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Care Homes Owned by Care UK in Norfolk

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Norfolk

Only the locations & reviews in Norfolk for Care UK are showing below.

View the details of all 263 locations (with 21346 reviews) owned by Care UK

Care UK Locations in Norfolk (7)

 - Browse 7 Care Homes owned by Care UK in Norfolk
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Oak Manor
Scarning, Dereham NR19 2PG 
9.9 100 reviews
Oak Manor, Dereham, Norfolk
"This home and the love and level of care is completely incomprehensible unless you experience this first hand. The whole staff team are…"   Read all 100 reviews
  • from £1,750 / week
  • 61 Rooms
Location Type Care Home

Located in Scarning, a delightful village in Dereham, Oak Manor provides residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Broadlands Lodge
Keswick Way, Postwick, Norwich NR13 5HB 
9.9 62 reviews
Broadlands Lodge, Norwich, Norfolk
"My mum has been a residence at Broadlands Lodge for over three years. She loves it there, and is very popular with her friends and the…"   Read all 62 reviews
  • from £1,590 / week
  • 66 Rooms
Location Type Care Home

Broadlands Lodge is a welcoming care home in Postwick, offering 24-hour residential and dementia care, along with flexible respite stays and compassionate end-of-life support. A dedicated and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Coronation House
38 Norwich Road, Thetford IP24 2JE 
Top 20 carehome award certificate
9.9 27 reviews
Coronation House, Thetford, Norfolk
Top 20 carehome award certificate
"My mother has been at the home for a year now and has settled in very well. The care has been excellent, and everyone is kind, caring and…"   Read all 27 reviews
  • from £1,549 / week
  • 66 Rooms
Location Type Care Home

Coronation House in Thetford provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care. The experienced and well-trained ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Heath Lodge
Nightjar Road, Holt NR25 6GA 
9.9 59 reviews
Heath Lodge, Holt, Norfolk
"Its a very pleasant building. I've never been in a care home before. But the home provides everything I need. My family live near can visit…"   Read all 59 reviews
  • from £1,637 / week
  • 66 Rooms
Location Type Care Home

Heath Lodge in Holt offers 24-hour residential and dementia care, available on both a permanent and respite basis, along with compassionate end-of-life care. The experienced and highly trained ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Cavell Court
140 Dragonfly Lane, Cringleford, Norwich NR4 7SW 
9.8 159 reviews
Cavell Court, Norwich, Norfolk
"My dad is a resident at Cavell Court an we are so happy about the care that he is receiving. He has settled in so well. His room is lovely…"   Read all 159 reviews
  • from £1,689 / week
  • 80 Rooms
Location Type Care Home

Cavell Court delivers round-the-clock residential and dementia care on a permanent and respite basis. This spacious, purpose-built home is all about enabling residents to continue to enjoy a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodland Court
Guinevere Road, Beacon Park, Great Yarmouth NR31 7RW 
9.6 13 reviews
Woodland Court, Great Yarmouth, Norfolk
"Home is very welcoming. Well maintained. Happy staff always happy to help when needed. Very clean lots of nice places to sit with family.…"   Read all 13 reviews
  • from £1,470 / week
  • 66 Rooms
Location Type Care Home

Woodland Court in Beacon Park, Gorleston provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care. The experienced and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ivy Court
Ivy Road, Norwich NR5 8BF 
9.5 82 reviews
Ivy Court, Norwich, Norfolk
"Management and staff are excellent caring and considerate to both residents and their families. The home is bright and airy and w…"   Read all 82 reviews
  • from £1,600 / week
  • 71 Rooms
Location Type Care Home

Located in Norwich, Ivy Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care. Residents at the Norfolk ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Care UK Reviews in Norfolk (502)

9.7

Care UK has a Group Review Score of 9.7 (9.657) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Coronation House

from C L (Daughter of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at the home for a year now and has settled in very well. The care has been excellent, and everyone is kind, caring and supportive. There are plenty of activities available, as well as a cinema room, which everyone enjoys. The home is not too big, which creates a more personal and
welcoming atmosphere.
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Review of

