Care Homes Owned by Care UK in London

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in London

Only the locations & reviews in London for Care UK are showing below.

View the details of all 181 locations (with 14212 reviews) owned by Care UK

Care UK Locations in London (26)

26 Care Homes owned by Care UK in London
Smyth Lodge

2 Frognal Avenue, Sidcup DA14 6LF 

9.9 83 reviews
"My father was a resident at Smyth Lodge from September 2024 until his death, one week short of his 98th birthday, in August 2025. The…"   Read all 83 reviews
Location Type Care Home

The team at Smyth Lodge in Sidcup delivers the best in residential, nursing and dementia care. All aspects of residents' care are fully personalised to their needs, preferences and wishes. This purpose-built home offers a luxury lifestyle with the… Read more about Smyth Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 80 Rooms
  • from £1,921 / week
Heavers Court

122/124 Selhurst Road, Selhurst, London SE25 6LL 

9.9 27 reviews
"I have had an outstanding experience with Heaver court care home, my father has been a resident since April 2025 . I am blown away by the…"   Read all 27 reviews
Location Type Care Home

Heavers Court is located in the heart of the community and offers a warm and welcoming environment for people looking for residential, nursing and respite care. The home can also cater for people living with dementia. The caring and committed team… Read more about Heavers Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms
Elizabeth Lodge

69 Pennington Drive, Enfield, London N21 1TG 

9.9 72 reviews
"This is my second review for Elizabeth Lodge, but I felt compelled to write again as Mum is doing so well. At a recent family wedding, when…"   Read all 72 reviews
Location Type Care Home

Elizabeth Lodge is a modern, purpose-designed care home in Enfield offering quality care in an elegant and stylish environment. The team provides personalised residential, nursing and respite care for older people, including those living with dementia.… Read more about Elizabeth Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • 87 Rooms
  • from £1,635 / week
Sherwood Grange

1a Robin Hood Lane, Kingston Vale, London SW15 3PU 

9.9 108 reviews
"Sherwood Grange is a very pleasant care home with nice rooms, dining area and communal room. The food is excellent. There are also quite…"   Read all 108 reviews
Location Type Care Home

Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care. Residents live active and fulfilled lives with a range of superb facilities, including a cinema,… Read more about Sherwood Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms
  • from £1,995 / week
Ivy Grove

71 Hatch Lane, Chingford, London E4 6LP 

9.9 63 reviews
"The staff and residents are outstanding. The staff are always here to help you. Living here I feel very safe and comfortable. I love the…"   Read all 63 reviews
Location Type Care Home

Ivy Grove in Chingford is a luxurious care home that offers the ideal setting for personalised care of the highest standard. The dedicated team provides residential and dementia care on a permanent or short-term basis. The home boasts a stunning collection… Read more about Ivy Grove

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 46 Rooms
  • from £1,799 / week
Highbury New Park

127 Highbury New Park, Islington, London N5 2DS 

9.9 48 reviews
"My father was a resident at Highbury New Park for two years until his death in May. The care provided by the home was of the highest…"   Read all 48 reviews
Location Type Care Home

Conveniently situated in Islington, North London, Highbury New Park delivers high quality care and support for older people. They also run a day club designed for older people in the local area. Residents can enjoy bright and spacious bedrooms, complete… Read more about Highbury New Park

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 53 Rooms
St Vincent's House

49 Queen Caroline Street, Hammersmith, London W6 9QH 

9.9 71 reviews
"My mum has been a resident at St Vincent's since April this year. It was a difficult and confusing time for her, but the staff at St V's…"   Read all 71 reviews
Location Type Care Home

St Vincent's House has a real family feel and everyone is friendly and welcoming. The knowledgeable team provides personalised nursing and dementia care for older people on a permanent or respite basis. The home is light and airy with beautiful facilities… Read more about St Vincent's House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 92 Rooms
  • from £1,877 / week
Tennyson Grange

123 Westmead Road, Sutton SM1 4JE 

9.8 85 reviews
"From the moment you first set foot in Tennyson Grange there is a positive vibe. The staff are friendly and approachable. My cousin needs…"   Read all 85 reviews
Location Type Care Home

The dedicated team at Tennyson Grange provides respite or permanent person-centred residential, nursing and dementia care. The purpose-built home delivers luxurious yet homely living, from spacious dining spaces to the contemporary living areas. The… Read more about Tennyson Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 83 Rooms
  • from £1,675 / week
Amberley Lodge

