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Care Homes Owned by Care UK in North Yorkshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in North Yorkshire

Only the locations & reviews in North Yorkshire for Care UK are showing below.

View the details of all 232 locations (with 18417 reviews) owned by Care UK

Care UK Locations in North Yorkshire (5)

 - Browse 5 Care Homes owned by Care UK in North Yorkshire
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Cayton View
Heather Pastures, Eastfield, Scarborough YO11 3YH 
Top 20 carehome award certificate
10 23 reviews
Cayton View, Scarborough, North Yorkshire
Top 20 carehome award certificate
"I was dreading when my mum eventually had to go into a care home because you never heard good reports. But I can safely say this is a…"   Read all 23 reviews
  • from £1,474 / week
  • 66 Rooms
Location Type Care Home

Cayton View in Scarborough provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care. The experienced and well-trained team ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Mayfield
Grange House, High Stakesby Road, Whitby YO21 1HL 
Top 20 carehome award certificate
9.9 58 reviews
The Mayfield, Whitby, North Yorkshire
Top 20 carehome award certificate
"Since moving into The Mayfield Care Home last year my father has been treated kindly and welcomed, despite the loss of independence being…"   Read all 58 reviews
  • from £1,743 / week
  • 66 Rooms
Location Type Care Home

The Mayfield in Whitby provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care. The experienced and well-trained team aim ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Chocolate Works
Bishopthorpe Road, York YO23 1DE 
9.7 62 reviews
Chocolate Works, York, North Yorkshire
"Well what can I say about the chocolate works care home other than what an amazing place. My brother is a resident here for a few weeks ,…"   Read all 62 reviews
  • from £1,780 / week
  • 102 Rooms
Location Type Care Home

Chocolate Works in York is a unique care home set within a beautifully restored, historic building. Once the headquarters of Terry’s Chocolate factory, the building was transformed in 2017 into the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
The Terrace
Maison Dieu, Richmond DL10 7AX 
9.3 36 reviews
The Terrace, Richmond, North Yorkshire
"My Uncle became a Permenant Resident this year, and I know he is being well cared for in a compassionate setting. The Staff are always…"   Read all 36 reviews
  • from £1,250 / week
  • 44 Rooms
Location Type Care Home

The Terrace care home offers a range of care services for older people including residential and dementia care on a permanent and short-term respite basis Set in a Victorian building, The Terrace ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Harcourt Gardens
Harcourt Road, Harrogate HG1 5NL 
9.3 68 reviews
Harcourt Gardens, Harrogate, North Yorkshire
"We moved mum and dad into Harcourt in early September 2025. Mum needed palliative nursing care and dad was showing early signs of cognitive…"   Read all 68 reviews
  • from £1,855 / week
  • 115 Rooms
Location Type Care Home

Harcourt Gardens is a luxury, purpose-built care home in Harrogate, offering high quality residential, dementia and nursing care on a permanent and respite basis. Residents enjoy the highest ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Mental Health Care

Care UK Reviews in North Yorkshire (247)

9.7

Care UK has a Group Review Score of 9.7 (9.677) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

The Mayfield

from Helen W (Daughter of Resident) published on 24 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into The Mayfield Care Home last year my father has been treated kindly and welcomed, despite the loss of independence being very difficult. He is now end of life, I have stayed with dad 24/7. I would like to say how extremely impressed I am with the exemplary care received to himself and
how the staff have looked after me. He has been given dignity and respect, excellent communication from the staff. They have all been welcoming and supportive at this dreadful time. The carers are shining stars.
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Review of

