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Care Homes Owned by Care UK in Derbyshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Derbyshire

Only the locations & reviews in Derbyshire for Care UK are showing below.

View the details of all 257 locations (with 20683 reviews) owned by Care UK

Care UK Locations in Derbyshire (3)

 - Browse 3 Care Homes owned by Care UK in Derbyshire
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Samuel House
Porterwood Drive, Heanor, Derby DE75 7WY 
9.9 20 reviews
Samuel House, Derby, Derbyshire
"Friendly welcome from staff and residents. Lovely lunch. Beautiful place. Very clean, tranquil and facilities and amazing.…"   Read all 20 reviews
  • from £1,470 / week
  • 66 Rooms
Location Type Care Home

Samuel House offers dementia care, long-term residential support and respite accommodation in Heanor. Care provision is centred around dignity, independence and tailored support, with staff ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Mount Pleasant Care Home
Off Old Hollow Lane, Winshill, Burton-on-Trent DE15 0DR 
9.7 43 reviews
Mount Pleasant Care Home, Burton-on-Trent, Derbyshire
"My Mum went in for a weeks respite for the very first time at the end of March. This was an anxious time for us both however Nicky and all…"   Read all 43 reviews
  • from £1,195 / week
  • 50 Rooms
Location Type Care Home

Located in the rural part of Burton-on-Trent, Mount Pleasant provides round the clock residential and dementia care on a permanent and respite basis. They also offer compassionate end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Heatherton House
170 Rykneld Road, Derby DE23 4AN 
9.0 37 reviews
Heatherton House, Derby, Derbyshire
"It was a very happy experience for me. I come from 3 weeks in 2 hospitals (in Portugal, private and here). I was greeted with warmth and…"   Read all 37 reviews
  • from £1,500 / week
  • 66 Rooms
Location Type Care Home

Heatherton House provides dementia care, residential accommodation, short respite stays and end of life support in Littleover. The focus remains on delivering person-centred care in a respectful ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Care UK Reviews in Derbyshire (100)

9.7

Care UK has a Group Review Score of 9.7 (9.659) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Mount Pleasant Care Home

from Jackie B (Daughter of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum went in for a weeks respite for the very first time at the end of March. This was an anxious time for us both however Nicky and all the lovely carers took great care of Mum. Mum even made new friends which was great for her. Unfortunately had to fund this myself due to an administrative issue
which is being sorted however it was worth every penny as I was recommended and knew she would be very safe and looked after which she was. Mum will definitely be coming back and I would like to thank all involved for making her stay very easy and for the care given.
Reply from Rhiannon Freeman-Gray, Review Team at Mount Pleasant Care HomeThanks very much for taking the time to write us this wonderful review - your kind words mean so much to the whole team. It's great to hear that your Mum enjoyed her stay and made new friends whilst at Mount Pleasant, and we look forward to welcoming her back in the future.
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Review of

Samuel House

from Lesley I (Friend of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly welcome from staff and residents.
Lovely lunch.
Beautiful place.
Very clean, tranquil and facilities and amazing.
Reply from Jody Gore, Reviews Team at Samuel HouseHi Lesley, thank you for taking the time to leave us feedback about your experience.

At Samuel House Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.
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Review of

Mount Pleasant Care Home

from Wendy A (Daughter of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into the care home at the end of January. All the staff are very caring towards mum. It always seems clean and tidy, and all meals are cooked on site. They meet all of Mum's requirements. Mum cannot do anything for herself at the moment.
Reply from Stuart Lamacraft, on behalf of the team at Mount Pleasant Care HomeThank you for sharing your experience. We're so pleased to hear that your mum has been cared for with kindness and that you feel her needs are being fully supported. It's reassuring to know you've found the home clean, comfortable and well run. Your feedback means a great deal to our team.
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Review of

Samuel House

from E R (Resident) assisted by family/friend published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and lots of activities. Lovely ensuite rooms. Very comfortable. Samuel House is in a beautiful place with views of the lake.
Reply from Lisa Tungate, General Manager at Samuel HouseThank you so much for your wonderful review! We're delighted to hear that you enjoyed our activities, comfortable ensuite rooms, and the beautiful lakeside views. Samuel House truly is a special place, and it means a lot to know our staff helped make your stay even more enjoyable. We hope to welcome you back again soon!
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Review of

Samuel House

from David F (Husband of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was astonished by the high quality of your property and services. Your staff are without exception kind caring and conscientious in all aspects of their job and have infinite patience, and nothing appears too much trouble.
Reply from Lisa Tungate, General Manager at Samuel HouseThank you so much for your wonderful feedback about Samuel House.