86 Downlands Road, Purley CR8 4JF 

9.8 58 reviews
"My mother arrived at Amberley in February 2025 - very confused, not sleeping or eating properly and in need of specialist dementia care. We…"   Read all 58 reviews
Location Type Care Home

Amberley Lodge is an ‘Outstanding’ rated care home (May 2024) in Purley, Surrey. The dedicated team provides personalised care in wonderful surroundings, including dementia and nursing dementia care. The Surrey home is passionate about helping residents… Read more about Amberley Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms
  • from £1,490 / week
Franklin House

The Green, Swan Road, West Drayton UB7 7PW 

9.8 136 reviews
"My husband has been in Franklin House since December 2021. The care that he has received has been so very good and extremely kind.not only…"   Read all 136 reviews
Location Type Care Home

Franklin House care home is a welcoming setting in West Drayton delivering dementia, nursing and respite care. The modern, purpose-built home has a relaxed atmosphere, with light and airy rooms and large, secure gardens where residents can take a… Read more about Franklin House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 66 Rooms
  • from £1,936 / week
Lennox House

75 Durham Road, Islington, London N7 7DS 

9.8 35 reviews
"My mother Anna was a resident at Lennox House from January 2024. My mother was very happy here. I am so grateful for the lovely care and…"   Read all 35 reviews
Location Type Care Home

Lennox House in Islington, North London, is a modern care home, providing the best in nursing, residential and specialist dementia care in comfortable surroundings. The devoted team get to know each resident well so they can support them to enjoy… Read more about Lennox House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 87 Rooms
  • from £1,495 / week
Whitby Dene

316 Whitby Road, Eastcote, Ruislip HA4 9EE 

9.8 57 reviews
"My mum is a resident at Whitby Dene and I am very satisfied with her care. Everyone of the staff seem to care and really try hard to get to…"   Read all 57 reviews
Location Type Care Home

The experienced and compassionate team at Whitby Dene offers residential and respite care for older people, including people living with dementia. With residents' comfort and safety in mind, each bedroom is complete with an en-suite wet room, 24-hour… Read more about Whitby Dene

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 60 Rooms
  • from £1,655 / week
Buchanan Court

Sudbury Hill, Harrow HA1 3AR 

9.8 65 reviews
"It was not an easy decision to put our mother, who has vascular dementia, in full time residential care. My sister and I looked at many…"   Read all 65 reviews
Location Type Care Home

Buchanan Court in Harrow is a purpose-built care home for older people that offers superb, person-centred care. The dedicated team provides a full range of high-quality care, including nursing, residential dementia care, as well as short-term respite… Read more about Buchanan Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 80 Rooms
  • from £1,837 / week
Foxbridge House

Sevenoaks Road, Orpington BR6 7FB 

9.7 192 reviews
"My wife has resided at Foxbridhe House for 27 months, and provision continues to be outstanding. Her needs have substantially increased, by…"   Read all 192 reviews
Location Type Care Home

Foxbridge House in Orpington, Kent, is a purpose-built home offering nursing, respite and residential care, as well as specialist dementia care. The bright and spacious home has been designed to create a lively, family atmosphere. Residents can enjoy… Read more about Foxbridge House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 84 Rooms
  • from £1,921 / week
Charlotte House

Snowy Fielder Waye, Isleworth TW7 6AE 

9.7 62 reviews
"My mum was sent to Charlotte House in May 23 after being told she had about 3 - 6 months. Sadly, mum passed away peacefully in May 25. My…"   Read all 62 reviews
Location Type Care Home

Charlotte House is a purpose-built care home set close to West Middlesex University Hospital and the River Thames. The highly skilled team provides specialist nursing and respite care for older people who have Alzheimer's or other forms of dementia. The… Read more about Charlotte House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms
  • from £1,783 / week
Woodland Hall

Clamp Hill, Stanmore HA7 3BG 

9.6 63 reviews
"Our family was very impressed with the care our relative received. All attending him were kind, courteous and understanding of his…"   Read all 63 reviews
Location Type Care Home

Woodland Hall is a purpose-built care home set in a leafy residential area in Greater London, providing tailored care and support for older people with a range of needs, including residential, nursing and dementia care on a permanent or respite basis. The… Read more about Woodland Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 72 Rooms
  • from £1,894 / week
Greville House

