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Care Homes Owned by Care UK in Cardiff

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Cardiff

Only the locations & reviews in Cardiff for Care UK are showing below.

View the details of all 264 locations (with 21324 reviews) owned by Care UK

Care UK Locations in Cardiff (2)

 - Browse 2 Care Homes owned by Care UK in Cardiff
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Llys Cyncoed
127 Cyncoed Road, Cyncoed, Cardiff CF23 6AF 
Top 20 carehome award certificate
9.9 99 reviews
Llys Cyncoed, Cardiff, Cardiff
Top 20 carehome award certificate
"My parents moved together to Llys Cyncoed three years ago. From my very first visit to view the home I have been struck with the warm…"   Read all 99 reviews
  • from £1,627 / week
  • 99 Rooms
Location Type Care Home

Llys Cyncoed's dedicated team provide premium residential and dementia care on a respite and permanent basis in Cyncoed, Glamorgan. Residents can choose from a range of accommodation options, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Llys Herbert
Ty-Draw Road, Lisvane, Cardiff CF14 0AW 
9.7 33 reviews
Llys Herbert, Cardiff, Cardiff
"Llys Herbert is wonderful in general, but the VE Day celebration was a particular high spot. It was so good to see the interaction with…"   Read all 33 reviews
  • from £1,727 / week
  • 75 Rooms
Location Type Care Home

Llys Herbert is a new purpose-built luxury care home in Cardiff. The dedicated team provides personalised residential, respite and dementia care for up to 75 older people. Each bedroom has its own ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Care UK Reviews in Cardiff (132)

9.6

Care UK has a Group Review Score of 9.6 (9.649) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Llys Cyncoed

from L R (Son of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Llys Cyncoed for over a year now. At first she was uncertain whether she wanted to stay, but the carers were very welcoming and helpful and she is now very happy to be there. In fact she often helps to welcome new residents.
The carers are always very warm and helpful whilst also
being thoroughly professional.
Llys Cyncoed is a lovely environment, reminiscent of an upmarket hotel, and the facilities are excellent - they even catered for us in a private dining room when we held a small Christmas party there.
Mum considers herself very fortunate to be at Llys Cyncoed, and we would heartily recommend it to anyone considering a move to a care home.
Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much for writing this lovely review, we are delighted that your Mother is here with us and she and your family are so happy!
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Review of

Llys Cyncoed

from Kathryn R (Daughter of Resident) published on 6 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved together to Llys Cyncoed three years ago. From my very first visit to view the home I have been struck with the warm welcome in the large, bright and beautifully decorated reception area. From here the communal areas, corridors and residents rooms are equally light, comfortable, well
appointed and kept super-clean. My parents brought some of their own furniture, some was provided. Every effort is made to ensure the residents are as content and comfortable as possible with a wide variety of activities and entertainment available if wanted. My parents enjoyed a number of outings in the minibus.


The staff, whatever their role, are kind, respectful, professional and thoughtful towards the residents and their families. Nothing is too much trouble. This was demonstrated recently in the care provided to my mother in her final days and my father before that.


I have never regretted choosing Llys Cyncoed as a home for my parents.

Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much for taking the time to write such a lovely review. It truly was such a pleasure to have your parents live here with us.
All best wishes to you and your family
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Review of

Llys Herbert

from S L (Relative of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Llys Herbert is wonderful in general, but the VE Day celebration was a particular high spot.
It was so good to see the interaction with residents, family, carers and managers.
Everyone sang joyously while taking a period of silence and listening to Churchill's speech about victory in Europe.
My
lovely relative didn't want to go outside so we enjoyed the fun and music from inside with a glass of sparkling wine! Despite having dementia she sang all the words to the old war favourites. When I left she was animated and brimming with smiles.
Thank you!
Reply from Holly Cole, Reviews Team at Llys HerbertHi, thank you very much for taking the time to leave us feedback about your experience and we're so glad you enjoyed the VE Day celebrations, it was a wonderful day.

At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

If you would like to provide us any further specific feedback, please use the form on the feedback page of the Care UK website.

Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team
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Review of

Llys Cyncoed

from Anthony B (Son of Resident) published on 20 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had benefitted from full-time care in her own home in Cheshire for several years before her needs increased and her isolation from other family members (all 150-200 miles away) became too difficult to manage.
As a Cardiff resident myself, I had become aware of the very high standard of care
and accommodation offered at Llys Cyncoed, and I was fortunate to secure a room for my mother two months ago. The building, common areas, rooms, food and recreational activities are all top class. Most importantly, so are all the staff.
Despite being a rather private person, and having lived in comfort and privacy in her own house for many decades, Mum is totally happy at Llys Cyncoed. It is difficult to see how the combination of care, comfort, privacy and professionalism could be improved upon: it has the feel and atmosphere of a large and very happy family-- congratulations to the staff.
Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much for writing this wonderful review! We are delighted that you and your family are so pleased with everything, and it is an absolute joy to have your Mother staying here with us.
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Review of

Llys Herbert

from John R (Husband of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Llys Herbert who are mostly quite young are excellent they could not be more caring with Beryl and it's no surprise that she is very fond of them all. Her face lights up when they are near and although they are busy they always seem to make time to sing a little song or have a dance with
her which I am sure makes her stay here so much better.
Reply from Holly Cole, Reviews Team at Llys HerbertHi John, thank you very much for taking the time to leave us feedback about your experience, and we're so glad your wife loves being with us as we love supporting her.

