Care Homes Owned by Care UK in Leicestershire

My sister came here initially for respite after her husband passed away in 2023 and then moved in permanently. There is a very happy, caring and fun vibe as soon as you come into the building. The staff are all so caring and fully understand each individual resident's wishes and needs. They offer care but also encourage my sister to be as self sufficient as she can be giving her, her own space. There is a programme of activities to do each day. Outings to local garden centres, theatres and so much more. The garden is so tranquil but always in use. The food is amazing and there's always a celebration going on with the Prosecco flowing. The ensuite rooms are of a good size. In short, this is a wonderful, wonderful place. As I live 250 miles away, Lonsdale Mews and all who work there give me the peace of mind that she is 100% loved and she's well cared for. I cannot recommend this care home enough. Simply thank you, doesn't cover how grateful I am. If you are unsure, a visit is a must.

Dad is being cared for wonderfully - he loves it at Lonsdale and is grateful for the care he receives. The environment is a supportive, warm and friendly one with family and friends always welcome. Thank you!

Lonsdale Mews is a fantastic care home. From the minute we were shown round we were impressed and we are still impressed every day by the excellent care Dad is receiving. There is a lovely vibe about the place and being able to go to the cafe is wonderful. The rooms are decorated beautifully, in many ways it feels more like a hotel than a care home, and the gardens are stunning and lovely to sit in. Dad has put on quite a bit of weight since starting there and that's been due to the fact he likes the food so much and is being looked after so well. There are many activities arranged and in fact it feels like something is always going on. We attended the recent Armed Forces Day where there was a band and that was great fun. Nothing is too much trouble and all the staff are really friendly and welcoming. I can't praise Lonsdale Mews enough! We are very grateful to everyone there.

Mum has been at Lonsdale Mews for over 2 years now and the care and support continues to be first class. It is lovely when I visit and the staff always have a smile and are quick to provide an update on Mum. Dad also stayed at Lonsdale Mews until he recently died; the additional end of life care was exceptional and it was lovely that several staff members attended his funeral on their own time; that says so much. Since then everyone has been looking out for Mum and ensuring she is engaged with the fantastic activities and events on offer.

The cafe is a great space to take your relative for a change in surroundings.

In summery, Lonsdale truly is a "Home-from-Home".

9 months since Mum arrived from one of the top 100 luxury care homes in England ... her physical health has improved considerably and her medication significantly reduced. Whilst dementia is a cruel, one-way street, it is lovely to see her improve in these ways. This is due to a combination of the building layout (having more separate rooms, with great staff from the management through to the care, housekeeping, kitchen and activity teams. Everyone is thoroughly welcoming and caring.

My mum spoke so highly of everyone there and was constantly telling visitors how marvellous the staff were. I honestly can't thank them enough, because I was able to enjoy my holiday knowing she was settled, happy, and far less anxious than we had feared she might be. We are incredibly grateful for the kindness, care, and support shown to both my mum and our family.

Thank you to everyone.

Thank you for looking after my mum in law and helping us navigate this difficult journey.

It is hard to adequately express our gratitude to everyone at Lonsdale Mews. My Dad came to Lonsdale Mews for an initial 2 week respite period following a sudden decline in his mobility, recurrent falls and the death of my mother. Initially he was very frail, hardly eating , withdrawn and very resistant to the help and care that was offered. The wonderful staff showed great patience and compassion towards him and now a permanent resident, he is slowly returning to his old self. All the staff have been excellent in monitoring Dad, immediately acting on any health concerns and we get regular,detailed updates every time we visit. The staff have really taken the time to get to know Dad and the whole family, and their support of us all through some very challenging times has been wonderful. Lonsdale Mews is far removed from my initial preconceptions of a care home , with wonderful facilities, food and entertainment options but it is in their respect for the residents that they truly excel.

Mum has thrived at Lonsdale Mews since moving in nearly three years ago, following a difficult time after my father's passing. She often comments how lucky she is, how happy she in the home, how all the staff are so kind and helpful and thanks me for finding such a nice place. I second all those comments! The staff are friendly, welcoming, and keep me informed about Mum's wellbeing. The home is clean and beautifully furnished, and enjoying fresh cakes in the café and beautiful garden is a treat when I visit. The exceptional Lifestyle team provide at least two fun filled activities a day delivered with much enthusiasm and they've made sure all Mum's interests are catered for, they even took her riding and have arranged talks on birds as well as many art activities, music and singing. I can't recommend the home highly enough and I'm so glad we found it.

My father definitely benefitted from the care provided.

Nothing is ever too much trouble. As a family we are just so relieved and thrilled that a space was available at Lonsdale Mews for Dad. Lonsdale Mews redefines ''Care Home'. Unrivalled in Leicestershire.

My mother was resident at Lonsdale Mews for 4 plus years and I wish to commend the Care Provider on their professionalism and the kindness of the Care they provided. It was humbling experience. I am not allowed to us names I believe but of particular note was a truly outstanding Care assistant who's help over these years and the tenderness with which she provided such was genuinely humbling. Many thanks.

Lonsdale is head and shoulders above all the other residential care homes we looked at for my mother. The professionalism and attention to detail is exceptional, the welcoming atmosphere when you arrive in reception is wonderful. There is no way you could not instantly relax and

I will finish by simply saying - carry on the great work because what you are doing is exceptional in this day and age!

If you have to move into a care home, there's a lot to be said for living in this one.

Overall, this care home makes having your loved one cared for as pleasant as it can be in the circumstances!

I have absolutely no doubt that Lonsdale Mews is well-managed and well-run.