"Previously I have sent reviews on the wonderful care that my wife Helen has received whilst enjoying week long stays.
This time it was..."Read all 22 reviews
from £1,350 / weekSize 70 rooms
Location Type: Care Home
Driffield Manor provides round the clock residential and specialist dementia care on a permanent and respite basis.
The dedicated and well-trained team aim to create a caring and supportive community... Read more
"My Mum went to Mere Hall for some respite care and loved it so much, stayed an extra week. Everyone treated her with a caring friendly..."Read all 36 reviews
from £1,350 / weekSize 64 rooms
Location Type: Care Home
Nestled in the heart of the seaside town of Hornsea, Mere Hall care home provides round-the-clock residential, dementia and respite care.
The well-trained team create a caring community in a welcoming... Read more
"My mum recently stayed at Primrose Care Home for a two-week respite stay while my dad was in hospital following a stroke. She was..."Read all 53 reviews
from £1,474 / weekSize 66 rooms
Location Type: Care Home
Primrose House in Brough provides round-the-clock residential, dementia and respite care, alongside compassionate end-of-life care.
Its experienced and well-trained team works to create a caring and... Read more
"Dad decided he wanted to go into respite while I was away in Australia and after they had cared for my mum with dementia previously. He..."Read all 106 reviews
from £1,465 / weekSize 111 rooms
Location Type: Care Home
Westfield Park is a purpose-built care home in Goole, providing round-the-clock residential and dementia care on a permanent and respite basis.
The highly skilled team create a warm and caring environment.... Read more
"The staff here are very respectful and the excellent care that is given to the residents is clear to see by anyone visiting. From Kitchen..."Read all 79 reviews
from £1,425 / weekSize 70 rooms
Location Type: Care Home
Magdalen Park is a CQC 'Outstanding' rated care home (February 2021) in the heart of Hedon village. Here you can experience high-quality residential, dementia and respite care in a welcoming environment.
The... Read more
"We cannot recommend Chapter House highly enough. My mum initially came to Chapter House for respite care following a hip replacement, but..."Read all 56 reviews
from £1,560 / weekSize 83 rooms
Location Type: Care Home
Located in the centre of Beverley, Chapter House care home offers residential and dementia care on a permanent and respite basis. The team pride themselves on their person-centred approach to care, creating... Read more
"We were put in a very difficult situation of Stuart having dementia & unable to live independantly even though he thought he could...."Read all 68 reviews
from £1,560 / weekSize 90 rooms
Location Type: Care Home
Beverley Parklands is a CQC 'Outstanding' rated care home (February 2021) nestled in the market town of Beverley. Here you can experience high-quality residential, dementia and respite care in a warm,... Read more
"I am very happy with the care my mum receives in the home. The care is excellent, and the carers are lovely nothing is too much trouble. We..."Read all 55 reviews
from £1,500 / weekSize 64 rooms
Location Type: Care Home
Located in the village of Hessle, Tranby Park is a purpose-built care home offering high-quality residential and dementia care on a permanent and respite basis.
The expert team aim to create a caring... Read more
Older Person Care
Permanent Care
Respite Care
Residential Care
Dementia Residential Care
Care UK Reviews in East Riding of Yorkshire (475)
9.7
Care UK has a Group Review Score of 9.7 (9.653) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.
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Showing 475 reviews matching selected criteria
Review of Beverley Parklands from Anneke C (Sister-in-law of Resident) published on 24 August 2026 Submitted via Postal Card•
Overall Experience
We were put in a very difficult situation of Stuart having dementia & unable to live independantly even though he thought he could. Parklands fitted the bill. We had a look around first for resbite. Everyone was so welcoming we decided this was the right new home for Stuart. (July) had a few issues which were resolved professionally. Stuart treats this as his home now. Thank-you.
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Review of Mere Hall from R B (Daughter of Resident) published on 20 August 2026 Submitted via Website•
Overall Experience
My Mum went to Mere Hall for some respite care and loved it so much, stayed an extra week. Everyone treated her with a caring friendly approach and took the time to chat with her. She particularly enjoyed the activities and entertainment.
↩Reply from Stefan Orlando, Reviews Team at Mere Hall
Hi R B (daughter Of Resident) Thank you very much for taking the time to leave such positive feedback about your experience with us. At Mere Hall Care Home, we set high standards for the care and support we provide, so it is wonderful to hear that we have met your expectations.
Your kind words...
