Care Homes Owned by Care UK in Cardiff

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Cardiff

Only the locations & reviews in Cardiff for Care UK are showing below.

View the details of all 181 locations (with 14313 reviews) owned by Care UK

Care UK Locations in Cardiff (2)

2 Care Homes owned by Care UK in Cardiff
Llys Cyncoed

127 Cyncoed Road, Cyncoed, Cardiff CF23 6AF 

9.9 95 reviews
"My good friend has recently passed on due to stage 4 Pancreatic cancer and was in hospital for at least a month back in April 2025. During…"   Read all 95 reviews
Location Type Care Home

Llys Cyncoed's dedicated team provide premium residential and dementia care on a respite and permanent basis in Cyncoed, Glamorgan. Residents can choose from a range of accommodation options, including some suitable for couples. There are plenty of… Read more about Llys Cyncoed

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 99 Rooms
  • from £1,627 / week
Llys Herbert

Ty-Draw Road, Lisvane, Cardiff CF14 0AW 

9.9 24 reviews
"We have nothing but praise for the professional, caring and helpful team we have met whilst selecting a care home for my sister. The whole…"   Read all 24 reviews
Location Type Care Home

Llys Herbert is a new purpose-built luxury care home in Cardiff. The dedicated team provides personalised residential, respite and dementia care for up to 75 older people. Each bedroom has its own en-suite wet room and is individually decorated and… Read more about Llys Herbert

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 75 Rooms
  • from £1,727 / week

Care UK Reviews in Cardiff (119)

9.7

Care UK has a Group Review Score of 9.7 (9.735) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Llys Cyncoed

from Paul H (Friend of Resident) published on 8 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My good friend has recently passed on due to stage 4 Pancreatic cancer and was in hospital for at least a month back in April 2025. During this ordeal we started to look for alternative care options for him and narrowed our choice down to two care homes in Cardiff. We took my friend round both and he
immediately settled on Llys Cyncoed Care home in Cardiff, where he remained for the next 4-months until his death on 28 October 2025. Adrian's stay at Llys Cyncoed was fairly brief, but the care he received was exceptional and as far as he could, given his circumstances, he enjoyed his time at the home. The staff were magnificent throughout .... especially toward the end, when it was particularly 'harrowing' for us to visit as friends and family, but equally challenging for the staff looking after him. I cannot thank them enough for the care and attention they all showed my friend and the dignity he was able to maintain right to the end.
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Review of

Llys Cyncoed

from Nicola K (Niece of Resident) published on 1 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Llys Cyncoed highly enough. From initial enquiries to the outstanding level of care received during a particularly difficult time. The care team became friends and the level of assistance and compassion shown was second to none. Everyone there is treated as an individual with their
particular needs, likes and dislikes catered for as closely as possible. From personal experience I can say that the staff went over and above what could have been expected, not only for the resident, but for friends/family also. The home is beautifully appointed, with many large social rooms and an exquisite dining room and gardens. There are numerous activities and trips organised for anone who wishes to take part. But above all, what shines through is the dedication, compassion and friendliness of all of the people, in whatever capacity, that work there. Thanks to all of you - for taking such wonderful care of my relative - and for the great kindness and care that you also showed to me.
Reply from Elisabeth May, Reviews Team at Llys Cyncoed
Thank you so much for taking the time to write this review, and thank you so much for your very kind words.
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Review of

Llys Cyncoed

from Sue F (Daughter of Resident) published on 18 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
There is no doubt that Llys Cyncoed is an absolute exceptional care home.
We visited many before choosing and we are so glad we made it our choice.
From the start of this difficult journey the staff have gone above and beyond in supporting us with mum and their attention to detail is excellent.
Extremely
homely, excellent food, daily entertainment and activities, outstanding staff, very welcoming and mum is made to feel so comfortable and safe.
Would definitely recommend Llys Cyncoed and would like to thank all staff for making us feel at home.
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Review of

Llys Cyncoed

from R C (Son of Resident) published on 7 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A massive thank you to all at Llys Cyncoed for the exceptional level of care and support given to my parents over the last five years. I cannot praise the team highly enough for the loving and welcoming environment they create for residents and their visitors. Accommodation, facilities and housekeeping
are all to a very high standard and the quality of food is excellent. There are numerous social activities and trips for those who wish to participate but there is no pressure to join in for those who prefer to live more independently. The team frequently go the extra mile to fulfil the preferences of individual residents and adapt to their changing needs. My parents came to regard many of the staff as friends and I was always grateful for the support provided to me as a family member and the welcome I was offered whenever I called in or visited. I have nothing but praise for the staff and would not hesitate to recommend Llys Cyncoed to prospective residents and their families.
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Review of

