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Care Homes Owned by Care UK in London

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Only the locations & reviews in London for Care UK are being shown.

Care UK Locations in London (31)

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31 Care Homes owned by Care UK in London

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Ivy Grove
71 Hatch Lane, Chingford, London E4 6LP
"Mum stayed at Ivy Grove for two weeks on respite care. We had a lovely feeling for Ivy Grove from the moment we viewed it. Lovely, caring..."Read all 73 reviews

from £1,999 / week46 Rooms

Location Type: Care Home

Ivy Grove in Chingford is a luxurious care home that offers the ideal setting for personalised care of the highest standard. The dedicated team provides residential and dementia care on a permanent or... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Highbury New Park
127 Highbury New Park, Islington, London N5 2DS
"It was my first time coming to the care home and I was impressed. It is welcoming and friendly. Staff are kind and smiley. The care home..."Read all 55 reviews

53 Rooms

Location Type: Care Home

Conveniently situated in Islington, North London, Highbury New Park delivers high quality care and support for older people. They also run a day club designed for older people in the local area. Residents... Read more

  • Older Person Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Smyth Lodge
2 Frognal Avenue, Sidcup DA14 6LF
"My grandad stayed at Smyth Lodge for a three-week respite stay following a long hospital admission, and I honestly can't thank the team..."Read all 93 reviews

from £1,921 / week80 Rooms

Location Type: Care Home

The team at Smyth Lodge in Sidcup delivers the best in residential, nursing and dementia care. All aspects of residents' care are fully personalised to their needs, preferences and wishes. This purpose-built... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Franklin House
The Green, Swan Road, West Drayton UB7 7PW
"This nurseing home is one of the nicest homes in the borogh,the starff go above and beyond to care for the residents,so much respect given..."Read all 149 reviews

from £1,936 / week66 Rooms

Location Type: Care Home

Franklin House care home is a welcoming setting in West Drayton delivering dementia, nursing and respite care. The modern, purpose-built home has a relaxed atmosphere, with light and airy rooms and... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Mental Health Care
  • Dementia Nursing Care
Belmont House
75 Worcester Road, Sutton SM2 6ND
"I think Elizabeth is very well cared for in everyway Amram looks after Elizabeth as if she was one of her own family members, and is..."Read all 161 reviews

from £2,025 / week60 Rooms

Location Type: Care Home

Belmont House is a warm, welcoming care home in Sutton. The team provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Tennyson Grange
123 Westmead Road, Sutton SM1 4JE
"My mum was taken to hospital on 1st January from her assisted living home after a fall. The hospital said, because of her dementia, she..."Read all 89 reviews

from £1,775 / week83 Rooms

Location Type: Care Home

The dedicated team at Tennyson Grange provides respite or permanent person-centred residential, nursing and dementia care. The purpose-built home delivers luxurious yet homely living, from spacious... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Sherwood Grange
1a Robin Hood Lane, Kingston Vale, London SW15 3PU
"From the first visit first impressions, to leaving the home, Sherwood Grange staff were welcoming, friendly, kind, professional and very..."Read all 116 reviews

from £2,020 / week59 Rooms

Location Type: Care Home

Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care. Residents live active and fulfilled lives... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Amberley Lodge
86 Downlands Road, Purley CR8 4JF
"My Mum moved into Amberley Lodge in December 2025. From the moment Mum arrived staff were extremely welcoming and she settled in quickly...."Read all 69 reviews

from £1,490 / week60 Rooms

Location Type: Care Home

Amberley Lodge is an ‘Outstanding’ rated care home (May 2024) in Purley, Surrey. The dedicated team provides personalised care in wonderful surroundings, including dementia and nursing dementia care.... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Lennox House
75 Durham Road, Islington, London N7 7DS
"My 99 year old mother-in-law arrived in Lennox House last November and has received excellent care from all the wonderful staff. She was..."Read all 39 reviews

