Care Homes Owned by Care UK in North Yorkshire

Thank you to everyone at Chocolate Works for the exceptional care, compassion and respect you show every day. You make an enormous difference not only to your residents, but to their families as well.

I'm a long term resident at Chocolate Works and really enjoy it! The team are friendly, caring and attentive to the home.

I am grateful to whole team who support my mum on a daily basis.

The staff are brilliant and very caring and kind. Dad is safe and well looked after. The bistro cafe area is fantastic for relatives to visit, with a real buzz of chat and activities. The garden is a beautiful space also. It feels recently with the arrival of the new Manager and other roles being filled that there is positive momentum behind further enhancements that the team want to put in place. Thank you!

Very friendly, clean and welcoming. My friend always seems very happy and the other resident are very plesant towards me when I visit.

If anyone is looking for residential care for their relative or friend, take a look at Harcourt Gardens, you won't be disappointed.

My in-laws moved into Cayton View a few weeks ago, and we could not be happier. The home is light and airy and clean, with a lovely welcoming and relaxing feel. We like the fact that there are different seating areas to choose between, and the food so far has been very good. The staff are amazing, and have gone out of their way to make them feel welcome and settled. A huge thank you to the whole team.

Both my parents were welcomed into Cayton View and were made to feel at home, whilst it was difficult for them at first the beautiful accommodation and fantastically caring staff made the transistion from their previous house easier. The carers have all maximised my parents independence and accommodated their whims. The home itself is spotlessly clean and well laid out. Daily entertainment is well planned and appreciated. The food is excellent. All in all we are very pleased and feel that they are in a safe place and what's more, so do they.

Dad was a resident at Harcourt Gardens Care Home in Harrogate from December 2025 until May 2026. He was extremely happy there and only left due to his increasing care needs. The staff are lovely and very caring. Dad particularly liked the food which is always of a very high standard. Thanks to all the staff for all they did for him.

Since moving into The Mayfield Care Home last year my father has been treated kindly and welcomed, despite the loss of independence being very difficult. He is now end of life, I have stayed with dad 24/7. I would like to say how extremely impressed I am with the exemplary care received to himself and how the staff have looked after me. He has been given dignity and respect, excellent communication from the staff. They have all been welcoming and supportive at this dreadful time. The carers are shining stars.

Well what can I say about the chocolate works care home other than what an amazing place. My brother is a resident here for a few weeks , the care he receives is outstanding. The staff are always helpful and always have time for you. The staff always offer me a drink when I visit which is nice when you have just come from work. They always have a smile on their faces even when they are busy, it really is a fantastic place. My brother has a lovely big room with onsuite. The choice of food is excellent to . I would like to thank everyone who is involved with my brothers care and support you all truly do a fantastic job. Management, reception, cleaners , carers, cooks activities staff thank you all x.

My mother moved into The Mayfield Care Home, initially for two weeks trial, she quickly settled in, the homes welcoming, caring, first class facilities helped her decide to become a permanent resident. As a retired senior nurse I am particularly impressed with individualised care & support given, first class food and cleanliness, reflecting amazing team work.

We are very happy with the care at Cayton View, the staff are always very welcoming and the place itself is beautiful.

I was dreading when my mum eventually had to go into a care home because you never heard good reports. But I can safely say this is a wonderful home. All the staff are so caring, professional and great at what they do. Each resident is treated with the utmost love and care and everyone is so genuine.

Cayton View is a lovely place. For the first time in years my mum is really happy and feels safe.

Mum first visited Cayton View in Sept 2025. She decided she wanted to move in, so we put her bungalow up for sale. Everything went smoothly. We visited several times, and the staff have been wonderful. Mum moved in permanently on Jan 5th 2026. She loves it. She loves the food and the staff, and her room is beautiful. We stayed for lunch, and the food was excellent. The only downside is that she doesn't have a phone in her room, but staff are happy for people to ring the main phone, and they will bring it to her.

Having to place my Mother in assisted living was one of the most traumatic experiences of my life. Faced with the task of flying across the world, moving my mother from hospital to assisted living, making her new room comfortable and safe for her, removing her remaining possessions from her house, selling her estate, selling her house was daunting to say the least.

With that on my plate, the professional staff at the Chocolate Works made tasks 1 and 2 as easy as possible for both myself and my mother.

Since she has moved into the assisted living facility, I am continually amazed by how everything is provided for my mother. You would like fruit on your breakfast? Done. streaming services wont log in? Done. Pictures need hanging? Done.

Simply said, they make everything easier for both myself, and more importantly, my mother. The peace of mind I get from the staff's professionalism and care is without comparison.

Mum went to the Chocolate Works with dementia and related anxiety, particularly associated with sundowning. Over 4 weeks she's been there, her anxiety and confusion have diminished largely because of the outstanding care and support of all the staff at Chocolate Works. The facilities are excellent, there are a great choice of activities available and a very calming environment. Nothing is too much trouble, and we're always made to feel welcome when visiting.

Yesterday (12th January 2026) my husband and I went to visit our ex neighbour and friend of almost 40 years. Sadly her dementia had made it necessary for her to move onto the specific floor for her needs. We have never visited her here, only when she was in her own home. We arrived unannounced at lunchtime and joined our friend in the dining area. We were warmly welcomed by staff and our friend recognised us and it was quite emotional initially. The staff were so friendly and courteous and we were so very impressed with her care and surroundings. I have told our family we would quite happily move in here if and when the need arises. It is beyond superb.

This is reasurring , especially when some of his Family live some distance away and cannot visit often.