Care UK in Essex | 7 Care Homes

Review of
Mountfitchet House
from G G (Son of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

Susan is excellent. Susan is proactive and supportive. Giselle on reception is always friendly and happy to assist with any help we may need. The carers are attentive to my mother's needs.

Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Hi G G (son Of Resident) thank you for taking the time to leave us feedback about your experience. At Mountfitchet House Care Home - Care UK we hold ourselves to a high standard and therefore we…read more

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Review of
Manor Lodge
from Susan R (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My mother spent two and a half weeks in the home while I was on holiday. I phoned her most evenings and she was quite happy there. A few friends visited her and she walked around the garden with them. She said all the staff were lovely and she knew she could ask them for help. She talked a lot to other

residents and enjoyed the company. Her room was right next to the reception and facing the carpark so Mum did find it quite noisy and she often woke very early. It wasn't easy to see the TV from the armchair but she didn't mind that. She enjoyed her lunches but found the 4.30pm meal too early to eat again. But then in the evening around 6 or 7 pm she felt hungry. At home, in her bungalow, that's when she would have a sandwich. She enjoyed her stay and would be happy to stay again. Thank you for looking after her.

Reply from Samantha Debenham, Reviews Team at Manor Lodge

Thank you so much for sharing your mother's experience during her stay with us at Manor Lodge. We are delighted to hear that she felt happy, comfortable, and well cared for by our staff. It's…read more

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Review of
Colne View
from K W (Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

My respite stay was beyond my expectations. The carers & the food are all excellent.

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Review of
Manor Lodge
from John D (Son of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

Manor Lodge Care Home has truly transformed our mother's life. Before moving, she faced repeated hospitalisations and serious infections, and we feared the worst. Since arriving, the attentive, skilled team has given her a new lease of life, her medications are expertly managed, and she now engages

daily in a wide range of activities and events. The leadership, nursing, and care staff all work together with exceptional professionalism, and even the dining experience is outstanding. We have no hesitation in praising this CQC 'Outstanding' rated home, fully deserving of its reputation.

Reply from Karla Smith, Reviews Team at Manor Lodge

Hi John, Thank you so much for your heartfelt feedback. We are truly touched to hear that Manor Lodge has made such a positive different in your mother life.

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Review of
Haven Lodge
from M P (Friend of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

Our friend is well cared for and looked after. The staff are friendly and helpful . It's a lovely home, and our friend is happy here. The staff provide activities, such as music sessions, and the food is always tasty.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you very much for taking the time to leave us feedback about your experience.
At Haven Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more

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Review of
Colne View
from A L (Son of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

My 94 year old mother moved into Colne View in August following a fall at home . We are so impressed with every aspect of the home. The bedrooms are beautifully furnished and are very spacious. There are several lovely lounge areas where we are able to sit with mum for a chat and also a fabulous coffee

shop. Everywhere is spotlessly clean and tidy . It really is home from home. We cannot praise the staff highly enough , everyone is so friendly and caring , nothing is too much trouble and mum has settled in very well. We would highly recommend Colne View, who have welcomed us all as a family. They have made the move for mum an extremely easy and pleasant experience. Well done to all at Colne View !

Reply from Kim Richardson, Reviews Team at Colne View

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your mum has settled in so well at Colne View and that you and your family feel so…read more

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Review of
Silversprings
from S P (Sister of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

My sister is very happy and settled at Silversprings. The staff are very caring and well trained. She enjoys and takes part in all the activities. The entertainment that is booked to come into the home on a regular basis is well varied and the residents are well entertained. It is so lovely to see everyone

enjoying themselves and taking part. My sister has made many friends. It is very important for myself and our family to know that she is well cared for and looked after. Residents families and friends are always made welcome.

Reply from Lisa Sadler, Reviews Team at Silversprings

We appreciate you taking the time to leave us feedback about your experience.

At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that yours…read more

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Review of
Tall Trees
from Jayne W (Wife of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

My husband has become increasingly confused over the last month. The staff are very patient and the care they give him is exemplary. I cannot recommend Tall Trees highly enough. Thank you.