Thank you for your time

Many thanks the Care UK team
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Review of

Llys Herbert

from L B (Daughter of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my dad is provided with. The staff are lovely with him which gives me peace of mind.
Reply from Holly Cole, Reviews Team at Llys HerbertHi, thank you very much for taking the time to leave us feedback about your experience.

At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you for your time,
Many thanks the Care UK team
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Review of

Llys Herbert

from Hew O (Son of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is looked after well here.
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Review of

Llys Herbert

from E L (Cousin of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Llys Herbert is a beautiful home with excellent facilities. The staff are all welcoming, kind and caring. My cousin is very happy here and is well looked after.
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Review of

Llys Herbert

from David N (Son of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is a long-term resident. He is receiving a good level of care. We appreciate the individual dedication of staff, the fact that they spend time with him and try to engage in conversation that interests him. The staff show patience sometimes under difficult circumstances. He enjoys his food
and appreciates the help he sometimes needs during meal times. He does enjoy when the staff have been able to take him into the garden, or a short outing in the wheelchair. We find the care home well looked after, neat and tidy. We appreciate the offer to have a meal with him in the dining room or his room.
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Review of

Llys Herbert

from S R (Son of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is always washed and changed every morning, making herself presentable is very important to her and staff realise this and always looked after her. Food is of good hotel standard and goes down well.
Activity team always very positive and frequent variety of activities. Well done all.
Reply from Holly Cole, Reviews Team at Llys HerbertHi, thank you very much for taking the time to leave us feedback about your experience, it's great to hear positive feedback for our food and activities as well as care staff, our team work hard to ensure we work together to give everyone a fulfilled life when living with us.
Thank you for your time
Many thanks the Care UK team
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Review of

Llys Herbert

from H C (Wife of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Modern building, well designed and well care for. Good quality food and drink.
Staff are pleasant and approachable.
The management of the home are approachable and do everything in their power to assist where possible.
Reply from Holly Cole, Reviews Team at Llys HerbertHi H C, thank you very much for taking the time to leave us feedback about your experience and your kind words about our wonderful team.
At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time
Many thanks the Care UK team
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Review of

Llys Cyncoed

from Elaine B (Daughter of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only find positives to describe the 2 years my father was cared for at Llys Cyncoed. The receptionists through to the care staff and every member of staff in between make it a wonderful place to live and to visit. When he arrived my dad was at a very low point in his life and was scared of everything.
They persevered with care, compassion and kindness, as well as offering friendship. Two years later he has left behind a great bunch of individuals and I know that he will miss them all in the same way that we, as a family will. They became an extension to our family. Sadly his needs now require nursing, otherwise we would never have moved him.
I can't recommend Llys Cyncoed enough. Go and check it out for yourselves, you won't be disappointed
Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much for taking the time to write such a beautiful review. We all miss your family and send you all love and best wishes for the future, and don't forget to call in for coffee! x
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Review of

Llys Herbert

from David C (Husband of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is not able to do much for herself, but has found the staff and management of Llys Herbert to be understanding of and sympathetic towards her care, capable and responsive when necessary, courteous and respectful at all times and most of all caring. Llys Herbert and its staff and residents deserve
the fine reputation afforded them.
Reply from Holly Cole, Reviews Team at Llys HerbertHi David, thank you very much for taking the time to leave us feedback about your experience.

At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you for your time,

Many thanks the Care UK team
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Review of

Llys Cyncoed

from Julian L (Son of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has resided at Llys Cyncoed for over 4 years and she has been and remains very settled and happy.
The staff at all levels, throughout this period, have always been very kind, caring, friendly, approachable, supportive and professional.
They provide a safe and secure environment, always with
a welcoming and happy atmosphere.
The building is impressive and the facilities are excellent.
There are daily entertainment activities, regular trips out and in-house hairdressers.
The social areas are excellent, with coffee/ tea/ snacks downstairs and an upstairs lounge for activities/ films, etc.
The food is generally excellent, with a varied menu and a choice of bespoke items.
Recently, the staff arranged a lovely birthday celebration for her wider family and friends, which was excellent.
I would highly recommend Llys Cyncoed for anyone considering a care home.
Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much for taking the time to write this lovely review.
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Review of

