Care Homes Owned by Care UK in Leicestershire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Leicestershire

Only the locations & reviews in Leicestershire for Care UK are showing below.

View the details of all 181 locations (with 14212 reviews) owned by Care UK

Care UK Locations in Leicestershire (2)

2 Care Homes owned by Care UK in Leicestershire
Lonsdale Mews

Farley Way, Quorn, Loughborough LE12 8XS 

10 148 reviews
"I am the son-not-in-law of my partner's mother and a regular visitor to Lonsdale Mews. Sadly, over the last two years, 'Mum' has been a…"   Read all 148 reviews
Location Type Care Home

Lonsdale Mews in Quorn offers high-quality residential and dementia care for older people on a respite and permanent basis. Living at Lonsdale Mews is all about enjoying a superb quality of life in beautiful surroundings. The home offers spacious… Read more about Lonsdale Mews

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • 64 Rooms
  • from £1,899 / week
Oat Hill Mews

Leicester Road, Market Harborough LE16 7BN 

10 29 reviews
"I went in for two weeks respite care after a fall while my family were away and found everyone welcoming and friendly, all of the staff are…"   Read all 29 reviews
Location Type Care Home

The dedicated team at Oat Hill Mews offer personalised residential and dementia care on a permanent and respite basis. The team get to know each resident, creating care and lifestyle plans tailored to their needs. The purpose-built care home is thoughtfully… Read more about Oat Hill Mews

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • 76 Rooms
  • from £1,658 / week

Care UK Reviews in Leicestershire (177)

9.7

Care UK has a Group Review Score of 9.7 (9.737) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Lonsdale Mews

from Bruce K (Son-in-law of Resident) published on 14 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the son-not-in-law of my partner's mother and a regular visitor to Lonsdale Mews.
Sadly, over the last two years, 'Mum' has been a resident; both her physical and mental health have deteriorated; she has Alzheimer's, a very cruel disease.
All the staff understand the challenges involved in dealing
with people living with dementia. All their residents are treated with dignity and respect at all times, and choices are always offered, whether they may be about meals, what clothing to wear, or in which activities they wish to take part.
The place is spotlessly clean, warm when it is cold outside, and furnished to good-quality hotel standards. Housekeeping does a meticulous job.
The food is healthy, varied, and nutritious. The Lifestyle Team does its best to ensure a range of activities, excursions to local attractions, and visits from outside 'entertainers' cater to the needs of an eclectic audience.
I have absolutely no doubt that Lonsdale Mews is well-managed and well-run.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for taking the time to share your feedback on your experience of Lonsdale Mews. We are very grateful for your kind words and are glad to hear that you feel confident in the care your…read more
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Review of

Lonsdale Mews

from C L (Daughter of Resident) published on 11 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived at Lonsdale Mews for over two years. Managers and staff know Mum well and care for her with kindness, fondness and compassion. The Team Leaders talk to me regularly about health matters and Mum's care plan is regularly updated. All care and non-care staff genuinely take pride in their
work. Mum enjoys the varied menu and always has a choice of meal. The home has a homely welcoming feel and is well equipped and maintained. When Mum moves around the home and garden she often comments about what a lovely place it is. This summer we have thoroughly enjoyed spending time in the garden. The Lifestyle team organise daily activities and events. The Home's 5th birthday party was great fun and included everyone. Mum has visited Bradgate park and Quorn Railway Station in the last couple of months. Mum also enjoys being in her room listening to music looking out onto trees outside her window. As family members we feel supported too and very much part of the Lonsdale community.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for your kind feedback. We're delighted that your mum feels happy and well cared for, and that you feel well informed and supported as part of the Lonsdale Mews community.
Your…
read more
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Review of

Oat Hill Mews

from Jo D (Respite Resident) published on 24 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I went in for two weeks respite care after a fall while my family were away and found everyone welcoming and friendly, all of the staff are utterly professional and very kind. They managed my complicated medical regime well. The rooms are beautifully decorated, spacious and well equipped with a lovely
en-suite wet room. The food is also good with plenty of choice. Activities are varied and good fun with something different everyday if you want to join in, I especially enjoyed a trip out to a garden centre.
Hairdressers and chiropodist were also nice to have on site.
But the best thing were the staff. Nothing was too much trouble. Thank you all.
Reply from Lucy Armstrong, Reviews Team at Oat Hill Mews
Hi Jo thank you very much for taking the time to leave us feedback about your experience. We are very glad you enjoyed your stay with us.
At Oat Hill Mews Care Home - Care UK we set a high standard…
read more
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Review of