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Review of
Silversprings
from A G (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

My Mother became a resident here at Silversprings in May this year. She was diagnosed with Vascular Dementia eight years ago and it was becoming too much for us to look after her at home. It took her about a month and a half to fully settle in. Now that she is, she is happy and relaxed and has made

friends. She enjoys the routines, entertainment and food and feels safe. The staff are very supportive, caring and kindly professional. I am so pleased to see her relaxed, happy and taken care off.

Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience here with us.

We love how settled Mum is now and that she is part of our Silversprings family, as are you.

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Review of
Colne View
from D J (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

Absolutely love the home. The staff are so caring, friendly and very helpful, always ready to help out. Their training speaks volumes about their approach and how they deal with some very testing situations. I'm so glad that we moved my mum to this residential home as I can see a massive difference

in her wellbeing.
Big thanks to everyone who have helped and supported my mum so far.

Reply from Kim Richardson, Reviews Team at Colne View

Thank you so much for your wonderful feedback. We are delighted to hear how happy you are with the care and support your mum is receiving. It means so much to the whole team to know their efforts are…read more

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Review of
Silversprings
from Janice C (Friend of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

Although my contact has so far only been as a visitor attending their monthly Dementia Cafe, I have always found Silversprings to be friendly and welcoming. The residents appear to be happy and extremely well cared for. There always seems to be numerous activities and interests for the residents including

trips out, celebrations and "special occasion" days and events. The staff I have met are extremely nice friendly people who genuinely care and offer compassion and respect.

Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience here with us at the Dementia Cafe.

At Silversprings Care Home - Care UK we set a high standard for ourselves, so…read more

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Review of
Silversprings
from Ralph C (Son of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

We moved my mum to Silversprings just over a week ago after five months in another local home, and the difference has been amazing. Previously bedbound, she is now sitting up for meals, using the bathroom, and has already enjoyed a shower.

The staff are warm, enthusiastic, and encouraging, and there's

a real sense of activity and energy in the home. We are so pleased we made the move - Silversprings has already made a huge positive impact on Mum's quality of life. Keep up the good work :-)

Reply from Lisa Sadler, Reviews Team at Silversprings

We cannot thank you enough for this glowing review. We are so happy that you chose us to look after Mum, and we are thrilled you are happy with our staff and services. Thank you.

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Review of
Manor Lodge
from Lisa B (Daughter-in-law of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

We recently searched for respite care for my mother-in-law after she had a nasty fall, while also giving my father-in-law a chance to get some much-needed rest. From the moment we visited Manor Lodge, we were struck by the warm welcome and the genuine "home from home" atmosphere. One staff member in

particular was incredibly friendly, taking the time to explain everything in detail, and her responsiveness was greatly appreciated and she put our minds at ease. The whole team showed such kindness and consideration - respecting my mother-in-law's need for space, while gently encouraging her to join in activities to help keep her mobile. The food was excellent - tasty, well presented, and always varied. We were especially impressed by how thoughtful the staff were in accommodating her individual eating needs. The overall standard of care was outstanding. Nothing was ever too much trouble, and we felt reassured knowing she was in such capable and compassionate hands.

Reply from Karla Smith, Reviews Team at Manor Lodge

Hi Lisa, Thank you for your thoughtful feedback. Weâ€™re really happy your mother-in-law felt at home and well looked after, and that our teamâ€™s care helped put your mind at ease.

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Review of
Manor Lodge
from J H (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

My mum has been a resident at Manor lodge for a month now and has settled in very well . All the staff there are very attentive to all her needs and are very quick to resolve any issues that arise .
We had no hesitation in placing mum here as my dad was here 9 years ago in the nursing area . He recieved

excellent care and was treated with the utmost dignity and respect . There are still quite a few of the same staff working here ,so that shows what a lovely place it is to work .
Mums room is bright and spacious with her own en-suite facilities. It is kept clean at all times . All laundry is turned around quickly and the food is of a very high standard .
Mum enjoys the various daily activities from the pub quiz to armchair yoga and bingo .
The garden and courtyard are lovely for daily exercise and fresh air with plenty of seating for visitors .
I would 100% recommend Manor lodge to anyone looking for a Carehome for their loved one .

