Care UK in Essex | 7 Care Homes

Review of
Manor Lodge
from Paul D (Husband of Resident) published on 29 December 2025 Submitted via Website • Report

Overall Experience

My wife, Linda, entered Manor Lodge in November as her dementia was becoming increasingly difficult to manage at home. Upon arrival she was made very welcome and has settled in without any problems. My Mother was cared for at a different care home and Manor Lodge compares very favourably. Manor Lodge

has a very good reputation and has been recommended by a number of friends including one who has a relative living there. My sister in law has worked there. It has occasionally featured in the local press and so it was my first choice of a residential home. I have been impressed by the care my wife has received which surpasses what I could manage at home. The staff have a very positive attitude and nothing seems too much trouble. There are plenty of activities for residents and the food is very good which I have sampled on a number of occasions and there is a choice of menu. I would not hesitate to recommend Manor Lodge

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Review of
Manor Lodge
from Paul N (Son of Resident) published on 16 December 2025 Submitted via Website • Report

Overall Experience

My Mother was due to have hip repair surgery but complications arose when it was identified that she had a serious infection around the hip area. This necessitated a c9 week stay in hospital and the hip repair could not be fully completed, leaving her unable to weight bear when standing. We quickly

identified that she would need respite care when released and Manor Lodge came strongly recommended. My Sister, wife and I visited Karla at the Home and she gave us a guided tour and answered our many questions. When released from hospital the Care Home team went out of their way to accommodate our Mother, despite only having 24 hours notice, for which we cannot thank them enough. Subsequent visits confirm that our Mother is very well looked after. Her room has recently been refurbished and she appears to want for nothing and all of the staff are very friendly and helpful. A highly recommended Care Home.

Reply from Karla Smith, Reviews Team at Manor LodgeThank you for taking the time to shar your experience, we are delighted to hear your mother has been so well cared for, we truly appreciate your kind words.

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Review of
Colne View
from R O (Daughter of Resident) published on 8 December 2025 Submitted via Website • Report

Overall Experience

My mother lived at Colne View for 18 months. Sadly she passed away last week at the age of 96. It took her a while to settle in as she was a very independent woman, but the staff picked up on how best to handle her and she ended up being very happy there.

The care she received was exemplary and all

the staff were extremely kind and caring.

Thanks for looking after so well, it gave me huge peace of mind.

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Review of
Manor Lodge
from A P (Friend of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

I attended an evening session at Manor Lodge about nutrition and hydration. The session was delivered by the Head Chef and was informative and entertaining. Marcin explained how they prepare the meals and drinks adding flavour and supplements to optimise nutritional and fluid intake. I enjoyed sampling

some of the food and drinks! My relative used to love her food but is unable to eat a normal diet, I now feel reassured that she will be able to enjoy all the flavours of a Christmas dinner in a manageable form. Thank you for the session and to the catering staff for their skills and commitment to the residents.

Reply from Karla Smith, Reviews Team at Manor LodgeThank you for your wonderful feedback, we are delighted that you enjoyed the nutrition and hydration event and felt reassured about your relative meal.
At Manor Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Mountfitchet House
from Patrick R (Son of Resident) published on 3 December 2025 Submitted via Website • Report

Overall Experience

My mum has been there for nearly three years and I cannot fault the place. The staff are amazing and my mum is 100% looked after.
There are plenty of activities and they even took her to kings college chapel for a personal day out:
Would like to thank everyone there for looking after her so well.

Reply from Susan Whitaker, Reviews Team at Mountfitchet HouseHi Patrick, Thank you for taking the time to leave us feedback about your experience.

At Mountfitchet House Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.

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Review of
Tall Trees
from Joe W (Son of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

My mother has been in Tall Trees since September 2025 - she has dementia and the care she receives is excellent - I am always updated with her progress and the staff in the home at all levels and friendly and informative

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Review of
Tall Trees
from Deborah T (Wife of Resident) published on 25 November 2025 Submitted via Website • Report

Overall Experience

My Husband has been at Tall Trees since the beginning of June and has received excellent care. My Husband really enjoys the food which is assisting in his recovery. He enjoyed going into the garden in the Summer months but we made the most of the mild weather and sat in the garden listening to music

today. He also enjoyed some of the trips out in the Minibus.

