 Rooms
Location Type Care Home

Located in in a quiet setting in Camberley, Kingsclear care home provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Echelforde
College Way, Ashford TW15 2XG 
9.8 41 reviews
Echelforde, Ashford, Surrey
"Hi everyone, I really need to express my gratitude to all of you at Echelforde care home from the cleaners to management you all have…"   Read all 41 reviews
  • from £1,831 / week
  • 50 Rooms
Location Type Care Home

The dedicated team at Echelforde provides high-quality permanent and respite care for people living with dementia. They are skilled in enabling residents to live as calm and stress-free a lifestyle ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Stanecroft
Spookhill, North Holmwood, Dorking RH5 4EG 
9.8 43 reviews
Stanecroft, Dorking, Surrey
"I couldn't be happier with the care my nan receives at Stanecroft. The staff are genuinely caring, kind, and always friendly, which makes…"   Read all 43 reviews
  • from £1,818 / week
  • 50 Rooms
Location Type Care Home

The dedicated and caring team at Stanecroft care home provides a wide range of respite or permanent care, including residential and dementia care, in attractive surroundings. Stanecroft boasts a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Milner House
Ermyn Way, Leatherhead KT22 8TX 
9.8 52 reviews
Milner House, Leatherhead, Surrey
"I am so impressed with the care and comfort given to the residents by the lovely staff. The range and regularity of the activities, is to…"   Read all 52 reviews
  • from £1,699 / week
  • 46 Rooms
Location Type Care Home

Set in an impressive Victorian Mansion, Milner House is a spectacular care home in the leafy suburb of Leatherhead, Surrey. The home, which provides expert residential, nursing and dementia care, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Cranmer Court
Old Farleigh Road, Farleigh Common, Warlingham CR6 9PE 
9.8 86 reviews
Cranmer Court, Warlingham, Surrey
"On visiting the Care Home for the first time. I found it to be very warm and welcoming. It is well kept and always tidy. The rooms are…"   Read all 86 reviews
  • from £1,825 / week
  • 62 Rooms
Location Type Care Home

Situated in the delightful rural Surrey village of Farleigh, Cranmer Court provides round the clock residential, nursing and dementia care on a permanent and respite basis. Residents at the Surrey ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Knowle Park
Knowle Lane, Cranleigh GU6 8JL 
9.8 85 reviews
Knowle Park, Cranleigh, Surrey
"My aunt has only been in Knowle Park for a few weeks, but she already looks much healthier and well cared for. Although she says that she…"   Read all 85 reviews
  • from £2,000 / week
  • 46 Rooms
Location Type Care Home

Located in a quiet residential area of Cranleigh, Knowle Park provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Norfolk House
39 Portmore Park Road, Weybridge KT13 8HQ 
9.8 122 reviews
Norfolk House, Weybridge, Surrey
"My lifelong best friend has been a resident here for 3 years. We visit every month and I cannot pay the care home sufficient compliments.…"   Read all 122 reviews
  • from £1,756 / week
  • 76 Rooms
Location Type Care Home

Norfolk House in Weybridge, Surrey, is a purpose-designed care home providing personalised residential care, short-term respite care, expert nursing care and specialist dementia care for older ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Greenview Hall
12 Streets Heath, West End, Woking GU24 9QY 
9.8 77 reviews
Greenview Hall, Woking, Surrey
"A caring environment supporting my father with his current dementia needs. Providing medical care and appropriate sitmulation activities…"   Read all 77 reviews
  • from £1,939 / week
  • 60 Rooms
Location Type Care Home

Based in Woking, Greenview Hall is located on the edge of the West End, overlooking a beautiful village green and within walking distance of the Tringham Village Hall. The skilled team offers ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Kingsleigh
Kingfield Road, Woking GU22 9EQ 
9.7 54 reviews
Kingsleigh, Woking, Surrey
"Mum, Hazel, moved to Kingsleigh in February 2024. She settled in very quickly and, as much as she can, has enjoyed the life, the company…"   Read all 54 reviews
  • from £1,694 / week
  • 67 Rooms
Location Type Care Home

