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Care Homes Owned by Care UK in Norfolk

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Norfolk

Only the locations & reviews in Norfolk for Care UK are showing below.

View the details of all 241 locations (with 19264 reviews) owned by Care UK

Care UK Locations in Norfolk (6)

 - Browse 6 Care Homes owned by Care UK in Norfolk
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Coronation House
38 Norwich Road, Thetford IP24 2JE 
Top 20 carehome award certificate
10 23 reviews
Coronation House, Thetford, Norfolk
Top 20 carehome award certificate
"My father has spent two wonderful weeks of respite care at Coronation House, Thetford. He has always said at our visits how lovely this…"   Read all 23 reviews
  • from £1,549 / week
  • 66 Rooms
Location Type Care Home

Coronation House in Thetford provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care. The experienced and well-trained ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Broadlands Lodge
Keswick Way, Postwick, Norwich NR13 5HB 
9.9 62 reviews
Broadlands Lodge, Norwich, Norfolk
"My mum has been a residence at Broadlands Lodge for over three years. She loves it there, and is very popular with her friends and the…"   Read all 62 reviews
  • from £1,590 / week
  • 66 Rooms
Location Type Care Home

Broadlands Lodge is a welcoming care home in Postwick, offering 24-hour residential and dementia care, along with flexible respite stays and compassionate end-of-life support. A dedicated and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cavell Court
140 Dragonfly Lane, Cringleford, Norwich NR4 7SW 
9.8 158 reviews
Cavell Court, Norwich, Norfolk
"My partner has been resident in Cavell Court now for over 2 years and is very settled, she is looked after by an excellent team and treated…"   Read all 158 reviews
  • from £1,689 / week
  • 80 Rooms
Location Type Care Home

Cavell Court delivers round-the-clock residential and dementia care on a permanent and respite basis. This spacious, purpose-built home is all about enabling residents to continue to enjoy a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Heath Lodge
Nightjar Road, Holt NR25 6GA 
9.8 54 reviews
Heath Lodge, Holt, Norfolk
"The care at Heath Lodge is fantastic, with a lovely team who go above and beyond. Lots of activities for the residents.…"   Read all 54 reviews
  • from £1,637 / week
  • 66 Rooms
Location Type Care Home

Heath Lodge in Holt offers 24-hour residential and dementia care, available on both a permanent and respite basis, along with compassionate end-of-life care. The experienced and highly trained ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Woodland Court
Guinevere Road, Beacon Park, Great Yarmouth NR31 7RW 
9.6 13 reviews
Woodland Court, Great Yarmouth, Norfolk
"Home is very welcoming. Well maintained. Happy staff always happy to help when needed. Very clean lots of nice places to sit with family.…"   Read all 13 reviews
  • from £1,470 / week
  • 66 Rooms
Location Type Care Home

Woodland Court in Beacon Park, Gorleston provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care. The experienced and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ivy Court
Ivy Road, Norwich NR5 8BF 
9.6 82 reviews
Ivy Court, Norwich, Norfolk
"Management and staff are excellent caring and considerate to both residents and their families. The home is bright and airy and w…"   Read all 82 reviews
  • from £1,600 / week
  • 71 Rooms
Location Type Care Home

Located in Norwich, Ivy Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care. Residents at the Norfolk ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Care UK Reviews in Norfolk (392)

9.7

Care UK has a Group Review Score of 9.7 (9.672) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Cavell Court

from D H (Partner of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been resident in Cavell Court now for over 2 years and is very settled, she is looked after by an excellent team and treated with care and respect and is very settled. The team go about there daily duties with good humor giving the place a friendly atmosphere. The entertainment team do
a difficult job with good jumour and fun. Well done to everybody not forgetting the kitchen staff serving great food every day. Thanks for your care.
Reply from Samantha Woods, Reviews Team at Cavell CourtWe set a high standard for ourselves here at Cavell Court, so we are delighted to hear we have met your expectations.
Thank you so much for your kind words, they are so appreciated and will be shared with the teams.
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Review of

Cavell Court

from Tracy C (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cavell Court is a wonderful care home. My dad went there from hospital as he was extremely unwell and unable to go home. He was there for 10 months in which time the care and compassion and friendship he received was incredible. Dad was VERY reluctant to be there when he first went in, wouldn't take
medication etc but through the patience and kindness they won his trust resulting in him being able to go home and live with his partner again.
Everyone is so friendly and welcoming, they run the home to make it feel like one big happy family. We as a family are forever grateful to Cavell Court, they got me my dad back from a very bad place he was in mentally and physically through care and understanding.
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Review of