We are truly delighted that you were astonished by the quality of our home and the services we provide. Creating an environment that feels welcoming, comfortable and of the highest standard is something we are very passionate about.

Your kind words about our team mean a great deal to us. Their kindness, care, patience and dedication are at the heart of everything we do, and it is lovely to hear that this has been so clearly reflected in your experience. We will be sure to share your comments with them - it will mean so much to everyone.

Thank you again for taking the time to leave such thoughtful feedback.
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Review of

Samuel House

from Beverley G (Daughter of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had 2 weeks Respite Care in December 2025.
She has now gone for a further 4 weeks Respite care
with a view to become a permanent resident going forward.
The Care received has been first class. All the staff have been kind patient and attentive.
The facilities are excellent and is in a good
location.
And I will be very happy mum will be a permanent resident going forward.
Reply from Lisa Tungate, General Manager at Samuel HouseThank you so much for sharing your experience with Samuel House.

We're delighted to hear that your mum's initial respite stay in December 2025 went so well, and that she has returned for a further stay with a view to becoming a permanent resident. That truly means a great deal to us.

Your kind words about the first-class care, and about our team being kind, patient and attentive, will be warmly received by everyone here. We are very proud of the dedication our staff show every day, and it's wonderful to know that this has made such a positive difference to your mum's experience.

We're also pleased that you're happy with our facilities and location. Most importantly, we are honoured that you feel confident and happy for your mum to make Samuel House her permanent home. We look forward to continuing to support her and your family every step of the way.
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Review of

Samuel House

from C T (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home feels like a five star hotel. The rooms are very nice and comfortable. My mother is receiving the best care and help from all the friendly and caring staff. The management team are very helpful and caring. The meals I have had with my mother are very nice. The hairdresser is very good
as well. Everything is good about this care home. Very pleased.
Reply from Lisa Tungate, General Manager at Samuel HouseThank you so much for your lovely review of Samuel House.

We are truly delighted to hear that you feel our home has a "five star hotel" atmosphere - that is such a wonderful compliment. Creating a comfortable, welcoming, and high-quality environment for our residents and their families is incredibly important to us.

It means so much to know that your mother is receiving the best care and support from our friendly and compassionate team. Your kind words about our management team, meals, and even our hairdresser will be shared with everyone - they will be thrilled to know their hard work is appreciated.

Thank you again for taking the time to share your experience. We are so pleased that you and your mother are happy with everything at Samuel House.
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Review of

Samuel House

from Christine B (Wife of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Samuel House is an exceptional care home. The building is situated in a fantastic are open land, a lake, but primarily the staff. All of them are caring, patient, friendly, and nothing is ever too much trouble. They all go out of their way to make everyone happy, safe, and so special. The food/drinks
are excellent. Varied activities are daily enjoyed by all.
Reply from Lisa Tungate, General Manager at Samuel HouseThank you so much for your wonderful feedback about Samuel House.

We are absolutely delighted to hear how highly you regard our home, from our beautiful surroundings with open land and the lake, to the care and dedication shown by our team. Your kind words about our staff mean the world to us - we are incredibly proud of their compassion, patience, and commitment to making every resident feel happy, safe, and truly special.

It's also lovely to know that the food, drinks, and daily activities are being so well enjoyed. Creating a warm, engaging, and homely environment is at the heart of everything we do, and your feedback reassures us that we are achieving that.

Thank you again for taking the time to share your experience - it really does mean so much to the entire team at Samuel House.
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Review of

Samuel House

from M B (Son of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been really impressed with the home and the care that they are giving to my father. The staff there are wonderful and very attentive to the care and needs of the residents. A special mention for the food as well. It's all homemade, and it's important for older people to have good, wholesome food.
Wonderful homemade cake too! All in all, a fantastic care home. I thank all the staff for the care they are providing to my father.
Reply from Lisa Tungate, General Manager at Samuel HouseThank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that your father is happy and well cared for - it means a lot to our whole team. Our staff take great pride in providing attentive, personalized care and creating a welcoming home environment for all our residents. We're also glad you've noticed and appreciated the homemade meals and cakes - our kitchen team loves preparing wholesome food that brings comfort and joy. Thank you again for taking the time to share your experience and for your trust in us.
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Review of

