Care Homes Owned by Care UK in Bath & North East Somerset

Choosing a Care Home for my friend and ex work colleague was always going to be difficult but once we met Millie at my friend's home and visited Rush Hill Mews there was no doubt that this was by far the best of those we visited. There is a lot that is impressive at the Home but the commitment to organising a personalised activity stands out. My friend was accompanied on a farm visit which included feeding alpacas and driving a pony and trap. My friend is happy at RHM and the staff are all extremely caring and understanding of her challenges with memory loss. She enjoys the food and particularly the wine! I feel confident that I will be kept up to date with her care needs and with any issues that arise.

Dad moved into Rush Hill Mews in March 2026 after a spell in hospital. It had been recommended to me by several families and rightly so. He is being very well looked after and within weeks no longer needed the walking aid he came in with. He loves the food and has regained the weight he had lost in hospital. He often says how happy he is to be there. It is a welcoming place to residents and the bistro and garden make it an enjoyable place to visit. While dad doesn't join in with many of the activities, he enjoyed the recent dog show very much which was such an inclusive event for all the family. It is a huge relief to me that he is being so well looked after by the wonderful carers at Rush Hill Mews who treat him with dignity and respect.

I would (and have!) recommended Rush Hill Mews to those looking for a care home.

I would say that my Mother always looks well turned out and is very content there. No mean feat at all. I always enjoy visiting and everyone is very friendly to both me and my mother. It's a long drive so the snacks and cakes in the bistro are most welcome! I know my mother enjoys the activities, especially those involving music and dance. The team really engage with all of the participants, to ensure their inclusion and enjoyment.

Following illness & poor hospital care, I had to take the tough decision to move dad to a care home. I popped into Rush Hill Mews unannounced and was treated with complete kindness, understanding and reassurance. I knew immediately it was the right place. Dad moved in in November 2025 and having been unable to get up out of a chair when leaving hospital, within a month he was transformed. He is now able to walk around with or without a frame and takes himself off to the bathroom on his own. The staff are fantastic, so kind, caring, happy and nothing is too much trouble. Dad enjoys the activities and spending time chatting to the staff and other residents. Family are encouraged to take part in activities and it really does feel like one big family.

I am incredibly impressed by Rush Hill Mews. I have had quite an extensive experience of care homes in my time as an NHS doctor. However this is the first time that I am seeing it with new eyes as the relative of a resident. First and foremost the staff at Rush Hill Mews are exemplary. Every member of staff that I have interacted with, from the managers to the cleaners, have been polite, kind and compassionate. The staff team deserve huge credit for maintaining their compassionate and professional stance whilst performing their challenging daily duties with competence. My dad is cared for extremely well and despite his terrible diagnosis, he always looks bright and chirpy, thanks to the kindness and compassion the staff show him every single day. I cannot praise the staff highly enough and I am in total awe of their team cohesion and their focus on providing the best possible health and social care for the vulnerable adults at Rush Hill Mews.

We appreciate the regular medical updates and the discussions when we visit, and have always received friendly advice when needed. Mums room is perfect with a lovely view, and is always clean.Mum always looks well cared for. She is surrounded by her own belongings, and the memory box outside her room is a brilliant idea. It's great that she has an en suite too. Other residents are getting to recognise us and we enjoy being able to chat to them in the lounges and public spaces.

I am very pleased with the outstanding care my mother receives at Rush Hill Mews. It provides a warm and welcoming environment for residents and their families, and all the team are extremely kind and helpful. My mother enjoys the wide variety of activities available, and opportunities for socialising.

10 out 10 and once again a big thank you to all the staff involved

The ground floor bistro area and the various break-out lounge spaces, on every floor, are also such a welcome part of life at this nursing home, for the residents and their visiting families too. So many thanks, and bravo, to all the staff at Rush Hill Mews nursing home.