Kingsleigh care home in Old Woking provides residential and dementia care on a permanent or short-term basis. The home has many modern attributes and shared facilities for residents to enjoy, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Garth House
Tower Hill Road, Dorking RH4 2AY 
9.7 67 reviews
Garth House, Dorking, Surrey
"Choosing a care home for a loved one is one of the most difficult and emotional decisions a family can make. When our father became a…"   Read all 67 reviews
  • from £1,600 / week
  • 42 Rooms
Location Type Care Home

Garth House Nursing Home is Located in a quiet residential area on the western slopes of Tower Hill, just to the south of Dorking in Surrey. With a homely atmosphere and highly trained staff ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Walton Park
40 Severn Drive, Walton-on-Thames KT12 3BH 
9.6 51 reviews
Walton Park, Walton-on-Thames, Surrey
"I am very impressed at the care given to my friend who is now sadly confined to bed. The bedding immaculate my friend looked well cared…"   Read all 51 reviews
  • from £1,600 / week
  • 65 Rooms
Location Type Care Home

Located in Walton On Thames, Walton Park provides round the clock residential, nursing and specialist dementia care on a permanent and respite basis. Residents at the Surrey care home can enjoy ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Mental Health Care
Tiltwood
Hogshill Lane, Cobham KT11 2AQ 
9.5 48 reviews
Tiltwood, Cobham, Surrey
"Mom has settled really well and it's such a comfort to know she has 24 hr care and is safe and happy. The entire team at Tiltwood have been…"   Read all 48 reviews
  • from £1,657 / week
  • 50 Rooms
Location Type Care Home

Set in charming surroundings, the skilled and compassionate team at Tiltwood provides high-quality residential and respite care for older people, including those living with dementia. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Whitebourne
Burleigh Road, Frimley, Camberley GU16 7EP 
9.5 72 reviews
Whitebourne, Camberley, Surrey
"Excellent care and service delivery as always. Taking mum to appointments when we haven't been able to attend, taking mum out to places she…"   Read all 72 reviews
  • from £1,657 / week
  • 66 Rooms
Location Type Care Home

Whitebourne is a purpose-built care home in Frimley, Surrey, providing quality residential and specialist dementia care on a respite or permanent basis. Inside Whitebourne you'll find cosy ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Chestnut View
Lion Green, Haslemere GU27 1LD 
9.1 105 reviews
Chestnut View, Haslemere, Surrey
"Having been living in this nursing home for 8 months, I have found the carers kind, considerate, ultimately professional and perform their…"   Read all 105 reviews
  • from £1,500 / week
  • 60 Rooms
Location Type Care Home

Located in Haslemere, Chestnut View provides round-the-clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care. Residents at the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Smallbrook
Smallbrook Care Home, Suffolk Close, Horley RH6 7DU 
8.9 35 reviews
Smallbrook, Horley, Surrey
"Two years ago I was looking for a care home for my parents with varying physical and cognitive needs. When I found Smallbrook I was…"   Read all 35 reviews
  • from £1,500 / week
  • 41 Rooms
Location Type Care Home

Situated in a quiet cul-de-sac and standing in over an acre of landscaped grounds, Smallbrook care home offers residential and specialist dementia care on a permanent and respite basis. Residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Care UK Reviews in Surrey (1959)

9.7

Care UK has a Group Review Score of 9.7 (9.657) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Coppice Lea

from Ann S (Wife of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All very, very good.
Activities looked good but husband too ill to join in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Orchard Manor

from Geraldine N (Daughter of Resident) published on 6 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent management, support staff and deptuties. The care staff are very compasionate, kind and attentive. Mum has complex needs and they manage her dementia /parkinsons well. The medical care and support is also first class to save us having to take mum to numerous hospital and doctors appts. Everything
is in house.
One of the attractions of Orchard Manor was Mum is not in a segregated area for dementia so she is free to mix and mingle with other residents. This is perfect!
The home always has activities, music, outings and lots of fun and laughter.
As a family they are supportive to us as well which is important.
PS I have had lunch there too and the food is excellent!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Management
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  • Rooms
  • Value for Money
Review of