Llys Herbert

from Mike A (Brother of Resident) published on 4 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have nothing but praise for the professional, caring and helpful team we have met whilst selecting a care home for my sister. The whole process was made very easy for us by everyone and the warm welcome we receive at each visit is like being wrapped in a warm blanket. My sister has settled very well
and we couldn't be more delighted with our choice of care home.
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Review of

Llys Cyncoed

from Graeme i (Husband of Resident) published on 14 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident in the secure accommodation for nearly 5 years. I have nothing but praise and admiration for the work that the staff do. In 5 years there has only been one hiccup which was swiftly dealt with.
The ambience, food and facilities are excellent. IT's expensive but the extra
cost over the other other facilities available in the area is , if it can be afforded , well worth while.
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Review of

Llys Herbert

from E E (Daughter of Resident) published on 17 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very well looked after. The staff are very attentive, caring and friendly. They know him well and encourage his interests. We are warmly welcomed by all staff when we visit.
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Review of

Llys Herbert

from Stephen J (Son-in-law of Resident) published on 29 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent level of care and attention to needs. All staff are very friendly and helpful. Interests are considered and every effort is made to ensure engagement. The lifestyle leader organised a room, decoration and refreshments (without us asking, a lovely surprise) for my mother-in-law's 80th birthday
so that my father-in-law and the rest of the family could be included in the celebrations. It is a great relief that we know that my father-in-law is being cared for and is made comfortable 24/7.
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Review of

Llys Herbert

from C N (Daughter of Resident) published on 21 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the attention shown to Dad's needs and the care given. Staff are always welcoming and friendly and all are very helpful. Lifestyle staff have considered Dad's interests and have set up a chess club with one member of staff, who is organising this, teaching herself to play in order
to join in, really impressed with her. Escorts on mini bus trips have been excellent, this included a Christmas visit to a family members home which was lovely for Dad. Most importantly we know that Dad is being cared for and is comfortable for 24 hours a day.
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Review of

Llys Cyncoed

from Ceri P (Daughter-in-law of Resident) published on 13 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
What a truly fantastic care home. We are thrilled that our family member has settled so well and that is truly down to the dedication of all staff members. Everyone contributes to make the residents and families feel that Llys Cyncoed is genuinely a home from home. Of course the building is superb but
it's the people who make this place so special. I would have no hesitation in recommending Llys Cyncoed to anyone. You really do go the extra mile, a huge thank you to you all. If family members are considering a care home, Llys Cyncoed is a definite, you will not be disappointed.
Reply from Elisabeth May, Reviews Team at Llys Cyncoed
Thank you so much for taking the time and writing this beautiful review for us. We are delighted that the family are all so pleased with everything that we do.
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Review of

Llys Cyncoed

from J D (Daughter of Resident) published on 30 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't have found a nicer care home for Mum. It's like moving in with a big friendly family! Mum's been here for a year now and there's always plenty to do every day from puzzles, number games, bingo, flower arranging, cinema and even in-house singers and musicians every week. Mum especially enjoys
trips out on the minibus and still gets in some retail therapy at the shops every so often! Mum's made lots of friends, enjoys nutritious homemade food and makes use of the lovely garden. The staff at all levels at Llys Cyncoed are very professional, friendly and approachable, nothing is too much trouble, their priority is the resident's happiness. The social areas are perfect, open plan but split into a Bistro area for coffee and cakes, the parlour for TV and relaxing and the restaurant where tables are beautifully dressed and an upstairs room also used for activities and to watch films. There's a family room for special occasions but Llys Cyncoed love an excuse to have a party for everyone.
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Review of

Llys Cyncoed

from Jonathan P (Son of Resident) published on 20 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in residence for almost a year now. Both the facilities and level of care have been excellent. There are plenty of options with regards to activities, both on and off-site and the ratio of resident to staff means there is someone on hand at short notice to help. The food is generally
excellent and the menu is varied, there are also plenty of other options available outside of meal time.
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Review of