Heath Lodge

from A G (Friend of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, patient and always happy to discuss any problems.
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Review of

Heath Lodge

from V D (Niece of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Heath Lodge is fantastic, with a lovely team who go above and beyond. Lots of activities for the residents.
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Review of

Heath Lodge

from Frederick R (Brother of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is really happy in her environment. There is always plenty to do and many treats along the way. The staff are all very friendly and react kindly to all residents, without exception. A very caring staff.
The Entertainments Manager always seems to have great ideas, that keep the residents,
engaged and proactive, which is so good for their mental health and well-being. The Home is well managed and although there may be a few hiccoughs now and again, as is always in a large community, these are rapidly solved with the meetings that are regularly held with family members and staff.
All in all, a fun place to be. Well done.
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Review of

Heath Lodge

from Richard B (Son of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As my mother reached the end of her amazing, one-hundred year life, the staff treated her (and myself) with kindness and respect which I'm sure was some comfort to her in her last hours. It was clear how much they all cared for her at that time and again when they came outside to pay their respects
as she made her last journey to the crematorium. I am deeply grateful to them all for looking after her for more than two years prior to that too.
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Review of

Cavell Court

from Howard W (Husband of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was in respite care for three weeks at Cavell Court and was looked after extremely well.There was so many activities to join in with.The staff are very professional very well trained and looked after my wife's needs at all times.The food is also very good with different selection every day.The
gardens are lovely to walk round with some beautiful flowers.All of the staff at Cavell Court are very polite with very good communication skills and always available when my wife needed anything.There was no problems whilst my wife was in care and she was looked after with dignity and patience.Overall I would say that this is the best care home we have ever come across and would recommend the home to anyone with whatever there needs are.The standards at Cavell Court are second to none and everything is taken care of to put you at ease.
Reply from Samantha Woods, Reviews Team at Cavell CourtThank you so much for taking the time to leave such a wonderful review. We set a high standard for ourselves at Cavell Court, so we are delighted to hear that you would recommend Cavell Court to others.
Your kind words will be shared with our team, who will be very proud to hear them. Thank you again for your lovely review.
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Review of

Heath Lodge

from J C (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Heath Lodge since 1st June 2023. It is an extremely difficult and emotional time when one acknowledges that this is a decision one has to make for a much-loved parent. My mother is as happy as she can be under the circumstances. The whole team are so caring and understanding
at Heath Lodge and in my opinion they go the extra mile to do all they can to make their guests feel as much 'at home' as possible.
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Review of

Heath Lodge

from Graham K (Husband of Resident) published on 30 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife's move to Heath Lodge from another care home, who didn't have the skills level to look after her safely, went smoothly. The staff were extremely welcoming and she settled in quickly.
She requires assistance with nearly all aspects of her daily care. The staff are consistently kind, attentive,
and considerate of her needs, especially as she is often only able to communicate non-verbally. They take time to understand her and respond with patience and compassion.
Her 14-page care plan is detailed, regularly updated and reviewed monthly.
Whenever she is moved by hoist, staff carefully explain what is going to happen and carry this out with patience and reassurance. Her personal care is always delivered with dignity and respect.
The carers also make an effort to involve her in activities which she is often happy simply to watch,
This caring and professional approach starts with the manager and is reflected across the entire team. It is something they should all be proud of.
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Review of

Heath Lodge

from Thomas B (Son of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All very good. My Father is being treated with respect and kindness. The activities are extremely good and help to stimulate him. He is very fond of gardening and the outside areas are really well maintained. Food and staff are excellent and he is enjoying his time in the Care Home.
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Review of

Cavell Court

from D E (Brother of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister really needed some respite. 2 weeks at Cavell Court has made a huge difference to her wellbeing and demeanour. Staff were absolutely wonderful. Judy really enjoyed the wonderful meals.
Reply from Samantha Woods, Reviews Team at Cavell CourtThank you so much for your kind review. We are delighted that Judy enjoyed the chef prepared meals during her stay and that she found the staff to be wonderful. We set a high standard for ourselves at Cavell Court, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Broadlands Lodge

from Stephen R (Son of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a residence at Broadlands Lodge for over three years. She loves it there, and is very popular with her friends and the staff.
I did a lot of research and visits to care homes before I decided on Broadlands Lodge, and I have never regretted that decision. The facilities are excellent,
the care faultless, the staff compassionate and friendly. I highly recommend every aspect of the care home
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Review of

