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Care Homes Owned by Care UK in Norfolk

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Norfolk

Only the locations & reviews in Norfolk for Care UK are showing below.

View the details of all 203 locations (with 15661 reviews) owned by Care UK

Care UK Locations in Norfolk (5)

 - Browse 5 Care Homes owned by Care UK in Norfolk
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Coronation House
38 Norwich Road, Thetford IP24 2JE 
Top 20 carehome award certificate
10 23 reviews
Coronation House, Thetford, Norfolk
Top 20 carehome award certificate
"My father has spent two wonderful weeks of respite care at Coronation House, Thetford. He has always said at our visits how lovely this…"   Read all 23 reviews
  • from £1,475 / week
  • 66 Rooms
Location Type Care Home

Coronation House in Thetford provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care. The experienced and well-trained ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Broadlands Lodge Care Home
Keswick Way, Postwick, Norwich NR13 5HB 
9.9 62 reviews
Broadlands Lodge Care Home, Norwich, Norfolk
"My mum has been a residence at Broadlands Lodge for over three years. She loves it there, and is very popular with her friends and the…"   Read all 62 reviews
  • from £1,590 / week
  • 66 Rooms
Location Type Care Home

Broadlands Lodge is a welcoming care home in Postwick, offering 24-hour residential and dementia care, along with flexible respite stays and compassionate end-of-life support. A dedicated and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cavell Court
140 Dragonfly Lane, Cringleford, Norwich NR4 7SW 
9.8 155 reviews
Cavell Court, Norwich, Norfolk
"My sister really needed some respite. 2 weeks at Cavell Court has made a huge difference to her wellbeing and demeanour. Staff were…"   Read all 155 reviews
  • from £1,689 / week
  • 80 Rooms
Location Type Care Home

Cavell Court delivers round-the-clock residential and dementia care on a permanent and respite basis. This spacious, purpose-built home is all about enabling residents to continue to enjoy a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Heath Lodge Care Home
Nightjar Road, Holt NR25 6GA 
9.8 49 reviews
Heath Lodge Care Home, Holt, Norfolk
"All very good. My Father is being treated with respect and kindness. The activities are extremely good and help to stimulate him. He is…"   Read all 49 reviews
  • from £1,605 / week
  • 66 Rooms
Location Type Care Home

Heath Lodge in Holt offers 24-hour residential and dementia care, available on both a permanent and respite basis, along with compassionate end-of-life care. The experienced and highly trained ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Woodland Court Care Home
Guinevere Road, Beacon Park, Great Yarmouth NR31 7RW 
9.6 13 reviews
Woodland Court Care Home, Great Yarmouth, Norfolk
"Home is very welcoming. Well maintained. Happy staff always happy to help when needed. Very clean lots of nice places to sit with family.…"   Read all 13 reviews
  • from £1,400 / week
  • 66 Rooms
Location Type Care Home

Woodland Court in Beacon Park, Gorleston provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care. The experienced and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Care UK Reviews in Norfolk (302)

9.7

Care UK has a Group Review Score of 9.7 (9.712) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Heath Lodge Care Home

from Thomas B (Son of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All very good. My Father is being treated with respect and kindness. The activities are extremely good and help to stimulate him. He is very fond of gardening and the outside areas are really well maintained. Food and staff are excellent and he is enjoying his time in the Care Home.
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Review of

Cavell Court

from D E (Brother of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister really needed some respite. 2 weeks at Cavell Court has made a huge difference to her wellbeing and demeanour. Staff were absolutely wonderful. Judy really enjoyed the wonderful meals.
Reply from Samantha Woods, Reviews Team at Cavell CourtThank you so much for your kind review. We are delighted that Judy enjoyed the chef prepared meals during her stay and that she found the staff to be wonderful. We set a high standard for ourselves at Cavell Court, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Broadlands Lodge Care Home

from Stephen R (Son of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a residence at Broadlands Lodge for over three years. She loves it there, and is very popular with her friends and the staff.
I did a lot of research and visits to care homes before I decided on Broadlands Lodge, and I have never regretted that decision. The facilities are excellent,
the care faultless, the staff compassionate and friendly. I highly recommend every aspect of the care home
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Review of