Walton Park

from Patricia P (Friend of Resident) published on 6 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed at the care given to my friend who is now sadly confined to bed. The bedding immaculate my friend looked well cared for. Her bedroom very very nice indeed. I came to visit my friend just before Easter again I was very impressed the care the food excellent. Thankyou very much.
P.S.
I live in Cornwall hence I don't visit as often as I would like to do.
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  • Treated with Dignity
  • Food & Drink
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  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Chestnut View

from William E (Husband of Resident) published on 3 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Seems a little under staffed at times. Food sometimes dry (lack of gravy). Some items of maintenance are a little slow at times.
Reply from Samantha Debenham, Reviews Team at Chestnut ViewThank you for taking the time to write us a review regarding Chestnut View.
Feedback is always important to us as is it helps us identify areas where we can improve. We are committed to providing a comfortable, well-maintained environment and a positive dining experience for all our residents and visitors and we are sorry that your experience has not always reflected this. Please be assured that your comments will be shared with the relevant teams and action taken as appropriate.
Thank you again for your feedback, and if there is ever anything else we can do to improve the experience for our residents, please don't hesitate to let us know.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Milner House

from Deborah D (Wife of Resident) published on 1 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband had a good respite stay at Milner House. He didn't sleep well and came home quite weak, but this was his first ever respite.
Reply from Rachel Laurence, Reviews Team at Milner HouseThank you for taking the time to leave a review. We’re pleased to hear that your husband had a positive respite stay with us.
We understand that a first respite stay can be a significant adjustment, and we appreciate you sharing your experience. Your feedback is important to us, and we’re glad we were able to support your husband during his stay. Thank you again for choosing Milner House, and we hope to see you again in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Jubilee House

from Keith W (Son of Resident) published on 1 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Making our way to Jubilee House for dear Mum was not an obvious path when faltering mobility and frailties at age 98 years meant turning to private care. Jubilee's manager was to meet Mum in hospital following a severe head injury from falling while in early residential care elsewhere. He and Care UK
stepped in to return Mum into nursing care when others locally declined to accept falling hazard.
Mum's clear ongoing recovery had been a certain testament to the warmth and exemplary level of care by the Jubilee team returning strength and confidence when she was at the lowest ebb. Mum seemed to awaken to find company, creativity and fun!
Conveniently situated in the heart of Godalming with adequate car parking, Jubilee House is a modern, purpose-built and compact development receiving continual innovative enhancements such as the recent garden decking area in which to spread out during functions and celebrations. Standing out is the warm and resourcefulness of nursing and carer teams.
Reply from Harris Walker, Reviews Team at Jubilee HouseHi Keith. Thank you very much for taking the time to leave us feedback about your experience.
At Jubilee House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
  • Facilities
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  • Cleanliness
  • Treated with Dignity
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Review of

Milner House

from Margaret K (Sister-in-law of Resident) published on 1 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so impressed with the care and comfort given to the residents by the lovely staff. The range and regularity of the activities, is to be applauded.
Reply from Rachel Laurence, Reviews Team at Milner HouseThank you so much for your kind review. We’re delighted to hear that you have been impressed by the care and comfort our team provides to our residents.
It’s also wonderful to know that you enjoy the wide range of activities we offer. Keeping residents engaged, active, and happy is an important part of life at Milner House, and your lovely feedback means a great deal to us.
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  • Treated with Dignity
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Review of

Orchard Manor

from Cheryl H (Friend of Resident) published on 1 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care home who go above and behind to help the Residents.
Our mum has been looked after so welland treated with great kindness.
We feel whatever she needs they try and accommodate from food to having her nails done.
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  • Treated with Dignity
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Review of

Walton Park

from J E (Friend of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit once a week. The staff achieve a calm friendly atmosphere. I visit my friend Jean once a week. She doesn't have any family. I understand and appreciate the work you do. Not reviewed, I don't experience food or activities so 'satisfactory'
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Review of

Echelforde

from Claire B (Daughter-in-law of Resident) published on 23 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law moved to Echelforde in September 2025. At the beginning, it was difficult for her and us to adjust to a new way of living. The staff are amazing, in particular Passiona, whom mum adores. She isn't keen on the food there, but they allow us to bring soups for her and some of the things
she would have at home. For her, this has made a real difference, and she now feels that this is 'her home'.
Reply from Samantha Debenham, Reviews Team at EchelfordeThank you very much for taking the time to leave us such wonderful feedback.