Llys Cyncoed

from Mike E (Son of Resident) published on 16 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Mum arrived at Llys Cyncoed in mid-July, she has become so relaxed and secure. The staff have engaged with her in a way that lets her feel a part of the home and not just a resident. She is thriving as our family had hoped for.
The surroundings, the food, and the atmosphere are truly enabling.
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Review of

Llys Cyncoed

from David E (Son of Resident) published on 16 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first visit, I have been impressed by the professionalism of all staff, the quality of the care provided to my mother and the evident warmth and concern shown to residents and family members.
The facilities, environment, food and services offered are exceptional. My mother is a much happier
person after only a few weeks in Llys Cyncoed.
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Review of

Llys Cyncoed

from Sophie M (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident at Llys Cyncoed Care home for two years. The staff are totally dedicated and caring. My Dad has Parkinson's and so he requires quite a lot of personal care which I have found to be carried out in a very professional and caring manner. The resident comes first. I have been
contacted by the staff immediately when Dad was taken ill and an ambulance was called. Lovely staff stayed with Dad the entire time. I have regular contact about any updates on Dad which is helpful. The staff organise lots of social activities and trips out so there is something for everyone. Dad particularly enjoys the quizzes and giant crossword. There is live sport televised so you never miss out on a game, a Wimbledon final or the Olympics. There is a lovely garden too which Dad has been able to enjoy at times. I can't fault this care home for Dad. I know he is in caring and expert hands so I can rest easy. Thank you to all the great staff at Llys Cyncoed.
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Review of

Llys Cyncoed

from A T (Nephew of Resident) published on 19 August 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not have hoped for a better setting for my aunt's residential care. The facilities, food and care provided by all the staff are absolutely first-class, and we are so pleased and grateful that she is in safe hands and being looked after so well. It is a great comfort to see how much you all
genuinely care and connect with residents to make them feel at home. Thank you to all at Llys Cyncoed.
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Review of

Llys Herbert

from Steve W (Son of Resident) published on 15 July 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently at Llys Herbert Care Home having respite care. This is her second time there and she is thoroughly enjoying it again.
Not only is my mum being cared for but she has also made new friends and is taking part in the daily activities.
The facilities are excellent, her room is lovely
as are the communal areas.
My mum is really grateful for everything that is been done for her and the support she is being given.
All of the staff are excellent, they are very caring and nothing is too much for them.
I can highly recommend Llys Herbert as the care home to go to for either respite or full-time from the service my mum has received.
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Review of

Llys Herbert

from Dawn S (Resident) published on 27 June 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
What a stunning care home. Llys Herbert is the next level of beautiful. Superior decorated and each time I've been there the manager has been welcoming and most helpful. The rooms are gorgeous and everything looks perfect.
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Review of

Llys Cyncoed

from Susan M (Daughter of Resident) published on 24 June 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has spent most of her days at Llys Cyncoed and as I live in Canada the feedback and details were very comforting for me.
Though far away I had video calls set up with no hesitation from staff which was great. I have had the opportunity over the last 12 months to spend quite a lot in there
up until my mom's passing (the staff were amazing). Seeing for myself Llys Cyncoed is immaculate from the inside out the decor is outstanding and an atmosphere of warmth. In saying all this it goes much deeper it's the core of which is the staff. They are the most genuine loving and caring that I have met from concierge to management and staff in all departments which for me was the most important factor for which I am deeply thankful. My mom was on the terrace (dementia floor) she was very respected and loved as all other residents. It's a very difficult and emotional time to place a loved one in a home I would highly recommend this care home without any hesitation!
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Review of

Llys Herbert

from C J (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
This place is wonderful, from the first show around to the present.
It was a big step as a family to put our Mother in on respite, even though we knew it was needed. The whole team made the check-in a smooth, pleasant experience and put us all at ease. We are thrilled with how quickly our Mother has
settled in, made friends and joined in with the activities on offer.
It's lovely for us to see her so happy and the change in her. We call it her five-star hotel. The rooms, meals and facilities are excellent.
The care given by the team in the dementia community has been amazing.
Reply from Reviews Team, Reviews Team at Llys Herbert
Hi, thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert, we set a high standard for ourselves, so we are delighted to hear that your experience with us…read more
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Awards / Recognitions (135)

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