Cavell Court

from Christine R (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited several Care Homes before visiting Cavell. Sam met me on my visit, showed me around, explained things and answered my many questions. I already knew because it felt right. Like walking into someone's home and feeling so welcome. Cavell staff gave us the chance to become a family again and
not just dad's carer's. They where kind, thoughtful, patient, calm, kind and dad felt loved. He was never lonley. He was entertained. He made new friends. He loved the food and we often got him downstairs to the cafe', where there was always cake! My dad was treated with respect and although he had his moments of frustration the staff understood and were always very forgiving. Cavell always kept me informed of things I needed to know and, at the end of dad's life, they were so supportive of me and my mum.
Cavell is such a special place. The staff are very special people too. Dad would want me to mention Brandon, Tara and Cheryl. Thank you Cavell, for everything. X
Reply from Samantha Woods, Reviews Team at Cavell CourtDear Christine, thank you for leaving such a lovely, heartfelt review. Your kind words mean the world to us all, especially the carers that you have mentioned who spent a lot of time with your Dad and were very fond of him. Thank you for choosing Cavell Court - your Dad was a special man who will be greatly missed.
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Review of

Heath Lodge Care Home

from A T (Wife of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management are excellent in every way, and I could not be happier with the care my husband receives.
The facilities are great, and he now very much enjoys his nutritious meals and activities provided.
The happy and caring staff always have time to answer any queries and keep me informed
of any changes.
In his words, "This is a lovely plave and everyone likes me", which says it all.
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Review of

Broadlands Lodge Care Home

from Gavin P (Son of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a difficult transition from hospital into residential care Dad was made to feel extreamly welcome and settled in very well. I cannot fault the management & staff enough for making a very difficult time in our lives as stress free as possible.
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Review of

Heath Lodge Care Home

from Simon T (Son of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heath Lodge has been such a positive experience for myself and Mum since day 1, but more importantly for my Dad. The whole team are so friendly, loving, caring, kind and professional.


The Heath Lodge team under the leadership of Hazel, and management of Sue (would name everyone!) are great. The team

are a credit to Care UK and have a 'great formula'!
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Review of

Heath Lodge Care Home

from Jacqueline M (Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that Heath Lodge provides a very good standard of care and help. The staff are always polite and will help in many and varied kinds of ways. My room is warm and comfortable and kept clean. The bathroom is also very well maintained and clean.
The meals provided are of a high standard and are
very varied and tasty.
The activities provided are of a high standard and of interest and are very varied.
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Review of

Heath Lodge Care Home

from Sheila H (Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've have no complaints. I'm just happy with everything here.
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Review of

Cavell Court

from J G (Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Everyone was very friendly especially Pedro and Sam who we mainly dealt with. The carers were helpful and the setting nice. The coffee shop setting was really nice, would benefit from a few more higher backed chairs as when we went down there were lots of short chairs but I couldnt get comfy in. Parking
was a bit limited for visitors but was very handy having a shop over the road.
Reply from Samantha Woods, Reviews Team at Cavell CourtThank you so much for taking the time to share your feedback.
We are so glad you found our team friendly and welcoming. We set a high standard for ourselves at Cavell Court, so we are very pleased to hear that your experience with us has been a positive one.
Your kind words are really appreciated and will be shared with our team.
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Review of

Woodland Court Care Home

from Jordan S (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is very welcoming. Well maintained. Happy staff always happy to help when needed. Very clean lots of nice places to sit with family. Food is amazing it was my dad's birthday and all the staff and chef put on a lovely spread and an amazing cake.
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Review of

Woodland Court Care Home

from Alex K (Son-in-law of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Friendly and informative staff. Great choice for meals and snacks. Clean, organised and warm. Plenty of activities. Thank you.
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Review of

Heath Lodge Care Home

from kate H (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was dreading the day my mum had to go into a care home, as a nurse of many years I had seen and heard horror stories, however Heath Lodge is AMAZING. The love and care given to my mum, and in turn my dad when he visited has been first class. All members of the team work so well togther, they have
a smile and fun at work, which leads to a happy home enviroment for the residents. Every day there was a different activity happening, the food was wonderful, and the facilities were always clean.
All staff interected with Mum and got to know her well whilst she was there, nothing was ever too much trouble.
I cannot thank the staff enough for their dedication in making this facility a happy home for the residents.
Reply from Hazel Madden, Home Manager at Heath Lodge Care HomeThank you so much for taking the time to leave a review for us Kate. I will make sure your feedback is shared with the team. Wishing you all the best, Hazel
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Review of