Greville Road, Richmond TW10 6HR 

9.6 49 reviews
"Greville House has a lovely welcoming atmosphere and the resident all seem very happy and look well cared for. The staff are very helpful…"   Read all 49 reviews
Location Type Care Home

Greville House in Richmond delivers high quality care for residents looking for nursing, residential and respite care. The dementia suite ensures that people living with dementia, Alzheimer's and other types of dementia receive specialist care in a supportive… Read more about Greville House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 59 Rooms
  • from £2,066 / week
Addington Heights

1 Milne Park West, New Addington, Croydon CR0 0DN 

9.5 21 reviews
"The manager and all the staff are incredibly responsive to all the needs of my mother. The quality of care and attention is outstanding.…"   Read all 21 reviews
Location Type Care Home

Addington Heights, in the quiet borough of New Addington, near Croydon, is a modern care home providing high-quality, personalised residential and nursing care, as well as dementia care, on a short-term and permanent basis. The warm and inviting home… Read more about Addington Heights

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 50 Rooms
Farm Lane

17/25 Farm Lane, Fulham Broadway, London SW6 1PX 

9.5 39 reviews
"My sister has been a resident of Farm Lane for the last three years. During this time, she had a first class service from the staff and…"   Read all 39 reviews
Location Type Care Home

Farm Lane is a modern and welcoming purpose-designed care home in Fulham. The experienced team provides person-centred nursing and dementia care on a short-term and permanent basis. The home has a calm, friendly atmosphere, with spacious bedrooms,… Read more about Farm Lane

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 66 Rooms
  • from £2,172 / week
Langley Oaks

2 Langley Oaks Avenue, Selsdon, South Croydon CR2 8DH 

9.5 29 reviews
"My stepfather has been residing at Langley Oaks for nearly four years. In that time he has been very well cared for and treated with…"   Read all 29 reviews
Location Type Care Home

Langley Oaks is a modern, welcoming care home in Croydon close to attractive parks and woodland. The skilled team offers a high standard of residential and dementia care, with respite and permanent options available. Throughout the home are a number… Read more about Langley Oaks

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 40 Rooms
Ellesmere House

9 Nightingale Place, London SW10 9NG 

9.4 37 reviews
"Ellesmere House is an excellent nursing home. The staff is kind, respectful and caring. My family and I have always had a positive…"   Read all 37 reviews
Location Type Care Home

Ellesmere House is a strikingly modern, purpose-built care home located in the heart of Chelsea. The team provides nursing and residential care for older people, including those with physical disabilities or who are living with dementia. The home… Read more about Ellesmere House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 70 Rooms
  • from £2,172 / week
Forrester Court

5 Cirencester Street, London W2 5SR 

9.3 50 reviews
"Overall, the staff of Forester Court are very warm and friendly, and it is reflected in the care they give to the residents. Each time I…"   Read all 50 reviews
Location Type Care Home

At Forrester Court care home, the skilled team provides high-quality residential, dementia and nursing care in a happy and relaxing home close to central London. The Paddington-based home has comfortable lounges as well as an in-house café, activity… Read more about Forrester Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 113 Rooms
  • from £1,769 / week
Cumberland

67 Whitford Gardens, Mitcham CR4 4AA 

9.2 41 reviews
"Mum came to Cumberland for respite care staying for 4 weeks. She immediately settled and felt at home. Throughout her stay, the staff were…"   Read all 41 reviews
Location Type Care Home

Cumberland care home is a homely and inclusive care home delivering quality residential, dementia and nursing care for older people. The team takes a person-centred care approach, placing great emphasis on personal dignity and providing as many opportunities… Read more about Cumberland

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 56 Rooms
  • from £1,520 / week
Muriel Street

37 Muriel Street, Islington, London N1 0TH 

9.1 13 reviews
"Personable and professional care with kindness and dignity. Staff work extremely hard. Staff and Residents are safe. Muriel Street Care…"   Read all 13 reviews
Location Type Care Home

Muriel Street, in Islington, North London, provides permanent and respite residential, nursing and dementia care. Every aspect of the home and gardens has been curated to suit residents’ needs. Each bedroom has en-suite facilities, stylish furniture… Read more about Muriel Street

