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Care Homes Owned by Care UK in London

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in London

Only the locations & reviews in London for Care UK are showing below.

View the details of all 232 locations (with 18417 reviews) owned by Care UK

Care UK Locations in London (30)

 - Browse 30 Care Homes owned by Care UK in London
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Smyth Lodge
2 Frognal Avenue, Sidcup DA14 6LF 
9.9 92 reviews
Smyth Lodge, Sidcup, London
"As the next of kin and niece of a resident I have found that Smyth Lodge is exemplary in all aspects. It shines as the gold standard in…"   Read all 92 reviews
  • from £1,921 / week
  • 80 Rooms
Location Type Care Home

The team at Smyth Lodge in Sidcup delivers the best in residential, nursing and dementia care. All aspects of residents' care are fully personalised to their needs, preferences and wishes. This ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Belmont House Nursing Home
75 Worcester Road, Sutton SM2 6ND 
9.9 155 reviews
Belmont House Nursing Home, Sutton, London
"Since initial contact under the most distressing circumstances I have found Belmont House to be warm and welcoming; the Management and…"   Read all 155 reviews
  • from £2,025 / week
  • 60 Rooms
Location Type Care Home

Belmont House is a warm, welcoming care home in Sutton. The team provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Tennyson Grange
123 Westmead Road, Sutton SM1 4JE 
9.9 89 reviews
Tennyson Grange, Sutton, London
"My mum was taken to hospital on 1st January from her assisted living home after a fall. The hospital said, because of her dementia, she…"   Read all 89 reviews
  • from £1,675 / week
  • 83 Rooms
Location Type Care Home

The dedicated team at Tennyson Grange provides respite or permanent person-centred residential, nursing and dementia care. The purpose-built home delivers luxurious yet homely living, from ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Franklin House
The Green, Swan Road, West Drayton UB7 7PW 
9.8 146 reviews
Franklin House, West Drayton, London
"The care my mum received was exceptional, the staff were so friendly and attentive. Mum was apprehensive about going for respite care but…"   Read all 146 reviews
  • from £1,936 / week
  • 66 Rooms
Location Type Care Home

Franklin House care home is a welcoming setting in West Drayton delivering dementia, nursing and respite care. The modern, purpose-built home has a relaxed atmosphere, with light and airy rooms ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Ivy Grove
71 Hatch Lane, Chingford, London E4 6LP 
9.8 68 reviews
Ivy Grove, London, London
"Ivy Grove cared for our Dad as his health began to fail and he needed an end of life care plan. They could not have been more caring,…"   Read all 68 reviews
  • from £1,849 / week
  • 46 Rooms
Location Type Care Home

Ivy Grove in Chingford is a luxurious care home that offers the ideal setting for personalised care of the highest standard. The dedicated team provides residential and dementia care on a permanent ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Highbury New Park
127 Highbury New Park, Islington, London N5 2DS 
9.8 54 reviews
Highbury New Park, London, London
"I cannot rate this care home high enough. The care they provide is the best I've ever seen. The staff, cleanliness, activities for…"   Read all 54 reviews
  • 53 Rooms
Location Type Care Home

Conveniently situated in Islington, North London, Highbury New Park delivers high quality care and support for older people. They also run a day club designed for older people in the local ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Sherwood Grange
1a Robin Hood Lane, Kingston Vale, London SW15 3PU 
9.8 112 reviews
Sherwood Grange, London, London
"The staff have treated our loved one with genuine warmth, dignity, and respect, creating a true sense of home and belonging. What has…"   Read all 112 reviews
  • from £2,020 / week
  • 59 Rooms
Location Type Care Home

Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care. Residents live active and fulfilled ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Vincent's House
49 Queen Caroline Street, Hammersmith, London W6 9QH 
9.8 70 reviews
St Vincent's House, London, London
"My mum has been a resident at St Vincent's since April this year. It was a difficult and confusing time for her, but the staff at St V's…"   Read all 70 reviews
  • from £1,877 / week
  • 92 Rooms
Location Type Care Home