At Echelforde care home, we set a high standard for the care and services provided by our team, so we are very pleased to hear you feel our staff are amazing - we couldn't agree more.

The care provided is very tailored to each resident, and we agree it is very important to bring belongings from home to make the room feel more homely and familiar. We are so pleased to hear that mum now feels like Echelforde is home.

We are extremely proud of the hospitality here at Echelforde, however, we also understand that preferences can differ. We understand that the staff have been working closely with you and your family to ensure that mum has food that she enjoys. Please be assured that we are always very happy to receive your thoughts to allow us to create meals and snacks that we know she'll love.

Thank you again.
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Review of

Tiltwood

from Karen G (Daughter of Resident) published on 22 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has settled really well and it's such a comfort to know she has 24 hr care and is safe and happy. The entire team at Tiltwood have been welcoming, helpful, patient and genuinely caring. Thank you (also on behalf of mom).
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Review of

Jubilee House

from Nate K (Friend of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great place,friendly and compassionate staff with some excellent facilities. This home does in fact feel like a home I would recommend if asked if freinds and family asked me in regards to their loved ones
Reply from Harris Walker, Reviews Team at Jubilee HouseHi Nate. Thank you very much for taking the time to leave us feedback about your experience.
At Jubilee House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Norfolk House

from Clare C (Daughter of Resident) published on 19 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well looked after and cared for. Her keyworker knows her likes and dislikes. I find that the home responds well to ideas, suggestions, and comments regarding Mum's needs.
Mum feels settled here now, just misses a group of residents to talk to, as many are bedroom bound.
I feel that the monthly
fees are too high for what she receives, but do appear to be on a par with other nursing homes.
Reply from Samantha Debenham, Reviews Team at Norfolk HouseThank you for your feedback regarding Norfolk House.

We are so pleased to hear that you feel mum is well cared for and is settled. The team hold themselves to a very high standard and this will mean a lot to them as they continue their hard work.

We are sorry to hear that Mum misses interaction with other residents. Please be assured that if mum wishes to visit other residents, the staff would be happy to assist in facilitating this.
If mum would like to discuss interaction with others and how we could assist with this, please be assured that the Lifestyle team or other team members would be happy to do so.

Regarding the monthly fees, if you would like to further discuss this and the breakdown of how fees are calculated, please do let the Home Manager know as they would be happy to facilitate a meeting.

Thank you again.
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Review of

Jubilee House

from Richard M (Sister-in-law of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting Serena for the past 4 and a half years. When she went into residential care my wife and I , understandably, has concerns about her welfare in a Care Home. After our first visit to Jubilee House, we had no concerns whatever. I believe that for some Care Home Carers, it is just a
job to them. For the whole team at Jubilee, I believe their work is a "calling" and a natural vocation for their true feelings of proper care for the Residents. I have never heard a raised voice, a note of frustration or sense of annoyance towards any of the those in their care. What I have seen is total love and commitment towards the residents. I also know that the Carers frequently buy presents out of their own money for the Residents on their birthdays. The social side of Jubilee House is outstanding with frequent, and often, events arranged that are incredible and must surely raise the spirit of those that can appreciate it. My wife and I cannot thank everyone at Jubilee enough.
Reply from Harris Walker, Reviews Team at Jubilee HouseHi Richard. Thank you very much for taking the time to leave us feedback about your experience. We really appreciate your kind words about our home and I have made sure to share them with the team. It is a real pleasure to care for Serena.
At Jubilee House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Jubilee House