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 63 Rooms
Whitefarm Lodge

Vicarage Road, Whitton, Twickenham TW2 7BY 

8.8 22 reviews
"Whitefarm Lodge was unknown to the family until my mother was moved there from hospital. It seems to meet all the requirements my mother…"   Read all 22 reviews
Location Type Care Home

Whitefarm Lodge is situated in Whitton, near Twickenham. The team at the purpose-built care home delivers residential and nursing care for older people, as well as specialist care for those who are living with dementia. The home has comfortable lounges,… Read more about Whitefarm Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • 60 Rooms
  • from £2,211 / week
Laurel Dene

117 Hampton Road, Hampton TW12 1JQ 

8.6 22 reviews
"It wasn't an easy decision to find a care home for Dad. We found the team at Laurel Dene really helpful and caring from the start when he…"   Read all 22 reviews
Location Type Care Home

At Laurel Dene care home in Hampton, you can expect the best quality care and a warm welcome from a friendly team. The stylish, purpose-built care home provides residential, dementia and nursing care for older people. Inside, the home offers bright… Read more about Laurel Dene

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • 99 Rooms
  • from £2,141 / week

Care UK Reviews in London (1548)

9.7

Care UK has a Group Review Score of 9.7 (9.737) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Franklin House

from M W (Wife of Resident) published on 18 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Franklin House since December 2021. The care that he has received has been so very good and extremely kind.not only to him but also to including me into the Franklin family. Carers, nurses and admin staff, especially Mathew the manager have all gone out of their way to ease us
into the care process. Really appreciate and couldn't ask for any more. Happy resident and relative.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Buchanan Court

from John P (Respite Resident) published on 17 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I stayed at Buchanan Court for a fixed term 4 week respite after a hip replacement at nearby hospital
Was initially dubious as I had not previously visited a Care Home but was most impressed at the care given especially the dedication of all staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Langley Oaks

from Kim T (Daughter of Resident) published on 17 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepfather has been residing at Langley Oaks for nearly four years. In that time he has been very well cared for and treated with respect. His room is always immaculate and comfortable. The meals are always varied and plenty of choice. I am always contacted if there are any issues or problems and
have piece of mind that he is being well cared for. His health has been stable as he has regular health checks and proper medication. The staff are always very friendly and approachable. The only downside is not enough use of outdoor space and possibly mere use of minibus to take residents out.
Reply from Samantha Debenham, Reviews Team at Langley Oaks
Thank you for sharing your thoughts regarding Langley Oaks. Your kind words about our home and the care provided to your stepfather are greatly appreciated.
We acknowledge your comments regarding use…
read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Franklin House

from Shani D (Daughter of Resident) published on 12 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear mum was in another great home belonging to Care UK, when she was admitted to hospital. When she recovered her mobility was not good so another care home was needed. But where? And then a lovely lady said on the phone ' what about our sister home Franklin House?' It was only a short distance
from the other care home. On 17th April, 2015 mum was accepted into Franklin House.
What can I say about Franklin House? They have become our second family. Mathew was at one point manager of Mum's previous care home and I like to think his managerial skills were transferred to Franklin House. His door is always open, Christina, Regina, Anthony, mums other family. I can't fault the care, commitment and respect they all have towards the residents. Mum passed away on Saturday February 24 2024. On the Monday she would have been 97. We like to think it was the care she was given that enabled her to life a long, wonderful life. We don't know what we would have done without them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lennox House

from S F (Daughter of Resident) published on 11 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother Anna was a resident at Lennox House from January 2024. My mother was very happy here. I am so grateful for the lovely care and support she received until she passed away 4th September 2025.
All the staff are so kind and caring and I would recommend this home to everyone.
Reply from Surbhi Aneja, Reviews Team at Lennox House
Hi S F (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are…
read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
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  • Rooms
  • Value for Money
Review of

Heavers Court

from Jennifer L (Daughter of Resident) published on 10 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had an outstanding experience with Heaver court care home, my father has been a resident since April 2025 .
I am blown away by the exceptional care and service provided. The staff & management are professional & caring , they go above and beyond to ensure my father & all the residents are comfortable
& happy.
The facilities are clean & well maintained, with a range of activities to keep the residents engaged and stimulated. My father enjoys all the delicious & nutrition foods available.
What really stood out was the compassion & kindness shown by all staff & management, they truly care about the residents and family members & it shows .
I am absolutely delighted with my dad wellbeing, he has settled in well, & he expresses his feelings by saying how he likes the care home & all the carers.
I have a peace of mind when I leave my father after visiting, as I know he is happy and comfortable, & has made many friends who are in the same level of understanding.
Reply from Jacqueline Johnson, Reviews Team at Heavers Court
Hi Jennifer L (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Heavers Court Care Home - Care UK we set a high standard for ourselves, so…
read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Rooms
  • Value for Money
Review of