Oat Hill Mews

from Hugh H (Husband of Resident) published on 23 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My initial contact with Oat Hill Mews was to give my wife, who has mixed dementia, two weeks respite care. It was an outstanding success due to, (1) the warm, friendly and genuinely caring attitude of everyone who works there, and (2) the superb quality of the building and fixtures - it really is 5-star,
(3) the high standard of cleanliness that is maintained everywhere.
I was so impressed by eveything that my wife is now a permanent resident at the home and has settled really well. Her every need is cared for and she enjoys the food each day and the wide variety of activities and entertainment available.
If you are looking for a residential care home in the Market Harborough area, Oat Hill Mews is my recommendation.
Reply from Lucy Armstrong, Reviews Team at Oat Hill Mews
Hi Hugh,

Thank you very much for taking the time to leave us feedback about your experience.

At Oat Hill Mews Care Home - Care UK we set a high standard for ourselves, so we are very pleased to…
read more
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Review of

Lonsdale Mews

from Julie C (Niece of Resident) published on 16 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Lonsdale Mews on the occasion of my Aunty' 100th birthday. As a Registered Nurse I am familiar with what to look for in a care home, and this home didn't disappoint!! It was clean, no odours and the staff we saw on the day treated those who live there with dignity and respect. You could tell
that the staff were passionate about the job they do. All the residents looked at home which is important as it is their home. I cannot recommend this home highly enough. Thank you to the staff that make our loved one's lives enriched, you are amazing.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for your kind and thoughtful review following your visit to Lonsdale Mews for your Auntys 100th birthday.
We are very proud to receive such positive feedback, particularly from…
read more
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Review of

Lonsdale Mews

from Rebecca Y (Daughter of Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mum recently spent 3 weeks in respite care at Lonsdale Mews. This care home is unlike any others that I have visited because it doesn't smell or feel like one. It feels like a home and not at all clinical.
From the very first phonecall to the home I spoke to people who evidently cared for
me as the daughter of an unwell mum as well as my mum. The manager was particularly helpful, caring and professional before and during my mum's stay.
My mum received good quality care while she recovered from an infection, throughout the day and night. The chef very kindly made food to meet her dietary requirements.
I was impressed with the number of activities and events available for residents to attend throughout each day, the well stocked self service cafe and the main garden which was beautiful with plenty of seating.
Mum's room was nicely furnished and it was great that she had her own shower room.
I would definitely recommend this care home.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for your kind words and for recommending Lonsdale Mews. We are so pleased to hear that your mum felt at home during her stay, enjoyed the facilities, and that you both felt well…read more
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Review of

Lonsdale Mews

from Karen J (Daughter of Resident) published on 28 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had such a lovely respite stay at Lonsdale Mews, which meant we could relax and have a break knowing she was being well looked after means the world to us.
Mum room was perfect and with an en suite she even had flowers and chocolate in her room on arrival which was a lovely touch. The care staff
took time to get to know Mum before she stayed and we loved the attention to detail, even over small but meaningful things which made it much more personal. We would definitely recommend it to others and will using it again in the short term but would consider it as a forever home for Mum if we need too.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for your lovely review and kind words! We are delighted to hear that your mum had an enjoyable stay with us and that you felt comfortable with our care. It means a lot to hear that…read more
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Review of

Lonsdale Mews

from Garret F (Son of Resident) published on 26 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Lonsdale Mews just over a 3 years ago. We checked many homes for mum, but Lonsdale was easily the best. There are activities planned for every day, supported by 4 lifestyle coordinators, which is key to keeping my mum energised, engaged and happy. Lonsdale is a modern, clean, spacious, very
well-equipped home that is user-friendly and secure. The food choice and variety is excellent and always cooked and presented to the highest standards. Importantly Lonsdale is dog-friendly, so mum gets to see her dog most days.
However, the absolute highlight is the professional, attentive, respectful and caring team that looks after my mum. Everyone cares, goes the extra mile and nothing is too much trouble.
My final observation is that after being out with my mum when I bring her back to Lonsdale Mews, I am returning her to a comfortable, safe environment where she is treated like a VIP and receives the best possible care from a fantastic team or people who really care.
Thank you.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for taking the time to share such kind and detailed feedback about your experience of Lonsdale Mews. We are honoured that you chose Lonsdale Mews for your mum and that she's found a…read more
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Review of