Reply from Karla Smith, Reviews Team at Manor Lodge

Thank you so much for your lovely feedback â€” we're delighted to hear that your mum has settled in well and is enjoying the activities and surroundings, and it's especially meaningful to know that…read more

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Review of
Manor Lodge
from Brenda T (Sister of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

My sister in law Beryl Graves has had restbite care for two weeks in July due to her supporting family going away for a family wedding in wales she was very happy while they're enjoying the company. The care she received was good although she was got up a few times before 6am which I thought was too

early food excellent with a good choice

Reply from Karla Smith, Reviews Team at Manor Lodge

Hi Brenda, thank you for taking the time to leave us feedback about your experience.
At Manor Lodge Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback…read more

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Review of
Manor Lodge
from anne d (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report

Overall Experience

My Mum received excellent care at Manor Lodge. From her original time in the residential community and then, as her illness progressed to the nursing unit.
The carers were attentive and responsive. Mum was treated with dignity and respect. The nurses in the unit were compassionate, patient and professional

and always happy to answer my many questions.
Mum's end of life care was exceptional. Both she, and us as a family, were so well looked after. Nothing was too much trouble.
The home itself is clean and modern. There is always plenty going on, music, crafts, games and outings. The food is excellent. There are regular meetings for family members where the management team actively encourage feedback and it is acted upon.
I wouldn't hesitate to recommend Manor Lodge and its wonderful team.

Reply from Karla Smith, Reviews Team at Manor Lodge

Thank you so much for sharing such a thoughtful and heartfelt message, it's incredibly meaningful to know that your mum, and your whole family, felt supported and cared for throughout her time with…read more

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Review of
Mountfitchet House
from Kay S (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been at Mountfitchet House for a year now. She had dementia and needs the comprehensive care provided by the dedicated staff at Mountfitchet House. As well as receiving personal care, meals and laundry service, Mum benefits from a varied activities programme organised by the innovative

activities team. Mum enjoys the quizzes and wildlife documentaries.

Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Hi Kay thank you very much for taking the time to leave us feedback about your experience.
At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to…read more

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Review of
Haven Lodge
from Roxie M (Wife of Resident) published on 19 August 2025 Submitted via Website • Report

Overall Experience

The staff were always polite & very helpful to my husband & myself & trying to persuade him to take part in any activities not always successful. Trying to encourage to eat when he said no , my husband was Stubborn man & everyone knew that, so sometimes it was hard to care for him.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

We appreciate you taking the time to leave us feedback about your experience.
I will make sure your kind words are passed back to the staff as they will love to hear of your positive experience.

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Review of
Colne View
from S F (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

My Mum was happy in Colne View. She was there for 11 years. The staff were wonderful and took great care of her over the years. They knew her well and also knew us, her family. We always felt very welcome. I wouldn't hesitate to recommend Colne View to anyone.

Reply from Kim Richardson, Reviews Team at Colne View

Thank you for taking the time to share such a lovely review. It means so much to hear that your mum was happy at Colne View during her 11 years with us. Building strong, lasting relationships with…read more

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Review of
Haven Lodge
from Caroline A (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

Mum remarked today how lovely the dinner was, which a staff member had prepared. She doesn't have a great appetite so I was pleased to hear her say she had eaten most of her dinner.
The staff here are lovely, so kind and caring. The home is always spotlessly clean. We are blessed to have been recommended

this care home by Social Services

Reply from Lisa Sadler, Reviews Team at Haven Lodge

What a lovely review. We are so happy your mum is enjoying her meals and that she is engaging well with our staff. Thank you so much.

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Care Homes Owned by Care UK in Essex

Care UK Locations in Essex (7)

Care UK Reviews in Essex (664)

Mountfitchet House

Manor Lodge

Colne View

Manor Lodge

Haven Lodge

Colne View

Silversprings

Tall Trees

Silversprings

Colne View

Silversprings

Silversprings

Manor Lodge

Manor Lodge

Manor Lodge

Manor Lodge

Mountfitchet House

Haven Lodge

Colne View

Haven Lodge

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