from £1,495 / week87 Rooms

Location Type: Care Home

Lennox House in Islington, North London, is a modern care home, providing the best in nursing, residential and specialist dementia care in comfortable surroundings. The devoted team get to know each... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Bourne House
45 Langley Avenue, Surbiton KT6 6QR
"Mum transferred from a rehab centre to Bourne House & was resident there for about 9 weeks before she passed away. From the moment of..."Read all 100 reviews

from £1,650 / week40 Rooms

Location Type: Care Home

Located in leafy Surbiton, Bourne House provides round the clock residential, nursing and dementia care. The Southborough care home is a Victorian property with lots of character, and outside there... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
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Southborough
12/14 Langley Avenue, Surbiton KT6 6QL
"Since my father come to Southborough Nursing home he has been very happy. The staff are amazing everyone I speak to them all, they are so..."Read all 81 reviews

from £1,600 / week45 Rooms

Location Type: Care Home

Located in a quiet conservation area in Surbiton, Southborough provides round the clock residential, nursing and dementia care on a permanent and respite basis, as well as compassionate end of life care. The... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Woodland Hall
Clamp Hill, Stanmore HA7 3BG
"I would like to thank all the Staff at Woodland Hall for the excellent and dedicated care given to my wife Julia during her stay. Their..."Read all 68 reviews

from £1,894 / week72 Rooms

Location Type: Care Home

Woodland Hall is a purpose-built care home set in a leafy residential area in Greater London, providing tailored care and support for older people with a range of needs, including residential, nursing... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
St Vincent's House
49 Queen Caroline Street, Hammersmith, London W6 9QH
"My mum has been a resident at St Vincent's since April this year. It was a difficult and confusing time for her, but the staff at St V's..."Read all 70 reviews

from £1,877 / week92 Rooms

Location Type: Care Home

St Vincent's House has a real family feel and everyone is friendly and welcoming. The knowledgeable team provides personalised nursing and dementia care for older people on a permanent or respite basis.... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
  • Dementia Nursing Care
Foxbridge House
Sevenoaks Road, Orpington BR6 7FB
"My brother has been a resident at Foxbridge House since May 2023. I have found his carers and the whole team caring, considerate and they..."Read all 204 reviews

from £1,921 / week84 Rooms

Location Type: Care Home

Foxbridge House in Orpington, Kent, is a purpose-built home offering nursing, respite and residential care, as well as specialist dementia care. The bright and spacious home has been designed to create... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Charlotte House
Snowy Fielder Waye, Isleworth TW7 6AE
"My dad moved into Charlotte House in June last year. Sadly, he passed away this May, so he spent just under a year there. Looking back, I..."Read all 72 reviews

from £1,783 / week60 Rooms

Location Type: Care Home

Charlotte House is a purpose-built care home set close to West Middlesex University Hospital and the River Thames. The highly skilled team provides specialist nursing and respite care for older people... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Cedar View
1 Stanhope Road, Croydon CR0 5NS
"My mum became a resident of Cedar View in May and to say that my sister and I were devastated that mum had to go into a care home is an..."Read all 79 reviews

from £1,700 / week65 Rooms

Location Type: Care Home

Located in Croydon, Cedar View provides round the clock residential, nursing and dementia care on a permanent and respite basis. Residents at the purpose-built care home can enjoy quality facilities... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Farm Lane
17/25 Farm Lane, Fulham Broadway, London SW6 1PX
"The staff were very hospitable and the premises were set-up to be accessible 24/7. Also, the service provider implemented a monthly..."Read all 53 reviews

from £2,172 / week66 Rooms

Location Type: Care Home

Farm Lane is a modern and welcoming purpose-designed care home in Fulham. The experienced team provides person-centred nursing and dementia care on a short-term and permanent basis. The home has a... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Learning Disability Care
  • Mental Health Care
  • Dementia Nursing Care
Galsworthy House
177 Kingston Hill, Kingston upon Thames KT2 7LX
"This was our mothers first experience of a care home (to give our live in carer a break), so we were very nervous of how it would go -..."Read all 85 reviews