St Vincent's House has a real family feel and everyone is friendly and welcoming. The knowledgeable team provides personalised nursing and dementia care for older people on a permanent or respite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Amberley Lodge
86 Downlands Road, Purley CR8 4JF 
9.7 61 reviews
Amberley Lodge, Purley, London
"My father in law moved to Amberley lodge two months ago as his care need's increased , I live in Canada so this week has been the first…"   Read all 61 reviews
  • from £1,490 / week
  • 60 Rooms
Location Type Care Home

Amberley Lodge is an ‘Outstanding’ rated care home (May 2024) in Purley, Surrey. The dedicated team provides personalised care in wonderful surroundings, including dementia and nursing dementia care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Lennox House
75 Durham Road, Islington, London N7 7DS 
9.7 39 reviews
Lennox House, London, London
"My 99 year old mother-in-law arrived in Lennox House last November and has received excellent care from all the wonderful staff. She was…"   Read all 39 reviews
  • from £1,495 / week
  • 87 Rooms
Location Type Care Home

Lennox House in Islington, North London, is a modern care home, providing the best in nursing, residential and specialist dementia care in comfortable surroundings. The devoted team get to know ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Southborough
12/14 Langley Avenue, Surbiton KT6 6QL 
9.7 79 reviews
Southborough, Surbiton, London
"My dad was at Southborough from April 2025 until December 2025 when he passed away. The staff at Soutborough are what make it. Dad was…"   Read all 79 reviews
  • from £1,600 / week
  • 45 Rooms
Location Type Care Home

Located in a quiet conservation area in Surbiton, Southborough provides round the clock residential, nursing and dementia care on a permanent and respite basis, as well as compassionate end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Foxbridge House
Sevenoaks Road, Orpington BR6 7FB 
9.7 200 reviews
Foxbridge House, Orpington, London
"Foxbridge House helped us to get my mum out of hospital and into a safe and comfortable environment. They did a wonderful job of helping…"   Read all 200 reviews
  • from £1,921 / week
  • 84 Rooms
Location Type Care Home

Foxbridge House in Orpington, Kent, is a purpose-built home offering nursing, respite and residential care, as well as specialist dementia care. The bright and spacious home has been designed to ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bourne House
45 Langley Avenue, Surbiton KT6 6QR 
9.7 98 reviews
Bourne House, Surbiton, London
"My wife and I have known the resident for over 55 years - he was one of her university friends. He moved into Bourne House after a mental…"   Read all 98 reviews
  • from £1,650 / week
  • 40 Rooms
Location Type Care Home

Located in leafy Surbiton, Bourne House provides round the clock residential, nursing and dementia care. The Southborough care home is a Victorian property with lots of character, and outside ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Cedar View
1 Stanhope Road, Croydon CR0 5NS 
9.6 78 reviews
Cedar View, Croydon, London
"The manager and admin staff always positive and reassuring, Staff always ready to listen and answer questions I might have. They clearly…"   Read all 78 reviews
  • from £1,700 / week
  • 65 Rooms
Location Type Care Home

Located in Croydon, Cedar View provides round the clock residential, nursing and dementia care on a permanent and respite basis. Residents at the purpose-built care home can enjoy quality ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Woodland Hall
Clamp Hill, Stanmore HA7 3BG 
9.6 63 reviews
Woodland Hall, Stanmore, London
"Our family was very impressed with the care our relative received. All attending him were kind, courteous and understanding of his…"   Read all 63 reviews
  • from £1,894 / week
  • 72 Rooms
Location Type Care Home

Woodland Hall is a purpose-built care home set in a leafy residential area in Greater London, providing tailored care and support for older people with a range of needs, including residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Galsworthy House
177 Kingston Hill, Kingston upon Thames KT2 7LX 
9.6 82 reviews
Galsworthy House, Kingston upon Thames, London
"My Mum has been at Galsworthy house since November 2024, and we could not be more delighted with the care and support she receives. Mum is…"   Read all 82 reviews
  • from £1,995 / week
  • 72 Rooms
Location Type Care Home

Galsworthy House in Kingston Upon Thames provides round the clock residential, nursing and dementia care on a permanent and respite basis. The Surrey care home overlooks Richmond Park, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Charlotte House
Snowy Fielder Waye, Isleworth TW7 6AE 
9.6 67 reviews
Charlotte House, Isleworth, London
"I must say that my father who was very old and poorly with Alzheimer's dementia, presented Charlotte House with multiple issues which they…"   Read all 67 reviews
  • from £1,783 / week
  • 60 Rooms
Location Type Care Home