Franklin House

from Christine H (Wife of Resident) published on 7 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Have found Franklin House to be clean and tidy, staff friendly, helpful and professional, nothing seems to be to much trouble.
Activities arranged for the residents, normally a choice of meals available at the appropriate time, hot food could be warmer.
Happy with the staff who attend to his needs,
highly recommended.
Reply from Samantha Debenham, Reviews Team at Franklin House
Thank you for sharing your thoughts regarding Franklin House. Your kind words about our staff and our home are greatly appreciated.
We acknowledge your concerns about food temperature and would like…
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Review of

Foxbridge House

from Michael H (Husband of Resident) published on 6 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has resided at Foxbridhe House for 27 months, and provision continues to be outstanding. Her needs have substantially increased, by her care has been adjusted to match her needs. Carers and nursing staff follow consistent procedures and are always kind, patient, jolly, caring and polite to all
residents and their visitors. The care and garden are well maintained and are valuable facilities. Clothes are laundered to a high standard with a next day service. Food is adjusted to meet all dietary needs and is well balanced. The activity programme awaits the appointment of a new leader. Staff at all levels function well and my family are delighted with my wife's residency at Foxbridge.
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Review of

Tennyson Grange

from Pat N (Cousin of Resident) published on 6 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you first set foot in Tennyson Grange there is a positive vibe. The staff are friendly and approachable. My cousin needs 24 hour care and I cannot fault the care he has been given. I would definitely recommend.
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi Pat N (cousin Of Resident) thank you very much for taking the time to leave us feedback about your experience.

At Tennyson Grange Care Home - Care UK we set a high standard for ourselves, so we…
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Review of

Sherwood Grange

from Charles D (Power of Attorney of Resident) published on 4 November 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
My friend Connie spent a month's respite at Sherwood Grange following hospitalisation for a stroke. We were both very impressed by its pleasant decor and good food, as we were by the friendliness of the staff.
Reply from Paul Boyce, Reviews Team at Sherwood Grange
Hi Charles D (power Of Attorney Of Resident) thank you very much for taking the time to leave us feedback about your experience. At Sherwood Grange a Care UK home we set a high standard for ourselves,…read more
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Review of

St Vincent's House

from S C (Daughter of Resident) published on 1 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at St Vincent's since April this year. It was a difficult and confusing time for her, but the staff at St V's were so kind and caring, helping her to settle in and slowly encouraging her to participate in the many activities proposed. We now see many smiling photos of her,
which we know are not posed or forced.
The staff alert the family very quickly about anything out of the ordinary, which is much appreciated and we get regular opportunities to discuss any aspects of her care. As I don't live in the country, it's reassuring to know that I can call for an update if I need it.
When I (or family and friends) visit, we have appreciated the warm welcome from all the staff. The premises are well maintained and clean, clothes regularly laundered, and the garden is a real bonus when the weather is nice. We have also been able to share in mealtime and the menu seems varied and of decent quality.
It's very reassuring for us to know that our mum is in good hands!
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Review of

Whitby Dene

from Barbara L (Daughter of Resident) published on 1 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is a resident at Whitby Dene and I am very satisfied with her care. Everyone of the staff seem to care and really try hard to get to know each and every resident and most important "THEY CARE"
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Review of

Franklin House

from Paul I (Son of Resident) published on 30 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly placement of our Mother from hospital, lots of good advice to help her settle in and be at her new home. The staff are excellent in their care and personal approach. We feel that Mum is safe and in very good hands.
Reply from Fiona Madder, Reviews Team at Franklin House
Thank you very much for taking the time to leave us feedback about your experience. At Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has…read more
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Review of