Lonsdale Mews

from Alison C (Daughter of Resident) published on 26 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Lonsdale cared for my mother for 17months. Over that period their commitment & compassion never wavered. Excellent facilities, imaginative social activities, dedicated staff & always a friendly welcome. definitely recommend.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for your lovely feedback and very kind recommendation. It was an absolute privilege to care for your mother over those 17 months. We're so pleased to hear that our team's commitment…read more
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Review of

Oat Hill Mews

from Robert M (Respite Resident) published on 26 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first enquiry visit to my departure, I found all the staff to be obliging and helpful. The food was so well presented and the variety was brilliant; not one dish was repeated in the 2 weeks, well, one was, Friday fish and chips, but one would expect that. The rooms are light and airy, bathroom
is cleaned each day with towels and flannels changed. A good variety of mid-morning and afternoon events are arranged, which my visiting partner and I enjoyed. I could not fault the care home.
Reply from Lucy Armstrong, Reviews Team at Oat Hill Mews
Thank you for taking the time to leave us feedback about your experience.

We are so glad you enjoyed your stay with us and happy to hear that you enjoyed the food provided.

At Oat Hill Mews Care…
read more
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Review of

Lonsdale Mews

from Nigel C (Son of Resident) published on 22 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Lonsdale Mews for 18 months. The care home is excellent - particularly the care given by the staff. The accommodation and facilities are maintained to a very high standard.
I was most impressed by the range of activities provided, by the "lifestyle" team. I was so impressed
that I continue to volunteer at the home after my mother passed away.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for your kind words and thoughtful review. It is lovely to hear that you were happy with the support your mum received in our care and the environment we strive to maintain. It means…read more
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Review of

Lonsdale Mews

from E G (Grandson of Resident) published on 12 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly and services are excellent. My grandma is very happy there and in particular loves to get involved with all the activities - it's lovely to see her so proud of the arts and crafts she creates. Many thanks.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you for taking the time to leave us such wonderful feedback. We are delighted to hear that your grandma is happy and enjoying the activities, especially the arts and crafts. It is very…read more
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Review of

Lonsdale Mews

from K G (Daughter-in-law of Resident) published on 28 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law moved to Lonsdale Mews last year, initially for a 2 week stay which then turned into a permanent residency. She was very anxious, withdrawn and underweight when she arrived but the care and attention she has received in the last 6 months has brought about an amazing transformation.
She has put on weight, has made lots of friends and is participating in lots of the activities and trips out. The staff are always on hand and are extremely caring and skilled in looking after her physical and emotional wellbeing. There is always a lovely atmosphere in the home and lots going on and I can't recommend Lonsdale Mews highly enough.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to share your kind feedback and for rating Lonsdale Mews so highly! We are delighted to hear that the positive changes your mother-in-law has experienced over…read more
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Review of

Lonsdale Mews

from R G (Son of Resident) published on 24 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
After the death of our father, my mother wanted to stay in the family home. She stayed for almost two years with visits from a local home care agency. Unfortunately losing Dad had caused a noticeable deterioration in Mum's confidence and ability to cope. Her health began to suffer, she became anxious,
lost weight and the situation became very worrying.
My sister and I made the decision to bring Mum closer to us and approached Lonsdale Mews care home in December 2024 . Mum was offered a place, initially for a short period to see if she liked it and decided to stay permanently.
The care Mum has received has been second to none. She has made new friends, the friendly staff are building Mum's confidence back up and she's been encouraged and now enjoying many of the activities
Lonsdale provides.
The result of our decision has seen a remarkable improvement in Mum's health and happiness.
Our family would like to take this opportunity to thank all the staff at Lonsdale for their support.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for taking the time to share your famiys experience with us. We are pleased to hear that your Mum is feeling more confident and enjoying life at Lonsdale Mews. It means a lot to…read more
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Review of

Lonsdale Mews

from J E (Daughter of Resident) published on 23 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Lonsdale have been welcoming and kind since Dads arrival in July 2021. The Beacon team are attentive and friendly and nothing is too much trouble (ensuring utmost dignity and care) especially when dealing with Dad's ongoing needs as he ages. We have been kept informed of every change
in his health and the team leaders are excellent at liaising with the local surgery. Their rapport with Dad and family members is very appreciated and the support offered to families is exceptional. Other members of staff should not be forgotten: kitchen, housekeeping and admin are also integral to life at Lonsdale, chatting and joining in the many social events, giving the feeling of "family" and that residents are not forgotten at the end of their shifts. The lifestyle team are amazing at arranging events, talks, trips and birthday parties. The home is beautifully decorated, retaining a comfortable, exceptionally clean and welcoming atmosphere. I would highly recommend.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for your kind words and for recognising the whole teams efforts, for the support provided for your dad. We are grateful for your positive feedback of Lonsdale Mews, which we will…read more
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Review of