Coronation House

from J O (Daughter of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall mum well cared for and generally happy. A few things I'm not happy with -
- Mum being served food on a dirty tray.
- Laundry not being done.
- Mum's finger nails not being trimmed depsite me asking several times and only today being told that I need to provide kit for doing this (when she
was at home the podiatrists trimmed finger and toe nails) One of the dishwashers has been broken for a number of weeks - this is not acceptable and affects staff and residents - is a hygiene issue.
Reply from Samantha Debenham, Reviews Team at Coronation HouseThank you for taking the time to provide feedback on Coronation House.
We would like to sincerely apologise that this has been your experience. We hold ourself to a high standard at Care UK and these standards have not been met.
Please be assured that we will remind the team of the importance of ensuring all trays are clean before meals are served and will monitor this more closely.
Regarding the dishwasher, we appreciate your frustration. We agree that having a dishwasher out of service for an extended period is not acceptable. The fault has been reported, and we are continuing to escalate the repair with the contractor. In the meantime, alternative cleaning procedures are in place to maintain hygiene standards, although we recognise this is not an ideal long-term solution.

Regarding your mum’s personal care, we would welcome the opportunity to discuss this further. Please could we ask that you contact the Home Manager if this is something you would be happy to do.

Thank you again for bringing these matters to our attention. Your feedback helps us identify where we need to improve.
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Review of

Coronation House

from Rod W (Son of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean. The care team are very caring and supportive to the residents. Reception staff are always welcoming. Two ladies welcome visitors and are very supportive to the staff and all residents. The whole team at Coronation House work so hard and are just fantastic.
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Review of

Heath Lodge

from J C (Resident) published on 22 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Its a very pleasant building. I've never been in a care home before. But the home provides everything I need. My family live near can visit me often. I'm very comfortable in my room.
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Review of

Heath Lodge

from Anne F (Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice people, nice room and friends to mix with.
I'm very happy there.
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Review of

Coronation House

from Beverley B (Daughter of Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home.
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Review of

Heath Lodge

from J E (Daughter of Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had one negative comment - saying some of the staff did not enjoy their job and didn't like what they had to do in the role - it was noticeable to her, she is very aware despite short term memory loss. But she enjoyed all the activities very much. It was a great help to me to know mum was in safe
hands. Thank you.
Reply from Samantha Debenham, Reviews Team at Heath Lodge Thank you for taking the time to provide your feedback regarding Heath Lodge.
We are so pleased to read that you feel mum is in safe hands with the team and that she enjoys the activities on offer. The team will appreciate this as they continue their hard work.
We are sorry to read however, that mum feels some of the staff do not enjoy their job. This is never something we would want the residents or family to feel.
Please be assured that this feedback will be reviewed with the team to ensure a positive experience.
If you would like to discuss this in further detail, please know the Home Manager would be happy to do so with yourself or mum.
Thank you again
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Review of

Cavell Court

from Cindy M (Daughter of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident at Cavell Court an we are so happy about the care that he is receiving. He has settled in so well. His room is lovely with some petsonal touches and he has not had a bad word to say about any of the staff. Food is varied and my dad enjoys it all.
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Review of

Oak Manor

from L H (Granddaughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home and the love and level of care is completely incomprehensible unless you experience this first hand.
The whole staff team are caring, thoughtful, conscientious and always make my relative smile.
The kitchen create the most delicious meals and the housekeeping team always ensure the home
is fresh and beautiful. The maintenance always help with all the home improvements.
The nurses are approachable and keep me updated on everything.
The home manager is the nicest lady you could ever wish to meet, who made us feel completely welcome, safe, cared for and comfortable from the second we met her. She took extra special time to meet my loved one, spend time with him before admission and ensure everything was perfect from day one. We looked at 10 homes, Oak Manor was the 10th home we saw and we knew immediately.
I cannot recommend this home more to anyone looking for nursing care and more specifically dementia specialist care.
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Review of

Heath Lodge

from C S (Husband of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right from our first meeting, we knew Heath Lodge was the care home for my wife. The care is 110%, and you will not find a more lovely and professional bunch of management and carers anywhere. My wife did go into two homes for respite, but they cannot hold a candle to Heath Lodge care. To say she is
very happy and the family is very happy is an understatement.
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Review of

Oak Manor

from Tracy T (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When you hand over your loved one for others to care for them you trust them to offer kindness and compassion at a difficult time.
Oak manor did just that. They truly cared for my father offering activities and birthday celebrations. Their kindness on the day he passed surpassed all expectations. He
was treated as we were with genuine care. The staff are truly amazing thank you this will never be forgotten x
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Review of