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Review of Magdalen Park from Kate R (Friend of Resident) published on 13 August 2026 Submitted via Website•
Overall Experience
The staff here are very respectful and the excellent care that is given to the residents is clear to see by anyone visiting. From Kitchen Assistants to Senior Managers, they all work well together to provide an amazing environment
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Review of Tranby Park from Ann Lorraine G (Wife of Resident) published on 11 August 2026 Submitted via Website•
Overall Experience
Unfortunately the Care my husband received was extremely disappointing. He has dementia and is difficult when it comes to washing and changing - these are very normal dementia traits but the home was not able to cope with them at all. Staff did not ensure he had his glasses, which often went missing, as did his shoes, one time I arrived to find him wearing the wrong shoes which were 2 sizes too small for him. No effort was made to locate his shoes so he had to walk around without any for days. His room frequently had crumbs on the floor and dirty pots with food on them left in it. As he became incontinent I would often arrive to find him walking around the unit with urine soaked clothing and recently he was sat in the lounge with faeces all over his leg. Nails not cut and ingrained with faeces. He liked to spend time in his room but staff made no effort to spend time with him, just left him there alone. Activities are not suitable for dementia residents.
He has now left
↩Reply from Samantha Debenham, Reviews Team at Tranby Park
Thank you for taking the time to provide feedback regarding Tranby Park.
At Care UK we hold ourselves to a very high standard and we are sorry to hear that this was not reflected in your experience.
We understand that a complaint has been submitted to our Compliments and Complaints team and we...
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Review of Tranby Park from C D (Daughter of Resident) published on 11 August 2026 Submitted via Website•
Overall Experience
I'm sad to say that my family's experience of this care home was very disappointing. The building, gardens and rooms are impressive, but the care on the dementia floor was not. We were told staff could not provide personal care if a resident refused it. While I understand respecting residents' wishes, this approach is inappropriate for people with advanced dementia who lack the capacity to understand they need washing or clean clothes. As a result, my relative was left in urine-soaked and soiled clothing on more than one occasion. We also found stale food left in his room for over 24 hours, soiled bedding, stale urine in his bin, and he developed sores under his arms due to poor personal hygiene.
The more independent floors may be excellent, but based on our experience, I could not recommend this home for anyone with advanced dementia who cannot consistently accept the care they need.
↩Reply from Samantha Debenham, Reviews Team at Tranby Park
Thank you for taking the time to provide feedback regarding Tranby Park.
At Care UK we hold ourselves to a very high standard and we are sorry to hear that this was not reflected in your experience.
We understand that a complaint has been submitted to our Compliments and Complaints team and we...
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Review of Driffield Manor from Steve R (Husband of Resident) published on 11 August 2026 Submitted via Website•
Overall Experience
Previously I have sent reviews on the wonderful care that my wife Helen has received whilst enjoying week long stays. This time it was with a difference! After leaving Helen in good health and spirits within five hours she quickly became unwell and by a detailed, thorough and knowledgable examination it was deemed necessary to call an ambulance. The communication I received was regular and outstanding which made me feel very much at ease. Upon arrival at Driffield Manor the Paramedics were given a detailed verbal briefing from the senior carer as well as a very detailed passport and care plan specifically about Helen which provided a seamless transition and smooth handover to the hospital team. Driffield Manor is a beautiful place, however, that means nothing without an exemplary well led team who work to the highest of standards and genuinely want to make a difference in a very positive way. That is all of you, never change as it makes such a difference.
Steve and Helen
↩Reply from Samantha Atkin, Reviews Team at Driffield Manor
Hi Steve thank you very much for taking the time to leave us feedback about yours and Helen's recent experience at Driffield Manor.
Thankyou for letting us know that our Care Team kept you updated when Helen was taken ill during her recent stay. We understand how important clear communication is...
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Review of Tranby Park from S L (Daughter of Resident) published on 11 August 2026 Submitted via Website•
Overall Experience
Horrendous This place states on website dementia care! Feel free to message me if you need more of an insight to what im writing. Staff poorly trained Let my dad walk around for 24 hours wet/soiled. Lied about aggression (no logs or reports) Agreed half hour checks not done Never a drink in his room every time I have visited No windows open in his small room in 25 degree heat Let him walk around in some one else's shoes 2 sizes too small for days Lost his glasses and allowed him to go without until my mum intervened Dirty pots left in room all day Filthy not cleaned well Staff saw him wee in a bin and then 4 days later it was still there Let him sit in comunal lounge in shorts with dried poo all down his leg (we cleaned him) Let him sleep in a soiled bed with bedding not changed for 3 weeks Endless list... please message me if you would like to see photos or speak with me. Ongoing and further complaints are being made my our family Falsely advertised
Dont be fooled by look
↩Reply from Samantha Debenham, Reviews Team at Tranby Park
Thank you for taking the time to provide feedback regarding Tranby Park. At Care UK we hold ourselves to a very high standard and we are sorry to hear that this was not reflected in your experience.