Chocolate Works

from Kerry H (Sister of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well what can I say about the chocolate works care home other than what an amazing place. My brother is a resident here for a few weeks , the care he receives is outstanding. The staff are always helpful and always have time for you. The staff always offer me a drink when I visit which is nice when
you have just come from work. They always have a smile on their faces even when they are busy, it really is a fantastic place. My brother has a lovely big room with onsuite. The choice of food is excellent to . I would like to thank everyone who is involved with my brothers care and support you all truly do a fantastic job. Management, reception, cleaners , carers, cooks activities staff thank you all x.
Reply from David Donnell, Reviews Team at Chocolate WorksThank you so much for taking the time to leave such a kind review. It truly means a great deal to the whole team here at Chocolate Works.
We’re delighted to hear that your brother is settling in well and that you have been pleased with the care and support he has received during his stay. Our team works incredibly hard to create a warm, welcoming environment for both residents and their families, so it’s wonderful to know that this has come across during your visits. It’s also lovely to hear your feedback about the team taking time to offer you a drink and make you feel welcome, we know how important those small touches can be, especially after a long day at work.
I will be sure to share your kind words with everyone across the home, including our care team, housekeeping, reception, kitchen, activities, and management. They will all be very pleased to know their efforts are appreciated. Thank you again for your support and for trusting us with your brother’s care.
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Review of

The Mayfield

from R C (Son of Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into The Mayfield Care Home, initially for two weeks trial, she quickly settled in, the homes welcoming, caring, first class facilities helped her decide to become a permanent resident. As a retired senior nurse I am particularly impressed with individualised care & support given, first
class food and cleanliness, reflecting amazing team work.
Reply from Natalie Gill, General Manager at The MayfieldThank you for the kind review. It is a pleasure to have your mum living with us.
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Review of

Cayton View

from Jack N (Son-in-law of Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care at Cayton View, the staff are always very welcoming and the place itself is beautiful.
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Review of

Cayton View

from Stephanie N (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cayton View is a lovely place. For the first time in years my mum is really happy and feels safe.
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Review of

Cayton View

from Kathryn B (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was dreading when my mum eventually had to go into a care home because you never heard good reports. But I can safely say this is a wonderful home. All the staff are so caring, professional and great at what they do. Each resident is treated with the utmost love and care and everyone is so genuine.
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Review of

Cayton View

from Janice S (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum first visited Cayton View in Sept 2025. She decided she wanted to move in, so we put her bungalow up for sale. Everything went smoothly. We visited several times, and the staff have been wonderful. Mum moved in permanently on Jan 5th 2026. She loves it. She loves the food and the staff, and her
room is beautiful. We stayed for lunch, and the food was excellent. The only downside is that she doesn't have a phone in her room, but staff are happy for people to ring the main phone, and they will bring it to her.
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Review of

Chocolate Works

from James D (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Having to place my Mother in assisted living was one of the most traumatic experiences of my life. Faced with the task of flying across the world, moving my mother from hospital to assisted living, making her new room comfortable and safe for her, removing her remaining possessions from her house,
selling her estate, selling her house was daunting to say the least.


With that on my plate, the professional staff at the Chocolate Works made tasks 1 and 2 as easy as possible for both myself and my mother.


Since she has moved into the assisted living facility, I am continually amazed by how everything is provided for my mother. You would like fruit on your breakfast? Done. streaming services wont log in? Done. Pictures need hanging? Done.


Simply said, they make everything easier for both myself, and more importantly, my mother. The peace of mind I get from the staff's professionalism and care is without comparison.

Reply from David Donnell, Reviews Team at Chocolate WorksThank you so much for taking the time to share such a heartfelt review.
We recognise just how overwhelming and emotional it can be to support a loved one through such a significant life transition, particularly when you are doing so from across the world. To hear that our team was able to ease that burden for both you and your mother truly means a great deal to us.
Our aim is always to provide not just care, but reassurance, dignity, and peace of mind — from the big moments to the small, everyday things that make a place feel like home. Knowing that these gestures have made a real difference for your mother, and for you, is incredibly rewarding for our whole team.
Thank you for trusting us during such an important time. Your kind words will be shared with the team, who will take great pride in knowing the impact of their care and professionalism.
With warmest regards,
The Chocolate Works Care Village Team
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Review of