Cavell Court

from J F (Respite Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The moment I came through the doors at Cavell Court I was treated with care and respect. The customer care manager has gone above and beyond to make my respite stay as smooth as possible. Every member of staff is friendly and will help with anything. I would highly recommend Cavell Court to anybody
that needed care or respite.
Reply from Samantha Woods, Reviews Team at Cavell CourtThank you so much for taking the time to share your feedback. We set a high standard for ourselves at Cavell Court, so we are delighted to hear that your experience has been positive and that you would recommend Cavell Court to others.
Your kind words will be shared with our team, who will be very proud to hear them. Thank you again for your lovely review.
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Review of

Heath Lodge Care Home

from Terry H (Husband of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After 58 years of marriage the prospect of putting my wife into a care home was a terrible experience. But from the first day the professional care and understanding of the staff was second to none .Both my wife and I were treated with care and consideration by the management and ALL the staff. I
could not fault anyone from the care home , everyone showed love and care for the residents and their relatives. This caring attitude of all the staff starts with manager and is practiced by all the staff ,something which they can all be proud of.
Reply from Hazel Madden, Home Manager at Heath Lodge Care HomeThank you so much for taking the time to submit a review for us Terry, I will make sure this is shared with the team. Wishing you all the best Hazel.
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Review of

Broadlands Lodge Care Home

from Freddie C (Nephew of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is very good I have no worries at all if you have any questions staff or management will answer them plus staff always have time for each resident
Reply from Joanne Rossiter, Head of Marketing at Broadlands Lodge Care HomeThank you so much for sharing such a thoughtful review. We're glad to hear that you feel confident you can approach the team with any questions you might have. Your kind words mean a lot to the whole team. If we can do anything more to support then please don't hesitate to let us know.
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Review of

Broadlands Lodge Care Home

from Jonathon W (Son-in-law of Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very patient with the family, and the trauma involved in moving a 93 yr old to a new residential home and meeting new people, it has taken 10 weeks - "Thank you everyone".
Apart from being at home (obviously!) (she) they have said "I', warm and comfortable".
Thank you for continuing to be so understanding
Reply from Joanne Rossiter, Head of Marketing at Broadlands Lodge Care HomeThank you again for your kind words, they mean a great deal to our whole team. If there is ever anything more we can do to support please don't hesitate to let us know.
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Review of

Broadlands Lodge Care Home

from Richard P (Son of Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my dad has been in the care of broadlands his physical & mental condition has gone from strength to strength. There has been a constant challenge to find a balance with my dads medication which the staff have been constantly pro active to a point where I can now spend quality time with my dad
which I never thought was possible due to his condition. There have been certain instances where inderviduals (staff) have shown exceptional compassion towards my dad which I will never forget.
Reply from Joanne Rossiter, Head of Marketing at Broadlands Lodge Care HomeThank you so much for sharing such a heartfelt review. We're delighted to hear that you've benefited from more quality time with your dad since he moved in. Your kind words mean a lot to the whole team. If we can do anything more to support then please don't hesitate to let us know.
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Review of

Broadlands Lodge Care Home

from L B (Daughter of Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I highly recommend Broadlands Lodge Care Home. The staff are so caring and patient to my mum, who has advanced dementia. The management are fantastic and have been very supportive in making sure my mum has the right care.
The home itself has lovely facilities and the food is brilliant.
Thank you to
you all - you do an incredible job!
Reply from Joanne Rossiter, Head of Marketing at Broadlands Lodge Care HomeThank you so much for sharing such a thoughtful and heartfelt review. It's wonderful to hear that your mum has been enjoying the food, facilities and the company of other residents and our team. Thank you again for your kind words - they mean a great deal to our whole team. If there is ever anything more we can do to support please don't hesitate to let us know.
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Review of

Heath Lodge Care Home

from Miriam L (Respite Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very well looked after. The staff were all very caring.
Reply from jan gibbs, Regional Manager at Heath Lodge Care HomeThank you so much to taking the time to provide us with your feedback and very kind words. We will certainly ensure our staff are aware of the positive experience you had during your stay in Heath Lodge.
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Awards / Recognitions (143)

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