We understand that a complaint has been submitted to our Compliments and Complaints team and we...
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Review of Tranby Park from Joanne D (Friend of Resident) published on 11 August 2026 Submitted via Website•
Overall Experience
We recently travelled a long way to visit a very special friend who has been in Tranby for over 6 months and can honestly say we were shocked and disgusted at how badly our friend has been treated and the state we found his room to be in on our visits! His room, lovely and spacious, however, it certainly isn't kept clean and tidy! There was dishes left on his table, from the previous day and it certainly was in need of being wiped down! Crumbs on the floor, window sill very dirty, just a mess! The toilet was in need of being cleaned with bleach and there was dirty washing in the sink, very unhygienic!! Bedding! The first day we visited I noticed marks on his duvet cover and the other days we went they were still there. On Friday we happened to lift his duvet and can honestly say we were absolutely disgusted at the mess it was in! It was heavily soiled with faeces and I've never seen anything like this ever!
Would not recommend this to anybody thinking it's a Care Home!!!
↩Reply from Samantha Debenham, Reviews Team at Tranby Park
Thank you for taking the time to provide feedback regarding Tranby Park.
At Care UK we hold ourselves to a very high standard and we are sorry to hear that this was not reflected in your experience.
We understand that a complaint has been submitted to our Compliments and Complaints team and we...
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Review of Tranby Park from Daryl S (Daughter of Resident) published on 8 August 2026 Submitted via Postal Card•
Overall Experience
I am very happy with the care my mum receives in the home. The care is excellent, and the carers are lovely nothing is too much trouble. We have celebrated 2 birthdays here and have invited all the carers and residents as this is their home, and the Staff helped decorate the room as well.
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Review of Chapter House from Shirley R (Daughter of Resident) published on 25 July 2026 Submitted via Website•
Overall Experience
Although this is a sad journey for my mum who has dementia (undiagnosed), it is always nice to see smiles from carers and other staff who work in the home. My mum connects with cheerful people and although can't really hold much of a coherent conversation, just threads that make sense occasionally, it is welcoming when I visit that we are met with many kind greetings when I take mum to the bistro or garden and wherever we happen to be, most staff try to connect with her positively. Thanks to you all for doing this as although it is a small thing, it can be uplifting and it is appreciated as I know staff work long shifts and may not always feel like being jolly. Thanks also to those who pretend to get the gist or mood of what mum is trying to say although it is often quite a riddle. It gives her some dignity. I appreciate being kept up to date also about any issues re: mum also
Relatives can be quite wrapped up in our situations but I do wish all of you who work at the home well.
↩Reply from Matthew Justice, Reviews Team at Chapter House
Thank you very much for your kind review of Chapter House. We are glad that the kindness and welcoming nature from our staff is helping with your mum's journey. I will pass on your lovely words to the Chapter House team who will really appreciate this.
Thank you again
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Review of Chapter House from Samantha H (Daughter of Resident) published on 25 July 2026 Submitted via Website•
Overall Experience
We cannot recommend Chapter House highly enough. My mum initially came to Chapter House for respite care following a hip replacement, but unfortunately her recovery meant she needed to remain in long-term residential care. While this was a difficult decision for our family, the kindness, compassion, and professionalism shown by every member of staff has made all the difference. From day one, Mum has been treated with dignity, respect, and genuine warmth. The staff go above and beyond to ensure she is comfortable, happy, and well cared for, and they have supported our family every step of the way. It is clear that they truly care about the residents and work hard to create a safe, welcoming, and homely environment.
Knowing Mum is receiving great care gives us real peace of mind. We are incredibly grateful to everyone at Chapter House for everything they do and would wholeheartedly recommend this care home to anyone looking for outstanding care for a loved one
↩Reply from Matthew Justice, Reviews Team at Chapter House
Thank you so very much for such a kind review of Chapter House. We are so glad that your mum enjoys the home and that you have the peace of mind from the care shown from our great care team. I will pass on your review to the Chapter House Care staff who will really appreciate this.
Thank you again
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Review of Chapter House from Lisa S (Great-Niece of Resident) published on 22 July 2026 Submitted via Website•
Overall Experience
My Uncle initially required respite care following discharge from hospital. He settled so well that, when the physios suggested he would struggle on his own, he made the decision not to go home. He has found the care, facilities, staff, food etc. to be great.