Chocolate Works

from Janet T (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went to the Chocolate Works with dementia and related anxiety, particularly associated with sundowning. Over 4 weeks she's been there, her anxiety and confusion have diminished largely because of the outstanding care and support of all the staff at Chocolate Works. The facilities are excellent,
there are a great choice of activities available and a very calming environment. Nothing is too much trouble, and we're always made to feel welcome when visiting.
Reply from David Donnell, Reviews Team at Chocolate WorksThank you so much for taking the time to share this lovely feedback, Janet. We're incredibly pleased to hear how well your mum has settled and that her anxiety and confusion have eased during her time with us. Supporting people living with dementia, particularly around sundowning, is something our team takes great care with, so it means a great deal to know the calm environment and consistent support have made such a positive difference.
Your kind words about our staff, activities and facilities will be shared with the whole team they'll be very proud to know their efforts are making families feel welcome and supported. Thank you for trusting us with your mum's care.
Kind regards
Management @ChocolateWorks
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Review of

Chocolate Works

from Beatrice Eileen J (Friend of Resident) published on 18 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yesterday (12th January 2026) my husband and I went to visit our ex neighbour and friend of almost 40 years. Sadly her dementia had made it necessary for her to move onto the specific floor for her needs. We have never visited her here, only when she was in her own home. We arrived unannounced at
lunchtime and joined our friend in the dining area. We were warmly welcomed by staff and our friend recognised us and it was quite emotional initially. The staff were so friendly and courteous and we were so very impressed with her care and surroundings. I have told our family we would quite happily move in here if and when the need arises. It is beyond superb.
Reply from David Donnell, Reviews Team at Chocolate WorksDear Beatrice,
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We're truly grateful for your kind words and for trusting us with such a meaningful visit.
We understand how emotional these moments can be, especially when dementia changes circumstances so profoundly, and we're delighted to hear that you and your husband felt warmly welcomed and reassured by our team. Knowing that your friend recognised you and that you were able to share that moment together is incredibly special.
Your comments about the care, staff, and environment mean a great deal to us, and we'll be sure to share your feedback with the team, who work tirelessly to provide compassionate, person-centred care every day.
Thank you again for your lovely words and recommendation. They truly mean more than you know.
Kind regards
Chocolate Works Care Village
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Review of

The Terrace

from Amanda S (Relative of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle became a Permenant Resident this year, and I know he is being well cared for in a compassionate setting. The Staff are always going the extra mile to keep communications open and their patients happy and settled.
This is reasurring , especially when some of his Family live some distance away
and cannot visit often.
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Review of

Harcourt Gardens

from Wendy T (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum came to Harcourt after a fall and broken hip. The team of carers and the nurse have been excellent. They care about the residents, not just for them. They have taken time to get to know my mum and what she needs. I visit almost everyday and the care is consistent each time. I moved my dad in
after 4 months and because he had visited and knew the care teams and they had made him welcome and were friendly and supportive he was happy to come here. It made a very difficult decision for me as a daughter much easier. The support teams are also fabulous and as my mum is bed bound, wellbeing and housekeeping teams popping in to chat is also appreciated. When the bistro is back to fully manned and you can eat there again with your family member and visitors the review will be 5 stars. Wendy
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Review of

Harcourt Gardens

from C P (Son of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved mum and dad into Harcourt in early September 2025. Mum needed palliative nursing care and dad was showing early signs of cognitive decline. Harcourt was able to accommodate both their requirements which was important as they had been together for 70 years and separation was unthinkable. Mum,
unfortunately passed away after only a few weeks in the home. However, the care and support she received during this period was exemplary - she was always treated with respect, compassion, tenderness and genuine affection. Absolutely nothing was too much for any of the members of staff to do - both for mum and for me and my family. The on-boarding process was complex but was managed very effectively and with great respect - several members of staff went above and beyond any reasonable expectations to accelerate the process so we could move mum and dad at very similar times.
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Review of

Harcourt Gardens

from Tim E (Son of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Harcourt Gardens for just over 12 months.She is now 96 but is lucky to have most of her marbles and no severe physical ailments.Her only complaint is that the home is full of old people!


