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Care Homes Owned by Care UK in Cleveland & Teesside

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for Care UK are showing below.

View the details of all 181 locations (with 14212 reviews) owned by Care UK

Care UK Locations in Cleveland & Teesside (3)

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3 Care Homes owned by Care UK in Cleveland & Teesside
Elwick Grange

Elwick Road, Hartlepool TS26 9LX 

9.8 96 reviews
"We have found staff to be extremely caring, kind and understanding with my dad and us as a family. The standard of care is truly…"   Read all 96 reviews
Location Type Care Home

Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care. Team members receive the latest… Read more about Elwick Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,295 / week
Hadrian Park

Marsh House Avenue, Billingham TS23 3DF 

9.8 83 reviews
"Brilliant care staff are amazing they really help my mam and encourage her to eat even when she doesnt want to if she's in pain pain relief…"   Read all 83 reviews
Location Type Care Home

Having fun, keeping active and receiving the best of care is what living at Hadrian Park care home is all about. The team provides residential and dementia care, as well as short-term respite care that is personalised to the needs and interests of each… Read more about Hadrian Park

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 74 Rooms
  • from £1,275 / week
The Willows

Woodside Resource Centre, Cavendish Road, Middlesbrough TS4 3EB 

9.4 40 reviews
"Dad had been in his previous care home for just over a year when we moved him to The Willows. The contrast was like chalk and cheese. The…"   Read all 40 reviews
Location Type Care Home

The Willows care home provides specialist nursing, residential and dementia care for older people on a respite or permanent basis. Designed for purpose, the home offers ensuite bedrooms that have been set up to ensure privacy and comfort. The care… Read more about The Willows

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms
  • from £1,360 / week

Care UK Reviews in Cleveland & Teesside (219)

9.7

Care UK has a Group Review Score of 9.7 (9.737) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Elwick Grange

from Michelle T (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found staff to be extremely caring, kind and understanding with my dad and us as a family. The standard of care is truly outstanding, and every day, consistently, we find this. Barbara, Kath, Emma, Chelsea and Noel and all staff have been so supportive of my dad. Patient and truly genuine. Julie
organising activities is another credit to the team. My dad feels well looked after and respected. It must be a hard job with long hours. We couldn't be any more grateful. I couldn't praise them enough! We are very grateful.
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Review of

Elwick Grange

from P T (Wife of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in the home 1 week and so far he has been very well looked after. Staff are very friendly and helpful. Food is very good and plenty of cups of tea.
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Review of

Elwick Grange

from Bertram T (Resident) assisted by family/friend published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are really friendly, nothing is a bother. The food is very tasty and plenty of it. When I first arrived from hospital I needed a hair cut - shave - shower which was done as soon as they could that day.
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Review of

Elwick Grange

from L D (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mam came into this home she was not doing anything apart from sleeping and waiting for her carers which although were good but 1/4 hour call 4 times a day left her lonely. Mam now loves where she is, participates in all activities and is really happy thanks to all the friendly staff were nothing
is too much bother. Thank you all x
Reply from Hannah Story, Reviews Team at Elwick Grange
Hi, thank you very much for taking the time to leave us feedback about your experience.
We're delighted to hear how much happier your mam is and that she's enjoying the activities and company here.…read more
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Review of

Hadrian Park

from Kate S (Daughter of Resident) published on 17 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care staff are amazing they really help my mam and encourage her to eat even when she doesnt want to if she's in pain pain relief is give straight away cant thank them enough for what they do they are so lovely with her
Reply from Holly Cole, Reviews Team at Hadrian Park
Thank you very much for taking the time to leave us feedback about your experience.

At Hadrian Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review of

Hadrian Park

from T M (Husband of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good staff lots of smiles and helpful.
Reply from Hannah Story, Reviews Team at Hadrian Park
Thank you very much for taking the time to leave us feedback about your experience.

At Hadrian Park, we set a high standard for ourselves, so we are very pleased to hear that your experience with…read more
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Review of

Hadrian Park

from K W (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly and very caring and always respond to requests. A range of activities is on offer most days. My mother's needs are well met and she is encouraged to be involved in things happening in the home. The staff know my mother well and have identified when her needs have changed and kept
me updated.
Reply from Hannah Story, Reviews Team at Hadrian Park
Thank you very much for taking the time to leave us feedback about your experience.

We're so pleased to hear that your mother is well cared for, encouraged to get involved in daily activities, and…read more
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Review of

Hadrian Park

from Angela B (Wife of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would love to live here myself, they look after my husband so well. I would not wish for a better place.
Reply from Hannah Story, Reviews Team at Hadrian Park
Thank you very much for taking the time to leave us feedback about your experience.