Lonsdale Mews

from A W (Daughter of Resident) published on 21 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The word that comes to mind when I think of Lonsdale Mews is kindness. The staff go out of their way to offer support to the residents - whether this relates to activities of daily living, entertainment or just making time for a chat. When visiting my relative, I am made to feel very welcome too.
Activities
are arranged to meet the interests of the residents - yet there is also the opportunity for quiet time if this is preferred.
The premises are spotless and the gardens well maintained. Food is well presented and the menu is varied.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for your lovely review! Your kind words reflect exactly the kind of environment we aim to create.
We are so glad to hear that you and your relative feel supported and welcomed. Our…
read more
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Review of

Lonsdale Mews

from Karen W (Daughter of Resident) published on 18 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law moved to Lonsdale Mews recently and we found a place where she can be happy, safe & secure. Lonsdale Mews provides a warm, compassionate, and outstanding place for residents and their families. All staff are kind, friendly, respectful, and consistently demonstrate genuine care and compassion.
They take time to know each resident well, creating strong, trusting relationships making a real difference in daily life. The rooms are clean, cozy, and warm, personalized to reflect each resident's preferences, helping them feel right at home. Residents are encouraged to interact, talk, & share together, supported by staff who add to a sense of community. Social\recreational programs are meaningful & inclusive, residents are often invited to collaborate/share ideas. Activities include outings and engagement with the community, keeping life vibrant/connected. Meal times have choices to suit every preference and diet. Families are always greeted warmly/supported. Exceptional!
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for the wonderful review of your experience of Lonsdale Mews. We are delighted to hear that your mother-in-law feels happy, safe, and at home with us. It means a great deal to know…read more
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Review of

Lonsdale Mews

from Carol H (Daughter-in-law of Resident) published on 9 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited the home many times in the last 6 months since a relative was initially placed here.
I have found the home extremely welcoming, caring and all staff are completely competent at tending to the needs of every resident.
There is a very positive buzz around the home and this is helped by
an array of inclusive activities provided for the residents and their families and friends.
My relative has quite complex needs and staff are very patient and thorough as they go about their daily tasks.
The inside and outside areas are very attractive and welcoming with easy access for all.
I have got to know quite a few residents and they always seem happy in their environment. Staff always know me and acknowledge my presence every time I visit.
Thank you for making my relative's life so much more comfortable. Nothing is too much trouble!
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you so much for your kind and thoughtful feedback. It means a great deal to hear that you find the home welcoming and that our staff are meeting the needs of your relative with care, patience,…read more
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Review of

Lonsdale Mews

from R C (Granddaughter of Resident) published on 1 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my grandfather went into Lonsdale Mews last November he has been well cared for, the staff are amazing and it's reassuring to know he's being well looked after. They run lots of activities and the place is always clean and well managed
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you for your kind feedback. We are pleased that your grandfather has settled in well with us and you are feeling reassured by the care he is receiving. Our team is committed to providing a safe,…read more
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Review of

Lonsdale Mews

from Charlie S (Granddaughter of Resident) published on 26 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my first visit to Lonsdale Mews back in September 2022, my admiration for this care home has only deepened. Each time I visit my Grandma, I'm struck again by how clean, beautifully kept, and welcoming the entire home is. The staff continue to amaze with their dedication and compassion. They work
incredibly hard every day, and it shows in everything they do - from the personal care they provide to the engaging activities they organise for the residents.
Since my Grandma moved to Lonsdale Mews, we've seen a remarkable transformation in her. Where she once was fading due to the effects of dementia, she's now thriving. Her days are filled with laughter, music, and comfort - and it's clear that the uplifting environment and outstanding care have truly extended not just her life, but the quality of it too. She feels safe, happy and completely at home.
Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews
Thank you very much for your wonderful review of Lonsdale Mews and all that we provide to care for your Grandma. It means a tremendous amount to our team to hear how much Lonsdale has made a…read more
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Awards / Recognitions (134)

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