Charlotte House is a purpose-built care home set close to West Middlesex University Hospital and the River Thames. The highly skilled team provides specialist nursing and respite care for older ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Buchanan Court
Sudbury Hill, Harrow HA1 3AR 
9.6 68 reviews
Buchanan Court, Harrow, London
"From the moment we arrived at Buchanan Court we knew it was the place we wanted our friend to be. The home provides outstanding care…"   Read all 68 reviews
  • from £1,862 / week
  • 80 Rooms
Location Type Care Home

Buchanan Court in Harrow is a purpose-built care home for older people that offers superb, person-centred care. The dedicated team provides a full range of high-quality care, including nursing, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Mental Health Care
Whitby Dene
316 Whitby Road, Eastcote, Ruislip HA4 9EE 
9.5 60 reviews
Whitby Dene, Ruislip, London
"I have had a wonderful experience with the number of staff at Whitby Dene. I found them to be helpful to me as well as my friend, who is a…"   Read all 60 reviews
  • from £1,655 / week
  • 60 Rooms
Location Type Care Home

The experienced and compassionate team at Whitby Dene offers residential and respite care for older people, including people living with dementia. With residents' comfort and safety in mind, each ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sundridge Court
19 Edward Road, Bromley BR1 3NG 
9.4 74 reviews
Sundridge Court, Bromley, London
"Mum has recently passed away after 2 years at Sundridge Court. She was happy at the home always kept clean tidy and fed well. She was not…"   Read all 74 reviews
  • from £1,925 / week
  • 30 Rooms
Location Type Care Home

Located in Bromley, Sundridge Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care. Residents at the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Elizabeth Lodge
69 Pennington Drive, Enfield, London N21 1TG 
9.4 73 reviews
Elizabeth Lodge, London, London
"From the moment you walk through the front door, you are warmly welcomed. ALL the carers are welcoming with a lovely greeting and…"   Read all 73 reviews
  • from £1,635 / week
  • 87 Rooms
Location Type Care Home

Elizabeth Lodge is a modern, purpose-designed care home in Enfield offering quality care in an elegant and stylish environment. The team provides personalised residential, nursing and respite care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Little Brook House
8a Nelson Road, New Malden KT3 5EA 
9.3 102 reviews
Little Brook House, New Malden, London
"My mother was only in Brook House for 4 weeks but she was well cared for. The reception staff were very welcoming and remembered our names…"   Read all 102 reviews
  • from £1,700 / week
  • 32 Rooms
Location Type Care Home

Little Brook House is a purpose-built care home in New Malden, providing round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Deer Park View
Bushy Park Road, Teddington TW11 0DX 
9.3 55 reviews
Deer Park View, Teddington, London
"My mother has been treated with such dignity, politeness, friendliness and a warm welcome not only for her but me and my wife too and our…"   Read all 55 reviews
  • from £1,925 / week
  • 60 Rooms
Location Type Care Home

Set on the historic royal hunting grounds of Bushy Park, Teddington, Deer Park View provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Greville House
Greville Road, Richmond TW10 6HR 
9.3 49 reviews
Greville House, Richmond, London
"Greville House has a lovely welcoming atmosphere and the resident all seem very happy and look well cared for. The staff are very helpful…"   Read all 49 reviews
  • from £2,066 / week
  • 59 Rooms
Location Type Care Home

Greville House in Richmond delivers high quality care for residents looking for nursing, residential and respite care. The dementia suite ensures that people living with dementia, Alzheimer's and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Farm Lane
17/25 Farm Lane, Fulham Broadway, London SW6 1PX 
9.3 46 reviews
Farm Lane, London, London
"Fantastic and cheerful members of staff. Excellent care and support. Attentive to family and friends' concerns. I recommend this care home…"   Read all 46 reviews
  • from £2,172 / week
  • 66 Rooms
Location Type Care Home

Farm Lane is a modern and welcoming purpose-designed care home in Fulham. The experienced team provides person-centred nursing and dementia care on a short-term and permanent basis. The home has a ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Ellesmere House
9 Nightingale Place, London SW10 9NG 
9.2 38 reviews
Ellesmere House, London, London
"We arrived in Ellesmere we found Surbhi very kind and helpful. Thank her for the advice, help and time.…"   Read all 38 reviews
  • from £2,172 / week
  • 70 Rooms
Location Type Care Home

