Care Homes Owned by Care UK in North Yorkshire

Our mother with dementia spent 18 months at The Terrace, and was wonderfully well looked after. The staff were endlessly assiduous and compassionate in their care for her, and appreciated her qualities in a beautiful way. They were also very welcoming to us (family) and good at keeping us informed.

All this made the last phase of her life a very positive experience. (And they were very caring both of her and of us in the very last days too.) Highly recommended.

Our family has felt so welcomed and supported. I truly couldn't ask for anything more.

Such a lovely friendly and welcoming atmosphere. My husbands stay for 2 weeks turned into 4 weeks and during this time we found the carers, maintenance, entertainment, housekeeping and front of house staff all willing to carry out their duties but also to respond to any requests. Loved the bistro and a great place to speak with other residents and to take your own guests. Our grandchildren loved being able to help themselves to crisps and chocolate bars. Security was top notch but also easy going. There was always a warm welcome on arrival plus plenty of parking on property and disc parking outside. Important to say that the two lifts were always working and quick to get. During our stay there were back-to-back heatwaves but the building was always cool and comfortable. On our departure we were offered post care advice from the Care Manager and others. This was appreciated as you don't know what you will need at home as well as being very anxious. Thank you, the Harcourt Gardens Family

I would have no hesitation in recommending the facility to friends and family.

Excellent caring staff. Good varied food. Comfortable room

The building is attractive, with period features and complementary additions. There seem to be meaningful efforts to support independence and joy for residents through communal facilities. My Nan stayed in 2nd floor nursing care, where there were several lounges and a roof terrace - handy for visiting. She mainly ate out so can't comment on food. There was a high standard of cleanliness/housekeeping and my Nan was even gifted a bottle of her favourite Bailey's on arrival. Thanks to all the team for their warm support!

Thank you to everyone at Chocolate Works for the exceptional care, compassion and respect you show every day. You make an enormous difference not only to your residents, but to their families as well.

I'm a long term resident at Chocolate Works and really enjoy it! The team are friendly, caring and attentive to the home.

I am grateful to whole team who support my mum on a daily basis.

The staff are brilliant and very caring and kind. Dad is safe and well looked after. The bistro cafe area is fantastic for relatives to visit, with a real buzz of chat and activities. The garden is a beautiful space also. It feels recently with the arrival of the new Manager and other roles being filled that there is positive momentum behind further enhancements that the team want to put in place. Thank you!

Very friendly, clean and welcoming. My friend always seems very happy and the other resident are very plesant towards me when I visit.

If anyone is looking for residential care for their relative or friend, take a look at Harcourt Gardens, you won't be disappointed.

My in-laws moved into Cayton View a few weeks ago, and we could not be happier. The home is light and airy and clean, with a lovely welcoming and relaxing feel. We like the fact that there are different seating areas to choose between, and the food so far has been very good. The staff are amazing, and have gone out of their way to make them feel welcome and settled. A huge thank you to the whole team.

Both my parents were welcomed into Cayton View and were made to feel at home, whilst it was difficult for them at first the beautiful accommodation and fantastically caring staff made the transistion from their previous house easier. The carers have all maximised my parents independence and accommodated their whims. The home itself is spotlessly clean and well laid out. Daily entertainment is well planned and appreciated. The food is excellent. All in all we are very pleased and feel that they are in a safe place and what's more, so do they.

Dad was a resident at Harcourt Gardens Care Home in Harrogate from December 2025 until May 2026. He was extremely happy there and only left due to his increasing care needs. The staff are lovely and very caring. Dad particularly liked the food which is always of a very high standard. Thanks to all the staff for all they did for him.

Since moving into The Mayfield Care Home last year my father has been treated kindly and welcomed, despite the loss of independence being very difficult. He is now end of life, I have stayed with dad 24/7. I would like to say how extremely impressed I am with the exemplary care received to himself and how the staff have looked after me. He has been given dignity and respect, excellent communication from the staff. They have all been welcoming and supportive at this dreadful time. The carers are shining stars.

Well what can I say about the chocolate works care home other than what an amazing place. My brother is a resident here for a few weeks , the care he receives is outstanding. The staff are always helpful and always have time for you. The staff always offer me a drink when I visit which is nice when you have just come from work. They always have a smile on their faces even when they are busy, it really is a fantastic place. My brother has a lovely big room with onsuite. The choice of food is excellent to . I would like to thank everyone who is involved with my brothers care and support you all truly do a fantastic job. Management, reception, cleaners , carers, cooks activities staff thank you all x.

My mother moved into The Mayfield Care Home, initially for two weeks trial, she quickly settled in, the homes welcoming, caring, first class facilities helped her decide to become a permanent resident. As a retired senior nurse I am particularly impressed with individualised care & support given, first class food and cleanliness, reflecting amazing team work.

We are very happy with the care at Cayton View, the staff are always very welcoming and the place itself is beautiful.

I was dreading when my mum eventually had to go into a care home because you never heard good reports. But I can safely say this is a wonderful home. All the staff are so caring, professional and great at what they do. Each resident is treated with the utmost love and care and everyone is so genuine.