from £1,995 / week72 Rooms

Location Type: Care Home

Galsworthy House in Kingston Upon Thames provides round the clock residential, nursing and dementia care on a permanent and respite basis. The Surrey care home overlooks Richmond Park, and features... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Acacia
32 Chalfont Road, South Norwood, London SE25 4AA
"Acacia care has a friendly and welcoming atmosphere. My husband has been a resident for 2 1/2 years. He receives excellent care from his..."Read all 142 reviews

from £1,600 / week62 Rooms

Location Type: Care Home

Located in South Norwood, Acacia is a welcoming care home, providing round the clock residential, dementia and nursing care on a permanent and respite basis. The team also offer compassionate end of life... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Elizabeth Lodge
69 Pennington Drive, Enfield, London N21 1TG
"My mother spent the last 11 months of her life at Elizabeth Lodge after 5 years with Alzheimer's. Originally placed by local authority in a..."Read all 76 reviews

from £1,635 / week87 Rooms

Location Type: Care Home

Elizabeth Lodge is a modern, purpose-designed care home in Enfield offering quality care in an elegant and stylish environment. The team provides personalised residential, nursing and respite care for... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
  • Dementia Nursing Care
Buchanan Court
Sudbury Hill, Harrow HA1 3AR
"My mother was in Buchanan Court for approx 9 months and it has taken far too long to write this review. The staff at Buchanan Court were..."Read all 70 reviews

from £1,862 / week80 Rooms

Location Type: Care Home

Buchanan Court in Harrow is a purpose-built care home for older people that offers superb, person-centred care. The dedicated team provides a full range of high-quality care, including nursing, residential... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
Whitby Dene
316 Whitby Road, Eastcote, Ruislip HA4 9EE
"Excellent! My mum and dad are safe, happy and now able to get out. All staff friendly, helpful and brilliant at their jobs...."Read all 61 reviews

from £1,655 / week60 Rooms

Location Type: Care Home

The experienced and compassionate team at Whitby Dene offers residential and respite care for older people, including people living with dementia. With residents' comfort and safety in mind, each bedroom... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Hamilton
24 Langley Avenue, Surbiton KT6 6QW
"Right from the beginning, the staff were kind and explained how our loved one's condition was. They always had time for us. The ongoing..."Read all 88 reviews

from £1,700 / week39 Rooms

Location Type: Care Home

Set in a beautiful Victorian property in Surbiton, Hamilton care home provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Deer Park View
Bushy Park Road, Teddington TW11 0DX
"My friend was not happy to be in a care home, the staff made her feel welcome. They listened and spoke to her. Everyone can't do enough...."Read all 58 reviews

from £1,925 / week60 Rooms

Location Type: Care Home

Set on the historic royal hunting grounds of Bushy Park, Teddington, Deer Park View provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Little Brook House
8a Nelson Road, New Malden KT3 5EA
"The whole staff, but particularly the deputy manager + nursing staff have been brilliant. Their care and knowledge has been exceptional,..."Read all 103 reviews

from £1,700 / week32 Rooms

Location Type: Care Home

Little Brook House is a purpose-built care home in New Malden, providing round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care. Residents... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care
Sundridge Court
19 Edward Road, Bromley BR1 3NG
"My father came to Sundridge Court a year ago following 4 months in hospital after a stroke. He was very unsettled and anxious when he..."Read all 76 reviews

from £1,925 / week30 Rooms

Location Type: Care Home

Located in Bromley, Sundridge Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care. Residents at the Kent... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Forrester Court
5 Cirencester Street, London W2 5SR
"My family and I would like to express our sincere gratitude to everyone at Forrester Court for the exceptional care, kindness and..."Read all 52 reviews

from £1,769 / week113 Rooms

Location Type: Care Home

At Forrester Court care home, the skilled team provides high-quality residential, dementia and nursing care in a happy and relaxing home close to central London. The Paddington-based home has comfortable... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
  • Dementia Nursing Care
Muriel Street
37 Muriel Street, Islington, London N1 0TH
"My mother was in the Muriel Street care home for some 4 months. The management and staff here are quite simply excellent, the care,..."Read all 15 reviews