Ellesmere House is a strikingly modern, purpose-built care home located in the heart of Chelsea. The team provides nursing and residential care for older people, including those with physical ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Forrester Court
5 Cirencester Street, London W2 5SR 
9.1 52 reviews
Forrester Court, London, London
"My husband,Christopher was recently transferred to your facility in July 2025 due to renovation of his prior facility.Since my first visit…"   Read all 52 reviews
  • from £1,769 / week
  • 113 Rooms
Location Type Care Home

At Forrester Court care home, the skilled team provides high-quality residential, dementia and nursing care in a happy and relaxing home close to central London. The Paddington-based home has ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Muriel Street
37 Muriel Street, Islington, London N1 0TH 
8.9 15 reviews
Muriel Street, London, London
"Every time I visit the home dad looks well & content which makes me worry less about him The staff are always happy & helpful., so I have…"   Read all 15 reviews
  • 63 Rooms
Location Type Care Home

Muriel Street, in Islington, North London, provides permanent and respite residential, nursing and dementia care. Every aspect of the home and gardens has been curated to suit residents’ needs. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Laurel Dene
117 Hampton Road, Hampton TW12 1JQ 
8.7 22 reviews
Laurel Dene, Hampton, London
"It wasn't an easy decision to find a care home for Dad. We found the team at Laurel Dene really helpful and caring from the start when he…"   Read all 22 reviews
  • from £2,141 / week
  • 99 Rooms
Location Type Care Home

At Laurel Dene care home in Hampton, you can expect the best quality care and a warm welcome from a friendly team. The stylish, purpose-built care home provides residential, dementia and nursing care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Whitefarm Lodge
Vicarage Road, Whitton, Twickenham TW2 7BY 
8.6 23 reviews
Whitefarm Lodge, Twickenham, London
"Whitefarm Lodge is home to my very distantly related cousin and of all the care homes I have had occasion to visit over the last 50 years…"   Read all 23 reviews
  • from £2,211 / week
  • 60 Rooms
Location Type Care Home

Whitefarm Lodge is situated in Whitton, near Twickenham. The team at the purpose-built care home delivers residential and nursing care for older people, as well as specialist care for those who are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Care UK Reviews in London (2230)

9.7

Care UK has a Group Review Score of 9.7 (9.677) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Southborough

from Dom H (Son of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was at Southborough from April 2025 until December 2025 when he passed away. The staff at Soutborough are what make it. Dad was treated with care, compassion, and dignity throughout his time at Southborough. When dad passed away, we asked if we could have a memorial event at Southborough which,
despite being incredibly busy, the manager and lifestyle lead agreed to do. Dad's memorial was a lovely event which our family will remember forever- and we are grateful to the team for all of their help and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Sherwood Grange

from S S (Friend of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have treated our loved one with genuine warmth, dignity, and respect, creating a true sense of home and belonging.
What has stood out most is the care & compassion shown by every member of the team. They have taken the time to understand not just care needs, but personal preferences, routines,
and the little things that make such a difference to quality of life.
Special occasions and birthdays are celebrated increasing the sense of community, friendship and connection. Nothing was ever too much trouble for staff.
As care needs became more complex, the level of professionalism and empathy grew stronger. The staff worked closely with hospice services to ensure comfort, dignity, and peace during end-of-life care. Their sensitivity, communication, and unwavering support meant everything.
We are deeply grateful for the dedication, kindness, and respect shown. Sherwood Grange is a place where residents are valued as individuals, & where families can feel confident of the best care.
Reply from Paul Boyce, Reviews Team at Sherwood GrangeHi S S (friend Of Resident) thank you very much for taking the time to leave us feedback about your experience.

