Care Homes Owned by Care UK in Essex

The carers are kind, caring, and professional. Nothing ever seems too much trouble, and it is clear they genuinely care about the residents' wellbeing. The manager, is friendly and knowledgeable about the care system which really helps as its new to us. So pleased we picked this home!

Dad also has pressure mats either side of the bed to alert staff, which are a good idea.

Dad loves it there he gets on with the staff.Anything we ask is sorted out quickly,and are spot on letting us know of any changes in dad and his needs.we can visit any time all is running smoothly.always lots going on for those who want to join in. The food is lovely and if we want to can join dad for lunch.they always make a big deal for birthdays and bake a lovley birthday cake its 100% home from home thankyou everyone at Silversprings for looking after dad so we'll.

Staff kind, caring and respectful towards my husband's short stay. Thoughtful towards me too.

Having viewed a number of Care Homes, as soon as we (myself and two members of my husband's family) set foot into the Reception Area of Silver Springs we thought "this is it". The light, the space, the welcome and overall feel of Silver Springs was so comforting. My husband has a lovely room with double doors which open onto a green space with a view of trees and a feeling of peace and quiet.. He is comfortable and so well cared for. When eventually a decision to move a loved one into a Care Home is made. this really is a big thing and the support and kindness I received at this time was so much appreciated. The staff are so caring, well trained and friendly. All managed to the highest standard by Joanne. There is no feel of "Care Home". It feels like Home. The level of care, I believe, is above and beyond what I had dared hope for. The restaurant is light, and airy and the quality and choice of food is excellent, as are the kitchen staff.

Silversprings is housed in beautiful gardens and is welcoming as soon as you enter. The home is well equipped, each room having its own en suite, 2 lounge areas downstairs and one on the first floor. Although my husband and myself have had contact with Silversprings over the last few years, sadly his health has declined as such that he is now a resident. It has been a heartbreaking decision but has eased the stress of caring for him myself and I feel like his wife again. All the staff are so friendly and caring individuals, very supportive, and all appear to be happy in their work, and they all spoil my husband! The food is very good, endless cups of tea and cakes and ice creams most afternoons. There is a daily activity programme which is varied and tailored for all the residents. Can't praise Silversprings enough, thank you all.

Helen Douzier

Can thoroughly recommend Manor Lodge.

My mother is very happy and settled at Silversprings. She had a recent medical episode and the care provided when she was discharged from hospital has been second to none. It was clear how pleased she was to be back "home" and also to see all the familiar faces around to look after and care for her.

Lots of assistance from the relative departments in enabling us to keep in regular communications with my father via e mail and video calling.

When visiting my friend, Sue (Activities organiser) brought the singer and the staff in the room for my friend and it made her day. Lots of singing and dancing, amazing atmosphere! Sue is a real credit to Care UK, you can tell she goes above and beyond!

Communication with the team is excellent, I am always kept informed. I wouldn't hesitate to recommend Manor Lodge to anyone seeking a safe and caring environment for their loved ones.

Bailey Lodge, it's facilities, it's staff, including Abi, Michael, Rebecca, Anna, Sally, Angie and the team of carers have been warm, welcoming and have provided my mother (Hazel) with the utmost care and dignity. Nothing has ever been a problem. My mother enjoys joining in with the different activities, (including dancing!). Every time I visit, she's beaming from ear to ear. You couldn't wish for more as for us relatives, it's distressing enough in hoping we have done the right thing. Being able to visit, have a coffee, a meal or a chat is more than some care facilities provide. It's a wonderful, inviting place to be, I'd recommend Bailey Lodge to all those considering a safe, beautifully appointed facility. I simply can't thank them all enough.

Our collective and positive experience of this wonderful place is consistently enhanced by the excellent staff at Mountfitchet House. Their patience, kindness and dedication are a lesson to me in my outside life.

My friend is receiving very good care at Tall Trees. Care is excellent. Getting let in on arrival to visit could be improved however, but once inside its a very well run care home. Keep up the good work.

They were particularly helpful when Mum was ill with a chest infection.

Well done!

My sister is always spoken to with affection and I would recommend Tall Trees Care to all concerned families who need to pass on the wellbeing and responsibility of their loved ones.

Also when we visit the cafe and bar areas are perfect for feeling like we're out out!

We reviewed many local options before selecting Bailey Lodge for a week of respite care for my Mother. The stay was hugely successful and Mum is now keen to return. We found that Mum's anxiety associated with day to day challenges completely evaporated while she was with Baily Lodge allowing her freedom to enjoy herself.