63 Rooms

Location Type: Care Home

Muriel Street, in Islington, North London, provides permanent and respite residential, nursing and dementia care. Every aspect of the home and gardens has been curated to suit residents’ needs. Each... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
  • Dementia Nursing Care
Ellesmere House
9 Nightingale Place, London SW10 9NG
"We arrived in Ellesmere we found Surbhi very kind and helpful. Thank her for the advice, help and time...."Read all 38 reviews

from £2,172 / week70 Rooms

Location Type: Care Home

Ellesmere House is a strikingly modern, purpose-built care home located in the heart of Chelsea. The team provides nursing and residential care for older people, including those with physical disabilities... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
  • Dementia Nursing Care
Albany Lodge
201 St James's Road, Croydon CR0 2BZ
"This care and nursing home, Albany Lodge, has done so well for my husband, who came in with a terrible bed sore. The care and love shown to..."Read all 115 reviews

from £1,600 / week100 Rooms

Location Type: Care Home

Located in Croydon, Albany Lodge provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care. Residents at the Surrey... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
  • Dementia Nursing Care

Care UK Reviews in London (2551)

9.7

Care UK has a Group Review Score of 9.7 (9.66) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Showing 2551 reviews matching selected criteria
Review of Smyth Lodge from Kevin G (Son of Resident) published on 31 July 2026 Submitted via Website
Overall Experience

On arriving at the care home you are greeted by a friendly face at the reception desk, the office staff are also available to help whenever required. For security all the internal and external doors require entry/exit codes. The café is also well stocked and open to all, offering items from the kitchen to give you an idea of what is on offer to the residents. On the residence floors the care staff are always friendly and available for any questions you may have. The home itself is well kept and clean throughout. A good variety of activities are on offer through the week and it's up to the resident whether to partake.

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Review of Deer Park View from T L (Friend of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience
My friend was not happy to be in a care home, the staff made her feel welcome. They listened and spoke to her.

Everyone can't do enough. Lovely and clean, the meals are great.

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Review of Amberley Lodge from Tina H (Daughter of Resident) published on 30 July 2026 Submitted via Website
Overall Experience
My Mum moved into Amberley Lodge in December 2025. From the moment Mum arrived staff were extremely welcoming and she settled in quickly.
All staff are very kind with Mum, making her feel safe and cared for.

During a recent visit Mum referred to Amberley as 'home', which was so lovely to hear.

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Review of Woodland Hall from Richard U (Husband of Resident) published on 30 July 2026 Submitted via Postal Card
Overall Experience

I would like to thank all the Staff at Woodland Hall for the excellent and dedicated care given to my wife Julia during her stay. Their professional approach is outstanding in every aspect and the care is second to none and carried out with love. Please accept my thanks and my wifes with gratitude. I would recommend Woodland Hall to anyone. Richard.

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Review of Highbury New Park from Nasra A (Niece of Resident) published on 30 July 2026 Submitted via Website
Overall Experience

It was my first time coming to the care home and I was impressed. It is welcoming and friendly. Staff are kind and smiley. The care home has a warm environment and homely atmosphere. The staff take great pride in providing high quality care.

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Review of Buchanan Court from Carroline H (Relative of Resident) published on 29 July 2026 Submitted via Website
Overall Experience
Obtaining infomation about the care home was great. The tour was very informative and confirmed our decision to use the respite care services. There were a few unforseen issues that arose when time came for our relative's admittance but they were swiftly dealt with. The time spent at the CH was good and provided a safe enviroment for our relative to relax, make new friends & be looked after.

The staff were always nice and friendly and on hand to help.