At Sherwood Grange a Care UK home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Kind regard,
The Care UK Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Charlotte House

from Stephen E (Son of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must say that my father who was very old and poorly with Alzheimer's dementia, presented Charlotte House with multiple issues which they dealt with in a very professional caring way which was certainly a relief to me as the worry for him was very concerning. I felt from the moment he moved in he was
safe and much happier than at home as the activities, entertainment and care given to him was top notch. So much so as a visiting relative I felt comfortable to pop in at any time . He reached end of life there and although sad his passing was dignified. Thank you Charlotte house x
Reply from Kayla Taylor, Reviews Team at Charlotte HouseHi Stephen, thank you very much for your kind words and for taking the time to leave us feedback about your experience.
At Charlotte House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK Charlotte House team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Muriel Street

from Alec M (Son of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time I visit the home dad looks well & content which makes me worry less about him The staff are always happy & helpful., so I have no concerns about the home at all .
They try to entertain the residents as much as possible and Interact with them to keep them stimulated. The food always looks
appetising but my dad isn't a big eater and that is my only criticism that they could put less on his plate.
Reply from Samantha Debenham, Reviews Team at Muriel StreetThank you for taking the time to provide your feedback on Muriel Street.
We are so pleased to hear that you have no concerns with the home, that you find the staff to be happy and helpful and that your dad looks well and content when you visit. The team pride themselves on delivering compassionate and attentive care and this will mean a lot to them as they continue this work.
Thank you for your feedback regarding food portion sizes. Feedback is imperative to us to allow for improvements to be made, and the Home Manager will ensure that this is addressed moving forward to ensure that dad's preferences are met.
Thank you again for your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ivy Grove

from E F (Daughter of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ivy Grove cared for our Dad as his health began to fail and he needed an end of life care plan. They could not have been more caring, enveloping Dad as part of the Ivy Grove family. They promptly sorted out any issues and settled Dad in with them. We know Dad enjoyed his time with them all and as a
family we remain enormously grateful for all their care and support not just with Dad but towards us as a family as well.
Reply from April Jones, Reviews Team at Ivy Grove

Thank you so much for your heartfelt words. It was a privilege for the whole team to care for Matthew and to welcome your family into ours.
Providing dignity and comfort during such a significant time is at the heart of what we do, and we are so glad we could be there for all of you. Thank you for entrusting us to care for Matthew. Our thoughts remain with you and your family.

Warm regards,

Ivy Grove Team
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  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Foxbridge House

from Mark O (Son of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Foxbridge House helped us to get my mum out of hospital and into a safe and comfortable environment. They did a wonderful job of helping her to settle and she is always very well looked after every time I visit. It is a warm, caring environment with good facilities. I would really recommend it.
Reply from Dorothy Ayonmike, Reviews Team at Foxbridge HouseThank you very much for taking the time to leave us feedback about your experience.

We are very pleased to hear that your experience with us has been a positive one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Value for Money
Review of

Cedar View

from Karen M (Daughter of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and admin staff always positive and reassuring,
Staff always ready to listen and answer questions I might have.
They clearly care about the residents and do their very best to look after them with respect.
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Review of

Buchanan Court

from S A (Respite Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience was good, I was looked after very good during my stay. I am thankful to all the caring staff wish them to keep it up and god bless them. Please say thanks to Maria, Catalina, Amali and Irina for their excellent service during my stay.
Reply from Lorelei Shepherd, Reviews Team at Buchanan CourtHi, thank you for taking the time to leave us feedback about your experience.

At Buchanan Court Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.
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Review of

Whitby Dene

from W O (Friend of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the home very clean and well equiped. The staff are friendly. My friend is happy with the level of care. Staff response is good when required.
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Review of

Southborough

from P T (Daughter-in-law of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were very informative and caring. We felt that our relative was in safe hands. Patient was helped in hospice care to pass away peacefully. Residents were kept informed over phone. Dignity of care. Patient encouraged to join in activities. Friendly atmosphere at the home.
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Review of

Belmont House Nursing Home

from G C (Sister of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since initial contact under the most distressing circumstances I have found Belmont House to be warm and welcoming; the Management and staff to be kind and caring taking time to understand personal needs, likes & dislikes, preference's etc., and any concerns responded to immediately.
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Review of

Farm Lane

from Sol G (Friend of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic and cheerful members of staff. Excellent care and support. Attentive to family and friends' concerns. I recommend this care home very highly. From admission to the medical nursing care, it has been amazing. The staff are highly trained and very cheerful
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Review of

Smyth Lodge

from Gillian G (Niece of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the next of kin and niece of a resident I have found that Smyth Lodge is exemplary in all aspects. It shines as the gold standard in residential care- from the moment we stepped inside we felt the outstanding warmth, care and professionalism of all the staff. They address me by my name and are kind
and welcoming; they always appear bright and cheerful and act as if they love the job they do. Thank you. You are superb!
Reply from Rebecca Marchant, Reviews Team at Smyth LodgeThank you very much for taking the time to leave us feedback about your experience.