Cavell Court

from Christine R (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited several Care Homes before visiting Cavell. Sam met me on my visit, showed me around, explained things and answered my many questions. I already knew because it felt right. Like walking into someone's home and feeling so welcome. Cavell staff gave us the chance to become a family again and
not just dad's carer's. They where kind, thoughtful, patient, calm, kind and dad felt loved. He was never lonley. He was entertained. He made new friends. He loved the food and we often got him downstairs to the cafe', where there was always cake! My dad was treated with respect and although he had his moments of frustration the staff understood and were always very forgiving. Cavell always kept me informed of things I needed to know and, at the end of dad's life, they were so supportive of me and my mum.
Cavell is such a special place. The staff are very special people too. Dad would want me to mention Brandon, Tara and Cheryl. Thank you Cavell, for everything. X
Reply from Samantha Woods, Reviews Team at Cavell CourtDear Christine, thank you for leaving such a lovely, heartfelt review. Your kind words mean the world to us all, especially the carers that you have mentioned who spent a lot of time with your Dad and were very fond of him. Thank you for choosing Cavell Court - your Dad was a special man who will be greatly missed.
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Review of

Heath Lodge

from A T (Wife of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management are excellent in every way, and I could not be happier with the care my husband receives.
The facilities are great, and he now very much enjoys his nutritious meals and activities provided.
The happy and caring staff always have time to answer any queries and keep me informed
of any changes.
In his words, "This is a lovely plave and everyone likes me", which says it all.
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Review of

Broadlands Lodge

from Gavin P (Son of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a difficult transition from hospital into residential care Dad was made to feel extreamly welcome and settled in very well. I cannot fault the management & staff enough for making a very difficult time in our lives as stress free as possible.
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Review of

Heath Lodge

from Simon T (Son of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heath Lodge has been such a positive experience for myself and Mum since day 1, but more importantly for my Dad. The whole team are so friendly, loving, caring, kind and professional.


The Heath Lodge team under the leadership of Hazel, and management of Sue (would name everyone!) are great. The team

are a credit to Care UK and have a 'great formula'!
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Review of

Ivy Court

from B H (Wife of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff are excellent caring and considerate to both residents and their families. The home is bright and airy and welcoming.
Reply from Rowen Campbell, on behalf of the team at Ivy CourtThanks for taking the time to write us a review - we appreciate your feedback. Do please let us know if there is any more we can do to support.
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Review of

Heath Lodge

from Jacqueline M (Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that Heath Lodge provides a very good standard of care and help. The staff are always polite and will help in many and varied kinds of ways. My room is warm and comfortable and kept clean. The bathroom is also very well maintained and clean.
The meals provided are of a high standard and are
very varied and tasty.
The activities provided are of a high standard and of interest and are very varied.
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Review of

Heath Lodge

from Sheila H (Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've have no complaints. I'm just happy with everything here.
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Review of

Ivy Court

from Arun Ann G (Wife of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to Ivy Court October 2025.
It took me a very long time to come to terms with the fact that after 3 years of looking after him at home myself I could not care for my husband at home anymore.
When I came to visit Ivy Court for the first time and meet the team I felt reassured that what
I with the support of my family had decided was the right path for my husband's wellbeing and my health.
So it became easier choosing Ivy Court for my beloved husband and it makes me feel so happy that he is happy there and is loved and respected by all the staff.
The whole team from top to bottom is fantastic and it creates an atmosphere of happiness as far as I am concerned and my family feel the same when they visit.
As you enter the welcoming feel sort of hugs you as all the staff greets you with a welcome smile on their faces.
The kitchen staff from head chef to all the other staff are fabulous and they create yummy food. The entertainment team are smashing too.
Thank you team I/C
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Ivy CourtThank you so much for this incredible review! We're delighted to hear that you're so pleased with the care your husband is receiving. It's a privilege to have him with us. It's particularly lovely to hear that you feel the home is so welcoming and that your husband feels happy and loved at Ivy Court - your kind words mean so much to the whole team.
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Awards / Recognitions (146)

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