Mount Pleasant Care Home

from Suzanne H (Daughter of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Mount Pleasant for the last eighteen months, during which time she has thrived and has a wonderful quality of life. She is looked after so well and adores all the staff. She enjoys the activities, especially spending time with the children from the local nursery and the
Christmas Party. Any medical issues are dealt with promptly, as are any personal issues, and it is always evident how much the staff care for her and show respect, dignity and affection at all times. It is very reassuring to know she is safe and looked after to the highest standard.
Reply from Rowen Campbell, on behalf of the team at Mount Pleasant Care HomeWe're delighted to see your mum thriving with us here - it's an honour to be able to care for her. Thank you for taking the time to write us a review and share your feedback; it means a lot to us. If there is ever anything more we can do to help, please just let us know.
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Review of

Samuel House

from K S (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home and wonderful people that were welcoming from the very first contact made. Mum is very happy here and all of the care team now feel like mum's extended family. The bedrooms are beautiful and fresh, with plenty of nice features and there are lots of activities and spaces for entertaining.
Weekly hairdresser is a bonus and food is fantastic.
Would 100% recommend Samuel House to anyone looking for a home from home for their loved one.
Reply from Lisa Tungate, General Manager at Samuel HouseThank you so much for your incredibly kind words and for taking the time to share your experience.
It truly means the world to us to hear that your mum is happy and feels at home. Creating a warm, welcoming environment where residents are cared for like family is exactly what we strive for every day, so knowing that our team feels like an extended family to her is the greatest compliment we could receive.
We’re also delighted that you appreciate the bedrooms, activities, hairdresser visits, and of course the food — our team works hard to make every detail special and enriching for our residents.
Thank you again for your 100% recommendation. Your trust in us to care for your loved one is something we never take for granted.
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Review of

Samuel House

from Susan D (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Samuel House since August 2025, she enjoys all the activities which they do every day. Loves being able to sit outside and taken for trips out. When she was ill she was looked after superbly. The rooms are spacious, light and airy with plenty of cupboard space and lovely en-suites.
All the staff are kind, friendly and professional. I would recommend this home to anyone.
Reply from Lisa Tungate, General Manager at Samuel HouseThank you so much for your wonderful review and for taking the time to share your experience with Samuel House.

We're absolutely delighted to hear that your mother has been enjoying the daily activities, time outdoors, and trips out. Helping our residents stay active, engaged, and connected is incredibly important to us, so it's lovely to know she's making the most of everything on offer.

It's also especially reassuring to hear your kind words about the care she received when she was unwell. Our team works hard to ensure every resident feels safe, comfortable, and well cared for at all times.

We truly appreciate your comments about the rooms and facilities, as well as your recognition of our staff. Your recommendation means a great deal to all of us.

Thank you again for your support - it's a pleasure to care for your mother.
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Review of

Heatherton House

from J S (Respite Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a very happy experience for me. I come from 3 weeks in 2 hospitals (in Portugal, private and here). I was greeted with warmth and shown to a beautiful room, which was to be my home for 2 weeks of recuperation. Staff come to mark my clothes and others to take me on a tour. Everywhere was beautiful
and staff so friendly. I felt at home. Food was tasty (too much), and I put on weight. I was sorry to leave, but will be in again if I need to. Would recommend.
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Review of

Samuel House

from J B (Daughter of Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad stayed at Samuel House for 2 weeks respite care. He thoroughly enjoyed his "holiday" and is keen to go back for another stay. Very welcoming atmosphere. His room was very clean and comfortable and he enjoyed spending time in the lounge and dining room. The food was fabulous and we were encouraged
to join him for meals. All the staff were very kind and welcoming and we found nothing was too much trouble for them. There were lots of activities planned throughout the day including a trip to the pub. The highlight of the stay was the staff. All very kind, hardworking and thoughtful.
Reply from Joanne Rossiter, Head of Marketing at Samuel HouseThank you so much for sharing such a thoughtful and heartfelt review. We're delighted to hear that your dad enjoyed his stay. It's wonderful to know he enjoyed the food, activities and the company of other residents and our team. Thank you again for your kind words they mean a great deal to our whole team. If there is ever anything more we can do to support please don't hesitate to let us know.
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Review of