↩Reply from Matthew Justice, Reviews Team at Chapter House
Thank you very much for your lovely review of Chapter House. We are so glad that your uncle enjoys all aspects at Chapter House and he has settled very well. I will pass on your review to the Chapter House team who will really appreciate this.
Thank you again
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Review of Tranby Park from Sue P (Daughter of Resident) published on 20 July 2026 Submitted via Postal Card•
Overall Experience
Very happy with the care my mum is getting. Fresh towels for hand washing would be good instead of paper towels.
All staff very helpful + lovely.
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Review of Tranby Park from Janette B (Daughter of Resident) published on 20 July 2026 Submitted via Postal Card•
Overall Experience
My mum continues to enjoy her time at the home. She has dementia and the staff are very helpful and compassionate. I know she is safe here which is so comforting for the family.
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Review of Tranby Park from Sandy Y (Wife of Resident) published on 20 July 2026 Submitted via Postal Card•
Overall Experience
My husband has been cared for by the brilliant Tranby Care home for the past 16 months. Throughout that time, my family, friends and I have never failed to be profoundly moved by the compassion, kindness, and unwavering dedication shown by every member of staff. They treat each resident with genuine dignity, respect, and warmth, providing not only exceptional care but also comfort and reassurance to their families. We are deeply grateful for everything they do and cannot thank them enough for the difference they have made to our lives
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Review of Magdalen Park from Joanne M (Daughter of Resident) published on 17 July 2026 Submitted via Postal Card•
Overall Experience
Mum came in for 2 weeks restbite and I can honestly say it's been lovely. The staff and care as been lovely.
Thank you, we will be coming Back Soon. love Joanne M
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Review of Driffield Manor from Kate M (Daughter of Resident) published on 13 July 2026 Submitted via Website•
Overall Experience
We cannot thank everyone at Manor Care Home in Driffield enough for the incredible care, compassion, and kindness they showed our Mum and our family. Although Mum was only with you for a short time during her end-of-life care, every single member of staff went above and beyond to make her comfortable, respected, and cared for. She was treated like a queen every single day. Every person we met was an angel. The warmth, dignity, and genuine compassion shown by the whole team gave us so much comfort during the hardest time of our lives. Nothing was ever too much trouble, and we always felt supported as a family.
We truly couldn't have asked for more. Thank you from the bottom of our hearts for making Mum's final days so, I would say peaceful, they absolutely were.. but they were also joyful, fun, heart warming and full of laughter. For treating her with such love and respect we will never forget the whole team's kindness.
↩Reply from Samantha Atkin, Reviews Team at Driffield Manor
Hi Kate M thank you very much for taking the time to leave us feedback about your experience.
It was an honor to look after your mum and we thankyou for trusting us to care. So many memories were made, we shared laughter, tears and her favourite perfume. These moments will stay with the team for...
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Review of Tranby Park from Peter B (Brother-in-law of Resident) published on 8 July 2026 Submitted via Postal Card•
Overall Experience
Tranby Park proved to be very much a home from home for my sister in law. It is set in pleasant surroundings, is light and airy. The staff are very friendly and caring. There always seems to be activities one can join in. The large lounge is excellent with views onto the grounds. We were delighted as a family to find this home and would recommend it to anyone requiring this type of facility.
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Review of Chapter House from C B (Wife of Resident) published on 8 July 2026 Submitted via Postal Card•
Overall Experience
My husband has been in Chapter House for 18 months. We had to move him from his previous home as it was closing. At very short notice Chapter House helped us with the move. My husband took a while to settle, but with care and kindness from the carers he has adjusted and is settled now.
His needs are understood and catered for and staff know what he likes and dislikes
↩Reply from Matthew Justice, Reviews Team at Chapter House
Thank you Chris B for your lovely review in regards to your husbands stay at Chapter House with us. We are pleased that with help from our care team that he has settleded into the home.
Thank you again
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Review of Driffield Manor from Richard T (Relative of Resident) published on 6 July 2026 Submitted via Postal Card•
Overall Experience
Superb facility, professional, friendly. Can feel comfortable & safe in the environment. Lots of well organised activities keep everyone busy.
↩Reply from Samantha Atkin, Reviews Team at Driffield Manor
Hi Richard T thank you very much for taking the time to leave us feedback about your experience.
At Driffield Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It's great to read your lovely comments about the activities Ann organises. I will be sure to share your kind words.
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