Care UK in Tyne & Wear | 5 Care Homes

Review of
Grangewood
from David G (Friend of Resident) published on 5 February 2026 Submitted via Postal Card • Report

Overall Experience

I was welcomed into Gragewood when visiting a friend. They had an event in December which was free entertainment and food for all the community. All staff are amazing and I'm always made welcome credit where credit it due.

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Review of
Grangewood
from Peter D (Regular Volunteer) published on 3 February 2026 Submitted via Postal Card • Report

Overall Experience

Although mum passed away over a year ago, I still visit Grangewood once or twice a week. The manager and all her staff do a fantastic job. They make you feel welcome and they are good hard workers and make you feel at home as well.

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Review of
Collingwood Court
from Sara D (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

Our mam has been in Collingwood for 4 month she is extremely happy Mam loves the food mam enjoys all the activities that she attends Mam has settled made friends As a family we are amazed with the home the cleanliness and how much the staff go above and beyond
Joshua Joanne Josie and Phil to name

a few have helped mam settle in

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Review of
Grangewood
from K C (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

Happy cheeful atmosphere over the Christmas period at Grangewood. Staff as lovely and helpful as ever. Care home was decorated well and plenty of activities for those who wanted them. Made the Christmas period easier for loved ones and their relatives.

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Review of
Grangewood
from Christine B (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

A lovely care home with lovely staff. My mam is happy here and well looked after. She is always clean and well-fed. The staff are caring and understanding and make an effort to get to know my mam, so much so that they know when she's not feeling 100% or something's not right. There's always activities

and they encourage my mam to join in. I would recommend this home to anyone looking for a safe and happy environment.

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Review of
Collingwood Court
from C B (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report

Overall Experience

Absolutely amazing care home. Excellent activity's for residents staff always go 1 step further and communication is amazing food second to none delish' such a happy welcoming experience for relatives and residents

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Review of
Armstrong House
from Jan K (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report

Overall Experience

My Dad was discharged from hospital into Armstrong House for palliative care. He was there for five weeks before his death. The nursing care my Dad received at Armstrong House was second to none. Every member of the team who looked after Dad was warm, welcoming and knowledgeable. He was treated with

the utmost respect, despite being bedbound and unable to participate in activities. His safety was managed with crash mats and pressure pads at first, as Dad was at risk of falls. Later on, his pain was expertly managed to keep him pain free, but also to keep him alert enough to know we were there.
Our whole family was welcomed warmly. We felt that we and the staff were one big team looking after my Dad.
The professionals working at Armstrong House are very special people: from the management team down to nurses, carers, cleaners, laundry assistants, handyman and chef. I couldn't recommend the place more highly.

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Review of
Collingwood Court
from N F (Son of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

My mother in law has settled in straight away My wife has peace of mind knowing mam is happy She is well looked after fed well and doing activities she has never done before 10 out 10 for this home Joanne and Joshua to name a few have made mam very happy

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Review of
Collingwood Court
from G G (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report

Overall Experience

My father has been here nearly two year At first he was a little unsettled but the staff made he feel safe
Now it's like he has been there years and years
My dad is happy he is really well fed he gets access to barber . Outside entertainment
Dad is settled and loved the staff are fabulous he enjoys

going to activity's even church

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Review of
Collingwood Court
from T M (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report

Overall Experience

Mam has been in for 4 weeks and she has settled lovely with the help and support of all the staff.
They are friendly , helpful and caring.
The home is homely safe and home from home
The home has fantastic entertainment and work shops going on for my mam I couldn't wish for a more happy place for

my mam to be.
A big thank you to everyone .