Choosing a care home is not an easy job. We visited quite a few in the Bath area. Thankfully Rush Hill made the job easier as it really stood out. From the moment we entered we were struck by how clean it was, how modern, and most importantly, how the residents were out of their rooms and in the communal areas socialising with each other and getting involved in activities. The staff were incredibly friendly, and what really struck me was that they had a lot of pride in the Home and that they really enjoyed working with the residents. We therefore chose Rush Hill for Mum and certainly made the right choice. I enjoy visiting Mum, and most importantly Mum is now settling in, has friends, gets involved in activities, and is enjoying many parts of her life there. We also now have the peace of mind that Mum is safe. It's certainly not easy to move a loved one from home to residential care, but I think if you are in that position, Rush Hill is a really great place to choose.

I have one criticism which is that she is sometimes dressed inappropriately. If she needs more clothes then someone should let me know. At times, her room is not as clean as I would hope.

No one wants to be in the position of choosing a care home for our parent/s, but sadly, after mum was diagnosed with rapid-onset dementia in June, this was the case for me. After a very stressful 6 weeks at the wrong home, I was really concerned to make sure I made the right choice & as soon as I met Millie at Rush Hill I knew this was the right place for mum. After a few twists and turns in the journey (which Millie & the team could not have been more supportive over) mum was finally transferred to Rush Hill in July. From her first day, I immediately felt like a huge weight had been lifted & over the past 3 months I have witnessed nothing but outstanding care, compassion & kindness. I am well informed about mum's health & consulted on everything that's happening to her. Not only do the team treat mum with absolute dignity & respect, but they are also lovely to me when I visit. I cannot recommend Rush Hill more highly & am forever grateful to them all, especially all of the Sulis Team

Our dad spent his final months at Rush Hill Care Home, and we couldn't have asked for a more caring and supportive environment. From the start, the home felt light, airy and welcoming, a genuinely positive place. The entire team, from staff, carers to nurses, to receptionists, were consistently friendly, upbeat and compassionate. Millie was exceptional from the beginning - professional, kind, incredibly reassuring. The nursing staff provided outstanding care, always outstanding, always attentive to Dad's personal needs and treating him with dignity and respect. There was a real sense of joy and warmth throughout the home, often filled with laughter and smiles. One thing that meant a lot to us was the regular updates. We were always kept informed about Dad's health and day-to-day care, which gave us peace of mind when we couldn't be there. Visiting was flexible, and the staff made every effort to accommodate us, always greeting us with kindness and warmth. Rush Hill was not just a care home - it's a community full of heart. We will always be grateful for the love, respect and dedication. The whole team cared for dad and our family.

My mother has received outstanding care since moving to Rush Hill Mews. She has been treated with dignity and respect by all the staff, and feels safe and supported in her new home. Visiting mum is a delight; it's a joy to see her so happy and settled.

My mum moved into Rush Hill Mews in the middle of May 2025 following a fall at home and a short stay in hospital. She said that she no longer felt safe at home (she had lived on her own for a number of years following the death of my father). The family looked at a number of care homes in the area before choosing Rush Hill Mews. The change in her since she moved in to Rush Hill Mews has been amazing, she has got the colour back in her cheeks and the sparkle back in her eyes! Her mobility has also noticeably improved. The staff have been wonderful and I can't praise them enough for the standard of care that my mum has received - they are brilliant. She has made friends with some of the other residents and joined in with the activities. She is particularly enjoying the food which is of a high standard. The atmosphere is always warm and welcoming and the family is always kept informed about what is going on. All in all a wonderful home that has made the world of difference to my mu

I would highly recommend Rush Hill Mews to anyone considering care for their loved one

Being Dads carer for a while I felt so stressed having the worry of Dad living on his own, not eating properly, trying to book Doctors appointments etc. There's no more of that. I can sleep well knowing that my Dad could not be anywhere better, he is safe and everyone one of the staff are true angels showing him nothing but kindness, understanding, and patience.

I love the effort put into providing a wide range of daily activities. It's always good to see the pictures on Facebook, showing dad enjoying himself. And then there are the special activities: I will forever treasure the picture of dad participating in the baguette javelin event at last summer's "Olympics"!

It has been!! She & we are so pleased. A lovely feeling of light & space. Great, friendly staff with good comms skills, lots of staff (compared to many others) which allows them to prevent issues/deal with them quickly. That all means Mum & the residents in general always seem happy. Lots of activities, lovely food, nice garden. RHM is responsive to questions & requests & encourages relatives to come to party nights etc. It doesn't feel part of a big company. 100% recommend!