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Review of
Manor Lodge
from Susan H (Son of Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

Due to unforeseen circumstances my husband and I needed to find respite care for my Mother & Father in law urgently. After calling several homes in the area, Manor Lodge were the only home willing to work with us to get an assessment done within 24 hours to enable admission the very next day.

We

were so very pleased with everything. The facility is well run, has wonderful staff and parents were very well cared for. They reported to us that the food was wonderful and they had no complaints about anything. They were in Manor Lodge for 2 weeks. During that two weeks, and due to the rushed nature of their admission, there were a few minor issues to sort out and every single time we approached any member of staff our issues were immediately resolved. As I said before, I cannot rate the staff more highly, everyone was so friendly, so caring and so helpful. It's like everyone is part of one big happy family. I cannot recommend Manor Lodge more highly.

Reply from Karla Smith, Reviews Team at Manor LodgeHi Susan, Thank you so much for your heartfelt review. We are delighted to know that the team and Manor Lodge could support your family during a difficult time and provide the care, comfort and responsiveness your loved ones deserve.
At Manor Lodge Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Silversprings
from Jackie W (Friend of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

Greeted warmly by the reception. Ushered into the lounge to wait for the resident. Passed through tastefully decorated spaces and a comfortable and homely lounge. The resident was wheeled in looking happy and comfortable. He talked for a long time. Concluded by praising the staff and saying he was very

happy.
We were all given tea/coffee and cake.
Afterwards, in the entrance hall, we discussed the wonderful "wishes" given to residents and all of the seasonal celebrations, as well as birthdays.

Reply from Lisa Sadler, Reviews Team at SilverspringsThank you very much for taking the time to leave us feedback about your experience when visiting your friend here at Silversprings.

At Silversprings, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive and memorable one.

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Review of
Manor Lodge
from Pam F (Daughter of Resident) published on 1 November 2025 Submitted via Website • Report

Overall Experience

Very friendly and well run care home. Staff attentive and looked after my Mum well. The physiotherapy team worked wonders with Mum. When she arrived she could hardly walk and 5 weeks later she is able to walk with an aid, get up from bed and dress herself.

Reply from Karla Smith, Reviews Team at Manor LodgeThank you for your feedback, we are delighted to hear how much progress you mum has made and that our team especially the physiotherapy colleagues were able to support her so well during her stay.

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Review of
Manor Lodge
from Dave R (Nephew of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

It's such an important decision, finding a home to suit your loved one. I visited several homes with vacancies and can simply say that Manor Lodge was the best. My thanks to Karla and her colleagues in making my uncle welcome and communicating with me as he settles in to his new surroundings.

Reply from Karla Smith, Reviews Team at Manor LodgeThan you for your kind words, we are so pleased Manor Lodge felt like right choice for your uncle. I will pass your appreciation on to the team.

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Review of
Mountfitchet House
from G G (Son of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

Susan is excellent. Susan is proactive and supportive. Giselle on reception is always friendly and happy to assist with any help we may need. The carers are attentive to my mother's needs.

Reply from Susan Whitaker, Reviews Team at Mountfitchet HouseHi G G (son Of Resident) thank you for taking the time to leave us feedback about your experience. At Mountfitchet House Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.

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Review of
Manor Lodge
from Susan R (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My mother spent two and a half weeks in the home while I was on holiday. I phoned her most evenings and she was quite happy there. A few friends visited her and she walked around the garden with them. She said all the staff were lovely and she knew she could ask them for help. She talked a lot to other

residents and enjoyed the company. Her room was right next to the reception and facing the carpark so Mum did find it quite noisy and she often woke very early. It wasn't easy to see the TV from the armchair but she didn't mind that. She enjoyed her lunches but found the 4.30pm meal too early to eat again. But then in the evening around 6 or 7 pm she felt hungry. At home, in her bungalow, that's when she would have a sandwich. She enjoyed her stay and would be happy to stay again. Thank you for looking after her.

Reply from Samantha Debenham, Reviews Team at Manor LodgeThank you so much for sharing your mother's experience during her stay with us at Manor Lodge. We are delighted to hear that she felt happy, comfortable, and well cared for by our staff. It's wonderful that she enjoyed spending time with friends, walking in the garden, and socialising with other residents. We appreciate your honest feedback about her room location and mealtimes. We understand how important a restful environment and meal schedule are to each individual, and we will take this into consideration to improve our service where possible. It's lovely to know your mother would be happy to stay with us again. We are grateful for the opportunity to care for her and look forward to welcoming her back anytime.Thank you once again for your kind words and trust in our team. Best wishes

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Review of
Colne View
from K W (Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

My respite stay was beyond my expectations. The carers & the food are all excellent.