Reply from Lorelei Shepherd, Reviews Team at Buchanan Court
Hi Caroline H,
Thank you very much for taking the time to leave us such lovely feedback about your experience.
At Buchanan Court Care Home, Care UK, we set ourselves high standards, so we are delighted to hear that your experience with us has been such a positive one.

We look forward to...  

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Review of Forrester Court from P X (Daughter of Resident) published on 27 July 2026 Submitted via Website
Overall Experience
My family and I would like to express our sincere gratitude to everyone at Forrester Court for the exceptional care, kindness and compassion shown to my dad.
Whenever I visit him, I always ask if he is happy and whether he likes the staff. His answer is always the same: he tells me he is very happy, that everyone is so kind, and that the staff look after him extremely well. As his daughter, hearing this gives me enormous comfort and reassurance.
Every member of the team plays an important part in my dad's wellbeing. From the carers and nurses to the catering, housekeeping and all the support staff, everyone treats him with dignity, respect and genuine warmth. It is clear that they work together as a caring, professional team, and their dedication never goes unnoticed.
Knowing that my dad is safe, happy and well cared for means the world to my family. We truly appreciate everything the staff do each day.

Thank you to every member of the Forrester Court Team.

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Review of Amberley Lodge from L L (Daughter of Resident) published on 27 July 2026 Submitted via Website
Overall Experience

This Home is amazing the staff areamazing. My mother hasreally picked up and engaging mor in the two weeks that she has been here. She's eating better getting up daily instead of being lazy and staying in bed. All Round the best thing we ever did for her and the best thing we did for us. We thought her at home is the right thing and then hindsight this has given her life.

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Review of Smyth Lodge from L W (Granddaughter of Resident) published on 27 July 2026 Submitted via Website
Overall Experience
My grandad stayed at Smyth Lodge for a three-week respite stay following a long hospital admission, and I honestly can't thank the team enough for the care they gave him.
After being in hospital for so long, we were naturally anxious about the next step, but the staff made him feel welcome from the moment he arrived. They treated him with genuine kindness, patience and dignity, which made such a difference to both him and our family.
The communication with us was always reassuring, and it was clear that everyone genuinely cared about his wellbeing. He was encouraged to regain his confidence and independence while always receiving the support he needed. It was such a relief knowing he was in safe hands.
The home itself was always clean, comfortable and had a lovely atmosphere. Every member of staff we came across was friendly and approachable, and nothing ever seemed too much trouble.

My grandad returned home feeling much stronger and happier than when he first arrived, and we will

Reply from Rebecca Marchant, Reviews Team at Smyth Lodge

Thank you very much for taking the time to leave us feedback about your experience.

At Smyth Lodge UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of Acacia from Linda H (Wife of Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience

Acacia care has a friendly and welcoming atmosphere. My husband has been a resident for 2 1/2 years. He receives excellent care from his carers. The rooms are comfortable. Care UK have recently become the new owners and are currently carrying out a 6 week review in house. I visit almost every day and it has become part of my social life.

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Review of Woodland Hall from David H (Partner of Resident) published on 23 July 2026 Submitted via Website
Overall Experience
The staff and care is excellent .
The management is indeed very good with the manager being an outstanding loving caring, genuine person with great knowledge and communication skills.
My partner recieving top notch care.

I am very happy he is being care for there.

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Review of Highbury New Park from V M (Niece of Resident) published on 22 July 2026 Submitted via Website
Overall Experience

Excellent care and attention is always provided and all staff are very attentive. My aunts are very happy at Highbury new park and have never raised any issues or concerns. They are very well settled

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Review of Deer Park View from Linn T (Daughter of Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience
All staff are very friendly and attentive. Nothing is too much trouble.
The place has a really nice calm vibe.

Mum could not be in a better place.

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Review of Woodland Hall from Adam L (Power of Attorney of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience

I always find the staff very friendly. They are always willing to assist me. Their level of care is very good. They understand the residents' needs. Food and drinks always available. They even put a fan in during the hot weather.