from Lorraine E (Sister of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Sister has been at Jubilee House for some time. I see her frequently and she has always been well presented, and always has a smile on her face which, in my opinion, is due to the staff and the good care she receives. There is always a very happy atmosphere from the moment of entering the front door,
where you are treated like a friend by all the dedicated staff, which radiates throughout Jubilee House. Everywhere is always clean, tidy and well maintained, as is all areas, inside and out. There is always, on a daily basis, activities for the residents, whether cooking, exercises, gardening, mobility and many other. I, as her sister, are always informed and kept up to date of matters relating to her health and wellbeing. I will always be happy to, and have, recommended Jubilee House to others. I cannot praise Jubilee House high enough for all they have done and do for my Sister and all of the other residents that need their care and support.
Reply from Harris Walker, Reviews Team at Jubilee HouseHi Lorraine. Thank you very much for taking the time to leave us feedback about your experience.
At Jubilee House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Echelforde

from M H (Son of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum's been here for a month, staff are always helpful and friendly and welcoming feel mums being well looked after, there's plenty going on and staff always encourage mum to take part . Overall we are very happy with mums care.
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Review of

Walton Park

from Rush S (Wife of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am the wife of Colin, who has been a resident since 28th May 2025. To single out staff members is to do the whole team a disservice; however, in terms of personal care, Mel, Mirebel and Maggie are outstanding.
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Review of

Jubilee House

from Linda E (Daughter of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Jubilee House 18 months ago, when it became to much for us to look after her at home. It made it a bit easier for her as she had had two weeks there the year before. The staff were so welcoming and she settled quite quickly. To begin with she would stay in her room and watch
TV but after a few months of encouragement from the staff she started taken part in many activities. Unfortunately she had a stroke and is now nursed in bed. But still some activities are brough to her bedside. I cannot give the staff enough praise for the work they do, from the nurses carers, domestic and reception workers. Sometimes meals are a problems, not wanting to eat. She gets encouragement from the staff. I have recommended other families to Jubilee House. Thank you for looking after her so well. The family appreciate every thing you do for her.
Reply from Harris Walker, Reviews Team at Jubilee HouseHi Linda. Thank you very much for taking the time to leave us feedback about your experience. I will pass on your kind words to the team.
At Jubilee House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Garth House

from Paul M (Son of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home for a loved one is one of the most difficult and emotional decisions a family can make. When our father became a full-time resident at Garth House, we were naturally anxious, but we need not have worried.
From day one, the care, kindness and professionalism shown by all the staff
have been outstanding. Despite the challenges of caring for residents with dementia, everyone is friendly, positive and genuinely caring. Nothing is ever too much trouble.
Communication is excellent. Sheena, the Manager, and Favour, one of the nurses, always keep us informed and contact us promptly if there are any concerns about Dad's wellbeing, which gives us great reassurance.
Whether arranging a haircut, a chiropodist visit or simply answering our questions, everything is handled efficiently and with compassion.
Importantly, Dad is happy, safe and well cared for. We are extremely grateful to the entire team and would have no hesitation in recommending Garth House to other families
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Review of

Walton Park

from L T (Daughter of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
WOW! What a privilege to enjoy a concert by one of the carers while the team cheerfully kept everyone cool in this hot weather. Our mother was thriving at WCH so we were a bit worried when ownership changed. Luckily, we are impressed with CUK's attention to detail and drive to raise quality. Most
importantly, the marvellous WCH team, who we have grown to love, are still there caring and even occasionally singing to mum. The positivity they constantly show and passion to give care is humbling. Mum loves people watching and the smiles, laughter and gentle touches from everyone, not only the carers, keeps her engaged and happy. Dementia has taken away a lot but kindness still warms her and the attention given to her around food is much appreciated. Family and friends have noted her improvements so after years of supporting her care at home I finally took a longer break as mum is now in good hands. THANK YOU to all at WCH as each person has helped create mum's comfortable home.
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Awards / Recognitions (150)

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