Oak Manor

from Helen D (Daughter of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oak Manor demonstrated an incredibly professional and empathetic approach when supporting and caring for my dad during the last few months of his life. He was always treated with dignity and care. His diagnosis of advanced dementia meant that sometimes his behaviour could be challenging, and a previous
nursing home had struggled to manage him.
However from the moment he arrived at Oak Manor he appeared to relax and his placement gave him his dignity back during the final months of his life.
All staff, without exception were friendly and supportive, and welcoming whenever we visited, making us cups of tea and offering hugs when they were needed.
I'm so happy that my dad got to spend his final months with you and will be always grateful for the high standard of care and support he received while he was in your care.
Reply from Stuart Lamacraft, Reviews Team at Oak ManorThank you so much for your kind words. We are deeply honoured to have cared for your father during his time with us and we are especially pleased that you recognised the dignity, care and respect he received. Your kind words mean a great deal to everyone at Oak Manor.
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Review of

Heath Lodge

from Russell K (Son of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is currently being cared for within Heath Lodge. The care she has received ever since moving into the home has been exemplary. They hit high standards across all categories. Focus is very much on the residents, building relationships, understanding their needs and going the extra mile to
make them feel special and part of the Heath Lodge family. Highly recommended!
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Review of

Coronation House

from Catherine N (Friend of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had involvement with Coronation care for the last two years as POA's for our friend who is a resident, we cannot fault their time, patience and dedication at all times. they are always there to talk to us, inform us of how things are going either good or bad.
From Ian and Cathy (POA of resident?service
User)
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Review of

Oak Manor

from Barbara V (Wife of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was admitted to Oak Manor in 2024 from a failing Care Home. The contrast between the two homes was stark. There are so many wonderful things to say about this home it is difficult to know where to start.
You feel welcomed as soon as you walk in. The home is clean and gives the impression
of being loved. The staff are amazing, they do a very difficult job but always professionally, with kindness, care and a smile on their faces. It is evident that they take pride in what they do and are valued for doing it.
This is very much down to the leadership, which is exceptional. They are highly professional, hands on, accessible, approachable and always willing to listen and act when required. The love and care they show to residents and their families is second to none; you feel as if you are all part of a family.
My husband died there recently and the care and support he and our family got from cleaners, care and nursing staff and management was truly wonderful.
Thank you so much.
Reply from Stuart Lamacraft, Reviews Team at Oak ManorThank you for sharing such a detailed and heartfelt opinion of our home. We are truly honoured to have cared for your husband and to have supported you and your family during such an important and emotional time. Your kind words about our team, leadership and the atmosphere at Oak Manor mean a great deal to us all. We are deeply grateful for your trust and will ensure your thanks are shared with everyone involved in your husband's care.
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Review of

Cavell Court

from D H (Partner of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been resident in Cavell Court now for over 2 years and is very settled, she is looked after by an excellent team and treated with care and respect and is very settled. The team go about there daily duties with good humor giving the place a friendly atmosphere. The entertainment team do
a difficult job with good jumour and fun. Well done to everybody not forgetting the kitchen staff serving great food every day. Thanks for your care.
Reply from Samantha Woods, Reviews Team at Cavell CourtWe set a high standard for ourselves here at Cavell Court, so we are delighted to hear we have met your expectations.
Thank you so much for your kind words, they are so appreciated and will be shared with the teams.
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Review of

Cavell Court

from Tracy C (Daughter of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cavell Court is a wonderful care home. My dad went there from hospital as he was extremely unwell and unable to go home. He was there for 10 months in which time the care and compassion and friendship he received was incredible. Dad was VERY reluctant to be there when he first went in, wouldn't take
medication etc but through the patience and kindness they won his trust resulting in him being able to go home and live with his partner again.
Everyone is so friendly and welcoming, they run the home to make it feel like one big happy family. We as a family are forever grateful to Cavell Court, they got me my dad back from a very bad place he was in mentally and physically through care and understanding.
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Review of

Heath Lodge

from A G (Friend of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, patient and always happy to discuss any problems.
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Review of

Heath Lodge

from V D (Niece of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Heath Lodge is fantastic, with a lovely team who go above and beyond. Lots of activities for the residents.
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Review of

Heath Lodge

from Frederick R (Brother of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is really happy in her environment. There is always plenty to do and many treats along the way. The staff are all very friendly and react kindly to all residents, without exception. A very caring staff.
The Entertainments Manager always seems to have great ideas, that keep the residents,
engaged and proactive, which is so good for their mental health and well-being. The Home is well managed and although there may be a few hiccoughs now and again, as is always in a large community, these are rapidly solved with the meetings that are regularly held with family members and staff.
All in all, a fun place to be. Well done.
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Awards / Recognitions (150)

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