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Review of
Manor Lodge
from John D (Son of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

Manor Lodge Care Home has truly transformed our mother's life. Before moving, she faced repeated hospitalisations and serious infections, and we feared the worst. Since arriving, the attentive, skilled team has given her a new lease of life, her medications are expertly managed, and she now engages

daily in a wide range of activities and events. The leadership, nursing, and care staff all work together with exceptional professionalism, and even the dining experience is outstanding. We have no hesitation in praising this CQC 'Outstanding' rated home, fully deserving of its reputation.

Reply from Karla Smith, Reviews Team at Manor LodgeHi John, Thank you so much for your heartfelt feedback. We are truly touched to hear that Manor Lodge has made such a positive different in your mother life.

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Review of
Haven Lodge
from M P (Friend of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

Our friend is well cared for and looked after. The staff are friendly and helpful . It's a lovely home, and our friend is happy here. The staff provide activities, such as music sessions, and the food is always tasty.

Reply from Lisa Sadler, Reviews Team at Haven LodgeThank you very much for taking the time to leave us feedback about your experience.
At Haven Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one for you and your friend.

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Review of
Colne View
from A L (Son of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

My 94 year old mother moved into Colne View in August following a fall at home . We are so impressed with every aspect of the home. The bedrooms are beautifully furnished and are very spacious. There are several lovely lounge areas where we are able to sit with mum for a chat and also a fabulous coffee

shop. Everywhere is spotlessly clean and tidy . It really is home from home. We cannot praise the staff highly enough , everyone is so friendly and caring , nothing is too much trouble and mum has settled in very well. We would highly recommend Colne View, who have welcomed us all as a family. They have made the move for mum an extremely easy and pleasant experience. Well done to all at Colne View !

Reply from Kim Richardson, Reviews Team at Colne ViewThank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your mum has settled in so well at Colne View and that you and your family feel so welcomed. Creating a true home-from-home environment is something weâ€™re very passionate about, and it's wonderful to know this has been reflected in your experience.
We'll be sure to pass on your lovely comments to the whole team they will be so pleased to hear your feedback. It's a privilege to be part of your mum's journey and to support her in this next chapter.
Thank you again for your recommendation and for placing your trust in us.
Warm regards, The Colne View Team.

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Review of
Silversprings
from S P (Sister of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

My sister is very happy and settled at Silversprings. The staff are very caring and well trained. She enjoys and takes part in all the activities. The entertainment that is booked to come into the home on a regular basis is well varied and the residents are well entertained. It is so lovely to see everyone

enjoying themselves and taking part. My sister has made many friends. It is very important for myself and our family to know that she is well cared for and looked after. Residents families and friends are always made welcome.

Reply from Lisa Sadler, Reviews Team at SilverspringsWe appreciate you taking the time to leave us feedback about your experience.

At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that yours and your sister's experience with us has been a positive one.

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Review of
Tall Trees
from Jayne W (Wife of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

My husband has become increasingly confused over the last month. The staff are very patient and the care they give him is exemplary. I cannot recommend Tall Trees highly enough. Thank you.

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Review of
Silversprings
from A G (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

My Mother became a resident here at Silversprings in May this year. She was diagnosed with Vascular Dementia eight years ago and it was becoming too much for us to look after her at home. It took her about a month and a half to fully settle in. Now that she is, she is happy and relaxed and has made

friends. She enjoys the routines, entertainment and food and feels safe. The staff are very supportive, caring and kindly professional. I am so pleased to see her relaxed, happy and taken care off.

Reply from Lisa Sadler, Reviews Team at SilverspringsThank you very much for taking the time to leave us feedback about your experience here with us.

We love how settled Mum is now and that she is part of our Silversprings family, as are you.

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Care Homes Owned by Care UK in Essex

Care UK Locations in Essex (7)

Care UK Reviews in Essex (673)

Manor Lodge

Manor Lodge

Colne View

Manor Lodge

Mountfitchet House

Tall Trees

Tall Trees

Manor Lodge

Silversprings

Manor Lodge

Manor Lodge

Mountfitchet House

Manor Lodge

Colne View

Manor Lodge

Haven Lodge

Colne View

Silversprings

Tall Trees

Silversprings

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