We are very happy with the care she is receiving,the social activities and proximity to

the Bistro,which is the jewel in the crown for Harcourt.


Harcourt has a core group of long-standing carers and entertainment specialists , who are hugely appreciated by residents .


The home has a new manager who is now meeting relatives for one-on- one meetings.I came away from my meeting feeling optimistic.


There has been a small cabal of relatives and friends who have attacked the manager on social media even before she started.I think my family and probably many other relatives of residents find this outrageous bearing in mind this is a top class home with great support for the needs of residents.


Ignore the comments of these entitled/ ignorant folks.Harcourt is outstanding.

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Review of

Harcourt Gardens

from D F (Daughter-in-law of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Jill has lived quite happily in the care of Harcourt Gardens now for 3 years. It is the staff who are the stars of the show, and this was exemplified this summer when we requested special assistance for two family events. Two lovely carers accompanied Jill for 2 nights to celebrate her granddaughter's
wedding in Suffolk and then again to attend her husband's funeral in Norfolk. On both occasions, the staff were professional and discreet, always ensuring that Kill was comfortable and well cared for. All the family commented on how lovely they were to have at both events and how easy they made it for Jill.
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Review of

Cayton View

from S K (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my initial phone enquiry regarding respite/rehab for my mum, the whole experience has been outstanding. Mum was warmly welcomed into a homely/friendly environment and all the staff are so helpful. Mum's room is beautiful, as is everywhere in Cayton View. Mum has lost her appetite so hasn't fully
benefitted from the meals on offer. I can personally say all the baking is delicious! I might book in myself!
Reply from Leah Moon, Head of Marketing at Cayton ViewThank you so much for sharing such a thoughtful review. Your kind words mean a lot to the whole team. We're delighted to hear that you've had such a positive experience. If we can do anything more to support then please don't hesitate to let us know.
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Review of

Cayton View

from S B (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We couldn't be more grateful for the outstanding care Mum is receiving at Cayton View Care Home. From the moment she moved in we knew we had made the right decision. The entire team are warm, compassionate and incredibly professional. They treat mum with the utmost dignity and respect and its clear
they truly care about the well being of every resident. The atmosphere at Cayton View is calm, welcoming & full of kindness. Special thanks to Leah and Jo who have made moving in very smooth and easy. Not to forget the excellent quality of food provided by Garvey and his team.
Reply from Leah Moon, General Manager at Cayton ViewThank you so much for sharing such a kind and heartfelt review. Your kind words mean a lot to the whole team. If we can do anything more to support then please don't hesitate to let us know.
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Review of

Harcourt Gardens

from N T (Brother of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can only answer questions about the areas I've experienced. I haven't met the new manager as yet, for instance.
All in all though, an excellent care home.
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Review of

Harcourt Gardens

from J P (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whilst the home is experiencing a change of management, I'm delighted to see the dedicated, kind staff continue to offer my mum (and me!) warmth & support daily. Mum's medical & care needs are taken seriously, with effective liaison between the care home & the hospital. Mum enjoys her meals; the regular
& balanced meals have significantly improved her well-being. She is evidently well cared for when I visit regularly at various times of the day. She is fortunate enough to be able to access the wide range of activities that are provided with thought, care and energy by the team. As with all services, sometimes minor things need sorting, the staff that I have liaised with - without exception - have taken positive action. Cleaning/ catering/ care/ hospitality/ activities/ admin staff have all shown professionalism, kindness and care. After experiencing the grief of realising 24 hr care was necessary, I am so grateful to the hard-working team at Harcourt Gardens for their ongoing support.
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Review of

The Mayfield

from Brian R (Resident) assisted by family/friend published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love it here, food great, room clean and warm. Staff very efficient ad friendly. The whole experience here is great.
Reply from Natalie Gill, General Manager at The MayfieldThank you for your kind and lovely review! We are so happy that your whole experience is great! Its a pleasure to have you living with us.
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Awards / Recognitions (143)

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