St Vincent's House

from Julie B (Daughter of Resident) published on 30 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my deepest gratitude to all the staff at St Vincents for the exceptional care and support they provide to my mum. The compassion, patience, and professionalism shown by every member of the team has made a tremendous difference - not only to my Mum's wellbeing, but also to my
peace of mind. It's incredibly reassuring to know she is in such capable and caring hands.
The dementia-focused activities and therapeutic approach have had a noticeable impact. Despite communication difficulties, I've seen Mum more engaged, calmer, and even joyful during my visits.
The way the staff foster a sense of familiarity, routine, and dignity is truly commendable. I picked up some colleague nomination cards but found it impossible to choose - there are simply too many people to thank, and I didn't want to leave anyone out! Please pass on my sincere thanks to everyone involved in her care. Your work is invaluable, and I'm so grateful for the difference you make every day.
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Review of

Amberley Lodge

from Krystyna T (Daughter of Resident) published on 29 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived at Amberley in February 2025 - very confused, not sleeping or eating properly and in need of specialist dementia care. We were very surprised how quickly she became contented, gaining weight, sleeping, having been welcomed and inducted into the home by the manager and very caring staff.
Her biggest risk was falling and that has been well managed but she did fall recently and required two weeks in hospital with fractured ribs and consequential breathing issues. In hospital she needed constant supervision as she became very confused and was at risk of further falls. The home assessed the risk of returning to Amberley and waited to see how she adapted before determining whether to implement one to one care. This has not been necessary as she has adapted easily and is contented again. The staff clearly enjoy having her and adapt sensibly so that she has as much independence as is possible given the risks knowing that she retains a strong will to be self reliant.
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Review of

Lennox House

from Andreas L (Son of Resident) published on 29 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as you walk through the door you are greeted by very friendly receptionists and this kindness extends to every staff member, who is thoughtful, professional and a joy to meet.
My mother and I were originally shown around by Surbhi, Customer Relations Manager, as we were interested in respite
for my father. It was clear that, as well as all the the usual reasons why someone might be great at their job, she also cared about the families and understood the emotions they must go through when seeking a care home for loved ones. This thoughtfulness I found common place at Lennox House.
My father was there for respite, but in this short time I could see how well organised and run it is. I met several residents and their families, all of whom were happy; they spoke about the various activities, how they enjoy the large garden, the good general care, the mental and physical stimulation that we all need at any age.
Well done.
Andreas
Reply from Surbhi Aneja, Reviews Team at Lennox House
Hi Andreas (son Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are…
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Review of

Addington Heights

from Ciro C (Son of Resident) published on 29 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and all the staff are incredibly responsive to all the needs of my mother.
The quality of care and attention is outstanding. Very happy with the service my mother is provided. Communication generally is v. good.
Reply from Fiona Madder, Reviews Team at Addington Heights
Thank you very much for taking the time to leave us feedback about your experience. At Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has…read more
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Review of

Smyth Lodge

from R D (Daughter of Resident) published on 29 October 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
We are very pleased with the care that dad is getting. In a particular medical situation the staff were extremely attentive to his needs, which prevented the need to go to hospital, for which we are very grateful.
Reply from Rebecca Wheeler, Reviews Team at Smyth Lodge
Thank you very much for taking the time to leave us feedback about your experience.

At Smyth Lodge we set a high standard for ourselves, so we are very pleased to hear that your experience with us…
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Review of

Sherwood Grange

from J S (Son of Resident) published on 23 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Sherwood Grange is a very pleasant care home with nice rooms, dining area and communal room.
The food is excellent.
There are also quite a few activities for the people cared for including a cinema room trips out and live music.
My father had advanced dementia and the best thing about Sherwood Grange
were the staff.
You hear many horror stories about how staff treat people in care homes but the staff at Sherwood Grande were wonderful.
They truly had a great connection with my father and I noticed the same with other people.
I must also thank the supervisors in charge of my father's floor, they were very professional but also very kind and caring and seamed genuinely pleased when my father was doing well.
All in all I cannot recommend Sherwood Grange enough.
Reply from Paul Boyce, Reviews Team at Sherwood Grange
Hi J S (son Of Resident) thank you very much for taking the time to leave us feedback about your experience and writing such kind words.
Thank you for your time, and we look forward to hearing from…
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Review of

Franklin House

from D W (Son of Resident) published on 23 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been receiving very good care at Franklin House. The care home management and staff are very engaged with the residents and helpful with care needs. Mum is happy with the care she is receiving and loves her chats with the carers. The food is really good and she is settled and her health has
stabilised. I would recommend this Nursing Home
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