Care Homes Owned by Care UK in Berkshire

Oak house has been amazing they provide the best care. Ground floor team the Team leader and unit manager are great always listen and help when needed. I can go and speak to them whenever. They do the best they can. Thank you so much ladies.

Every single member of staff I have encountered are extremely professional, kind, caring and considerate. Truly a credit to a very demanding profession.

My mum has serious dementia , and has been in Larklands for just over a year , she is well cared for and gets on well with the staff , I have no concerns for her well-being , and she seems happy with her situation. I visit her almost every day.

We are super happy with our experience in dealing with the care home. Their attention to detail is exemplary and they have provided amazing care to my nan. They have supported her brilliantly and have also supported us as a family. We can now relax knowing she is in safe hands and getting the best care possible

Winchcombe Place is like a home from home. Everything you want for your loved one and us the people who are in need of support for them. A smiley warm welcome every time. My husband knew he was being heard. Gentle approach and empathy. The home has been very well designed and maintained throughout. The coffee shop has the most amazing cakes. Entertainment everyday for those who want to join in and quiet company for those who don't. I would definitely recommend Winchcombe. The staff are 5* lead by most caring team who want the best for all of their residents.

In difficult situations, supporting and caring for my mother who always answer the phone.

My father has been a resident for several months now. I have been consistently impressed with the care team. They are friendly, kind and caring to the residents with a wide variety of needs. John, Mo and Suzanne stand out for me and ensure a great culture and atmosphere. As a visitor I always feel welcome and questions and requests are always dealt with. Well done all!

Winchcombe Place is a wonderful place! The staff go out of their way to ensure that the residents are happy and well cared for; nothing is too much trouble. We used Winchombe Place for respite care, and the whole process from booking to the end of the stay was fantastic! I'd recommend them to anybody.

My mother in law has been in Bickerton house since December 2025 and is thriving. Since arriving there the care that she has received has been amazing. I can't speak highly enough about the staff and the care they provide. There is a great homely atmosphere and a real feeling of inclusion for the residents and us as family members.

Thanks so much for making this difficult transition as painless as possible.

Very happy with my Mum's care. The staff are wonderful and I know my Mum is well looked after. Special thanks to Paula who always goes over and above. And Rushmee who looks after Mum so well. The confidence of knowing Mum is safe and well is invaluable.

At a desperate time, i knew it was time for mum to be cared for properly. Mum initially came for 28 days respite care, but within a week we all knew the right thing was to make this a permanent move. There was never a question as to which Care Home mum would come to as my dear Dad spent his final 6 weeks being cared for at Newbury Grove (was formerly Gracewell). The care he received at such a difficult time was beyond outstanding. Mum has settled quickly and neither she nor us as the family can fault a single thing. Just seeing many of the same wonderful staff still working there after 8 years really spoke volumes. They love their jobs and look after each and every resident with extreme care, kindness and empathy. Visiting is a pleasure, my worries caring for my mum myself have gone away, and seeing her happy, interacting and safe in an environment that defies what we think of as a care home means everything to me. I don't feel I have compromised my Mum in anyway! Excellent!!!!

Thanking you.John and Sheila

I would not hesitate to recommend Newbury Grove to anyone wanting complete peace of mind for their parent or relative's care.

My Mum has been a resident at Bickerton since December 2025. We have both found the home to be so welcoming, kind and caring. Instantly it felt like a home from home to Mum and has continued to feel like that. There is an atmosphere of calm and happiness. The staff interaction with residents is always with kindness, respect and dignity. Staff also communicate well with each other with mutual support and respect. It is clear that Bickerton is lead well from the top with an open door policy to all. The management team actively encourages communication and feedback between all at the care home and clearly want to continue their high standards and to strive to do more. The activities team are excellent coming up with innovative ways to entertain all. The chefs are also excellent. I have no hesitation in recommending Bickerton.

It's simply a lovely place for your loved one to spend their days

Lovely care home with great amenities. The staff are extremely friendly and welcoming. They were so helpful in arranging a nursing room for my mother in law following a bad experience at a previous home. They went above and beyond, sorting assessments and transport for us. Thank you

My Nan has been a resident at Oak House for just over 1 year now & I honestly think it is one of the best decisions we have ever made, albeit a very difficult one at the time. Oak House has not once made us question the decision we made & we have honestly been SO happy with the way everyone at Oak House care for my Nan. It is like one big family & I absolutely love seeing my Nans face light up when the carers come over & say hello & engage with her so sweetly - my Nan even introducing one of them to me as her "friend" once! : ) We bring my Grandad to see my Nan twice a week & he is welcomed as if he is a resident & always made to feel comfortable & that nothing is of any bother. My Nan loves us bringing her down to the lovely seating area of the lobby to enjoy the coffee & cake provided & chat away! Everyone is just so lovely, approachable & welcoming & seeing my Nan so settled, happy & oh so much healthier than when she first arrived a year ago means the world to us! Thank you! : )

What a wonderful home Oak House is. It feels like such a family atmosphere from the minute you walk in with everyone so friendly and approachable. My mother is a resident there and we are all very happy with her care. She recently celebrated her 91st birthday and we had a family party there, arranged by some of the staff, with decorations and buffet provided . The manager is always friendly and ready to chat when she sees you. Excellent job everyone and thank you.

Her room is very comfortable and she has some of her own things to make it hers.