We're so pleased to hear how happy you are with the care your husband receives at Hadrian Park. It means a lot to…read more
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Review of

Hadrian Park

from Keith B (Husband of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Managers and carers are very approachable regarding any concerns that may arise. In the eight months my wife has been a resident she has been treated with respect and good humour. Visiting times are flexible and visitors are not made to feel unwelcome. I feel comfortable in leaving my wife in
their care
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Review of

Hadrian Park

from D S (Partner of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Room is satisfactory for needs. Food is good. Care staff are generally good & helpful, doing a difficult job. Cleaning staff are good and polite. Generally care home is good with plenty of activities going on.
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Review of

Hadrian Park

from Jane B (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is a clean, modern care home with plenty going on, taking residents out on trips and daily activities.
My mother has a rapport with some staff and plenty of laughter at times.
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Review of

Hadrian Park

from Kathleen P (Sister of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home. Fantastic staff, very caring & polite and do everything to make residents live comfortably.
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Review of

Hadrian Park

from Paul B (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well looked after. Staff keep us very informed.
All staff are kind and caring and very approachable.
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Review of

The Willows

from Michelle B (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had been in his previous care home for just over a year when we moved him to The Willows. The contrast was like chalk and cheese. The manager was there to welcome us and his room was made to feel like home within the first 10 mins, with the 'handyman' present immediately to move furniture etc. The
happy faced staff popped into his room to introduce themselves and the energy of the home was incredible. Unfortunately Dad's residence at The Willows was very short, but in that 2 weeks he told us he felt safe, understood and greatly respected. He didn't really need to tell us this as we could feel the change in him. We didn't know it at the time, but the nursing care we thought he needed turned out to be end of life care. We can't thank the staff enough for the deep sensitivity and compassion they showed not only Dad, but us as a family during this time...ensuring he passed with the utmost dignity and affording us memories of this time to cherish. We are profoundly and forever grateful.
Reply from Hannah Story, Reviews Team at The Willows
Hi Michelle, thank you very much for taking the time to leave us feedback about your experience.

We're truly touched to hear that your dad felt safe, understood and respected during his time at The…read more
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Review of

Elwick Grange

from Megan M (Granddaughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad moved into Elwick Grange in March 2025. He loves it and settled in very well. All staff are brilliant, and very caring and approachable. He enjoys all activities, especially singing/sing songs. The food is excellent too. He takes part in all activities and loves them all. He is never lonely
as he has lots of new friends.
Reply from Hannah Story, Reviews Team at Elwick Grange
Hi Megan, thank you very much for taking the time to leave us feedback about your experience.We are delighted to hear that your grandad has settled in so well at Elwick Grange and is enjoying…read more
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Review of

Elwick Grange

from A M (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into Elwick Grange in March. He has been made to feel at home and has had very good care. The activities are excellent especially singing which he enjoys.
The VE day party was really well organised. I feel that the staff enjoy their job and this reflects in the care given.
Reply from Holly Cole, Reviews Team at Elwick Grange
Hi A M, thank you very much for taking the time to leave us feedback about your experience.

At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more
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Review of

Elwick Grange

from A M (Son-in-law of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law moved in March and has felt very welcome. He enjoys all activites especially the sing alongs which is his firm favourite. He thoroughly enjoyed the VE Day celebrations. When I visit I'm always feel that I'm welcome and not getting in the way.
Reply from Holly Cole, Reviews Team at Elwick Grange
Hi, thank you very much for taking the time to leave us feedback about your experience.

At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more
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Review of

The Willows

from Marlene M (Sister of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would give The Willows 100 stars if it was allowed because the care and compassion they gave my Brother during his short stay in Palliative Care was 100 percent! From the Managers/Admin staff to the Nurses, Carers, Cleaners, Laundry and Maintenance staff the level of care was reassuring to my Brother
and myself that all that could be done for him was done with kindness, friendly smiles and dedication to their work. Thank you so much for keeping him safe and as comfortable as possible in his final days.
Reply from Hannah Story, Reviews Team at The Willows
Thank you very much for taking the time to leave us feedback about your experience.At The Willows Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review of

The Willows

from Stan W (Son of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mam moved into the willows I have seen a definite improvement in her wellbeing, she looks better and is always clean and warm, the food although I haven't tried it yet seems to agree with her. Yesterday the 20th of march she said to me that "this is my home now" which was wonderful to hear.
The staff from management down to the cleaners are always there with a smile and a bit of banter, just what she needed.
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Review of

Elwick Grange

from A L (Daughter of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home. Great staff. Lots of activities for residents. Food looks lovely.
Reply from Caprice Geisha, Reviews Team at Elwick Grange
Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Awards / Recognitions (134)

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