At Smyth Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Galsworthy House

from Selina M (Wife of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Galsworthy House has compassionate, kind, caring, patient and skilled carers and nurses. This was the most important criteria for me when I was looking for somewhere for my husband. I know he is safe in their hands. The whole team are excellent - including the domestic staff and activities team. I would
like to see the availability of more specialist equipment - there is only one Sara Stedy and this means it can delay transfer of my husband and other residents which is not ideal.
Reply from Samantha Debenham, Reviews Team at Galsworthy HouseThank you for taking the time to provide your wonderful feedback regarding Galsworthy House.
We are so pleased to hear that you know your husband is safe in the home and that you find the staff to be compassionate, kind, caring, patient and skilled. The team pride themselves on delivering compassionate and attentive care and this will mean a lot to them as they continue this work.
We are sorry to read of your concerns regarding the access to specialist equipment. Following discussion with the Home Manager, we understand that a new Sara Steady has now been purchased, and the home are awaiting it's delivery.
Thankyou again for your wonderful feedback.
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Review of

Galsworthy House

from Mel D (Daughter of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Galsworthy house since November 2024, and we could not be more delighted with the care and support she receives. Mum is known and valued as a person, and staff go out of the way to recognise Mum's preferences in her daily care. There is a lively and varied daily programme of activities
that help Mum feel engaged with staff and residents and with the local community. When Mum has needed nursing care, this has been attentive and thorough, whilst respecting Mum' s dignity. Mum considers Galsworthy House to be her home and is happy to invite family members to join her for a coffee, a meal or a stroll on the patio. As a family member, I am always kept well informed about Mum's health and day-to-day care. And I receive a warm welcome as part of the Galsworthy community. When little issues arise, I am particularly impressed that no matter who I approach, that member of staff will help - or find the person who can. I am delighted Mum is so happy and well-cared-for.
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Review of

Southborough

from Audrey G (Wife of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was here and was treated very well. Everyone was very pleasant. We felt welcome. Happy with everyone and everything here.
Reply from Stuart Lamacraft, on behalf of the team at SouthboroughThank you for the kind words and five-stars. We are delighted to learn that you felt welcomed, and are happy with the staff and the home she is a part of at Southborough.
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Review of

Belmont House Nursing Home

from S M (Son of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From start to finish the staff at Belmont House treated my mum with upmost care and attention. Her room was always kept tidy and never short of drinks.
When Mum passed, the staff were compassionate and made sure everything was taken care of, making a tough time easier.
I wouldn't hesitate to recommend
this home for caring for loved ones.
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Review of

Belmont House Nursing Home

from Lesley H (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed with Belmont House from the moment that my mother moved in. She was unwell but with excellent care, she made a good recovery. Her room was light and airy and had a door to the garden courtyard, which she loved. The cleanliness is of an extremely high standard. I found the carers
and nurses - indeed all staff to be efficient and friendly. One feature that was very re-assuring is that the residents are monitored on a regular basis. A doctor visits every week. I cannot recommend it highly enough.
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Review of

Highbury New Park

from Janet K (Niece of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate this care home high enough. The care they provide is the best I've ever seen. The staff, cleanliness, activities for residents, food and just the most wonderful atmosphere every time I visit. You can see how much the staff love their job as they are always happy and give residents first
class care. Absolutely wonderful care home.
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Review of

Amberley Lodge

from Anne F (Daughter-in-law of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law moved to Amberley lodge two months ago as his care need's increased , I live in Canada so this week has been the first time seeing him since the move , my FIL is more content, mobile and his words are more coherent . It is very clear that he is well cared for for in all aspects of his
life at Amberley lodge , the effort and time that is put into the continuing dignity of all residents is a testament to the staff's dedication and team work. Thank you so much everyone at Amberley lodge
Reply from Sean O'sullivan, Reviews Team at Amberley LodgeThank you very much for taking the time to leave us feedback about your experience. At Amberley Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We hope to see you again soon.
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Awards / Recognitions (143)

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