Llys Cyncoed

from Sinead J (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the home in 2025 and the support both beforehand and at point of her arrival had been exemplary. I visited a number or other homes beforehand and was immediately impressed when I arrived at Llys Cyncoed. It smelt beautiful , everyone was so welcoming and the whole place felt reminiscent
of a 5 star hotel. Time was taken to assess mum at home in the first instance. On her day of arrival everyone greeted us by name and her room had been prepared with her personal items to make her feel welcomed immediately.
The staff have been so attentive every since and treat her with such dignity and kindness. The warmth between carers and residents is heart warming and mum settled immediately which gave me the peace of mind I need at such a pivotal point. I couldnt be more grateful and would highly recommend them
Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much! We really appreciate your lovely feedback.
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Review of

Llys Cyncoed

from A W (Daughter of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a period of respite Mum made the decision herself to stay on permanently at Llys Cyncoed and luckily a lovely room was available. She was finding life at home, by herself, very lonely and managing daily tasks was definitely becoming very challenging for her. This decision was not an easy one to
make. It's 6 months on now and we are so very pleased at how Mum has settled in. All of the members of the care team are always welcoming, warm and friendly. They are kind, incredibly caring and very supportive of Mum and the rest of the family. We now enjoy quality time with Mum knowing that she is safe and secure with a professional team of people who have her very best interests at heart. Thank you all!!
Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much for taking the time and writing this lovely review of us! We are delighted that you are so happy and it is a pleasure to be able to care for your Mother.
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Review of

Llys Cyncoed

from Paul H (Friend of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My good friend has recently passed on due to stage 4 Pancreatic cancer and was in hospital for at least a month back in April 2025. During this ordeal we started to look for alternative care options for him and narrowed our choice down to two care homes in Cardiff. We took my friend round both and he
immediately settled on Llys Cyncoed Care home in Cardiff, where he remained for the next 4-months until his death on 28 October 2025. Adrian's stay at Llys Cyncoed was fairly brief, but the care he received was exceptional and as far as he could, given his circumstances, he enjoyed his time at the home. The staff were magnificent throughout .... especially toward the end, when it was particularly 'harrowing' for us to visit as friends and family, but equally challenging for the staff looking after him. I cannot thank them enough for the care and attention they all showed my friend and the dignity he was able to maintain right to the end.
Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much for writing this heartfelt review of us, we are very grateful for your kind words
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Review of

Llys Cyncoed

from Nicola K (Niece of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Llys Cyncoed highly enough. From initial enquiries to the outstanding level of care received during a particularly difficult time. The care team became friends and the level of assistance and compassion shown was second to none. Everyone there is treated as an individual with their
particular needs, likes and dislikes catered for as closely as possible. From personal experience I can say that the staff went over and above what could have been expected, not only for the resident, but for friends/family also. The home is beautifully appointed, with many large social rooms and an exquisite dining room and gardens. There are numerous activities and trips organised for anone who wishes to take part. But above all, what shines through is the dedication, compassion and friendliness of all of the people, in whatever capacity, that work there. Thanks to all of you - for taking such wonderful care of my relative - and for the great kindness and care that you also showed to me.
Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much for taking the time to write this review, and thank you so much for your very kind words.
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Review of

Llys Cyncoed

from Sue F (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is no doubt that Llys Cyncoed is an absolute exceptional care home.
We visited many before choosing and we are so glad we made it our choice.
From the start of this difficult journey the staff have gone above and beyond in supporting us with mum and their attention to detail is excellent.
Extremely
homely, excellent food, daily entertainment and activities, outstanding staff, very welcoming and mum is made to feel so comfortable and safe.
Would definitely recommend Llys Cyncoed and would like to thank all staff for making us feel at home.
Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much for leaving this wonderful review! The journey into seeking care for a loved one can be so difficult and we are delighted that you chose us and are so happy with everything
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Review of

Llys Cyncoed

from R C (Son of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A massive thank you to all at Llys Cyncoed for the exceptional level of care and support given to my parents over the last five years. I cannot praise the team highly enough for the loving and welcoming environment they create for residents and their visitors. Accommodation, facilities and housekeeping
are all to a very high standard and the quality of food is excellent. There are numerous social activities and trips for those who wish to participate but there is no pressure to join in for those who prefer to live more independently. The team frequently go the extra mile to fulfil the preferences of individual residents and adapt to their changing needs. My parents came to regard many of the staff as friends and I was always grateful for the support provided to me as a family member and the welcome I was offered whenever I called in or visited. I have nothing but praise for the staff and would not hesitate to recommend Llys Cyncoed to prospective residents and their families.
Reply from Elisabeth May, Reviews Team at Llys CyncoedThank you so much for writing this wonderful review of us, and it was a pleasure to have been able to care for your wonderful parents.
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Awards / Recognitions (148)

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