Mount Pleasant Care Home

from R T (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very beginning, the home has shown a very caring, professional and helpful service. The manager and staff are friendly and have shown attentive care, especially to my mum with her many needs. When I leave the home, I feel my parents are in the best hands.
Reply from Stuart Lamacraft, on behalf of the team at Mount Pleasant Care HomeThank you for sharing your experience. We're so pleased to hear that you feel confident and reassured by the care your parents receive, and that your mum's individual needs are being met with such attention. Your trust in the team means a great deal to everyone here.
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Review of

Mount Pleasant Care Home

from K W (Daughter of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my mum and dad have resided at Mount Pleasant since 1st July 2025. Mum recently passed on 21st September 2025. Dad still resides. I visit regularly and cannot praise the carers/management enough. Mount Pleasant have an excellent team who are so caring and dedicated in all of their duties. They
show so much love and dedication they are an asset to Mount Pleasant. I would certainly recommend this care home. Nothing is too much
Reply from Nicole Howarth, on behalf of the team at Mount Pleasant Care HomeThank you so much for your kind and heartfelt words. We are deeply sorry for your loss and extend our sincere condolences to you and your family. It means a great deal to us that you have been pleased with the care your mum and dad have received during their time at Mount Pleasant. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot.
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Review of

Heatherton House

from Catherine N (Sister of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Robert moved into Heatherton House Care Home at the end of September, I have seen some really positive changes in Robert. He is very happy and well settled. He is really enjoying all the activities, and he is enjoying the company of other residents and staff. Robert feels safe and secure here.
He benefits from routine and knowing all his meals and other needs are met. For Robert, his own ensuite is extremely helpful because of his personal needs. The cleanliness has also helped Robert to feel comfortable. Having an outside space for Robert to wander around and have fresh air, and meet the local cat, have also been a bonus.
Reply from Amy Batchelor, Customer Relations Manager at Heatherton HouseThank you so much for sharing such a thoughtful and heartfelt review. We're delighted to hear that your brother has settled in so well since moving to Heatherton House Care Home. It's wonderful to know he feels happy, safe, and supported, and that he is enjoying the activities, the company of other residents, and our team.
We're especially pleased that his ensuite room, the cleanliness of the home, and the outdoor space have helped him feel comfortable and at ease. Providing a calm, routine-based environment where residents can thrive is very important to us.
Thank you again for your kind words they mean a great deal to our whole team. If there is ever anything more we can do to support please don't hesitate to let us know.
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Review of

Samuel House

from Julia H (Wife of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really can't fault the home. A lovely atmosphere and very friendly caring staff. Always there with a smile. Numerous activities to suit everyone. Highly recommend just too expensive which is why I am moving my husband.
Reply from Amy Batchelor, Customer Relations Manager at Samuel HouseThank you so much for your lovely comments and recommendation. We're delighted to hear that you've found the atmosphere warm and welcoming, and that our team has provided such caring support for your husband. It's also wonderful to know that the activities have been enjoyable and suited to a wide range of interests.
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Review of

Samuel House

from Lesley H (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely Mum came to stay in Samuel House while my partner & I had a short holiday. I was very nervous about leaving her, this was the first time since she has needed round the clock care. As soon as we arrived, we were both made so welcome, such lovely, friendly, caring staff. Mum's room was so
lovely, everything she could need was to hand. I unpacked for her & made sure she was settled & must admit I did shed a few tears when I left her. I felt confident though that she would be well cared for, & I had no need to worry. Mum couldn't praise the staff enough when I picked her up at the end of the break, she said to food was excellent too. I was very impressed with Samuel House, it's an extraordinary care home, we will definitely be using it again for all Mum's respite care. Thankyou so much to all the wonderful staff.
Reply from Amy Batchelor, Customer Relations Manager at Samuel HouseThank you so much for your lovely review and for trusting us to care for your mum while you took a well-deserved break. We understand how difficult it can be to leave a loved one for the first time, so it's wonderful to hear that you both felt welcomed and reassured from the moment you arrived. Our team will be delighted to know that your mum enjoyed her stay, especially the food! We're so pleased she felt comfortable and well cared for, and we look forward to welcoming her back to Samuel House again soon.
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Review of

Samuel House

from J A (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic home in a super setting.
Care received is great. Activities are just endless. My mum has no time to get bored.
Couldn't be happier with the care and support at Samuel House.
Reply from Amy Batchelor, Customer Relations Manager at Samuel HouseWe're thrilled to hear that your mum is enjoying her time at Samuel House and keeping busy with all the activities, we try to make every day engaging and full of variety. It means a lot to know that you're happy with the care and support she's receiving. Thank you.
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Awards / Recognitions (148)

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