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Review of
Collingwood Court
from J B (Daughter-in-law of Resident) published on 17 November 2025 Submitted via Website • Report

Overall Experience

Would like to thank all the staff at collingwood care home they are totally amazing with the residents my mother-in-law loves the music and dancing and all the other activities they do they all have time t have a little chat with her she's very happy there

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Review of
Collingwood Court
from Terence B (Friend of Resident) published on 13 November 2025 Submitted via Website • Report

Overall Experience

The carers are respectful and kind and understanding always nice to the kids and the residents are always doing something like quizzes and activities my wife loves to come to see her nana and talk and theres always some one there if needed

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Review of
Collingwood Court
from M B (Daughter of Resident) published on 13 November 2025 Submitted via Website • Report

Overall Experience

My mother died peacefully surrounded by dedicated and caring staff after three years in their wonderful care.. She was very loved and cared for in all that time .. and she felt it .. she responded to their dedication and care.. She was more than happy and content and as her daughter wanting the best

for her, i can honestly say she got it at Collingwood Court...

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Review of
Collingwood Court
from S W (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report

Overall Experience

Collingwood court Staff are lovely and friendly. They ensure my Mum is well cared for and they do some really good activities for the residents. There is something for everyone from quizzes, singers, bingo, baking and dancing.
They try and and include everyone and make sure they have fun. She wasn't

too keen about joining in at first but now she really looks forward to doing them.
She has issues with swallowing due to a stroke and they are really kind and make sure she has food she is able to eat. They will also get her a banana or tea and toast if she has slept through a meal time and missed it.

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Review of
Collingwood Court
from J B (Granddaughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

My nana is in there and honestly can't rate it highly enough the staff go above and beyond and always kind and friendly when me my husband and 2 children visit my nana is happy that makes us happy and the entertainment is amazing

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Review of
Collingwood Court
from Jason F (Grandson of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

Would like to thank everyone at collingwood court care home for everything they did for my nana. My nana lived at the care home for the last 2 years of her life, as she has just passed away this month. I could not fault the staff there. They where always welcoming, kind and helpful when looking after

her. The night she passed they made sure that my family where there with her in the end. Several staff came to see my nana, weather they where working or not to say goodbye.They have also been amazing to my wife's nana who also lives at collingwood court. She loves the staff there and takes part in every activity. I can't take them enough, they go above and beyond.

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Review of
Collingwood Court
from Michael B (Grandson of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

The staff are friendly and have excellent rapport with the residents tending to every need and the place is well maintained and clean and my Grandmother is very fond of her life here and the outings and entertainment they provide

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Review of
Collingwood Court
from C P (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report

Overall Experience

Our mam has not long moved to Collingwood Court
We are extremely happy with her care the show round by Joanne was fabulous she made my mam and us at ease mam was ready to move in that day
The staff can't do enough for the Residents and family's
We know mam is looked after Mam gives the food 10/10

as she is a parky eater so it must be good
We are pleased to have found Collingwood

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Review of
Collingwood Court
from Julie S (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report

Overall Experience

Wow ! Collingwood court you are truly amazing ! You have helped my dad settle in so well and made the family feel like it is home. The staff are fantastic and nothing is a problem today we have enjoyed afternoon tea for my parents anniversary which was made so special by the fabulous Joanne. Well done

to all the staff you are all worth your weight in gold and assets to the home which is so brilliantly run by Chloe.

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Review of
Collingwood Court
from Andrew S (Son-in-law of Resident) published on 5 November 2025 Submitted via Website • Report

Overall Experience

My Father in law has been a resident for about 5 months now and has settled in very well. All the staff are friendly and helpful, nothing is too much trouble. Chloe and Joanne even arranged a cream tea for my in laws Anniversary with a bunch of flowers as well a very nice touch.
The daily activities

are varied and he often joins in with music and dancing being his favourites ( strange as he never danced before)
He loves his food and says the meals are always good, with home baked cakes and biscuits always a winner.

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Care Homes Owned by Care UK in Tyne & Wear

Care UK Locations in Tyne & Wear (5)

Care UK Reviews in Tyne & Wear (327)

Grangewood

Grangewood

Collingwood Court

Grangewood

Grangewood

Collingwood Court

Armstrong House

Collingwood Court

Collingwood Court

Collingwood Court

Collingwood Court

Collingwood Court

Collingwood Court

Collingwood Court

Collingwood Court

Collingwood Court

Collingwood Court

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