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Review of Charlotte House from Jeff B (Son of Resident) published on 17 July 2026 Submitted via Website
Overall Experience
My dad moved into Charlotte House in June last year. Sadly, he passed away this May, so he spent just under a year there. Looking back, I can honestly say it was the happiest he had been for many years.
Dad loved winding up the staff with his sense of humour, and they always gave as good as they got. They treated him like a person, not just a resident, and that meant the world to both him and our family.
Every single member of staff, along with the management team, was absolutely amazing. They were kind, caring, respectful, and always willing to help, not only with Dad but with all of us as a family. Nothing ever seemed too much trouble.

I will always be grateful to everyone at Charlotte House for making my dad's final year so happy, safe, comfortable, and full of dignity. Thank you from the bottom of my heart for everything you did for him and for us. You will always have our gratitude.

Reply from Kayla Taylor, Reviews Team at Charlotte House
Hi Jeff,

Thank you very much for your kind words and for taking the time to leave us feedback about your experience.

At Charlotte House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you...  

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Review of Ivy Grove from Wendy B (Daughter of Resident) published on 17 July 2026 Submitted via Website
Overall Experience

Mum stayed at Ivy Grove for two weeks on respite care. We had a lovely feeling for Ivy Grove from the moment we viewed it. Lovely, caring and friendly staff made us feel confident that Mum would get the care she deserved. My daughter visited Mum several times during her respite stay and reported excellent care, Mum was always happy and content. Lots of activites going on throughout her stay, although she chose not to participate, she was respected in her view and not forced to join in, which suited her quiet and private nature. Excellent choice of food and plenty of it! Mum loved the soups! Overall a lovely care home, professionally led with a caring and loving approach. Thank you, we hope to get Mum back in August for another respite.

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Review of Acacia from J B (Sister of Resident) published on 16 July 2026 Submitted via Postal Card
Overall Experience

The home is lovely and the staff but I miss receiving emails about future events. I see I missed out on news of a fund-raising garden party!

Reply from Samantha Debenham, Reviews Team at Acacia

Thank you for taking the time to provide your feedback regarding Acacia House. We are so pleased to hear that you find the home and the staff to be lovely. We hold ourselves to a high standard at Care UK, and this will be appreciated by all as they continue their hard work. We are truly sorry to...  

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Review of Bourne House from B Y (Daughter of Resident) published on 14 July 2026 Submitted via Website
Overall Experience

Mum transferred from a rehab centre to Bourne House & was resident there for about 9 weeks before she passed away. From the moment of arrival, she was treated with the utmost dignity & kindness by all the staff. Although bed-bound throughout, the level of care & compassion never wavered and we very much felt it was more akin to a family home than a care facility. This standard of care extended to all of us visiting Mum and we were always warmly welcomed & greeted and never felt we were inconveniencing the management and general staff in any way. Although Mum was unable to participate in any group activities, there always seemed to be something going on to entertain the residents (which we also enjoyed too!). We very much appreciated everything the wonderful staff did for Mum to make her final weeks as stress-free and peaceful as possible which was an enormous source of comfort to us. Thank you to all at Bourne House.

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Review of Belmont House from T C (Friend of Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience
I think Elizabeth is very well cared for in everyway

Amram looks after Elizabeth as if she was one of her own family members, and is always helpful to me and other visitors who come to see Elizabeth.

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Review of Cedar View from Beverley N (Daughter of Resident) published on 10 July 2026 Submitted via Website
Overall Experience
My mum became a resident of Cedar View in May and to say that my sister and I were devastated that mum had to go into a care home is an understatement..
Mum has surprised us both and settled in so well, she loves all the staff and calls Cedar View "HOME"
My sister and I will always be so grateful for the way the staff interact with our mum and ourselves, it has a fab family atmosphere and is kept spotlessly clean.

Thank you Cedar View, you are all amazing

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Awards / Recognitions (151)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

News (44) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

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